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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of TSB Bank reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (42%)
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Website (24%)
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Login (16%)
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Transactions (11%)
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Transfer (5%)
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Withdrawals (3%)
Live Outage Map
The most recent TSB Bank outage reports came from the following cities: Newcastle upon Tyne, Tottenham, Bury, Manchester, London, Swansea, Gloucester, Preston, Felixstowe, Bedford, Cirencester, Livingston, Clydebank, Enfield Town and Yeovil.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Transactions | |
| Tottenham |
Login | |
| Bury |
Login | |
| Manchester |
Website | |
| London |
Website | |
| Swansea |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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katie diana 🌱
(@kdlkwrites) reported
hi @TSB I keep getting this message when I try to login - “ERRSCA02: Sorry, something went wrong” This has persisted for a few days now, is there anything that can be done about it?
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Bethany Black twitch.tv/beffernieblack
(@BeffernieBlack) reported
@TSB I’m quite poor and trying to support myself and my partner on my earnings, and because I’m self employed cash flow is often an issue, so I pretty much live at the bottom of my overdraft, and @TSB takes payments on a Saturday which means I only get Sundays panic free
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Sandra
(@Sandra03000135) reported
@TSB seriously tsb u duplicate payments from peoples accounts now ure system dont let u make payments online over a £100 as ure system does not send codes through to authorise the payments and tsb fraud line after 2 days of trying have confirmed this is the problem
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Psyc Tripper
(@psyctriper) reported
@TSB @PrideOfBritain The evidence that Birmingham is truly a horrible cess pit of a place, is that you ask the people who are from there what it's like and they would say it's awful Ask a Mancunian or a Londoner what they think of their city & they will tell ya it's the best place in the world!
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D Bates
(@DaveBates72) reported
@TSB tried to login to my banking account after 5 attempts its now blocked me thanks the info i was putting in is correct 😡😡😡
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skybluezam
(@skybluezam87) reported
@Coventry_City Please do, also while you're at it get rid of them they're no good. Take it back in house do it yourselves. But saying that, nothing will happen, I'm still 5 tickets down because of them and @TSB so whatever happens with them isn't really going to help.
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Ness 2 ( The lock Ness monster 👹🤣)
(@poppypippa2) reported
@TSB It's okay. It was just a private joke so take no notice of my tweet and I hope Megan can get her issue solved with the bank x
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Marcel Graves
(@MarcelGraves) reported
@TSB the ‘payments to approve’ and ‘chat’ functions on the app are not working. Any idea when this will be sorted as I need these functions to pay bills.
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Paula Allison 🏴
(@PaulaMAllison) reported
from
Kilsyth, Scotland
@TSB I don't understand why I need to deregister? I can get online fine via the mobile app just not via the website which I need as you can't do international transfers from the mobile app.
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Grant Maconachie
(@GMacademic) reported
@TSB your fraud report line states it is open until 23:00 but when you finally get past all the security **** it says it closes at 21:00 - not great & open to fraud - very poor
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SDGeek
(@sdscotphotos) reported
@TSB Why are you not allowing my mother to access her online banking without providing a mobile phone no? She doesn't have a mobile so now can no longer access her money. PS you closed our local branch. Disgraceful.
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Ernest Read
(@PRErnestRead) reported
@TSB I'm using website. It's been happening for 2 days.
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CHZ Fans Utd
(@chzfansutd) reported
@RishiSunak This shouldn't be allowed. If I make a bad investment thats on me, my bank should not be allowed to block transfers. @TSB refuses to transfer my funds to @Bitpanda preventing me from investing. Time for the old school banks to go the way of Blockbuster, Woolworths etc
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jervetheswerve
(@jervetheswerve1) reported
@TSB your website says your phones open at 7am just called after entering info via keypad message says your closed?
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Claire 💙
(@claire_pearce) reported
@JohnLewisRetail my useless bank @TSB can't ok a payment I'm trying to make to you because they're useless, can you help?
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Megan Bland
(@MeganBland12) reported
@TSB Checked and double checked. Still not working
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Robert Borek
(@RobertBorek93) reported
@TSB HI TSB, i havnt been abe to log into online banking for a few days, Error code ERRSCA02. can you help please?
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Des Masterson
(@SmileyDes) reported
@TSB @TSB Fraud Department (Ceri Ann & her line manager Natasha) did this again - so very paranoid by classifying calls via Relay UK as Third Parties, they insisted on speaking 'directly' to me, #Deaf customer. Repeatedly told me to go into branch.
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Lynne Bryson
(@lynne160583) reported
@TSB @PRErnestRead I am having the same issues and need to log in to get my earnings for the year my tax return that needs be in for no later than Wednesday. @tsb please sort this issue asap
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Stefan Karlsson
(@StefanComrz) reported
@TSB Second day in a row that I'm getting 'ERRSCA02' on online banking. First you close down all the local branches and now you're torpedoing your online services - it's as if you're deliberately trying to sabotage your business?
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Sharon mckay
(@martell0507) reported
@TSB why do I need to approve payment now for every single transaction I make ? Even regular payments . Terrible , time consuming and that’s when the service works
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ً
(@lishanttt) reported
@TSB Hi - not sure why I'm receiving this error when I'm trying to send payments. Please DM or reply for details.
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Carolyn Ford
(@Carolyn83214358) reported
@TSB how do you go about changing your tsb account I currently pay £20 a month but use non of the benefits, can I down grade my account? Also could I change banks if I still have a tsb loan?
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Ernest Read
(@PRErnestRead) reported
@TSB Can't get online. Error code; ERRSCA02 Can you help?
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Train with Tommy
(@TrainwithTommy2) reported
@TSB everytime I'm directed to this new "payments to approve" section when paying by card it just says an error occured and I can't pay..
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Dario Trinidad
(@globaltowsswot) reported
@TSB No. There is no error. Only the Continue button is grey. My address is still the UK one. Maybe is related.
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GoodGuy
(@SarcasticParrot) reported
@TSB I hope you can help. I am desperate. I am on first holiday with my wife and nephews. My wife is disabled and an ATM has swallowed my bank card. Is there anyway to get money out of bank without a card as I literally have no money. Thanks.
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LynnetNeil
(@LynnetNeil) reported
@TSB what a shambles your paisley branch is! 3 times been in and they don't have systems, aren't sure or cant give me MY money after 4pm wtf! Close all the local branches then when you travel staff can't help you! Total disgrace and I will be moving ALL my accounts immediately
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Michael John Wormald
(@MichaelJWMax) reported
@TSB No Not at all What you should say is "Oh remembering a 10digit password of random numbers & letters IS a bit difficult to remember" & "I see the password buttons are obscured!" THEN you escalate the problem to management! #CustomerService is part of everyone's job! DO IT!
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BrokenPuss
(@PussCous) reported
@TSB I am unable to access mobile app or online banking. Error messages for both. I'd like this resolved. I also plan to move all my accounts to another bank because this is happening persistently.