Tesco Mobile

Tesco Mobile Outage Report in Lancaster, Lancashire, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Lancaster, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Lancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Lancaster, Lancashire, England 01/11/2026 06:35

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Jd86724524 Jd (@Jd86724524) reported

    @tescomobile probably the worse Customer Service I have ever experienced, cant get through on phone waited 26 mins today then they hung up on me, was on phone for 2hrs 16mins on monday, trying to resolve an issue, still not sorted today. Requested a call back from a manager

  • Dogstrustjoey Chester Jones (@Dogstrustjoey) reported from Manchester, England

    @tescomobile hi hope you can help we have ordered an phone from your scheme we need to speak someone but having no joy…. It’s 14 days since we had confirmation that it would arrive in 7 days 🐾🐾

  • ShaneSLK MVP (@ShaneSLK) reported

    @tescomobile how the hell are you supposed to top up this damn thing? I've been to the store TWICE and then tried to top up with vouchers and card. NOTHING! Overly complicated and not impressed.

  • Went2Paul Paul Went (@Went2Paul) reported

    @tescomobile Thanks for the clarification but I have no intention of switching from PAYG. But are you saying that 5G will never be available on PAYG, and if not do you know why?

  • atkinson_clare Clare Atkinson (@atkinson_clare) reported

    @tescomobile I can’t get the answer from the app. Web chat is shut. You have created a problem on my account. Been on hold for 20minutes. My continued patience is running thin. Is there anybody there?

  • BuryLass144 Christabel 🤓 (@BuryLass144) reported

    @tescomobile Should be getting 4G , it says so on the coverage checker. Not getting the service I am paying for. Should not have to resort to WiFi.

  • tadman_steve Steve Tadman (@tadman_steve) reported

    @tescomobile is it common practice to cancel a sim card prior to receiving the new one? If it helps, it's for my 77 year old mum who lives alone. Well done for zero care and making us feel like just a number. No wonder people have no faith in large companies. 👎

  • Laica23 Laica (@Laica23) reported

    Hello @tescomobile now I have been talking to you for 4 hours, I have sent you videos to show you what is happening, and it seems nobody wants to listen, you have my number, call me now so we can fix this

  • KA23017944 K A (@KA23017944) reported

    @tescomobile 4 days. 10webchats. 5 calls with minimal 40 mins wait (2 calls phone put down on me after an hour of waiting) a visit to the store. Being told SINCE Sunday 'all be working after 24hours'-nothing! That's dedicated customer care tesco!! Complaint made. Unacceptable

  • elainegayre Elaine (@elainegayre) reported

    @tescomobile I have been trying to order a new phone online and can't complete my order even though 1st payment taken out of my account. No one answering phones...need help!