TSB Bank down? Current status and problems in London, England

Problems in the last 24 hours in London, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

• Mobile App (46%)
• Transactions (21%)
• Website (17%)
• Login (17%)

Live Outage Map Near London, England

The most recent TSB Bank outage reports came from the following cities: City of London, and Waltham Forest.

City	Problem Type	Report Time
City of London	Transactions	1 month ago
Waltham Forest	Login	1 month ago
London	Transactions	2 months ago
London	Login	2 months ago
Hackney	Mobile App	3 months ago
City of London	Mobile App	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

• 
  Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported 4 minutes ago from Lambeth, England

  @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

• 
  Sours21 (@Sours211) reported 12 minutes ago from Camden Town, England

  @TSB Hi my debit card is not working

• 
  john murphy (@johnaze) reported 21 minutes ago from Camden Town, England

  @TSB Temporary glitch.

• 
  Dalriada (@Mark__Eadie) reported 25 minutes ago from Enfield Lock, England

  Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

• 
  Clyde Blacks (@clyde_blacks) reported 25 minutes ago from Ealing, England

  @TSB this madness now my debit card and mobile banking has been not working since 9am!

• 
  Lisa Minot (@lisaminot) reported 30 minutes ago from Borehamwood, England

  Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

• 
  Ruth Robinson (@RuthRobinsonLon) reported 32 minutes ago from Islington, England

  I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

• 
  Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported 35 minutes ago from Camberwell, England

  Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

• 
  Sours21 (@Sours211) reported 37 minutes ago from Camden Town, England

  @TSB can someone help me please my debit card payment is declined

• 
  Lisa Minot (@lisaminot) reported 37 minutes ago from Borehamwood, England

  @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

• 
  smodfs (@smodfs) reported 41 minutes ago from Brentford, England

  @TSB once again your app is broken and can't access my money , yes that's my money

• 
  Grego Farray (@GregFarray) reported 42 minutes ago from Eltham, England

  @TSB I'm having problems contacting you and waiting for transfer please help

• 
  Straker Hair NW10 (@StrakerHair) reported 45 minutes ago from Brentford, England

  @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

• 
  Ian Hankins ✝️ (@amgrumpy) reported 47 minutes ago from Wandsworth, England

  @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

• 
  G8 Intel corporation (@G8intelligence) reported 49 minutes ago from Harrow Weald, England

  @TSB blocked support for the cause so new bank codes 04-00-75 36862584 Marc Mc Grory

• 
  Lisa Minot (@lisaminot) reported 58 minutes ago from Borehamwood, England

  @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pokemon (@pokemondcglobal) reported 2 minutes ago

  @santanderuk @TSB I was approved for a credit card, received the physical card and activation info, but it’s now blocked/declining legitimate transactions with no clear explanation. Please fix this urgently and confirm it won’t affect my credit file. Ref: OLA0107788949

• 
  chinnyweasley (@chinnyweasley) reported 3 minutes ago

  @TSB I’ve been told to go to a branch to open an account. However the nearest branches near me are only open between 10am to 4pm with the counter being closed on Saturdays. How is someone working full time supposed to go?

• 
  LD1982 (@lynsey_davidson) reported 5 minutes ago

  @TSB going round in circles trying to sign in to online banking. Being told I haven't used my account so need to reregister to then be told I'm already registered. I can't remember my password and it's not letting me reset it

• 
  davemac1976 (@davemac1976) reported 8 minutes ago

  @TSB Your app is not working for depositing cheques. Please investigate

• 
  Lilith Tuylor (@lilith15016) reported 10 minutes ago

  @TSB I don't understand why TSB accept log in details for weeks, then decide they're not valid, and you have to have an extra password, and tell them the device is your own again.

• 
  Maz Scotland (@6pmIsWineTime) reported 12 minutes ago

  @TSB app once again not working. When will this area of business be improved??? #CustomerExperience

• 
  davemac1976 (@davemac1976) reported 13 minutes ago

  @TSB I have followed everything correctly. Photos taken and green ticks displayed for all details. When I click deposit I get: sorry this service isn't responding. TSB error code MCD19

• 
  Joe (@jjr0305) reported 18 minutes ago

  @TSB Purchase made on the 26/12/25. Paid on their website with my debit card. Item still hasn’t been despatched. I’ve tried contacting Zavvi through several different methods and they don’t reply.

• 
  Not RichardMeddingTSB (@RichardMeddings) reported 18 minutes ago

  @TheySlammedIt @maggiemc1988 @TSB How do you figure that you nugget? Not being able to use a service to move her own money when she wants?

• 
  🅢🅗🅐🅖🅖🅨 🕖 (@ShaGGy_Uk) reported 23 minutes ago

  @TSB Same error. Cleared cache and data for app then uninstalled & rebooted. Same error.