Tesco Mobile Outage Report in Cardiff, Wales
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 17: Problems at Tesco Mobile
Tesco Mobile is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (53%)
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Internet (28%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Soozles
(@soozles_) reported
from
Barry, Wales
Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡
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Hegsy & The Elements
(@HAndTheElements) reported
from
Cardiff, Wales
@tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice
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Nigel Smith
(@nigelbendybus) reported
from
Cardiff, Wales
Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile
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Rachel Kendall
(@RachelKendall16) reported
from
Risca, Wales
@tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?
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Soozles 🏴💙
(@soozles_) reported
from
Barry, Wales
@tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Andy J McGowan
(@andyjmcgowan) reported
@tescomobile Maybe not, but I can't get a signal where I live.
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Jayne Fallows
(@JayneFallows) reported
@tescomobile having problems updating my bill payment details on my account. Phoned customer service for help but after being put on hold for 10 minutes was cut off by your agent. Terrible customer service and now we can't pay our mobile phone bill. Please advise
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leah the loonie :)💚🧡 I miss my pops 💔 4.12.20
(@shanes_loonie) reported
@tescomobile £13 a month with 60gb of data thought I was onto something until I realised the coverage checker lied to me and I got a crap signal
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Meema
(@PrestoleeGreen) reported
@tescomobile Well Rob It appears the engineers have managed to fix the mast and we now have a signal . So let's talk compensation 2 X Tesco mobile phones with no signal for over 5 days . How much do we get off our bills ?
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Stephen Green
(@Stephen63004212) reported
@tescomobile Hi. I have just arrived in France but I have no data connection ( phone is showing 3G) - please can you help? Thanks
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Aidan
(@AidanLewis23) reported
@tescomobile I’ve just been on the phone an hour trying to sort this. This is yet again a new complaint based on your service
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Mikey
(@m1key_m) reported
@snwkrwn @tescomobile Vodafone say that they go up in April as part of the contract - didn't think it would be 9% though! 5.4% to support the "rise in running costs" and 3.9% to "continue essential investment in our network as we expand coverage" apparently 🙄
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OghamTheBold
(@OghamTheBold) reported
@tescomobile Tesco - no lettuce 😢 can't eat phones - even with mayonnaise - CO-OP £2 you can buy a massive rug for £3.50 down the car boot
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Duchess Yvonne Davies
(@YvonneD66181707) reported
@tescomobile absolutely disgusted by your lack of customer service, the rudeness of your customer advisors on your customer service call centre, my friend is ill and needs ha refund for a faulty Nokia phone due to android update which has corrupted her phone, 1/2
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Gina Gallo
(@GalloUK13) reported
@tescomobile I am trying to connect with someone to get my upgrade. Please help me