Tesco Mobile

Tesco Mobile Outage Report in Cardiff, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Cardiff, Wales 02/02/2026 00:30

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • soozles_ Soozles (@soozles_) reported from Barry, Wales

    Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • mumsy_mary Mary Rees (@mumsy_mary) reported

    @tescomobile I have been told to go back to store to do that. Often there are no staff there on the phone stand and to take out the phones, due to WiFi and connection issues at the store, it took hours. Why can’t I just cancel now?!? I feel conned.

  • Oxtedbird Amanda Bird 💙 (@Oxtedbird) reported

    @tescomobile hi, I would like to change the tariff I’m currently on. Do I need to call your customer services?

  • lordsteve55 stephen molloy (@lordsteve55) reported

    @tescomobile I'm currently in Belgium and my phone says emergency calls only

  • watton2_karen Karen Watton (@watton2_karen) reported

    Thanks to @tescomobile for totally feckin me over. I've been a loyal customer for years and because I decide to leave, you mark my credit record as contract cancelled due to non payment!!!! Thanks a bunch

  • Nancyro71077485 Nancy🌸 (@Nancyro71077485) reported

    @tescomobile can you please sort out my problem, no service for 2 days then little service!

  • RichardHofman33 Richard Hofman (@RichardHofman33) reported

    @tescomobile Hi Liz,I tried to contact the link you had sent me but I can't find any care agent there.Yes there has to be plenty of chats I had done with your online chat staff and I was always firmly assured that the SIM card will be activated.I did a complaint but no response from Tesco Mob

  • Nightbreed123 David Latham (@Nightbreed123) reported

    @tescomobile just give me my money back and I'll never darken your door again! And hopefully the lovely Twitter users will give you the biggest wide berth ever! #ripoffmerchants

  • robertpayne556 𝐑𝐎𝐁𝐄𝐑𝐓𝐏𝐀𝐘𝐍𝐄⁵⁵⁶ (@robertpayne556) reported

    @landunnn @tescomobile @BeckAdlington I, too, would like a DM as my valid card can't be used to pay my bill. (It's a payment site issue, has been for weeks.)

  • noshoesorsocks Amanda🌙🖤 (@noshoesorsocks) reported

    @tescomobile hey! Please help. I don't think my phone works correctly. I get literally no internet signal most places I go and when I get a phone call, the other person, no matter where or who it is can't hear me, the signal is terrible.

  • milkymoles Rosemary (@milkymoles) reported

    @tescomobile I want to cancel a tarrif on a phone that’s way overpriced