Tesco Mobile outages and service status in Barry, Wales

Problems in the last 24 hours in Barry, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Barry, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Barry, Wales

Latest outage, problems and issue reports in Barry and nearby locations:

• 
  Hegsy & The Elements (@HAndTheElements) reported 2 minutes ago from Cardiff, Wales

  @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

• 
  Thomas Richard (@TRHComposer) reported 3 minutes ago from Cardiff, Wales

  @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

• 
  Soozles (@soozles_) reported 4 minutes ago from Barry, Wales

  Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

• 
  Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported 20 minutes ago from Barry, Wales

  @tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?

• 
  Nigel Smith (@nigelbendybus) reported 32 minutes ago from Cardiff, Wales

  Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

• 
  Dr Karen Howells (@mind4sportpsych) reported 58 minutes ago from Cardiff, Wales

  @tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alison Turner (@charliebarley) reported 3 minutes ago

  @tescomobile Ordered new sim as mine was faulty. Supposed to be delivered today (by a non-guaranteed Royal Mail delivery service) It hasn’t turned up but you have deactivated my old sim so I can’t use my phone at all. There’s no post til Monday now. Surely this can’t be right?

• 
  Bella Ciao (@Bella_Ciao_Free) reported 7 minutes ago

  @tescomobile are u having payment issue today as cant get my first payment through on the S25 ultra deal... We have the emails and have received the digital signature code but then get get told try again later... So, are there payment issues or no phone stock...Ta.

• 
  🇩🇰 The Danish Bale 🇩🇰 (@REDDORGU) reported 8 minutes ago

  @tescomobile absolute crap signal everyday for about 8 weeks

• 
  Ann (@English_girl98) reported 8 minutes ago

  @tescomobile Hello, yes they are however I'm still paying for a service that I can't use which is a problem .

• 
  Maly (@MARnHAR) reported 11 minutes ago

  @tescomobile really SUCKS

• 
  Sredna Rapmil (@SrednaRapmil) reported 13 minutes ago

  @tescomobile @tescomobile Sorry Harry, you have no idea how frustrating this is. If you experienced life as a TescoMobile customer you might do! Why else would you leave a longstanding customer without a phone for 31 days after your team mistakenly removed my number!

• 
  Richard (@Richardlewis31) reported 14 minutes ago

  @tescomobile @tescomobile this still isn’t sorted. Talk about the worst customer service I’ve experienced

• 
  Noel Phillips (@noelphillips211) reported 14 minutes ago

  @tescomobile have activated my Sim and entered e top up and yet I can't get my bundle. Can you help please.

• 
  Ginny (@GinintheCity) reported 17 minutes ago

  @tescomobile No. I've spent over an hour already, and all your team managed to do in that entire time was confirm the postcode I gave THEM at the very start. They didn't respond to any of the signal data I sent. Why waste more time?

• 
  James Baker (@_JamesBaker92) reported 19 minutes ago

  @tescomobile why does 5G with full bars mean **** ALL. Very frustrating when phonecalls are constantly cutting off or not even connecting in the first place.