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Tesco Mobile

Tesco Mobile outages and service status in Pocklington, England

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  • Tesco Mobile generated 0 outage signals in the last 24 hours around Pocklington, including 0 direct reports.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Pocklington, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pocklington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Richardlewis31
    Richard (@Richardlewis31) reported

    @tescomobile your service is absolutely terrible. We have a family bereavement. We have changed my dad’s phone to pay as you go and it’s not working and he need the phone to make all the arrangements. Your call centres are useless!

  • GinintheCity
    Ginny (@GinintheCity) reported

    @tescomobile your customer service chat on the app is the absolute worst I've ever used. And I've used a lot of really really bad chat services.

  • SarahKears
    Sarah Kears (@SarahKears) reported

    @tescomobile They are no help the whole thing is a disgrace.

  • JillCollier16
    Jill Collier 🟥 (@JillCollier16) reported

    Thank you @tescomobile customer services for ringing back (twice!) when you said you would. My phone had decided you were a spammer and wouldn’t allow the call until I put the number into my contacts, which took me a few minutes. You timed it perfectly. 👍

  • WeeLeeMcD
    Bully in the alley 🍻 (@WeeLeeMcD) reported

    @tescomobile Your link doesn't work, probably to do with @tescomobile last update. And, what these other channels I haven't tried already?

  • BarbaraSutton15
    Barbara (@BarbaraSutton15) reported

    @tescomobile I call customer care (oxymoron no care at all) provide my details on menu-I am connected-the noise in the background is horrendous the line cracks up-I’m barely able to understand them-there are no UK call centres-after over 10 years we are likely to part company

  • ClisueClive
    Clive King (@ClisueClive) reported

    @picklemonsterG @tescomobile If they have not ported your number or you have had enough you only great 14 days to tell them to stuff it. They had not ported my number and it seems to be a common problem with Tesco. Good luck.

  • montyniblet
    montyniblet (@montyniblet) reported

    @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

  • DrGladimir
    Gladimir (@DrGladimir) reported

    @tescomobile ... To understand... With no other way than a phone call they'll communicate. Then slow, wrong information, trying to charge early termination fees when in cooling off period, reluctance to meet ofcom rules around PACs, just dreadful.

  • Goolie6
    Goolie (@Goolie6) reported

    @tescomobile its now the 3rd July 2026 its another month without a signal all we hear is yet again a mast is having work done on it. Seriously.