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Tesco Mobile outages and service status in Cardiff, Wales

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Full Outage Map
  • Tesco Mobile generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Cardiff, Wales

The most recent Tesco Mobile outage reports came from the following cities: Hengoed, and Newport.

CityProblem TypeReport Time
Hengoed Phone 1 month ago
Newport Phone 2 months ago
Caerphilly Phone 2 months ago
Cardiff Phone 8 months ago
Pontyclun Phone 9 months ago
Cardiff Phone 9 months ago

Community Discussion

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Tesco Mobile Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • TRHComposer
    Thomas Richard (@TRHComposer) reported from Cardiff, Wales

    @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

  • RachelKendall16
    Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

  • nigelbendybus
    Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • soozles_
    Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported from Barry, Wales

    @tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?

  • Saeed_Ahmed02
    Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales

    @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

  • HAndTheElements
    Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • mind4sportpsych
    Dr Karen Howells (@mind4sportpsych) reported from Cardiff, Wales

    @tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??

  • soozles_
    Soozles (@soozles_) reported from Barry, Wales

    Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • SHN51989
    Sam Horne (@SHN51989) reported

    @tescomobile Well the above statement was incorrect.. 11 days later still no phone call back.. disgusting service. AVOID TESCO MOBILE at all costs!!!

  • dhannington
    dean hannington (@dhannington) reported

    @jingsy @tescomobile I’m also having the same problem been fobbed off twice over the phone and instore saying nothing they can do. Only been waiting since last Tuesday

  • steven_rothwell
    steven rothwell (@steven_rothwell) reported

    Can you tell me @tescomobile @O2 why I pay 150 a month for 3 mobiles with no signal. I’m seriously considering moving providers. It’s a joke #ImACeleb

  • BucktonMel91596
    Melvyn Buckton (@BucktonMel91596) reported

    @teresaptaszek @tescomobile Yet another of a constant attack on tesco mobile by somebody. For what it's worth, I have had many many years of excellent service from them.

  • topboylfc
    GT (@topboylfc) reported

    @EE I haven’t n i keep sending pac to 65075 i have been on a sim only deal but thing’s have happened out of my control. I just wish EE would send me the pac code cos my contract is up on 8/10/26 i already paid this months bill I didn’t have any issue leaving @tescomobile 2 yrs ago!

  • Lee_Stono_21
    Lee Stone (@Lee_Stono_21) reported

    @EE , @tescomobile @O2 could you provide me with a better service?

  • davidpacitti
    David Pacitti (@davidpacitti) reported

    @tescomobile hi Tesco, just visited 3 different parts of the UK, can’t get any signal in any of them, showing 4 bars but nothing working or sending, need to talk about termination of contract, I’m on my local health board emergency call out list and can’t rely on you

  • gillianwyatt601
    gillian mary (@gillianwyatt601) reported

    @tescomobile @neily_boy72 your app used to be so easy to use... once again I am having problems topping up Pay As You Go?!! 🤔🤨🙄... for heavens sake WHY?!!

  • ThomsAdrian
    Adrian (not on Netflix) Thoms (@ThomsAdrian) reported

    @tescomobile This is outdoors and I’m banging on because at a service area where at times there will be maybe hundreds of users of O2 network trying to use EV apps or plan their routes on Google Maps or Waze this is shoddy. I don’t expect 100% coverage on the road network but I do expect it at a service area. There can’t possibly be planning issues putting up a mast.

  • Ensor42
    David 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Ensor42) reported

    @tescomobile Hi, please could you help? I have (had) a 4G pay as you go account with £9.99 credit remaining when a week or so back it was suddenly disconnected. I am disabled and unable to visit in-store to get help, and although I use the phone infrequently, I need it for safety