Tesco Mobile

Tesco Mobile Outage Report in Risca, Caerphilly County Borough, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Risca, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Risca and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Risca, Caerphilly County Borough, Wales 12/02/2025 08:20

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (41%)

    Phone (41%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Internet (22%)

    Internet (22%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Risca, Wales

Latest outage, problems and issue reports in Risca and nearby locations:

  • Saeed_Ahmed02 Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales

    @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

  • Magorman13 Magorman (@Magorman13) reported from Magor, Wales

    Shocking service at Tesco mobile. Obtained advice from web chat on transferring a number. Call to Cust Services gave different advice. Different advice again on a further call and the agent laughed saying you can’t rely on web chat. Shambolic @tescomobile

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • RachelKendall16 Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • TRHComposer Thomas Richard (@TRHComposer) reported from Cardiff, Wales

    @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • PamSSaunders Pamela Saunders (@PamSSaunders) reported

    @tescomobile Hi Chris. Still not able to receive or make calls. I am hoping the SIM card arrives today. If not I will get back in contact. Thanks for your help.

  • Pleyndamour Mark F (@Pleyndamour) reported

    @SFraze_ITFC @EE @tescomobile I’m going to drop them when my contact ends due to this. Can afford to pay Kevin Bacon but can’t afford to support ordinary folk. Another greedy company.

  • GrimeyDubya Graeme (@GrimeyDubya) reported

    @tescomobile it’s now 9 days of not being able to change my safety buffer. Surely it can’t be difficult to get your tech team to “debug” it to find the issue. Come on guys , ombudsman getting copied next .

  • stefan_costen Stefan Costen (@stefan_costen) reported

    @tescomobile do you have an outage in Margate?

  • CairnduffJim Jim Cairnduff (@CairnduffJim) reported

    @tescomobile Sorry Chris, but this is a very poor response from Tesco. People need to know what will offered regarding roaming,so they can make an informed choice to stay with Tesco or move to another supplier who is offering roaming.

  • CheesyPeasAgain Ed English (@CheesyPeasAgain) reported

    Still waiting 9 days down and no contact from @tescomobile

  • ScunnyLUFC Paul Cunningham (@ScunnyLUFC) reported

    @tescomobile Three times on Web Chat and it cut if every time ?. How do you deal with problems with the Customer Service being this bad.?.

  • Stuntgoat75 Stuntgoat Animation (@Stuntgoat75) reported

    @tescomobile Want to leave your terrible network!

  • PamSSaunders Pamela Saunders (@PamSSaunders) reported

    @tescomobile I have had no service since yesterday. I am unable to contact my 87 year old mother & vice versa.

  • Sp0rtz_Fan Sp0rtz_F@n (@Sp0rtz_Fan) reported

    @tescomobile Great customer service too. Received my email advising that my charges were increasing with effect from April last Wednesday and by the Saturday, I'd locked into a contract at the current price with more data for the next two years... Plus the staff member who helped me was...