Tesco Mobile

Tesco Mobile Outage Report in Thurso, Highland, Scotland

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Thurso, Highland, Scotland 02/03/2026 10:30

February 03: Problems at Tesco Mobile

Tesco Mobile is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • pejro Brixton Bum (@pejro) reported

    @tescomobile Atrocious coverage for the last 2 weeks across all my devices, what's going on? Constant dropouts, long waits to reconnect, very slow. Same with a colleague, who's given up on you altogether. When are you intending to fix this?

  • BrownEyedGirlGB Trina S 💙 (@BrownEyedGirlGB) reported

    @tescomobile I know how to get the PAC code. What I want to know is how to cancel and stop payments as it’s CA on a credit card.

  • ddjm Deb Mills (@ddjm) reported from Sandiacre, England

    It’s such a shame @tescomobile are closed! I am incandescent with rage! Good luck to the customer care team tomorrow

  • andygboro Andrew Danby (@andygboro) reported

    @tescomobile My wife, the account holder, went to the store she purchased the phone from once again yesterday, and the advisor in store who has been excellent put my wife in touch with a customer care manager. Once again, she was fobbed off with this individual.

  • grumpygal1 Michele Hodgson (@grumpygal1) reported

    @tescomobile Not good enough @clairefweir. Customer relations now not even able to pick up a phone.

  • Stefano119531 Stefano11953 (@Stefano119531) reported

    @Wiglanta1971 @EE @tescomobile If I were you I'd think about that very carefully & I say that as a current but soon to be ex Tesco mobile customer.

  • _HinduTimes ryan (@_HinduTimes) reported

    @tescomobile It has taken me to going on Twitter for any sort of response and even then it is just empty promises. I have an ombudsman complaint ready to go. I think this should be taken more seriously.

  • stevejay63 Stevejay63 (@stevejay63) reported

    @tescomobile It's your customer concerns team responsible for the problem

  • _HinduTimes ryan (@_HinduTimes) reported

    @tescomobile Service continues to be absolutely horrendous. No complaints process at all. It is embarrassing.

  • BigTallTweets1 The Bogus Gasman 🇺🇦 (@BigTallTweets1) reported

    Apparently it is OK that @tescomobile keeps customers without service since January & into March then fob them off with a standard mass text response. Still collecting payments too. No compensation from a company which predicts profits of 2.5 billion this year. #VeryLittleHelp