Tesco Mobile Outage Report in Cardiff, Wales
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (40%)
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Total Blackout (31%)
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Internet (23%)
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E-mail (3%)
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Wi-fi (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Hegsy & The Elements
(@HAndTheElements) reported
from
Cardiff, Wales
@tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice
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Nigel Smith
(@nigelbendybus) reported
from
Cardiff, Wales
Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile
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Soozles
(@soozles_) reported
from
Barry, Wales
Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡
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Soozles 🏴💙
(@soozles_) reported
from
Barry, Wales
@tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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MM
(@MmMm131313) reported
@tescomobile Tried answering reply on FB,have downloaded app but if,as suggested,I switch tariff I lose remaining credit but as I haven't used any that means I lose all.Can you just switch please so I don't lose it-when I bought sim I explained what I needed.Can't get signal to call.thank you
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Keith Manning
(@KeithDManning) reported
@tescomobile I think it’s a real shame that you don’t take fraud seriously as a company. 7 weeks and still waiting for an ‘urgent’ call back from you. Very glad you aren’t my network.
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Susan
(@Suzy_dashey) reported
@tescomobile can you help? Need advice on how to cancel contract for someone whom has lost capacity. Or if any of my medical friends can help!
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tinman
(@tinmanrocks) reported
@alcatelmobileuk @tescomobile I have an Alcatel 1B 2020 32GB. One of the Android updates broke the option to increase font size above 130%. Google released a fix for this to manufacturers last year. Nokia & others have released a fix for their customers. Why has Alcatel not fixed this?
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Russell
(@aintitdrew) reported
@tescomobile I have been a monthly contract holder for five years after this contract is finished I am quitting, terrible service, absolutely appalling
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☀Ange☀
(@afl2277) reported
@tescomobile Thanks Callum. I'm looking to cut household bills before April when some horrendous rises kick in. Getting rid of my landline calls would be a big help. Unfortunately not everyone has a good enough signal to allow a clear call each evening so cannot cancel the landline yet.
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Ann Dawes
(@Anndavies427) reported
@tescomobile can someone help to cancel a contract for someone who has lost mental capacity. Contract not been used for several years so cancelled the DD. Now being chased for payment. Customer service won’t help contract as not in my name.
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H O'Neill
(@ONeillHCO) reported
@tescomobile @Tesco Thank you for your after thought but a bit late now as the price has now gone up an extra £10 per month. It shouldn’t be this hard to get help to give you business!
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John Malcolm McMenemy
(@AberJohnny) reported
@tescomobile In the big scale of things, it's not a great deal, but just wish major companies would do what they say they would. Never mind - soon be spring.
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David Scott 🏴 🐿️
(@d_scott84) reported
@tescomobile Doesn't show any issues, just some rubbish about data. I do have to laugh about the 'good 4g' bit because that's a massive lie