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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of TSB Bank reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Login (34%)
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Website (23%)
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Mobile App (19%)
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Transactions (18%)
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Transfer (5%)
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Withdrawals (1%)
Live Outage Map
The most recent TSB Bank outage reports came from the following cities: Porth, Bexleyheath, Birmingham, Islington, Ely, Stanley, Aberdeen, Woodford Green, Dundee, Carshalton, Peterborough, Torquay, Chippenham, Chatham and Bracknell.
| City | Problem Type | Report Time |
|---|---|---|
 Porth |
Website | |
| Bexleyheath |
Mobile App | |
| Birmingham |
Website | |
| Islington |
Transactions | |
| Birmingham |
Login | |
| Ely |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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DERBY PAUL
(@DERBYPAUL3) reported
@donniemac997 @TSB No there not, I can't even log in.
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claire king
(@claireemmaking) reported
@TSB u r having my life. Waiting on phone, can't access any money or pay any bills
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Cllr James Dawson 🇬🇧🏳️🌈
(@CllrJamesDawson) reported
Can safely say the @TSB business internet banking app & website are the worst to use, completely unreliable and long winded.
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DERBY PAUL
(@DERBYPAUL3) reported
@CllrJamesDawson @TSB I've been trying all day to transfer money, that's if I can log in.
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kristi davies
(@kristid95245516) reported
@cookie71279 @TSB @tsb also having an issue tried to pay with debit and then Mastercard on two separate websites both refused.
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Nicole Morrison
(@morrisonnicole_) reported
@Four_X_2K3 @TSB Both mine and my partners card aren’t working either! It’s 100% @TSB side that isn’t working
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Donald MacKinnon
(@donniemac997) reported
@TSB Managed to log on in last 15 minutes, intermittent messages saying unable to log on, site experiencing difficulties.
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EzzyWHESywoo and Figgy too
(@Ezzywezywoo) reported
@TSB @loneranger_86 Same here! Just won't log in!
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Lottie Houghton
(@LottieHoughton) reported
@TSB What is the point, it’s the same as every month and it never gets sorted. I know it isn’t your fault and TSB should not only be looking after their customers better but also those of you that have to deal with angry customers by addressing the issue.
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Donald MacKinnon
(@donniemac997) reported
@TSB app isn’t working,nothing new there.
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OpenMind
(@OpenMin61466389) reported
@TSB Got bills to pay, as I imagine all your other customers do...fix your damn app.
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BenH
(@ben__h) reported
@geoallison @TSB I was once in a meeting with their CTO They had some very "interesting" ideas about how to design a stable and resilient service Where interesting = not a clue
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Neil Wilson
(@NeilWilzon) reported
Can anybody at @TSB tell the director Adam banks to get some staff! This is utterly unacceptable! One hour and 15 minutes in a phone queue. Sort out your customer service.
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Four X 🇺🇦
(@Four_X_2K3) reported
@TSB No still not working, beyond a joke.
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Eamonn Kelly
(@Nedkelly1975) reported
@TSB I'm on the website. You should know if there are problems your end. Or are you sat in a bedroom isolated?
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Daz
(@MrBurrows_7) reported
@TSB this payment approval option you have is absolutely ridiculous. It doesn’t work with most vendors, by the time I go to approve payment, it’s already failed on the vendor’s site. It’s shocking.
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Digital-Hutch ☀️🙅RྂPྂ
(@Tarzanagram) reported
@Redacted55 @org_scp @TSB I had this problem with the halifax, phone them and insist it’s your money
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Michelle Hamilton
(@michelle1986x) reported
@TSB is there an issue with the mobile business app ? Coming up fault at your end ?
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Eamonn Kelly
(@Nedkelly1975) reported
@TSB I'm trying to pay bills and the banking app says its an error at your end. The app tells me the payment may or may not have been sent. This happens all the time. Waste of my time.
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❤️❤️felicity❤️❤️
(@felicityfudge) reported
@TSB I’m trying to pay for my online @AsdaServiceTeam grocery shop and it won’t authorise my payment and saying it’s an invalid card but it’s the same card I use every time. Is there an issue your end?
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EdExup
(@edexup) reported
@TSB is there a problem with debit cards being used online today ? Tried unsuccessfully to renew my road tax 6 times now this afternoon. Reading other tweets it’s seems I’m not alone having online payment issues ?
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Neil Wilson
(@NeilWilzon) reported
@TSB Get put though to Sunderland and then the help there wasn't helpful. N9w being transferred to fraud. And now been on the line 53 mins
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Four X 🇺🇦
(@Four_X_2K3) reported
@loneranger_86 @TSB Been having the same issue on Amazon. It's got to be on TSB end.
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Neil Wilson
(@NeilWilzon) reported
22 minutes and counting, waiting for an answer on the phone to @TSB. Utterly useless customer service.
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JB
(@1Jennyb) reported
Every time I try to log in you are 'experiencing technical issues'@TSB Enough is enough, you've had long enough to fix these issues. I am now fixing it myself -by switching
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JB
(@1Jennyb) reported
@TSB Sadly makes no difference Tom, the same problem is on both. EVERY time it's a palava logging in. It's been happening so long, clearly it's not going to be fixed. Competitors also offer better rewards and interest rates too so no incentive not to switch. #WINWIN #PoorManagement
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Alasdair Cook
(@cookie71279) reported
@TSB trying to make online payments to shops and my card being refused several times, also anything linked to that card like pay in 3 with PayPal also refused, is there a problem today?
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Lynsey
(@PearlofagirlUK) reported
@TSB your customer service is terrible. Your app and online services are so basic that you have no option to call and sit in a queue to speak to somebody time to swap - I’m done!!
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Bill Milligan
(@BillMil63793615) reported
@TSB my debit card declined payment when trying to pay my rent online. Verified by visa not working and card then declines. Any idea when this is going to be fixed!
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Pauline Campbell-Jones💫🏁😽🦖
(@Lealea2009) reported
from
Glasgow, Scotland
@TSB I've managed to get logged back in thank you. There was a message saying that there was a problem at your end and trying to resolve it.