Tesco Mobile

Tesco Mobile Outage Report in Thurso, Highland, Scotland

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Thurso, Highland, Scotland 12/28/2025 04:55

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (18%)

    Total Blackout (18%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • DHthwaite DHthwaite (@DHthwaite) reported

    @tescomobile Can't get default PAYGO sim code. Can't retrieve from mobile app, personal details option not there, despite the site saying it is! Web chat... just shows little X, nothing happens. Called help number 4 times and got cut off. Anyone else hate technology?

  • DanniRobertson Danni (@DanniRobertson) reported

    @tescomobile we have phoned and haven't been able to speak to a manager once and asked for this to he escalated twice. My gran had an accident yesterday when she was vulnerable and on her own resulting in a bad facial injury and she was unable to call any family as she had no se

  • asia198 Joanna Piotrowska (@asia198) reported

    @tescomobile its nearly month now with super bad/no service at all in B261TF area. Im told each single time that its beeing fixed but obviously its not...im starting to think about ending contract as the service is not provided as it should be...

  • ANNA77LUNT ANNA LUNT (@ANNA77LUNT) reported

    @tescomobile This is still not resolved!! Its made things worst I need to carry 2 phones around now and you wznt to chargd me to top up a payg sim, which I only have because I cannot make calls on my contract sim which i already paying monthly for.Can i have your complaints procedure please.

  • GlenAHardy Glen Hardy (@GlenAHardy) reported

    @tescomobile my mother-in-law was scammed today and your customer service team are shocking in trying to help her get her phone sorted out! Please contact me!!

  • sribena Sabina salah (@sribena) reported

    @tescomobile is there a network issue i cant seem to make any calls

  • MommabearLou mommabear (@MommabearLou) reported

    Cannot express how much I would encourage others to avoid @tescomobile…horrendous customer service! Won’t let me speak to a manager as will be getting a call in 7 days…11 days later, still nothing 🤬 shame on you @Tesco

  • justxclaire Claire Joanne 🌼📚🌸 (@justxclaire) reported

    @tescomobile I don’t even know where to begin. I’ve made over 35 phone calls since November last year and here we are. I would never take a contract out with Tesco again.

  • j9mickey Janine Allen (@j9mickey) reported

    Shocking #CustomerService from @tescomobile - promised an update with the situation regarding network problems more than 2 weeks ago and heard nothing! Please advise what you can do.

  • yabigeejit Dazzzlar (@yabigeejit) reported

    I’m not a keyboard warrior, slagging off poor service etc but after 8 calls, being cut off, promised a call back (still waiting, an hour late), Joyce, Dani, Jordan and Rachel are the epitome of totally garbage service, empty promises and total uselessness @tescomobile .