Tesco Mobile Outage Report in Cardiff, Wales
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (43%)
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Internet (29%)
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Total Blackout (23%)
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E-mail (3%)
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Wi-fi (1%)
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TV (1%)
Live Outage Map Near Cardiff, Wales
The most recent Tesco Mobile outage reports came from the following cities: Hengoed, Newport and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed |
Phone | |
| Newport |
Phone | |
| Caerphilly |
Phone | |
| Cardiff |
Phone | |
| Pontyclun |
Phone | |
| Cardiff |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Thomas Richard
(@TRHComposer) reported
from
Cardiff, Wales
@tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?
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Rachel Kendall
(@RachelKendall16) reported
from
Risca, Wales
@tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?
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Soozles
(@soozles_) reported
from
Barry, Wales
Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡
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Hegsy & The Elements
(@HAndTheElements) reported
from
Cardiff, Wales
@tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice
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Soozles 🏴💙
(@soozles_) reported
from
Barry, Wales
@tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?
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Nigel Smith
(@nigelbendybus) reported
from
Cardiff, Wales
Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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rob burr
(@bob316uk) reported
@tescomobile Or they won't it means that they are taking the mick out of a customer who has actually rights to a grave to his private belongings and it ain't fair that they not doing their job properly so unfortunately since I've had so much hassle for your Tesco's customer services I want my
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Sue Jones
(@Suej1959) reported
@tescomobile @Tesco @tesconews Shes 70+ wanted to upgrade/change her old mobile/keep her old number & come to #tesco mobile because she's a loyal customer but no help/it's nearer for her as she shops there every Sunday.She's got one now with EE who was very helpful.A #tescovoucher wouldn't go a miss for her 😔
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rob burr
(@bob316uk) reported
@tescomobile Meant to say is that I ask somebody to remove my payment card from the system because when I sign into my account by my computer I can see my bank details online through my card my personal site and I want it to be removed but you're a customer services if I just told me they
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Chris Rees
(@Reesy60) reported
@tescomobile Hi Sean, I went back into my local store yesterday at around 1500, still same problem, store staff were great , escalated to tech who wanted to transfer me to telesales, staff member refused saying that has already been tried, tech promised me a call back within 24 hours.
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Jodie Booker
(@JodieBooker) reported
@tescomobile My dad suddenly passed away last year and had only got out a new phone & contract the month prior. U were so helpful when I informed you. We also got to keep his phone (which has memories on) and no cancellation fees. Thanks for being kind & a great service x
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Darrel Hofland
(@DarrelHofland) reported
@tescomobile please can you confirm / or how can I see - if my monthly bill is being added to my @Tesco #clubcard points? that was one of the reasons I joined your network. to earn points through my mobile contract. ?
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hj
(@hj81111) reported
@tescomobile I haven't had signal for phonecalls /messaging since 28th May.I've contacted support everyday with no resolve.i'm homebound and vulnerable and it's paramount I need access to urgent calls, I'm also missing medical appointment calls.I do not find it acceptable service
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Mattbw7
(@mbw7mbw7) reported
@tescomobile I'm currently in a web chat with your agent trying to cancel s contract were you've never delivered a phone (Feb 22) yet are still taking my money. The only way I can stop this theiving is to cancel my DD. What a terrible service
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Midnight Shadow
(@MidnightShadow4) reported
@tescomobile It wouldn’t let me top up online either, as stated in my initial tweet. And I know the card itself is fine, as I used it at the store to buy the voucher. I also never received the email telling me what to do next (and nothing was in my junk folder).
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Cathy
(@Cathy08985267) reported
@tescomobile @WhichUK I’ve been waiting over 2 weeks for a replacement SIM to be sent to me...award winning service🤥😫😤 Ended up going into store today to try to get it sorted. I may get back ‘on’ by 6pm tomorrow. Appalling service😡