TSB Bank

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours

The graph below depicts the number of TSB Bank reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

TSB Bank Outage Chart 10/23/2025 03:05

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (52%)

    Mobile App (52%)

  2. Login (22%)

    Login (22%)

  3. Website (17%)

    Website (17%)

  4. Transactions (9%)

    Transactions (9%)

Live Outage Map

The most recent TSB Bank outage reports came from the following cities: Manchester, Southend-on-Sea, Hackney, Newcastle upon Tyne, Stockton-on-Tees, Northampton, Edinburgh, Acton, Stowmarket, Cosgrove, Dunfermline and Chelmsford.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Website
United KingdomSouthend-on-Sea Login
United KingdomHackney Mobile App
United KingdomNewcastle upon Tyne Mobile App
United KingdomStockton-on-Tees Mobile App
United KingdomNorthampton Mobile App
Map Full Outage Map

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • lisa_stephenso Dr Lisa Stephenson (@lisa_stephenso) reported

    @SwailesRuth @Sue_Cowley @TSB I totally hear you Ruth. Still in the process of supporting my mum with this 10 month after my dad passed away. It’s utterly exhausting -the paperwork is still ongoing. Bank closures really don’t help…sending a hug

  • simonmcneil1939 N.D (@simonmcneil1939) reported

    @TSB mobile banking app has gone down. Came on here to see what the issue was but apparently you don't let us know any more?

  • LeftNotLaughing England has Broken 😷💙🇪🇺 🇺🇦🌻 (@LeftNotLaughing) reported

    Dear @TSB the bit of your website for ordering a paying in book has been broken for months, please fix it or I'm going to @LloydsBank

  • BotfieldColin Colin Botfield (@BotfieldColin) reported

    absolutely dreadful service from Danielle at @TSB St Vincent Street Glasgow branch ..breaching @TheFCA rules re AML…lazy too @GlasgowPoliceHQ

  • hausofdawes harry 🇺🇦🕊 (@hausofdawes) reported

    @TSB hello, is your online banking app down? Naturally in current circumstances it’s understandable, just want to make sure it’s not my end

  • TheSulks Roberto (@TheSulks) reported

    @TSB trying to call for hours. Can’t use the app & website won’t let me log in. Can you advise please? It’s hopeless - literally trying on & off all day

  • SwailesRuth Ruth Swailes (@SwailesRuth) reported

    @gillditch55 @technologytotea @TSB I went into the branch because I wanted to deal with a sensitive issue in person. I’m afraid all I got was a “computer says no”type response.

  • DavidWesseldine David Wesseldine (@DavidWesseldine) reported

    Seems as though @tsb don't want any new business accounts ,not a problem I will use a bank that does

  • eyl_amanda South West EYL 🇺🇦 (@eyl_amanda) reported

    @SwailesRuth @TSB I’m not surprised it’s upset you. You are so good at keeping on, but you shouldn’t have to deal with such insensitive and poor service that leaves you upset and frustrated.

  • corum14 Corum (@corum14) reported

    @MorganBroadcast phone and card stolen, savings taken the bank said must have written pin down- can now see how they got it. Went to financial ombudsman who got @TSB to remove fraud indicator as they said was complicit!! Very horrible situation and lost a lot of money and bank accused me of fraud

  • laurensinnett_x Lauren ♡ (@laurensinnett_x) reported

    @TSB you say to call a number, 2 days ive been trying to contact you on hold 40+ minutes a time with no response, bloody awful.

  • kerrywoolf Kerry (@kerrywoolf) reported

    @TSB someone has fraudulently applied for a personal loan. I have been waiting on the phone for over 20 minutes trying to report this. Can someone help me please

  • Rwairconditioni Rwairconditioningltd (@Rwairconditioni) reported

    @TSB It would be nice to talk to someone, but you closed the branch, would be nice to stop a lost cheque, won't do it over the phone, have to drive for 1.5 hours to sort this. As a business customer, this is shocking

  • fionadunbar Fifinha 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇦🇺🇦 (@fionadunbar) reported

    @TSB The last phone call was 2 hours long. Every time, without exception, that we have rung the TSB customer numbers, there has been a minimum 30min wait on hold before speaking to someone. I have accounts with 6 different banks and have never ever had such awful #customerexperience

  • SwailesRuth Ruth Swailes (@SwailesRuth) reported

    Relying on public transport might feel after experiencing what I have today. Some things can’t be done through internet or phone banking and require a human touch, both of which were lacking today at @TSB. Hugely disappointing after the excellent support they gave us last year.

  • mathieu_bottier Mathieu Bottier, PhD (@mathieu_bottier) reported

    @TSB So any branch will be able to do it? or only the one with Counter service? Thanks

  • gillditch55 Dame Gillian Ditch 💙👩🏻‍🎓😷 #Johnsonout (@gillditch55) reported

    @technologytotea @SwailesRuth @TSB Automation has gone too far already imo. It has led to a rapid decline in customer service e.g Boots/all utilities/Evri etc etc Hate it. As for those wretched virtual assistants 😵‍💫😵‍💫

  • chickkababe shelly anne farrell (@chickkababe) reported

    @TSB such bad service , blocked my account a they think fraud happened called straight away to confirm that it was not the case ! Asking me to send my bank details and photo id to and email address , i refused and they asked me to go in to the branch , so my next day off i had

  • clemevans Clem Evans (@clemevans) reported

    @TSB My 82 year old mother has been trying to make an online transfer. So far, she (we) have had 5 unsuccessful attempts. It is IMPOSSIBLE to get through to the fraud dept, with over 30min wait on each international call.

  • gavcourtie Gavin Courtie (@gavcourtie) reported

    @TSB I'm guessing this was supposed to be 2 hours ago, but there was a technical issue...as usual

  • mustangbuffy Sally Bonner (@mustangbuffy) reported

    @TSB can somebody advise me on how I can log a cash machine issue please? My father has tried to withdraw money this morning and the cash didn’t come out but has been taken from his balance 😢

  • achapman14 Andrew Chapman (@achapman14) reported

    @TheSulks @TSB Having the same issue

  • TDW1992 Web (@TDW1992) reported

    @TSB Will I be able to log in tomorrow?

  • dugsma234 J.S (@dugsma234) reported

    @TSB omg the apps not working again. Sick of posting each month highlighting this #crap bank

  • SpenceDMark Mark Spence (@SpenceDMark) reported

    @TSB Lots of social media posts about banks changing T&Cs. Specifically access to money during difficult economic times & limiting my access to my money. Can you clarify what conditions TSB has in place for account@ without sending me War & Peace 2 million word full T&C document

  • gillditch55 Dame Gillian Ditch 💙👩🏻‍🎓😷 #Johnsonout (@gillditch55) reported

    @SwailesRuth @technologytotea @TSB Awful..I can empathise entirely sadly. Ended up in tears in a well known bank where my parents had banked for 50 yrs ! It was dreadful- I spoke out to all standing in queues & explained my problem. Anger just took over.

  • clemevans Clem Evans (@clemevans) reported

    @TSB Could it mean ALL PRETTY RUBBISH, in reference to @TSB customer service?

  • LPlateGamer L-PlateGamer (@LPlateGamer) reported

    so it is clear @TSB have no common sense and do not care about their customers. When i call you, I expect to speak to a human, not a machine, I dont want to answer 100 security questions asked by a machine. I will answer the human. Go fix your **** or i am gone

  • StephCD88 StephanieL (@StephCD88) reported

    @TSB banking down again? Wow.

  • BotfieldColin Colin Botfield (@BotfieldColin) reported

    @TSB have done so ..no reply ..am appalled with poor service from a supposedly regulated bank !! Danielle needs removed from customer facing role, Lisa has forms