Tesco Mobile

Tesco Mobile Outage Report in Thurso, Highland, Scotland

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Thurso, Highland, Scotland 02/05/2026 11:40

February 05: Problems at Tesco Mobile

Tesco Mobile is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (55%)

    Phone (55%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Lotteburch Charlotte (@Lotteburch) reported

    @tescomobile Please would somebody be able to help me regarding international calls ?

  • bethanyluckett Beth Luckett (@bethanyluckett) reported

    @tescomobile Hello. I understand I can do this but I was cut off from mobile data for 2 days. O2 have apparently offered 20gb free for the rest of the month due to the problem over 4000 homes are having. Is this something you would consider?

  • alickc Alick Cross (@alickc) reported

    @tescomobile Fortunately Ive been put on a rolling monthly contract. Which will be terminated after a month after being with tescomobile for 10 years. Your customer service has really gone very poor

  • Suej1959 Sue Jones (@Suej1959) reported

    @tescomobile @Tesco @tesconews Shes 70+ wanted to upgrade/change her old mobile/keep her old number & come to #tesco mobile because she's a loyal customer but no help/it's nearer for her as she shops there every Sunday.She's got one now with EE who was very helpful.A #tescovoucher wouldn't go a miss for her 😔

  • mbw7mbw7 Mattbw7 (@mbw7mbw7) reported

    @tescomobile I'm currently in a web chat with your agent trying to cancel s contract were you've never delivered a phone (Feb 22) yet are still taking my money. The only way I can stop this theiving is to cancel my DD. What a terrible service

  • alickc Alick Cross (@alickc) reported

    @tescomobile I was never made aware of this at the time. Why don't you just get the customer to call when they receive the new SIM

  • Reesy60 Chris Rees (@Reesy60) reported

    @tescomobile Hi Sean, I went back into my local store yesterday at around 1500, still same problem, store staff were great , escalated to tech who wanted to transfer me to telesales, staff member refused saying that has already been tried, tech promised me a call back within 24 hours.

  • NeilHough7 Neil Hough (@NeilHough7) reported

    @Keycort @tescomobile I ain’t had any issues

  • Giles_Pepperell Giles Pepperell (@Giles_Pepperell) reported

    @tescomobile can’t report/forward spam texts/calls to 7726 today, what’s the problem?

  • burkittttt Mr Burkitt Esq 🇸🇪 (@burkittttt) reported

    @BigMrWilly1 Sorry, Mrs B flushed it down the toilet yesterday after she found out my grandson had accessed my special lady folder. Dried it out in cornflour but it did nothing, had to buy a new one from @tescomobile and the young man laughed at my plight. Also I’m banned from the car boot.