Tesco Mobile Outage Report in Cardiff, Wales
No problems detected
If you are having issues, please submit a report below.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
-
Phone (56%)
-
Internet (27%)
-
Total Blackout (10%)
-
E-mail (3%)
-
Wi-fi (2%)
-
TV (1%)
Live Outage Map Near Cardiff, Wales
The most recent Tesco Mobile outage reports came from the following cities: Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Phone | |
| Cardiff |
Phone | |
| Pontyclun |
Phone | |
| Cardiff |
Phone | |
| Cardiff |
TV | |
| Cardiff |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
-
Soozles 🏴💙
(@soozles_) reported
from
Barry, Wales
@tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?
-
Nigel Smith
(@nigelbendybus) reported
from
Cardiff, Wales
Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile
-
Hegsy & The Elements
(@HAndTheElements) reported
from
Cardiff, Wales
@tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice
-
Soozles
(@soozles_) reported
from
Barry, Wales
Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
-
claudia MBE
(@ccfha) reported
@tescomobile I’m trying to upgrade my phone and it’s saying the phone I want is out of stock, so I click the thing to get notified when it’s back in. Then it emails me at midnight saying it’s in stock, so I go on the website to order it and it’s saying out of stock?? Help pls
-
Edobor Osagie
(@Ed_Osagie) reported
@tescomobile Hi, I am a tesco Ireland mobile phone customer. I wish to move to tesco UK cos I've just moved into the UK. What should I do? I need to make this change ASAP please
-
Sara Miller
(@sazz8) reported
@tescomobile I currently have £30 in the broken phone.
-
Parole D'Expat Écosse
(@ExpatEcosse) reported
@tescomobile They told me to contact you. You guys needs to speak with each other. I have paid for an order up front then was told it could not be fulfilled and now I have to chase for a refund! It is unacceptable! What kind of service is this?
-
Sue Reeve ♥️🧡💛💚💙💜🇪🇺🏳️🌈🕊️🕷️
(@mrsverypicky) reported
When your phone decides to give up the ghost, 4 mths ahead of being able to upgrade. (Occasional intermittent issues, nothing major.) Unplanned trip to @tescomobile to fork out for early upgrade. Except major issues due to not remembering all passwords. OH now trying to sort out.
-
Maula Jatt
(@MaulaJatt18) reported
@tescomobile after speaking to Callum today who refused me his manager, Paige, I realised I have been mis-sold into a contract which I did not ask for. I have been charged premium texts when I had a safety buffer and TM will not refuse. More shocking is the poor customer service
-
Cookie
(@Cookie32243716) reported
@tescomobile seriously need to enable their network to make use of wifi calling. Tesco being left behind by all other networks
-
Essex do-gooder Oldbird 🇪🇺 💙💙💙
(@essexoldbird) reported
@tescomobile @O2 I haven't been able to make calls or pick up voice mails for weeks in my local area. Paying for a service that I'm not receiving. Complaints link on website is a 404. #notgoodenough
-
Maula Jatt
(@MaulaJatt18) reported
@RobBell24009932 @tescomobile Their customer service has gone to the shitters. U probably best switching providers as their customer service sucks. I was refused a manager today despite asking 3 times and oh yes I was mis sold a contract to but advisor couldn't do anything neither let me spk 2 a manager
-
TheDarkenedDoorstep💙
(@ont_stoop) reported
@tescomobile I needed to reset my apps to their factory settings to resolve problems with my settings. An unfortunate side effect of doing this was wiping out my PAYG balance which is more than annoying so can you possibly restore my balance.