Tesco Mobile outages and service status in Morpeth, England

Problems in the last 24 hours in Morpeth, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Morpeth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Morpeth, England

The most recent Tesco Mobile outage reports came from the following cities: North Shields.

City	Problem Type	Report Time
North Shields	Phone	12 days ago

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Saz The Crumb (@PikaSaz) reported 49 seconds ago

  @tescomobile tried to help a family friend who's in their 70s top up today, was told card payment wasnt working so brought the voucher. Your service kept directing us to download an app. He doesn't have a smart phone, so tell me how are OAPS meant to top up?

• 
  Ola (@Jajasolu) reported 1 minute ago

  @tescomobile my SIM card has no signal and no one is responding

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 5 minutes ago

  Called @tescomobile to port my number from different network after signing contract, every day I’ve called customer service. Nobody have a clue why my mobile number is still not active. Today I found out, all Tesco mobile customer service offices are in South Africa! We pay UK prices and all customer care services are moved to South Africa!!! Why British offices are not operating? Paying UK prices and getting services from Africa… That’s absolute madness!

• 
  Emma Lockhart (@EmmaLockha51775) reported 6 minutes ago

  @tescomobile Hi, i did and she was so unhelpful. Apparently a manager was going to call me back in 30 mins but I'm still waiting. She just said there was an issue with monzo cards, i asked if she could waive the charge or put it on my bill but she just said no!!!

• 
  Gracie🐦 (@mydogisafreak) reported 6 minutes ago

  @tescomobile have a Dept called, Additional Support Team (a bit like the SAS I imagine) They have done NOTHING to resolve a simple? issue. I am fuming here (because I've got eye hospital appts etc coming up and the contact me by text)

• 
  Julie Gorski (@gorski_jul22122) reported 13 minutes ago

  @tescomobile Are you kidding, I’m paying for a phone I never ever received and you confirm DPD returned it to you. Phone ordered 04/01/2026. I’ve done 12 messages/emails/calls and an in store visit. Each time being told it will be sorted out. Still have n my account. Pathetic service.

• 
  Carl Malkin 💙 (@CarlMalkin6) reported 14 minutes ago

  @tescomobile I don't have issues with your app, you do. It worked until the software update on the payment side of the app. I suggest you ask them to roll back the update to make the app work again. IT people cause these problems do they continue to get paid.

• 
  James Baker (@_JamesBaker92) reported 18 minutes ago

  @tescomobile why does 5G with full bars mean **** ALL. Very frustrating when phonecalls are constantly cutting off or not even connecting in the first place.

• 
  m n (@silsonit) reported 19 minutes ago

  @tescomobile Just tried to tell your customer services you’ve failed PCI , taking money out of my acct but not giving me an order number/ack , in fact an email to say please complete the order. Down 47.99 and no phone. Customer services just didn’t care. Reporting appropriately!

• 
  Ryan Trathen. (@ryryTrath) reported 22 minutes ago

  @tescomobile @SeanP321 Terrible everywhere in Cornwall every single day