Tesco Mobile Outage Report in Cardiff, Wales
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (56%)
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Internet (27%)
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Total Blackout (10%)
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E-mail (4%)
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Wi-fi (2%)
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TV (1%)
Live Outage Map Near Cardiff, Wales
The most recent Tesco Mobile outage reports came from the following cities: Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Phone | |
| Cardiff |
Phone | |
| Pontyclun |
Phone | |
| Cardiff |
Phone | |
| Cardiff |
TV | |
| Cardiff |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Hegsy & The Elements
(@HAndTheElements) reported
from
Cardiff, Wales
@tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice
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Soozles
(@soozles_) reported
from
Barry, Wales
Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡
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Soozles 🏴💙
(@soozles_) reported
from
Barry, Wales
@tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?
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Thomas Richard
(@TRHComposer) reported
from
Cardiff, Wales
@tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?
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Nigel Smith
(@nigelbendybus) reported
from
Cardiff, Wales
Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile
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Rachel Kendall
(@RachelKendall16) reported
from
Risca, Wales
@tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Cherrie
(@SCherrie84) reported
@tescomobile Il try that Jade, but as I said there is lots of people I know with the same issues. Can’t be everyone’s hardware.
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Karen Quinn
(@QuinnKaz) reported
@tescomobile there seems to be a network outage, all day yesterday and today too. Can you confirm this please?
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Izzy Johnson
(@izzyjo) reported
@tescomobile continues to be one of the worst companies I've ever dealt with. Having failed to provide me with phone service for almost 2 months, they now tell me I have to pay £184 to leave my contract and go elsewhere. Furious is an understatement.
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Leila Henry
(@LeilaHenry1) reported
@CeriVW @tescomobile I have had the same problem for 2 weeks.Customer service finally admitted number of customers have been disconnected being migrated from 1 system to another.They cant give a timescale for a fix. Ive escalated complaint to ombudsman so I can change network.
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kath.
(@jakeyllew06) reported
@tescomobile i haven't been able to use my phone unless I am near wifi for 2 weeks. Was told there is an issue with local mast (son on same network no issues) was then told I have to ring you when my phone works properly again to have an account credit 🤔🤔
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TinosToonArmyÉire
(@FunkToonEire) reported
@Peakhillfarm @tescomobile Iv to get into my wheelchair to go sit outside to get a signal and they laughed at me so they won't care about your sick Mother sorry to say ,comreg to complain they are not fit for purpose redress is the only way
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Colin
(@Colin39805896) reported
@erictheaardvark @tescomobile I'm having the same problem.
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Amanda Thurlow
(@thurlow_amanda) reported
@tescomobile Liz the rudeness was the abruptness of “that’s it we can’t tell you anymore so that’s just tough” or that’s how it felt. After a month of being fobbed off I now can’t phone out on either phone & no one can help me! It’s beyond frustrating & given I wouldn’t choose Tesco again!
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Mike Johnson
(@beardylonghair) reported
@tescomobile Your helpline number advises people to use the online chat function as the quickest way to contact you, but the web chat function on your website is broken. How exactly am I supposed to contact you?
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TinosToonArmyÉire
(@FunkToonEire) reported
@Peakhillfarm @tescomobile @eir 10 euro month for a much better service customer care who dont ask illegal questions