Tesco Mobile Outage Report in Cardiff, Wales
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (55%)
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Internet (21%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Cardiff, Wales
The most recent Tesco Mobile outage reports came from the following cities: Cardiff and Pontyclun.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Phone | |
| Pontyclun |
Phone | |
| Cardiff |
Phone | |
| Cardiff |
TV | |
| Cardiff |
Total Blackout | |
| Weston-super-Mare |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Rachel Kendall
(@RachelKendall16) reported
from
Risca, Wales
@tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?
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Hegsy & The Elements
(@HAndTheElements) reported
from
Cardiff, Wales
@tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice
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Nigel Smith
(@nigelbendybus) reported
from
Cardiff, Wales
Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile
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Soozles
(@soozles_) reported
from
Barry, Wales
Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡
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Soozles 🏴💙
(@soozles_) reported
from
Barry, Wales
@tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?
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Thomas Richard
(@TRHComposer) reported
from
Cardiff, Wales
@tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Beth Luckett
(@bethanyluckett) reported
@tescomobile Hello. How can I cancel my phone insurance please? Thanks!
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Thewaikokid
(@thewaikokid) reported
Hey @tescomobile👋Contract started 31/10🎃All trick & no treat, still can't use 📱. My online chats, emails, calls & store trip hasn't helped, even emailed CEO @clairefweir, but I've been 👻ed. SOS @OmbudServices Can't wait 8 wks, getting extra charges & can't use phone. Pls RT.
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Lucy Chloe 🤍🦩
(@lcychlmnsll) reported
@tescomobile For some reason when people try to call my number it says it doesn’t exist and some of my messages are not coming through. Please help!
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tony bond
(@sirtonybond) reported
@simon_euro @tescomobile Do you keep the phone on all the time? Static electricity can disturb electronic devices. Surprising how many times my mystery problems have gone away after re-starting devices. Try switching off completely. If the battery is removable, remove, replace (also the SIM) & re-start.
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zed
(@clexoris) reported
@tescomobile Hey guys. I've been waiting nearly a month for a £650 refund for a phone I sent back. Called a week ago to chase this but still not heard anything. Getting very anxious about this, it's alot of money. Please can you help?
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Douglas Smith
(@Albamale2008) reported
@tescomobile still awaiting a reply from my complaint email. Not happy. Always been good service, has something changed?
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Jayne Cowland
(@jaynecowland) reported
@tescomobile Attempts to port my father's number have all failed. Your have de-activated his existing sim leaving an elderly, vulnerable customer uncontactable. Today i'm told its an issue affecting thousands of customers and no known rectification date. Really not good enough!
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Alex Forbes
(@admforbes) reported
@tescomobile I have had no data since getting a new SIM 2 weeks ago. Your call centre tell me a different thing everytime; today it's a system wide problem with no fix date. Is this true?
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ThelastPaul
(@biscuitsutd) reported
@tescomobile absolutely disgusting customer service today, and quite honestly I’m ready to leave you. A thread…
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Simon 🇺🇦 #StandWithUkraine #FBPE
(@simon_euro) reported
@sirtonybond @tescomobile I worked for EE when they were Orange. We wouldn’t do anything until everything had been turned off and on again. Had new sims and phones TNA unfortunately. This problem is related to the Caller Line Identification Presentation, it’s a network problem.