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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in London, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (53%)
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Website (24%)
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Transactions (18%)
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Login (6%)
Live Outage Map Near London, England
The most recent TSB Bank outage reports came from the following cities: City of London and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Mobile App | |
| Wandsworth |
Mobile App | |
| Hackney |
Mobile App | |
| Catford |
Website | |
| London |
Mobile App | |
| London |
Transfer |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TSB Bank Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵💫
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Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??
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Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
@ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!
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Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
@TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?
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Grego Farray
(@GregFarray) reported
from
Eltham, England
@TSB I'm having problems contacting you and waiting for transfer please help
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Dalriada
(@Mark__Eadie) reported
from
Enfield Lock, England
Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.
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Ian Hankins ✝️
(@amgrumpy) reported
from
Wandsworth, England
@TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle
(@BlurryVampire) reported
@TSB Every last penny better be back in my bank account. This is unacceptable for a bank to make this kind of error, its suspicious what are you bankers upto? What you trying to cover up with a massive "mistake" like this?
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Kelly Lou 🌟
(@kellylou1409) reported
@TSB Honestly your communication on this issue has been awful! What about people that don’t use Twitter? No email, no text, no phone calls! Really @TSB this is not good enough
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Bexy Beatdown
(@bexybeatdown) reported
@LaLaDee21 @TSB It's definitely not the first time tsb have caused financial issues for their customers. There are always rumours of compensation but unfortunately it never happens. Absolutely disgraceful, especially in times like these when everyone is struggling
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Gary
(@garylovesjackie) reported
@TSB So by reversing the payments is putting it right is not correct. This is the least we would expecting. Putting it right would be offering some form compensation as the service has dramatically decreased over the last 18 months
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Lewis
(@OhLew_) reported
@midnightsky_1 @TSB *I'm also so sorry to hear you're struggling, if there's something I can do please let me know! (I'm skint myself so unfortunately can't help there)
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𝕿𝖍𝖊𝕭𝖎𝖙𝖙𝖊𝖗𝕽𝖊𝖖𝖚𝖎𝖊𝖒
(@theindigosystem) reported
@katharvey2112 @Gosia91661025 @TSB I’m so livid I’m ready to LOSE MY ****. Good job this is just online. I hate these kind of toxic, sociopathic trolls. They have no followers or posts. I swear they make accounts just to attack people.
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𝕿𝖍𝖊𝕭𝖎𝖙𝖙𝖊𝖗𝕽𝖊𝖖𝖚𝖎𝖊𝖒
(@theindigosystem) reported
@Gosia91661025 @katharvey2112 @TSB I AM DISABLED WTF I LITERALLY SAID THAT. I AM SEVERELY MENTALLY ILL AND HAVE CHRONIC PHYSICAL ILLNESS. HOW F***ING DARE YOU. YOU HAVE NO IDEA WHAT MY LIFE IS LIKE OR WHAT I GO THROUGH. STFU YOU ARE DISGUSTING
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Fred Graves
(@bfednnn) reported
@TSB If we got £1 for every time there was a problem with @TSB we would all be rich!!
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Karena Higton
(@KarenaHigton) reported
@TSB How about the £14 in mobile credit I wasted ringing the council for the extra tax payment that had been made that I thought was their error? Was told by my bank that there was a message on internet banking to inform customers of the issue, but there was nothing on the TSB app.
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Lauren
(@LaLaDee21) reported
@nikkilowson @TSB A very stressful time for any vulnerable people (i mean im just skint). But dont have to worry about topping up pay as you go meters etc to heat my house! Seen terrible stories.