Tesco Mobile Outage Report in Risca, Caerphilly County Borough, Wales
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Risca, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Risca and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (57%)
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Internet (22%)
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Total Blackout (15%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Risca, Caerphilly County Borough, Wales
The most recent Tesco Mobile outage reports came from the following cities: Cardiff and Tredegar.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Phone | |
| Tredegar |
Phone | |
| Cardiff |
Phone | |
| Tredegar |
Phone | |
| Cardiff |
TV | |
| Pontypool |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Risca, Wales
Latest outage, problems and issue reports in Risca and nearby locations:
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Magorman
(@Magorman13) reported
from
Magor, Wales
Shocking service at Tesco mobile. Obtained advice from web chat on transferring a number. Call to Cust Services gave different advice. Different advice again on a further call and the agent laughed saying you can’t rely on web chat. Shambolic @tescomobile
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Rachel Kendall
(@RachelKendall16) reported
from
Risca, Wales
@tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?
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Nigel Smith
(@nigelbendybus) reported
from
Cardiff, Wales
Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile
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Hegsy & The Elements
(@HAndTheElements) reported
from
Cardiff, Wales
@tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice
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Dr Karen Howells
(@mind4sportpsych) reported
from
Cardiff, Wales
@tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??
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Saeed Ahmed
(@Saeed_Ahmed02) reported
from
Victoria, Wales
@tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed
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Thomas Richard
(@TRHComposer) reported
from
Cardiff, Wales
@tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Aratxu 💙
(@AratxuS) reported
@tescomobile I already contacted them and they can't help because I bought it from @Tesco and they should be refunding my money. Thank you for proving my point, again sending me somewhere where they can't help wasting more time.
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Michael Chandler
(@MyWords2021) reported
@tescomobile And still more promises of a call from customer concerns that does not take place. DD now cancelled and lots of other things taken care off.
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Aratxu 💙
(@AratxuS) reported
@tescomobile The last person (customer care) I spoke to took my details and asked me to hold while she checked the details. After a few minutes the call was cut off. 2/2
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Jenny K 🌺
(@sleepyjenstar) reported
@tescomobile Never mind, just restarted again and it’s showing correct number in settings 👌👍👍
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Emma L 🇬🇧 💜🤍💚
(@missel72) reported
Hi @tescomobile please can you help me re the appalling customer service I have had this afternoon when trying to add another contract to my account, including being put on hold for two hours.
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Richard Would
(@richwould) reported
@tescomobile It is not remotely clear Callum, why define it and advertise it as a 24 month agreement when it has to be for 36 months. And why I will always advise people to avoid your service.
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Redbag Pictures
(@RedbagPictures) reported
@tescomobile could you please tell me why you've charged me 5 times my normal bill this month and why after 60 mins on the phone to you TWICE you can't tell me why and i mysteriously get cut off TWICE? You can't call back? would you have called if i didn't pay? #poor #service?
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CeeCee
(@CeeCee1973) reported
@BBCRadio2 I have just tried to add your number to my WhatsApp but my phone provider @tescomobile won't allow me send even though it is a free service if you have Wi-Fi!!!
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Lauren 💙🔑🌹
(@LDewbs) reported
Anyone else on @tescomobile got absolutely no service this morning?
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Sam Moore
(@mooreslaw83) reported
from
Lochwinnoch, Scotland
@tescomobile my elderly mother needs an itemised bill from more than 12 months ago, help agent said it wasn’t possible. There must be a way short of a DSAR to get hold of her call data. Can you please suggest how she can get a copy (digital preferred but any format would do)?