TSB Bank

Is TSB Bank down in London, England?

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The latest reports from users having issues in London come from postal codes NW2 and EC1N.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in London, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in London, England 02/26/2026 16:05

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (23%)

    Website (23%)

  3. Transactions (14%)

    Transactions (14%)

  4. Login (14%)

    Login (14%)

Live Outage Map Near London, England

The most recent TSB Bank outage reports came from the following cities: Waltham Forest, London and Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomWaltham Forest Login
United KingdomLondon Transactions
United KingdomLondon Login
United KingdomHackney Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • Mark__Eadie Dalriada (@Mark__Eadie) reported from Enfield Lock, England

    Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • JamesWebsterITV James Webster (@JamesWebsterITV) reported

    Hi @TSB - Are any of your systems ever fit for purpose? Why does the "approve payment" button in your app not work? It makes it impossible to make payments online?

  • ChrisJacksonIAm Chris Jackson 💙 (@ChrisJacksonIAm) reported

    @jhousham1 @TSB Had this issue now for 2 weeks and was told they are aware. Still nothing done about it. Being asked to DM them here is an insult.

  • brendonmac07 brendon (@brendonmac07) reported

    @TSB I’m trying to approve payments on my app and this is not working , can it be looked at

  • mark_killoh mark killoh (@mark_killoh) reported

    @JeremyDunton @TSB This is a known issue and has not been resolved. I have been unable to approve payments all week. 6.42 TSB version.15.41 Ios

  • WattMatts Matt (@WattMatts) reported

    @TSB Needed to make a time sensitive purchase and the requirement to authenticate it with your 2-bit-piece-of-**** app made it impossible. What I needed is now sold-out. Arseholes.

  • davemac1976 davemac1976 (@davemac1976) reported

    @TSB The fact I also have to wait for an access code to be texted to me before I can even access my account just adds to the annoyance. Is there anyway of opting out of this?

  • ChrisJacksonIAm Chris Jackson 💙 (@ChrisJacksonIAm) reported

    @TSB why is nothing being done with regards to your app preventing online card payments from being authorised? This has been 2 weeks now since I was told you are “aware” of the issue #badcustomerservice

  • Herm_inator Hermes Carlyon (@Herm_inator) reported

    @TSB Step 1 try and make payment with own money. Step 2 be told to open TSB app to approve payment. Step 3 try to log into app but have to enter code to gain access. Step 4 gain access but then approval button doesn’t work. Step 5 abort payment. Step 6 change banks.

  • ashridgepf Jane King (@ashridgepf) reported

    Apart from pulling their rates at short notice, credit where its due, @TSB service is on fire right now !!

  • joodles15 joodles (@joodles15) reported

    @TSB Just on the website. It’s easier for me to view on the website. Device has been off and I’ve cleared history and still it won’t work