Tesco Mobile Outage Report in Cardiff, Wales
No problems detected
If you are having issues, please submit a report below.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
-
Phone (49%)
-
Internet (28%)
-
Total Blackout (19%)
-
E-mail (3%)
-
Wi-fi (1%)
-
TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
-
Thomas Richard
(@TRHComposer) reported
from
Cardiff, Wales
@tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?
-
Rachel Kendall
(@RachelKendall16) reported
from
Risca, Wales
@tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?
-
Soozles
(@soozles_) reported
from
Barry, Wales
Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡
-
Nigel Smith
(@nigelbendybus) reported
from
Cardiff, Wales
Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile
-
Soozles 🏴💙
(@soozles_) reported
from
Barry, Wales
@tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?
-
Saeed Ahmed
(@Saeed_Ahmed02) reported
from
Victoria, Wales
@tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed
-
Hegsy & The Elements
(@HAndTheElements) reported
from
Cardiff, Wales
@tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice
-
Dr Karen Howells
(@mind4sportpsych) reported
from
Cardiff, Wales
@tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
-
N E S S 🇯🇲🇬🇩
(@mrness23) reported
@tescomobile your Web chat doesn't work? How can people get in contact other than phone and email?
-
dawnfxx
(@dawnfxx) reported
@tescomobile Almost all mobile phones, require a network to operate via, but No other network dedicates a guide on 'PORTING' either! Nor do they contract you to 3 years ROLLING airtime! You refused to print my contract, failed to email it, rejected my request to cancel within 14 days! Mmmm
-
Cathy Williams
(@cathys19661) reported
@tescomobile The service in my area (South East London) is now beyond a joke. When are you and O2 going to sort this out? Another two week of no service is totally unacceptable especially as I have a medical condition and need to contact my GP/medical team. #Exasperated
-
JD
(@JessSalop) reported
@tescomobile Thanks for that. Shame. Everything else about your service looks great but unfortunately, paying for any use while in Europe is a red line. Pity.
-
Heth
(@IndyHeth) reported
.@tescomobile is there a problem with your webchat? The link I've been sent doesn't work and it isn't opening in your website either?
-
Michele Hodgson
(@grumpygal1) reported
@tescomobile @TrussellTrust Who to believe at Tesco Customer Services? Lost my husband's business phone number in device swap, assured on Sunday that new SIM would arrive by Tuesday, didn't. Was told processed Monday and would take 3 working days. Not arrived. Now told that it's 3-5 working days.
-
Catharine Hudson
(@CatharineHuds17) reported
@tescomobile I went to my local Tesco store to order an upgrade to a 5G sim, why could they not just swop my old one in store instead of ordering it online now I’ve still no network after 7 days
-
Ellie
(@Ellie04744445) reported
@tescomobile day 15, no PAC code and a month since I’ve had a fully working phone (I have little more than a glorified IPod) How will I be compensated for this? I’ve been a loyal customer for approx 10y and this is how I get treated?
-
Alan Flanagan
(@flanaga) reported
@tescomobile Did this and so far no good. You’ve told me what I already know. No closer to understanding what the issue is or when you intend to resolve it.
-
Catharine Hudson
(@CatharineHuds17) reported
@tescomobile how do I make a complaint about my mobile account