Tesco Mobile outages and service status in Okehampton, England

Problems in the last 24 hours in Okehampton, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Okehampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Theresa Bevan (@1pennysweet) reported 5 minutes ago

  @tescomobile how can I find out if my sim has failed? Second day of no mobile signal/data. I’ve tried repeated turn off and on again with no luck. My kids are on same network and have signal so I know it’s not an area issue

• 
  Snort Of Derision (@saucyjack73) reported 7 minutes ago

  @tescomobile now my calls are disconnected. Wtf

• 
  Ginny (@GinintheCity) reported 9 minutes ago

  @tescomobile your customer service chat on the app is the absolute worst I've ever used. And I've used a lot of really really bad chat services.

• 
  Julie Martin (@julesvb82) reported 11 minutes ago

  @tescomobile tried twice to order a phone. Each time the order has not processed, taken payment and refunded it, despite doing & passing a hard credit check. Tried to call today and have been cut off twice. Not the best example of customer service. Calls not picked up in store.

• 
  Ucheykingz (@Ucheykingz) reported 12 minutes ago

  @tescomobile can you explain what went wrong my with my order especially after approving the contract and sending a mail stating estimated date of delivery only to refund me. This is heart wrecking and I deserve an immediate explanation. #customerservice #customer

• 
  Howie Pearson (@learningrapid) reported 12 minutes ago

  @tescomobile my sim is locked again. Could you help me unlock it please

• 
  Gordo52 (@Gordo5211) reported 16 minutes ago

  @BarbaraSutton15 @tescomobile I dumped, when they told it was my phone the problem, I got a Smarty sim... same phone no problems, 100% better

• 
  Aileen Murphy (@AileenMurphy100) reported 19 minutes ago

  @tescomobile I just want an email address for customer services.

• 
  Ali. Me (@AlisonWagstaff3) reported 21 minutes ago

  @tescomobile Thursday another message saying data low. This is extremely rare for me!! Your CS didn't know why yet again, no advice given to me whatsoever from people who are supposed to be CS. I the googled why I had the message on apps 'background data' and there was the issue!

• 
  Legal Style Blog (@legalstyleblog) reported 22 minutes ago

  @Matthew1542810 @tescomobile I never received any confirmation in any form and in fact when I contacted customer service they told me it didn’t go through… which meant they were helping me be double charged