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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of TSB Bank reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (39%)
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Website (31%)
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Transactions (13%)
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Login (11%)
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Withdrawals (3%)
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Transfer (3%)
Live Outage Map
The most recent TSB Bank outage reports came from the following cities: Manchester, Bolton, Newton Abbot, Dumfries, Edinburgh, Reading, Evesham, Croydon, Hampstead, Consett, Ipswich, Swansea, Chesterfield, Stoke-on-Trent and Kilbirnie.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Withdrawals | |
| Bolton |
Mobile App | |
| Newton Abbot |
Website | |
| Manchester |
Website | |
| Dumfries |
Transfer | |
| Edinburgh |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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teenybash 🏴
(@teenybash6) reported
@hillster94 @TSB It's been down since yesterday. Can't transfer funds between accounts !
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Nicola Dempsey
(@Nicoladempsey99) reported
@TSB is on line payment system down? keeps declining payments.
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Marcia Bigg
(@marciabigg) reported
@TSB Its getting the one time passcode that's the issues. You aren't working hard because it's happening all the time. I've just had another passcode come through that is 30 minutes after the last one but that's nearly 3 hours since requesting it. It's not good enough.
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teenybash 🏴
(@teenybash6) reported
@TSB on line banking down again. Unable to transfer money
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Maici
(@maismate_) reported
@TSB hello I’m locked out of my app but each time I phone up I’m on hold for an hour and no answer can you please help?
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Ian Took
(@iantook) reported
@TSB hi what's going on with the verification code messaging service? Trying to pay my bills and waiting for TSB to send me a code....
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Chelsie Tilley
(@Chelss_1992) reported
@andertoc77 @TSB Are u having problems with failed online transactions?
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Pete
(@Pete41279223) reported
@TSB @xfeeonax I’m in Cyprus and because you’ve fixed what wasn’t broken and aren’t sending me the code I need, I have no money!!! What a bank you are!!!
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Christine Anderton
(@andertoc77) reported
Seems @TSB is having problems again!!! Ok what ever but why can't you keep customers informed on your socials or website instead of leaving people in the dark? It really is poor customer service.
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mrs n bibi
(@mrsnbibi) reported
@TSB Internet banking down once again says there is a technical issue!
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Bernard Farrell
(@bernardfarrell7) reported
@TSB can’t log in message unexpected error on screen?
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G
(@13eardface) reported
Must be pay weekend because @TSB are yet again failing to process payments like every month. Planning to get out bed any time soon and fix this shambles? Did the plug get in some Tizer or something?
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Four X 🇺🇦
(@Four_X_2K3) reported
@TSB @nitram74 Any ETA on the fix as I need to order my food and groceries, I need to get them online because of my Social Anxiety Disorder.
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Raul Alexandre
(@Raul_Xandre) reported
@welshgy @TSB I got told they aim to fix it asap and to try again in 1 hour
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Lynsey
(@PearlofagirlUK) reported
@Nicoladempsey99 @TSB Yes it is. I’ve just managed to cust service after waiting an age. It’s started last night and still isn’t fixed it’s a @TSB problem. Why they don’t communicate with their custs on app, website, socials to save us hours of trying to speak to someone #poorservice time to switch
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G
(@13eardface) reported
@TSB The exact same issues everyone else is having with authorising online payments, Tom. Your payment systems have been broken since last night so please advise when they will be fixed.
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Peter Warner ADI
(@Mr_Peter_Warner) reported
@TSB I appear to be having the same problem as a lot of people I’ve seen reported in that no online payments are being authorised. Any thoughts on an issue/solution please?
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Miranda Read Wilson
(@MirandaCaster1) reported
from
Mossley, England
@TSB I have been on hold to the fraud line all morning… I have had £300 taken out of my account and need help asap please
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Nicky Redshaw
(@NickyRedshaw) reported
@TSB please please answer your fraud line phones it almost impossible to report anything
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Lynsey
(@PearlofagirlUK) reported
@TSB why can’t you just communicate with your customers and put a statement on website, APP and socials that you’re experiencing problems with online payments? Instead of letting people panic and your cust service teams get bombarded with calls?
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Jamie🍀🏆☘️
(@cotter78) reported
@TSB do you have customer service staff ?1hr 45 mins and still no answer absolute joke all to pay a bill you have decided to block😡
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Rhonz
(@Rhonz20795149) reported
@TSB I have tried to pay for my shopping with Tesco but the auth code hasn't been sent to my phone. I have covid, been hanging on for over 20 minutes to speak to your call centre. If I loose my slot we will have no food. Help !!
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Mesut
(@anarchistgeek) reported
Hey, @TSB are you aware of any issues on your open banking apis? Token endpoint calls are failing badly currently
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Val Warhurst
(@Warhu) reported
@paulstephens56 @TSB I am having the same problem. Have sent you a DM TSB
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paul stephens
(@paulstephens56) reported
@TSB are you having issues with online payments? i have tried to make a payment all works fine until you sending me a code which has not come through
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✨Marie Young ✨
(@marieyoung8) reported
@TSB what’s going on? Shopping cancelled twice because #ASDA can’t verify my card!!!! Bloody sick of #TSB and their **** service!!!! 🤬🤬🤬
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Jodie
(@jodie_jan) reported
@TSB trying to pay my gas and electric bill but it keeps being declined 🤔 can anyone help?
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Gary Hill
(@hillster94) reported
@TSB is your online banking down? Having trouble logging in this morning and then it logs me in and shuts me off completely 😩
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Alan Begg 🏴 ☮️✌
(@77alanb77) reported
@TSB Your app is ****. That is the tweet.
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Rebecca Glover
(@glover_lshtm) reported
@TSB 1/2 Yesterday, after hours of worry, I finally got through to CS reps & was told that your credit card services are down for loads of clients. Was told fix w/in hours but today still down. I (and surely others) have to book work travel, online groceries, trains. What is up?