Tesco Mobile outages and service status in Okehampton, England

Problems in the last 24 hours in Okehampton, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Okehampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Julie Martin (@julesvb82) reported 2 minutes ago

  @tescomobile tried twice to order a phone. Each time the order has not processed, taken payment and refunded it, despite doing & passing a hard credit check. Tried to call today and have been cut off twice. Not the best example of customer service. Calls not picked up in store.

• 
  Emma Lockhart (@EmmaLockha51775) reported 6 minutes ago

  @tescomobile worst sales service ever. Tried to take out a contract after my order failed. Only had to pay the 19.99 1st payment apparently they can't take payments from Monzo I asked if it could be taken off or added to my first bill but she said no!!! Attitude was horrible too

• 
  clam (@clam70435692) reported 10 minutes ago

  @tescomobile you are disgusting my 90 yr old father has heart failure /dementia can’t make or receive calls for 5 days others on the same network can was told the phone mast is down but he also needs a new SIM card to resolve this but you are refusing to send him a new one

• 
  Pete Carroll (@pcarrollmusic1) reported 11 minutes ago

  @tescomobile You are a mobile phone/telecomms provider. This was a speed test of YOUR service. Which is woeful.

• 
  Jennifer James (@Little_Digital) reported 11 minutes ago

  @tescomobile the WORST customer care I’ve ever experienced and getting worse. Horrific at time of bereavement. Insulting.

• 
  Kiri Palmer (@kiripalmer_97) reported 12 minutes ago

  @tescomobile Now after all of that time, I spoke to someone for 2 mins and they are now transferring me back to customer support - do you have an email?

• 
  Gracie🐦 (@mydogisafreak) reported 13 minutes ago

  Good morning all xx I have a final assessment at the pulmonary hospital this afternoon. I hope they haven't texted me to cancel because I won't get a bloody text due to no longer having a working phone Thanks @tescomobile !

• 
  Jason Unsworth / The White House 🏠 (@JasonUnsworth00) reported 14 minutes ago

  After getting a new 🆕 phone and iPad from @tescomobile recently the signal around Wisbech is non existent, I’ve put in my @EE SIM card today, actually getting two bars and a working signal, next to sign up to @Starlink tomorrow. 👍🏻💯

• 
  Sredna Rapmil (@SrednaRapmil) reported 15 minutes ago

  @tescomobile Day 5 with no phone after you made a mistake porting my wife's number. Your global escalation team has informed your customer service team that my phone will not be restored until 13th May!! Nobody prepared to speak with me about a resolution. Disgraceful. @Ofcom

• 
  Antty (@Antty629802) reported 16 minutes ago

  @tescomobile The issue I have is that I want to pay my daughters bill and I'm not being allowed to. I don't want an app