Tesco Mobile

Tesco Mobile Outage Report in Thurso, Highland, Scotland

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Thurso, Highland, Scotland 02/23/2026 11:15

February 23: Problems at Tesco Mobile

Tesco Mobile is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • AnnabelleHeywo1 Annabelle Heywood (@AnnabelleHeywo1) reported

    @tescomobile hi, is your webchat not working today…?

  • samvj88 Samantha Joy (@samvj88) reported

    @tescomobile Hi, hope you can help. Daughter is in Mexico & unable to make calls. I’ve updated her safety buffer but she has a message to say she only has £1 left, her account says £50, can you help?

  • truebluey69 Kevin Thompson (@truebluey69) reported

    @tescomobile I am very disappointed that Tesco has decided to go along with the other money grabbing mobile airtime providers. . except O2.. which puzzles me as you use their mobile network... profiteering ?? Anyway, tesco will be losing 6 contracts before the end of the year.

  • Pig_Maiden Kerry Canning (@Pig_Maiden) reported

    @tescomobile Still having problems, Rob. After 9 phone calls & a surprising twist where I couldn't even call or text yesterday, I now have to wait for SIM no. 3 to be delivered...some time after Wednesday. I've been told several times everything would be reset & it has never happened. Awful.

  • seymourjames3 Jimbooooo (@seymourjames3) reported

    @tescomobile @Pig_Maiden Sean I don't know about @Pig_Maiden but my issue was with restrictions that tesco put on automaticaly to sim card but there is nothing u can do about it for me tesco did not tell me and i have gone round in circles so I will be leaving no help whatsoever

  • therealasliatta qari saab (@therealasliatta) reported

    @tescomobile fix up

  • wstephw Steph Thomas (@wstephw) reported

    @tescomobile Thanks for responding. I very much hope you will issue my sons refund now and not fob me off like the rest of the customer service team.

  • m0untain_ash jehan p(ro)uvaire (@m0untain_ash) reported

    @tescomobile Just did, have spent about an hour on the phone with customer care and was told to go into the shop which I can't do atm

  • SmileyMatthew91 Matthew Hall (@SmileyMatthew91) reported

    @tescomobile No problem, I’ve private message @tescomobile with the details

  • Pig_Maiden Kerry Canning (@Pig_Maiden) reported

    @seymourjames3 @tescomobile Thanks, Jim. Utterly useless shower of charlatans. Happy to take the money but no regard for customers. I've documented everything. If not resolved soon I'll be bypassing Tesco altogether and taking my issue to the relevant ombudsman. So many folk having similar issues. So poor.