Tesco Mobile outages and service status in Hawick, Scotland

Problems in the last 24 hours in Hawick, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Hawick, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark 🏳️‍🌈🏳️‍⚧️ (@marcowil) reported 4 minutes ago

  @tescomobile any idea why data speeds are currently so poor in our area (under 5mbps)

• 
  Bully in the alley 🍻 (@WeeLeeMcD) reported 5 minutes ago

  @tescomobile Restarted phone, still no joy. I'm not on Facebook. Have tried your customer service (absolutely shocking, lied to me multiple times). I'm not happy and will seek compensation. How do we resolve this. This is an issue with YOUR updates, and frankly, I'm getting enoyed.

• 
  Pete Carroll (@pcarrollmusic1) reported 7 minutes ago

  @tescomobile You are a mobile phone/telecomms provider. This was a speed test of YOUR service. Which is woeful.

• 
  XGt1900 (@Gt1900X50994) reported 7 minutes ago

  @tescomobile tesco mobile & its O2 piggy back a ******* shambles, A rubbish network, I wont pay to leave but Nov end of contract I'm off, tired of **** network connection (fob off customer service) on a very regular basis, yes fecking shambles

• 
  Amanda Martin (@AmandaKMartin) reported 7 minutes ago

  @tescomobile @tescomobile - now been 5 hours of my day trying to sort. When I try to DM you, it doesn't work. What do you now suggest?

• 
  Jay Smith (Sonic/Dragonwolf) (@DragonWolf5589) reported 11 minutes ago

  @tescomobile Says no issues. The problem is it been going on for several months. Reported again for now. Just odd my friends on giffgaff and o2 never have issues and tesco uses the o2 network and I have to use their phone or switch an a pay as you go sim on different network for data

• 
  Simon Hawley (@Simon_Hawley) reported 16 minutes ago

  @tescomobile Is there an network issue in the S62 area? There has been no or little service in the area for the past week now? Thanks

• 
  Sredna Rapmil (@SrednaRapmil) reported 18 minutes ago

  @tescomobile Becca, it's a case of computer says no from @tescomobile. Your colleagues refusing to reconnect me before May 12th. No explanation given and no consideration whatsoever of the impact of this on me. Absolutely appalling customer service from @tescomobile

• 
  Colette Houlihan (@Colly_wobbles) reported 18 minutes ago

  Asking @tescomobile If you don't see my credit applied, is this a fraudulent site? You're set up to pay for the online top-up service using your registered card, managed by Mi-Pay Ltd. Mi-Pay has collected the payment from your card.

• 
  Rob (@Timelord81r) reported 21 minutes ago

  @tescomobile can we use your phone abroad in Europe without any issues?