Tesco Mobile outages and service status in Cardiff, Wales
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Tesco Mobile generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cardiff, Wales
The most recent Tesco Mobile outage reports came from the following cities: Hengoed, and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed
|
Phone | 1 month ago |
|
Newport
|
Phone | 2 months ago |
|
Caerphilly
|
Phone | 3 months ago |
|
Cardiff
|
Phone | 8 months ago |
|
Pontyclun
|
Phone | 9 months ago |
|
Cardiff
|
Phone | 9 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
-
Nigel Smith (@nigelbendybus) reported from Cardiff, WalesThank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile
-
Dr Karen Howells (@mind4sportpsych) reported from Cardiff, Wales@tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??
-
Thomas Richard (@TRHComposer) reported from Cardiff, Wales@tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?
-
Rachel Kendall (@RachelKendall16) reported from Risca, Wales@tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?
-
Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales@tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed
-
Soozles 🏴💙 (@soozles_) reported from Barry, Wales@tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?
-
Soozles (@soozles_) reported from Barry, WalesSeriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡
-
Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales@tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
-
Chris Adley (@MrChrisAdley) reported@adzk80 @tescomobile I gave up she's been told all week the SIM will be activated in 24 hours, yesterday live chat tried saying the mast in the area was down (rubbish as my phone was fine)and then reverted to will be active in 24 hours, this was too much for an 80 year old so boxed it up .....
-
Neil Hastie (@neily_boy72) reported@O2 @tescomobile 1 Bar and been like this for last 5 years, when will you upgrade the signal in EH21 8RD 😩😩😩
-
1234 (@MissKillikelly) reported@tescomobile I did a network reset and still no joy. A member of your team told me to raise a formal complaint and this will be responded to within 24-48 hours. AGAIN, this has still not been fulfilled. I am paying for a service I am not receiving. I want this resolving ASAP!
-
Saz The Crumb (@PikaSaz) reported@tescomobile tried to help a family friend who's in their 70s top up today, was told card payment wasnt working so brought the voucher. Your service kept directing us to download an app. He doesn't have a smart phone, so tell me how are OAPS meant to top up?
-
Melvyn Buckton (@BucktonMel91596) reported@colinsmith50 @tescomobile I do not understand why Tesco mobile is being criticized or complained about every single day but none of the other companies. My experience of them is that they are one of the best companies in the UK for service and everything
-
Chris B (@cbowtrafsol) reported@tescomobile The private message link doesn't work?🙄
-
Adrian Turton (@BroTurton) reported@bt_uk I have talked to your team, everything is good from your side, so thank you for reaching out. The problem is that of @tescomobile has my number, but put it as Pay as you Go.
-
steven rothwell (@steven_rothwell) reportedCan you tell me @tescomobile @O2 why I pay 150 a month for 3 mobiles with no signal. I’m seriously considering moving providers. It’s a joke #ImACeleb
-
RustyRover852 (@RustyRover852) reported@tescomobile - Is there a reduction in service to the general East Kent area please? Increasingly, I find zero reception in locations where I used to have strong 5G performance. My phone is up to date and has been re-started.
-
dean hannington (@dhannington) reported@tescomobile I’ve been waiting since last Wednesday for Tesco to activate my sim I’ve been fobbed off twice in store and three times I’ve called customer service and received no answers. I hope I’m going to be refunded and compensated as this is a terrible service you’re providin