Tesco Mobile outages and service status in Burnham-on-Sea, England

Problems in the last 24 hours in Burnham-on-Sea, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Burnham-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jamie Imber (@Jayballzz23) reported 6 minutes ago

  @tescomobile Is says there’s no issues but signal is crap. Even when I go into your tesco stores to shop i have to connect to wifi otherwise i have no reception

• 
  Simon Parry (@sparry951) reported 7 minutes ago

  @tescomobile Probably not one for you as it's mast related but my mother in law has been unable to make or receive calls when at home ever since 3G was turned off. O2 coverage checker indicates a problem with nearby mast, is this ever going to be fixed?

• 
  Marie Hobson (@MarieHobson) reported 10 minutes ago

  @fgrscomhub @tescomobile @wlhowarth If you’re considering Tesco Mobile… think twice. I’ve had no network on my pay-monthly phone for 4 weeks with zero resolution. Support’s been frustrating and I’m still no further forward. 😤

• 
  steven rothwell (@steven_rothwell) reported 15 minutes ago

  Can you tell me @tescomobile @O2 why I pay 150 a month for 3 mobiles with no signal. I’m seriously considering moving providers. It’s a joke #ImACeleb

• 
  Amanda Martin (@AmandaKMartin) reported 15 minutes ago

  @tescomobile Hello, I am trying to DM you and that doesn't appear to work either. Honestly, I'm getting to the point where Tesco Mobile doesn't deserve my business. Absolute joke. Even your complaints email doesn't work.

• 
  Happy Moog 💙🍎 (@HappyMoog) reported 16 minutes ago

  @MartinSLewis An idea fora new show. Best and worst customer services; Best M&S and Fenwicks. Worst @DPD- it’s impossible to speak to a person so no resolution and @tescomobile misinformed and ignored even by the CEO team. Complaints made take 28 days not even a ref given

• 
  North & Midlands Racing Club (@NorthRacingClub) reported 17 minutes ago

  @tescomobile hi struggling to use online chat for last 2 days with a technical issue! Please advise how I can sort my issue?

• 
  Hot Dog Trainer (@ondineb) reported 17 minutes ago from Ferndale, Wales

  @tescomobile Now they are refusing to log a complaint so that I can reach out to @ofcom

• 
  Jen (@jen_newcastle) reported 24 minutes ago

  I wonder if @tescomobile is ever going to sort out issue we have with a number going from contract to payg .. ?? Nearly a month now .. numerous live chats , phonecalls and even a complaint ... To be told to wait ... And wait ... And wait ?? Waited long enough now

• 
  Adam (@DiscoveryAdam) reported 28 minutes ago

  @tescomobile raised a complaint on 29th January. Told 15 days for a reply. Still waiting and customer service chat people are utterly useless and can only suggest raising complaint again to see if that get a response! Are you serious? How do I escalate this please