Tesco Mobile outages and service status in Wokingham, England

Problems in the last 24 hours in Wokingham, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Wokingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Wokingham, England

Latest outage, problems and issue reports in Wokingham and nearby locations:

• 
  I Confess I'm a Geek (@iconfessimageek) reported 13 minutes ago from Maidenhead, England

  @tescomobile Rubbish customer service from Tesco Mobile today - would not give me a PAC code unless I rang retentions

• 
  Alan Henderson (@AlanHen50982372) reported 15 minutes ago from Maidenhead, England

  @tescomobile As I suspected didnt have this issue with my old Andriod and as its my only source of Internet I'm begging to think I have a problem I have also contact @AppleSupport who have confirmed my suspicions so stuck with a phone I can't upgrade 😡😡😡😡

• 
  Tim Jinkerson (@timjinx) reported 26 minutes ago from Finchampstead, England

  @tescomobile I hate that radio advert, we always shout at it. Being smug is never a good look.

• 
  Sharon Lawrence (@shasel1104) reported 29 minutes ago from Wokingham, England

  @BamaLam41 @tescomobile They use the 02 network

• 
  jason huntley (@gonzo2005) reported 53 minutes ago from Reading, England

  @tescomobile just wondering how you get away with charging customers for a months service but only giving them 1,2 or 3 weeks before charging for second month

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kathleen dobbs (@kathleendobbs6) reported 8 minutes ago

  @tescomobile this morning all I wanted to do was top up my mobile. Your customer service is dreadful. I used the top up number that would let me go through to do so. When with customer service I could move the phone to messages, they froze my phone, who are these people.

• 
  Sarah Kears (@SarahKears) reported 8 minutes ago

  @tescomobile They are no help the whole thing is a disgrace.

• 
  John Elsworth (@JohnElsworth) reported 9 minutes ago

  @tescomobile hello, my phone is saying emergency calls only and not registered on network, ive restarted, done a network reset etc. I cant receive a text to verify my tesco mobile app and this number im calling from teams doesnt work 03450330000 please help

• 
  Ucheykingz (@Ucheykingz) reported 11 minutes ago

  @tescomobile can you explain what went wrong my with my order especially after approving the contract and sending a mail stating estimated date of delivery only to refund me. This is heart wrecking and I deserve an immediate explanation. #customerservice #customer

• 
  Lynzy 🌻 (@Lynzyhope) reported 14 minutes ago

  @tescomobile your call centre is shockingly bad! I haven’t lost my temper at a stranger since I was stupid and immature in my 20’s but wow your staff are ignorant and rude!

• 
  Katie Layla (@katielayla82) reported 19 minutes ago

  @tescomobile shocking service from your call centre. Been with out my phone for 3 days and no one seems to be able to help me.

• 
  Jacob Valentine (@JayV1994) reported 19 minutes ago

  What’s even the point in you lot? No signal anywhere in the entire country you’re ******* **** ! @tescomobile

• 
  Sarah Hill (@thelovelysarah) reported 20 minutes ago

  Hi @tescomobile I have had no service on my phone for 17 days. Customer service say they can't give any idea of how much longer this will go on. I have a child at nursery & an ill father in a care home. I need to be reachable by phone. Can you help, please?

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 22 minutes ago

  @tescomobile ABSOLUTE DISGRACE! - I have purchased new contract, gave them my PAC code, they moved my old number (in my possession for over 7 years). SIM card still not working! My number does not exist! - They have absolutely no clue what went wrong, they charged me for full month of usage (Direct Debit paid today), but now asked me to RETURN device and cancel the contact because something went wrong! I have asked them if this could be done in store, 6 hours later of me sending email, they BLACKLISTED iPhone! - I have sold my old phone, moved all data to new iPhone, now they black listed iPhone, can connect to internet even through WIFI! - My number lost, TESCO asked me to gave them phone back, I have asked if I can do this in store, they BLACKLISTED device today! - STAY AWAY From those cowboys! Absolute joke, call centres in South Africa and we pay UK prices.... STAY AWAY FROM TESCO MOBILE! I AM PAYING YOU FOR DEVICE YOU COWBOYS!!!! GIVE ME MY MOBILE NUMBER BACK!

• 
  Ann (@English_girl98) reported 23 minutes ago

  @tescomobile Hello, yes they are however I'm still paying for a service that I can't use which is a problem .