Tesco Mobile Outage Report in Cardiff, Wales
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (56%)
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Internet (27%)
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Total Blackout (11%)
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E-mail (3%)
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Wi-fi (1%)
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TV (1%)
Live Outage Map Near Cardiff, Wales
The most recent Tesco Mobile outage reports came from the following cities: Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Phone | |
| Cardiff |
Phone | |
| Pontyclun |
Phone | |
| Cardiff |
Phone | |
| Cardiff |
TV | |
| Cardiff |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Nigel Smith
(@nigelbendybus) reported
from
Cardiff, Wales
Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile
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Soozles
(@soozles_) reported
from
Barry, Wales
Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡
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Hegsy & The Elements
(@HAndTheElements) reported
from
Cardiff, Wales
@tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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stella
(@x_x_stella_x_x) reported
@tescomobile I did question it but was told it would still be applied. All very well to offer to cancel it but Black Friday deals have finished now and it was my daughters birthday present. Shall I just take it back off her? 💩 service all round. I’ve been a loyal mobile customer for years
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stella
(@x_x_stella_x_x) reported
@tescomobile Oh really??? I bought a “Clubcard” deal iPhone 12 on Black Friday but the sales man made a mistake and didn’t apply my Clubcard so I never got the deal. Fast forward and I’m billed for the full price and after a lot of “I’m sorry’s”, there’s nothing we can do now but cancel
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stella
(@x_x_stella_x_x) reported
@tescomobile I spent one and a half hours this morning in tesco phone shop then another hour with customer services. Everyone was sorry but useless to help me
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Katy F
(@KateBlahRah) reported
@tescomobile Hi Sean. I’ve had a quick look, I don’t know that this authority can help me. Basically I have been billed since February £4.50 twice monthly by a premium number that I have had no contact with. I have never texted them and they don’t text me. It’s a scam
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cassie
(@cassietaylorllb) reported
@tescomobile after delivering our new phone to the wrong address, pretending to investigate, police proving it was returned to you, you still refuse to replace the phone and bill us for one we never received, Great customer service!!
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ReturnOfTheBern
(@BernReturn) reported
@tescomobile hello I just did an online top up of my Tesco mobile phone, paid £10 and I have the receipt, but every time I've tried to call my voicemail to check it, it says I need to top up my phone...which I just did. Help ASAP!
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ffafbc
(@ObsessedCity) reported
@tescomobile is your mobile app down? I’m trying to add data but it’s saying there’s a glitch and to call customer care on 4455
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mar dea
(@MartindeakinMd) reported
@tescomobile Yeah the problem is the master number needs to be my number but alas I'm not with Tesco. Don't worry Rob managed to log in and get PAC codes sent to relevant phones. They in turn will text them to me!
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Katy F
(@KateBlahRah) reported
@tescomobile Also, I have never received any texts from this number. How will sending STOP help? I don’t receive texts. I don’t understand how I can be billed for this, when I don’t receive or send texts to this number. How is it possible.
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Lainie Rogers
(@Lainie1970) reported
@tescomobile Hi I'm a Tesco Mobile customer. I have received a text saying as a loyal customer I have received a £5 e voucher. Can you tell me if this is legit. I called customer service but the guy wasn't very professional and was vague. Worried its a scam