Tesco Mobile Outage in Kingsbridge, Devon, England

@tescomobile Thanks. Just checked and said OK. Restarted both my wife and my phone and ok now. Odd as no signal here, totnes or Ashburton. Thanks for your help

@tescomobile Is there a network problem in Devon . No service since this morning. 😢

@tescomobile I am losing patience now. Been unable to use phone since weekend. Sim swap completed. Not needed. Mast eventually found problem. Problem apparently fixed. Whole area cannot use O2. All your chat says is restart phone but then I start again. Offered cc points as comp

@tescomobile It would help if u read the impossible situation im having with the sales team. I've been charged for full insurance and the phone sale was blocked by the computer before it even got to the visa credit search at the bank. Im paying for insurance for no phone by the sales team

@tescomobile ordered a sim on 7th June and haven’t had it yet! My current contract ends on Saturday so I’ll be phoneless unless I get it! Can you help?

@Local_Baitface @EE Good move. #EE roll will the customer service arrogance of the domineering large corps of the past, safe in their knowledge they are currently "big dogs". They need to learn from seeing how quickly that dominance of the market can collapse. Try @tescomobile piggybacking on O2. 👍

@tescomobile Been in again today, same result technical problems

@tescomobile Hi, we moved to you from O2 last Friday. My wife’s mobile data on new phone came through yesterday but I still can’t get it. Can you help please?

@tescomobile Nobody has got somebody to help me in store they just guess and their manager on phone guesses & tells me its barclays and thats not resolving anything they shouldn't guess as its sending me on a wild goose chase taking longer to get the actual problem sorted.

@tescomobile The only thing I will say its really bad practice to blame the bank they said my credit is fine its a tesco technical fault. And I've got a tesco insurance on this phantom phone now because over the phone sales the system allows me to go a bit further than in store.

@tescomobile Could someone help direct me to a person who can over ride the system so I can buy the phone today and put this stress behind me as its been going on for 10 days and im going round in circles in store and on phone because no one is qualified to know what to do. My bank are fine.

@tescomobile My bank customer services who have full access to see my account said I've never defaulted on any payments im out of phone contract with 02 for 3 years and I didn't know it would be this difficult to get a new provider. This resolve requires a reset of all my information stored.