TSB Bank

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

TSB Bank problems in the last 24 hours

The following chart shows the number of reports that we have received about TSB Bank by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

TSB Bank Outage Chart 09/19/2021 15:35

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Mobile App 39.92% Mobile App
  • Website 26.28% Website
  • Login 24.16% Login
  • Transactions 7.01% Transactions
  • Transfer 2.13% Transfer
  • Withdrawals .50% Withdrawals

TSB Bank Outage Map

The most recent outage reports and issues originated from Carlisle, Poole, Manchester, Basildon, London, Aberdare, Batley, Aberdeen, Bristol, Southampton, Glasgow, Birmingham, Norwich, Swansea and Ipswich.

United KingdomCarlisle Website
United KingdomPoole Transactions
United KingdomManchester Login
United KingdomBasildon Website
United KingdomLondon Website
United KingdomAberdare Website

TSB Bank Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:
  • davcoia DCoi (@davcoia) reported

    @TSB No this doesn't help. I'm sure your staff are working very hard. But that is your fault because there are not enough of them. It is disgraceful that your first response is to try and illicit sympathy. You owe me 90 minutes of my life. I charge £40 an hour. #EnoughIsEnough

  • johnt0709 John (@johnt0709) reported

    @jofosterthinks @TSB I can beat that - on the phone ringing for over an hour to @tsb fraud. Horrific Customer Service and I’ve been with them for over 35 years - real eye opener…

  • zodiacbanana peter smith (@zodiacbanana) reported

    @TSB After several attempts I have managed to log in.

  • zodiacbanana peter smith (@zodiacbanana) reported

    @TSB No. They are down again and I urgently need to transfer money TODAY. This is the second time this week TSB online has failed me - not good is it?

  • Jonathan_Rowson Jonathan Rowson (@Jonathan_Rowson) reported

    @TSB Hi. Over the last few weeks your online banking has become less useable (regular 'technical issues', things not displayed) and now I need to login to make a transfer but cannot, again due to 'technical issues'. Do you know if/when you'll have a normal service again please?

  • itskierannn_ kieran🔑 (@itskierannn_) reported

    Anyone else’s @TSB app down? #tsb

  • itskierannn_ kieran🔑 (@itskierannn_) reported

    @TSB when are you aiming to be back up and working?

  • lilybelles1 kathye (@lilybelles1) reported

    @TSB my husband has been hanging on the phone for an hour and a half disgraceful customer service

  • Gentle_Bahd_Guy Powell rhony (@Gentle_Bahd_Guy) reported

    @DollyHODL @TSB @cryptocom PATHCYBER on Instagram got my account unbanned in less than 30 minutes , just DM him to solve your problem

  • Trilbyparry Trilby parry (@Trilbyparry) reported

    @TSB Tsb are the worst bank ever, Customer service is awful, been back and 2 for 5 mnths trying to correct my bank account after they messed my switch and save up and still they have done nothing whatsoever to sor this..I refuse to pay charges anymore.

  • rogerjohnbrown Roger Brown (@rogerjohnbrown) reported

    @TSB my god, what have I done in moving my business account to TSB, such awful service. Another 1hr40m spent on the phone today only to be transferred to a different dept that then tells me they are closed until Monday. Avoid TSB at all costs!

  • Shellydior67 #Whitelivesmatter#stopblacksupremacy (@Shellydior67) reported

    @TSB Cwmbran Branch. Outdoor atm cash deposit not working for over a week, reported 3 times, staff unaware & stated, sorting it. Today in & out atm cash deposits unavailable cashiers shutters down. TSB takes overdraft charges despite no deposit. Encourages indoor banking, covid

  • rogerjohnbrown Roger Brown (@rogerjohnbrown) reported

    @TSB Very disappointed with the service from TSB, just spent an 30mins on hold to speak to someone re blocked card, transferred to diff dept so another 30mins on hold. Then told need to transfer me to someone else, then got automated voice telling me dept closed. Hour wasted!

  • LiamBatey4 Liam Batey (@LiamBatey4) reported

    @TSB I am a new customer, my card keeps declining I’ve activated it by withdrawing money from ATM & using it chip & pin yet it’s still declining. What is the problem

  • Asuka_Angel Nikki Herd (@Asuka_Angel) reported

    So it seems if you are with @TSB or @LloydsBank they will help you out if someone fraudulently scams you, but NOOOO, not @StarlingBank. They couldn't seem to care less. Noted, I shall not be using them anymore!

  • Denny_knows Denny Crane (@Denny_knows) reported

    @TSB is there an issue with setting up international payments online. I was told that the problems were being fixed. Very embarrassing as we are trying to pay a supplier! I think we may have to move to Starling bank!

  • Denny_knows Denny Crane (@Denny_knows) reported

    @TSB My Son has a business account with TSB and has been trying to set up a payment to Amsterdam via internet banking. But it wont set up as it keeps saying the IBAN is too long! Is there an issue

  • Farrell1967 Hoop Hoop (@Farrell1967) reported

    @TSB hi tsb.. can't get the app to load. New phone, Samsung A52. Keep getting error page. I have no bank in town. How do I get to my money?

  • DanielDmc1 Daniel McGeachie (@DanielDmc1) reported

    @Kyle80463830 @TSB Here's a bright idea. Check it before the service goes down and deduct anything you spend from that number?

  • DanPBarker Dan Barker (@DanPBarker) reported

    @TSB Thabks for the heads up. I now know no chance of it working for a few days

  • jeremytm70 Jerry trebor (@jeremytm70) reported

    @TSB well you're just about to lose another customer. Spent the 5 nights trying to access areas within my account and keep getting error messages. NOT GOOD ENOUGH

  • PaulWilliamric2 Paul William richard (@PaulWilliamric2) reported

    @TSB still shocking phone service to customer service


    @TSB How many apologies is it going to take before things run smoothly and this constant issues stop? I'm fed up with it. I have severe anxiety and it doesn't help that at all.

  • TokyoBift SHAUN⚫️⚪️ (@TokyoBift) reported

    @TSB ******* another automated response. World full of robots.

  • K06191162 K (@K06191162) reported

    @TSB need help RE new card being due. Tried "live chat", noone available. Anyone available online to discuss?

  • markmarkydenham Mark Denham (@markmarkydenham) reported

    @TSB I get this but why can’t you fathom how to run software that actually works on a constant basis…. No other banks have this issue, it’s amateurish

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported

    @TSB I appreciate I can now get in. But it was a few hours where it wasn’t working (again) and also your site status said it was working when it wasn’t - this is the bit that was most annoying actualy.

  • iamlolade744 Lolade Hendrix (@iamlolade744) reported

    @coycaterpillar @TSB I was able to recover my locked account with the help of @lanpartylife. He is trusted and legit. Contact him. Am sure he will help. #lanpartylife on Instagram

  • thebigfella1878 Shauny With a J ✌&💙 #MFAM🐻 (@thebigfella1878) reported

    So mobile banking down again @TSB, no communication no nothing, can't get through on the phones. Bank I'd an absolute joke

  • helen_ess_ helen_ess (@helen_ess_) reported

    @TSB my mobile app keeps telling that i am unable to log in and please try again later, when will it be working again please ?