Tesco Mobile Outage Report in Cardiff, Wales
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (53%)
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Internet (28%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Soozles 🏴💙
(@soozles_) reported
from
Barry, Wales
@tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?
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Thomas Richard
(@TRHComposer) reported
from
Cardiff, Wales
@tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?
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Rachel Kendall
(@RachelKendall16) reported
from
Risca, Wales
@tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?
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Nigel Smith
(@nigelbendybus) reported
from
Cardiff, Wales
Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile
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Saeed Ahmed
(@Saeed_Ahmed02) reported
from
Victoria, Wales
@tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed
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Soozles
(@soozles_) reported
from
Barry, Wales
Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡
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Hegsy & The Elements
(@HAndTheElements) reported
from
Cardiff, Wales
@tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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john forshaw
(@j4shawl20) reported
@tescomobile hi Tesco still having data problems in L20 4qa how about a nice discount off my bill?? J. Been going on for over a week
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jg
(@jg73671254) reported
from
Salford, England
@tescomobile I’ve been with Tesco mobile for nearly six years paying 23.99 a month on iPhone SE 2nd generation & I get 2 gig data included & prices never gone up only if I go over Safety buffer but can upgrade 6.2023 my only gripe is Shop Staff are not tech savvy enough they don’t know much👍
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Natalie
(@Natalie81239998) reported
@tescomobile How???? Your customer service dept are shocking and in the end customer s get ripped off by being lied to
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✨🌸call me Vee pls🌸✨
(@CityOfHushHush) reported
@tescomobile @156v6 @O2 I can second that. I've been with Tescos for years (mainly because its a 15 minute walk from my house if I need to speak to someone about my phone) and my contracts have never changed. Even when my contract was finished I was still about to stay on it for a bit until i wanted to-
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The sting
(@BarsdellPreston) reported
@tescomobile To bloody much, they need to be a bit more generous to the customer. Re refund for 6 months
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Snapperpaul 🇬🇧
(@Snapperpaul71) reported
@tescomobile is it normal for your customer service team to refuse a customer to speak to a manger. I need to raise a serious complaint
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Kieran Cairns
(@KieranCairns) reported
@officialnucky @freedoom_79 @tescomobile Actually if they rise beyond RPI your entitled to cancel.
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Bermuda Ginge
(@Coleman01Y) reported
@tescomobile you are a scandalous company , charging me 149 pounds upon arrival at the airport in Johannesburg before switching off my roaming data and after calling you just now you hide behind some well versed script from an employee whom has little knowledge - never again
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WelliXL
(@WelliXL) reported
@tescomobile How much have you made? Also if O2 didn't make as much could they subsidise the cost to allow your network to run?
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Lorna Walter🏴🇪🇺
(@LornaWalter) reported
@tescomobile I have no service on my phone yet you coverage checker says otherwise! I can’t text or ring please advise!