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The Elder Scrolls Online is a massively multiplayer online role-playing game (MMORPG) developed by ZeniMax Online Studios and published by Bethesda Softworks. Available for Xbox, Playstation and Windows.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of The Elder Scrolls Online reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at The Elder Scrolls Online. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by The Elder Scrolls Online users through our website.
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Sign in (76%)
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Online Play (11%)
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Game Crash (7%)
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Glitches (3%)
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Matchmaking (2%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent The Elder Scrolls Online outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Albany |
Online Play | |
 Helensburgh |
Game Crash | |
 High River |
Sign in | |
 Frankfurt am Main |
Sign in | |
| Mountain View |
Sign in | |
| Liberty Hill |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
The Elder Scrolls Online Issues Reports
Latest outage, problems and issue reports in social media:
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Benjamin Gogan
(@elric1976) reported
@TESOnline I had the game crash on me multiple times when trying to fast travel from the house in western skyrim. I left the house through the front gate and went to a way shrine and it didn't crash.
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Eric Gerson
(@ETGers) reported
from
West Orange, New Jersey
Hey @AskPlayStation my buddy @BTejblum is a loyal customer and is having some pretty serious issues right now related to @TESOnline. To get ahead of it, this is NOT related to the issues with the PS5 upgrade rollout yesterday (though that's how this issue was discovered).
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GoBoltz
(@GoTpaBoltz) reported
@TESOnline @Thetwano1 Opening has no sound, neither did the cut scene had to skip, loading into delve went hard crash to report screen, reported!!
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Sunseto Dream
(@ThatKidTravie) reported
@TESOnline There is an issue on my PS5 where I can’t download the upgrade without PS+ but I have PS+
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NotTodayTannas
(@NottTodayTanas) reported
@TESOnline The frames are horrible in performance mode when i am in a trial or certain dungeons. Please fix this!😳
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📖✒️Benjamin Locke🖋📖+ Cats!🐈
(@benjaminlocke92) reported
@TESOnline Also, if it helps. I’ve restarted my console. Deleted both PS4 and PS5 version of the game and attempted to redownload. Can only download PS4 digital or PS5 disc version. Tried to restore licences and got an error saying that eso Blackwood collection could not be restored.
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GoBoltz
(@GoTpaBoltz) reported
@FooFightingGal @TESOnline License issue, power completely off, then on, go into settings , account management, restore licenses, go to where u launch game, hit 3-dots, game info, pick ps5 version. Redownload if needed, should fix! Cheers!
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PLK#GOAT
(@PsnGUNOTKILLER) reported
@IGN As long as Fallout and Elder scrolls are multi platform than that will make up for the exclusivity. I have no problem buying a Xbox down the road though.
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Shaelyx
(@Shaelyxx) reported
@TESOnline @Thetwano1 Also anytime your in Cyrodiil you crash. The other day me and a bunch of others got disconnected, was not able to log back in for at least 30 mins because I was still "logged in"
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Jeremiah
(@astroeides) reported
@TESOnline The PS5 version is crashing on load screens quite often. Fidelity mode. Teleporting to other zones or entering delves is where I’ve identified the issue. Probably sent 10ish crash reports so far and its only been a couple hours of gameplay.
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Sara🏳️🌈 It/The Thing
(@SnugglySaralina) reported
@Sharessan @TESOnline Then don't do it? The only daily I do is login and dungeon finder.
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Tobias
(@Tobias_R__) reported
@StephenSeanFord Only if elder Scrolls or a sequel to an existing franchise is exclusive will it be an issue. You just don't alienate a fanbase by restricting a sequel that was previously multiplat, to one platform.
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Dracos Maximus
(@Michael99325800) reported
@TESOnline @Thetwano1 Yeah I experienced the no sound in the intro movie but I haven't had a problem anywhere else so far.
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Darkxaur
(@Darkxaur) reported
It strikes me that the BotW durability thing smacks of trying to make use of Elder Scrolls: Oblivion era game mechanics without understanding that the skills system also in there mitigates the problem of running about with stuff that breaks like it was made of porcelain.
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Playstation Studios Family Prophet
(@E3waitfor2020) reported
@DarthareusG @IGN I've never played a single second of Elder scrolls. Not one. Some PS guys have. There's people that like it. No problem. You don't need a Xbox to play it though. You can buy a can of Pringles & play it for free on PC. I don't know what Starfield is. I know it's on a 2003 engine
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tysonrain
(@tysonraintwitch) reported
@BethesdaSupport @PhantomInfernos @BethesdaSupport my elder scrolls online character has been stuck in a cave due to a quest bug in wailing prison for 2 days now, submitted tickets but no response on the three I sent. I’m on Xbox one just need my character moved please the unstuck doesn’t solve my issue
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AbandonedTrolley
(@DaveP2611) reported
@cal_step @TESOnline Did you find a fix for this, I'm in same situation.
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adam
(@HaveYouGotItYet) reported
@TESOnline @TheElderMemes honestly this doesn’t sound like a problem for a guy called the king of worms
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RGA_BodyBag
(@BodyBag360) reported
@SteLP94 @TESOnline Same thing for me on ps5. Except I only crash when coming out of a cave or dungeon into the open world.
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Stephen Davis
(@EnemyGiantCrab) reported
@CanYouFlyB0bby @TESOnline It's only an issue because they made me download the game twice in a week to a total of 140gb. Lots of people have download caps. Why do you think consoles have disc drives and they still sell games on disk?
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CheapInjustice
(@cheapinjustice) reported
@TESOnline is there an issue with series x, it goes to the press a screen and doesn't do anything , the first time this happened I had to completely factory reset my console
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Craig Buckendahl
(@CBuckendahl) reported
@BethesdaSupport @TESOnline If someone could direct message me on here my issue with the game, it keeps telling me to make sure I'm patched over and to restart my console. Don't know how to do that. Did someone help because I've tried checking and doing what it said
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unmasked spiderman
(@ron_keefer) reported
@TESOnline thank you for the series X optimization, but now it relandomly crashes my entire console at certain points... got a fix for it coming? I wanna continue my adventure.
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Rory 🐇
(@overtallahassee) reported
Guess I’m not playing Elder Scrolls Online anymore. Got this glitch where this enemy freezes an entire battle, I can only block and nothing else. I literally can’t proceed and I refuse to start all over. :/ thought i had something fun to do in my free time for once but guess not
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Ali Shah
(@alishahn17) reported
@TESOnline @Thetwano1 Got an Error where I wasn't able to use my ps5 joypad anymore after I entered a dungeon
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shuggie
(@shuggie___) reported
@TESOnline I can’t get past the final thieves guild mission cuz the game crashes every time I enter the iron wheel headquarters can you fix this
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Diane Shreve
(@dianeshreve) reported
@TESOnline I'm still having problems from the console enhanced update yesterday. I installed the disc version but I want the digital version but now it keeps enforcing the disc version with no way for me to switch it, even though I've tried deleting and reinstalling. Help??
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Cal
(@Kentucky_Cal) reported
@TESOnline @SueMeImAPirate @ZeniMax_Online I just wanted to let everyone know that Sony is in fact issuing refunds for anyone who had this problem. Also, the PS5 upgrade seems to be working now for anyone with the digital copies of the game. Thank you so much for the assistance.
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Agentshadowolf
(@AgentShadowolf) reported
@kuebler_kyle @ryans_privatess @IGN ES6 is gonna be exclusive, its MS first party now lol. When they said case by case basis they talking about games like Elder Scrolls Online and Fallout 76 cuz they online service games that can be moved over to PS5 from PS4.
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DarthAreus Gaming
(@DarthareusG) reported
@E3waitfor2020 @IGN Believe me I’m not a fan of the way to Bethesda done things my only issue is when Starfield and elder scrolls were coming to PlayStation fans of PlayStation got excited until now and then now it sucks