TSB Bank

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours

The graph below depicts the number of TSB Bank reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

TSB Bank Outage Chart 10/23/2025 05:40

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (52%)

    Mobile App (52%)

  2. Login (22%)

    Login (22%)

  3. Website (17%)

    Website (17%)

  4. Transactions (9%)

    Transactions (9%)

Live Outage Map

The most recent TSB Bank outage reports came from the following cities: Manchester, Southend-on-Sea, Hackney, Newcastle upon Tyne, Stockton-on-Tees, Northampton, Edinburgh, Acton, Stowmarket, Cosgrove, Dunfermline and Chelmsford.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Website
United KingdomSouthend-on-Sea Login
United KingdomHackney Mobile App
United KingdomNewcastle upon Tyne Mobile App
United KingdomStockton-on-Tees Mobile App
United KingdomNorthampton Mobile App
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • ionasurveyor Iona MCIOB👷🏻‍♀️ (@ionasurveyor) reported

    Hi @TSB I have a problem, my debit card appears to have stopped working, app says you’re open till 11pm but have just called and it says you close at 8pm

  • celtic196721 Mark Bradley (@celtic196721) reported

    @tsb It’s coming up to pay day, that means only one thing the app is down again 🙄

  • PatternThimble CraigB 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇩🇪 (@PatternThimble) reported

    @HowieMac77 @TSB @financialombuds Oh. Don't get me started on #PPI. Banks have dodged a bullet on PPI. Yes they have payed out millions in compensation. But why ******** have we got to apply for it. The banks should be up front and historically give it back to people. Millions are still owed.

  • cappilio Jamie Harrison (@cappilio) reported

    @TSB are you down , app isn't working mobile website not loading...

  • glitter__fly17 Alicia Lambert (@glitter__fly17) reported from Eastleigh, England

    @TSB just wanted to order dinner but can’t access my account. I’m starving huns help a girl out n fix the servers x

  • lesterbowie malcolm miles (@lesterbowie) reported

    @TSB Are there issues with mobile banking tonight ??

  • mickeyfinn80 Mike Wilson (@mickeyfinn80) reported

    @TSB are you having problems with your systems tonight as it keeps crashing out when I try to log in on the website and the mobile app wont let me set up my account.

  • TrapFla ▪️◻️🔲𝐅𝐥𝐚𝐭𝐭𝐫𝐚𝐩🔲◻️▪️ (@TrapFla) reported

    @TSB Hello, I can't seem to access any of my accounts online on the website or the app. Please advise

  • ANDREADRYE Andrea Bailey (@ANDREADRYE) reported

    @TSB @lesterbowie I have had a faster payment declined. Is there payment issues ongoing

  • thomasjboulton Tom Boulton (@thomasjboulton) reported

    Hi @TSB, seems like quite a few people can't log in to online banking tonight, including me. What's going on?

  • chimpfish Paul Gregory (@chimpfish) reported

    @TSB Extremely poor customer experience yesterday. A pre booked appointment wasn't kept, I called 5 times to speak to someone and no one was able to help. This is my first time of trying to get in touch, because the website also isn't working "evoo4" error constantly. Please help

  • fionamore Fiona More (@fionamore) reported

    @TSB is your app broken AGAIN? 🤬🤬🤬#unacceptable

  • chimpfish Paul Gregory (@chimpfish) reported

    @TSB DM sent.... Awaiting your reply. Interested to see if this is better customer service than the phones.

  • charholden3 Char✨Xx (@charholden3) reported

    @AmandaSeager @cappilio @TSB It’s so ****, it ALWAYS happens

  • MissSDunn Sharon Dunn (@MissSDunn) reported

    @TSB why does your phone lines say your closed? My card has stopped working 😢

  • SCCMentor Paul Winstanley - MVP (@SCCMentor) reported

    @TSB Looks like tsb is down again. Can't access

  • HansonAsiedu Hanson Asiedu (@HansonAsiedu) reported

    @TSB morning. Are there problems with the app? I can’t make a payment. Just crashes me out

  • charholden3 Char✨Xx (@charholden3) reported

    @cappilio @TSB Mines the same I think it’s down again, was down a few days ago

  • colley_xo Colle (@colley_xo) reported

    @TSB hi I am tryna contact my local branch but can’t get through. I need some help/advice please

  • lukegoddard Luke Goddard (@lukegoddard) reported

    @TSB hey I can’t access my account? What’s going on? Can you help please

  • RebeccaRaff10 Rebecca Rafferty (@RebeccaRaff10) reported

    @TSB Hello! Are you having issues with internet and mobile banking tonight? Neither my husband nor I can access the app/online banking.

  • deanaxwilliams ᴅᴇᴀɴᴀ ᴡɪʟʟɪᴀᴍs (@deanaxwilliams) reported

    @TSB please fix the app, I can't check my bank:(

  • PatternThimble CraigB 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇩🇪 (@PatternThimble) reported

    @HowieMac77 @TSB Absolutely. Way back I used to run the Network at Northern Rock. It's to get two more weeks of interest out of you. It's not unique to #TSB it's all of them. They are not there to help you. But to bend you over. Sometimes without your permission.

  • cappilio Jamie Harrison (@cappilio) reported

    @nikkirob77 @TSB Imagine if your stuck in the middle of nowhere and need an Uber because an axe murderer is after you.... Piss poor service

  • cappilio Jamie Harrison (@cappilio) reported

    @charholden3 @TSB Literally always IT issues. Seen some tweets saying debit cards not working either... That would be bad.

  • Jane5Ainslie Jayne (@Jane5Ainslie) reported

    @TSB your banking app and online banking seem to be down again.

  • mjCurnow Martin Curnow (@mjCurnow) reported

    @TSB think you need to do some customer service training. A loud sigh followed by it’ll have to wait until this afternoon isn’t the greatest reply to an enquiry about a document that you’ve had for nearly 6 weeks.

  • SaraBeck8 SARA (@SaraBeck8) reported

    @TSB are there problems with the app?

  • AmandaSeager WhiteHartLady (@AmandaSeager) reported

    @charholden3 @cappilio @TSB Neither the app or online working!

  • NickHickey84 Nick Hickey (@NickHickey84) reported

    Whats going on @TSB starting to become a regular problem this banking app.