TSB Bank

Is TSB Bank down in London, England?

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The latest reports from users having issues in London come from postal codes EC4R.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in London, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in London, England 04/21/2025 01:35

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (43%)

    Mobile App (43%)

  2. Website (25%)

    Website (25%)

  3. Transactions (15%)

    Transactions (15%)

  4. Login (13%)

    Login (13%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near London, England

The most recent TSB Bank outage reports came from the following cities: London, Croydon, Hampstead and Bermondsey.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomCroydon Mobile App
United KingdomCroydon Website
United KingdomHampstead Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • Mark__Eadie Dalriada (@Mark__Eadie) reported from Enfield Lock, England

    Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • davestock18 Pistonbroke (@davestock18) reported

    @TSB I'm being asked to resend info by TSB Mobile App to reset login or provide ID check ..How do I know this is genuine ...NOT acceptable ..

  • ObanHibby 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Jasper 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ObanHibby) reported

    @TSB Mobile banking, not just the worst banking app it's the worst app I've ever used for any purpose. System is down so often they don't even bother telling any ****. That'll be a big fat 👋👋👋from me, would rather stuff my cash in a pillowcase.

  • Robin36517797 Robin (@Robin36517797) reported

    @TSB Re enrollment spitting out one time passcodes that don't work the. Error again, transferred money not reached tsb account, tsb card declining all transactions.... Get ya fingers out

  • lillieclaraa lils🧝🏻‍♀️🌱🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@lillieclaraa) reported

    @TSB Is ur app not working

  • mcintoshc16 كوليت (@mcintoshc16) reported

    @TSB is there an issue with mobile banking and online banking? Yet again it logged me out completely and won’t let me in again😡. I’m so sick of this. There is ALWAYS some sort of issue

  • ImVhista Vhista (@ImVhista) reported

    @TSB this is stupid, I can't get into my account and check what's going on, it's signed me out of my mobile app and I can't login on my pc.

  • Jonezy_91 dylan (@Jonezy_91) reported

    @TSB I can’t even log in no more

  • GavinFraserGav Gavin Fraser (@GavinFraserGav) reported

    @loreela14 @TSB They are both down. Have been for a few hours. Don't make the mistake of thinking you can just use your card to buy things, that won't work either. Cards are being declined as if there's no money in anyone's account. They're also closed for the night so they won't reply.

  • BhossGhirl 🏴󠁧󠁢󠁳󠁣󠁴󠁿💚💚🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@BhossGhirl) reported

    @TSB what is the deal with log in???. Clearly username aint changed in 10yr yet the app says NO?? Nor the password. 😡😡😡😡

  • SarahDixon Sarah Dixon (@SarahDixon) reported

    @TSB Your app is down. Again. My brother is saying his debit card isn't working. Absolutely terrible service yet again. Really need to change banks. 🙄