Tesco Mobile

Tesco Mobile Outage Report in Barry, Vale of Glamorgan, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Barry, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Barry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Barry, Vale of Glamorgan, Wales 01/11/2026 18:25

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Barry, Wales

Latest outage, problems and issue reports in Barry and nearby locations:

  • soozles_ Soozles (@soozles_) reported from Barry, Wales

    Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

  • TRHComposer Thomas Richard (@TRHComposer) reported from Cardiff, Wales

    @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

  • soozles_ Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported from Barry, Wales

    @tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • mind4sportpsych Dr Karen Howells (@mind4sportpsych) reported from Cardiff, Wales

    @tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Xpressfeelings2 Xpressfeelings (@Xpressfeelings2) reported

    @tescomobile Can't seem to contact anyone in the mobile app webchat...been this way for weeks....I'm deaf and that's how I contact ...please help

  • mhz187 UNKNOWN (@mhz187) reported

    @tescomobile It's only in one area, I've spoke to someone from your team who has said that there is a network issue in the area. Hopefully it's resolved soon.

  • isemann Rodney Isemann (@isemann) reported

    @tescomobile Yes. But Rob why does 5 days keep getting longer? 20 Sep upgrade 22 Sep soap arrives. phone you 28 Sep told 5 days investigation ends Friday 30 Sep 30 Sep told investigation only started 26 Sep! Look at the damn dates people. cc @clairefweir (soz 4 weekend shout but... ‽)

  • Aliceinbetween_ ⋆ 🐖 🎀 𝒥𝓊𝓁𝒾𝒶 🎀 🐖 ⋆ (@Aliceinbetween_) reported

    @tescomobile if I ring you up, are you able to do a proper credit check? I’ve been into store and tried online and you guys can’t verify my identity but I’ve had no issues with anyone else

  • sleepyjenstar Jenny K 🌺 (@sleepyjenstar) reported

    @tescomobile I did that and ended up using a different email address. Thanks for the help 👍

  • cwillis19821 Chloe Willis (@cwillis19821) reported from Cirencester, England

    @tescomobile hi, I received my new phone yesterday and have done a sim swap to keep same number. How long should this realistically take as says up to 24 hours at busy times. It's been 14 hours and no loss of signal on old sim card. Tesco to Tesco swap. Thanks

  • skelton_alisha Alisha Skelton (@skelton_alisha) reported

    @tescomobile please can you help? I ordered a new phone on your app and upgraded and should receive it tomorrow but I entered the wrong email on checkout and now have no tracking ID for my parcel.

  • soozles_ Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported

    @tescomobile Looks like a mast is down in the area so I’m guessing it’s been the same all week. Very frustrating when I’ve missed important phone calls and haven’t had the signal to return them either

  • TerryQuinn10 Terry Quinn (@TerryQuinn10) reported

    @tescomobile Your reports say the mast is repaired. But isn't. Non existent yet you're saying there's no issue. Having to use WiFi after a month of you saying the mast is now sorted, when it clearly isn't. I've paid for a month's service that I have been unable to use. Refunds need issuing

  • manutdTOPFAN73 Joneschris (@manutdTOPFAN73) reported

    I been with @tescomobile 3 years time to upgrade soon.They been awesome not 1 issue.Applied for a clubcard 2 weeks ago got sent a @TescoBankNews card . Did not want it just rung to cancel it lady was brilliant no way am I leaving tesco GREAT CUSTOMER SERVICE its rare these days