Tesco Mobile outages and service status in Exmouth, England

Problems in the last 24 hours in Exmouth, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Exmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Exmouth, England

Latest outage, problems and issue reports in Exmouth and nearby locations:

• 
  Andy Mackay (@AndyMackay_) reported 35 minutes ago from Exeter District, England

  .@tescomobile you guys run off the @O2 network right?

• 
  Kevin divvyman (900) (@KDivvyman) reported 45 minutes ago from Borough of Torbay, England

  @tescomobile Thanks. Just checked and said OK. Restarted both my wife and my phone and ok now. Odd as no signal here, totnes or Ashburton. Thanks for your help

• 
  Kevin divvyman (900) (@KDivvyman) reported 53 minutes ago from Borough of Torbay, England

  @tescomobile Is there a network problem in Devon . No service since this morning. 😢

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Graeme Paddison (@graemepaddison) reported 6 minutes ago

  @tescomobile It's not good enough, I'm paying for a service that you are not delivering! You are a MOBILE network but I have to keep using WiFi if I want any sort of data, so what am I paying for every month?

• 
  Ken Clark (@clarkiesball) reported 6 minutes ago

  @tescomobile I have and they were no help and say I have to go back to store. Which defeats on line shopping.

• 
  Marti (@Marticat2000) reported 6 minutes ago

  @tescomobile 17 plus yrs with 02 at workplace, 8yrs personal, no problems: 9 months with Tesco and nothing but a pain from the start!🤬

• 
  Amanda Martin (@AmandaKMartin) reported 13 minutes ago

  @tescomobile @tescomobile - now been 5 hours of my day trying to sort. When I try to DM you, it doesn't work. What do you now suggest?

• 
  Julie Martin (@julesvb82) reported 18 minutes ago

  @tescomobile tried twice to order a phone. Each time the order has not processed, taken payment and refunded it, despite doing & passing a hard credit check. Tried to call today and have been cut off twice. Not the best example of customer service. Calls not picked up in store.

• 
  Jacob Valentine (@JayV1994) reported 20 minutes ago

  What’s even the point in you lot? No signal anywhere in the entire country you’re ******* **** ! @tescomobile

• 
  Gracie🐦 (@mydogisafreak) reported 23 minutes ago

  Good morning all xx I have a final assessment at the pulmonary hospital this afternoon. I hope they haven't texted me to cancel because I won't get a bloody text due to no longer having a working phone Thanks @tescomobile !

• 
  Melissa ✨ (@WimblyDonnerxo) reported 23 minutes ago

  @tescomobile hi I need to speak to Someone urgently. I was told on your chat yesterday I had until 24 April to cancel within cooling off period however when requesting my pac code I’ve been informed I’ll be charged £220 to terminate the contract!!

• 
  Gladimir (@DrGladimir) reported 25 minutes ago

  @tescomobile Now it won't send me a PAC so I can move elsewhere. Awful service.

• 
  montyniblet (@montyniblet) reported 27 minutes ago

  @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.