TSB Bank

Is TSB Bank down in London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in London, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in London, England 12/04/2025 08:15

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Transactions (25%)

    Transactions (25%)

  3. Website (13%)

    Website (13%)

  4. Login (13%)

    Login (13%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Lee_Shelli Shelli (@Lee_Shelli) reported

    @x_hlcr @theindigosystem @TSB Thanks for sharing bit after spending 40 mins on a call that was of no help, I'm not that keen to wait on another call

  • x_hlcr (@x_hlcr) reported

    @theindigosystem @Lee_Shelli @TSB I was given a number for customer support to ask them for a temp payment from the bank - 03458357820

  • Paul7Law Paul (@Paul7Law) reported

    @TSB this issue of taking duplicate payments is really bad.. I can't get hold of anyone at the bank and we are being told nothing about when this will be resolved. What about customers who have not identified the issue themselves? Will you still return payments to those? #TSB

  • EdwardCKing Edward C King (@EdwardCKing) reported

    @TSB How long? And I would like to talk to someone from customer service! Not a automotive service!

  • Amy02386166 Amy (@Amy02386166) reported

    @LynzBrown @TSB Seems like the problem is the 2nd of March as I have two transactions made on that date taken again this morning too.

  • MattRiggall Matt Riggall (@MattRiggall) reported

    @TSB Its time to switch people, TSB's IT is a clamity and @firstdirect are offering £150 switching bonus and rated 90% customer service

  • RSmithy82 Robin (@RSmithy82) reported

    @EdwardCKing @TSB Good luck with that it took me an hour to get through this morning just have them say sorry we are aware of and we will sort as soon as possible @TSB don’t really care and customer service are taking the abuse over the phone because of it. Don’t expect any answers

  • RobPonsford Rob Ponsford SOSJ 🌹✝️ 🏳️‍🌈🌹☦️ (@RobPonsford) reported

    @Gregactor @TSB Many of us have had duplicate transactions taken today leaving us up **** creek, their solution get an emergency overdraft why they work on the solution

  • TalulahCheese Talulah Cheese (@TalulahCheese) reported

    @MartinSLewis @TSB have taken duplicate payments from hundreds of their customers again, causing stress, anxiety and financial issues for many. Would we be entitled to compensation from the bank due to this please? Thank you

  • phillgamble Phillip Gamble (@phillgamble) reported

    @paullewismoney Problems @TSB Duplicate transactions taken from current accounts.