Tesco Mobile outages and service status in Burnham-on-Sea, England

Problems in the last 24 hours in Burnham-on-Sea, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Burnham-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Melissa ✨ (@WimblyDonnerxo) reported 5 minutes ago

  @tescomobile hi I need to speak to Someone urgently. I was told on your chat yesterday I had until 24 April to cancel within cooling off period however when requesting my pac code I’ve been informed I’ll be charged £220 to terminate the contract!!

• 
  Sally F 💙 (@SallyF100) reported 8 minutes ago

  @tescomobile I have just called you to cancel my mum‘s contract, she has late stage dementia, has just suffered a huge stroke meaning she is no longer able to communicate. Your operator told me to log onto the app, which my mum does not have, and she then hung up on me. WTH??

• 
  🇩🇰 The Danish Bale 🇩🇰 (@REDDORGU) reported 9 minutes ago

  @tescomobile absolute crap signal everyday for about 8 weeks

• 
  Harry Kinder (@harry_kind32648) reported 10 minutes ago

  @tescomobile no service all day! Total black out?

• 
  Andy (@Orileyuk1) reported 10 minutes ago

  @BarbaraSutton15 @tescomobile They couldn’t fix a mast where we live , took 3 months before we could make a call longer than 3 minutes.or not get cut off . When we phoned Tesco O2 , the woman said try another company 🥴

• 
  Dave Kendall (@DaveKendallPho1) reported 11 minutes ago

  @socoolrobyna @tescomobile happily promoted their mobile service in their Sthelens store but you can’t get 3G in there, let alone 4G

• 
  Jill Collier 🟥 (@JillCollier16) reported 18 minutes ago

  Thank you @tescomobile customer services for ringing back (twice!) when you said you would. My phone had decided you were a spammer and wouldn’t allow the call until I put the number into my contacts, which took me a few minutes. You timed it perfectly. 👍

• 
  Gladimir (@DrGladimir) reported 18 minutes ago

  @tescomobile For any prospective customers. Every aspect of this has been awful. From trying to place the order multiple times that failed at their end for unknown reasons, then running multiple credit searches, basic features missing, speaking to people with an accent so strong I struggle...

• 
  Sarah Hill (@thelovelysarah) reported 20 minutes ago

  Hi @tescomobile I have had no service on my phone for 17 days. Customer service say they can't give any idea of how much longer this will go on. I have a child at nursery & an ill father in a care home. I need to be reachable by phone. Can you help, please?

• 
  Victoria Ogonna (@vikkyug2016) reported 21 minutes ago

  @tescomobile @tescomobile Hello, I have a Tesco locked Motorola G5 phone. I’m currently in Nigeria and I no longer have a Tesco SIM or UK phone number.I tried using the unlock form but it requires a UK number and recent call, which I can’t provide.Pls can you help me unlock my phone manually?