Tesco Mobile Outage Report in Cardiff, Wales
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (45%)
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Internet (30%)
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Total Blackout (20%)
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E-mail (3%)
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Wi-fi (1%)
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TV (1%)
Live Outage Map Near Cardiff, Wales
The most recent Tesco Mobile outage reports came from the following cities: Hengoed, Newport and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed |
Phone | |
| Newport |
Phone | |
| Caerphilly |
Phone | |
| Cardiff |
Phone | |
| Pontyclun |
Phone | |
| Cardiff |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Soozles 🏴💙
(@soozles_) reported
from
Barry, Wales
@tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?
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Soozles
(@soozles_) reported
from
Barry, Wales
Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡
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Rachel Kendall
(@RachelKendall16) reported
from
Risca, Wales
@tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?
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Nigel Smith
(@nigelbendybus) reported
from
Cardiff, Wales
Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile
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Hegsy & The Elements
(@HAndTheElements) reported
from
Cardiff, Wales
@tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Elizabeth Arif-Fear
(@Voice_of_Salam) reported
.@tescomobile Shame on you. 3 days later, 4 poor advisers/staff members all with conflicting "advice", an angry confused 70+yr old dad + v stressed/upset daughter (me). Worst c. service ever. Will be making a formal complaint. i won't write the word 1 person used to describe u...
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Keeley Gray
(@KeeleyGray472) reported
Hey @tescomobile please can you help my parents who are in their 70s who have received terrible service from your staff. They cant use their new phones and getting nowhere!! Help!!!
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Randa
(@_randa) reported
@tescomobile Well One store said no to 3 handsets being sold then the other store 3 miles away I brought 3 phones on 2 separate transactions with no problem! Fantastic service. My issue is the first store manager was highly rude and intimidating- not good customer care …
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Simon Galloway
(@SGall78) reported
Hi @monzo can you help me plz? @tescomobile attempted to take £15 out of my account this morning even though I'm not with them anymore and they assured me it wouldn't happen. Is there a way to block any future attempts please?
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Truth Hurts
(@barrygr59469768) reported
@tescomobile never had an email from tesco not sure if Im getting a signal no one can ring me but I can receive texts
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Becca
(@becca_rlw94) reported
@tescomobile WORST customer service in the world! What an absolute joke.
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Karen Ross
(@KarenRoss2) reported
@tescomobile It's a good job you suggested I call the insurance company, I would never have thought of that myself!! #tescomobileshockingservice
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sbsam
(@sbsam_sam) reported
@tescomobile @RABCJ Hi I'm having the same issue. Any idea how to fix ?
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Charlotte Ford
(@Charlot21599780) reported
@tescomobile called 4455 to leave the network because I’ve had nothing but problems to be spoken to like dirt on the floor by one of your workers for wanting to leave, no wonder why I want to leave. disgusting company with the worst customer service.
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Karen Ross
(@KarenRoss2) reported
@tescomobile your service is absolutely tragic! My son was mugged in London on Monday, I reported it straight away. Five days later we still haven't received a New sim and your insurance still haven't processed my claim!