Tesco Mobile

Tesco Mobile Outage Report in Cardiff, Wales

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The latest reports from users having issues in Cardiff come from postal codes CF24.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Cardiff, Wales 04/19/2025 02:35

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (58%)

    Phone (58%)

  2. Internet (20%)

    Internet (20%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cardiff, Wales

The most recent Tesco Mobile outage reports came from the following cities: Cardiff and Hengoed.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Phone
United KingdomCardiff Phone
United KingdomCardiff Phone
United KingdomHengoed E-mail
United KingdomCardiff Phone
United KingdomCardiff Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • soozles_ Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported from Barry, Wales

    @tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?

  • TRHComposer Thomas Richard (@TRHComposer) reported from Cardiff, Wales

    @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • RachelKendall16 Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

  • soozles_ Soozles (@soozles_) reported from Barry, Wales

    Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Realistic_Live Real (@Realistic_Live) reported

    Me: Hey Tesco I don’t have any 4g or 3G anymore what’s wrong? @tescomobile : hey let us send you a new SIM card! Me: currently day 5 with no service at all, no sign of new SIM card and Tesco giving no *****! Avoid Tesco mobile! ******* awful service !

  • CrazyComputer Subtitling Ranter (@CrazyComputer) reported

    @StormSilverpeak @tescomobile Damn, was thinking of switching to Tesco Mobile but forgot about wifi calling. So still sticking with O2 till you can offer one right? Those funny adverts made me wanting to switch tho. If o2 can’t offer me 5GB for £10 I’m currently on 6GB for £10 and I only use 2GB -3GB per mth

  • IanHump27942219 Ian Humphries (@IanHump27942219) reported

    @neily_boy72 @_Jumphrey @tescomobile I want to know why my data is going down far quicker than it ever used to when I don't use it anymore. So not exactly happy with Tesco at the moment.

  • LsbWhippingBoy LSB's Whipping Boy (@LsbWhippingBoy) reported

    @tescomobile Govt put 5p tax on plastic bags, Tesco Charge 26p, Tesco got rid of small plastic bags, now charge 35p for a small nylon bag, every little help's

  • Natalie81239998 Natalie (@Natalie81239998) reported

    @tescomobile Anyone reading this go with EE they just price matched Tesco. The customer service is appalling and once your in a contract they make it very difficult and expensive to get out of it. Ive just paid £288.50 in order to get out.

  • MrMarkH7 MrMarkH (@MrMarkH7) reported

    @WhyNotts_ @tescomobile @Tesco I know that Tesco take this type of incident seriously; it may be an idea to contact Customer Services and make them aware of the episode. I wish you well and hope you make progress 🙏🏾

  • Jgreenwood4562 Jonny Greenwood (@Jgreenwood4562) reported

    @tescomobile trying to change my DD to 1st from the 22nd and you are trying to charge me 2 monthly bills at once? Surely you can delay it for a long-standing customer with a number of accounts?

  • Sad__Owl Where did Covid go?! 🤣 (@Sad__Owl) reported

    @4lanFrancis @tescomobile That's £3/month cheaper than my deal with Three Mobile (5 contracts) and been with them 6-7years. Plusnet seem very good value for Broadband as well, and as I used to have them as a BB provide, they answer the customer services phones unlike Talk Talk.

  • carys_anderson Carys Anderson (@carys_anderson) reported

    @DarrenBettison2 @tescomobile Absolute rubbish! Terrible connection, additionally the Sidcup store staff would not replace or repair faulty phone despite being under 6 months old. Blatant disregard of Consumer Rights Act.

  • Happy_FT_ HappyFT (@Happy_FT_) reported

    @wonkygonk @tescomobile yeah but the thing is the service for smarty is terrible