Tesco Mobile outages and service status in Thurso, Scotland
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Full Outage Map
- Tesco Mobile generated 0 outage signals in the last 24 hours around Thurso, including 0 direct reports.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Thurso, Scotland
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Thurso, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Da33a Jay (@DoogieHowitzrMD) reported@tescomobile My mother of 79 is without service on her PAYG Tesco mobile. She needs for NHS appointment texts. Have tried every way to get assistance (in store & customer service) but are constantly stopped by ridiculous security measures that need a functioning phone. Help!!
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picklemonsterg (@picklemonsterG) reported@tescomobile 2 weeks now and still Not ported over! If anyone thinking of moving to Tescomobile and uses online banking, Authenticator apps for work study etc. then please don’t use Tesco. Awful service and so inconvenient!
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ToonLad101 (@ToonLad101) reported@tescomobile So I just carry on using the mobile I've had with you for the last 4 years on the account I've had with you for the last 10+ years. Shocking customer service
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montyniblet (@montyniblet) reported@tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.
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Adult Human Female : 46XX : Woman : Truthsayer (@LestaMarina0906) reported@tescomobile - did you check that everywhere had good 4G capability before you turned off your 3G..?.. Since your 3G got turned off my new 4G phone regularly drops the signal and cuts off important calls or blocks text messages.
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Chris Rooum (@Rooumy) reported@tescomobile what is happening with your network? Awful coverage, poor signal, cannot have a conversation with anyone or get online. It’s like trying to use dial up on an iPhone. 💩
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Clare Roddison (@CRoddison) reported@tescomobile if you need a reliable network and have any vulnerable relatives and need to be available I urge you not to use this provider #telcomsombudsman
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Paul Marks (@paulsmarks) reported@tescomobile is there an issue with the app ? I am only getting a white screen and have tried offloaded and reloading the app but issue remains
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alice 🩵 (@LilMissAlice__) reported@tescomobile is the app down as it’s not loading on mine or my partners phones? I’ve tried deleting and redownloading etc but it’s not working
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Saramarakookanara 💚 (@saragoodson59) reported@tescomobile please can you help with a billing issue?