Tesco Mobile outages and service status in Cardiff, Wales
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
Full Outage Map
- Tesco Mobile generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 30: Problems at Tesco Mobile
Tesco Mobile is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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Tesco Mobile Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Thomas Richard (@TRHComposer) reported from Cardiff, Wales@tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?
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Nigel Smith (@nigelbendybus) reported from Cardiff, WalesThank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile
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Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales@tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed
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Rachel Kendall (@RachelKendall16) reported from Risca, Wales@tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?
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Soozles 🏴💙 (@soozles_) reported from Barry, Wales@tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?
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Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales@tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice
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Dr Karen Howells (@mind4sportpsych) reported from Cardiff, Wales@tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??
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Soozles (@soozles_) reported from Barry, WalesSeriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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UK_Grumble (@UK_Grumble) reported@tescomobile despite my upgrade not being delivered, umpteen phone calls, three webchats and countless requests you’ve still charged me double my rate for a ‘new’ phone I never received. If this ever gets sorted (doubtful) wave goodbye to a long standing customer 👋
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Saramarakookanara 💚 (@saragoodson59) reported@tescomobile please can you help with a billing issue?
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Claire Rowe (@MrsClaireRowe) reported@tescomobile why can’t I reset the password on y account? I have tried for weeks and it still says tech issues.
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alan lewis wildlife stuff (@LewisStuff) reported@silveryk @tescomobile 100% - total garbage coverage - planning restrictions on mast heights is the main issue - not an issue anywhere else. Better reception across Kenya a few weeks ago than rural Hampshire.
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Keith hider (@nookiehider) reported@tescomobile No my wife is on same network shes is ok
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Amanda Martin (@AmandaKMartin) reported@tescomobile Hello, I am trying to DM you and that doesn't appear to work either. Honestly, I'm getting to the point where Tesco Mobile doesn't deserve my business. Absolute joke. Even your complaints email doesn't work.
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Rob (@Timelord81r) reported@tescomobile can we use your phone abroad in Europe without any issues?
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Paul Marks (@paulsmarks) reported@tescomobile is there an issue with the app ? I am only getting a white screen and have tried offloaded and reloading the app but issue remains
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Sredna Rapmil (@SrednaRapmil) reported@tescomobile @tescomobile Sorry Harry, you have no idea how frustrating this is. If you experienced life as a TescoMobile customer you might do! Why else would you leave a longstanding customer without a phone for 31 days after your team mistakenly removed my number!
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Colette Houlihan (@Colly_wobbles) reported@tescomobile I have done it a few times before. Got no help. Wanted me to fill in some forms. Same idiotic response with cust svs on phone.. No help at all. My credit is evaporating with no explanation. Looking for another provider now.