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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in London, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (55%)
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Login (18%)
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Transactions (14%)
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Website (14%)
Live Outage Map Near London, England
The most recent TSB Bank outage reports came from the following cities: City of London, Waltham Forest and London.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Transactions | |
| Waltham Forest |
Login | |
| London |
Transactions | |
| London |
Login | |
| Hackney |
Mobile App | |
| City of London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TSB Bank Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵💫
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Ian Hankins ✝️
(@amgrumpy) reported
from
Wandsworth, England
@TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.
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Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??
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Grego Farray
(@GregFarray) reported
from
Eltham, England
@TSB I'm having problems contacting you and waiting for transfer please help
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Sours21
(@Sours211) reported
from
Camden Town, England
@TSB Hi my debit card is not working
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Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
@TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?
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Dalriada
(@Mark__Eadie) reported
from
Enfield Lock, England
Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.
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Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
@ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Richard S
(@Stokesy1966) reported
@TSB I'm in a chat this morning. The issue is thay you just block a card without any notice, no message to tell the accounter holder, nothing. This isn't the first time you've done this and it's unacceptable.
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Marcia Bigg
(@marciabigg) reported
from
Bolsover, England
@TSB is this a phone number from your fraud department? 0345 351 1695 If it is, it would be helpful to put it on your website so people know it isn't a scam. If it isn't, it could also be useful to add it as a warning to people. Also ANSWER THE PHONE!!!!
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adam robinson
(@adamrobinson86) reported
@TSB hi I did a switch to yourselves last month however a standing order hasn’t gone out today. I can see it in regular payments but can’t amend it are there are any payment issues or should I make the payment manually and setup standing order again?
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Aaron
(@AaronParekh) reported
Just how shocking is @santanderuk customer service in the consumer finance complaints team! So many promises but nothing ever materialises...next stop the financial ombudsman! Good luck @TSB
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Peter Laws
(@revpeterlaws) reported
@TSB Is your Business App down today. It wont open without an update, but the update is stuck forever, so i can't verify an important payment. Is there another option for me to verify? Alternatively, when will the app be fixed?
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Matt Rayns
(@MattRayns) reported
@TSB_News @TSB Your migration record makes me laugh. You still have errors with customer applications I found pre 2020. There's even a page on your intranet called "common proteo error messages" with all of my workarounds on! Staff still use 6 years later!! You haven't fixed a thing!
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Stacey
(@StaceyGriff2) reported
Honestly, @TSB customer service is shocking! Had over £200 stolen from my account, so I’m obviously panicking and the lady was nothing but rude! I still have no answers of when I’m getting MY money back that has been fraudulently taken!
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Woody
(@denawood1991) reported
@TSB getting there is something wrong with your app again!! Told me to reauthbthe device I did and wouldn't recognise passwords setup internet banking again and it's still not working!!
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Andrew Turner
(@turnerslad1) reported
@TSB Pointless exercise… 45 mins wait time to speak to someone in mumbai… this fraud issue is the second time in less than two weeks… how does a brand new credit card… unopened arrive with £245 spent on it? Twice! Inside job
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Luddski 71🏴
(@Hullfcmike1971) reported
@TSB as a long term customer, if @santanderuk come anywhere near my account, I’m gone!