Tesco Mobile outages and service status in Thurso, Scotland

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Thurso, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sredna Rapmil (@SrednaRapmil) reported 4 minutes ago

  @tescomobile Day 5 with no phone after you made a mistake porting my wife's number. Your global escalation team has informed your customer service team that my phone will not be restored until 13th May!! Nobody prepared to speak with me about a resolution. Disgraceful. @Ofcom

• 
  Clare Roddison (@CRoddison) reported 5 minutes ago

  @tescomobile if you need a reliable network and have any vulnerable relatives and need to be available I urge you not to use this provider #telcomsombudsman

• 
  Jeremy (@io_scores) reported 5 minutes ago

  @tescomobile The mast must be down in Polegate. No 5G or even 4G for days. Can you advise exactly when my service will return please?

• 
  Jamie Imber (@Jayballzz23) reported 13 minutes ago

  @tescomobile Is says there’s no issues but signal is crap. Even when I go into your tesco stores to shop i have to connect to wifi otherwise i have no reception

• 
  Jay Smith (Sonic/Dragonwolf) (@DragonWolf5589) reported 16 minutes ago

  @tescomobile Says no issues. The problem is it been going on for several months. Reported again for now. Just odd my friends on giffgaff and o2 never have issues and tesco uses the o2 network and I have to use their phone or switch an a pay as you go sim on different network for data

• 
  Jan Cavelle (@jancavelle) reported 22 minutes ago

  @tescomobile I have been on your app trying to cancel an order for over 25 minutes now. And you are seriously doing ads about good service?!

• 
  DJ (@royaloctopus_) reported 23 minutes ago

  Tesco once again boasting about signal in this area but I cannot load anything unless on wifi.. avoid using Tesco mobile at all costs people. Scam artists. @tescomobile

• 
  Maddy🤙 (@22_maddy_08) reported 26 minutes ago

  @tescomobile hello, I’ve stuck my new sim in my new phone (sim only colleague super deal) & the sim shows no service. It still shows no service when I put it in my old phone that’s on the same Tesco super colleague deal.

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 27 minutes ago

  @tescomobile I’ve been left completely without service since late May after trying to port my business number (07483354922) from Lebara. Lebara confirmed the number is with you, but my Tesco SIM won't activate. Your customer service has been zero help and keeps cutting me off. I am losing clients and money every single day because of this mismanagement. Please get an advanced tech team to look at this deadlock and DM me immediately to resolve this. #CustomerService #TescoMobile

• 
  Chris Chambers (@ChrisChamb61755) reported 30 minutes ago

  @tescomobile Hello. I'm abroad and my phone doesn't work!