Tesco Mobile Outage Report in Purley, Greater London, England
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (62%)
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Internet (16%)
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Total Blackout (15%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Purley, Greater London, England
The most recent Tesco Mobile outage reports came from the following cities: London, Croydon, Wandsworth, Acton, Southwark and Lewisham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Total Blackout | |
| Croydon |
Phone | |
| Wandsworth |
TV | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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Tesco Mobile Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Stuart Orr
(@stuantor) reported
from
Hounslow, England
@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
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Iain Gordon
(@IainGordon2) reported
from
London, England
@tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X
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peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
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Bhavini Shah
(@BhaviniShah) reported
from
London, England
@Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?
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dblckmn
(@dblckmn) reported
from
Gatwick, England
@tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service
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Caz collins
(@CazCAFC) reported
from
Bromley, England
@tescomobile is Tesco mobile down at the moment ! Me and my whole family who are on Tesco can’t call anybody and when we do get through it says call failed after 2 minutes !!!!! Can’t get hold of my mum in an emergency
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Paddy
(@PaddiePower) reported
from
Kensington, England
@tescomobile I cannot call out - live chat telling me to call customer care but I cannot dial any number. Telling me to use a friend or family members phone - I live alone. What can I do?
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William Cody Winter⚜
(@wwinter86) reported
from
Hounslow, England
@tescomobile any plans to support eSims yet?
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
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Stephen
(@pennacksplace) reported
from
Camberwell, England
EE’s data signal appears progressively worse over the last year or so, anybody got experience of the @tescomobile / O2 network? London-based if that helps..
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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steve sommers
(@steve3963) reported
@tescomobile Unfortunately 14 days isn’t long enough to test the area for decent signals. It’s not until you start to travel further afield or pop into town that you suddenly realise you keep losing the signal. Really takes the shine on my new phone.
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MSTKN
(@MSTKN51868544) reported
@tescomobile Are ever going to add wifi calling or esim? I have poor o2 signal in mu area so WIFI calling is a must.
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Lu
(@LuSchmoo) reported
@tescomobile @adrosen65 Yeah, there’s an email option under the first drop down, how do you want to be contacted? I selected text message for the issue in my home area.
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Lll
(@Lll63629830) reported
@CRuderham78 @tescomobile I’m having the same issue. They’ve accidentally disconnected a number of customers and won’t admit this without pushing. I’ve didn’t hours on the phone trying to suet it. It’s not acceptable demand compensation or leave they are useless
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Helen Mahoney
(@bloomartsmanage) reported
@tescomobile tweeting in desperation! Been without functioning phonefor a week, multiple phone calls and two visits to your Clifton Moor store in York and no sign of any action. I have serious health issues, need to be in contactable with my medical team. This is unacceptable.
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Boss
(@memike72) reported
@O2 I’m in BT9, Boucher area, Belfast. I’m a @tescomobile customer but I believe they piggy back of @O2 , apparently I have a 5G signal. I shouldn’t need to have Wi-Fi for calls, that’s why they call it a mobile.
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Katie Cullingford
(@KTCullingford) reported
Really disappointed with @tescomobile customer service - especially having been a customer for 17 years. Was initially told I would receive a good will gesture, only to be told an hour later after speaking to 4 different people that there wouldn’t be. Definitely don’t recommend
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Donald
(@donalddhuh) reported
@tescomobile @Tesco I shop elsewhere. Places that don't exploit the working class and the poor. Shame on you
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Oliver J. Tooley, author. He/Him 💚🌍
(@OTooleyAuthor) reported
@tescomobile Utter crap, this was NOT a customer care issue it was a serious security issue. It should be possible to report a lost or stolen phone easily at ANY TIME.
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Lll
(@Lll63629830) reported
@allsort7 @tescomobile They have “ accidentally disconnected a number of customers” I’ve got the same issue i spent hours on the phone. Please demand compensation they won’t admit this fault without being pushed