Is TSB Bank down?
No problems detected
If you are having issues, please submit a report below.
TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of TSB Bank reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
-
Mobile App (52%)
-
Login (22%)
-
Website (17%)
-
Transactions (9%)
Live Outage Map
The most recent TSB Bank outage reports came from the following cities: Manchester, Southend-on-Sea, Hackney, Newcastle upon Tyne, Stockton-on-Tees, Northampton, Edinburgh, Acton, Stowmarket, Cosgrove, Dunfermline and Chelmsford.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Website | |
| Southend-on-Sea |
Login | |
| Hackney |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| Stockton-on-Tees |
Mobile App | |
| Northampton |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
-
Dr Lisa Stephenson
(@lisa_stephenso) reported
@SwailesRuth @Sue_Cowley @TSB I totally hear you Ruth. Still in the process of supporting my mum with this 10 month after my dad passed away. It’s utterly exhausting -the paperwork is still ongoing. Bank closures really don’t help…sending a hug
-
N.D
(@simonmcneil1939) reported
@TSB mobile banking app has gone down. Came on here to see what the issue was but apparently you don't let us know any more?
-
England has Broken 😷💙🇪🇺 🇺🇦🌻
(@LeftNotLaughing) reported
Dear @TSB the bit of your website for ordering a paying in book has been broken for months, please fix it or I'm going to @LloydsBank
-
Colin Botfield
(@BotfieldColin) reported
absolutely dreadful service from Danielle at @TSB St Vincent Street Glasgow branch ..breaching @TheFCA rules re AML…lazy too @GlasgowPoliceHQ
-
harry 🇺🇦🕊
(@hausofdawes) reported
@TSB hello, is your online banking app down? Naturally in current circumstances it’s understandable, just want to make sure it’s not my end
-
Roberto
(@TheSulks) reported
@TSB trying to call for hours. Can’t use the app & website won’t let me log in. Can you advise please? It’s hopeless - literally trying on & off all day
-
Ruth Swailes
(@SwailesRuth) reported
@gillditch55 @technologytotea @TSB I went into the branch because I wanted to deal with a sensitive issue in person. I’m afraid all I got was a “computer says no”type response.
-
David Wesseldine
(@DavidWesseldine) reported
Seems as though @tsb don't want any new business accounts ,not a problem I will use a bank that does
-
South West EYL 🇺🇦
(@eyl_amanda) reported
@SwailesRuth @TSB I’m not surprised it’s upset you. You are so good at keeping on, but you shouldn’t have to deal with such insensitive and poor service that leaves you upset and frustrated.
-
Corum
(@corum14) reported
@MorganBroadcast phone and card stolen, savings taken the bank said must have written pin down- can now see how they got it. Went to financial ombudsman who got @TSB to remove fraud indicator as they said was complicit!! Very horrible situation and lost a lot of money and bank accused me of fraud
-
Lauren ♡
(@laurensinnett_x) reported
@TSB you say to call a number, 2 days ive been trying to contact you on hold 40+ minutes a time with no response, bloody awful.
-
Kerry
(@kerrywoolf) reported
@TSB someone has fraudulently applied for a personal loan. I have been waiting on the phone for over 20 minutes trying to report this. Can someone help me please
-
Rwairconditioningltd
(@Rwairconditioni) reported
@TSB It would be nice to talk to someone, but you closed the branch, would be nice to stop a lost cheque, won't do it over the phone, have to drive for 1.5 hours to sort this. As a business customer, this is shocking
-
Fifinha 🏴🇪🇦🇺🇦
(@fionadunbar) reported
@TSB The last phone call was 2 hours long. Every time, without exception, that we have rung the TSB customer numbers, there has been a minimum 30min wait on hold before speaking to someone. I have accounts with 6 different banks and have never ever had such awful #customerexperience
-
Ruth Swailes
(@SwailesRuth) reported
Relying on public transport might feel after experiencing what I have today. Some things can’t be done through internet or phone banking and require a human touch, both of which were lacking today at @TSB. Hugely disappointing after the excellent support they gave us last year.
-
Mathieu Bottier, PhD
(@mathieu_bottier) reported
@TSB So any branch will be able to do it? or only the one with Counter service? Thanks
-
Dame Gillian Ditch 💙👩🏻🎓😷 #Johnsonout
(@gillditch55) reported
@technologytotea @SwailesRuth @TSB Automation has gone too far already imo. It has led to a rapid decline in customer service e.g Boots/all utilities/Evri etc etc Hate it. As for those wretched virtual assistants 😵💫😵💫
-
shelly anne farrell
(@chickkababe) reported
@TSB such bad service , blocked my account a they think fraud happened called straight away to confirm that it was not the case ! Asking me to send my bank details and photo id to and email address , i refused and they asked me to go in to the branch , so my next day off i had
-
Clem Evans
(@clemevans) reported
@TSB My 82 year old mother has been trying to make an online transfer. So far, she (we) have had 5 unsuccessful attempts. It is IMPOSSIBLE to get through to the fraud dept, with over 30min wait on each international call.
-
Gavin Courtie
(@gavcourtie) reported
@TSB I'm guessing this was supposed to be 2 hours ago, but there was a technical issue...as usual
-
Sally Bonner
(@mustangbuffy) reported
@TSB can somebody advise me on how I can log a cash machine issue please? My father has tried to withdraw money this morning and the cash didn’t come out but has been taken from his balance 😢
-
Andrew Chapman
(@achapman14) reported
@TheSulks @TSB Having the same issue
-
Web
(@TDW1992) reported
@TSB Will I be able to log in tomorrow?
-
J.S
(@dugsma234) reported
@TSB omg the apps not working again. Sick of posting each month highlighting this #crap bank
-
Mark Spence
(@SpenceDMark) reported
@TSB Lots of social media posts about banks changing T&Cs. Specifically access to money during difficult economic times & limiting my access to my money. Can you clarify what conditions TSB has in place for account@ without sending me War & Peace 2 million word full T&C document
-
Dame Gillian Ditch 💙👩🏻🎓😷 #Johnsonout
(@gillditch55) reported
@SwailesRuth @technologytotea @TSB Awful..I can empathise entirely sadly. Ended up in tears in a well known bank where my parents had banked for 50 yrs ! It was dreadful- I spoke out to all standing in queues & explained my problem. Anger just took over.
-
Clem Evans
(@clemevans) reported
@TSB Could it mean ALL PRETTY RUBBISH, in reference to @TSB customer service?
-
L-PlateGamer
(@LPlateGamer) reported
so it is clear @TSB have no common sense and do not care about their customers. When i call you, I expect to speak to a human, not a machine, I dont want to answer 100 security questions asked by a machine. I will answer the human. Go fix your **** or i am gone
-
StephanieL
(@StephCD88) reported
@TSB banking down again? Wow.
-
Colin Botfield
(@BotfieldColin) reported
@TSB have done so ..no reply ..am appalled with poor service from a supposedly regulated bank !! Danielle needs removed from customer facing role, Lisa has forms