Tesco Mobile

Tesco Mobile Outage Report in Thurso, Highland, Scotland

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Thurso, Highland, Scotland 03/24/2026 02:25

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (21%)

    Total Blackout (21%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • isemann Rodney Isemann (@isemann) reported

    @tescomobile @clairefweir the thing is, this shouldn't be all on my time. Some of it yes, that's fair (3days, 5days) all good. But it should be taken seriously and good contact with the customer should happen rather than this ramshackle approach. Being told different things etc.

  • hanleeder han 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@hanleeder) reported

    @tescomobile hi I’m trying to reset a password for my Tesco mobile account and it’s not working, can I have some help please?

  • Debsie9237 Debsie (@Debsie9237) reported

    @tescomobile I’ve done all this. Online it says our service is fine. Twice used online chat each time they said problem in area that will be fixed soon.

  • Richarda80 Richard (@Richarda80) reported

    @tescomobile does your new Malden store not want to deal with new customers at 630 on a week day ? Peddled a story of card readers down to start with but changed tune after advising they weren’t in main store!!

  • ESPeciallyFlynn ESPF (ЕСПФ) (@ESPeciallyFlynn) reported

    @tescomobile I mean, the chat that we started also shut down immediately. It would be nice to speak to someone who was able to do ANYTHING useful.

  • ESPeciallyFlynn ESPF (ЕСПФ) (@ESPeciallyFlynn) reported

    @tescomobile Hello. Your bio says you're here to help. It would be nice if that were true. Any way to actually buy the phone I was offered at the price I was offered? It is your company's fault that it's taken me a week to get this "far" with the order, after all.

  • cheekychipz emuboy1998 (@cheekychipz) reported

    @tescomobile hi! I'm trying to upgrade my phone 9months early but everytime I try to process this it keeps trying to upgrade another member of my family contract I'm paying for with no option to upgrade my own contract? Help please and thank you 👍

  • sleepyjenstar Jenny K 🌺 (@sleepyjenstar) reported

    @tescomobile I did that and ended up using a different email address. Thanks for the help 👍

  • Rachel_Mishkin Rachel (@Rachel_Mishkin) reported

    @tescomobile I already have these details and I'm still waiting for a response. Tesco Mobile seriously need to invest more training in their overseas customer service and take ownership of issues raised by customers instead of the customer going round in circles and achieving nothing.

  • roxy26117 lorraine jackson (@roxy26117) reported

    @tescomobile disappointing customer service at your Shettleston, Glasgow branch. My 75 year old mum bought a basic mobile phone from you, went back 2 days later to get some functionality advice and was told as it wasn't on your mobile network they couldn't help her. Poor show!