Tesco Mobile Outage Report in Cardiff, Wales
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (54%)
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Internet (26%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Saeed Ahmed
(@Saeed_Ahmed02) reported
from
Victoria, Wales
@tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed
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Soozles 🏴💙
(@soozles_) reported
from
Barry, Wales
@tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?
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Nigel Smith
(@nigelbendybus) reported
from
Cardiff, Wales
Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile
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Thomas Richard
(@TRHComposer) reported
from
Cardiff, Wales
@tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?
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Rachel Kendall
(@RachelKendall16) reported
from
Risca, Wales
@tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?
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Hegsy & The Elements
(@HAndTheElements) reported
from
Cardiff, Wales
@tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice
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Soozles
(@soozles_) reported
from
Barry, Wales
Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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𝕽𝖔𝖈𝖐𝕽𝖔𝖑𝖑𝕯𝖗𝖎𝖛𝖊𝖗
(@RockRollDriver) reported
@tescomobile Oh Jeez you are hard work..... It's NOT phones I want, the complaint was about the PHONE APP!! No wonder @Tesco has such a poor reputation for customer service FFS! Tesco tell you that you can check availability of goodvia the phone app!!!!!
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Lindsay Brunt
(@Lindsay_Brunt) reported
@richard54274262 @tescomobile @shezRommy Completely agree!! Staff are rude and appalling! No customer service and no one wants to help their paying customers! CEO doesn’t even care
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john milton
(@PattayaMilton) reported
@tescomobile yes , pay as you go , think no. de activated as not used for long time ? can it be re activated ? need no. to login to to UK bank account , can't fly all way to UK & back for sim card .
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Veronica Scott
(@1c18a29b54484b4) reported
@tescomobile absolute horrific Customer "Care" - just commenced contract, wish i hadn't!!
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Lauren
(@Lauren_J1601) reported
@tescomobile is there’s network issue in South West Scotland just now? No signal for half the family all day, other half is fine 🤔
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Mahon63
(@mahonbLON) reported
@tescomobile I’ve tried 3 times to order a SIM card via your website and the transaction hasn’t completed. My bank says nothing wrong with my cards or account but there might be a problem with your website. I am frustrated as I want to purchase online and can’t
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Andy Phillips
(@APhillips1962) reported
@tescomobile have u reverted back to the “ ignore him he got a problem” approach not just on here but emails direct messages promised phone calls and the worst are there CONCERNS management team showing no concern at all absolutely fuming another wasted day waiting by phone
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Razwan Nazir
(@RazNazir) reported
@cymraesydwi @tescomobile That’s really bad …. Nowadays all the operators are trying to differentiate their services through customer journey and experience, yet it seems Tesco Mobile can’t provide the basics !!!!
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𝕽𝖔𝖈𝖐𝕽𝖔𝖑𝖑𝕯𝖗𝖎𝖛𝖊𝖗
(@RockRollDriver) reported
@Tesco @tescomobile Useless service, no available phone number to check stock at local branch, no way of checking stock of ONE item, at this specific branch via their app. App now uninstalled and attempting to source item elsewhere as #Tesco dont want my business!
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Lindsay Brunt
(@Lindsay_Brunt) reported
@paulrdon @tescomobile It’s so bad! But Tesco will blame your phone or area for the issue… just had mine checked at Apple Store and it’s deffo not the phone!