Tesco Mobile Outage Report in Cardiff, Wales
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 17: Problems at Tesco Mobile
Tesco Mobile is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (56%)
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Internet (28%)
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Total Blackout (10%)
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E-mail (3%)
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Wi-fi (2%)
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TV (1%)
Live Outage Map Near Cardiff, Wales
The most recent Tesco Mobile outage reports came from the following cities: Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Phone | |
| Cardiff |
Phone | |
| Pontyclun |
Phone | |
| Cardiff |
Phone | |
| Cardiff |
TV | |
| Cardiff |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Hegsy & The Elements
(@HAndTheElements) reported
from
Cardiff, Wales
@tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice
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Soozles 🏴💙
(@soozles_) reported
from
Barry, Wales
@tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?
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Nigel Smith
(@nigelbendybus) reported
from
Cardiff, Wales
Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile
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Rachel Kendall
(@RachelKendall16) reported
from
Risca, Wales
@tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?
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Soozles
(@soozles_) reported
from
Barry, Wales
Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡
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Dr Karen Howells
(@mind4sportpsych) reported
from
Cardiff, Wales
@tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??
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Thomas Richard
(@TRHComposer) reported
from
Cardiff, Wales
@tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?
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Saeed Ahmed
(@Saeed_Ahmed02) reported
from
Victoria, Wales
@tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Christabel 🤓
(@BuryLass144) reported
@tescomobile I haven't tried putting it back, had the new phone 2 days and I am not happy! Was working perfectly, hardly getting any signal have to use wi-fi.
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stephen kay
(@stephen34047269) reported
@tescomobile I don’t trust Tesco and I would never buy a mobile phone from them even if it was free
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John
(@dunstablian) reported
@tescomobile Is your website down ?
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Deborah
(@Deborah2000__) reported
@tescomobile Bad company, and always have been. Surprised the different prices (massively inflated) for people without a club card is actually legal. Tesco’s always up to some con job.
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Suburban space thing
(@LizardfromDraco) reported
Hey @tescomobile my phone is going straight to voicemail and I'm missing calls. Can you help please?
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Max Ripper Stim
(@MadMaksimiliyan) reported
@tescomobile Go **** yourself forcing me to use your **** clubcard, so that you can track my purchasing activity. When the markets crash I'll be shorting the hell out of $TSCO 🖕🖕🖕
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Christabel 🤓
(@BuryLass144) reported
@tescomobile Tried TWICE to get in touch regarding my new Sony phone, gave up ! I transferred my SIM card, same size so no problem but my mobile data has gone from a fast 4G to a very slow H+ while in the house. I have tried reinstalling, restarting etc to no avail!
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Nolita Werrett
(@NolitaWerett) reported
@tescomobile No problem reported on that website but I am still unable to open the Tesco mobile app. I can't DM you because Twitter needs to send a confirmation code to my number and I am not able to receive SMS texts.
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Jason McLaughlin
(@jangomac72) reported
.@tescomobile absolutely awful customer service this morning, trying to sort out my mothers new phone as she’s just joined your company and 3 times been cut off by agents, waited a total of 97 mins on your CS line, not very impressed!!
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Nolita Werrett
(@NolitaWerett) reported
@tescomobile is there a problem with your network? Message on my phone says emergency calls only.