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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of TSB Bank reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (59%)
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Transactions (18%)
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Website (18%)
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Login (5%)
Live Outage Map
The most recent TSB Bank outage reports came from the following cities: London, Manchester, Slough, Sheffield, Hackney, Birmingham, Boston, Llandudno, Glasgow, West Bromwich, Crewe, South Shields, Weston-super-Mare, Glenrothes and Welwyn Garden City.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Transactions | |
| London |
Login | |
| Manchester |
Transactions | |
| Slough |
Website | |
| Sheffield |
Mobile App | |
| Hackney |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Leigh McKay
(@LeighMcKay7) reported
@TSB Issues with making online payments also!! Complaint lodged! Financial Ombudsman really should be taking #TSB to task on this! Continuing to provide a very poor service on a ongoing basis! #ukbank
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Elaine Purtell 💛🤍💙
(@elainepurtell) reported
@valleychatter @TSB Mobile app down for me, website working.
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Cheryl-Marie Healy
(@ChezzaHealy) reported
@TSB any idea when the app is going to be working again?
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Chris Ward
(@w4rdy79) reported
@TSB Totally ****** me this morning trying to pay a customer
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Kel1506
(@kelshaw1) reported
@mattknights1997 @TSB I thought the app was just down but it seems to be worse than that 😞
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Jake
(@Fitzehh) reported
Yet again the last working day of the month and @TSB has completely gone down, no online banking, card payments or cash machines working 🙄
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Piesda
(@Piesda1) reported
@TSB Last day of the month, payday for most people. Very poor service and not the first time!
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Leigh
(@Lee_Bee247) reported
@TSB Seriously WTF TSB !!! So if its not fixed for 2:30 and our bills bounce because we cant transfer our £ WILL you refund us????
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linda
(@89lindam) reported
@TSB Do you know when this will be resolved? I have bills to pay and need access online to do this
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Craig
(@Craig38913750) reported
@TSB Why does this happen constantly each month? No other banks have these issues each month??
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Noah Atten
(@NoahAttenborou1) reported
@Carrielou73 @TSB Still not working and neither is my bank card or Apple Pay now!
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BoHoart
(@BoHoartist0) reported
@TSB @TSB have you got a time frame for the issue to be solved and if my payments do not go out are you going to compensate me. I’m unable to even pay wages.
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Andrea Bailey
(@ANDREADRYE) reported
@TSB @iliveingla Why do your staff copy and paste the same message. Just sort out the issue.
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Rachael Wallace
(@RachaelWallace) reported
@TSB Do you have an eta on when you expect us to be able to access the app please? Pretty frustrating that you have to come on Twitter to find out what's happening, surely a text could have been sent to customers? Not that it goes down every month, communication is as bad as the app👀
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MC Mark
(@Mpolo400) reported
@TSB I'm fed up of your crap service it's abysmal Time to join another Bank!
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Chris Blank
(@NO2SnpFalkirk) reported
@TSB @StevenPDawson Bit more than some, looks like EVERYONE is unable to access their accounts. Why not just be honest, if it is down, it's down for all, don't say "some". Clearly managements instructions to mislead, as customer comes last at TSB, disgusting Customer Care!
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Tom
(@tom_pattercake) reported
Is the @TSB mobile app down??
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85Juno
(@Sniffmydiddle) reported
@Lisehu70 @TSB This is happening to me too.... One big and more alarming issue is that I am in Crete on holiday and can't access my money. TSB are a joke.
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awroberts
(@awroberts) reported
@TSB Got an ETA for the hot fix?
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Chris Gascoine
(@chrisjgascoine) reported
@TSB @dancinboy4eva It’s still down on desktop safari and Google chrome and iOS and android apps. People’s tax needs to be paid. TSB, this is very bad timing!
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Laura Fairs
(@laurafairs) reported
@TSB The problem is that although you’re tweeting an ‘update’ it’s of no help whatsoever to customers. More details/a timeframe - a solution?! This is why you get angry replies. You may as well not tweet at all.
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Ruthie 🌸
(@a_ruthie_) reported
At this point I’m expecting compensation from @TSB . Their app is down so much, they have access to my money more than I do. HOW can you still get it wrong?
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Vicky Routledge-Hine
(@Vicky_RHine) reported
If you want a bank where the app is down on a weekly basis and not only can you not log in to your account to do transfers but you also can’t use your card to pay for things… then @TSB is definitely for you!
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muh·ree·uh
(@FoxOnABoat) reported
Hi @TSB any chance you can let us know when ‘as soon as possible’ actually is? Is it another hour, two, twelve? Just like everyone else, I need to access my account so I can transfer money over for my bills. Thanks DO NOT GIVE ME A TEMPLATE RESPONSE
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Stuart Gibbon
(@stuart_gibbon) reported
@TSB sort this **** out! ******* disgraceful
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Laura Fairs
(@laurafairs) reported
The entire days plans up the wall thanks to @TSB They really should be punished for their treatment and lack of responsibility towards their customers. Completely stranded as cannot get to my money or access their app/online banking #tsb
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Ali
(@doongle123) reported
@AuraAdvisory @TSB Please fix asap !!!!!!!
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Gemma
(@Gems__Fox) reported
@Chris02564182 @TSB @iBoldNews Aye she’s customer service not technical engineer. She can’t tell you what she doesn’t know.
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Rachael Wallace
(@RachaelWallace) reported
@TSB Do you have an eta on when you expect us to be able to access the app please? It's pretty frustrating that you have to come on Twitter to find out what's happening, surely a text could have been sent to customers. Not that is goes down every month 👀
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iboldnews
(@iBoldNews) reported
@TSB We should be compensated for this now because every month on a payday we get this issue and get so much stress. #tsbbank #tsb #onlinebanking