TSB Bank down? Current status and problems in London, England

Problems in the last 24 hours in London, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

• Mobile App (46%)
• Transactions (21%)
• Website (17%)
• Login (17%)

Live Outage Map Near London, England

The most recent TSB Bank outage reports came from the following cities: City of London, and Waltham Forest.

City	Problem Type	Report Time
City of London	Transactions	1 month ago
Waltham Forest	Login	1 month ago
London	Transactions	2 months ago
London	Login	2 months ago
Hackney	Mobile App	3 months ago
City of London	Mobile App	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

• 
  smodfs (@smodfs) reported 13 minutes ago from Brentford, England

  @TSB once again your app is broken and can't access my money , yes that's my money

• 
  Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported 14 minutes ago from Lambeth, England

  @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

• 
  Sours21 (@Sours211) reported 15 minutes ago from Camden Town, England

  @TSB Hi my debit card is not working

• 
  Ruth Robinson (@RuthRobinsonLon) reported 19 minutes ago from Islington, England

  I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

• 
  Lisa Minot (@lisaminot) reported 22 minutes ago from Borehamwood, England

  @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

• 
  john murphy (@johnaze) reported 23 minutes ago from Camden Town, England

  @TSB Temporary glitch.

• 
  Clyde Blacks (@clyde_blacks) reported 32 minutes ago from Ealing, England

  @TSB this madness now my debit card and mobile banking has been not working since 9am!

• 
  Sours21 (@Sours211) reported 32 minutes ago from Camden Town, England

  @TSB can someone help me please my debit card payment is declined

• 
  Ian Hankins ✝️ (@amgrumpy) reported 38 minutes ago from Wandsworth, England

  @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

• 
  Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported 39 minutes ago from Camberwell, England

  Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

• 
  G8 Intel corporation (@G8intelligence) reported 42 minutes ago from Harrow Weald, England

  @TSB blocked support for the cause so new bank codes 04-00-75 36862584 Marc Mc Grory

• 
  Lisa Minot (@lisaminot) reported 43 minutes ago from Borehamwood, England

  @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

• 
  Grego Farray (@GregFarray) reported 44 minutes ago from Eltham, England

  @TSB I'm having problems contacting you and waiting for transfer please help

• 
  Lisa Minot (@lisaminot) reported 52 minutes ago from Borehamwood, England

  Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

• 
  Straker Hair NW10 (@StrakerHair) reported 55 minutes ago from Brentford, England

  @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

• 
  Dalriada (@Mark__Eadie) reported 60 minutes ago from Enfield Lock, England

  Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cosmodos Johncross (@Ageebaba) reported 4 minutes ago

  @TSB Hello TSB, I received the following message when I tried to log in to my account. “Sorry, you're unable to log in right now. We need to check a few things on your account. Please call us on 0800 096 8669 and we'll do our best to get you back online” What does it mean?

• 
  Larry Hansen (@LarryHansen82) reported 4 minutes ago

  @TSB Could you also clarify if it is the customer's decision to use the cashier to deposit cash?

• 
  morgan up north (@morg65) reported 5 minutes ago

  @TSB has to be the worst banking service! Is anyone human!

• 
  Corry ♿️🧠🦴🥄#FreePalestine (@CorryLReilly) reported 6 minutes ago

  @TSB It doesn’t help.

• 
  Bob-45 (@hazbobby) reported 8 minutes ago

  @tsb Keep getting Errsca02 error code when logging into business acc. tried 2 dfferent browsers

• 
  dianne bousfield (@diannebous04) reported 11 minutes ago

  @TSB Well another maintance and another time of not been able to check account for a few days . As always down after .

• 
  RedLaser4000 (@RedLaser4000) reported 11 minutes ago

  @Lord_Rob83 @TSB Functionality does come and go on the website ( can't speak for the app, no smartphone). I think there is a lot of uncontrolled tinkering at @TSB which is scary for a bank. Also still mistakes left from the 2018 disaster so clearly no supervision.

• 
  Noreen o'donnell (@DonnellNoreen) reported 13 minutes ago

  @TSB hello I've sent money from my tsb account to another bank account and money not in other account yet? Usually arrives in seconds is there an issue?

• 
  Greg Moff (@moff_greg) reported 14 minutes ago

  @TSB I was promised an answer and response by the 6th June and still haven’t had anything, not holding my breath, but thanks Alex, I know it’s not your fault. The treatment I’ve had from TSB has been hurrendous. Genuinely terrible.

• 
  Tilly Mint 💙♐️♿️🏁💚 (@Prettytwitten) reported 18 minutes ago

  @TSB Ok, thanks. So what happened when you tested the new process via a third party website, E.g. comparison website, how was the transaction tracked so people still get the discount/money back?