Tesco Mobile outages and service status in Cardiff, Wales
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- Tesco Mobile generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Tesco Mobile Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Rachel Kendall (@RachelKendall16) reported from Risca, Wales@tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?
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Nigel Smith (@nigelbendybus) reported from Cardiff, WalesThank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile
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Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales@tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice
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Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales@tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed
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Thomas Richard (@TRHComposer) reported from Cardiff, Wales@tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?
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Soozles (@soozles_) reported from Barry, WalesSeriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡
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Soozles 🏴💙 (@soozles_) reported from Barry, Wales@tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?
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Dr Karen Howells (@mind4sportpsych) reported from Cardiff, Wales@tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Adult Human Female : 46XX : Woman : Truthsayer (@LestaMarina0906) reported@tescomobile - did you check that everywhere had good 4G capability before you turned off your 3G..?.. Since your 3G got turned off my new 4G phone regularly drops the signal and cuts off important calls or blocks text messages.
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Khaled (@KingKhaled7) reported@tescomobile started a new way of creating extra revenue-by disconnecting pay as you go phone-coz they don’t generate enough revenue-so imagine how much credit they stole by disconnecting your phone&mine?when I complained- I was told tough **** we ain’t reconnecting SHAME ON YOU
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Theresa Bevan (@1pennysweet) reported@tescomobile I’ve been unable to connect to the mobile network all day - my children are on the same network with older phones and yet have no issues
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Julie Gorski (@gorski_jul22122) reported@tescomobile Are you kidding, I’m paying for a phone I never ever received and you confirm DPD returned it to you. Phone ordered 04/01/2026. I’ve done 12 messages/emails/calls and an in store visit. Each time being told it will be sorted out. Still have n my account. Pathetic service.
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Eyeofthebeerholder (@Eyeofthebeerho1) reported@tescomobile is there a problem with the webchat function??? Won't open a chat.
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Carl Malkin 💙 (@CarlMalkin6) reported@tescomobile I don't have issues with your app, you do. It worked until the software update on the payment side of the app. I suggest you ask them to roll back the update to make the app work again. IT people cause these problems do they continue to get paid.
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Katrina (@KatLawrence) reported@tescomobile That doesn't work when I have no service and can't make/receive calls or send/receive sms. Can no-one provide an update with estimated time frame?
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picklemonsterg (@picklemonsterG) reported@tescomobile been in your store 3 times to sort and contacted call centre and chat for the past 4 days, still nothing just told it’s being looked into. This is a truly awful service and nobody seems to know what’s going on. It’s never been this difficult with other providers!
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Chris Rooum (@Rooumy) reported@tescomobile what is happening with your network? Awful coverage, poor signal, cannot have a conversation with anyone or get online. It’s like trying to use dial up on an iPhone. 💩
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Paul Sivyer (@PSivyer67284) reported@tescomobile is there a problem at Tesco mobile as I got 4 bars and showing 5G but I got no internet