Tesco Mobile

Tesco Mobile Outage Report in Victoria, Newport, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Victoria, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Victoria, Newport, Wales 03/19/2026 11:25

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (20%)

    Total Blackout (20%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Victoria, Newport, Wales

The most recent Tesco Mobile outage reports came from the following cities: Pontypool, Hengoed, Newport and Caerphilly.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontypool Phone
United KingdomHengoed Phone
United KingdomNewport Phone
United KingdomCaerphilly Phone
United KingdomBlackwood Phone
United KingdomCardiff Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Victoria, Wales

Latest outage, problems and issue reports in Victoria and nearby locations:

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • soozles_ Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported from Barry, Wales

    @tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • soozles_ Soozles (@soozles_) reported from Barry, Wales

    Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • KrispymooScott Kristy Scott (@KrispymooScott) reported

    @tescomobile I already know you can't help me, unfortunately. If you could direct me to a manager though who is willing to explain exactly what the problem is and why it can't be fixed, I would be very welcome.

  • DiptiSh95223972 Dee Sha (@DiptiSh95223972) reported

    @tescomobile Do you just train your staff to cut calls when they cant deal with peoples enquiries? 22 calls later my issue hasnt even fully been heard. Been trying to resolve since 23/12/2022! If you ask for a manager none are ever available! I will be exercising my rights 2 canx

  • PaulWilkins6 Paul Wilkins (@PaulWilkins6) reported

    Need to put this out there. Anyone thinking of moving to @tescomobile don’t. We did on NYE and haven’t had a phone since. They admit big issues with data transfer that they can’t resolve and their customer service team haven’t a clue what to advise. #shambles

  • orriss_jacky Jacky Orriss (@orriss_jacky) reported

    @tescomobile been without signal now for 26 hours. Can’t make or receive calls. Can’t listen to voicemails & can’t send or receive texts. Come on @tescomobile get this sorted.I need my phone. It’s not good enough 😡😡

  • BeverleyJean5 Beverley Jean (@BeverleyJean5) reported

    @tescomobile Now you are telling me not to contact you about my phone being cut off. Also so when do you start arguing with a customer of 20 years plus that has always paid on time?

  • RoopaBenstead 💜💙Roopa Benstead💙💜 (@RoopaBenstead) reported

    @tescomobile it’s been over 24 hours since using my pac code. I’ve lost service with my previous provider and have no service with you now. Please sort this out!

  • MommabearLou mommabear (@MommabearLou) reported

    @tescomobile you are a shambles! An absolute nightmare trying to sort my bill,all I want is to speak to a manager to make a complaint, and I’ve been refused as you are TOO BUSY? I have been calling for 2 weeks and still not sorted! Shame on you! Customer service is horrendous 🤬

  • zigzagsky Joanne Ruth (@zigzagsky) reported

    @tescomobile just changed over to Tesco Mobile and imported my old Vodafone number with a pack code however, when looking at I message, send and receive number options, only the new Tesco number there. Can u help pls?

  • RishiSack SackRishi (@RishiSack) reported

    @robbymcnob @tescomobile @TrussellTrust Over a week I phoned them every day. Awful company. Wish I hadn't joined them

  • ilee81 Lee 🇬🇧 (@ilee81) reported

    Word of advice for UK users. Never sign up with @tescomobile or @sky horrific services and customer service.