Tesco Mobile

Tesco Mobile Outage Report in Cardiff, Wales

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The latest reports from users having issues in Cardiff come from postal codes CF24 and CF11.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Cardiff, Wales 05/10/2025 18:10

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (21%)

    Internet (21%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cardiff, Wales

The most recent Tesco Mobile outage reports came from the following cities: Caerphilly, Cardiff and Hengoed.

Loading map, please wait...
City Problem Type Report Time
United KingdomCaerphilly Internet
United KingdomCardiff Internet
United KingdomHengoed Phone
United KingdomCardiff Phone
United KingdomCardiff Phone
United KingdomCardiff Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • soozles_ Soozles (@soozles_) reported from Barry, Wales

    Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

  • soozles_ Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported from Barry, Wales

    @tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • JamesCo44988278 James Cook (@JamesCo44988278) reported

    @tescomobile OK DAY 3 of no signal. Hourly app updates say engineers likely to be on the case. I can see the mast from here and other than a few sheep and a large stag no ones been near. So what compensation do I get for each day of no service ?

  • MrStevens17 Mr Stevens (@MrStevens17) reported

    @tescomobile hello. Can I have some help with retrieving a voicemail please?

  • brendanxavier Brendan Grehan (@brendanxavier) reported

    @tescomobile No I got a credit voucher yesterday via email as a former over charged Tesco mobile customer

  • louise_ydw_i Lou🦋💙 (@louise_ydw_i) reported

    @katieprosser536 @tescomobile I’ll have to ring them, because if they keep charging me over 100 for **** that don’t work I’m going else where, I know people with iPhone12 pro Max’s and have unlimited everything & mines only an 11 like🥲xx

  • NicholaPowell3 Nichola Powell (@NicholaPowell3) reported

    @tescomobile DMd you - topped up money gone from account but no credit has been added to my phone! Please help!

  • RonaldJ61016789 Quintessential Englishman (@RonaldJ61016789) reported

    @tescomobile That call alone was enough for me to ditch less-than-honest Tesco-mobile Laura. On NONE of Tesco-mobiles' web-articles does tesco give details of its data costs. Tesco is very secretive - hiding that essential info. Tesco is solely "profits-orientated" never giving vital info.

  • colwrbn Col.W. (@colwrbn) reported

    @tescomobile Who ******** has a 'dream phone' ? How sad do you have to be ?

  • brendanxavier Brendan Grehan (@brendanxavier) reported

    @tescomobile Your refund voucher doesn't work in Londis Griffins Sandyford.. Thanks

  • Jonesj1988 Jonesy (@Jonesj1988) reported from Liverpool, England

    @tescomobile I might have to leave you after a few years 😭 the house I live in and have lived in for a few years all of a sudden I don’t get signal in my own home frustrating when ppl phone me and they can’t hear a word I say

  • Charles_Ping Charles Ping (@Charles_Ping) reported

    @tescomobile Is your website down? Does your webchat actually work? Can't get any sense out of you lot. Help?