Tesco Mobile

Tesco Mobile Outage Report in Thurso, Highland, Scotland

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Thurso, Highland, Scotland 03/31/2026 14:00

March 31: Problems at Tesco Mobile

Tesco Mobile is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (39%)

    Phone (39%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (26%)

    Total Blackout (26%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • michaellauder2 michael lauder (@michaellauder2) reported

    @tescomobile ur coverage map says u have good coverage in Whickham Gateshead, up to 4g. I'm up there regularly and struggle. Tonight I couldn't even stream at 360p resolution.

  • Richperks 𝗥𝗶𝗰𝗵 𝗣𝗲𝗿𝗸𝘀 (@Richperks) reported

    @tescomobile worst customer service ever. After almost 3 months of no assistance, I need help - I want this problem resolved, today! @tesconews @Tesco

  • JonnyBWoode JonnyBWoode (@JonnyBWoode) reported

    @tescomobile No, it just comes up as "verifying number" but never does. I don't have any other android phone to try it on

  • jenguw jamg-w (@jenguw) reported

    @tescomobile Hi the Tesco status message have said the same thing for hours, i.e that there are issues and your engineers are dealing? There is no estimated timescale when it’ll be sorted out……is this due to an O2 issue or is it purely a Tesco problem? I am in the Beckenham/Croydon area

  • theboydonald Theboydonald (@theboydonald) reported

    @tescomobile @WhichUK Bet it wasn’t by anybody with no mobile data for the last month! Ongoing issue with PAC codes. Still billed me though, so no skin off @tescomobile nose eh?

  • Kevin_Bridgend Kevin Jones #FBPE (@Kevin_Bridgend) reported

    @tescomobile When will Tesco start supporting ESims? I have a Smartwartch that I cannot use. I was told when I changed contracts that they did support Esims but I think the salesperson did not understand LTE on a smartwatch.

  • Seagullshit1 Seagullshit (@Seagullshit1) reported

    @martin_slimm @tescomobile Mine can be a bit hit and miss, I think mine is down to poor signal or maybe because I choose a cheaper phone (iPhone SE) not a all singing all dancing expensive model.

  • DamianONeill15 Damian O'Neill (@DamianONeill15) reported

    Thank you for highlighting this important topic #GMB. @tescomobile are just as bad. I have tried for the last six months to have my Dad’s mobile contract cancelled since he lost capacity due to dementia.

  • Boucherjp2 Justine (@Boucherjp2) reported

    Supposed to have a new phone delivered Friday but was delayed,I’ve tried to cancel my order due to me going abroad on the 16th as no one will be home,called customer services to but was asked to call back today to sort something out. Unreachable with n°s given @tescomobile HELP!

  • MrJamieW Jamie W (@MrJamieW) reported

    Totally fed up w/ @tescomobile’s v poor customer service. They refuse to liaise with @quidco. After spending much time, @tescomobile have failed to investigate a compliant. I have lost out on cashback on despite being with them both for ages.