Tesco Mobile

Tesco Mobile Outage Report in Thurso, Highland, Scotland

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Thurso, Highland, Scotland 03/27/2026 23:30

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (41%)

    Phone (41%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (25%)

    Total Blackout (25%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • niccismum audrey meek (@niccismum) reported

    @tescomobile Hi liz I need to talk with someone about your Call centre. I am not an tesco customer it is a business problem that is affecting your customers

  • youngalistair Dodge deora (@youngalistair) reported

    @tescomobile tesco mobile coverage is very poor where i

  • hollieesheridan hollie (@hollieesheridan) reported

    Hi @tescomobile I received a letter in the post regarding a new contract, however, I have never set one up with you and am not a customer with yourselves. Is there any way to get in touch with your fraud team? Many Thanks

  • wirelessmagic Localhost (@wirelessmagic) reported

    @tescomobile Could someone please check why my pay monthly line is not working? I can receive SMS but cannot receive calls.

  • _MissWatt Kirstie (@_MissWatt) reported

    Hi @tescomobile. I just thought I would let you know that Pratyush, who works for your online service team, has went above and beyond with his customer service this afternoon. 💫#thankful

  • Elizabeth_Mc74 Donna Elizabeth McLean (@Elizabeth_Mc74) reported

    @tescomobile been a customer for 7 years. for the last 3 weeks I haven't been able to access my account. Nor can i to speak to anyone & have an order sorted out. Where are the staff.?? Also. the phone I'm ordering is £26 per month.. but with 'EE' it's half that price. As for 2 years not 3.

  • MaxP37 Max Power (@MaxP37) reported

    @tescomobile Hi, it's not a coverage issue. It's not the sim, can I change the apn settings? 4g used to work just fine but all 3 mobiles are having issues when at home now for the past 2-3 months.

  • imogenlucyy Imogen Smith (@imogenlucyy) reported

    Just received a parking fine from @Tesco West Bromwich Extra. Been charged £70 for spending 33 minutes in your store. As a regular Tesco and @tescomobile customer it's upsetting to be harassed by a private company for such a large fine just for shopping at your store. 1/2

  • Elisegude elise (@Elisegude) reported

    @tescomobile hi i bought my new phone on Saturday and kept my number from my old phone, the number still hasn’t transferred and it won’t let me call anyone or text. it keeps saying ‘you need to top up to make this call’ please help, thank you

  • SteJoycey10 Stephen Joyce (@SteJoycey10) reported

    @tescomobile Done both using covid to not answer phones is a **** excuse and test replies taking me into app that then tells you to text ! Sick going around in circles