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Tesco Mobile outages and service status in Cardiff, Wales

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Full Outage Map
  • Tesco Mobile generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Live Outage Map Near Cardiff, Wales

The most recent Tesco Mobile outage reports came from the following cities: Hengoed, and Newport.

CityProblem TypeReport Time
Hengoed Phone 1 month ago
Newport Phone 2 months ago
Caerphilly Phone 2 months ago
Cardiff Phone 8 months ago
Pontyclun Phone 9 months ago
Cardiff Phone 9 months ago

Community Discussion

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Tesco Mobile Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • HAndTheElements
    Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • TRHComposer
    Thomas Richard (@TRHComposer) reported from Cardiff, Wales

    @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

  • RachelKendall16
    Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

  • soozles_
    Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported from Barry, Wales

    @tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?

  • mind4sportpsych
    Dr Karen Howells (@mind4sportpsych) reported from Cardiff, Wales

    @tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??

  • soozles_
    Soozles (@soozles_) reported from Barry, Wales

    Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

  • Saeed_Ahmed02
    Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales

    @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

  • nigelbendybus
    Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • BroTurton
    Adrian Turton (@BroTurton) reported

    I’ve had my mob number for over 13 years. @bt_uk confirmed with bills, PAC code. Yet when I tried to port it to @tescomobile, they repeatedly claimed my number was “inactive,” ignored my accessibility needs, and refused to escalate my complaint despite me asking multiple times.

  • MrChrisAdley
    Chris Adley (@MrChrisAdley) reported

    @adzk80 @tescomobile agree totally infuriating situation from tesco mobile, its been a lot of hassle and I will probably move away when my own contract is up in a few months if this is now their customer care

  • sksksb__
    -_- (@sksksb__) reported

    @tescomobile joke of a company 4 weeks ago I took a contact out 3 days ago the sim stated working After constant calls I was only informed last week you have issues with new sims I have had to keep another sim open for an extra month because of this Continued

  • Smooth2111
    Smooth211 (@Smooth2111) reported

    @tescomobile can u help me I can't get through to pay as you go

  • HappyMoog
    Happy Moog 💙🍎 (@HappyMoog) reported

    Getting so frustrated with “customer service’ departments in large firms these days. They all know we have less choice about where we take our business so double down on concerns and complaints Had issues with @TheAA_UK @tescomobile and don’t even get me started on @sky

  • davidpacitti
    David Pacitti (@davidpacitti) reported

    @tescomobile hi Tesco, just visited 3 different parts of the UK, can’t get any signal in any of them, showing 4 bars but nothing working or sending, need to talk about termination of contract, I’m on my local health board emergency call out list and can’t rely on you

  • Jayballzz23
    Jamie Imber (@Jayballzz23) reported

    @tescomobile why is your reception terrible everywhere I go? It’s becoming a joke now

  • steven_rothwell
    steven rothwell (@steven_rothwell) reported

    Can you tell me @tescomobile @O2 why I pay 150 a month for 3 mobiles with no signal. I’m seriously considering moving providers. It’s a joke #ImACeleb

  • geordiechris48
    Chris (@geordiechris48) reported

    @tescomobile When are you going to give your customers Visual Voicemail (if ever)? You use O2’s network and they provide this service, so why don’t you?

  • HappyMoog
    Happy Moog 💙🍎 (@HappyMoog) reported

    @MartinSLewis An idea fora new show. Best and worst customer services; Best M&S and Fenwicks. Worst @DPD- it’s impossible to speak to a person so no resolution and @tescomobile misinformed and ignored even by the CEO team. Complaints made take 28 days not even a ref given