Tesco Mobile

Tesco Mobile Outage Report in Purley, Greater London, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Purley, Greater London, England 12/14/2024 07:40

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (62%)

    Phone (62%)

  2. Internet (18%)

    Internet (18%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Purley, Greater London, England

The most recent Tesco Mobile outage reports came from the following cities: Croydon, London, Southwark, Lewisham, City of Westminster, Bermondsey, Wandsworth, Kingston upon Thames and Bromley.

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City Problem Type Report Time
United KingdomCroydon Internet
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomSouthwark Internet
United KingdomLewisham Total Blackout
United KingdomLondon Internet

Community Discussion

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Tesco Mobile Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • juliewebber88 juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile No real apology,saying there was coverage in the areas I was in etcetc. If you can't get coverage in Tescos,how bad is that.I wanted to make calls but zero coverage.Have the decency to inform customers whn iou know there will no cover. CS in effect called me a liar!!

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • juliewebber88 juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying

  • juliewebber88 juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!

  • juliewebber88 juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Multiple. Your CS man kept insisting it was an issue with my phone which was not true as C Advisor in Tesco checked my phone. He also checked the O2 coverage which confirmed outages where I'd been but your CS man PHIL insisted that wasn't true. Insulted me and the store Advisor

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

  • CazCAFC Caz collins (@CazCAFC) reported from Bromley, England

    @tescomobile is Tesco mobile down at the moment ! Me and my whole family who are on Tesco can’t call anybody and when we do get through it says call failed after 2 minutes !!!!! Can’t get hold of my mum in an emergency

  • dblckmn dblckmn (@dblckmn) reported from Gatwick, England

    @tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • merryl34306628 merryl (@merryl34306628) reported

    @tescomobile help please. No mobile signal for a few days now. Signsl checker just says mast down n ur working on it please can u tell me whats going on. Cm36dw postcode

  • celtic_517 no. 1 k mag stan ever (@celtic_517) reported

    @tescomobile I have been a loyal user of your service for some 3 years, please in all of your infinite wisdom grant me a follow back…

  • IanPaulFletcher Ian Paul Fletcher (@IanPaulFletcher) reported from Chandler's Ford, England

    @UKgovcomms are spending £22m to ‘test’ their emergency message system this weekend. 1) No need to test it. I can assure you that all our mobile phones are working perfectly well this week. 2) @tescomobile now do an unlimited data sim for £25pm (much cheaper than £22m).

  • SherbetDebs Debbie (@SherbetDebs) reported

    Try to deny they could of sent me a damaged phone or that it could have got damaged sitting on my doorstep until I got home, but now there's a problem it's all down to me, the paying customer. Faulty phone cost £1000 + and still paying for it. AVOID @tescomobile guys!!

  • themoaningbible The Moaning Bible 😎 (@themoaningbible) reported

    @tescomobile I see the manager call back to deal with my complaint that apparently took 5 working days (embarrassing really) it's now been 10 working days and still no contact. Glad my contract is up...I'm shifting over to @giffgaff or @ThreeUK

  • the_mackay calum mackay (@the_mackay) reported

    @tescomobile you just missold my elderly mum a 24 month contract with 0.5gb data and a junk phone she didn’t need. Now she doesn’t have enough data to contact anyone with and your customer service ignored her. Pathetic.

  • we5ky we5ky (@we5ky) reported

    Nearly 1 month now since my phone was stolen and I asked @tescomobile, as a pay monthly customer for years, for my number back. A simple request you would think. Don’t ever ever take out a contract with Tesco Mobile.

  • emilyallington Emily Jones (@emilyallington) reported

    @tescomobile please help! I’m not able to set up my new phone/contract!

  • SherbetDebs Debbie (@SherbetDebs) reported

    Try to deny they could of sent me a damaged phone or that it could have got damaged sitting on my doorstep until I got home, but now there's a problem it's all down to me, the paying customer. Faulty phone cost £1000 + and still paying for it. AVOID @tescomobile guys!!

  • Ashleigh1Jo jo (@Ashleigh1Jo) reported

    @tescomobile my daughter is in Turkey with her 3 young children. She’s in hospital with them because the 8 year old had had an accident. She can not ring out to anyone. Please help