Tesco Mobile Outage Report in Cardiff, Wales
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (53%)
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Internet (27%)
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Total Blackout (14%)
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E-mail (3%)
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Wi-fi (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Nigel Smith
(@nigelbendybus) reported
from
Cardiff, Wales
Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile
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Rachel Kendall
(@RachelKendall16) reported
from
Risca, Wales
@tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?
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Soozles
(@soozles_) reported
from
Barry, Wales
Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡
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Dr Karen Howells
(@mind4sportpsych) reported
from
Cardiff, Wales
@tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??
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Hegsy & The Elements
(@HAndTheElements) reported
from
Cardiff, Wales
@tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice
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Thomas Richard
(@TRHComposer) reported
from
Cardiff, Wales
@tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?
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Saeed Ahmed
(@Saeed_Ahmed02) reported
from
Victoria, Wales
@tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed
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Soozles 🏴💙
(@soozles_) reported
from
Barry, Wales
@tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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heather ross
(@heatherross4) reported
@tescomobile trying to buy a phone on your site and the basket just will not load. Is there an issue or can you not buy from you just now? Thanks
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theseguins
(@theseguins) reported
Hey @tescomobile, I was enquiring about how to move provider, told them I was going to move next week but your guy has just cancelled my subscription - right before the chat closed. Now I have no mobile service and can't contact anyone. REALLY bad service!
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Jason G Henderson
(@Jasehendy) reported
from
Wadebridge, England
@tescomobile issue with false data readings unresolved despite Tesco CC request to investigate the problem. It's been about 8 days without an answer & longer since the issue raised. I think it's time to leave TM.
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Amanda Finestone
(@Amanda_Pebbles) reported
@tescomobile really? Three lengthy phone calls, one agreement now reneged and you want me to pay £97.50? No wonder retailers are going under. Terrible customer service, bordering on criminal. Appalling
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Gail
(@Gumdrops33) reported
@VodafoneIreland After 2 weeks of no home broadband, one engineer that didnt turn up and two @tescomobile at their data limit due to hot spotting (WFH) STILL no sign of anyone to fix it. HELP PLEASE 😭😭😭
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interested girl
(@interestedgirl2) reported
@tescomobile. Not impressed at your service after being a loyal customer for years- will be researching SIM contracts with other companies
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Hellenic hellcat
(@HellcatHellenic) reported
Is that acceptable @tescomobile @Tesco ? I was told the fraud team would come back in 5-7 days. Been way over that. Then fobbed off by a manager who refused to speak or help out the advisor on the phone to me. You lot are an absolute shambles
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Kim Noadster
(@chipmunkowl) reported
What a nightmare @tescomobile placed an order last Tuesday, was lost by DPD. Horray finally got to the bottom of it yesterday, replacement sent. Arrived today but no SIM card! Tried to call, systems down. Online chat, replacement SIM now being sent... all in all a real pain!
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Heather Readdy
(@ReaddyHeather) reported
@tescomobile your customer service is horrendous!! What we need to do is to be able too pay of the safety buffer in order to be able to use the phone again!! Why has it taken 3 hours to get no where! 15 years of loyalty has amounted too nothing! We Can't wait too leave!
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TFz Cammie Racing
(@CammieRacing) reported
@Ofcom @tlaindon1 @tescomobile If it all comes under one contract, and it does say 36months... otherwise soon it'll be broken up to handset/airtime/warranty/accessories/data seperately for 60months.