Tesco Mobile outages and service status in Prestonpans, Scotland

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

• 
  The Blueprint (@Blueprint_Bear) reported 3 minutes ago from Macmerry, Scotland

  @VintagePearlsx @tescomobile Agreed. They are the worst.

• 
  ● Susan Forgie 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@DigitalSpirit1) reported 15 minutes ago from Haddington, Scotland

  Is anyone else in #EastLothian having trouble with their @tescomobile service? I've not had a network service since last night.

• 
  Caroline Sutherland (@cars1808) reported 34 minutes ago from Edinburgh, Scotland

  @tescomobile any issues with the app today, keep getting error message

• 
  Pamela Ward (@mamboward) reported 46 minutes ago from Edinburgh, Scotland

  @tescomobile Well what to say... Husband's phone broken.. Under guarantee.. Void due to some sort of misuse... Excuse me in our mid 70s mega careful do not know how to get into the phone... Offered Tesco vouchers (thank you)... Replacing the mobile would be more appropriate..🤔

• 
  graham clark (@furryelvis) reported 55 minutes ago from Edinburgh, Scotland

  @tescomobile thats twenty more excruciating minutes waiting on hold by customer services only to be cut off by your operator. Cheers for that. You don’t deserve my custom

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Baker (@_JamesBaker92) reported 34 seconds ago

  @tescomobile How do you go about leaving for a different provider? I know it's not your fault personally (whoever responds to this) but the lack of signal and amount of times calls cut out is beyond a joke.

• 
  Mike Dixon (@PnoTuna) reported 3 minutes ago

  @MatB_STFC69 @tescomobile They use the o2 network dont they?

• 
  Ann (@English_girl98) reported 8 minutes ago

  @tescomobile also will I be compensated for not having phone signal as I'm paying for a service that you can't provide

• 
  Sean (@SeanSav31) reported 8 minutes ago

  @tescomobile Helped my old man upgrade this phone other day. Noticed he’s been getting billed for another number that ended December 2019 and all your team do is quote T&Cs at him basically passing the book. Nearly £700+ down the drain for a service he weren’t using or aware of.

• 
  Andy 🇬🇧 (@AndyUK_52) reported 13 minutes ago

  @LycamobileUK @tescomobile do you support RCS on iPhone

• 
  Tracey (@tab22) reported 13 minutes ago

  @tescomobile hi, overseas and my mobile has been stolen, how do I cancel my sim,,as don’t have app and can’t log in as I keep been texted a verification code which is no use as I done have a phone. Thanks

• 
  loobylou (@loobylambchop) reported 15 minutes ago

  @tescomobile if you are going to run call centers and online CS please make sure they have the info needed to help .Today I spoke to someone online who wasn't interested & told me to come back later, then by phone 1st lovely lady tried to help transferred me but cut me off

• 
  Steven Leek (@_StevenLeek) reported 15 minutes ago

  @tescomobile Hello, I’m in Canada, Connected to Rogers Network on my phone, hopefully getting data for 1p per MB. My Question is, does it have to be Rogers? Can i connect to other Networks and get the same rate?? Thanks

• 
  Legal Style Blog (@legalstyleblog) reported 18 minutes ago

  The vast body of consumer rights legislation still doesn't cover the single most difficult scenario a consumer can face: when a company, @tescomobile, puts one through hours of customer service in a stubborn refusal to accept payment and then says by failing to create an account one has blacklisted from their service (which apparently retains personal data of those who don't have accounts, whose processing is presumably lawful on the grounds of sadism—missed that GDPR ground).

• 
  Dave Gander (@DaveGander) reported 19 minutes ago

  @tescomobile I legally able to pay using cash. I am also extremely happy to do so. How does the headline TESCO REFUSE PAYMENT sound? You need to significantly modify your systems. I’ll be leaving your system once I can sort the banking IT issue. I’m more than disappointed with your ****.