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Tesco Mobile

Tesco Mobile Outage Report in Cardiff, Wales

Why is my Tesco Mobile service not working?

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Full Outage Map

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  • 38% Phone (38%)
  • 30% Internet (30%)
  • 27% Total Blackout (27%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map Near Cardiff, Wales

The most recent Tesco Mobile outage reports came from the following cities: Hengoed, and Newport.

CityProblem TypeReport Time
Hengoed Phone 25 days ago
Newport Phone 1 month ago
Caerphilly Phone 2 months ago
Cardiff Phone 8 months ago
Pontyclun Phone 8 months ago
Cardiff Phone 9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • HAndTheElements
    Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • soozles_
    Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported from Barry, Wales

    @tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?

  • RachelKendall16
    Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

  • soozles_
    Soozles (@soozles_) reported from Barry, Wales

    Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

  • nigelbendybus
    Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • Saeed_Ahmed02
    Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales

    @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

  • TRHComposer
    Thomas Richard (@TRHComposer) reported from Cardiff, Wales

    @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • keljbow
    kelly bowyer (@keljbow) reported

    @tescomobile What's going on with the signal in clay cross again? Once again, I'm getting none.

  • Akatus
    Anon (@Akatus) reported

    @tescomobile Why does Tesco Mobile not have WiFi calling? My signal is patchy at home and WiFi calling would be a great help. I’m regretting joining Tesco Mobile

  • j1mm3r1978
    Jamie Fraser (@j1mm3r1978) reported

    @songwritingdoc @tescomobile Never seen one personally. If there are I don’t agree entirely but not sure primary school kids would fully understand. There’s adult humour in animated kids films but is accepted because it goes over the top of kids heads. Personally think there’s far bigger issues worth concern

  • InfinitelyTJ
    Tony 🇺🇦 (@InfinitelyTJ) reported

    @tescomobile Pity the signal is too poor to use it here

  • nemopopp
    nemopop (@nemopopp) reported

    @tescomobile Nothing. Bought phone outright 4yrs ago, £8 pcm with Giffgaff since-not one problem in 4yrs

  • Thriftmaster2
    Thriftmaster (@Thriftmaster2) reported

    @JuliaDixon1949 @cgiAlexis @tescomobile A main rule of business - Never take your finger completely out of the pie. If the business your exiting is profitable, keep a hand in it - if the new owners fail, you could buy back the stake that you sold for a fraction you sold it for. Walmart aren't stupid.

  • dazM33
    DazMCR (@dazM33) reported

    @tescomobile I like your network just thought I would tell you of better deals, ID Mobile charge £36 a month with 25GB data no upfront fees, roll over data and a cap like you have for the same handset, how can you be competing? Its more expensive and you get less data

  • heidelbergheidi
    Heidi Heidelberg (@heidelbergheidi) reported

    Helping out my mum's partner with a fraud issue caused by @tescomobile who are being utterly incompetent... Shocked to see this issue has been ongoing for 10 years because of their negligence. When will you sort this out Tesco? Shocking

  • Prodigy1973
    BenBeyaz (@Prodigy1973) reported

    @tescomobile I don't shop at Tesco pricing is never clear enough and discounts are not discounts they are made up!

  • keljbow
    kelly bowyer (@keljbow) reported

    @tescomobile I've checked and apparently they're doing work in the area that knocks out signal, but they did that a couple of weeks ago which means I'm paying to be unable to use my phone for about a week and a half out of the month.