Tesco Mobile

Tesco Mobile Outage Report in Barry, Vale of Glamorgan, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Barry, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Barry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Barry, Vale of Glamorgan, Wales 01/30/2026 16:20

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Barry, Wales

Latest outage, problems and issue reports in Barry and nearby locations:

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • soozles_ Soozles (@soozles_) reported from Barry, Wales

    Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

  • soozles_ Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported from Barry, Wales

    @tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • willog496 Michele Williams QPM (@willog496) reported

    @tescomobile will someone please tell me how I can cancel the auto top up on my elderly mothers doro phone that I set up by mistake. Chat said ring customer service, they told me to go to a store, the store said nothing to do with us - use the app, Mums phone doesn’t do apps. 😩

  • _Penguinflight Penguinflight (@_Penguinflight) reported

    @tescomobile Yes. It took two payments in the same twenty four hours right after being set up with a primary starting amount. It didn't help that I'm using Rocket Packs so just wanted the extra credit for the unforeseen... Have now disabled auto-top-up.

  • Elphaba_Rain Gemma (@Elphaba_Rain) reported

    Tried topping up @tescomobile via the app this morning, after getting numerous error codes, checked my bank & yep multiple charges from Tesco but no top up. Same thing happened in August, took 10 days to release the money. Not a happy customer!

  • Uitlander 🕷️🇪🇺 🇬🇧 Uitlander #YouWonGetOverIt (@Uitlander) reported

    @tescomobile Help. According to my handset I have signal, but am unable to send/receive txts and can't make calls. If I dial my mobile number from a landline it goes straight to voicemail. I cannot login to my account as that requires a code sent by txt.

  • CammieRacing Cammie Racing (@CammieRacing) reported

    After the NIGHTMARE of buying a phone from @giffgaff (2 with faulty batteries, 1 scratched up) I'm sorry I ever left @tescomobile, will you have me back? Your lack of calls over Wifi seem like a mild problem to have compared to dealing with GiffGaff.

  • peter1978 Captain Peter Quinn and the 2 Cats (@peter1978) reported

    @tescomobile as someone who has worked in customer service, i have never had someone have a problem negotiating around the companies website and i havent had a problem either

  • peter1978 Captain Peter Quinn and the 2 Cats (@peter1978) reported

    saved numbers in my phone aint recognised @tescomobile i restarted and same thing happened again, any help?

  • EdwardineMcSwe1 Edwardine (@EdwardineMcSwe1) reported

    @willmurphy29 @tescomobile Similar Customer Service issues with the refunds they owe to customers. Unbelievably they are not issuing the refunds through Tesco stores only through Payzone agents however the bar code they sent with the email advising how much you were overcharged doesn't scan so no refund

  • AlistairRatcli4 Alistair Ratcliffe (@AlistairRatcli4) reported

    @tescomobile could someone explain why I cannot pay my phone off with my club card vouchers because no-one in your customer services department can...

  • CammieRacing Cammie Racing (@CammieRacing) reported

    After the NIGHTMARE of buying a phone from @giffgaff (2 with faulty batteries, 1 scratched up) I'm sorry I ever left @tescomobile - will you have me back - your lack of calls over Wifi seem like a mild problem to have compared to dealing with GG.