Tesco Mobile outages and service status in Anstruther, Scotland

Problems in the last 24 hours in Anstruther, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Anstruther, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Family Thomas (@FamilyThomas3) reported 6 minutes ago

  @tescomobile I don't know what more I can say but my original post. Your operatives were insistent that they could do not more to help

• 
  Grace🐦 (@mydogisafreak) reported 7 minutes ago

  @Jaquix1X @tescomobile Hi Jaqui xxx I got there in the end, thanks. I was quite happy with my old PAYG, because I never use my blimmin phone. Got a 'bundle' now that I have to remember to top up or lose the bundle. Had to pay a charge to top up too. So I'm paying even tho I made no calls last month!

• 
  Adrian Turton (@BroTurton) reported 10 minutes ago

  I’ve had my mob number for over 13 years. @bt_uk confirmed with bills, PAC code. Yet when I tried to port it to @tescomobile, they repeatedly claimed my number was “inactive,” ignored my accessibility needs, and refused to escalate my complaint despite me asking multiple times.

• 
  Aaaron (@Aaronrutter9) reported 12 minutes ago

  new phone arrived and with a state of the art free ipad. not a bad week after all, @tescomobile your custom has been nothing but very brilliant!

• 
  Chris (@geordiechris48) reported 14 minutes ago

  @tescomobile When are you going to give your customers Visual Voicemail (if ever)? You use O2’s network and they provide this service, so why don’t you?

• 
  Amy (@StefScope) reported 19 minutes ago

  @tescomobile Why was I told a refund would be processed yet now I’ve received an email stating it won’t. You can not take payment for a service, cut off that service and keep the money for it. Absolutely furious at the lack of customer service and ineptness of your ‘care’ team.

• 
  dean hannington (@dhannington) reported 20 minutes ago

  @jingsy @tescomobile I’m also having the same problem been fobbed off twice over the phone and instore saying nothing they can do. Only been waiting since last Tuesday

• 
  James Glen (@james__glen) reported 20 minutes ago

  @tescomobile Hi there, I just had the experience of THE worst "customer service" call I think I've ever had. How do I feed that back please?

• 
  1234 (@MissKillikelly) reported 21 minutes ago

  @tescomobile 1/2 please can someone help. I’ve had no mobile service since Friday 27th. I was told it was due to a a fault mass in my area. Then was told it could be my sim. I received a new sim and this has still not solved the problem. I’ve did a mobile network reset

• 
  ⫩ ⫩ TTG3⫩ ⫩ (@tt_gill) reported 22 minutes ago

  Over a month of trying to upgrade with @ee and it’s actually painful. Never get the same price twice, the website never works properly, but they’re quick to send “threatening “ messages as soon as you request your PAC number…..Time to go to @tescomobile