Tesco Mobile

Tesco Mobile Outage Report in Prestonpans, East Lothian, Scotland

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Prestonpans, East Lothian, Scotland 02/01/2026 12:40

February 01: Problems at Tesco Mobile

Tesco Mobile is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • furryelvis graham clark (@furryelvis) reported from Edinburgh, Scotland

    @tescomobile thats twenty more excruciating minutes waiting on hold by customer services only to be cut off by your operator. Cheers for that. You don’t deserve my custom

  • Blueprint_Bear The Blueprint (@Blueprint_Bear) reported from Macmerry, Scotland

    @VintagePearlsx @tescomobile Agreed. They are the worst.

  • mamboward Pamela Ward (@mamboward) reported from Edinburgh, Scotland

    @tescomobile Well what to say... Husband's phone broken.. Under guarantee.. Void due to some sort of misuse... Excuse me in our mid 70s mega careful do not know how to get into the phone... Offered Tesco vouchers (thank you)... Replacing the mobile would be more appropriate..🤔

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • awayfromthesun_ Vix ❄️ (@awayfromthesun_) reported

    Absolute daylight robbery from @tescomobile with my data. I’d only used 2.5GB of my monthly data yesterday and now they’re saying I’ve gone through it all + my buffer. Their customer service response is “it happens”. Excellent.

  • 1stBallymacashb 1stBallymacashbeaver (@1stBallymacashb) reported

    @tescomobile definition of fraud wrongful or criminal deception intended to result in financial or personal gain. So I a customer who paid you to provide a product and a service am a possible fraudster. Whilst you hold on to my money and don't provide the goods or services.

  • KateBlahRah Katy F (@KateBlahRah) reported

    @tescomobile I would like someone 2 investigate how this happened. That a premium rate text service can just start charging a person & TESCO bill their customer. When that customer (me) has had no contact, no texts & did not subscribe to the service. Does Tesco billing have a security issue?

  • 1stBallymacashb 1stBallymacashbeaver (@1stBallymacashb) reported

    @tescomobile Still awaiting to hear from fraud team. Customer not Fraudster #disappointedcustomer.

  • SWstudent78 mel (@SWstudent78) reported

    @tescomobile Hi. Liz referred me over to a specialist team regarding my phone mast issue on Saturday. She said I'd hear in 24 hours and I've heard nothing. Also just had a text saying they still are talking to the landlord of the site and will update in a week. Its been 5 weeks now...

  • nickhop33 Nick Hope (@nickhop33) reported

    @tescomobile Cannot login to online account. There is always some sort of issue with Tesco Mobile online account services. This time it is "Could not connect to the reCAPTCHA service. Please check your internet connection and reload to get a reCAPTCHA challenge. "

  • x_x_stella_x_x stella (@x_x_stella_x_x) reported

    @tescomobile With 4 contracts. I will be looking to cancel them all and taking my business elsewhere. Plus your customer service team ended my call mid sentence because they couldn’t be bothered

  • x_x_stella_x_x stella (@x_x_stella_x_x) reported

    @tescomobile Oh really??? I bought a “Clubcard” deal iPhone 12 on Black Friday but the sales man made a mistake and didn’t apply my Clubcard so I never got the deal. Fast forward and I’m billed for the full price and after a lot of “I’m sorry’s”, there’s nothing we can do now but cancel

  • KateBlahRah Katy F (@KateBlahRah) reported

    @tescomobile Hi Sean. I’ve had a quick look, I don’t know that this authority can help me. Basically I have been billed since February £4.50 twice monthly by a premium number that I have had no contact with. I have never texted them and they don’t text me. It’s a scam

  • KateBlahRah Katy F (@KateBlahRah) reported

    @tescomobile How can I be billed? Is there a security issue with Tesco billing?