Tesco Mobile outages and service status in Ellon, Scotland

Problems in the last 24 hours in Ellon, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ellon, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

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  Ann (@English_girl98) reported 5 minutes ago

  @tescomobile also will I be compensated for not having phone signal as I'm paying for a service that you can't provide

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  Alison Turner (@charliebarley) reported 6 minutes ago

  @tescomobile Ordered new sim as mine was faulty. Supposed to be delivered today (by a non-guaranteed Royal Mail delivery service) It hasn’t turned up but you have deactivated my old sim so I can’t use my phone at all. There’s no post til Monday now. Surely this can’t be right?

• 
  jason mcneilly (@jaymcneilly) reported 7 minutes ago

  @tescomobile what is going on with your network. im barely getting any phone signal or Internet? co Antrim.

• 
  Donna Randall (@DonnaRa01238683) reported 10 minutes ago

  @tescomobile going on a cruise in a few months time and can’t afford the @pandocruises internet. How do I know if my phone can take an eSIM? (Sorry if it’s an easy answer-technophobe here) family want to keep in contact to help my anxiety

• 
  Ian (@iancharris) reported 11 minutes ago

  @HarrietSergeant @O2 I wonder if it is something to do with their systems? I am with @tescomobile and they piggyback on the O2 network and it is much more difficult than it used to be to top up.

• 
  Jordan Abbott (@jordanabbott93) reported 17 minutes ago

  @tescomobile Had shocking service in Folkestone store from Humza whilst attempting to upgrade my phone contract after being a loyal Tesco mobile customer for over 5 years. He did not care about my problems and simply wanted to push responsibility to the online team

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  Mike Dixon (@PnoTuna) reported 21 minutes ago

  @MatB_STFC69 @tescomobile They use the o2 network dont they?

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  James Baker (@_JamesBaker92) reported 23 minutes ago

  @tescomobile why does 5G with full bars mean **** ALL. Very frustrating when phonecalls are constantly cutting off or not even connecting in the first place.

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 23 minutes ago

  Called @tescomobile to port my number from different network after signing contract, every day I’ve called customer service. Nobody have a clue why my mobile number is still not active. Today I found out, all Tesco mobile customer service offices are in South Africa! We pay UK prices and all customer care services are moved to South Africa!!! Why British offices are not operating? Paying UK prices and getting services from Africa… That’s absolute madness!

• 
  Sarah Kears (@SarahKears) reported 25 minutes ago

  @tescomobile They are no help the whole thing is a disgrace.