Tesco Mobile Outage Report in Cardiff, Wales
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (55%)
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Internet (27%)
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Total Blackout (11%)
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E-mail (3%)
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Wi-fi (2%)
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TV (1%)
Live Outage Map Near Cardiff, Wales
The most recent Tesco Mobile outage reports came from the following cities: Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Phone | |
| Cardiff |
Phone | |
| Pontyclun |
Phone | |
| Cardiff |
Phone | |
| Cardiff |
TV | |
| Cardiff |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Rachel Kendall
(@RachelKendall16) reported
from
Risca, Wales
@tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?
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Hegsy & The Elements
(@HAndTheElements) reported
from
Cardiff, Wales
@tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice
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Thomas Richard
(@TRHComposer) reported
from
Cardiff, Wales
@tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?
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Soozles 🏴💙
(@soozles_) reported
from
Barry, Wales
@tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?
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Soozles
(@soozles_) reported
from
Barry, Wales
Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡
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Nigel Smith
(@nigelbendybus) reported
from
Cardiff, Wales
Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Lindsay Brunt
(@Lindsay_Brunt) reported
@tescomobile Yes! Tesco advised me they booked it for today on 20th December.... but no collection today as promised as tesco only booked it yesterday (10days later) very poor service, no explanation or anything. And still no DM reply
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Andy Phillips
(@APhillips1962) reported
@tescomobile wonderful company really look after customers. 2 weeks of problems still not resolved cost me god nows how much so far and get offered 1000 Tesco points £10 . Oh and that’s off my bill so still intend billing me for phone I can’t use . Excellent customer care
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Robert
(@Robert_May_) reported
@bt_uk I'm not a BT customer, nor's she. Somehow BT has got itself in the middle between @tescomobile and @TalkTalkBizCare to create a purgatory that cannot be stopped Tesco are hiding behind GDPR, its nothing to do with Talk Talk- you've created a service you've not thought through
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Steve | Youtuber
(@stevecdiscord) reported
@CustomNameee @VodafoneUK Vodafone are crap I recommend @tescomobile they have always been good to us mate.
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Andy Phillips
(@APhillips1962) reported
@tescomobile is there an email address I can complain to ( not via the web chat as that’s next to useless)I would like a named email address or can I have the email address of your CEO please Fed up with shambolic service im having , not only am I loosing money every day
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Lindsay Brunt
(@Lindsay_Brunt) reported
@DPDgroup_news @tescomobile Yes I will but I've already called your customer service team who didn't think was an issue which is worrying
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Rob Simpson
(@robsimpson2712) reported
@tescomobile Does anyone else have customer service issues with Tesco Mobile? I’ve been trying to sort an issue out since 29 October but keep being told to wait 24 hrs. Their 4455 service is so unreliable with so many false promises. I hope that little bit helps you all.
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Rob Simpson
(@robsimpson2712) reported
@tescomobile @Suzywoo16 Nobody expects poor customer service but unfortunately Tesco Mobile are probably one of the worst. Been waiting since 29October and nothing resolved. Despite promises. Always got to check back in 24 hrs🤪🤪🤪🥸🤪
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Andy Phillips
(@APhillips1962) reported
@Lindsay_Brunt @tescomobile Another day has passed an still no phone number still no reply to issue. Why should we have spend time on phone decent customer service would update you on progress , but sorry we’re talking tesco mobile spect sod all. SHAMBOLIC COMPANY
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Andy Phillips
(@APhillips1962) reported
@tescomobile is anyone responding to tweets today? It has been 24 hrs since had any response from any customer service rep.