Tesco Mobile Outage Report in Cardiff, Wales
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (54%)
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Internet (27%)
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Total Blackout (14%)
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E-mail (3%)
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Wi-fi (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Soozles 🏴💙
(@soozles_) reported
from
Barry, Wales
@tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?
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Soozles
(@soozles_) reported
from
Barry, Wales
Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡
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Hegsy & The Elements
(@HAndTheElements) reported
from
Cardiff, Wales
@tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice
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Rachel Kendall
(@RachelKendall16) reported
from
Risca, Wales
@tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?
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Nigel Smith
(@nigelbendybus) reported
from
Cardiff, Wales
Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Waller
(@DanielJWaller) reported
@vodafone my phone won't connect to your service. Spoken to 10 people and after 5days I still can't use the awful service you offer. I would call you but my network provider is ****. Can you cancel my contact? @EE or @tescomobile would happily let me use their network.
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Nathan
(@nds____) reported
@tescomobile trying to enable double data perk from Clubcard Plus but get error page. Called mobile team, they passed me to clubcard team. Neither could help. Any ideas ??
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Dawn lucydaisy Kearn
(@dawnkearney_95) reported
@tescomobile is the network down i cant text or call anyone it was fine at 6am this morning but at 8pm it stopped working i can receive texts and calls but cant send any i am puzzled 🥴
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Megan
(@meggzzie) reported
@tescomobile hi, I've got a charge coming on my next bill for data used outside my allowance, but I never went over the allowance last or this month. Can you help with this?
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£B£
(@royaltyraii) reported
@tescomobile The worst experience I have ever had in my life with your customer services!! how can I pay for a phone & you're telling me I can't get the number over the phone... just sort it out. can't get the staff these days. I'm ******* fuming.. **** Tesco. utfuyrxuyujyrxsu
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atoaster
(@toastytoastbuns) reported
@tescomobile I’ve tried that and nothing improves. The signal continues to dip in and out. Normally have full bars in the area, now getting none or only one.
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A Boy Named Stu
(@StuWhoGodbomber) reported
@tescomobile It’s from another network to my new Tesco sim, the text said it’d be by 6 this evening but I just wanted to know what notification I might receive when everything is completed.
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Andy Condon
(@condo73) reported
@Tesco @tescomobile had major problems applying a £180 tesco mobile voucher to reduce monthly payment on a phone. Two club card accounts in one name has prevented us from utilising the voucher. No matter which format in store assistant used. How can I apply voucher now ?
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Lee
(@pafclee17) reported
@tescomobile it didn’t no went in store to do a sim swap at about half 10 I lost service on the new sim a few hours later so assumed it had swapped but still no service so phoned up and said it hadn’t swapped over, still no service now
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Lynsey Fojut
(@icklegwa) reported
@tescomobile need help. Switching from Vodafone to Tesco. Vodafone disconnected me today but Tesco sim not working. Can't call to get help & webchat function not working.