Tesco Mobile

Tesco Mobile Outage Report in Risca, Caerphilly County Borough, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Risca, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Risca and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Risca, Caerphilly County Borough, Wales 06/24/2025 09:00

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (59%)

    Phone (59%)

  2. Internet (20%)

    Internet (20%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Risca, Caerphilly County Borough, Wales

The most recent Tesco Mobile outage reports came from the following cities: Cardiff, Caerphilly and Hengoed.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Total Blackout
United KingdomCaerphilly Internet
United KingdomCardiff Internet
United KingdomHengoed Phone
United KingdomCardiff Phone
United KingdomCardiff Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Risca, Wales

Latest outage, problems and issue reports in Risca and nearby locations:

  • mind4sportpsych Dr Karen Howells (@mind4sportpsych) reported from Cardiff, Wales

    @tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??

  • Magorman13 Magorman (@Magorman13) reported from Magor, Wales

    Shocking service at Tesco mobile. Obtained advice from web chat on transferring a number. Call to Cust Services gave different advice. Different advice again on a further call and the agent laughed saying you can’t rely on web chat. Shambolic @tescomobile

  • Saeed_Ahmed02 Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales

    @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

  • TRHComposer Thomas Richard (@TRHComposer) reported from Cardiff, Wales

    @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

  • RachelKendall16 Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • aharleymoran Aiden Patrick Harley Moran (@aharleymoran) reported

    @tescomobile Still The Broken Mast in my area not fixed Been 5 weeks now Sort it out we still hsve no service

  • mason151950 Ryan Mason (@mason151950) reported

    @tescomobile NO I WONT SPEAK TO YOUR MANAGEMENT TEAM! COMPLAINTS TEAM! THEY KNOW EVERYTHING ABOUT THIS ISSUE! TAKEN MY MONEY BUT WONT GIVE ME ITEMS!

  • mason151950 Ryan Mason (@mason151950) reported

    @tescomobile Awful service! No help at all. Says can't help me, Take my money and won't help me a vulnerable customer and won't do anything for me! ****** off.

  • p_aul34 Paul (@p_aul34) reported

    Been on @tescomobile 2 weeks now and the signal is absolutely abysmal, why oh why did I leave @ThreeUK for them 😭😭

  • mr_myss MrMyss (@mr_myss) reported

    @tescomobile Tried the SIM card in another phone and it doesn't work. T-Mobile also sent a new SIM card but that hasn't worked in the same phone or any other.

  • radiodjdave dave smith radio dj (@radiodjdave) reported

    @tescomobile what is going on with your pay and go service topped up £20 and its eaten £10 in a day with only half hour browsing not happy

  • QuentinPBrown Quentin Brown (@QuentinPBrown) reported

    @tescomobile I paid for a sim card that didn't work over a month ago and still haven't had my money back but you still claim your customer service is good?!

  • chrisharvey4357 chris (@chrisharvey4357) reported

    @tescomobile I thought this had been sorted but how sad am I. We were sent a replacement sim for a phone number that didn't have a problem with.

  • chanandalabong Miss Chanandler Bong (@chanandalabong) reported

    @tescomobile Yes all compatible iPhones and yes, O2 removed a mast near by because of various issues. Used to have great 4G coverage but bugger all now.

  • EdwardJRhodes Edward Rhodes (@EdwardJRhodes) reported

    @tescomobile you've banned me from making outgoing calls for no reason and your webchat team refuse to help. Beyond disgusted as I'm trying to deal with an urgent personal situation