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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of TSB Bank reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (53%)
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Website (24%)
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Transactions (18%)
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Login (6%)
Live Outage Map
The most recent TSB Bank outage reports came from the following cities: Glasgow, West Bromwich, Crewe, South Shields, Weston-super-Mare, Glenrothes, Welwyn Garden City, City of London, Wandsworth, Wigan, Preston, Blackpool, Farnborough and Bridlington.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Website | |
| West Bromwich |
Website | |
| Crewe |
Transactions | |
| South Shields |
Website | |
| Weston-super-Mare |
Mobile App | |
| Glenrothes |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Trade Lad
(@lad_trade) reported
@TSB banking app playing stupid..reset everything...still can't get on...sort it out please...or I'll be sending you any charges i incur because of your terrible app. #TSB #rubbishapp
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Clare
(@thumbaleena) reported
@TSB your app is down. Again. Please dont ask me to do lots of stuff to sort it. Its not my wifi. Its not my device. There is a few of us having issues. Its the app. Thanks
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Pauline Robertson
(@PaulineNKS) reported
@paddyjbee @TSB I'm having same issue. Is there any update ? Have installed and turned off and on how many times now.
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Loz
(@LozBerridge) reported
@TSB @madealoss Rubbish as usual can't log in on mobile or WiFi... How hard can it be
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k21pilot
(@k21pilot) reported
from
Westhoughton, England
@TSB really, again? App won't let me login. Uninstalled, reinstalled, went through the login authentication process...and nothing! Not letting me in.
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DAVID BIRKETT BSC
(@dave_the_tyke) reported
@TSB Is the app down?
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Marc Biagioni
(@MarcBiagioni) reported
@JulieSm49260846 @TSB I'm having the same issue. When I turn of mobile data it works via WiFi so doesn't look to be a tsb fault this time. Something to do with the mobile networks. Been like this for 2 days. I uninstalled the app, changed my log in details, tried everything but now seen this
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gareth ferrol
(@gruf85) reported
@dave_the_tyke @TSB Mines is. Had this issue yesterday and eventually got it set up again after hours only to go to log in to be face with the same issue again
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Lyrech
(@Lyrechspeaks) reported
@TSB can't access mobile banking. Had to uninstall and try re install as per the guidance. Has not worked. Frustrating!
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Monkey Magic
(@madealoss) reported
@TSB Unable to connect to the app with mobile data, can with WiFi. When is the resolution expected for this fix. Seems a common problem developing for users.
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Clare
(@thumbaleena) reported
@TSB @fayyaz786pk Erm ... I am using wifi and still having the same problems as other users
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Elaine WILSON
(@Elainemumof3) reported
@TSB yet again your app is down, absolute disgrace
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Marc Biagioni
(@MarcBiagioni) reported
@TSB I managed to get logged into my works WiFi. It works via WiFi only but when using my 02 mobile data I keep getting error message
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Joyce
(@connollyJoyce1) reported
On holiday and @TSB app has been down for over 24 hours. I cant authentication transactions, check balance or move money between accounts to pay for things. Disgraceful
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Mina
(@Mina290518) reported
@TSB @SophieSpamer Its not working even on wi fi??
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Fog on the Tyne
(@MikeT1152) reported
@dd_royals @TSB Agreed, go through resolver and make them compensate. They're offering a service which clearly has problems
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DD Royals
(@dd_royals) reported
@TSB It is on wifi that it won't let me log in.
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Sophie Southall
(@SophieSpamer) reported
@Mina290518 @TSB No its not working on WiFi either !
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Sarah
(@sarahyhirons) reported
@TSB problem with the app today?
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DD Royals
(@dd_royals) reported
@MikeT1152 @TSB Same! It is all over social media so looks like it is an issue with the app. Wish they would put out a statement and just let us know when it will be fixed. Nightmare when this keeps happening and I have bills to pay.
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Bryan Harvey-Smith
(@_thelifeofbryan) reported
@TSB I've been unable to login to your android app for the past two days on WiFi or mobile data. Seems like lots of people are having these problems but service status still says everything is ok. Is there an update?
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Alfie Kaye 🤪
(@KayeAlfie) reported
@TSB app playing up today, not recognising device, no issues previously..went through the pain of deleting app and starting again, remembering all info & when I got the 6 digit number texted, it still chucks me out, very poor, can't manage money today and need to move it about😠
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Mr A Francis
(@MrAFrancis1) reported
@TSB are hands down the WORST bank I have ever experienced. The online account is inaccessible. Just the other week I spent 30 mins trying to log in to make a bank transfer. I hear so many people with the same issue. I can't wait to switch bank!😡
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Terry Peters / BearleNation
(@BearleNation) reported
@TSB any chance you app will work today? It's absolutely terrible!
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Clare
(@thumbaleena) reported
@TSB please stop advising its only mobile data causing app issues. Ive been trying with wifi for over 5 hours
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Terry Peters / BearleNation
(@BearleNation) reported
@TSB Still broken.
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Marc Biagioni
(@MarcBiagioni) reported
@paddyjbee @TSB I'm having the exact same issue. Reset my password and can log in online via a pc but keep getting that above message on my phone @TSB
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Claire King
(@eeyore0619) reported
@tsb I am trying to make a payment, but I can only get as far as entering the payment details, the app will not let me go any further as the “check recipient details” box is not allowing me to click on it - is this a known issue? Thanks
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k21pilot
(@k21pilot) reported
@TSB no app access...again! Getting ridiculous now.
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Fog on the Tyne
(@MikeT1152) reported
@TSB Hi Julia, just tried the app and it appears to be ok now, the same thing happened yesterday ! and again this morning. I've used this app for several years and rely heavily on it for transferring funds, checking balances etc. Also could not access Internet banking. Unreliable TSB