Tesco Mobile Outage Report in Cardiff, Wales
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 27: Problems at Tesco Mobile
Tesco Mobile is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (54%)
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Internet (27%)
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Total Blackout (14%)
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E-mail (3%)
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Wi-fi (2%)
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TV (1%)
Live Outage Map Near Cardiff, Wales
The most recent Tesco Mobile outage reports came from the following cities: Newport and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Phone | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Hegsy & The Elements
(@HAndTheElements) reported
from
Cardiff, Wales
@tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice
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Soozles 🏴💙
(@soozles_) reported
from
Barry, Wales
@tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?
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Soozles
(@soozles_) reported
from
Barry, Wales
Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡
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Nigel Smith
(@nigelbendybus) reported
from
Cardiff, Wales
Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Richard
(@FrRDMutter) reported
Hey @tescomobile is there something wrong with your network? I’ve had no service for a day and a half now…
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GarfieldTheCat
(@GarfieldTheCa15) reported
@tescomobile I've referred it to the ASA who I'm sure will be in touch with your organisation. In the meantime it's a joke that you cannot yet say what you will be charging in terms of roaming for this summer. I'm a current customer and am holding off renewing *any* of the 4 contracts I have
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Ann Fisher
(@AnnFish21810338) reported
@tescomobile I’m having massive problems with my phone identifying incoming calls since moving to Tesco and nobody there seems to be able to sort it out. What’s going on?
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Victoria Horne
(@Horne_V) reported
@tescomobile Such appalling service following a number migration issue. No one available to escalate my complaint to. No evidence you are even trying to fix it.
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Zachary
(@ZacharyBirchley) reported
@TescoMobile I’m disappointed with the service I’ve received. I have been a customer for 2months &my contract hasn’t worked since I purchased it. I’ve contacted customer service many times &have not reached a resolution. I expect better from a major company. #disappointed
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Lindsay Brunt
(@Lindsay_Brunt) reported
@paulrdon @tescomobile It’s so bad! But Tesco will blame your phone or area for the issue… just had mine checked at Apple Store and it’s deffo not the phone!
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Jenny
(@jenjynx) reported
@tescomobile hi could you help, my phone signal is not working. Phone restarted, removed sim card and inserted again. Nothing! My sim card is fairly new. Any advice? Thanks Ps: my dad's signal is perfect. He's on tesco mobile too.
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Sophie Leah Brooks☮️❤️
(@Goldenflower095) reported
@grantjwilkinson @tescomobile Talk to @Lordtechi they helped me when support services wouldn’t help me🥺..
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Razwan Nazir
(@RazNazir) reported
@cymraesydwi @tescomobile Poor service
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Lauren
(@Lauren_J1601) reported
@tescomobile is there’s network issue in South West Scotland just now? No signal for half the family all day, other half is fine 🤔