Tesco Mobile

Tesco Mobile Outage Report in Prestonpans, East Lothian, Scotland

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Prestonpans, East Lothian, Scotland 02/18/2026 13:15

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (56%)

    Phone (56%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • Blueprint_Bear The Blueprint (@Blueprint_Bear) reported from Macmerry, Scotland

    @VintagePearlsx @tescomobile Agreed. They are the worst.

  • mamboward Pamela Ward (@mamboward) reported from Edinburgh, Scotland

    @tescomobile Well what to say... Husband's phone broken.. Under guarantee.. Void due to some sort of misuse... Excuse me in our mid 70s mega careful do not know how to get into the phone... Offered Tesco vouchers (thank you)... Replacing the mobile would be more appropriate..🤔

  • furryelvis graham clark (@furryelvis) reported from Edinburgh, Scotland

    @tescomobile thats twenty more excruciating minutes waiting on hold by customer services only to be cut off by your operator. Cheers for that. You don’t deserve my custom

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Titch_7 Lauren (@Titch_7) reported

    So apparently @Tesco #Barry despite their @tescomobile shop advertised as closing at 7, shuts when they want and refuse to serve a customer. Poor service

  • BeverleyNealon Beverley Nealon (@BeverleyNealon) reported

    @tescomobile shame on you. After being told both my mobile phones were out of contract now you’re trying to charge me over three hundred pounds for cancelling early. It’s impossible to contact you by phone and your online chat can’t help 😡😡😡

  • craigt860 Craig Thomson * (@craigt860) reported

    @tescomobile waiting 30mins to get through to customer care is awful! Still waiting for a manager to call me back after 4h+ is UNFORGIVABLE. Thankfully my store isn't unorganised as you guys. What happened to putting the customer first??

  • vivamartine Martine Walters (@vivamartine) reported

    @tescomobile after hanging on listening to boring music for 20 mins your customer service is awful I would steer clear of this company I will definitely take my new contract elsewhere I only wanted to upgrade

  • sunkisscribbles Joy 🏳️‍🌈 (@sunkisscribbles) reported

    @tescomobile Is there a way to find out online if my local Tesco Mobile store has a certain phone in stock to save a wasted journey? Also, I've never had a contract phone before - do you get it straight away in store?

  • AndrewJBen1988 Andrew Bennett (@AndrewJBen1988) reported

    @tescomobile you are a joke, your customer service is crap and i am not paying you another penny until a manager contacts me and resolves this instead of dealing with incompetent idiots that have no clue

  • nightshift_nick nightshift_nickUK (@nightshift_nick) reported

    @tescomobile hey tesco mobile I can't get phone signal in my area atm I've checked the O2 signal on there website as know you use them to supply your network & the mast near me is down did you know about this? Nick

  • bijoulandlord janet mckenner (@bijoulandlord) reported

    @BarclaysUKHelp sent written instruction to cancel DD on 16th October to @tescomobile 15th is date of the last payment I am making. You respond saying DD HAS BEEN CANCELLED 08/10/2021 Now Tesco wont get paid & credit rating going to get affected. Fix it fast please

  • itsanwen Anwen (@itsanwen) reported

    @Tesco @tescomobile hello I ordered a pay as you go phone and need to cancel/ amend my order to include the top up voucher but I am unable to do that online and have been on the phone passed from department to department for 25 minutes. Can someone help me with this?

  • SaidNeverJoin I Said I'd Never Join! (@SaidNeverJoin) reported

    @tescomobile Hi Maria, no it hasn't been resolved.. i still can't login or go through the password reset process as it just keeps saying 'Your account has been locked. Please call and we'll be happy to help.' I've tried clearing cookies and cache on both Chrome and Firefox and still nothing!