Tesco Mobile outages and service status in Grange-over-Sands, England

Problems in the last 24 hours in Grange-over-Sands, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Grange-over-Sands, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  random (@kaye55) reported 3 minutes ago

  @tescomobile Sorry what's the point i feel I am getting no help from anyone .I did dm

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  NoisyWhisper 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Stu37900363) reported 6 minutes ago

  @tescomobile is pants. 0 customer service. Ripped me off. Taken money and 12hrs later I still don't have my Bundle. Live chat is a joke, and I can't call you as advertised because I have 0 credit after paying for renewal.

• 
  Sean (@SeanSav31) reported 7 minutes ago

  @tescomobile Totally get it rolls over but to leave it for 7 years is a joke… he did upgrade but whoever did it never upgraded that contract. They put him on a new one hence he was never aware this one was still active. Pretty sure he’s been misled. What’s the email for a complaint?

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  Rufus🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@RobertJudd4) reported 9 minutes ago

  @tescomobile Strange in this GPS accurate tech with mobiles that Tesco cannot differentiate between Greece and Albania, arrived in Corfu Greece to be told that Tesco that Greece is a home destination and you are covered for use on your mobile, several days later, another message,welcome to Albania, I have not moved my location, I have never been to Albania, get back to find I have some charges as phone says I was in Albania, Corfu is close to Albania, about 5 miles, the solution according to Tesco is to turn off roaming data,put your data allowance to zero. Seems pointless to have Tesco as that is why I changed because no charges in EU. To be fair to Tesco they gave me a credit but this must be a common problem with Corfu.

• 
  Craig Bailey (@Craig_Bailey41) reported 9 minutes ago

  @tescomobile your phone signal is extremely poor, why is it so bad? Visited your St Helens store earlier today and couldn’t get a signal outside/inside the store! Oh and your WiFi is poo as well. Should have stayed with @EE but they’re mega expensive!

• 
  Lynzy 🌻 (@Lynzyhope) reported 11 minutes ago

  @tescomobile your call centre is shockingly bad! I haven’t lost my temper at a stranger since I was stupid and immature in my 20’s but wow your staff are ignorant and rude!

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 12 minutes ago

  @tescomobile ABSOLUTE DISGRACE! - I have purchased new contract, gave them my PAC code, they moved my old number (in my possession for over 7 years). SIM card still not working! My number does not exist! - They have absolutely no clue what went wrong, they charged me for full month of usage (Direct Debit paid today), but now asked me to RETURN device and cancel the contact because something went wrong! I have asked them if this could be done in store, 6 hours later of me sending email, they BLACKLISTED iPhone! - I have sold my old phone, moved all data to new iPhone, now they black listed iPhone, can connect to internet even through WIFI! - My number lost, TESCO asked me to gave them phone back, I have asked if I can do this in store, they BLACKLISTED device today! - STAY AWAY From those cowboys! Absolute joke, call centres in South Africa and we pay UK prices.... STAY AWAY FROM TESCO MOBILE! I AM PAYING YOU FOR DEVICE YOU COWBOYS!!!! GIVE ME MY MOBILE NUMBER BACK!

• 
  Snort Of Derision (@saucyjack73) reported 13 minutes ago

  @tescomobile now my calls are disconnected. Wtf

• 
  ImMrMac (@InMrMac) reported 17 minutes ago

  And yet again @tescomobile stiffs me. Offer a bundle you can’t use or renew to and all they can say is ‘we will work on the issue’ but sorry not sorry you can’t use this offer Surely this is false advertising and borderline scamming customers

• 
  Gracie🐦 (@mydogisafreak) reported 24 minutes ago

  @tescomobile have a Dept called, Additional Support Team (a bit like the SAS I imagine) They have done NOTHING to resolve a simple? issue. I am fuming here (because I've got eye hospital appts etc coming up and the contact me by text)