TSB Bank

Is TSB Bank down in London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in London, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in London, England 12/24/2025 11:15

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (24%)

    Website (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (6%)

    Login (6%)

Live Outage Map Near London, England

The most recent TSB Bank outage reports came from the following cities: City of London and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App
United KingdomLondon Transfer

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • weediff Martin (@weediff) reported

    @TSB What is the timescale for a failed debit card transaction to drop off your account? Retailer customer service has been terrible, they said 3 days initially then when I called back on the 4th day they said they had cancelled the transactions and would be up to 48hours

  • AunMohammed90 Syed Aun Mohammed (@AunMohammed90) reported

    This is becoming quite tedious now @tsb . Your app hasn't been working all morning...

  • monty67 Steve Montgomery (@monty67) reported

    @TSB We are having problems trying to authentic your device.... same error message as numerous times before, @BBCWatchdog hope you are watching.

  • rev9of8 Grant Taylor (@rev9of8) reported

    @dowling_andy @TSB Yep. Sky (and Sky-backed/based ISPs such as NowTV) appear to have a major DNS issue. One workaround is to point your DNS at Google's DNS servers (8.8.8.8 and 8.8.4.4) if you know how.

  • John170277 John James (@John170277) reported

    @annewmc @TSB It can’t be sky internet fault cos I can access my other 4 accounts no problem

  • angdaff angdaff (@angdaff) reported

    @diburrows @TSB Hi.,Santander down too grrrr

  • annewmc Anne Mc (@annewmc) reported

    @John170277 @TSB It is a Sky issue but only affecting those services connecting via particular DNS severs. Sky have acknowledged the issue to JISC who provide internet connectivity to universities.

  • helenc19 Helen Chester Bain (@helenc19) reported

    @TSB Tried it and also with another 2 different broadband providers, still not working and still not good enough!!

  • bazthomp barry thompson (@bazthomp) reported

    @TSB In all fairness I rely massively on WiFi where I live because the reception of my phone provider is terrible this just couldn’t happen at a worse time we have 2 young children to get ready for there christening and not being able to pay people is embarrassing to say the least

  • rossuk666 Ross Pickles (@rossuk666) reported

    @dowling_andy @TSB Correct. Sky have a notification on their web site "Online Banking services are currently experiencing technical issues. We are currently urgently investigating the issue." HSBC works fine on my PC but that's no consolation for those that need to use the app.