Tesco Mobile outages and service status in Thurso, Scotland

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Thurso, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  steven rothwell (@steven_rothwell) reported 5 minutes ago

  Can you tell me @tescomobile @O2 why I pay 150 a month for 3 mobiles with no signal. I’m seriously considering moving providers. It’s a joke #ImACeleb

• 
  Eyeofthebeerholder (@Eyeofthebeerho1) reported 6 minutes ago

  @tescomobile is there a problem with the webchat function??? Won't open a chat.

• 
  Chris (@geordiechris48) reported 10 minutes ago

  @tescomobile When are you going to give your customers Visual Voicemail (if ever)? You use O2’s network and they provide this service, so why don’t you?

• 
  Jeremy (@io_scores) reported 11 minutes ago

  @tescomobile There is an issue. It has been well over a week now. Can you please provide me with a timescale as to when this mast is getting fixed?

• 
  Volcano Aerial (@VolcanoAerial) reported 12 minutes ago

  .@tescomobile very disappointed! Number port from @O2 has failed. Hearing others in the call center also experiencing the same issue. You’re a virtual operator of o2, is o2 making it difficult to switch? @MartinSLewis for visibility.

• 
  Sam Horne (@SHN51989) reported 14 minutes ago

  @picklemonsterG @tescomobile Worst customer service I’ve ever received, I was due a call back after 24hrs, then 48hours, then within 3 days, then 5 days, then within 10 days.. still nothing. Excuse after excuse.. sky mobile much cheaper

• 
  David Pacitti (@davidpacitti) reported 14 minutes ago

  @tescomobile It says it’s a busy area, not sure why, can you please log this for me that the data service isn’t working in this area please

• 
  Clare Roddison (@CRoddison) reported 17 minutes ago

  @tescomobile if you need a reliable network and have any vulnerable relatives and need to be available I urge you not to use this provider #telcomsombudsman

• 
  Chris B (@cbowtrafsol) reported 20 minutes ago

  @tescomobile Private message link still not working, should I just give up with Tesco Mobile, close my existing account and find another provider?

• 
  Paddyh (@PADDYHOWARD) reported 21 minutes ago

  @tescomobile you really need to send your staff to the same training as EE. Been trying to deal with you guys from Thursday regarding my mums death and had nothing but problems. At a time I’m grieving and need help not more problems.