Tesco Mobile Outage Report in Cardiff, Wales
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (45%)
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Total Blackout (28%)
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Internet (23%)
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E-mail (4%)
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Wi-fi (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Nigel Smith
(@nigelbendybus) reported
from
Cardiff, Wales
Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile
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Soozles
(@soozles_) reported
from
Barry, Wales
Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡
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Hegsy & The Elements
(@HAndTheElements) reported
from
Cardiff, Wales
@tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice
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Soozles 🏴💙
(@soozles_) reported
from
Barry, Wales
@tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Darren Hocking
(@dmh_872) reported
Hello @tescomobile. Can someone please confirm or deny whether the #TescoMobile network is working in the area of #Redruth in #Cornwall?
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Clare Pym
(@clarepym) reported
@tescomobile Yeah Calls work ok, texts seem to just fail to both send and receive to other networks but work between their phones which are both on Tesco
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Nigel Craft
(@CraftyNigel) reported
to look in @tescomobile store In Ely last night thinking about maybe a getting new phone and contract with them as my current one with giff gaff is rubbish, but the lady didn’t seem too interested in my custom saying their network was same as giff gaff maybe I should go to EE
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Nigel Craft
(@CraftyNigel) reported
Maybe I didn’t look rich enough , I went in enthusiastic willing to get a new phone and sign up for the right deal ,but she put me right off and she also said I should ring apple as my phone was probably broke,sorry @tescomobile Didn’t feel at all valued as a customer at all
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Joe Riley
(@Joserilinio) reported
@tescomobile what a joke your roaming charges are, my wife is on the same end network (o2) and is charged 20p per MB where as you are charging £5 per MB. I know what I’ll be doing with my contract when it’s up shortly 👋🏼
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Liz Cornell
(@Li11y80) reported
@tesco why is it so hard to return a phone? Been pushed between @tescomobile and yourselves, tweeted, phoned, waiting for calls and still no way to return this phone. Seriously bad customer service.
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Robd15361@gmail.com
(@robd15361) reported
@tescomobileire @tescomobile The police advise against clicking on anything you don't recognise. It not that I don't trust you it's I not your customer. Have a, happy Christmas
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nicola jane hopkins
(@nickyhop1) reported
@tescomobile Not sure how, you customer service is awful, I am trying to deal with you teams following the sudden death of my husband and have been treated appallingly including having all our accounts cancelled and not returning calls.
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Ian Martin🏃♂️
(@Ianmartin_gc8) reported
Hello @tescomobile we got my daughter a new phone yesterday we have put the sink card in everything works except text messages how can i fix this please
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CHAMPION.CHEETAH🏆❤🐆
(@angelitepoet) reported
@SancSL @tescomobile CHS GROUP(charity)My christmas ruined..and been left without oven for over 18 MONTHS I will eat toast on xmas day...CHS have broken the law in refusing to replace the build in oven which wasNEWwhen I moved IN 12 YRS AGO FROM HOSPITAL. I HAVE TERMINAL ILLNESS...DISABLED SEVERELY