Tesco Mobile outages and service status in Anstruther, Scotland

Problems in the last 24 hours in Anstruther, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Anstruther, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gracie🐦 (@mydogisafreak) reported 3 minutes ago

  @tescomobile I need some help with topping up monthly bundle please. The phone number supplied is no good for my tariff

• 
  MatB ⓈⓉⒻⒸ (@MatB_STFC69) reported 4 minutes ago

  No signal all day today in Marlborough Wilts @tescomobile Please fix it!

• 
  Sian (@SianElin_PT73) reported 5 minutes ago

  @tescomobile The engineers are aware of it weeks ago! Still no WiFi signal, or text/calls for over 2 months! Taken it to the @financialombuds now!! #unacceptable

• 
  Ali. Me (@AlisonWagstaff3) reported 7 minutes ago

  @tescomobile on Wednesday I called your customer service as very rare for me, I had a message saying my data had almost gone. I had added, through your app, a £3.00 500mb bundle. Still no data, I rang CS told me it hadn't worked gave me £3 plus the £5 buffer back.

• 
  chatterbox (@chatkins1) reported 9 minutes ago

  @legalstyleblog @tescomobile Hey @tescomobile It’s been 28 since I’ve asked for a SAR - no response at all. Unable to make a complaint, talk to anyone and SARS has been ignored . Next step please before ICO

• 
  gillian mary (@gillianwyatt601) reported 9 minutes ago from Quainton, England

  @tescomobile ... ONCE AGAIN I AM HAVING SERIOUS PROBLEMS TOPPING UP MY MOBILE PHONE WHICH IS ESSENTIAL TO MY LIFE ... I CANT USE YOUR MOBILE APP AS WONT RECOGNISE ME... I TOPPED UP ON THE 9TH WITH EE CARD SERVICES... THEY HAVE TAKEN £19.60 FROM MY BANK ACCOUNT BUT YOU TELL ME

• 
  chatterbox (@chatkins1) reported 9 minutes ago

  @tescomobile @fgrscomhub @wlhowarth Again over 1 month later STILL awaiting any communication from Tesco. After at least 5 attempts of chasing I was told complaint has now been opened after a month of trying. Then told I would get help within 5 working days … 6 working days later nothing .

• 
  Jay Smith (Sonic/Dragonwolf) (@DragonWolf5589) reported 12 minutes ago

  @tescomobile how come some areas like manchester/st Peter square as an example. And also parts of Wythenshawe and flixton. I have signal but NO data. But others on giffgaff and o2 have no issue? Only tesco? (yet also uses the o2 network) I have to keep switch to a 2nd sim/network

• 
  Legal Style Blog (@legalstyleblog) reported 12 minutes ago

  The vast body of consumer rights legislation still doesn't cover the single most difficult scenario a consumer can face: when a company, @tescomobile, puts one through hours of customer service in a stubborn refusal to accept payment and then says by failing to create an account one has blacklisted from their service (which apparently retains personal data of those who don't have accounts, whose processing is presumably lawful on the grounds of sadism—missed that GDPR ground).

• 
  Sally F 💙 (@SallyF100) reported 15 minutes ago

  @tescomobile I have just called you to cancel my mum‘s contract, she has late stage dementia, has just suffered a huge stroke meaning she is no longer able to communicate. Your operator told me to log onto the app, which my mum does not have, and she then hung up on me. WTH??