Tesco Mobile

Tesco Mobile Outage Report in Thurso, Highland, Scotland

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Thurso, Highland, Scotland 02/19/2026 16:50

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • a7aylor A.T (@a7aylor) reported

    @tescomobile hi, cannot make a call. Im on pay monthly new handset, i just get “It has not been possible to connect your call”. Cant even dial tesco mob help number.

  • Biancaaa89 Biancaaa ✨ (@Biancaaa89) reported

    @tescomobile I cancelled my sim contract with you last month and you’ve taken another payment this month still! Your online chat rep didn’t seem to understand what I was saying and then I got cut off. Can you help sort this please?

  • lauelle4 laura j Watts (@lauelle4) reported

    @tescomobile Service down? AL8

  • thebearmbumby Matt Bumby (@thebearmbumby) reported

    @tescomobile you are by far the worst network to deal with lie to me then hang up on me when I asks simple questions and pretend you don’t hear me with the customer service saying hello 10 times but u can hear her smiling about it!!!

  • KatieHirst7 Katie Hirst (@KatieHirst7) reported

    @Tesco I’ve purchased a £10 Top up E voucher on your website, received order confirmation but still haven’t received the voucher. It’s credit for a vulnerable teenager @tescomobile please help urgently

  • Amanda_Pebbles Amanda Finestone (@Amanda_Pebbles) reported

    @tescomobile Then it shouldn't have been agreed, should it? Again, terrible customer service and your terse responses not helping convince me to stay as a customer. Anyone ever trained you to be conciliatory?

  • chipmunkowl Kim Noadster (@chipmunkowl) reported

    What a nightmare @tescomobile placed an order last Tuesday, was lost by DPD. Horray finally got to the bottom of it yesterday, replacement sent. Arrived today but no SIM card! Tried to call, systems down. Online chat, replacement SIM now being sent... all in all a real pain!

  • theseguins theseguins (@theseguins) reported

    @tescomobile How do I escalate a complaint?

  • HellcatHellenic Hellenic hellcat (@HellcatHellenic) reported

    Is that acceptable @tescomobile @Tesco ? I was told the fraud team would come back in 5-7 days. Been way over that. Then fobbed off by a manager who refused to speak or help out the advisor on the phone to me. You lot are an absolute shambles

  • iowlightning James Reed (@iowlightning) reported

    @tescomobile hi. Iv had no signal since Sunday evening. Phone says no service. I know other people on network who are fine