Tesco Mobile outages and service status in Hawkhurst, England

Problems in the last 24 hours in Hawkhurst, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Hawkhurst, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Hawkhurst, England

Latest outage, problems and issue reports in Hawkhurst and nearby locations:

• 
  Mark Harrison (@SnapperHarrison) reported 48 minutes ago from Royal Tunbridge Wells, England

  @tescomobile Simply the worst acting on any advert

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ali. Me (@AlisonWagstaff3) reported 7 minutes ago

  @tescomobile Thursday another message saying data low. This is extremely rare for me!! Your CS didn't know why yet again, no advice given to me whatsoever from people who are supposed to be CS. I the googled why I had the message on apps 'background data' and there was the issue!

• 
  James (@Wessiewhite) reported 8 minutes ago

  @tescomobile guys first time user of the network today, what can I expect? Hopefully it’s fine and I can get what I need out of my new iPhone 17 pro

• 
  montyniblet (@montyniblet) reported 14 minutes ago

  @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

• 
  Sylvia Travers (@sylvia_luisa) reported 14 minutes ago

  @tescomobile Hi, help please! My mum recently moved from Vodafone to Tesco Mobile and there seems to be a stuck port type issue. Numbers from Vodafone can’t call her. She can phone them but incoming calls are blocked. Can you help?

• 
  Martitta (@MShazzzi) reported 17 minutes ago

  @tescomobile I didn’t have signal for whole month like the rest of my area due to o2 updates, been promised credits for no services and each time I contact the chat incompetent people ask me where do I experience issue. Sort this out please. Paid £113 for no service, unacceptable

• 
  Graham's RailwaySiding77 (@RailwaySiding77) reported 17 minutes ago

  @tescomobile I've been waiting unanswered in Tesco Mobile customer services queue for 52 minutes to just top up my mobile ! I am now looking at other mobile network providers as this level of service is unacceptable.

• 
  Webdy (@Webbdy) reported 22 minutes ago

  @tescomobile issues with my transfer to TM, did an online chat and was offered 1000 Clubcard points as compensation for the delay. When will they be added to my account? Thanks Webdy

• 
  Bella Ciao (@Bella_Ciao_Free) reported 22 minutes ago

  @tescomobile Hi, I'm a new customer with a PAC code... If u use the PAC code on Monday how long does it normally take to transfer... Thanks. (My number is presently with Vodafone)

• 
  Katrina (@KatLawrence) reported 27 minutes ago

  @tescomobile That doesn't work when I have no service and can't make/receive calls or send/receive sms. Can no-one provide an update with estimated time frame?

• 
  Sarah Kears (@SarahKears) reported 28 minutes ago

  @tescomobile They are no help the whole thing is a disgrace.