TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Worcester, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Worcester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Worcester, England

Latest outage, problems and issue reports in Worcester and nearby locations:

• 
  Munsell Brown (@LizJRudd) reported 19 minutes ago from Stourport-on-Severn, England

  @TSB I've had 2 letters about a saving account I thought was closed years ago. I have no card or note of the a/c. It seems absolutely impossible to speak to someone without the a/c number.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Old Baker (@The__Bakerman) reported 20 seconds ago

  As a disabled vulnerable customer of @TSB the service is appalling, I have wasted so many hours on hold this week reporting fraudulent transactions which finally got dealt with then they go and charge my card for overseas card use 😭😭

• 
  Michelle Cook (@MCOOK73) reported 51 seconds ago

  @TSB account not working AGAIN seriously I’ve never known a bank to go down so much bloody frustrating 😡

• 
  Ben (@benlfc) reported 6 minutes ago

  Got a message from the old pub we lived at saying I had some post. So I have gone down to collect it. Must be important it’s from @TSB nope just a letter saying they have updated their records to my new address. Why ******* send it to my old address then

• 
  Paschal Ochang (@pascosoft) reported 8 minutes ago

  @TSB The person I spoke with has no idea of how the payment system on the uk government website works and now she is telling me they will cancel my card. This is the second time you guys are canceling my card in a space of 1 year.

• 
  Rebecca Catherine Viner (@Beckiviner) reported 13 minutes ago

  no joke @TSB why can i not log in without my phone that is dangerous @TimesRadio whatever the rest of you did at Uni it wasn't at my level.

• 
  LaughingGravy (@LGravy15834) reported 13 minutes ago

  @TSB I need to change my address but I am unable to access any online systems. This is because the pitiful @Docusign system rejected my ID because my name is spelt in capital letters. I tried calling but sat in a queue for 20 minutes. How am I supposed to contact you?

• 
  JaCm (@JaCm2000uk) reported 16 minutes ago

  @Ginger_Tucci @TSB They closed our local branch and brought a weekly bus in. I used to watch people queueing in the rain to access their own money. TSB actively hate their customers

• 
  Etienne (@EtienneJS) reported 18 minutes ago

  @TSB may I ask why your app is so terrible that it defaults to the 4th of June 2015 as a birthdate when one is trying to log in with a new phone? Absolutely shocking customer experience.

• 
  Amy🌱🇪🇺💙 (@thisisamy_) reported 19 minutes ago

  @TSB Hi, my banking app is saying no Internet connection. My Internet is fine. Can you help please?

• 
  MBUR337 (@MBUR337) reported 22 minutes ago

  this in turn will allow @TSB to then provide information to a credit reference agency lowing your credit score which allows you as the customer credit to service a debt you may have at a better rate and being conned in to being locked into a full term with TSB 4/