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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of TSB Bank reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (42%)
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Website (26%)
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Transactions (14%)
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Login (13%)
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Withdrawals (3%)
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Transfer (1%)
Live Outage Map
The most recent TSB Bank outage reports came from the following cities: Edinburgh, Cupar, Glasgow, Lincoln, Cardiff, Kingston upon Hull, Kilbirnie, London, South Shields, Birmingham, Havant, Bolton, Manchester, Coventry and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Transactions | |
| Cupar |
Website | |
| Glasgow |
Login | |
| Lincoln |
Mobile App | |
| Cardiff |
Login | |
| Kingston upon Hull |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Tier 87
(@daninspain70) reported
@TSB Today I am getting this code when trying to access on line banking . After entering User ID: ERRSCA02 : Sorry, something went wrong Any suggestions please ?
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Paulbhoy67🍀
(@Paulbhoy9iar) reported
@TSB my online banking has been down for days can’t access or transfer money from my account keep getting technical fault when trying to log in. Problem after problem with your banking time to compensate customers that have been affected by your terrible service
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K
(@TroutPout101) reported
@TSB Constantly on hold to your fraud department and getting nowhere. Need to check transactions and make a payment but card now declining! Help, please.
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Aimeeeeee
(@Aimwahx) reported
@TSB having issues trying to log onto my banking app. Keeps saying unexpected error.
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tony mc manus
(@tonymcman) reported
@TSB So sorry it's working fine on a friends computer..looks,as if my pc has a problem sorry for everything..many thanks
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Sam Slatter
(@_samslatter) reported
@TSB Ok thanks - the sort code and account number are filled in on the front of the envelope, does that help? I have paid in several cheques at the post office without a paying in slip before and have not had any issues
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Darren Sinnott
(@SinnottDarren) reported
@TSB that payment pending on your app is not working. It’s showing amount pending but not what the payment is for
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ibby
(@ibby__123) reported
@TSB @TSB technical issues please try again later
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Karina
(@Karina56407155) reported
@TSB I would like to deposit coins into my bank account how do I do this at the post office as I have no branch anywhere near me as they have all closed down
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Natalie Hall
(@natjuliehall) reported
@TSB Alex this isn’t just today this is persistent issues, I have tried. I have tried a laptop, my phone and my husbands phone. Trying again is not helpful
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End the Union 🇪🇺 🏴 💙 🇺🇦
(@MrsVDestroyer) reported
@TSB I've been trying to contact you all day. When I finally got through I was told someone would call me back within an hour. That was almost 3 hours ago. Very poor service
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jar
(@jar04916062) reported
@tsb So, online banking STILL down, over 24 hours now, and a new low with customer service going from, not being bothered about their customer, and not even offering an apology, to 100% ignoring the customer, through one of the communication methods people are told to use!!!!
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Sarah Ludford 🇬🇧 🇮🇪🇪🇺 🇺🇦
(@SarahLudford) reported
What a performance signing in anywhere these days. For @BBCiPlayer, email + pw used to do, now it’s code onscreen, go to computer to sign in, back to TV, several more tickboxes…as bad as @TSB which is username, password, code by text, pw again if make payment…all so exhausting
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Thirumalai Narayanan
(@nidshru) reported
@TSB I tried multiple times and no change. Can you be specific on the issue and resolution. I can't be keep trying for the whole day and it seems to be a major issue affecting many of the customers
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tony mc manus
(@tonymcman) reported
@TSB the tsb told me it was fixed whent i went in this morning--just tried it its not working------what a mess
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Lynn Bulka
(@Silverlynnb) reported
@TSB your banking App is still down after two days. I’m now overdue paying a bill. When will this be sorted please
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Garry Coghill
(@Oghilly) reported
@TSB @Gadgeagoogoo This needs sorted ASAP. Been down for too long? I also need on to transfer money
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Gary Heard
(@gvheard) reported
@TSB Problems with Mobile Banking today? Getting a message when I try to log in saying you have technical problems... Been trying for 3+ hours
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julie inglis 💙
(@inglis_julie) reported
@TSB So yesterday I couldn't use the app to send cash to my son. I managed to send via internet banking. Today I was embarrassed at hairdresser when i couldn't access app to make payment. Can't do it online either. Whats happening?
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Luke Jones
(@iseetitvillage1) reported
@TSB no counter service on a Saturday Dam you stupid ******* really love making it hard for people that work don't ya
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tony mc manus
(@tonymcman) reported
@TSB day 4 tsb still having problems cant pay bills
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tony mc manus
(@tonymcman) reported
@TSB @KathrynGroom Will the problem be solved this wk?,
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Bethany
(@bethany83) reported
Went to @TSB this morning, was told there has never been counter service on a Saturday?!?!?! And that through the week their counter services stops at 4pm?!?!?! I can't do what I need to fo online, how do you do banking if you work mon-fri 9-5? Is this just ridiculous?
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Deep
(@deep_645) reported
@TSB thank for ruining my first holiday in 5 years. Thanks a million for blocking my card abroad and refusing to phone me or find a solution 👏👏👏 leave me stranded without access to my own money 🖕
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laim 🏴
(@lyeuhm) reported
@TSB I opened a save and spend acc. but I already have Online Banking for my Savings Accounts, it mentioned that the Online Banking login will get merged - how long does it usually take?
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tony mc manus
(@tonymcman) reported
@GillB89 @TSB Cant move money to pay Bill..trying since 6am..still not working..??
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Natalie Hall
(@natjuliehall) reported
@TSB why do I have problems all the time trying to log on to my bank. If you cannot provide a good service I can take my money elsewhere. It would be a shame after banking with you for over 30 years but your service is shocking
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ace banx
(@acebanx) reported
@TSB what's going on with the app? Couldn't login now can but says can't display accounts
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sarahknapton
(@sarahknapton) reported
@TSB This is STILL not working
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Johnny Penman
(@Gadgeagoogoo) reported
@TSB your app and online banking seems to have been down since yesterday. Any idea when i might be able to access it pay a bill that’s now overdue?