Tesco Mobile

Tesco Mobile Outage Report in Southall, Greater London, England

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The latest reports from users having issues in Southall come from postal codes UB2.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Southall, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Southall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Southall, Greater London, England 01/05/2026 07:00

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (18%)

    Total Blackout (18%)

  4. E-mail (2%)

    E-mail (2%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Southall, Greater London, England

The most recent Tesco Mobile outage reports came from the following cities: Southall, Fulham, London, Croydon, Sutton, Epsom, Surbiton and Uxbridge.

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City Problem Type Report Time
United KingdomSouthall Phone
United KingdomFulham Phone
United KingdomLondon Internet
United KingdomCroydon Wi-fi
United KingdomLondon Internet
United KingdomSutton Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near Southall, England

Latest outage, problems and issue reports in Southall and nearby locations:

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Harrow Weald, England

    @tescomobile 5 phones down (family).... Answers please

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile have had no service for hours now can u shed some light on this please

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • 1SLToo Andy (@1SLToo) reported from Rickmansworth, England

    Morning @tescomobile , do you have a known problem in Central Slough with coverage, both me and another colleague had no service yesterday in and around the bus and train stations also happened one day last week, never had an issue before, be grateful if you could look into it?

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • SimonGCutmore Fr. Simon Cutmore SHS (@SimonGCutmore) reported from Rickmansworth, England

    A bit peeved at @tescomobile. Tried getting @MatthewCutmore4's PAC code online. No joy. Tried phone, no one answers. We have four contracts with you. It really shouldn't be this difficult to leave the network

  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile still no service can someone let me know why

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • stuartbuckle Stuart (@stuartbuckle) reported

    @tescomobile Hi Jade, the complaint has been in longer than that and it’s been over 3-5 days since my call. Is there an address to write to? I presume phones aren’t @tescomobiles forte

  • robsimpson2712 Rob Simpson (@robsimpson2712) reported

    @tescomobile Whatever you do please do not take out any contract with Tesco Mobile. Their customer service is absolutely woeful and they do not care about their loyal customers. I have been with Tesco for years but times are a changing. Pitiful excuse for a market leader.

  • Aggiepob Aggie🌈💙 (@Aggiepob) reported

    @tescomobile 8 days with no signal and nothing but scripted response from “chat” not good enough. Need reliable service as an emergency contact.

  • BurnettGlen Glen Burnett (@BurnettGlen) reported

    @tescomobile imagine debating clearing last bit of your contract and the 2 phones I'm debating on 1 isn't even on the website at all (s22 ultra) and the iPhone 14 Pro max isn't in stock...... HELP

  • cymraesydwi Cymraesydwi 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇺🇦 💜🤍💚 (@cymraesydwi) reported

    @matt_saunders_ @tescomobile @O2 I feel so badly let down. To not even have a time scale is shocking. I've wasted hours and hours of my time trying to get this sorted and no one seems remotely interested. I'm so fed up.

  • izzyjo Izzy Johnson (@izzyjo) reported

    @tescomobile have taken their appalling customer service to new heights today. After no phone service since end of Aug, I finally got a letter offering resolution and asking me to call. I call and after lots of qus was told they can't resolve it over the phone. Never use them.

  • stuartbuckle Stuart (@stuartbuckle) reported

    Still waiting for a promised callback from @tescomobile, been a month since appalling service and my complaint not resolved. Wonder if writing to mobile phone company by old fashioned post would get a response?

  • rachel4908 Rachel Shepherd (@rachel4908) reported

    4th day with no signal now thanks to @tescomobile cutting me off before my replacement SIM arrives 👍 top job.

  • ItsNotNotAlex 🌺 (@ItsNotNotAlex) reported

    @tescomobile you gotta sort out the connection issues in the Vale of Glamorgan. It's a mess

  • matt_saunders_ Matt (@matt_saunders_) reported from Marazion, England

    @cymraesydwi @tescomobile @O2 Never known it to be this bad for anyone. May want to escalate to the CEO or something? I mean it’s far beyond customer service now, this has become a safeguarding issue because you can’t just put your life on hold. Maybe grab a cheap pay as you go sim in the meantime?