Tesco Mobile Outage Report in Cardiff, Wales
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (53%)
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Internet (28%)
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Total Blackout (14%)
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E-mail (3%)
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Wi-fi (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Hegsy & The Elements
(@HAndTheElements) reported
from
Cardiff, Wales
@tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice
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Rachel Kendall
(@RachelKendall16) reported
from
Risca, Wales
@tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?
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Nigel Smith
(@nigelbendybus) reported
from
Cardiff, Wales
Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile
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Soozles 🏴💙
(@soozles_) reported
from
Barry, Wales
@tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?
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Soozles
(@soozles_) reported
from
Barry, Wales
Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Zoe Stubbing
(@ZoeHRStubbing) reported
@tescomobile can a complaints manager call me regarding a very rude Conversation I’ve just had with your complaints advisor will. It’s my fault coverage is bad in my area and despite me being promised a solution yesterday it’s been taken back.
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Ministry Of Geeks
(@MinistryOfGeeks) reported
And a second chat with @tescomobile customer service and he was unable to fix this too. So I guess I'm literally unable to upgrade my phone with you now. Nevermind, @virginmedia has a great deal on the phone in looking for.
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Jamie Searl
(@JamieSearl7) reported
from
Bedworth, England
@tescomobile Went there they was sat on their phones playing some golf game , sad they had been dead since opened 👍 great help
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Karen Taberham
(@kazzitabs72) reported
from
Chelmsford, England
@tescomobile really unhappy trying to sort phone contract swap for a parent who has dementia & in hospital& we’re just getting blocks ! They need to speak to her ! She has dementia she won’t understand. The only contact we have during covid & it’s this difficult ! Please help
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mick
(@mickcasey2015) reported
@tescomobile can’t top up what’s the problem
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Ministry Of Geeks
(@MinistryOfGeeks) reported
@MoG_Cibion @tescomobile @virginmedia At least they're not asking me to do dumb troubleshooting bullshit that doesn't make sense, and are honest about their unwillingness to help. Haha. To be fair though, Virgin really does have some great deals on phones which I wouldn't have checked out without Tescos incompetence
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Chloe Willis
(@cwillis19821) reported
@tescomobile Hi, what is going on with Tesco Monile in our area at the minute? I've got no mobile data signal and my phone signal is appalling, I cant make calls! All my family in our household are on Tesvo mobile, all have same problem.
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Chris
(@WheresMaBuntin) reported
@tescomobile top class customer service on the web chat. Always on hand to help when in difficulty. Just want to put that out there 👏
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Julia Redmond
(@liamred37) reported
@tescomobile is there a problem with top ups, been waiting over an hour?
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Ministry Of Geeks
(@MinistryOfGeeks) reported
@MoG_Cibion @tescomobile @virginmedia Yeah, saw them, shame they're only with crap phones though. I really wanted the galaxy smart watch but missed out on the deal now :(