Tesco Mobile

Tesco Mobile Outage Report in Prestonpans, East Lothian, Scotland

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Prestonpans, East Lothian, Scotland 02/19/2026 21:45

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • cars1808 Caroline Sutherland (@cars1808) reported from Edinburgh, Scotland

    @tescomobile any issues with the app today, keep getting error message

  • mamboward Pamela Ward (@mamboward) reported from Edinburgh, Scotland

    @tescomobile Well what to say... Husband's phone broken.. Under guarantee.. Void due to some sort of misuse... Excuse me in our mid 70s mega careful do not know how to get into the phone... Offered Tesco vouchers (thank you)... Replacing the mobile would be more appropriate..🤔

  • Blueprint_Bear The Blueprint (@Blueprint_Bear) reported from Macmerry, Scotland

    @VintagePearlsx @tescomobile Agreed. They are the worst.

  • furryelvis graham clark (@furryelvis) reported from Edinburgh, Scotland

    @tescomobile thats twenty more excruciating minutes waiting on hold by customer services only to be cut off by your operator. Cheers for that. You don’t deserve my custom

  • DigitalSpirit1 ● Susan Forgie 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@DigitalSpirit1) reported from Haddington, Scotland

    Is anyone else in #EastLothian having trouble with their @tescomobile service? I've not had a network service since last night.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • RealEnglishMatt Matt (@RealEnglishMatt) reported

    Hey @tescomobile - someone opened an account fraudulently in my name and no one is getting back to me. Great customer service! Thanks!

  • mumsy_mary Mary Rees (@mumsy_mary) reported

    @tescomobile I have not been able to set my accounts up. I cannot link them either apparently to get family perks. Even though the store said I could. So I’ve been told on chat to cancel 1 and reorder. No thank you. Just want to cancel both. Could they do that? No.

  • mumsy_mary Mary Rees (@mumsy_mary) reported

    @tescomobile Is that a legal requirement or Tesco? We will have to go back to store which is frustrating as half the time there is no one there and also there is no WiFi or phone reception. How long do I have to cancel the agreement from when it was taken out?

  • judethecat1967 Nixon (@judethecat1967) reported

    @tescomobile Are there any issues with the network at present? Getting ‘emergency calls only’ for most of the day. Done all the usual checks but not getting any signal at all.

  • RichardHofman33 Richard Hofman (@RichardHofman33) reported

    @tescomobile It's a big misunderstanding of this matter. I had done chat conversations via the Tesco Mobile website with your staff this summer 3 times. They seemed to be very professional so I hoped all problems will be solved up. You can check the chat records and you can make a decision.

  • tisaloon Lisa Toon (@tisaloon) reported

    @tescomobile I'm having real trouble navigating your website. I'm getting 404 messages all over the place. My gran has had to go into a care home and I need to end her mobile contract - what is the easiest way to do this?

  • chinleyman gary tordoff (@chinleyman) reported

    @tescomobile let down again by Royal Mail, can someone please look at the messages we exchanged about a replacement SIM card this morning please.

  • Nightbreed123 David Latham (@Nightbreed123) reported

    @tescomobile There was never a contract, you cancelled it, you took the 1st month's payment, you never sent the device, now you are holding my money under false pretenses, how can you produce a final bill when there is nothing to bill for?

  • Nancyro71077485 Nancy🌸 (@Nancyro71077485) reported

    @tescomobile can you please sort out my problem, no service for 2 days then little service!

  • sambrown96 Sam (@sambrown96) reported

    @tescomobile is your site broken? Trying to upgrade my phone but it’s showing all models and colours as out of stock as soon as I login