Tesco Mobile Outage Report in Cardiff, Wales
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (44%)
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Total Blackout (26%)
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Internet (25%)
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E-mail (4%)
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Wi-fi (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Nigel Smith
(@nigelbendybus) reported
from
Cardiff, Wales
Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile
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Rachel Kendall
(@RachelKendall16) reported
from
Risca, Wales
@tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?
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Soozles
(@soozles_) reported
from
Barry, Wales
Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡
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Hegsy & The Elements
(@HAndTheElements) reported
from
Cardiff, Wales
@tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice
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Soozles 🏴💙
(@soozles_) reported
from
Barry, Wales
@tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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SueC
(@SueC1907) reported
@tescomobile Unable to test, going to store after work though number of posts I’m seeing where people seem to have identical issues is concerning. Multiple reports of mast issues, are they all faulty? #notgoodenough
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Trudgill
(@Trudgillz) reported
@tescomobile Thank you Maria, I have tried that number but it does not support my textphone? Do you have a text phone number as I am hard of hearing?
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Wendy Savill
(@wendysav) reported
Huge thanks to Asif from Customer Care at @tescomobile who delivered what he promised. Tesco he is a credit to your team
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Brandon Bell
(@brandon67329023) reported
@tescomobile hello Tesco mobile I am currently having issues with my mobile data and messages what should I do?
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nichole spranklin
(@nicholesprankl1) reported
@tescomobile I changed my sim over yesterday but I can’t login to account yet as it says my number still isn’t Tesco number and I can’t receive calls yet 07583694291
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Caro Glasgow
(@Trolleybirds) reported
@tescomobile Hi Maria, it was ”processed” on 8/9, spoke to another customer services rep on 13/9 who said it can take 3-5 working days!!! So disappointed to say the least 😣
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cory😊!
(@americanguy11) reported
@tescomobile no 5G in my area. wtf
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Cat Tyler
(@CatTyler1) reported
@tescomobile Really dissatisfied with your customer service when I've phoned several times over the past few days. Need to return a phone that isn't working but is still within its 12month warranty, and your advisers are being unhelpful and rude. Will visit my local shop instead.
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Harrys3rdNipple
(@Harrys3rdNipple) reported
@tescomobile I already did that. It said that it's slow in my area and you're working to make it better or something. I just don't understand how it was fine until a week ago. V hard to watch videos etc
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Mags
(@magsLancashire) reported
@tescomobile I had to drive 35 miles to your store at Daneston Aberdeen. I would lime to add that Phillip in your phone shop has gone above and beyond with customer service. Extremely helpful with advice. I now have a new phone and he helped transferring everything across.