Tesco Mobile Outage Report in Cardiff, Wales

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

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Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

1. 

   Phone (54%)

2. 

   Internet (26%)

3. 

   Total Blackout (16%)

4. 

   E-mail (3%)

5. 

   Wi-fi (1%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

• Soozles (@soozles_) reported 44 minutes ago from Barry, Wales

  Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

• Nigel Smith (@nigelbendybus) reported 50 minutes ago from Cardiff, Wales

  Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Candice Croyln (@CandiceCroyln) reported 8 minutes ago

  @tescomobile sort out your @O2 number porting. Been a problem for a while now and customers are suffering with no data, calls or texts. Embarrassing

• Morris McKinlay (@morrismckinlay1) reported 9 minutes ago

  @tescomobile Paying for a monthly service I don’t have and losing jobs and work as this is my only phone and number, go to Tesco they said good company, good monthly prices and good coverage, right now I beg to differ and still nothing from management, poor customer service

• Jacky Orriss (@orriss_jacky) reported 10 minutes ago

  @tescomobile been without signal now for 26 hours. Can’t make or receive calls. Can’t listen to voicemails & can’t send or receive texts. Come on @tescomobile get this sorted.I need my phone. It’s not good enough 😡😡

• Yorkshire lad (@markelvin120) reported 15 minutes ago

  .@tescomobile **** up my transfer of number no phone for 2 days and now can’t get my number back shocking inept customer service, and managers who won’t take the call. .@OmbudServices .@MartinSLewis. Would not recommend my dead mother to use these

• Louise Dare (@lou_dare) reported 18 minutes ago

  @tescomobile any issues NP264DS area ?? Can’t receive calls 😞

• Kristy Scott (@KrispymooScott) reported 20 minutes ago

  @tescomobile I already know you can't help me, unfortunately. If you could direct me to a manager though who is willing to explain exactly what the problem is and why it can't be fixed, I would be very welcome.

• Dee Sha (@DiptiSh95223972) reported 20 minutes ago

  @tescomobile Do you just train your staff to cut calls when they cant deal with peoples enquiries? 22 calls later my issue hasnt even fully been heard. Been trying to resolve since 23/12/2022! If you ask for a manager none are ever available! I will be exercising my rights 2 canx

• Andy Phillips (@APhillips1962) reported 23 minutes ago

  @tescomobile more fantastic customer service not had email saying would be contacted in 72 hrs so sat quiet, that was last Friday it’s Thursday now no call back yet again. Think they need to be taught maths.##pathetictesco

• The Bogus Gasman 🇺🇦 (@BigTallTweets1) reported 23 minutes ago

  @tescomobile Network issues in my area. Cannot get help with this as I have no network. Any suggestions?

• Dee Sha (@DiptiSh95223972) reported 27 minutes ago

  @APhillips1962 @tescomobile My poor dad is 77 years old with no communication to family and friends, whilst Tesco keep fobbing us off, they’ve asked me for the sim card number untold times and they still haven’t managed to resolve the issue and now im being asked for it again.🙈