Tesco Mobile outages and service status in Lancaster, England

Problems in the last 24 hours in Lancaster, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Lancaster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

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  Bully in the alley 🍻 (@WeeLeeMcD) reported 2 minutes ago

  @tescomobile Your link doesn't work, probably to do with @tescomobile last update. And, what these other channels I haven't tried already?

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  Snort Of Derision (@saucyjack73) reported 3 minutes ago

  Frustrated? Unable to sign in to @tescomobile So upgraded over phone, only to be sent an email to confirm, which needs me to....sign in to tescomobile. Need phone by Friday

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  MDS (@mdsbfc) reported 4 minutes ago

  @tescomobile Hi, i seem to have an increasing number of people telling me they ring me and although they say my phone seems to be ringing i often get no ringing at my end, wife has same issue BL8 area

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  Julie Gorski (@gorski_jul22122) reported 10 minutes ago

  @tescomobile Are you kidding, I’m paying for a phone I never ever received and you confirm DPD returned it to you. Phone ordered 04/01/2026. I’ve done 12 messages/emails/calls and an in store visit. Each time being told it will be sorted out. Still have n my account. Pathetic service.

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  jess rach x (@Rachel914481091) reported 10 minutes ago

  Please help me @NatWest_Help I cannot access my bank account as @tescomobile have disconnected my number without warning. Can I urgently speak to somebody please?

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  Emma Lockhart (@EmmaLockha51775) reported 11 minutes ago

  @tescomobile Hi, i did and she was so unhelpful. Apparently a manager was going to call me back in 30 mins but I'm still waiting. She just said there was an issue with monzo cards, i asked if she could waive the charge or put it on my bill but she just said no!!!

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  Alfie Joseph (@alfie_jose26583) reported 13 minutes ago

  @tescomobile Hi i have got several £10 bundles more than 30 days ago and have not recieved my 300 ] Points promised can. You message me and help me.

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  Amanda Martin (@AmandaKMartin) reported 16 minutes ago

  @tescomobile @tescomobile - now been 5 hours of my day trying to sort. When I try to DM you, it doesn't work. What do you now suggest?

• 
  montyniblet (@montyniblet) reported 17 minutes ago

  @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

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  Child of Alba 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ChildOfAlba) reported 23 minutes ago

  @tescomobile In common with others having this issue, I’ve uninstalled & reinstalled more than once. It works fine on my phone. Not sure there’s a reason to DM as it’s clearly a widespread glitch not specific to me. All I want to know is that you’re dealing with it.