TSB Bank status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of TSB Bank reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

• Transactions (35%)
• Mobile App (35%)
• Login (19%)
• Website (12%)

Live Outage Map

The most recent TSB Bank outage reports came from the following cities: Newham, Wolverhampton, Manchester, Coventry, Birmingham, Morecambe, Liverpool, Retford, Warrington, City of Westminster, Stourport-on-Severn, Penicuik, Belfast, Inverurie, and Leyland.

City	Problem Type	Report Time
Newham	Mobile App	2 days ago
Wolverhampton	Login	5 days ago
Manchester	Mobile App	8 days ago
Coventry	Login	9 days ago
Birmingham	Login	11 days ago
Morecambe	Transactions	25 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rebecca Catherine Viner (@Beckiviner) reported 57 seconds ago

  @TSB your local banking approaches with the other retail managers on your shared carpark and Police that required Maplin support refused to allow me safe passage to the other bank. When i try log in as i cannot recieve the txt autorisation with a broken phone i cannot log in.

• 
  Allibalibee (@AllisonKomorows) reported 6 minutes ago

  @TSB what's going on? App not working again!!

• 
  Amy🌱🇪🇺💙 (@thisisamy_) reported 7 minutes ago

  @TSB Hi, my banking app is saying no Internet connection. My Internet is fine. Can you help please?

• 
  Rebecca Catherine Viner (@Beckiviner) reported 8 minutes ago

  no joke @TSB why can i not log in without my phone that is dangerous @TimesRadio whatever the rest of you did at Uni it wasn't at my level.

• 
  Michelle Cook (@MCOOK73) reported 11 minutes ago

  @TSB account not working AGAIN seriously I’ve never known a bank to go down so much bloody frustrating 😡

• 
  Geoff (@geoffb37) reported 12 minutes ago

  @TSB block on card and I get out thru to fraud help centre mombai , really deplorable customer service , now on call for 40 mins . Been a loyal customer for years and now moving.

• 
  MBUR337 (@MBUR337) reported 13 minutes ago

  As rather than paying well over their current minimum minimum terms you will end up paying their minimum terms placing yourself as a customer on a persistent debt register then switching @TSB from providing false info to non-false info to credit reference agencies 3/

• 
  Pam Cull (@catsPam12) reported 14 minutes ago

  @TSB site down. Need to make payments.

• 
  TrisTime (@Lamberto2993) reported 17 minutes ago

  @TSB Yes I'm now able to login but frankly Im done with this ****, every week this bug reappears and now I'm just going to nationwide, **** your bank and your shite services, it makes sense that the worst bank to man is now buying out your bank.

• 
  SassyCob (@SasCobbold) reported 19 minutes ago

  Wow @TSB reporting fraud & you want me to contact the merchant?! I don’t know who that is that’s why I’ve reported it as fraudulent transactions !Absolutely atrocious service for someone who has been a customer for 32 years! I will be closing my account immediately

• 
  Jonathan SC ن Esq. (@jonathansc) reported 20 minutes ago

  @santanderuk will your purchase of @TSB result in yet another round of bank branch closures and customer inconvenience and empty units on high streets ? @paullewismoney

• 
  William paterson (@Williampat83817) reported 21 minutes ago

  @TSB Are you having problems with fast payments sent money to my isa and it usually transfers instantly but not in after 2 hours

• 
  Paul (@My_Living_Hell) reported 21 minutes ago

  @TSB Unfortunately sending a private message to you is not working

• 
  Dmp (@Prosserd68) reported 22 minutes ago

  @Ginger_Tucci @TSB Completely agree still can't access some of my accounts

• 
  Alex Jones (@dr_besty) reported 24 minutes ago

  @leemonty5 @TSB That is their genuine number, it's on TSBs website.

• 
  k (@kirgo21) reported 25 minutes ago

  @TSB I’m trying to order something and you ***** are not working man

• 
  claire (@claire_1986w) reported 25 minutes ago

  @TSB I closed the app down and started again and it has worked,

• 
  Paul Jasper Upton (@j45p3r1973) reported 27 minutes ago

  @TSB another month end/month start and your app plays up again. How long before you get this sorted? You are very quick to charge people if we make mistakes, but it’s ok for you to put up apology notes, and deny us access to our accounts. Laughable

• 
  Martinf68 (@Martinf683) reported 27 minutes ago

  @idonttwit2 @Ginger_Tucci @TSB I've not had any issues with the sanny app. Halifax is ok so is nationwide

• 
  Jaiden berryman (@JJBmufc) reported 29 minutes ago

  @TSB your app is down once again and I can’t access what I need to

• 
  MarcHughes86 (@marc_hughes86) reported 29 minutes ago

  @TSB yet again I can’t access my money because of your stupid app being down.

• 
  Carolinejp (@cjp3063) reported 36 minutes ago

  @TSB what is wrong with the app yet again !! Constantly getting messages "oops something went wrong , try again later" This is beyond a joke now with the app, it has gone on for years , don't have another issues with any other banking but #tsb

• 
  illage2 (@illage2) reported 38 minutes ago

  @JJBmufc @TSB Same here keeps saying no internet despite having internet and everything else working fine

• 
  JacquiB (@tripsfantastic) reported 40 minutes ago

  @TSB absolutely garbage customer service. Put two complaints through neither of which have been dealt with. These boots are made for walking

• 
  SoftwareLife (@Mindfulness2050) reported 43 minutes ago

  @santanderuk @TSB Why AI is really dangerous for all it’s clients esp Banks is first AI companies will ask clients to fire their employees and then 5yrs down the line AI companies will ask Clients huge huge forcefully COST for Maintaining it as AI code is very complex ! Bcoz of job cuts economy 👎

• 
  Simon Parry (@sparry951) reported 43 minutes ago

  @TSB Just a quick one. My credit card DD is due to go out on 7th May. Usually if you make a payment 4 working days before then it stops or reduces the DD. If I made a payment today would that stop it, bearing in mind Monday is a bank holiday

• 
  George Thomson (@g2dod) reported 55 minutes ago

  @TSB your app is down it is saying that there is no Internet connection, well it can't be as I have just sent this message from the same device so it is lying

• 
  Ginger Tucci (@Ginger_Tucci) reported 57 minutes ago

  Banking with @TSB is great if you; Never want to access your own money Never want the app to work Never want to see your transactions Don’t value online banking or local branches 0/10 would not recommend.

• 
  MarcHughes86 (@marc_hughes86) reported 58 minutes ago

  @TSB What’s the point as it will likely only happen again in the future! You never learn and constantly make the same mistakes and errors so I would rather take my money elsewhere thanks!

• 
  Sian elise' (@sianelisexo) reported 58 minutes ago

  @TSB worse bank in the ******* world how can I not set up my ******* stupid login on a phone on your ****** app? Absolute bollocks