Tesco Mobile outages and service status in Barry, Wales

Problems in the last 24 hours in Barry, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Barry, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Barry, Wales

Latest outage, problems and issue reports in Barry and nearby locations:

• 
  Dr Karen Howells (@mind4sportpsych) reported 7 minutes ago from Cardiff, Wales

  @tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??

• 
  Nigel Smith (@nigelbendybus) reported 14 minutes ago from Cardiff, Wales

  Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

• 
  Soozles (@soozles_) reported 32 minutes ago from Barry, Wales

  Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

• 
  Thomas Richard (@TRHComposer) reported 43 minutes ago from Cardiff, Wales

  @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

• 
  Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported 47 minutes ago from Barry, Wales

  @tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?

• 
  Hegsy & The Elements (@HAndTheElements) reported 52 minutes ago from Cardiff, Wales

  @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Grace🐦 (@mydogisafreak) reported 1 minute ago

  @tescomobile I'm having trouble topping up my 'bundle' Can someone help me please

• 
  Chris Chambers (@ChrisChamb61755) reported 5 minutes ago

  @tescomobile Hello. I'm abroad and my phone doesn't work!

• 
  ☆ (@house123__) reported 10 minutes ago

  @tescomobile Also my account isn't verified with you (the tesco mobile account) even though its been over a day, can you help?

• 
  David Hamilton (@hamilton_david) reported 10 minutes ago

  @tescomobile please can you let me know how I can make a complaint? Note I am not a Tesco Mobile customer.

• 
  Chris (@geordiechris48) reported 13 minutes ago

  @tescomobile I have a pay monthly sim and want to temporarily forward my calls to another number, however it seems that I am unable to do that as when I try to do it in my phone settings it’s doesn’t work. Do you not allow diverting to a different number on your network?

• 
  Marti (@Marticat2000) reported 14 minutes ago

  @tescomobile 17 plus yrs with 02 at workplace, 8yrs personal, no problems: 9 months with Tesco and nothing but a pain from the start!🤬

• 
  picklemonsterg (@picklemonsterG) reported 21 minutes ago

  @tescomobile been in your store 3 times to sort and contacted call centre and chat for the past 4 days, still nothing just told it’s being looked into. This is a truly awful service and nobody seems to know what’s going on. It’s never been this difficult with other providers!

• 
  David Pacitti (@davidpacitti) reported 21 minutes ago

  @tescomobile It says it’s a busy area, not sure why, can you please log this for me that the data service isn’t working in this area please

• 
  Dave (@In_Dave_idual) reported 22 minutes ago

  @tescomobile How on God's green earth am I supposed to reset my password to log in to pay my bill when it requires a 2SV via SMS when YOU'VE CUT OFF MY SERVICES. Complete joke of a service anyway.

• 
  Melvyn Buckton (@BucktonMel91596) reported 22 minutes ago

  @teresaptaszek @tescomobile Yet another of a constant attack on tesco mobile by somebody. For what it's worth, I have had many many years of excellent service from them.