Tesco Mobile

Tesco Mobile Outage Report in Thurso, Highland, Scotland

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Thurso, Highland, Scotland 01/20/2026 05:40

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • gooutdancing32 North of the Wall (@gooutdancing32) reported

    @tescomobile I’ve tried to do this a few times but I want to donate it and it won’t let me do it without putting a recipient on with email details. Could you advise how to do it. Crisis are pretty unhelpful and could learn a thing or two from your fantastic customer service

  • smallpersonn smalls (@smallpersonn) reported

    @AwkwardAdaWitch @tescomobile Has someone cut a mast down?

  • marciovmenezes Marcio Vidal (@marciovmenezes) reported

    Called Customer Service and after more than 40 minutes to hear someone will open an INVESTIGATION and this will take 3-5 days. So no REFUND, NO Phone. I am very frustrated. The feeling is Tesco Mobile scammed me. What I should do? @tescomobile

  • dozydora99 janet forbes (@dozydora99) reported

    @tescomobile Thanks but thats not good for me. I need it setting up. I definitely need the problems looking into as it is getting worse.

  • dozydora99 janet forbes (@dozydora99) reported

    @tescomobile can I go into Tesco Mobile shop and get a new phone set up there now? Have had constant issues with my phone for 2.5 years with phone calls/texts/messages/voice mails not ringing even though volume on loudest. Missing lots of calls etc

  • marciovmenezes Marcio Vidal (@marciovmenezes) reported

    When I opened the box, wasn't the iPhone 12 and was some "Square Readers" £20-"30 which seems like some payment method device. I raised the question to Chat Online from Tesco mobile website Customer service, so far 45 minutes and no resolution. @tescomobile

  • dupebalogun dupebalogun (@dupebalogun) reported

    @tescomobile JG spent 7 mins asking me for my name/DOB/Security. I waited 2min in btwn answers. I had to chase as went quiet. I have three lines.... No useful information after 20mins of no success I decided to let him know I'll call up on 4455 or go into a shop. Poor service

  • copperlust Brooklyn. (@copperlust) reported

    @tescomobile How would my 4g issue be to do with the phone or the sim? Surely it’s your issue if it’s signal, no? I’ve tried customer support and I needed help a few months ago and received nothing.

  • accountingaxess AccountingAccess (@accountingaxess) reported

    What is Tesco Mobile customer service telephone number? @tescomobile

  • Thumbqueen Mmm (@Thumbqueen) reported

    @tescomobile why have you sent my phone back from repair?!?! And not sent the charger back?!?! Does.the phone ACTUALLY charge?!?! If not, I need a replacement phone because 2 months after buying, that is REALLY BAD SERVICE!!!!!!!!