Tesco Mobile Outage Report in Purley, Greater London, England
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (58%)
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Internet (28%)
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Total Blackout (9%)
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E-mail (3%)
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Wi-fi (2%)
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TV (1%)
Live Outage Map Near Purley, Greater London, England
The most recent Tesco Mobile outage reports came from the following cities: Croydon, London, Bermondsey, Southwark, Epsom, Thames Ditton, Carshalton, Hounslow and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| London |
Phone | |
| Bermondsey |
Internet | |
| Croydon |
Internet | |
| Croydon |
Internet | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Tesco Mobile Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
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Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Bhavini Shah
(@BhaviniShah) reported
from
London, England
@Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?
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Iain Gordon
(@IainGordon2) reported
from
London, England
@tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(
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Caz collins
(@CazCAFC) reported
from
Bromley, England
@tescomobile is Tesco mobile down at the moment ! Me and my whole family who are on Tesco can’t call anybody and when we do get through it says call failed after 2 minutes !!!!! Can’t get hold of my mum in an emergency
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice
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dblckmn
(@dblckmn) reported
from
Gatwick, England
@tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service
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Paddy
(@PaddiePower) reported
from
Kensington, England
@tescomobile I cannot call out - live chat telling me to call customer care but I cannot dial any number. Telling me to use a friend or family members phone - I live alone. What can I do?
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peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
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Stuart Orr
(@stuantor) reported
from
Hounslow, England
@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
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William Cody Winter⚜
(@wwinter86) reported
from
Hounslow, England
@tescomobile any plans to support eSims yet?
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Stephen
(@pennacksplace) reported
from
Camberwell, England
EE’s data signal appears progressively worse over the last year or so, anybody got experience of the @tescomobile / O2 network? London-based if that helps..
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Jerry Parr
(@Jerryparr) reported
@tescomobile why when my wife asked to upgrade her sim and my daughters in store today are they left with no service? Not too sure the staff knew what they were doing #upsethere
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Marie-Claire Ashcroft
(@ProfeshRebel) reported
@tescomobile @DPDgroup_news delivery slot 09:58-10:58. Got text at 10.05 'sorry we missed you' - I've been home ALL MORNING, nobody has been to my house. Cust service = terrible. Can't deliver till Tuesday now and I'm away for 2 weeks - NOT HAPPY!
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Gary Witherspoon
(@angiespants) reported
@tescomobile hi I’m in Thailand on holiday and I need to be able to make and definitely receive calls as we are in covid quarantine but unable to do so. Please help
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Karen 🌻
(@BabyBoomer1960) reported
@tescomobile @Tesco He’s already contacted Tesco mobile via live chat 3 times & Samsung via phone twice, he’s had enough & so have I. Honestly never known anything like it with a new phone, we’ve both had mobiles since they first appeared on the market so not like we’re novices. It’s going back.
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Mrs T, aka KT #ATYCLB
(@U2justmeKT) reported
@jane_2504 I have gone with @tescomobile I was with the carphone warehouse and the signal was shocking, still with Virgin for my Daughters phone and the house. I am out of contract so probably could change easily, I just have not had problems with Virgin when I know others have. Xktx
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light_tech12
(@light_hackers1) reported
@tescomobile @clairabellejp Hi! Send me a DM I can help you fix it
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Siv White
(@white_siv) reported
@tescomobile Bought SIM, phone came with it I think. Yes. Swapped to Smarty but no signal, so immediately swapped back to Tesco. Was 2nd phone under man's name you have down -HL
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DaveJines
(@davejines76) reported
@reddeath614 @tescomobile You'll likely find the mast to mast reliability is poor (usually occurs when they lose a mast) or the multi tenancy for that mast is over subscribed e.g., heavy built up areas. Could also be house if alot of metal mesh was used in construction, O2 Freq channel is poor (2/2)
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Real
(@Realistic_Live) reported
@tescomobile No you haven’t, I have requested 3 SIM cards via customer service. NONE arrived, the only thing you did do was cut my line off for over a week whilst I waited for these phantom sims to arrive. You suck **** as a service, and I’m still paying for a service that doesn’t exist!
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Siv White
(@white_siv) reported
@tescomobile My Tesco Motorola is ****, so we're it's replacements