Tesco Mobile outages and service status in Barry, Wales

Problems in the last 24 hours in Barry, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Barry, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Barry, Wales

Latest outage, problems and issue reports in Barry and nearby locations:

• 
  Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported 6 minutes ago from Barry, Wales

  @tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?

• 
  Soozles (@soozles_) reported 8 minutes ago from Barry, Wales

  Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

• 
  Hegsy & The Elements (@HAndTheElements) reported 37 minutes ago from Cardiff, Wales

  @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

• 
  Nigel Smith (@nigelbendybus) reported 46 minutes ago from Cardiff, Wales

  Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

• 
  Thomas Richard (@TRHComposer) reported 48 minutes ago from Cardiff, Wales

  @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

• 
  Dr Karen Howells (@mind4sportpsych) reported 53 minutes ago from Cardiff, Wales

  @tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  steven rothwell (@steven_rothwell) reported 3 minutes ago

  Can you tell me @tescomobile @O2 why I pay 150 a month for 3 mobiles with no signal. I’m seriously considering moving providers. It’s a joke #ImACeleb

• 
  J (@J6024511744040) reported 8 minutes ago

  @tescomobile your webchat never seems to work...i need an email address for customer service

• 
  steven rothwell (@steven_rothwell) reported 11 minutes ago

  Can you tell me @tescomobile @O2 why I pay 150 a month for 3 mobiles with no signal. I’m seriously considering moving providers. It’s a joke #ImACeleb

• 
  David Michael (@DaveML01) reported 13 minutes ago

  @tescomobile having problems with getting a decent internet signal on my mobile.

• 
  Amy (@StefScope) reported 15 minutes ago

  @tescomobile Just a heads up they’ve confirmed they will indeed let you pay for a service and then disconnect it with no refund. Complaint incoming @CommsOmbudsman

• 
  steven rothwell (@steven_rothwell) reported 16 minutes ago

  Can you tell me @tescomobile @O2 why I pay 150 a month for 3 mobiles with no signal. I’m seriously considering moving providers. It’s a joke #ImACeleb

• 
  Blaximus Longwood (@CuddlerDuck) reported 19 minutes ago

  @Michell78492363 @tescomobile Terrible treatment. I'm cancelling my contract and going elsewhere

• 
  Saramarakookanara 💚 (@saragoodson59) reported 20 minutes ago

  @tescomobile please can you help with a billing issue?

• 
  Adrian Turton (@BroTurton) reported 20 minutes ago

  I’ve had my mob number for over 13 years. @bt_uk confirmed with bills, PAC code. Yet when I tried to port it to @tescomobile, they repeatedly claimed my number was “inactive,” ignored my accessibility needs, and refused to escalate my complaint despite me asking multiple times.

• 
  Adam (@DiscoveryAdam) reported 22 minutes ago

  @tescomobile raised a complaint on 29th January. Told 15 days for a reply. Still waiting and customer service chat people are utterly useless and can only suggest raising complaint again to see if that get a response! Are you serious? How do I escalate this please