Tesco Mobile

Tesco Mobile Outage Report in Blackwood, Caerphilly County Borough, Wales

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The latest reports from users having issues in Blackwood come from postal codes NP12.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Blackwood, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Blackwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Blackwood, Caerphilly County Borough, Wales 12/20/2025 04:45

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (22%)

    Total Blackout (22%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Blackwood, Caerphilly County Borough, Wales

The most recent Tesco Mobile outage reports came from the following cities: Blackwood and Aberdare.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackwood Phone
United KingdomAberdare Internet
United KingdomCardiff Phone
United KingdomPontyclun Phone
United KingdomTredegar Phone
United KingdomCardiff Phone

Community Discussion

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Tesco Mobile Issues Reports Near Blackwood, Wales

Latest outage, problems and issue reports in Blackwood and nearby locations:

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Kane_Magic Kane (@Kane_Magic) reported

    @tescomobile @tescomobile all I would like to know is when I will receive my phone. As a new customer who ordered on the basic of next day delivery I don't think it's too much to ask...

  • ClaireAnne_J Claire Jordan (@ClaireAnne_J) reported from Welton, England

    @tescomobile Hi Sean, I already raised this issue via chat, using the app and was told they couldn’t help with this and told me to just upgrade online - which was not even the purpose of the chat!

  • h02hua jph (@h02hua) reported

    @tescomobile I’d also like to add that prior to this I’d had a fantastic experience with your customer support team, a real shame that a phone company of your magnitude didn’t make contingencies for 5g in your contracts.

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • SPhinbow Sandra Phinbow (@SPhinbow) reported from Bampton, England

    @tescomobile I’m going to cancel, the other deal is far better- twice the capacity & £5 cheaper. Thanks tho Sean

  • martnshan Martin Shanahan (@martnshan) reported

    @tescomobile there is a significant minority of your PAYG sim card holders who don't have a problem with shooting up, but you might have just triggered quite a few

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • h02hua jph (@h02hua) reported

    @tescomobile I would suggest changing your contract terms to allow your current customers to easily change from a 4g plan to a 5g plan given their phone has 5g capabilities. Just been told I would have to pay off my existing contract to be able to use 5g on your network.

  • h02hua jph (@h02hua) reported

    @tescomobile Passing on my feedback would be much appreciated, I can imagine you will receive many more customers with similar issues as 5G continues to roll out, given your current contracts withhold new features and services from existing customers.