Tesco Mobile Outage Report in Cardiff, Wales
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (57%)
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Internet (21%)
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Total Blackout (14%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Cardiff, Wales
The most recent Tesco Mobile outage reports came from the following cities: Cardiff and Pontyclun.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Phone | |
| Pontyclun |
Phone | |
| Cardiff |
Phone | |
| Cardiff |
TV | |
| Cardiff |
Total Blackout | |
| Weston-super-Mare |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Saeed Ahmed
(@Saeed_Ahmed02) reported
from
Victoria, Wales
@tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed
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Soozles
(@soozles_) reported
from
Barry, Wales
Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡
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Soozles 🏴💙
(@soozles_) reported
from
Barry, Wales
@tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?
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Nigel Smith
(@nigelbendybus) reported
from
Cardiff, Wales
Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile
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Rachel Kendall
(@RachelKendall16) reported
from
Risca, Wales
@tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?
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Thomas Richard
(@TRHComposer) reported
from
Cardiff, Wales
@tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?
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Hegsy & The Elements
(@HAndTheElements) reported
from
Cardiff, Wales
@tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Katie
(@VinnieLouu) reported
@tescomobile @gerryculbert1 Don’t even believe their lies!!! 3 weeks later, and I’m still without signal and I’ve heard all the excuses under the sun. And conveniently I’ve dealt with “Liz” EVERY SINGLE EXCUSE.
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Kevin Gibbins
(@KevinGibbins1) reported
@Craigo71 @tescomobile @O2 New phone, 100Gb of data for £20 a month, 24 month contract, with 3. A couple of minor technical issues (mainly because I'm technically inept) which were sorted really quickly. Decent signal coverage. I was with Tesco but they couldn't match that.
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Jamie bonner
(@Jaibxxx) reported
@tescomobile manager was supposed to call me back at 630 after her 2 hour lunch to discuss a member of staff mimicking me while she thought I was on hold … still not been called what shocking customer service
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Louise Hill
(@Flossrules) reported
@tescomobile help! I get no internet when off Wi-Fi (I have 100GB no not a data issue) if I turn off/on it comes back but then drops again! I can’t keep repeating. Driving me mad 😡
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Chris Curson
(@Chriscurson) reported
@tescomobile Hi Sean. everywhere and since I moved my phone to Tesco. I have had a new phone and new sim and the problem is still there.
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gez howarth
(@gez_666) reported
@tescomobile Been in again today, same result technical problems
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The L.
(@RossandLucinda) reported
@tescomobile Could someone help direct me to a person who can over ride the system so I can buy the phone today and put this stress behind me as its been going on for 10 days and im going round in circles in store and on phone because no one is qualified to know what to do. My bank are fine.
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Peter Ibitoye
(@PeterIbitoye2) reported
@tescomobile why is my roaming not working in Portugal
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Jamie bonner
(@Jaibxxx) reported
@tescomobile wow never experience such bad CS. I rung to query my bill, 1st caller line cut out she didn’t call back, I called back she hasn’t even left notes. 2nd lady thought she put me on hold while I listened to her whole convo of her mimicking me to her colleagues!!
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JR Analytics
(@JRAnalytics__) reported
@tescomobile absolutely astounded at the horrific service we’ve received. Returned our contract within 14 days as you don’t offer WiFi Calling. Returned the device in the same condition we purchased it in and today you’ve taken £600 out of my account and I cannot pay my rent