Tesco Mobile

Tesco Mobile Outage Report in Cardiff, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Cardiff, Wales 03/28/2026 21:15

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (25%)

    Total Blackout (25%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cardiff, Wales

The most recent Tesco Mobile outage reports came from the following cities: Hengoed, Newport and Caerphilly.

Loading map, please wait...
City Problem Type Report Time
United KingdomHengoed Phone
United KingdomNewport Phone
United KingdomCaerphilly Phone
United KingdomCardiff Phone
United KingdomPontyclun Phone
United KingdomCardiff Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • RachelKendall16 Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

  • TRHComposer Thomas Richard (@TRHComposer) reported from Cardiff, Wales

    @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

  • Saeed_Ahmed02 Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales

    @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • soozles_ Soozles (@soozles_) reported from Barry, Wales

    Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

  • soozles_ Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported from Barry, Wales

    @tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • mind4sportpsych Dr Karen Howells (@mind4sportpsych) reported from Cardiff, Wales

    @tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • jurgens_jack Bicmacs (@jurgens_jack) reported

    @tescomobile I've tried your advice and it's still not working!

  • jurgens_jack Bicmacs (@jurgens_jack) reported

    @tescomobile currently having trouble with apps on my phone. Mainly google. Google not working , keeps saying google play apps not working. Is there a current problem to explain this and what is best to do about it ?

  • AmberrJosieWood AmberJosie' (@AmberrJosieWood) reported

    @tescomobile Samsung galaxy s20 FE, no issues in my area that have been reported and switched the phone on and off again a few times.

  • JoshiSidhu I Can’t Breathe | Black Lives Matter (@JoshiSidhu) reported

    @tescomobile @EE - Bill going up by £2 a month for substandard service. Going to contact my MP

  • RhHassan RH HASSAN JAVED (@RhHassan) reported

    @tescomobile Yeah, @three mobile should be sorry as well, crap service, no signals at all in my local area...

  • cache1337 Chris Ivie (@cache1337) reported

    @tescomobile my bill is higher than normal, cant sign in as says my account is suspended. tried reset password and doesnt accept security answer. can you help please?

  • benharrison_ Ben Harrison (@benharrison_) reported

    @tescomobile Stuff that, never going near yous again and my parents and sister are on contracts also getting ripped off. The second our contracts are over we are switching. Your sales team will offer me an extra 100mb for £19 - a month rather than £20 yous are that bad.

  • debra_gregory Debra Gregory 🐝 (@debra_gregory) reported

    @tescomobile my mum got one of your pay monthly phones & insurance. After a few days she returned the phone and told the shop she wanted to cancel the phone & insurance. She’s still being charged now and can’t use her old sim as the number must be with you still

  • danhowelluk Dan Howell (@danhowelluk) reported

    @tescomobile @EE are total **** bags for this. Constantly nudging up prices.

  • SnicketyL Snickety Lemon (@SnicketyL) reported

    @tescomobile @O2 don’t even cover where I’ve moved to. Neighbours say the area has had no network coverage for well over the ten years they’ve lived here. @O2 do nothing about it. They don’t care.