TSB Bank

Is TSB Bank down in London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in London, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in London, England 03/10/2026 21:15

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Login (18%)

    Login (18%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

Live Outage Map Near London, England

The most recent TSB Bank outage reports came from the following cities: City of London, Waltham Forest and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Transactions
United KingdomWaltham Forest Login
United KingdomLondon Transactions
United KingdomLondon Login
United KingdomHackney Mobile App
United KingdomCity of London Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Scotsman1821 The scotsman 182 (@Scotsman1821) reported

    @TSB Sent your DM but bet it ends up in the 🗑 given the service for your company

  • suzie81blog Suzie Speaks (@suzie81blog) reported

    Tried to purchase online - requested a one - time password from @tsb The password didn’t arrive via text, so I cancelled down the order. @tsb why have I now received the (now invalid) code TWELVE times in the last 10 minutes?

  • EgleTol Egliote (@EgleTol) reported

    @TSB @Schultzh Why do you need more information, when problem is the same for majority of customers since Friday morning-verification text codes doesn't arrive!!!! It doesn't matter if you use app or website or whatever. It doesn't come. Just fix it and stop asking the same questions.😡😡

  • BrianGr16285359 Brian Green (@BrianGr16285359) reported

    @TSB As an ex RBOS call handler i am surprised that your Call Centre Agents are not trained in incoming payments to customer accounts? We’re obvs trained in transactions going out of accounts, but if it’s an international bank transfer payment it won’t show up on your system

  • Missvolare Sandra Lawrence (@Missvolare) reported

    @London_darkside @TSB I feel your pain. I waited on a Barclays phone line this afternoon for an hour before getting cut off without speaking to anyone. No branches for me either, and an issue that could not be dealt with online. Bah.

  • sashaholly_ S H D (@sashaholly_) reported

    @TSB I want to close an account I have with you but every method I try to log in on the app says it’s not possible to log in.

  • themcfallguy Stephen (@themcfallguy) reported

    @TSB Can you get someone to call me to resolve the issue? I’ve been unable to make a card payment in nearly a week

  • RoyWilding Roy Wilding (@RoyWilding) reported

    We'll have to look at moving from @TSB if this level of poor connection continues with @Xero because we can't lose hours of time every month trying to sort this issue

  • ifeanyiodike Brian Odike (@ifeanyiodike) reported

    @TSB Finally got through to some1 & the matter is resolved (I hope). Sadly, it doesn't feel like there're lessons learnt. I can't imagine that I'm the only customer who's experienced such a painful CX. This can be improved, happy to share my thoughts.

  • ammys83 Mrs M (@ammys83) reported

    @TSB How much longer will the verification code issue take to be resolved?? Surely you can post a timescale .