Tesco Mobile Outage Report in Cardiff, Wales
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (50%)
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Internet (29%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (1%)
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TV (1%)
Live Outage Map Near Cardiff, Wales
The most recent Tesco Mobile outage reports came from the following cities: Newport and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Phone | |
| Caerphilly |
Phone | |
| Cardiff |
Phone | |
| Pontyclun |
Phone | |
| Cardiff |
Phone | |
| Cardiff |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Nigel Smith
(@nigelbendybus) reported
from
Cardiff, Wales
Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile
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Hegsy & The Elements
(@HAndTheElements) reported
from
Cardiff, Wales
@tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice
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Soozles
(@soozles_) reported
from
Barry, Wales
Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Their mum💙
(@harryt68) reported
@tescomobile Received a new SIM. No data available. Just spoken to lovely CS agent who says there’s an ‘unknown issue’ with data for customers who have made recent changes to their account. Please advise when this will be fixed & compensation details.
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Joneschris
(@manutdTOPFAN73) reported
God damn disgraceful service of lying staff 3 years I been with u . And I feel a manager taking up to 48 hours to ring me back even not having a phone could end up causing my death cheers @tescomobile know how to value customers. Every little helps my arse **** u
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Becky
(@preemiemummy18) reported
Fast forward to this morning. I realised what was wrong and called our doctors. I got an apt but they said someone would need to see him. I rung #111 who to be fair had a nurse ringing back really quickly. BUT apparently there was a problem with @o2 and @tescomobile use o2 masts.
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Lisa Goodey
(@Lisagoodey) reported
@tescomobile @WhichUK Not for me, had 20 years no problems with o2, been with Tesco Mob since Fri, no data connection since then. Apparently it’s a known issue since May, nobody told me this when i signed for 2 contacts. Calls to the helpline are useless, they have no idea if or when it will be fixed
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gez howarth
(@gez_666) reported
@tescomobile @giffgaff They said every time they tried to put my details through it came up with a technical error, they reported it and apparently it was a known issue
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ChilliDan (D.Munoz)
(@MoonEnvoy) reported
@tescomobile Been with you but unfortunately, even though I'm due for an upgrade, I can't because I changed my address. How do I proceed to cancel my account with you?
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Louise0901
(@DawnLou_S) reported
@tescomobile @WhichUK @tescomobile I logged a complaint 2 weeks ago and still have not had a call to resolve. Numerous calls have been made to your customer service department promises of calls to be returned which have never been fulfilled. I am absolutely shocked of the delivery of your service!
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Les Capon-Telford
(@TelfordLes) reported
@tescomobile No they have not shocking service. I will not recommend Tesco to anyone and am contemplating a return to o2 even though they are more
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Les Capon-Telford
(@TelfordLes) reported
@tescomobile OMG what a shambolic new customer experience. We stupidly entrusted you to transfer 4 numbers and spent hours on the phone giving pac codes. Turns out you had not done your part. Only found out when we called to find out about delay. Anyone transferring be warned.
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ashley
(@13ashleyx) reported
@tescomobile @Tesco Hi, yes I have checked my account but I never seem to get the points on my card.