Tesco Mobile outages and service status in Thurso, Scotland

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Thurso, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TheRealMacSween (@Dougie05957548) reported 4 minutes ago

  @tescomobile I’d love to, if private messaging was activated on the Tescomobile X account. The guy in your call centre said he would call me at 3pm. Still waiting. Totally crap. Going back to O2.

• 
  Eleanor Burrell (@Eleanor000001) reported 9 minutes ago

  @tescomobile I have had no mobile data since porting my number, been sent a replacement sim which hasn’t worked everyone at customer service just says it’s completed when it clearly hasn’t as it is not working

• 
  Dave Kendall (@DaveKendallPho1) reported 9 minutes ago

  After 3 yrs with @tescomobile I left due to my BT package inc mobile with landline. Last yr returned to @tescomobile and can’t believe that coverage and signal strength is now less than it was 3 yrs ago. Surely it should be the same or better?

• 
  Paul Dyer (@pauldyer505) reported 10 minutes ago

  @tescomobile Hi Chris. My number is 07955695693 - for quite a while the app has said I can’t upgrade. Could you tell me why and how I can fix it please?

• 
  Bella Ciao (@Bella_Ciao_Free) reported 12 minutes ago

  @tescomobile are u having payment issue today as cant get my first payment through on the S25 ultra deal... We have the emails and have received the digital signature code but then get get told try again later... So, are there payment issues or no phone stock...Ta.

• 
  Justine (@bean0509) reported 13 minutes ago

  Man I was so happy to be going to @tescomobile when my o2 contract ended but the whole system is terrible!! Terrible customer service, I’ve had a nightmare!! Customer service will always win over price!

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 19 minutes ago

  @tescomobile I’ve been left completely without service since late May after trying to port my business number (07483354922) from Lebara. Lebara confirmed the number is with you, but my Tesco SIM won't activate. Your customer service has been zero help and keeps cutting me off. I am losing clients and money every single day because of this mismanagement. Please get an advanced tech team to look at this deadlock and DM me immediately to resolve this. #CustomerService #TescoMobile

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 20 minutes ago

  @tescomobile Why should I remove my number from the public if this number was completely destroyed by you? You have switched off number which I have had for over 7 years and today, I was told to cancel contract with Tesco as ‘we don’t know how to fix it’ so best way is to cancel it!

• 
  Andrew Perry (@LeonTransaxle) reported 21 minutes ago

  @HeldinEU @bean0509 @tescomobile Voxi works for me, and I can tweet **** like this without it counting in my data allowance.

• 
  Dave Kendall (@DaveKendallPho1) reported 22 minutes ago

  @socoolrobyna @tescomobile happily promoted their mobile service in their Sthelens store but you can’t get 3G in there, let alone 4G