Tesco Mobile Outage Report in Cardiff, Wales
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (54%)
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Internet (27%)
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Total Blackout (14%)
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E-mail (3%)
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Wi-fi (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Dr Karen Howells
(@mind4sportpsych) reported
from
Cardiff, Wales
@tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??
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Rachel Kendall
(@RachelKendall16) reported
from
Risca, Wales
@tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?
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Saeed Ahmed
(@Saeed_Ahmed02) reported
from
Victoria, Wales
@tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed
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Thomas Richard
(@TRHComposer) reported
from
Cardiff, Wales
@tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?
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Soozles
(@soozles_) reported
from
Barry, Wales
Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡
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Hegsy & The Elements
(@HAndTheElements) reported
from
Cardiff, Wales
@tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice
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Nigel Smith
(@nigelbendybus) reported
from
Cardiff, Wales
Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile
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Soozles 🏴💙
(@soozles_) reported
from
Barry, Wales
@tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Aidan
(@AidanLewis23) reported
@tescomobile upgraded contract, 14 hours later tesco cancelled it and sold my phone to some one else. Admitted it was their error and that 3 separate people had made errors handling my upgrade…solution “nothing we can do about it just wait and see if it comes back in stock”
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Aidan
(@AidanLewis23) reported
@tescomobile I’ve just been on the phone an hour trying to sort this. This is yet again a new complaint based on your service
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Jenny Koenig
(@JennyAKoenig) reported
@tescomobile can you explain please why my phone won't connect to a network in Sydney Australia. It found a network in Singapore as soon as I arrived there but in Sydney I just get "emergency calls only" any ideas?
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Mick .xrp I’m pre-rich 😀
(@SDreams107) reported
@tescomobile If I got my dream phone , it’d be useless on your network as it never has service for more than a few days at a time. I never had issues with Vodafone like I do with @tescomobile .
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kencoco
(@kencoco14) reported
@tescomobile It’s near enough 2/3 times a week the service drops it’s awful
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Robin
(@reddeath614) reported
@tescomobile It's been like this ever since I moved here in 2019, across 3 different phones. It works completely fine elsewhere. My phone shows as having a signal but I can't send/receive calls/texts and don't get any internet. Even outside.
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Mick .xrp I’m pre-rich 😀
(@SDreams107) reported
@tescomobile Lol, which storm is it currently? We’ve had no service for almost a week.
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Gina Gallo
(@GalloUK13) reported
@tescomobile I am trying to connect with someone to get my upgrade. Please help me
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leah the loonie :)💚🧡 I miss my pops 💔 4.12.20
(@shanes_loonie) reported
@tescomobile £13 a month with 60gb of data thought I was onto something until I realised the coverage checker lied to me and I got a crap signal
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Andy Rivers
(@andy_rivs) reported
@tescomobile @BBCTheOneShow I got a 2nd sim in march, as it was on a different date to my monthly bill you've started charging me twice a month for both phones and your customer service reps seem unable to grasp that this is wrong. I would like it sorted please or you're about to lose a long term customer.