Tesco Mobile Outage Report in Cardiff, Wales
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (45%)
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Internet (25%)
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Total Blackout (25%)
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E-mail (4%)
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Wi-fi (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Soozles
(@soozles_) reported
from
Barry, Wales
Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡
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Nigel Smith
(@nigelbendybus) reported
from
Cardiff, Wales
Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile
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Thomas Richard
(@TRHComposer) reported
from
Cardiff, Wales
@tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?
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Hegsy & The Elements
(@HAndTheElements) reported
from
Cardiff, Wales
@tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice
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Soozles 🏴💙
(@soozles_) reported
from
Barry, Wales
@tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?
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Rachel Kendall
(@RachelKendall16) reported
from
Risca, Wales
@tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?
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Saeed Ahmed
(@Saeed_Ahmed02) reported
from
Victoria, Wales
@tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Carl Malkin 💙
(@CarlMalkin6) reported
@tescomobile I've done all that Liz. I've sent screenshots, talked to the chat people in India, spent 5 hours in DMs on Twitter, talked to customer services on the phone and in store. I have tried 3 different devices and 3 web browsers. Mi-Pay is broken.
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steve stewart
(@steve_stewartuk) reported
@tescomobile @tescomobile so we’ve tried ringing on your customer support number which doesn’t , chatting to the online expert who told us to ring the helpline 😡😡😡twitter told us to DM no response how the hell to I get wife’s/daughter’s phone back working a week is to long
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Jess Smith
(@jesssmith2511) reported
@itsJade92x @tescomobile I’ve had the same issue too. I’ve contacted DPD and they said to contact @tescomobile but then tesco say to contact DPD
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Steve
(@Leicester4life) reported
@tescomobile The switch should be complete by 6pm tonight I appear to be able to make voice calls but txt & data is not working my concern is if I wait until six pm tonight you will be closed and can't help me until tomorrow and I need my phone
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Terry Brock nufc #GTTO
(@TerryBrock2) reported
@tescomobile How am I supposed to charge my phone? This is a very weird policy. If the connection was a standard USB port it wouldn't be a problem. However, it isn't, so it is
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alison
(@astrastar22) reported
@tescomobile love the last thing i would want ids one of them what with your lack of care concern or investigating things dragged on for ten months im happy with vodaphone thanks always there to listen support and sort things out criminal medical negligences applied by me against tescos mobil
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Sheridan Birtwistle #CovidIsAirborne
(@twwooer) reported
@tescomobile Thank you Jade, I have tried three different devices: iMac, iPhone, iPad … chat not working on any with my account
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Phoenix
(@Phoenix83539415) reported
@tescomobile I checked my privacy settings and my app is fully updated. I have no problems whatsoever sending DMs to anyone else, so clearly a problem your end
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Helen Underwood
(@melon339) reported
@tescomobile is there an issue with network?
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steve stewart
(@steve_stewartuk) reported
@tescomobile Appalling customer service my wife and daughters phones haven’t been working for a week now and can’t get through on the phone number 😡😡😡