TSB Bank

Is TSB Bank down in London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in London, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in London, England 12/09/2025 17:15

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Transactions (19%)

    Transactions (19%)

  3. Website (19%)

    Website (19%)

  4. Login (6%)

    Login (6%)

Live Outage Map Near London, England

The most recent TSB Bank outage reports came from the following cities: City of London and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App
United KingdomLondon Transfer

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

  • smodfs smodfs (@smodfs) reported from Brentford, England

    @TSB once again your app is broken and can't access my money , yes that's my money

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • Mark__Eadie Dalriada (@Mark__Eadie) reported from Enfield Lock, England

    Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • ernipople erin ☀️🧡🫶🏻 (@ernipople) reported

    @TSB if the app is down will i still be able to use apple pay or my card?

  • Bronxxbull Salman Iqbal (@Bronxxbull) reported

    @TSB it's start of the new month and your banking app is down?! When will this be fixed? I'm losing money here due this.

  • Gflushers The Gutter Flushers ltd (@Gflushers) reported

    @TSB Still not working

  • 1BlueNerdySmurf Im Just Mee (@1BlueNerdySmurf) reported

    @TSB need to fix up the issues regarding the app if not all of us ( @TSB Customers) need to get any late payment fees paid back! Because it’s a @TSB issue and they haven’t rectified it and are responding to customers messages like a A.I CHATBOT

  • Ruth_E_Hill Ruth Hill ♿♀🐾 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇿🇦 🇮🇱 (@Ruth_E_Hill) reported

    @DaisyDee99 @TSB Yes. Always at the end or the beginning of the month. Other banks gave similar issues and the want financial world to go completely digital?

  • ellhowarth Ell (@ellhowarth) reported

    @adam87sid @TSB I get things can happen, but even more so I cant get hold of anyone on the phone, no communication from TSB via text or email to say its down and the fact its been down twice in a week. Might start looking at moving now

  • poorpeepsprob Zoe Lewis (@poorpeepsprob) reported

    @danni_ox_ @TSB It’s the 1st of the month just put money in to get bills paid and can’t even access!! Who will sort out my late charges and credit score???

  • cupofuckoffee Donna Patterson (@cupofuckoffee) reported

    @TSB when will the mobile banking be back up ? And the internet banking? This is the second time in a few days your service has been down for hours. I’m now being charged for a failed payment 🤮

  • Kasim__ Kasim (@Kasim__) reported

    @TSB here we go again. Beginning of the month when everyone pays their bills. Do you have a capacity problem? Hope there’s no bank charges when people can’t access their account 🙁

  • rachelkaleesi R̟a̟c̟h̟e̟l̟ M̟a̟r̟s̟h̟ (@rachelkaleesi) reported

    @TSB I have been unable to access my mobile banking app for 2 hours which has affected my whole day. It’s unbelievable that I can’t access my own money!!! You need to sort this out asap