Tesco Mobile outages and service status in Pocklington, England

Problems in the last 24 hours in Pocklington, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pocklington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amy (@StefScope) reported 2 minutes ago

  @tescomobile Why was I told a refund would be processed yet now I’ve received an email stating it won’t. You can not take payment for a service, cut off that service and keep the money for it. Absolutely furious at the lack of customer service and ineptness of your ‘care’ team.

• 
  kathy (@katzmm) reported 10 minutes ago

  @tescomobile hi, I have been told from Monday I'd have service in 24hrs I still have none, I need my phone for work. Can someone please sort this before I lose more business over the weekend.

• 
  Smooth211 (@Smooth2111) reported 17 minutes ago

  @tescomobile can u help me I can't get through to pay as you go

• 
  picklemonsterg (@picklemonsterG) reported 17 minutes ago

  @tescomobile been in your store 3 times to sort and contacted call centre and chat for the past 4 days, still nothing just told it’s being looked into. This is a truly awful service and nobody seems to know what’s going on. It’s never been this difficult with other providers!

• 
  steven rothwell (@steven_rothwell) reported 19 minutes ago

  Can you tell me @tescomobile @O2 why I pay 150 a month for 3 mobiles with no signal. I’m seriously considering moving providers. It’s a joke #ImACeleb

• 
  James Glen (@james__glen) reported 19 minutes ago

  @tescomobile Hi there, I just had the experience of THE worst "customer service" call I think I've ever had. How do I feed that back please?

• 
  Trish Reade (@TrishReade) reported 21 minutes ago

  @tescomobile Whoever made your recent advert needs to think again. Its awful. No context and quite revolting.

• 
  GT (@topboylfc) reported 24 minutes ago

  @EE I haven’t n i keep sending pac to 65075 i have been on a sim only deal but thing’s have happened out of my control. I just wish EE would send me the pac code cos my contract is up on 8/10/26 i already paid this months bill I didn’t have any issue leaving @tescomobile 2 yrs ago!

• 
  Adrian Turton (@BroTurton) reported 24 minutes ago

  I’ve had my mob number for over 13 years. @bt_uk confirmed with bills, PAC code. Yet when I tried to port it to @tescomobile, they repeatedly claimed my number was “inactive,” ignored my accessibility needs, and refused to escalate my complaint despite me asking multiple times.

• 
  Adam (@DiscoveryAdam) reported 27 minutes ago

  @tescomobile raised a complaint on 29th January. Told 15 days for a reply. Still waiting and customer service chat people are utterly useless and can only suggest raising complaint again to see if that get a response! Are you serious? How do I escalate this please