Tesco Mobile

Tesco Mobile Outage Report in Cardiff, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Cardiff, Wales 03/02/2026 18:45

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cardiff, Wales

The most recent Tesco Mobile outage reports came from the following cities: Newport and Caerphilly.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewport Phone
United KingdomCaerphilly Phone
United KingdomCardiff Phone
United KingdomPontyclun Phone
United KingdomCardiff Phone
United KingdomCardiff TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • soozles_ Soozles (@soozles_) reported from Barry, Wales

    Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • tonytargett Tony Targett (@tonytargett) reported

    @tescomobile to allow me to sign in I am finding this most inconvenient Your comments please on how to avoid this Regards Tony

  • BeLivTech Nats (@BeLivTech) reported

    Hi @tescomobile Been out of the country for 2 years and got back yesterday but no service on Tesco SIM. This is a big problem because its the number for my passenger locator form, bank & other important things. It worked abroad but just stopped working. Hope you can help please.

  • chinleyman gary tordoff (@chinleyman) reported

    @tescomobile hi can someone please assist I am trying to obtain IMEI number requested via DM but secure chat link provided is not working.

  • southallll_ sam (@southallll_) reported

    @tescomobile My signal is poor most places to be honest, even when not on the train

  • bing389 Lynda Anderson (@bing389) reported

    Almost a week since I submitted a pac code @tescomobile and still no change of number. 3 calls to “customer care” later and I’m starting to think you don’t care one jot about your customers! Poor show!

  • paulf40 Paul f (@paulf40) reported

    @tescomobile Would do but your IT deptment are crap

  • IamPaulMckay Paul Mckay (@IamPaulMckay) reported

    @tescomobile Need some help transferring my old Vodafone number to my new Tesco contact. Ive been through the procedure of texting the pac code and number, all seemed to go through ok, tesco said it would be 24hrs for transfer date, but still waiting. This was 3days ago now??

  • tonytargett Tony Targett (@tonytargett) reported

    @tescomobile Good morning Please advise how I can RETAIN the cookie that is put on my account when I sign in I use McAfee Antivirus that runs a program every so often to clear all cookies This means every time I go to sign into my account it asks for a third level code

  • big_t20044 Anthony Sherburn (@big_t20044) reported

    @tescomobile Hi, I’m trying to get my PAC code, but has I have mine and my daughters number on the account it’s decided it won’t give me any when I text the number. I want both PAC codes. Could you help please

  • MikeDonoghue1 Mike Donoghue (@MikeDonoghue1) reported

    @tescomobile is your network down? Had no service for two days