Tesco Mobile Outage Report in Cardiff, Wales
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (45%)
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Total Blackout (28%)
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Internet (23%)
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E-mail (4%)
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Wi-fi (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Hegsy & The Elements
(@HAndTheElements) reported
from
Cardiff, Wales
@tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice
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Thomas Richard
(@TRHComposer) reported
from
Cardiff, Wales
@tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?
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Soozles
(@soozles_) reported
from
Barry, Wales
Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡
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Rachel Kendall
(@RachelKendall16) reported
from
Risca, Wales
@tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?
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Saeed Ahmed
(@Saeed_Ahmed02) reported
from
Victoria, Wales
@tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed
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Nigel Smith
(@nigelbendybus) reported
from
Cardiff, Wales
Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile
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Soozles 🏴💙
(@soozles_) reported
from
Barry, Wales
@tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Kayleigh
(@_kayleigh86) reported
@tescomobile are you having any signal problems that you know of? I’m waiting for an important call and have no service, so they can’t even leave a voicemail #tescomobile
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Trina1982t
(@trina1982t) reported
@talkSPORT @Sjopinion10 @tescomobile I can't understand the complaints about having to go to the 'smaller' teams in Europe. You never know if you're going to watch a 5-0 thumping or a 1-0 giant killing.
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les herring
(@lesherring3) reported
@talkSPORT @Sjopinion10 @tescomobile Just a pity the six are carrying such large losses. Maybe if football was back to being run as a business for the fans this sort of **** would not happen.
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David
(@MiserableFatMan) reported
@tescomobile having a bit of trouble with your app, just keeps saying “oops, something went wrong. Please try again “
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Luke Suddens
(@LukeSuddens) reported
@tescomobile 305 working days? I do hope it does take that long! 5 days is tomorrow. If it isn't here tomorrow, I'll be back on for support and escalation.
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Max Power
(@MaxP37) reported
@tescomobile It has nothing to do with your coverage! It used to work well. Since around Feb we have all been having issues. Either O2 or yourselves are doing something to affect service, maybe throttling back. If this continues we will just leave, contracts are up in May.
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Kam
(@Lalyo79) reported
@tescomobile @BBCWatchdog Absolutely disgusted by the lack of help from Tesco Mobile. Unwilling to help. Paying for a service which I’m not getting #tescomobile #Disgraceful #whodoicomplainto
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J Rogers
(@jrogersbstreet) reported
@tescomobile It has always been the case. You’ve had a few complaints off me. Basically your waving the white flag here in SWales. Your engineers know this so you really could sort the pricing out. I shouldn’t be paying the same as someone getting full signal.
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Steve Attwood
(@SteveAttw00d) reported
@tescomobile Reporting a poor mobile signal issues takes me on the the 02 net work. 02 then contact me to say they are unable to resolve or escalate the issue because I'm a Tesco mobile customer.
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Sally Collett
(@ACCMummy) reported
@tescomobile I cannot be without a phone, and the insurance i took out, which would have provided me with a replacement phone, cannot be used as, rightly so, they are saying it is a warranty issue.