Tesco Mobile outages and service status in Hawick, Scotland

Problems in the last 24 hours in Hawick, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Hawick, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adrian Turton (@BroTurton) reported 9 minutes ago

  @bt_uk I have talked to your team, everything is good from your side, so thank you for reaching out. The problem is that of @tescomobile has my number, but put it as Pay as you Go.

• 
  ⫩ ⫩ TTG3⫩ ⫩ (@tt_gill) reported 10 minutes ago

  Over a month of trying to upgrade with @ee and it’s actually painful. Never get the same price twice, the website never works properly, but they’re quick to send “threatening “ messages as soon as you request your PAC number…..Time to go to @tescomobile

• 
  Trish Reade (@TrishReade) reported 12 minutes ago

  @tescomobile Whoever made your recent advert needs to think again. Its awful. No context and quite revolting.

• 
  Colette Houlihan (@Colly_wobbles) reported 14 minutes ago

  @tescomobile I have done it a few times before. Got no help. Wanted me to fill in some forms. Same idiotic response with cust svs on phone.. No help at all. My credit is evaporating with no explanation. Looking for another provider now.

• 
  Marie Hobson (@MarieHobson) reported 14 minutes ago

  @tescomobile Are you able to follow me? As the link doesn't work and I think this might be why

• 
  Zelda Hansen (@Zeldahansen) reported 15 minutes ago

  @EE @ee I have already called them once and now I have to call them again @tescomobile customer service far superior which is why I have moved my other contracts over to them

• 
  Volcano Aerial (@VolcanoAerial) reported 18 minutes ago

  .@tescomobile very disappointed! Number port from @O2 has failed. Hearing others in the call center also experiencing the same issue. You’re a virtual operator of o2, is o2 making it difficult to switch? @MartinSLewis for visibility.

• 
  Amy (@StefScope) reported 19 minutes ago

  @tescomobile Why was I told a refund would be processed yet now I’ve received an email stating it won’t. You can not take payment for a service, cut off that service and keep the money for it. Absolutely furious at the lack of customer service and ineptness of your ‘care’ team.

• 
  GT (@topboylfc) reported 19 minutes ago

  @EE I haven’t n i keep sending pac to 65075 i have been on a sim only deal but thing’s have happened out of my control. I just wish EE would send me the pac code cos my contract is up on 8/10/26 i already paid this months bill I didn’t have any issue leaving @tescomobile 2 yrs ago!

• 
  David 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Ensor42) reported 19 minutes ago

  @tescomobile Hi, please could you help? I have (had) a 4G pay as you go account with £9.99 credit remaining when a week or so back it was suddenly disconnected. I am disabled and unable to visit in-store to get help, and although I use the phone infrequently, I need it for safety