Tesco Mobile outages and service status in Hawick, Scotland

Problems in the last 24 hours in Hawick, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Hawick, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  lee deeble (@LeeDeeble) reported 5 minutes ago

  @tescomobile Your app keeps coming up with unknown error. Is there issues with the app or do I go to and connect with you another network? Lee

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 6 minutes ago

  @tescomobile I’ve been left completely without service since late May after trying to port my business number (07483354922) from Lebara. Lebara confirmed the number is with you, but my Tesco SIM won't activate. Your customer service has been zero help and keeps cutting me off. I am losing clients and money every single day because of this mismanagement. Please get an advanced tech team to look at this deadlock and DM me immediately to resolve this. #CustomerService #TescoMobile

• 
  Gladimir (@DrGladimir) reported 6 minutes ago

  @tescomobile ... To understand... With no other way than a phone call they'll communicate. Then slow, wrong information, trying to charge early termination fees when in cooling off period, reluctance to meet ofcom rules around PACs, just dreadful.

• 
  andrew anthoney ⚫️⚪️ (@andytoon30) reported 9 minutes ago

  @tescomobile Still the same issue nearly a week later. Engineers are working on it. The fact I am expecting calls from hospital is the issue. Hopefully the problem is resolved soon. Only been with Tesco mobile a month and already having issues

• 
  Katrina (@KatLawrence) reported 10 minutes ago

  @tescomobile That doesn't work when I have no service and can't make/receive calls or send/receive sms. Can no-one provide an update with estimated time frame?

• 
  Tim (@t1m670) reported 13 minutes ago

  @tescomobile we were told a few weeks ago that a mast was down in our area affecting signal. Please can you check if I provide a postcode? We rely on your network for both phones and our internet and they’re both performing very poorly recently.

• 
  Jay Smith (Sonic/Dragonwolf) (@DragonWolf5589) reported 17 minutes ago

  @tescomobile how come some areas like manchester/st Peter square as an example. And also parts of Wythenshawe and flixton. I have signal but NO data. But others on giffgaff and o2 have no issue? Only tesco? (yet also uses the o2 network) I have to keep switch to a 2nd sim/network

• 
  Sarah Kears (@SarahKears) reported 18 minutes ago

  @tescomobile disgusted with your costumer service this week after my mum reported my nephew being groomed online on a phone number she pays for 3 days later it is still active and you can’t tell us when it will be disconnected. Keep your kids and grandkids away from @tescomobile

• 
  ImMrMac (@InMrMac) reported 20 minutes ago

  And yet again @tescomobile stiffs me. Offer a bundle you can’t use or renew to and all they can say is ‘we will work on the issue’ but sorry not sorry you can’t use this offer Surely this is false advertising and borderline scamming customers

• 
  Gladimir (@DrGladimir) reported 22 minutes ago

  @tescomobile Now it won't send me a PAC so I can move elsewhere. Awful service.