Tesco Mobile outages and service status in Cardiff, Wales
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Full Outage Map
- Tesco Mobile generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Tesco Mobile Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Thomas Richard (@TRHComposer) reported from Cardiff, Wales@tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?
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Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales@tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed
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Dr Karen Howells (@mind4sportpsych) reported from Cardiff, Wales@tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??
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Rachel Kendall (@RachelKendall16) reported from Risca, Wales@tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?
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Nigel Smith (@nigelbendybus) reported from Cardiff, WalesThank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile
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Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales@tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice
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Soozles (@soozles_) reported from Barry, WalesSeriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡
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Soozles 🏴💙 (@soozles_) reported from Barry, Wales@tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Horne (@SHN51989) reported@picklemonsterG @tescomobile Worst customer service I’ve ever received, I was due a call back after 24hrs, then 48hours, then within 3 days, then 5 days, then within 10 days.. still nothing. Excuse after excuse.. sky mobile much cheaper
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Irfan Mustafa (@IrfanMustaiq6k) reported@tescomobile "Dear @Tesco, I bought a mobile on installment in Nov but it wasn't delivered due to an issue. Despite multiple calls, my refund wasn't processed & £1236 was deducted from my account, damaging my credit score. You refunded via X after I complained,
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Jamie Imber (@Jayballzz23) reported@tescomobile why is your reception terrible everywhere I go? It’s becoming a joke now
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Colette Houlihan (@Colly_wobbles) reported@tescomobile I have done it a few times before. Got no help. Wanted me to fill in some forms. Same idiotic response with cust svs on phone.. No help at all. My credit is evaporating with no explanation. Looking for another provider now.
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J (@J6024511744040) reported@tescomobile your webchat never seems to work...i need an email address for customer service
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Jeremy (@io_scores) reported@tescomobile There is an issue. It has been well over a week now. Can you please provide me with a timescale as to when this mast is getting fixed?
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David Pacitti (@davidpacitti) reported@tescomobile can’t get any coverage in the fk1 1sy postcode, is there an issue here?
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Smooth211 (@Smooth2111) reported@tescomobile can u help me I can't get through to you top up my mobile I tried 4455 but no network
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gillian mary (@gillianwyatt601) reported from Quainton, England@tescomobile ... ONCE AGAIN I AM HAVING SERIOUS PROBLEMS TOPPING UP MY MOBILE PHONE WHICH IS ESSENTIAL TO MY LIFE ... I CANT USE YOUR MOBILE APP AS WONT RECOGNISE ME... I TOPPED UP ON THE 9TH WITH EE CARD SERVICES... THEY HAVE TAKEN £19.60 FROM MY BANK ACCOUNT BUT YOU TELL ME
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Jamie Imber (@Jayballzz23) reported@tescomobile Is says there’s no issues but signal is crap. Even when I go into your tesco stores to shop i have to connect to wifi otherwise i have no reception