Tesco Mobile outages and service status in Cardiff, Wales
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Full Outage Map
- Tesco Mobile generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Cardiff, Wales
The most recent Tesco Mobile outage reports came from the following cities: Hengoed, and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed
|
Phone | 30 days ago |
|
Newport
|
Phone | 1 month ago |
|
Caerphilly
|
Phone | 2 months ago |
|
Cardiff
|
Phone | 8 months ago |
|
Pontyclun
|
Phone | 8 months ago |
|
Cardiff
|
Phone | 9 months ago |
Community Discussion
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Tesco Mobile Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Soozles 🏴💙 (@soozles_) reported from Barry, Wales@tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?
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Soozles (@soozles_) reported from Barry, WalesSeriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡
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Rachel Kendall (@RachelKendall16) reported from Risca, Wales@tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?
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Nigel Smith (@nigelbendybus) reported from Cardiff, WalesThank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile
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Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales@tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice
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Thomas Richard (@TRHComposer) reported from Cardiff, Wales@tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Jarod Mcphee (@jarodmph) reported@tescomobile You take a contract pay it off on time every month. Leave go to another network for a year. Ask to come back and they say no when your credit score is fine. Need to re evaluate customer loyalty.
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k (@vandpstores) reported@jonmuggle @tescomobile Yeah you send them a DM and then they tell you they can’t help. It just looks good on their Twitter feed.
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RayRos21💙 (@RayRosario21) reported@tescomobile I recently made the mistake of moving to EE. Overcharged on my very first bill, advised of a price increase coming at the end of March and awful customer service. Thankfully I was able to cancel within my 14 day cooling off period and now happily back with Tesco...thank goodness!
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Dee (@Wifeydee_PJA) reported@aquatic_reviews @tescomobile @O2 You do realise that Tesco piggybacks on o2 network right, if I’ve ever had an issue I would go on chat to them and it gets sorted so hope o2 can sort it for you, the bill is only going up by like a few pence the reason Tesco won’t do that is because the prices are already up to
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JP (@JPICT123) reported@tescomobile @VOXI_UK is there for me, in fact my price has even gone down with the special offers👌
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Steve Pogson #BoycottPalmOil (@StevePogson1) reported@tescomobile And nothing happened - customer service is not a strength is it?
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Delta (@DeltaNC) reported@CreateALittle @tescomobile ... but do the same with Tesco mobile (which works on O2 btw) and they’d gave no idea where you were when the call was made. Also odd situation sure but if you’re ever in a place with only 4G signal (no 3G or 2G) then you can’t make or receive calls on Tesco mobile. But O2 can.
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Tony Rothwell (@Shornoff) reported@tescomobile Please take this tweet as notice that I wish to cancel with effect from May 15, 2021 but I wish to keep my number and would like a PAC code.
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Delta (@DeltaNC) reported@tescomobile That’s one side, but you don’t support calls over 4G or WiFi which in a way makes your signal worse call wise. Also if I call 112 (999) but pass out (or can’t talk) your network does not tell emergency services where I am. Also no visual voicemail so takes ages to listen.
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matt (@aquatic_reviews) reported@tescomobile @O2 are the worst join them and they say I will get extra trade in then don't. I should get family discount and they say no as kept checking number and said its too late now. Then get 2 messages saying RPI increase. Terrible service really annoyed will cancel all asap