Tesco Mobile

Tesco Mobile Outage Report in Thurso, Highland, Scotland

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Thurso, Highland, Scotland 01/25/2026 17:25

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (55%)

    Phone (55%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • stardustkatie Katie 🏳️‍🌈 (@stardustkatie) reported

    Went through 5 online web chats with @tescomobile, got kicked out of 4 of them without a resolution then the 5th told me I had to phone customer care

  • simonsh82307626 simon shaw (@simonsh82307626) reported

    @tescomobile I have been a pay as you go customer for many years but decided to have a new cheap phone on contract,not good so asked to cancel and return to PAYG and keep original number was told OK,3 online chats,1 rude call and still nothing,awful!

  • stardustkatie Katie 🏳️‍🌈 (@stardustkatie) reported

    So I had to call again and now I have a legend actually escalating the issue with the @tescomobile fraud team. It was bad enough having my identity stolen but it's now taken 3 months for Tesco to rectify it which prevents me from applying for any other credit.

  • Lindsay_Brunt Lindsay Brunt (@Lindsay_Brunt) reported

    @richard54274262 @tescomobile @shezRommy Completely agree!! Staff are rude and appalling! No customer service and no one wants to help their paying customers! CEO doesn’t even care

  • donna_skea Donna Skea (@donna_skea) reported

    @tescomobile when will you fix the “problem” you have migrating nos Tesco mobile to Tesco mobile. 20th of Oct 22 I upgraded & you still haven’t fixed it. Don’t use the word escalate or your problems a priority. It clearly is not.

  • GemmaCramphorn Gemma cramphorn (@GemmaCramphorn) reported

    @tescomobile DO NOT take a mobile contract out with tescos . Rubbish customer care service and they can’t resolve an issue they have caused on the account. Even been a customer for 12 years.

  • baldelectrician Stewart McLintock (@baldelectrician) reported

    Just left @tescomobile after 13 years, no point in staying if there is no USP. Off to a cheap virtual operator and reducing my monthly bill by 67% Would have been happy to stay but the pants level of customer service (abroad) made my mind up for me

  • Jen00168027 SheSaid (@Jen00168027) reported

    @tescomobile Whilst on the phone to your customer services for an hour trying to cancel my contract and go to PAYG, they cut my network while I was talking now I'm unable to log into apps etc and they haven't swapped it to PAYG like I asked.

  • Horne_V Victoria Horne (@Horne_V) reported

    @tescomobile Such appalling service following a number migration issue. No one available to escalate my complaint to. No evidence you are even trying to fix it.

  • donna_skea Donna Skea (@donna_skea) reported

    @tescomobile I won’t DM you, as it makes no difference, wastes both our time. An answer here with regards to a timeline for a fix & an explanation of what you are doing would be helpful to me & others. I’ve had no update other than it’s a known fault. We are 11 weeks on.