Tesco Mobile

Tesco Mobile Outage Report in Thurso, Highland, Scotland

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Thurso, Highland, Scotland 01/13/2026 21:40

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Ner1sa nerissa (@Ner1sa) reported

    @tescomobile hello, I wonder if you can help, I work in a reception class in school, we use mobile phones for role play. Would you happen to know if the display models in store could be donated at all, once they have been finished with? Thank you.

  • we5ky we5ky (@we5ky) reported

    @tescomobile Hi. On the 23rd my phone was stolen, I called that day and requested a new Sim. That arrived on Tues 28th but after spending all day trying to activate it your help desk concluded the sim was blank. New one sent and arrived on 30th. That was also didn’t work..

  • wadgers Pennie Wadge (@wadgers) reported

    @tescomobile don't know if you'd be able to help, but keep trying to send finished hunt and it keeps failing to send! is that your end or mine?

  • kdlg56 Keith Blair 🇺🇦 (@kdlg56) reported

    @tescomobile Thank you, I think it’s the latter. I’m asked to pass an “Arkose” test but it fails to load anything no matter how long I wait. Never had this sort of problem before. I’ll go a different route methinks but thanks again for trying.

  • Cap_Dusty CaptainDusty (@Cap_Dusty) reported

    Spoke to @tescomobile for an hour and 20 minutes for a serious issue just to get palmed off and told there's nothing they can do!! You treat people like they're nothing. It's disgusting.

  • Whoamiftr Kelly Cornwell (@Whoamiftr) reported

    @CummingsPFH Thanks Karen. Hoping they’ll sort something out soon, otherwise I’ll be taking Mum out to get a new phone (not with @tescomobile ) and I guess a new number, which will pose more problems - contacting people to pass on her new number. 🙄

  • AfonsoGladson Gladson Afonso (@AfonsoGladson) reported

    @tescomobile can you help me get back my colleague discount I done my upgrade few months ago had entered my privilege card no and I just realized the colleague discount is not applied I contacted the customer service and they could not help

  • Mayflower771 Mayflower77 (@Mayflower771) reported

    @tescomobile No not good enough, I was offered a partial refund for last month and if this is going to continue throughout April then you need to reimburse as I'm not getting the service I've paid for. I have pretty much zero reception at home and in the surrounding area

  • Michael04094310 Michael John (@Michael04094310) reported

    @tescomobile Does your call centres sell our phone numbers on or something? Since using the online chat service I've had no end of spam phone calls. Before I had none. Bit too much of a coincidence for my liking!

  • AmazingShambles Shambles 💚 (@AmazingShambles) reported

    @tescomobile any plans for Wi-Fi network on TfL services or at least a share with another provider like o2?