Tesco Mobile Outage Report in Cardiff, Wales
No problems detected
If you are having issues, please submit a report below.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
-
Phone (56%)
-
Internet (28%)
-
Total Blackout (10%)
-
E-mail (3%)
-
Wi-fi (2%)
-
TV (1%)
Live Outage Map Near Cardiff, Wales
The most recent Tesco Mobile outage reports came from the following cities: Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Phone | |
| Cardiff |
Phone | |
| Pontyclun |
Phone | |
| Cardiff |
Phone | |
| Cardiff |
TV | |
| Cardiff |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
-
Thomas Richard
(@TRHComposer) reported
from
Cardiff, Wales
@tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?
-
Soozles 🏴💙
(@soozles_) reported
from
Barry, Wales
@tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?
-
Nigel Smith
(@nigelbendybus) reported
from
Cardiff, Wales
Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile
-
Saeed Ahmed
(@Saeed_Ahmed02) reported
from
Victoria, Wales
@tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed
-
Rachel Kendall
(@RachelKendall16) reported
from
Risca, Wales
@tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?
-
Hegsy & The Elements
(@HAndTheElements) reported
from
Cardiff, Wales
@tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice
-
Soozles
(@soozles_) reported
from
Barry, Wales
Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
-
Dan Gwatkin
(@DanGwatkin) reported
@tescomobile is there a problem with the service around Cardiff? I've had no service for two days. Thanks.
-
Lee Scott
(@LeeScott321) reported
@tescomobile awful service, upgraded and phone arrives damaged and then when I try to get it sorted I’m passed from pillow to post and nobody is willing to sort it , will be cancelling the upgrade and looking elsewhere
-
Hashim (He/Him)
(@HashDin) reported
@tescomobile Hello! I did yes and I got a reply saying I'll hear back in 24 hours. I decided to do it again and got a reply this morning with a moving date. Thanks for the help.
-
Beverley Nealon
(@BeverleyNealon) reported
@tescomobile shame on you. After being told both my mobile phones were out of contract now you’re trying to charge me over three hundred pounds for cancelling early. It’s impossible to contact you by phone and your online chat can’t help 😡😡😡
-
Sue Perkins
(@sue_perkins) reported
@tescomobile Hi yes it is...we didn't want to turn that service off but a factory reset fixed the problem so now texts and chat are coming through from the right phone no. Thanks for your help.
-
Leon Smith ❄️
(@leon_dave_smith) reported
@tescomobile @O2 what is going on with your signal in CM20 postcode, been terrible the last couple of days
-
Kayy1🤩
(@Kristof49513931) reported
@tescomobile I’m trying to login online, to access my pay monthly account.
-
Lauren
(@Titch_7) reported
@tescomobile Thanks for coming back to me. I visited the store at 6:50pm but only spotted your worker who was by customer service when I saw him. Have spoken to the team at Penarth who said they have to take phones back or something.
-
Stephanie Carroll
(@slc1990_carroll) reported
@tescomobile don’t waste your time!!!!!!!!!! Can’t do anything to help you out actually livid pay so much a month to speak to someone and they can’t help!!!!!!!!!!!!!!!
-
Karen Watton
(@watton2_karen) reported
Lol! Just been called delusional by @tescomobile customer care team. Lovely, will trot off to listen to the little voices who are in charge.