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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of TSB Bank reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Login (35%)
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Website (22%)
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Transactions (19%)
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Mobile App (19%)
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Transfer (5%)
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Withdrawals (1%)
Live Outage Map
The most recent TSB Bank outage reports came from the following cities: Aberdeen, Carshalton, Peterborough, Dundee, Torquay, Chippenham, Chatham, Bracknell, Bristol, Birmingham, Falkirk, Edinburgh, Glasgow, Bury and Preston.
| City | Problem Type | Report Time |
|---|---|---|
 Aberdeen |
Mobile App | |
| Carshalton |
Login | |
| Carshalton |
Login | |
| Peterborough |
Website | |
| Dundee |
Website | |
| Torquay |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Hazell
(@ahdvd) reported
@TSB used my credit card a couple times yesterday & it was fine, tried a transaction last night & was declined. Now i log in to online banking and it’s not in my accounts at all? Can anyone tell me what’s going on? Had no contact from the bank at all to suggest anythings wrong?
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Paul William richard
(@PaulWilliamric2) reported
@TSB No I won’t DM as I tried that before and eventually got a reply saying sorry we can’t help.
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alex barnes
(@alexbar14034352) reported
@TSB having trouble using my card at the pay at pump can you help
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Leon
(@Technical_Leon) reported
@TSB hi, I would just let to say that I received great service at the longsight branch in Manchester. Make sure you pass on the message to the staff at the branch. Well done.
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Sarah Louise
(@sarahdiesel79) reported
@TSB We went in, thank you and were advised to visit the Post Office!! Maybe I should bank with them as they accept bags of coins. Having banked with you since primary school (I'm now 50) maybe I should find a bank that offers the service I need. Have a nice day.
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David Horsley #FBPE
(@dthorsley) reported
@TSB I am very fed up with my inability to manage to to talk to anyone and get an answer to why I can't tranfer money from my current account to my ISA. I get the error 24299: We're sorry, but the funding window is now closed.Itsays I can transfer 20,000.This is a rubbish service
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Maz Ferguson 🏃🏼♀️🎽
(@mazleeds) reported
@TSB is your app down again?
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Amanda Wells
(@amjamwe) reported
Anyone available @TSB to help explain how @PostOffice managed to take £840 from a charity bank account? TSB business banking closes until Monday and no phone numbers available to speak to Post Office
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Barclays UK Help
(@BarclaysUKHelp) reported
@markinhants @TSB Ah that explains the issue Mark, so sorry I didn't think of asking that question earlier! Thanks Nikki
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Sarah Louise
(@sarahdiesel79) reported
@TSB jst popped to my local branch to deposit some pound coins. The bank is open and staffed but you can only deposit notes into the machine. No service for people who work in the week!! Not much of a banking service!!
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Arjun Singh
(@ArjunSinghL) reported
anybody else having card issues with @TSB? been on the phone for ages
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Andy Lucas
(@Andy_Luc) reported
@TSB I’ve had a shocking experience regarding fraud on my debit card - it’s impossible to get through on the phone to speak to anyone about it, constantly on hold. And why don’t you have the option for mobile notifications whenever a debit card is used, as offered by most other banks?
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John Tweedie
(@JTweedie) reported
Hi @Dekopay and @TSB, I had to cancel an order for something because of a data formatting mismatch between your two systems. I lost out on the thing I was trying to buy, and a retailer lost a sale and a customer. Not very good.
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✨CH✨
(@chrishunta18) reported
@TSB Yes it has now appeared 👍🏻 was this an IB issue?
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Zaria Greenhill
(@ZariaGreenhill) reported
@TSB I received a letter to my correct name and address, with a Pin, on a peelable dark piece of plastic, for a card I don't have. I don't even have an account with you. The letter is dated 20/09/21. Is this a security breach of some kind? Or fraud? Thanks for any help
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John Oram
(@johnoram61) reported
@TSB Website has said for several days that the branch locator is not working properly. What is actually being done to fix it?
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Maggie
(@bishopslass) reported
@TSB The server encountered an internal error or misconfiguration and was unable to complete your request. Reference #3.6eb77568.1633174682.afe0024
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Iamacant 🏴🏴⭐️⭐️
(@Iamacant) reported
@TSB Cannot log in. Site down?
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Matt
(@Missives0fASub) reported
@TSB can you help with this? Money was sent just before this tweet yesterday morning and no sign yet.
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RedLaser4000
(@RedLaser4000) reported
@TSB 'know your business' - double checked, filled in the first one and was told 'all done' but now had another email asking for more info. Now I can't find the page on your website. Please confirm that this is real? If so, what is going on?
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Emma Tetlow
(@FrecklesFieldo) reported
@TSB Having issues logging in to online banking. Have sent you a PM - need to speak to someone but no access to a phone right now.
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Graeme
(@Hawklord316) reported
@TSB went down to your East Kilbride branch this morning only to find your staff closing for the day, despite huge sign saying you close for refurbishment tomorrow. Staff were rude and arrogant to myself and several other customers who were waiting outside. Not acceptable tsb!
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Lottie Walker
(@LottiWalker) reported
@TSB please explain why you have no facility to ask a general question on your website & why your telephone system is impenetrable. I've been waiting to speak to someone for 25 minutes just to ask where to send a cheque. You closed my branch so I can't take it there 1/2.
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Russell Joseph
(@RJoseph976) reported
@TSB @TSB Finally, after three hours of hanging on someone answered and then hung up. Disgraceful service. How do TSB staff sleep at night?
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Georgia Permutt 🧚🏻♀️
(@georgiapermutt) reported
@TSB I have been notified of potential fraud on my card. Been emailed & called but I’m having no luck speaking to anyone! I’ve emailed the scam team as instructed but not heard anything since I flagged it yesterday. PLEASE HELP!? #TSB #TSBfraud
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✨CH✨
(@chrishunta18) reported
@TSB why has my credit card disappeared from my internet banking? Please help me @TSB_News
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@S1000RR_2010
(@S1000RR20102) reported
@TSB I cannot login to your website. Been going on for over a week. The online banking is a total shambles.
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Christopher Schofield
(@whyforwynn) reported
@TSB Still nothing. It’s been more thank 13 working days. 😡
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Belligerent Bear 💙
(@PeterRatter) reported
Hi @TSB an hour plus in a call queue isn't how I planned my Saturday. How's that 24 hour customer service thing working out for you?
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Michelle Annie
(@michelle_moomin) reported
@TSB I used my card in a restaurant during the week and it was declined due to potential fraud. When I try to resolve this through your automated service, it times out because you have high call volumes. My weekly grocery shop has now been declined too. How can this be fixed?