Tesco Mobile Outage Report in Cardiff, Wales
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (53%)
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Internet (28%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Hegsy & The Elements
(@HAndTheElements) reported
from
Cardiff, Wales
@tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice
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Soozles
(@soozles_) reported
from
Barry, Wales
Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡
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Nigel Smith
(@nigelbendybus) reported
from
Cardiff, Wales
Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Lloyd Wilson
(@LloydWi40203447) reported
@tescomobile is there an outage affecting NN7? Can’t make or receive calls.
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Michele Hodgson
(@grumpygal1) reported
@tescomobile I'm afraid that's not good enough. How can 'hoping' help resolve the issue?
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JH #FBPE 🇪🇺 🏳️🌈
(@TyneBridges) reported
from
Gateshead, England
@tescomobile That doesn't help as my account isn't showing me the date it started or expires. Where do I get that info?
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Simone uncle
(@simone_uncle) reported
@tescomobile . Very unsatisfactory live chat this morning with one of your agents. First time I have felt unhappy with your service in over 15 years. Can you advise me of your escalation process so I can take this forward to the ombudsman ?
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Harriet De Fillemere
(@HDeFillemere) reported
@O2 & @tescomobile - large scale signal outage around the sellindge area in Kent. Especially dangerous as the electricity is also down, leaving no way to call anyone if there is an emergency.
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☀Ange☀️
(@vannerbird) reported
@tescomobile Done. If you consider how long I’ve been with Tesco Mobile, starting with a monthly rolling payment then moving to a 12month contract, do you honestly think I would have taken on the 12month one if I just had E or no signal? Please report it.
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Allan McLaughlin
(@AllanMcLaughlin) reported
@tescomobile Yes. But the communication is awful. Can't get to speak to anyone in the UK. For the last 2 weeks, we've been told to wait for 24 hrs. I am missing calls every day. It's seriously affecting our working day. I have ZERO confidence in Tesco mobile.
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Lisa Corcoran
(@LisaClooney) reported
@tescomobile @jtorrance89 Awful customer service, where you have to reach out to Twitter for answers
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☀Ange☀️
(@vannerbird) reported
@tescomobile I’ve done that Jade, still the same. Gone into town when there’s a working mast and got 4g and 5g with signal bars, so it’s not the sim or the phone. This mast has been causing trouble for over a year now, many in the area are affected. 1/2
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Caroline James
(@CaroLou1234) reported
@tescomobile Is four days with no service acceptable due to “mast issues” which seems to be happening to my mum in multiple and geographically different areas?