Is TSB Bank down?
No problems detected
If you are having issues, please submit a report below.
TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of TSB Bank reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
-
Mobile App (35%)
-
Login (25%)
-
Website (18%)
-
Transactions (15%)
-
Transfer (8%)
Live Outage Map
The most recent TSB Bank outage reports came from the following cities: Kingston upon Hull, Middlesbrough, Catford, Saffron Walden, Manchester, Pontypridd, Gravesend, Reading, Swindon, Aberdeen, Newcraighall, Welwyn Garden City, London, Portsmouth and Llanfyllin.
| City | Problem Type | Report Time |
|---|---|---|
 Kingston upon Hull |
Mobile App | |
| Middlesbrough |
Mobile App | |
| Catford |
Website | |
| Saffron Walden |
Login | |
| Manchester |
Website | |
| Pontypridd |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
-
andrew t
(@atoward) reported
@rhysd6992 @TSB @kelvs97 Tried to deposit some funds, same issue. Used a couple other sites and same
-
Delilah
(@dthecosplayer) reported
@TSB each time I log on to banking it logs me off and then won't let me log back on- this is happening everytime- is there an issue with the TSB website?
-
Jobe DocumenTree M
(@JobeDocumentree) reported
@TSB Online on SkyBet & Bet365 but neither are working
-
Amanda Wells
(@amjamwe) reported
@TSB every time our charity ever tries anything to do with our account, we run into problems. Our account is blocked. TSB. The bank that nearly brought down a charity
-
Amanda Wells
(@amjamwe) reported
@TSB Complaints line for business banking on their site says open until 8 pm. No surprise that’s not true either. Shocking. Absolutely shocking. Our money.
-
TEBODIN
(@hshu17) reported
@amjamwe @TSB Talk to @Alexcides13 they helped me when support services wouldn’t help me🥺..
-
Robert James Healy
(@RobertJamesHea1) reported
@TSB why am I unable to use my card? Is there an issue with card payments?? My payment keep’s declining when there’s funds in my account
-
Ronnie
(@Ronnie07966889) reported
@TSB @pauline2563 @tsb your constantly having issues with people trying deposit there own money again right now can’t saying declined. Absolute joke of a bank. This happens all the time. When there is funds in there
-
Trina
(@MrsInnie) reported
@TSB Good to know you have time to spend on this type of thing rather than deal with staff who ignore emails and fail to deal with customer complaints!
-
VikingChris
(@VikingBally) reported
@RobertJamesHea1 @TSB Same here..last week app stops working for me, now i can't even use card. Unreal.
-
kelvin
(@kelvs97) reported
@TSB is there an issue with tsb I can’t login or use my card ?
-
Fred Wubbington
(@MaaleeshHabibi) reported
So @TheFCA website seems very clear that @TSB fraud team cannot do to me what they have done, particularly as they said I had no option to provide any evidence to prove my position. We will now see what the Financial Ombudsman has to say about that.....
-
Akin
(@Jackisthetruth) reported
@TSB I tried to pay via Apple Pay and it declined then I used chip and pin and the same issue. I need access to my funds otherwise I’ll be stranded
-
Ellie Mole
(@ellie_mole) reported
Officially free from @TSB after 28 years of loyalty. I’d been holding out hope that they’d sort their online banking out but after not being able to access my money for the 18472857th time last month, I jumped from the sinking ship. #TSB #TSBye
-
Akin
(@Jackisthetruth) reported
@TSB Is there an outage? I tried in 3 different places it’s embarrassing. Could you at least confirm that the issue is something you are aware of and are trying to resolve/have resolved
-
Connor Nash
(@Connor_Jai9) reported
@TSB Yes still not working connects to visa and declines
-
Gareth Helson
(@Micro_Lab_Rat) reported
@TSB my Apple Pay keeps being declined , is there an issue?
-
Connor Nash
(@Connor_Jai9) reported
@TSB @Jackisthetruth Absolutely agree is clearly an issue and they think it’s going to resolve itself, be no compensation ofcorse
-
rhys
(@rhysd6992) reported
@TSB @kelvs97 Same issue with me
-
Akin
(@Jackisthetruth) reported
@TSB Sophie I am not going to go into a store pick up more items only to have to put them back again. Your solution is the equivalent of telling me to turn it off and turn it back on again. Are you aware of the problem? Are you being hacked ? Have the engineers confirmed a solution?
-
kenny
(@Kenny83Kenny) reported
@TSB this isn’t good enough, two days out of last three where my cards being declined because your service is pathetic…think I’ll bank elsewhere
-
Trutz Renata
(@TRenata0802) reported
@kelvs97 @TSB My also stopped working, can't pay with card and my online bank just died a minute ago as well so I can't even transfer money to another card. I'm very angry
-
Eleanor Mason (she/her)
(@Eleanor_L_Mason) reported
from
Shrewsbury, England
Hi @TSB I submitted a complaint form and called you over a week ago (last Thursday, 23 Feb) as you’d removed access to my online banking and stopped text updates (neither of which I’d requested) but this still hasn’t been resolved. Any chance of an update please?
-
Samantha Watts
(@sam_j_watts) reported
@TSB I've had a text to say my switch is complete. But my account with not showing any of balance from my old account. I call customer service, to be put through to a department which is closed. Great start
-
Monica Brown
(@MonicaB12562632) reported
@TSB once again can't log in saying looks like a technical issue not good enough 😡
-
Anni Ezmerelda
(@WhimsicalMouse) reported
@TSB Only one that says you've turned off my mobile alerts. I have verbal communication issues so struggle to use the phone.
-
Elyas Noor
(@ElyasNoor3) reported
What a horrible customer service @TSB The first bank I opened an account with over 15 years ago. Im going to gradually phase them out. Customer service is very important to me.
-
Gwen Walsh
(@gwen_walsh) reported
@Micro_Lab_Rat @TSB I had this issue as well but I tried again just now and it worked. Maybe give it another go?
-
Reuben Parkinson
(@Reubz_West_LDN) reported
@TSB do you have problems with your app as I can’t log in and I can’t seem to transfer money from paypal to my card for some reason
-
Jobe DocumenTree M
(@JobeDocumentree) reported
@RobertJamesHea1 @TSB So glad I’m not the only one with this issue rn