Tesco Mobile

Tesco Mobile Outage Report in Cardiff, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Cardiff, Wales 12/29/2025 01:50

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (18%)

    Total Blackout (18%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • soozles_ Soozles (@soozles_) reported from Barry, Wales

    Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • felizecalvo kahlköpfig (@felizecalvo) reported

    Been with @tescomobile for I don’t know how long now. Go to renew sim contract, offers are not suitable and no effort made on customer retention front. Sad really

  • Martin_Law Martin Law (@Martin_Law) reported

    @tescomobile Hi, can someone help with a billing query?

  • lampini1 JanieLou (@lampini1) reported

    @tescomobile have tried twice now to purchase one of your SIM cards, my payment was declined - now your customer service says it’s my banks fault and @HSBC_UK says it’s Tesco’s fault. Sad that you don’t seem to want my custom!

  • zarajohnston_ Zara Johnston (@zarajohnston_) reported

    @tescomobile It doesn’t allow me to send you a direct message without you following me, also there are others that live near me that are having similar issues.

  • ChrisGreen16_08 Chris Green (@ChrisGreen16_08) reported

    @tescomobile when will the new Samsung folds and flips be available? I really don't want to switch network

  • ScottLittlewoo6 Scott Littlewood (@ScottLittlewoo6) reported

    @tescomobile Your WebChat Help is not working as expected. Operating hours are stated as 07:00 to 19:00 it's 10:40UK and the widget wont load / show in multiple browsers. I need help about reporting an issue with contacting help, please help :)

  • VimILSung Vim IL Sung (@VimILSung) reported

    Maybe @tescomobile might be interested. I know @VodafoneUK has better network coverage in my area & real CS too. This weekend will be dedicated to "Operation Goodbye @giffgaff"

  • Amoffat20 Ainsley (@Amoffat20) reported

    @tescomobile we're getting really bad service in the woolwich area at the moment, what's up with that??

  • Jamiewaterhous1 Jamie Waterhouse (@Jamiewaterhous1) reported

    @tescomobile Good morning, I hope you are well. Is there something wrong with the Network in Bromsgrove? 75% of the time over the last few months there is mo 4G and my phone only has EMERGENCY CALLS ONLY showing

  • Gina_Coates Georgina💜 (@Gina_Coates) reported

    @tescomobile my boyfriend has been waiting over month for your fraud team to contact him. He is constantly told by customer care they contact him and nothing! This is unacceptable and this must be sorted!