Tesco Mobile

Tesco Mobile Outage Report in Southall, Greater London, England

Problems detected

Users are reporting problems related to: phone, total blackout and internet.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Southall, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Southall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Southall, Greater London, England 12/13/2025 13:35

December 13: Problems at Tesco Mobile

Tesco Mobile is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Total Blackout (26%)

    Total Blackout (26%)

  3. Internet (24%)

    Internet (24%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Southall, Greater London, England

The most recent Tesco Mobile outage reports came from the following cities: London, Sutton, Epsom, Surbiton, Croydon, Uxbridge, Amersham, Hammersmith and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomSutton Phone
United KingdomLondon Phone
United KingdomEpsom Phone
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Southall, England

Latest outage, problems and issue reports in Southall and nearby locations:

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Harrow Weald, England

    @tescomobile 5 phones down (family).... Answers please

  • SimonGCutmore Fr. Simon Cutmore SHS (@SimonGCutmore) reported from Rickmansworth, England

    A bit peeved at @tescomobile. Tried getting @MatthewCutmore4's PAC code online. No joy. Tried phone, no one answers. We have four contracts with you. It really shouldn't be this difficult to leave the network

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • RonaldCaudy ronald caudy (@RonaldCaudy) reported from Hillingdon, England

    @tescomobile Yes this always happens a lot in this area as send messages to people and they never receive them also. It also because you have same signal here as O2 as well which is unreliable too

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • pennacksplace Stephen (@pennacksplace) reported from Camberwell, England

    EE’s data signal appears progressively worse over the last year or so, anybody got experience of the @tescomobile / O2 network? London-based if that helps..

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • 1SLToo Andy (@1SLToo) reported from Rickmansworth, England

    Morning @tescomobile , do you have a known problem in Central Slough with coverage, both me and another colleague had no service yesterday in and around the bus and train stations also happened one day last week, never had an issue before, be grateful if you could look into it?

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • wwinter86 William Cody Winter⚜ (@wwinter86) reported from Hounslow, England

    @tescomobile any plans to support eSims yet?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • fishfishfish91 jane (@fishfishfish91) reported

    @tescomobile, Ive had 2 lengthy webchats and made a complaint (it was closed before being resolved) with you about the fact I have really bad signal at my new house. I have 4 contracts with you and really need you to help me out here! What can I do other than rubbing my SIM card?

  • NatalieStorey7 natalie storey (@NatalieStorey7) reported

    @tescomobile are you having tech issues? All my contracts numbers are saying number not recognised when we phone them and we also can’t send texts but can receive them and use I message

  • CammieRacing Cammie Racing (@CammieRacing) reported

    After the NIGHTMARE of buying a phone from @giffgaff (2 with faulty batteries, 1 scratched up) I'm sorry I ever left @tescomobile, will you have me back? Your lack of calls over Wifi seem like a mild problem to have compared to dealing with GiffGaff.

  • Elphaba_Rain Gemma (@Elphaba_Rain) reported

    Tried topping up @tescomobile via the app this morning, after getting numerous error codes, checked my bank & yep multiple charges from Tesco but no top up. Same thing happened in August, took 10 days to release the money. Not a happy customer!

  • Caz1001Webb Caroline Webb (@Caz1001Webb) reported

    @tescomobile The music volume on my iPhone 12pro goes up and down by itself, sometimes half deafening me. Should I return the phone?

  • DionPetrie 💛❤️ Dion ❤️💛 (@DionPetrie) reported

    @tescomobile @Elphaba_Rain My payment failed and the bank says I need to speak to you as it’s not a bank issue! I’ve sent you a pm

  • Larakine Larakine (@Larakine) reported

    Hi @tescomobile. Tech support needed pls! Moved from EE & ported old number. Sent PAC code a week ago & started using my new SIM Friday. I receive calls to my old number but can't make any outgoing calls. SMS messages are being sent from the new number. Help!

  • peter1978 Captain Peter Quinn and the 2 Cats (@peter1978) reported

    @tescomobile i normally pay around the 20th, because thats then i get UC, ill try calling in the morning and explaining properly and the fact iove been with you for more than 5 years and this is one of the very few times iive had problems. your website your responsibility

  • JamesPalGA James Palmer (@JamesPalGA) reported

    @tescomobile i have voicemail but calling 905 just gets an engaged tone. Please help, its bad enough having no signal where we live and being tied to this contract...(the main reason i have so many voicemails in the first place.)

  • EdwardineMcSwe1 Edwardine (@EdwardineMcSwe1) reported

    @willmurphy29 @tescomobile Similar Customer Service issues with the refunds they owe to customers. Unbelievably they are not issuing the refunds through Tesco stores only through Payzone agents however the bar code they sent with the email advising how much you were overcharged doesn't scan so no refund