Tesco Mobile outages and service status in Barry, Wales

Problems in the last 24 hours in Barry, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Barry, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Barry, Wales

Latest outage, problems and issue reports in Barry and nearby locations:

• 
  Nigel Smith (@nigelbendybus) reported 24 minutes ago from Cardiff, Wales

  Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

• 
  Soozles (@soozles_) reported 41 minutes ago from Barry, Wales

  Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

• 
  Dr Karen Howells (@mind4sportpsych) reported 51 minutes ago from Cardiff, Wales

  @tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??

• 
  Thomas Richard (@TRHComposer) reported 53 minutes ago from Cardiff, Wales

  @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

• 
  Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported 54 minutes ago from Barry, Wales

  @tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?

• 
  Hegsy & The Elements (@HAndTheElements) reported 59 minutes ago from Cardiff, Wales

  @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kathy (@katzmm) reported 4 minutes ago

  @tescomobile hi, I have been told from Monday I'd have service in 24hrs I still have none, I need my phone for work. Can someone please sort this before I lose more business over the weekend.

• 
  Ali. Me (@AlisonWagstaff3) reported 6 minutes ago

  @tescomobile on Wednesday I called your customer service as very rare for me, I had a message saying my data had almost gone. I had added, through your app, a £3.00 500mb bundle. Still no data, I rang CS told me it hadn't worked gave me £3 plus the £5 buffer back.

• 
  Melvyn Buckton (@BucktonMel91596) reported 8 minutes ago

  @colinsmith50 @tescomobile I do not understand why Tesco mobile is being criticized or complained about every single day but none of the other companies. My experience of them is that they are one of the best companies in the UK for service and everything

• 
  Andy Whittle (@andy_whitty) reported 17 minutes ago

  @tescomobile we have no mobile coverage at our house WS3 4EE is there an outage in the area?

• 
  colinsmith50 (@colinsmith50) reported 18 minutes ago

  @BucktonMel91596 @tescomobile I can’t speak for other companies (& frankly couldn’t care less about them). What I do care about is ME having no service & @tescomobile ‘s beyond useless service …

• 
  EuroTrucker (@trucker_euro) reported 18 minutes ago

  @tescomobile I would like to cancel my sim please

• 
  gillian mary (@gillianwyatt601) reported 19 minutes ago from Quainton, England

  @EE ... Could someone from EEtop up card please contact me... I tried to top up my phone because @tescomobile are unable to help me topping up my mobile on their app... so I topped up using EE... they took £19.60 from my bank account but have failed to top up my phone... I would

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 20 minutes ago

  @tescomobile ABSOLUTE DISGRACE! - I have purchased new contract, gave them my PAC code, they moved my old number (in my possession for over 7 years). SIM card still not working! My number does not exist! - They have absolutely no clue what went wrong, they charged me for full month of usage (Direct Debit paid today), but now asked me to RETURN device and cancel the contact because something went wrong! I have asked them if this could be done in store, 6 hours later of me sending email, they BLACKLISTED iPhone! - I have sold my old phone, moved all data to new iPhone, now they black listed iPhone, can connect to internet even through WIFI! - My number lost, TESCO asked me to gave them phone back, I have asked if I can do this in store, they BLACKLISTED device today! - STAY AWAY From those cowboys! Absolute joke, call centres in South Africa and we pay UK prices.... STAY AWAY FROM TESCO MOBILE! I AM PAYING YOU FOR DEVICE YOU COWBOYS!!!! GIVE ME MY MOBILE NUMBER BACK!

• 
  Marie Hobson (@MarieHobson) reported 23 minutes ago

  @tescomobile Hey, loving this new 'guess when you'll have network' game. Been going on since 28th Feb...getting told it's 5 working days then another 5 days. No one ever updates me. Is there a leader board or prizes?

• 
  Stephen Cawdron (@Cawdrons) reported 25 minutes ago

  @tescomobile I have been trying to arrange for a new iphone 17 to be exchanged using your customer services in South Africa. The service is absolutely terrible. I’ve been cut off twice by them just because my questions have gone off script. Please can somebody contact me asap