Tesco Mobile

Tesco Mobile Outage Report in Thurso, Highland, Scotland

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Thurso, Highland, Scotland 03/27/2026 07:25

March 27: Problems at Tesco Mobile

Tesco Mobile is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (41%)

    Phone (41%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (24%)

    Total Blackout (24%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • debsyW14 MD (@debsyW14) reported

    @tescomobile hi, I changed over to you this week and my number was meant to change also. This is very hit and miss and I do not receive half my texts, old and new number both in use. Number on my phone has not changed to old number. Help

  • BlubberJok BlubberJok (@BlubberJok) reported

    @tescomobile Hello. For the past 2 years my mobile data doesn’t work unless a VPN is connected to it. I’ve tried absolutely everything to fix it. Would you happen to know why? Thanks!

  • Jennywolff1987 Jennifer Wolff (@Jennywolff1987) reported

    @tescomobile hi there I am just wondering why has my old mobile phone number not transferred over to you guys yet was supposed to be done by 6pm had no other texts from you guys to say there was a problem.

  • FlandersPie Mark Holland (@FlandersPie) reported

    @tescomobile hi your webchat is showing offline until 7am tomorrow, any chance of some help please? 🙃

  • Sophieejane1200 Sophie (@Sophieejane1200) reported

    @tescomobile no service?

  • Steve197Uk Steve197_uk (@Steve197Uk) reported

    @tescomobile @WhichUK I will cancel this contract if you do not send me a contact email address without all the form filling beforehand. She has no login details as she only had the phone twelve days

  • avr28 Amy Buzza-Blackwell (@avr28) reported

    Terrible service from @tescomobile since switching. Spoken to webchat 3 times, been into store twice, and nobody can explain why my old no hasn’t been transferred properly. Can’t ring to complain as I can’t use my phones to make calls as the transfer hasn’t happened properly…

  • Sausagef1nger Alex Mckinney (@Sausagef1nger) reported

    @tescomobile @WhichUK Maybe you should goto highwoods colchester because your connection sucks and your crap 3rd party customer service is pathetic. I am taking all my contacts and leaving Tesco. Your complaints procedure is crap also. Ofcom will be informed.

  • Martin_Law Martin Law (@Martin_Law) reported

    @tescomobile Hi, can someone help with a billing query?

  • Steve197Uk Steve197_uk (@Steve197Uk) reported

    @tescomobile @WhichUK My daughter has received a bill for £210, she cancelled the contract within the cooling off period because of the appalling service she received in several of your stores , I have two phones with you , one is near the end of the contract,