Tesco Mobile

Tesco Mobile Outage Report in Risca, Caerphilly County Borough, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Risca, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Risca and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Risca, Caerphilly County Borough, Wales 01/11/2026 16:55

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Risca, Caerphilly County Borough, Wales

The most recent Tesco Mobile outage reports came from the following cities: Treharris and Blackwood.

Loading map, please wait...
City Problem Type Report Time
United KingdomTreharris Phone
United KingdomBlackwood Phone
United KingdomCardiff Phone
United KingdomTredegar Phone
United KingdomCardiff Phone
United KingdomTredegar Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Risca, Wales

Latest outage, problems and issue reports in Risca and nearby locations:

  • RachelKendall16 Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • conskinator mr null (@conskinator) reported

    @tescomobile No it's not down to those things. I have tried across multiple browsers, computers in different locations. I have had my colleagues working remotely testing it.. and it's not working for any of us. Can YOU post a screenshot of it working for you???

  • LosanaB Losana B (@LosanaB) reported

    Years of being with @tescomobile without real problems and today, when it really matters, they prove useless 😢

  • LeeBartlett1975 Lee Bartlett (@LeeBartlett1975) reported

    @tescomobile been waiting weeks for a second line customer service manager to contact me re a faulty mast & subsequent shocking service since the strong wind in Feb !! Anyone there who can deal with the issues ??

  • sallygrundy11 Catherine Hughes (@sallygrundy11) reported

    @tescomobile No I didn’t get any names but I spoke to 3 different people, 1 was polite and helpful but unfortunately the other 2 were so rude. Decided to go in store and purchase new phone and the young man there made up for their lack of customer service.

  • conskinator mr null (@conskinator) reported

    @tescomobile I've tried computers in the US, London & Bournemouth via RDP. Ive tried iphone on 5g. combos of chrome, safari, wired & unwired. All: same result. Other twitter users telling me it also doesn't work for them.. so it sounds like it ONLY works for Tesco mobile employees. Why?

  • nicolabradford4 Nicola Bradford (@nicolabradford4) reported

    @tescomobile /2 Rang call centre 5 times, on line 30 minutes a time, new sim sent, phone still does not work. Just told to wipe all data and send for repair, 2 weeks without phone! Incompetent service, wish I'd gone to another phone provider.

  • jeffers12345 jeff nash (@jeffers12345) reported

    @tescomobile The absolute worst customer service I’ve ever received. Stay away from Tesco Mobile 4 months of issues and still not resolved.

  • NurseJennym jenny martin (@NurseJennym) reported

    @tescomobile can you contact me, the website does not answer where my order is and the online chat is not working

  • glennbobclark1 glenn clark (@glennbobclark1) reported

    @tescomobile wife has locked herself out of her Google account as back up phone number is her old one. Can you help at all??

  • JonnyBWoode JonnyBWoode (@JonnyBWoode) reported

    I’ve tried the webchat, I’ve tried calling and experienced numerous issues with you. Can someone in the social media team actually help @tescomobile? Getting very frustrated l and generally very ticked off!!