Tesco Mobile Outage Report in Prestonpans, East Lothian, Scotland

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

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Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

1. 

   Phone (47%)

2. 

   Internet (26%)

3. 

   Total Blackout (21%)

4. 

   E-mail (3%)

5. 

   Wi-fi (1%)

6. 

   TV (1%)

Live Outage Map Near Prestonpans, East Lothian, Scotland

The most recent Tesco Mobile outage reports came from the following cities: Haddington, Dalkeith and Edinburgh.

City	Problem Type	Report Time
Haddington	Phone	19 days ago
Dalkeith	Phone	25 days ago
Edinburgh	Phone	one month ago
Edinburgh	Phone	4 months ago
Longniddry	Phone	6 months ago
Edinburgh	Total Blackout	7 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

• Pamela Ward (@mamboward) reported 10 minutes ago from Edinburgh, Scotland

  @tescomobile Well what to say... Husband's phone broken.. Under guarantee.. Void due to some sort of misuse... Excuse me in our mid 70s mega careful do not know how to get into the phone... Offered Tesco vouchers (thank you)... Replacing the mobile would be more appropriate..🤔

• The Blueprint (@Blueprint_Bear) reported 41 minutes ago from Macmerry, Scotland

  @VintagePearlsx @tescomobile Agreed. They are the worst.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Angel North (@AngelNorth) reported 5 minutes ago

  Hi @tescomobile I d love to know why you have take £743 from our account for a phone YOU send us in error and we returned 6 weeks ago? Your customer service admitted they messed up, have got the phone and promised this was resolved. We cant afford it @MoneySavingExp can you help?

• Mark Perks (@MarkPerks2021) reported 6 minutes ago

  @tescomobile just spent 10 mins on the phone and getting know where with customer services. How on earth do you get someone who listens and understands what you are explaining ?

• James Haycraft (@JamesHaycraft1) reported 8 minutes ago

  @tescomobile has **** service at ascot races

• Gary Wallace (@garyw33) reported 10 minutes ago

  @tescomobile my nephew is having serious issues with his phone connection for over 7 months now. He's getting no where with customer services. They keep ending the call when he asks to speak to a manager regarding this. Is this the way you treat all customers??

• Paul Wealthall (@paulwealthall) reported 12 minutes ago

  Absolutely shocking service by @tescomobile I’ve had no phone for 6 weeks as they’ve lost the number and all I get is “ask the customer to wait for it to be sorted” joke.

• Fayyaz (@FayyazUK) reported 13 minutes ago

  Hi, Clair @clairefweir I have completed 7x24 hours of promises of @tescomobile cs and am still without service. I don't know what else I can do.

• Charlotte (@CharlotteTC14) reported 20 minutes ago

  @clairefweir @tescomobile @Tesco Good afternoon, I am hoping you can help. My mum has been in contact with Tesco mobile, trying to resolve an issue since November 2022. She has been told to ‘shut up’ repeatedly on the phone by a Tesco mobile employee. Please can you contact me.

• Doglef (@Doglef_) reported 26 minutes ago

  I’ve never dealt with a more incompetent and useless customer service than the @tescomobile service. I’ve had half a dozen issues in the last 3 weeks and none have been resolved. Had to get 2 new SIM cards and even changed my number to resolve network issues #useless #tescomobile

• Michelle (@michellej84) reported 29 minutes ago

  @tescomobile please help. I topped up £10 using a voucher code as normal. Today it’s saying that you couldn’t renew my rocket pack? I’ve tried to re-enter my code and it’s saying it’s already been used

• Ellie (@Ellie04744445) reported 36 minutes ago

  @tescomobile Nope, you cut me off so couldn’t text, access my account or anything. Got fed up of empty promises from customer service, tried to work with you guys for well over a month to get it resolved. I was a customer for 10y, I won’t be back @Tesco