Tesco Mobile Outage Report in Cardiff, Wales
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at Tesco Mobile
Tesco Mobile is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (54%)
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Internet (28%)
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Total Blackout (13%)
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E-mail (3%)
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Wi-fi (2%)
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TV (1%)
Live Outage Map Near Cardiff, Wales
The most recent Tesco Mobile outage reports came from the following cities: Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Phone | |
| Cardiff |
Phone | |
| Pontyclun |
Phone | |
| Cardiff |
Phone | |
| Cardiff |
TV | |
| Cardiff |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Saeed Ahmed
(@Saeed_Ahmed02) reported
from
Victoria, Wales
@tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed
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Soozles
(@soozles_) reported
from
Barry, Wales
Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡
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Dr Karen Howells
(@mind4sportpsych) reported
from
Cardiff, Wales
@tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??
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Thomas Richard
(@TRHComposer) reported
from
Cardiff, Wales
@tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?
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Rachel Kendall
(@RachelKendall16) reported
from
Risca, Wales
@tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?
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Soozles 🏴💙
(@soozles_) reported
from
Barry, Wales
@tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?
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Hegsy & The Elements
(@HAndTheElements) reported
from
Cardiff, Wales
@tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice
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Nigel Smith
(@nigelbendybus) reported
from
Cardiff, Wales
Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Annabelle Heywood
(@AnnabelleHeywo1) reported
@tescomobile hi, is your webchat not working today…?
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Samantha Joy
(@samvj88) reported
@tescomobile Hi, hope you can help. Daughter is in Mexico & unable to make calls. I’ve updated her safety buffer but she has a message to say she only has £1 left, her account says £50, can you help?
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Kevin Thompson
(@truebluey69) reported
@tescomobile I am very disappointed that Tesco has decided to go along with the other money grabbing mobile airtime providers. . except O2.. which puzzles me as you use their mobile network... profiteering ?? Anyway, tesco will be losing 6 contracts before the end of the year.
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Kerry Canning
(@Pig_Maiden) reported
@tescomobile Still having problems, Rob. After 9 phone calls & a surprising twist where I couldn't even call or text yesterday, I now have to wait for SIM no. 3 to be delivered...some time after Wednesday. I've been told several times everything would be reset & it has never happened. Awful.
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Jimbooooo
(@seymourjames3) reported
@tescomobile @Pig_Maiden Sean I don't know about @Pig_Maiden but my issue was with restrictions that tesco put on automaticaly to sim card but there is nothing u can do about it for me tesco did not tell me and i have gone round in circles so I will be leaving no help whatsoever
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qari saab
(@therealasliatta) reported
@tescomobile fix up
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Steph Thomas
(@wstephw) reported
@tescomobile Thanks for responding. I very much hope you will issue my sons refund now and not fob me off like the rest of the customer service team.
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jehan p(ro)uvaire
(@m0untain_ash) reported
@tescomobile Just did, have spent about an hour on the phone with customer care and was told to go into the shop which I can't do atm
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Matthew Hall
(@SmileyMatthew91) reported
@tescomobile No problem, I’ve private message @tescomobile with the details
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Kerry Canning
(@Pig_Maiden) reported
@seymourjames3 @tescomobile Thanks, Jim. Utterly useless shower of charlatans. Happy to take the money but no regard for customers. I've documented everything. If not resolved soon I'll be bypassing Tesco altogether and taking my issue to the relevant ombudsman. So many folk having similar issues. So poor.