Tesco Mobile Outage Report in Cardiff, Wales
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The latest reports from users having issues in Cardiff come from postal codes CF11.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (58%)
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Internet (21%)
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Total Blackout (15%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Cardiff, Wales
The most recent Tesco Mobile outage reports came from the following cities: Cardiff and Pontyclun.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Phone | |
| Pontyclun |
Phone | |
| Cardiff |
Phone | |
| Cardiff |
TV | |
| Cardiff |
Total Blackout | |
| Weston-super-Mare |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Rachel Kendall
(@RachelKendall16) reported
from
Risca, Wales
@tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?
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Soozles
(@soozles_) reported
from
Barry, Wales
Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡
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Soozles 🏴💙
(@soozles_) reported
from
Barry, Wales
@tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?
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Thomas Richard
(@TRHComposer) reported
from
Cardiff, Wales
@tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?
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Hegsy & The Elements
(@HAndTheElements) reported
from
Cardiff, Wales
@tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice
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Saeed Ahmed
(@Saeed_Ahmed02) reported
from
Victoria, Wales
@tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed
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Nigel Smith
(@nigelbendybus) reported
from
Cardiff, Wales
Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile
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Dr Karen Howells
(@mind4sportpsych) reported
from
Cardiff, Wales
@tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Jimbooooo
(@seymourjames3) reported
@Pig_Maiden @tescomobile Have to unblock. You know me kerry no one at any point every told me that and result is I have been paying for data for 18 months now our 2 could not use. Gut in tesco irvine sorted the issue in 15 mins guys on phone had no clue I am looking around for new provider all 4 phones
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Jimbooooo
(@seymourjames3) reported
@Pig_Maiden @tescomobile You know me I'm not a stupid person. And dont take things lying down. Tesco have taken money from me and have lied by omittance. Rip off Britain have my email that all I have to say at this stage
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Sarah Dean
(@DeSarahdean1992) reported
@tescomobile Hi Sean sorry for the late reply I was seeing Elton John live last night in Liverpool. I think their was no power going to phone to charge the phone. I think the usb phone charger in the car is not working properly. I have tired other phone chargers at home it was working fine
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Bryan 🏴
(@bryanmcc74) reported
@tescomobile @O2 No it was good but since out of lockdown it gotten really bad
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PSUK AndyK | A.King
(@PSUKAndyK) reported
Had two phones in two months from @tescomobile and neither of which work. I use my phone for work at times, but tescos only options theyve given me is to either 1) pay off my contract or 2) send it in for repair My first s21 @SamsungMobile screen broke, now this one has issues
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Joanne
(@Joanne76006149) reported
@tescomobile are there any problems with the network today? I am unable to make/recieve calls texts and no mobile data
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Dave Anwyl
(@anwyldave) reported
@tescomobile your repair centre left me a message and sent me an email asking me to contact them but the number doesn't work. Is there any other way of contacting them?
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Joanne Scotland
(@joannescotland) reported
Why are mobile phone companies allowed to put time limits on PAYG top-ups. I topped up my son’s phone on @tescomobile on Thursday with £5 for emergency calls as he had a school trip. But it’s only valid until 16/7/22. I’ve bought that credit, so why can’t he keep it? 1/..
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Kerry Canning
(@Pig_Maiden) reported
@seymourjames3 @tescomobile Thanks, Jim. Utterly useless shower of charlatans. Happy to take the money but no regard for customers. I've documented everything. If not resolved soon I'll be bypassing Tesco altogether and taking my issue to the relevant ombudsman. So many folk having similar issues. So poor.
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ⓒⓛⓐⓘⓡⓔⓟ
(@PalmerC73) reported
So disappointed with @tescomobile I’m 9 months away from ending my contract and having issues with signal at my dads and sue to my brother needing a kidney transplant I need coverage all the time. Despite my efforts I’m getting nowhere. I can’t afford the exit fee but need signal