Tesco Mobile Outage Report in Risca, Caerphilly County Borough, Wales
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Risca, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Risca and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (59%)
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Internet (19%)
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Total Blackout (17%)
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E-mail (3%)
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Wi-fi (2%)
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TV (1%)
Live Outage Map Near Risca, Caerphilly County Borough, Wales
The most recent Tesco Mobile outage reports came from the following cities: Hengoed, Ebbw Vale, Cardiff, Merthyr Tydfil and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed |
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| Ebbw Vale |
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| Cardiff |
Phone | |
| Cardiff |
Phone | |
| Cardiff |
Phone | |
| Merthyr Tydfil |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Tesco Mobile Issues Reports Near Risca, Wales
Latest outage, problems and issue reports in Risca and nearby locations:
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Rachel Kendall
(@RachelKendall16) reported
from
Risca, Wales
@tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?
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Nigel Smith
(@nigelbendybus) reported
from
Cardiff, Wales
Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile
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Magorman
(@Magorman13) reported
from
Magor, Wales
Shocking service at Tesco mobile. Obtained advice from web chat on transferring a number. Call to Cust Services gave different advice. Different advice again on a further call and the agent laughed saying you can’t rely on web chat. Shambolic @tescomobile
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Saeed Ahmed
(@Saeed_Ahmed02) reported
from
Victoria, Wales
@tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed
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Dr Karen Howells
(@mind4sportpsych) reported
from
Cardiff, Wales
@tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??
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Hegsy & The Elements
(@HAndTheElements) reported
from
Cardiff, Wales
@tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice
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Thomas Richard
(@TRHComposer) reported
from
Cardiff, Wales
@tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Joneschris
(@manutdTOPFAN73) reported
@tescomobile No point I spoken to your company twice . And fed up of the lies and I am very ill and need my phone tesco know this as I am a vulnerable adult terminally ill with serious mobility problems I don't have a home phone and u have now isolated me I can't ever ring for help
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Matt Usher
(@mattusher) reported
@tescomobile Thank you. Having exhausted the customer care team with around 10 calls and chats over the past weeks we have to follow your complaints procedure instead.
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Louise0901
(@DawnLou_S) reported
@tescomobile @WhichUK @tescomobile I logged a complaint 2 weeks ago and still have not had a call to resolve. Numerous calls have been made to your customer service department promises of calls to be returned which have never been fulfilled. I am absolutely shocked of the delivery of your service!
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Les Capon-Telford
(@TelfordLes) reported
@tescomobile Unless you give some guarantees no point. You have pac numbers for third time. I will watch you fail again
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T
(@TJKenny_) reported
@VinnieLouu @Gremlimuk @tescomobile I went down to my Tesco where I work and I didn't get signal, I think O2 are updating Masts to support 5G
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AerospaceMango
(@aerospacemango) reported
@Mandoline_Blue I was with O2 for 20 years-ish and they did nothing for me. May I humbly suggest @tescomobile .... they've been very good, and run on the O2 network as a backbone.
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Joneschris
(@manutdTOPFAN73) reported
God damn disgraceful service of lying staff 3 years I been with u . And I feel a manager taking up to 48 hours to ring me back even not having a phone could end up causing my death cheers @tescomobile know how to value customers. Every little helps my arse **** u
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ChilliDan (D.Munoz)
(@MoonEnvoy) reported
@tescomobile Been with you but unfortunately, even though I'm due for an upgrade, I can't because I changed my address. How do I proceed to cancel my account with you?
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Becky
(@preemiemummy18) reported
Fast forward to this morning. I realised what was wrong and called our doctors. I got an apt but they said someone would need to see him. I rung #111 who to be fair had a nurse ringing back really quickly. BUT apparently there was a problem with @o2 and @tescomobile use o2 masts.
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gez howarth
(@gez_666) reported
@tescomobile spent over 2hrs in store trying to get a phone contract, only to find your internal system is down, walked out with a @giffgaff sim instead