Tesco Mobile outages and service status in Cardiff, Wales

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

• 
  Thomas Richard (@TRHComposer) reported 18 minutes ago from Cardiff, Wales

  @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

• 
  Rachel Kendall (@RachelKendall16) reported 20 minutes ago from Risca, Wales

  @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

• 
  Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported 26 minutes ago from Barry, Wales

  @tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?

• 
  Hegsy & The Elements (@HAndTheElements) reported 29 minutes ago from Cardiff, Wales

  @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

• 
  Saeed Ahmed (@Saeed_Ahmed02) reported 40 minutes ago from Victoria, Wales

  @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

• 
  Nigel Smith (@nigelbendybus) reported 41 minutes ago from Cardiff, Wales

  Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

• 
  Soozles (@soozles_) reported 49 minutes ago from Barry, Wales

  Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

• 
  Dr Karen Howells (@mind4sportpsych) reported 55 minutes ago from Cardiff, Wales

  @tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gracie🐦 (@mydogisafreak) reported 5 minutes ago

  @AidanDude @tescomobile Hi Aidan, I'm ready to scream now. My sim card isn't working in either phone now. I'm in chat with Somebody at Tesco. I hope I can get some help

• 
  Grumpy Buddhist (@DionHunt67) reported 6 minutes ago

  @tescomobile can’t access account online due to “technical problems”. When will this be resolved?

• 
  L (@_upsides) reported 6 minutes ago

  There’s never been a worse network than @tescomobile, why can I never get a signal in my hometown but other people can?

• 
  Martitta (@MShazzzi) reported 8 minutes ago

  @tescomobile I didn’t have signal for whole month like the rest of my area due to o2 updates, been promised credits for no services and each time I contact the chat incompetent people ask me where do I experience issue. Sort this out please. Paid £113 for no service, unacceptable

• 
  Ann (@English_girl98) reported 11 minutes ago

  @tescomobile also will I be compensated for not having phone signal as I'm paying for a service that you can't provide

• 
  Alison Turner (@charliebarley) reported 11 minutes ago

  @tescomobile Ordered new sim as mine was faulty. Supposed to be delivered today (by a non-guaranteed Royal Mail delivery service) It hasn’t turned up but you have deactivated my old sim so I can’t use my phone at all. There’s no post til Monday now. Surely this can’t be right?

• 
  Aiden Patrick Harley Moran (@aharleymoran) reported 17 minutes ago

  @tescomobile 5g coverage so bad at West midlands showground in Shrewsbury i got no signal at all sort it out

• 
  smello (@smello_vision) reported 18 minutes ago

  @tescomobile Hi I'm really hoping you can help me, I heard a radio ad the other week (around the 3rd of August) that was about the usage and meaning of the slang term "NPC," i was wondering if this ad, and the series of them, were available anywhere to listen to? thanks!

• 
  Dave Kendall (@DaveKendallPho1) reported 19 minutes ago

  @tescomobile Checked my home location. Good indoors and outdoors. If 2 bars of signal are good, that’s not saying much.

• 
  Johnny Dowling (@JohnnyDowling10) reported 22 minutes ago

  Any chance that you could get some to staff for your help lines or chat? @tescomobile