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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in London, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (69%)
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Website (15%)
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Transactions (8%)
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Login (8%)
Live Outage Map Near London, England
The most recent TSB Bank outage reports came from the following cities: Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Mobile App | |
| Catford |
Website | |
| London |
Mobile App | |
| London |
Transfer | |
| London |
Transactions | |
| London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TSB Bank Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵💫
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Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??
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Grego Farray
(@GregFarray) reported
from
Eltham, England
@TSB I'm having problems contacting you and waiting for transfer please help
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Ian Hankins ✝️
(@amgrumpy) reported
from
Wandsworth, England
@TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.
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Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
@ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!
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Sours21
(@Sours211) reported
from
Camden Town, England
@TSB Hi my debit card is not working
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Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
@TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?
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Dalriada
(@Mark__Eadie) reported
from
Enfield Lock, England
Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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CheshireCat
(@c0nchita_b4nana) reported
hi @TSB my mum is a very vulnerable pensioner who phoned you straight away for help after her whole pension was ripped out her account after buying a £39 item via an ad on daily Mail app. You did nothing for her it was pending for 4 days & u let it go out. Why? I’d like an answer
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beergrind
(@_kathaar) reported
@TSB every time i try and set up a payment online i get an error. sort that out eh?
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Gayle Allan
(@ha57gma) reported
@TSB extremely disappointed to make a trip to a branch (not local - it’s closed) to be told no ‘counter’ works at the weekend so I can’t pay my bags of coins in, go to the post office or come through the week. Not exactly customer service to be proud of.
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RedLaser4000
(@RedLaser4000) reported
@TSB don't know why you need a DM, I described what is happening. This has been raised before as a fault. Surely your technical teams keep a list of what has gone wrong and whether they fix it?
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Ash
(@A_Clay_Tonne) reported
@TSB If I report my card damaged through the app and order a replacement, will my current one stop working immediately? I want to order a new card but continue using my current one until the replacement arrives.
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Neil Pullar 🍋
(@PullarNeil) reported
@TSB your customer service and staff are an absolute disgrace. Rude, arrogant and with an inability to listen.
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Alison Thornton
(@ab1674) reported
@TSB I'm actually fuming 3 times I've been into 1 of your branches to sort out my daughters account and only today they tell me you've put a block on my daughters account and we've had not one bit of correspondence in regards to this!! Raging doesn't cover it
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Lee Mahal
(@Loveleen_Mahal) reported
@TSB @PrideOfBritain Do I need to visit bank now. Why do this now and change . It’s too much if people don’t have access to internet
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Lee Mahal
(@Loveleen_Mahal) reported
@TSB @PrideOfBritain Wat a joke ur website is not user friendly . How do I check my account. Why make it so complicated
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Jay B
(@JayB2206) reported
@TSB your processes are so stale and backwards, all I want to do is change my address, which when I try doing online tells me to phone customer services, when I phone your staff tell me I need to go to a branch!! Ridiculous!!