Tesco Mobile Outage Report in Lancaster, Lancashire, England
Problems detected
Users are reporting problems related to: phone, total blackout and internet.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Lancaster, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Lancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 05: Problems at Tesco Mobile
Tesco Mobile is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (42%)
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Total Blackout (30%)
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Internet (23%)
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E-mail (4%)
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Wi-fi (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Gordon Macleod
(@GordonMacleod6) reported
@tescomobile We will not be accepting this offer and have asked to escalate the complaint but have been told after 1 phonecard we have exhausted your complaints procedure and will be proceeding with the Ombudsman. Ironically the 1 phonecal was with one of the advisors we are complaining about
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Scott GriffithsClare
(@griffsr) reported
@tescomobile Hi it wasn’t a general service issue. It was due to an event going on the the area, the air tattoo, there is normally extra support put on but this year there wasn’t.
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Sharon Weddell
(@sharon_weddell) reported
@tescomobile hi may I have some support. I've been a contract customer for a while. To be honest if I'm outside the house and not on WiFi. The best I get is h+ and e internet. I hardly ever get 4g. So my phone is pretty pointless outside the house.
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Chris Curson
(@Chriscurson) reported
@tescomobile your customer care is non-existent. No proper data since I moved over to you about 2 months ago, no resolution, no callbacks when promised. Pathetic
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Giles Pepperell
(@Giles_Pepperell) reported
@tescomobile terrible data signal in LL57 4UB today, considering how close to a mast I am it is often very poor on 4G.
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peter chamberlain
(@Pdc1956Peter) reported
@tescomobile What is your direct customer helpline number please. ? A close friend of my has had her phone suspended by you, and she is severely disabled & vulnerable, & relies on her phone to stay in contact with medical services.
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Alli Cronnelly
(@AlliRondel) reported
@tescomobile @WhichUK Your customer service is absolutely rubbish. My phone and data haven't been working for 16 days. I have spoken and spent time on chat every day and every day I am told 24 hours to sort it out. I have just been told 4-5 days!!!!!!!!
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Alli Cronnelly
(@AlliRondel) reported
@WhichUK how can you recommend @tescomobile? Their cust service is appalling. For 16 days my phone & data have not worked. I cannot call, receive calls or use data. I have chatted online & called them daily and even been into an @tescomobile shop & each time told 24hrs.
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Oli
(@oliwhiteguy) reported
2 weeks into my @tescomobile contract and I have to be honest it’s pretty poor. My phone says I have a strong 4G connection even 5G but everything that uses internet takes a very long time to load and quite often doesn’t. I pay for unlimited data but it feels pretty limited to me
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Scotts Land
(@scotts_land1) reported
from
Glasgow, Scotland
@tescomobile I can't make any calls or receive any calls on my mobile. Im a contract user. Another phone was used to check and it beeped the first time then number not recognised the second time.. Are you having issues with signals or connections??