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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of TSB Bank reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (52%)
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Login (22%)
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Website (17%)
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Transactions (9%)
Live Outage Map
The most recent TSB Bank outage reports came from the following cities: Manchester, Southend-on-Sea, Hackney, Newcastle upon Tyne, Stockton-on-Tees, Northampton, Edinburgh, Acton, Stowmarket, Cosgrove, Dunfermline and Chelmsford.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Website | |
| Southend-on-Sea |
Login | |
| Hackney |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| Stockton-on-Tees |
Mobile App | |
| Northampton |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Iona MCIOB👷🏻♀️
(@ionasurveyor) reported
Hi @TSB I have a problem, my debit card appears to have stopped working, app says you’re open till 11pm but have just called and it says you close at 8pm
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Mark Bradley
(@celtic196721) reported
@tsb It’s coming up to pay day, that means only one thing the app is down again 🙄
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CraigB 🏴🇩🇪
(@PatternThimble) reported
@HowieMac77 @TSB @financialombuds Oh. Don't get me started on #PPI. Banks have dodged a bullet on PPI. Yes they have payed out millions in compensation. But why ******** have we got to apply for it. The banks should be up front and historically give it back to people. Millions are still owed.
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Jamie Harrison
(@cappilio) reported
@TSB are you down , app isn't working mobile website not loading...
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Alicia Lambert
(@glitter__fly17) reported
from
Eastleigh, England
@TSB just wanted to order dinner but can’t access my account. I’m starving huns help a girl out n fix the servers x
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malcolm miles
(@lesterbowie) reported
@TSB Are there issues with mobile banking tonight ??
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Mike Wilson
(@mickeyfinn80) reported
@TSB are you having problems with your systems tonight as it keeps crashing out when I try to log in on the website and the mobile app wont let me set up my account.
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▪️◻️🔲𝐅𝐥𝐚𝐭𝐭𝐫𝐚𝐩🔲◻️▪️
(@TrapFla) reported
@TSB Hello, I can't seem to access any of my accounts online on the website or the app. Please advise
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Andrea Bailey
(@ANDREADRYE) reported
@TSB @lesterbowie I have had a faster payment declined. Is there payment issues ongoing
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Tom Boulton
(@thomasjboulton) reported
Hi @TSB, seems like quite a few people can't log in to online banking tonight, including me. What's going on?
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Paul Gregory
(@chimpfish) reported
@TSB Extremely poor customer experience yesterday. A pre booked appointment wasn't kept, I called 5 times to speak to someone and no one was able to help. This is my first time of trying to get in touch, because the website also isn't working "evoo4" error constantly. Please help
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Fiona More
(@fionamore) reported
@TSB is your app broken AGAIN? 🤬🤬🤬#unacceptable
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Paul Gregory
(@chimpfish) reported
@TSB DM sent.... Awaiting your reply. Interested to see if this is better customer service than the phones.
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Char✨Xx
(@charholden3) reported
@AmandaSeager @cappilio @TSB It’s so ****, it ALWAYS happens
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Sharon Dunn
(@MissSDunn) reported
@TSB why does your phone lines say your closed? My card has stopped working 😢
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Paul Winstanley - MVP
(@SCCMentor) reported
@TSB Looks like tsb is down again. Can't access
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Hanson Asiedu
(@HansonAsiedu) reported
@TSB morning. Are there problems with the app? I can’t make a payment. Just crashes me out
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Char✨Xx
(@charholden3) reported
@cappilio @TSB Mines the same I think it’s down again, was down a few days ago
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Colle
(@colley_xo) reported
@TSB hi I am tryna contact my local branch but can’t get through. I need some help/advice please
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Luke Goddard
(@lukegoddard) reported
@TSB hey I can’t access my account? What’s going on? Can you help please
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Rebecca Rafferty
(@RebeccaRaff10) reported
@TSB Hello! Are you having issues with internet and mobile banking tonight? Neither my husband nor I can access the app/online banking.
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ᴅᴇᴀɴᴀ ᴡɪʟʟɪᴀᴍs
(@deanaxwilliams) reported
@TSB please fix the app, I can't check my bank:(
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CraigB 🏴🇩🇪
(@PatternThimble) reported
@HowieMac77 @TSB Absolutely. Way back I used to run the Network at Northern Rock. It's to get two more weeks of interest out of you. It's not unique to #TSB it's all of them. They are not there to help you. But to bend you over. Sometimes without your permission.
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Jamie Harrison
(@cappilio) reported
@nikkirob77 @TSB Imagine if your stuck in the middle of nowhere and need an Uber because an axe murderer is after you.... Piss poor service
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Jamie Harrison
(@cappilio) reported
@charholden3 @TSB Literally always IT issues. Seen some tweets saying debit cards not working either... That would be bad.
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Jayne
(@Jane5Ainslie) reported
@TSB your banking app and online banking seem to be down again.
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Martin Curnow
(@mjCurnow) reported
@TSB think you need to do some customer service training. A loud sigh followed by it’ll have to wait until this afternoon isn’t the greatest reply to an enquiry about a document that you’ve had for nearly 6 weeks.
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SARA
(@SaraBeck8) reported
@TSB are there problems with the app?
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WhiteHartLady
(@AmandaSeager) reported
@charholden3 @cappilio @TSB Neither the app or online working!
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Nick Hickey
(@NickHickey84) reported
Whats going on @TSB starting to become a regular problem this banking app.