Tesco Mobile Outage Report in Cardiff, Wales
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (45%)
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Total Blackout (26%)
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Internet (24%)
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E-mail (4%)
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Wi-fi (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Dr Karen Howells
(@mind4sportpsych) reported
from
Cardiff, Wales
@tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??
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Rachel Kendall
(@RachelKendall16) reported
from
Risca, Wales
@tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?
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Soozles
(@soozles_) reported
from
Barry, Wales
Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡
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Hegsy & The Elements
(@HAndTheElements) reported
from
Cardiff, Wales
@tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice
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Thomas Richard
(@TRHComposer) reported
from
Cardiff, Wales
@tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?
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Saeed Ahmed
(@Saeed_Ahmed02) reported
from
Victoria, Wales
@tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed
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Soozles 🏴💙
(@soozles_) reported
from
Barry, Wales
@tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?
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Nigel Smith
(@nigelbendybus) reported
from
Cardiff, Wales
Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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lauren ⚘
(@minyardjosten) reported
@BrombleySarah1 @tescomobile i switched monday and having the same issue!!! spoke to 3 online chat people who have all said wait 24hrs and turn it on and off again 🙄
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St Tracy
(@StTracy1st) reported
@tescomobile You told me you as Tesco mobile haven’t got the facilities to contact a local area newspaper about any problems and I’ve just spoken to people in that community who have had no communications for two days about this and they said it would of been ideal to hear from other sources
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St Tracy
(@StTracy1st) reported
@tescomobile outage got to be 28 hours Birkenhead , parts Liverpool what’s going on I PM’d yous TODAY some 20 hrs later and your staff got to know about it from me!!!! They sorry to hear of the outage ?It’s massive area fgs I travelled miles to help my mother not knowing problem
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Toby Cotton
(@TobiasCotton) reported
Judging by the language being used in relation to @tescomobile's customer service by @Hannc10 at our house, this is a company best avoided!
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Nik Reid
(@NikBoReid) reported
@tescomobile unable to sent, receive messages or make calls. Has been like this all day. When is the service going to be back up and running.?
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Jenny Moreton
(@jennymoreton) reported
@tescomobile can you tell me when the problem will be fixed in the RG12 Berkshire area. I cannot make or receive phone calls at all which is not ideal with children who might need to contact me urgently and their schools etc.
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Lee Harrison
(@dadpool40) reported
Never sign up with @tescomobile they keep stringing you along with the same bullshit. They can’t even give an upgrade date FFS
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Meru Jadeja
(@MeruJadeja3) reported
Terrible customer service from @tescomobile. I lost my phone and sim card on 17th of November and asked for proof of barring and sim replacement which was supposed to arrive with in 3-5 working days. It is now 8th of December I still haven’t got my sim replacement.
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Tristi Bee
(@Indiefangurl) reported
@TobiasCotton @tescomobile That’s interesting Toby cos we’ve had no problems. Better service and cheaper than Vodafone who I was with for 26 years! 😳
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Michelle
(@MichellAllgood) reported
@tescomobile Unfortunately this is what I was told last week when I phoned. This issue has been ongoing for 13 days now.