Tesco Mobile outages and service status in Ellon, Scotland

Problems in the last 24 hours in Ellon, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ellon, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  L (@_upsides) reported 2 minutes ago

  There’s never been a worse network than @tescomobile, why can I never get a signal in my hometown but other people can?

• 
  Jill Collier 🟥 (@JillCollier16) reported 3 minutes ago

  Thank you @tescomobile customer services for ringing back (twice!) when you said you would. My phone had decided you were a spammer and wouldn’t allow the call until I put the number into my contacts, which took me a few minutes. You timed it perfectly. 👍

• 
  Justine (@bean0509) reported 5 minutes ago

  @HeldinEU @LeonTransaxle @tescomobile I hope so. M just rang me 🥱 peace has been broken x

• 
  Grumpy Buddhist (@DionHunt67) reported 8 minutes ago

  @tescomobile can’t access account online due to “technical problems”. When will this be resolved?

• 
  TF. 🇬🇧🇬🇧🇬🇧 (@U235_Nuke) reported 11 minutes ago

  @tescomobile Why is the network coverage in my home town so utterly diabolical since you (O2) 'upgraded' the local cells to 5G?? Went from superb coverage (on 3/4G) to abysmal within weeks of the change. Now get a meagre -124dB signal from a 5G cell less than 0.3miles away! 🤯

• 
  Aileen Murphy (@AileenMurphy100) reported 17 minutes ago

  @tescomobile I just want an email address for customer services.

• 
  Legal Style Blog (@legalstyleblog) reported 18 minutes ago

  Remarkably, @tescomobile have also found a brilliant loophole in contract law where they decided my response to my complaint of not being able to open an account was to, without asking if I wanted to (I don't), tell me I'd been signed to a plan. After yesterday I rather specifically never wanted to complete my order, but the idea of two parties coming to a meeting of the minds is apparently optional for Tesco Mobile.

• 
  becky🌻 (@beckykk_) reported 20 minutes ago

  @tescomobile I phoned last week bc I’ve noticed I’ve been charged twice every month for insurance since June 2025. The person on the phone said they would text me the insurance department number but I’ve still not received this? Please can you help?

• 
  Sam Parfett (@sam_parfett) reported 20 minutes ago

  @tescomobile I have sent a PM regarding your horrendous customer service and a brand new iPhone that won’t switch on and your reluctance to replace even though Apple have advised you should due to being brand new. Please reply asap

• 
  Maly (@MARnHAR) reported 23 minutes ago

  @tescomobile really SUCKS