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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of TSB Bank reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (52%)
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Login (19%)
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Transactions (14%)
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Website (14%)
Live Outage Map
The most recent TSB Bank outage reports came from the following cities: Wolverhampton, Barnsley, Billingham, Wellington, Andover, City of London, Waltham Forest, Kidlington, Dunfermline, Telford, London, Manchester, Slough and Sheffield.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton |
Mobile App | |
| Barnsley |
Mobile App | |
| Billingham |
Mobile App | |
| Wellington |
Login | |
| Andover |
Mobile App | |
| City of London |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Moir
(@MartinMoir1) reported
@StevieB57BFC @TSB No, TSB Bank App Still not working for me.
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Mark allen
(@markevie) reported
@TSB 16.30 and still no end in sight to getting access to my account,any idea when its going to be working again
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Paul JL Evans
(@pablo0208) reported
@TSB Yep ta but it’s very slow repair job. Still cannot access banking in app or online
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Suzy 🏴🇺🇦
(@FrenchTuckTommo) reported
4.30pm and still no access to mobile app or Internet banking @TSB - any chance of an update?
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matthew thompson
(@mattytofcov) reported
@TSB can’t use app can’t use card can’t access my own money wtf card declined in the supermarket for a food shop angry and embarrassed sort your **** out !!!!!
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Steve Taylor
(@knightfall41) reported
@TSB As of five minutes ago, still down. Can I have any kind of estimate as to when this will be resolved? Preferably not the copy and paste response you've been using all day from 'Tom' and 'Rich'. Cheers.
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Martin Moir
(@MartinMoir1) reported
@TSB @Br7do Some customers!!! If you can’t service your online banking properly, you should not have closed most of your branches.
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DDD50
(@DDD5018) reported
@a514ley @Chris75780713 @TSB Plus this is constant. I have issues with online banking weekly and sometimes daily. I’m disabled and it’s a mess. First thing money morn my son is taking me to change banks. It’s not dramatic is seriously disruptive.
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Knightmare Fuel😈
(@Th3Crusad3r) reported
@TSB If the person I'm trying to help develops serious complications bc you can't answer a phone for over 30 minutes, I'm taking you to court then switching banks This is intolerable service You should be ashamed
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Sue Rea
(@reasue10) reported
@TSB Come on @TSB your app and site have not been working all day!!
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eilidh
(@eiljdh) reported
@TSB fix ur app plz
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A Twist of fate
(@HunterJay67) reported
@TSB Are you phones down too been on hold for 20min
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TJ
(@AJB1916) reported
@TSB Any update?, One of the places I was to make payment to is now closed as it closes at 4.30 and the app and website are still not working, will yous be covering the late payment fee on Monday?
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DavyT
(@davietolan) reported
@TSB Need to make a payment today or risk £12 late fee. Will you reimburse for the app being down?
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Natalie Caddick
(@NatalieCaddick) reported
@TSB still unable to access internet banking via the app or the web since last night. What is going on?? Any ETA on when this will be fixed? Time to look for another bank I think, after the double payment fiasco the other month now the app constantly going down!
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Natasha Minto
(@natasha_minto) reported
@TSB Internet banking and app still down since this morning! This is frustrating as need to pay my rent and can't. Please fix this ASAP
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lloyd
(@lloyd39886518) reported
@tsb down again for hours this is a joke
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Sharday Langdon
(@sharjake) reported
@TSB I have received a text saying that a payment has taken my account into an unarranged overdraft! Because your app is not working at the moment, I am unable to move my money from one account to the other so that I am no longer overdrawn! I better not be charged for this!!
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Kev Loughlin
(@kevlocko77) reported
I really hope @TSB don't charge their customers an account fee!! People can't approve payments, pay bills or simply access their own cash. Poor service that's happens far to much. Get it sorted.
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Ally
(@Allyx_) reported
@Pink_Sock337 @TSB I’ve started to keep a record of each time it’s affected me! It’s getting ridiculous-I currently can’t make payments nor can I access my online banking!
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diane jones
(@di_Jones) reported
@TSB Still having issues 🙄
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🍁Ali P🍁
(@AlisonP007) reported
@TSB when will the issues be resolved? Really needing access to my account for petrol!! Not great unfortunately 😔
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Eva (Bizzimummy)
(@bizzimummyUK) reported
@TSB App down but online okay
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CP
(@colpag60) reported
TSB @TSB this has been going on all day, on hols just tried to transfer some money to my Revolut card and it failed. What is the issue. If you told us instead of giving the same reply to everybody we might have some confidence in you know what your doing. Is the CIO on hols !
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The eyes have it
(@LL18again) reported
@TSB Internet banking still not working. I’m been trying to transfer money for petrol since 7.30am this morning. Not good.
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Claire E.Will
(@Claire71uk) reported
@TSB So will @TSB suspend or cancel any fee charges to accounts affected? Since beyond customer control.
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Louise
(@Ramsay34) reported
@TSB when do you expect the issues with online banking to be resolved? It's not veen accessible since last night!
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TJ
(@AJB1916) reported
@NorthernRail01 @TSB @FCA I'll be able to prove the late fee as it will be on the bill, I only have one bank account which is TSB which is obviously down, doubt tsb will care tbh, which is why I'll be moving to BoS next week as this keeps happening
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Adie B.
(@stolen_name) reported
Wonder if there’s any chance of @TSB fixing their broken systems so I can pay my bills today? I didn’t think so….
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Matt Rowland
(@Matt_Rolo) reported
@TSB I wasn’t able to log in and complete the transaction on time, I have only just been able to log in.