Tesco Mobile outages and service status in Perth, Scotland

Problems in the last 24 hours in Perth, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Perth, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris (@geordiechris48) reported 1 minute ago

  @tescomobile I have a pay monthly sim and want to temporarily forward my calls to another number, however it seems that I am unable to do that as when I try to do it in my phone settings it’s doesn’t work. Do you not allow diverting to a different number on your network?

• 
  Jeremy (@io_scores) reported 3 minutes ago

  @tescomobile The mast must be down in Polegate. No 5G or even 4G for days. Can you advise exactly when my service will return please?

• 
  steven rothwell (@steven_rothwell) reported 6 minutes ago

  Can you tell me @tescomobile @O2 why I pay 150 a month for 3 mobiles with no signal. I’m seriously considering moving providers. It’s a joke #ImACeleb

• 
  Adrian Turton (@BroTurton) reported 7 minutes ago

  I’ve had my mob number for over 13 years. @bt_uk confirmed with bills, PAC code. Yet when I tried to port it to @tescomobile, they repeatedly claimed my number was “inactive,” ignored my accessibility needs, and refused to escalate my complaint despite me asking multiple times.

• 
  Amy (@StefScope) reported 10 minutes ago

  @tescomobile Why was I told a refund would be processed yet now I’ve received an email stating it won’t. You can not take payment for a service, cut off that service and keep the money for it. Absolutely furious at the lack of customer service and ineptness of your ‘care’ team.

• 
  Simon Hawley (@Simon_Hawley) reported 13 minutes ago

  @tescomobile Is there an network issue in the S62 area? There has been no or little service in the area for the past week now? Thanks

• 
  Scott Small (@scottjsmall) reported 14 minutes ago

  @tescomobile you are great at taking our money, but when it comes to leaving, you just lie. I was told 7 days to unlock a phone from you, (which we have fully paid for) 7 days pass, and now you cannot help as you haven’t received an email, shocking from a company of this size

• 
  Adrian Turton (@BroTurton) reported 14 minutes ago

  @bt_uk I have talked to your team, everything is good from your side, so thank you for reaching out. The problem is that of @tescomobile has my number, but put it as Pay as you Go.

• 
  Blaximus Longwood (@CuddlerDuck) reported 14 minutes ago

  @Michell78492363 @tescomobile Terrible treatment. I'm cancelling my contract and going elsewhere

• 
  Adrian (not on Netflix) Thoms (@ThomsAdrian) reported 14 minutes ago

  @tescomobile This is outdoors and I’m banging on because at a service area where at times there will be maybe hundreds of users of O2 network trying to use EV apps or plan their routes on Google Maps or Waze this is shoddy. I don’t expect 100% coverage on the road network but I do expect it at a service area. There can’t possibly be planning issues putting up a mast.