TSB Bank

Is TSB Bank down in London, England?

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The latest reports from users having issues in London come from postal codes NW2 and EC1N.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in London, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in London, England 02/11/2026 01:05

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Transactions (19%)

    Transactions (19%)

  3. Website (19%)

    Website (19%)

  4. Login (5%)

    Login (5%)

Live Outage Map Near London, England

The most recent TSB Bank outage reports came from the following cities: London and Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomLondon Login
United KingdomHackney Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • smodfs smodfs (@smodfs) reported from Brentford, England

    @TSB once again your app is broken and can't access my money , yes that's my money

  • Mark__Eadie Dalriada (@Mark__Eadie) reported from Enfield Lock, England

    Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • clyde_blacks Clyde Blacks (@clyde_blacks) reported from Ealing, England

    @TSB this madness now my debit card and mobile banking has been not working since 9am!

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • cjp3063 Carolinejp (@cjp3063) reported

    @BBCNews @TSB tsb app has been down all day again !! As a customer I am still unable to access my account 13 + hours after it went down!!

  • AdamRil96504700 Adam89 (@AdamRil96504700) reported

    @MaggieFraser13 @billynomates57 @TSB Login with memorable info on the app and it works Face ID and fingerprint seem to be down

  • bsiohxo B🐝 (@bsiohxo) reported

    @TSB 20:20 and STILL can't access my online banking! card has declined most of the day & I have 3 kids who I need to buy food for! can't get my money out, absolutely no branches anywhere to go to!

  • theking1534 david (@theking1534) reported

    @TSB Unfortunately wont be fix tonight maybe monday. At the latest

  • lrj1998 Luke Johnston (@lrj1998) reported

    @TSB How many times has this happened in the past 2-3 years? Must have been at least 5!!! Shocking for a bank of your size to not allow customers access to their money!! Absolute joke! I’ll be moving my business and personal accounts now, enough is enough!

  • kirstinnnnx Kirstin 🤍🦋 (@kirstinnnnx) reported

    Starting to get really annoyed with @TSB , haven’t been able to access the app or internet banking all day to transfer money to my account to get shopping or make sure I have enough in it for upcoming bills 🙄🙄

  • Charl_H79 Charlotte (@Charl_H79) reported

    @TSB Actually mine was fine. I can’t access the app still. But I know you are all working hard to fix it. I hope people realise it’s your fault, you are just picking up the issues as front facing x

  • StevenS47670310 #mentalculture (@StevenS47670310) reported

    @TSB Why are we still haveing problems still can't get on and it says I've drawn money out when I haven't wtf tsb am on the breadline and am seriously ill as well I can't access my money and my money has now disappeared in to thin air wtf is wrong with this world tsb #whereismymoney

  • davidha72701574 david hayward (@davidha72701574) reported

    @TSB can you confirm this issue is also effecting payments received? Would be alot of help to know what’s going on instead of the generic crap I’ve seen all day

  • HesslewoodPaul Paul Hesslewood (@HesslewoodPaul) reported

    @tsb your app and your support structure is ****. You can almost make a diary reminder is it payday yes, is the @TSB app down yes it is. Absolute ********* of a bank can’t even go to a branch because you have closed them all. 🛎🔚’s