Tesco Mobile outages and service status in Wokingham, England

Problems in the last 24 hours in Wokingham, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Wokingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Wokingham, England

Latest outage, problems and issue reports in Wokingham and nearby locations:

• 
  I Confess I'm a Geek (@iconfessimageek) reported 17 minutes ago from Maidenhead, England

  @tescomobile Rubbish customer service from Tesco Mobile today - would not give me a PAC code unless I rang retentions

• 
  Tim Jinkerson (@timjinx) reported 31 minutes ago from Finchampstead, England

  @tescomobile I hate that radio advert, we always shout at it. Being smug is never a good look.

• 
  Sharon Lawrence (@shasel1104) reported 46 minutes ago from Wokingham, England

  @BamaLam41 @tescomobile They use the 02 network

• 
  jason huntley (@gonzo2005) reported 58 minutes ago from Reading, England

  @tescomobile just wondering how you get away with charging customers for a months service but only giving them 1,2 or 3 weeks before charging for second month

• 
  Alan Henderson (@AlanHen50982372) reported 58 minutes ago from Maidenhead, England

  @tescomobile As I suspected didnt have this issue with my old Andriod and as its my only source of Internet I'm begging to think I have a problem I have also contact @AppleSupport who have confirmed my suspicions so stuck with a phone I can't upgrade 😡😡😡😡

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  KJ (@riverofstardust) reported 4 minutes ago

  @tescomobile you've told my mum tonight she can't use her upgraded phone for 3 weeks due to sim change (to smaller sim) but no one told her this when she upgraded? And she was asked 3 times how she got the sim which you sent with the phone!! This is awful customer service

• 
  Gladimir (@DrGladimir) reported 5 minutes ago

  @tescomobile ... To understand... With no other way than a phone call they'll communicate. Then slow, wrong information, trying to charge early termination fees when in cooling off period, reluctance to meet ofcom rules around PACs, just dreadful.

• 
  Sian (@SianElin_PT73) reported 6 minutes ago

  @BBCBreaking Should apply to @tescomobile too! 3 months and still no signal!!

• 
  chatterbox (@chatkins1) reported 6 minutes ago

  @tescomobile @MartinSLewis Been emailing back and forth with Sahira to concerns@tesco as finally opened complaint and have been speaking to Sahira. I have email proof I have responded yet had email this morning to say as I had not responded she is closing complaint

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 9 minutes ago

  Called @tescomobile to port my number from different network after signing contract, every day I’ve called customer service. Nobody have a clue why my mobile number is still not active. Today I found out, all Tesco mobile customer service offices are in South Africa! We pay UK prices and all customer care services are moved to South Africa!!! Why British offices are not operating? Paying UK prices and getting services from Africa… That’s absolute madness!

• 
  chatterbox (@chatkins1) reported 9 minutes ago

  @tescomobile @fgrscomhub @wlhowarth Again over 1 month later STILL awaiting any communication from Tesco. After at least 5 attempts of chasing I was told complaint has now been opened after a month of trying. Then told I would get help within 5 working days … 6 working days later nothing .

• 
  Barbara (@BarbaraSutton15) reported 11 minutes ago

  @Paul68958640 @tescomobile Unbelievable Paul-I’ve had to replace so many chargers before but never this fast-and this one has a completely new adapter so I can’t use an old one

• 
  Andy (@Orileyuk1) reported 15 minutes ago

  @BarbaraSutton15 @tescomobile They couldn’t fix a mast where we live , took 3 months before we could make a call longer than 3 minutes.or not get cut off . When we phoned Tesco O2 , the woman said try another company 🥴

• 
  Orson (@Orsonkartt) reported 16 minutes ago

  @tescomobile I’m still receiving very flaky service , went to my local Tesco phone shop. They reckon it’s to do with the weather and Recomended taking on another service like ee so that while Tesco is down, which it is often , I can still get data. Good idea ? Or no?

• 
  Paul Dyer (@pauldyer505) reported 16 minutes ago

  @tescomobile Hi Chris. My number is 07955695693 - for quite a while the app has said I can’t upgrade. Could you tell me why and how I can fix it please?