Tesco Mobile Outage Report in Cardiff, Wales
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (57%)
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Internet (27%)
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Total Blackout (10%)
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E-mail (4%)
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Wi-fi (2%)
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TV (1%)
Live Outage Map Near Cardiff, Wales
The most recent Tesco Mobile outage reports came from the following cities: Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Phone | |
| Cardiff |
Phone | |
| Pontyclun |
Phone | |
| Cardiff |
Phone | |
| Cardiff |
TV | |
| Cardiff |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Nigel Smith
(@nigelbendybus) reported
from
Cardiff, Wales
Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile
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Soozles 🏴💙
(@soozles_) reported
from
Barry, Wales
@tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?
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Soozles
(@soozles_) reported
from
Barry, Wales
Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡
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Hegsy & The Elements
(@HAndTheElements) reported
from
Cardiff, Wales
@tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice
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Rachel Kendall
(@RachelKendall16) reported
from
Risca, Wales
@tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Dean
(@deansalford84) reported
@tescomobile the signal at home is very bad after a year of being fine. Can you please help me?
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Fayyaz
(@FayyazUK) reported
Hi, Clair @clairefweir I have completed 6x24 hours of promises of @tescomobile cs and am still without service. I don't know what else I can do.
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Corinne Turnbull
(@TurnbullCorinne) reported
@tescomobile is there a problem with the network at the moment
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Doglef
(@Doglef_) reported
I’ve never dealt with a more incompetent and useless customer service than the @tescomobile service. I’ve had half a dozen issues in the last 3 weeks and none have been resolved. Had to get 2 new SIM cards and even changed my number to resolve network issues #useless #tescomobile
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Fayyaz
(@FayyazUK) reported
Hi, Clair @clairefweir I have completed 7x24 hours of promises of @tescomobile cs and am still without service. I don't know what else I can do.
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Allan McLaughlin
(@AllanMcLaughlin) reported
@tescomobile Your customer service is appalling. There's no route to speak to a person of authority. Going onto one month without our telephone number being ported over. I need a deadlock letter ASAP! I want to take this up with the Obudsman. It's the WORST service ever!
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Need to Know
(@Happytoberight) reported
@tescomobile So Tesco Mobile. Your service has been down in the CF38 2QA area since last Thursday. No updates and O2 has said it may be back by Weds 25th. Disgusting outcome. Your naff Indian call centre has been useless, and what are we the ones without WiFi calling going to do?
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Charlotte
(@CharlotteTC14) reported
@clairefweir @tescomobile @Tesco Good afternoon, I am hoping you can help. My mum has been in contact with Tesco mobile, trying to resolve an issue since November 2022. She has been told to ‘shut up’ repeatedly on the phone by a Tesco mobile employee. Please can you contact me.
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Ellie-Grace Cousins
(@EllieCousins1) reported
@tescomobile I just want my phone sorted as I am currently PAYING YOU a lot of money a month for this phone contract! I can’t even call your complaints number anymore because you have cut off my number!! HELP! (Part 3)
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Michelle
(@michellej84) reported
@tescomobile please help. I topped up £10 using a voucher code as normal. Today it’s saying that you couldn’t renew my rocket pack? I’ve tried to re-enter my code and it’s saying it’s already been used