Is TSB Bank down in London, England?
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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in London, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (57%)
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Login (17%)
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Transactions (13%)
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Website (13%)
Live Outage Map Near London, England
The most recent TSB Bank outage reports came from the following cities: City of London, Waltham Forest and London.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Transactions | |
| Waltham Forest |
Login | |
| London |
Transactions | |
| London |
Login | |
| Hackney |
Mobile App | |
| City of London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TSB Bank Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Sours21
(@Sours211) reported
from
Camden Town, England
@TSB can someone help me please my debit card payment is declined
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Dalriada
(@Mark__Eadie) reported
from
Enfield Lock, England
Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.
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Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
@TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?
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Straker Hair NW10
(@StrakerHair) reported
from
Brentford, England
@TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?
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Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??
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Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
@ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!
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Grego Farray
(@GregFarray) reported
from
Eltham, England
@TSB I'm having problems contacting you and waiting for transfer please help
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Darren de Vally 🏳️🌈🏳️⚧️
(@darrendevally) reported
from
Lambeth, England
@TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.
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Brian Paddick 🇺🇦🏳️🌈🇬🇧👨❤️👨🇳🇴🏳️⚧️
(@brianpaddick) reported
from
Camberwell, England
Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄
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Ian Hankins ✝️
(@amgrumpy) reported
from
Wandsworth, England
@TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵💫
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Sours21
(@Sours211) reported
from
Camden Town, England
@TSB Hi my debit card is not working
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Marsal Firdaus
(@Marsalalakazam) reported
@billhilton @TSB The problem with customer support is their no response or automated replies that do not solve anything. When I had similar difficulties with my account I had to reach out to @zems_ins for help. The good thing is they did help fix my acct.
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Chris Alexander
(@ChrisAl99077405) reported
@TSB Please sort out your SMS-bots/alerts. 07:00 - briefly overdrawn, I fixed it. No message. 14:50 - Panic-message that I am overdrawn. x3 15:00 - balance update message, all is well. Nevertheless I had to log in and check, just in case.
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Pete newton
(@Petenewton10) reported
@TSB because of your errors last weekend I now have to suffer the consequences, paid weekly but you couldn’t keep up with what was leaving my bank so paid everything, £200 overdrawn sick pay paid today, I’m still overdrawn and penniless for the week, thanks, real good job guys 😡
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jon
(@jon55328269) reported
@TSB No it's not a TSB current account. On your website it says you can make a payment via an online form or over the phone. Can I not do it in branch?
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MelancholyMeg
(@pinkmoocow) reported
@TSB why, as an existing customer, can I not progress my remortgage online. This was possible 2 weeks ago but now I am getting told you cannot continue with the application today and to try later, I've been trying for 5 days now.
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Yvonne 🌻
(@joshandyvonne) reported
@TSB is there a problem at the moment. Can't get any cash out ATMs or get to my account online?
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Alfie Baker
(@AlfieBa36690104) reported
@TSB I cannot remember who I spoke to but he was so nice and I can not. Wait I I’m opening up a under 19 bank account on Saturday hope the service is amazing on Saturday as well #TSB
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Stephen Old, #ServingThePinguwaldaUntilDeath
(@StephenOld) reported
@TSB 10.5k in charges for this useless service. I will find another bank ASAP.
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****** Carter
(@Lolita_Carter) reported
@TSB your very wicked not allowing my son to access his own money when proof has been provided so now your causing financial hardship how is he supposed to get food @financialombuds
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𝖬𝖺𝗁𝖽𝗂 𝖢𝗁𝖾𝗋𝖺𝗀𝗁𝖼𝗁𝗂
(@mahdi_tcs) reported
@satnam6502 @TSB I’ve had that experience in the UK. Banks randomly reject you and refuse to explain why, then you go to the next bank and they have no problem with you.