TSB Bank

Is TSB Bank down in London, England?

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The latest reports from users having issues in London come from postal codes NW2 and EC1N.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in London, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in London, England 02/22/2026 15:00

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (48%)

    Mobile App (48%)

  2. Website (22%)

    Website (22%)

  3. Transactions (17%)

    Transactions (17%)

  4. Login (13%)

    Login (13%)

Live Outage Map Near London, England

The most recent TSB Bank outage reports came from the following cities: Waltham Forest, London and Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomWaltham Forest Login
United KingdomLondon Transactions
United KingdomLondon Login
United KingdomHackney Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • smodfs smodfs (@smodfs) reported from Brentford, England

    @TSB once again your app is broken and can't access my money , yes that's my money

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • clyde_blacks Clyde Blacks (@clyde_blacks) reported from Ealing, England

    @TSB this madness now my debit card and mobile banking has been not working since 9am!

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • G8intelligence G8 Intel corporation (@G8intelligence) reported from Harrow Weald, England

    @TSB blocked support for the cause so new bank codes 04-00-75 36862584 Marc Mc Grory

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • Mark__Eadie Dalriada (@Mark__Eadie) reported from Enfield Lock, England

    Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • dmartinwriter Dave Martin (@dmartinwriter) reported

    Hi @TSB, we are trying to access my father in law's account on his behalf, but the phone number you have is an old number so we can't receive the OTP code. How can we change this without getting into the app or website? Many thanks

  • JoFreeRangePlay Free Range Play Ⓥ 🌱 (@JoFreeRangePlay) reported

    @SwailesRuth @TSB @peter_swailes Oh wow that is good service

  • iTechPro2012 Gareth Sibthorpe (@iTechPro2012) reported

    @TSB I’m running the latest version of the app, I can login using the website but it’s not ideal, I have tried turning off WiFi and using Airplane Mode but it still doesn’t open

  • wilsonjjordan jordan wilson (@wilsonjjordan) reported

    @TSB hello can anyone help with an issue with online banking please

  • Jarmain_etc Docteur Mick 🙂🏠🚴‍♂️♣️ (@Jarmain_etc) reported

    @WorldFamousHot1 @TSB I ceased working for them 2 years ago. I did all the jobs, so nobody is going to answer mate.

  • samjd1991 Sam Dixon (@samjd1991) reported

    @TSB is your mobile banking app down again?

  • SueRK Sue Kerridge (@SueRK) reported

    @TSB why have you suspended my login details? They were NOT entered incorrectly. Thanks for the email pointing me to the help page with the 'interactive tutorial' - that doesn't work either. Poor.

  • amytdesign Amy Thornley (@amytdesign) reported

    @TSB Are you able to help - we're trying to get a mortgage in principle using your website. We've tried twice on two different laptops, the form doesn't work. On the last page when pressing next it empties the fields and will not submit. Can you help please?

  • thestormchaser0 Storm (@thestormchaser0) reported

    @TSB They’ve not made a mistake, they’re purposely ticking people into this as you can see from the reviews. They won’t give me a refund if they are scamming people for £29.99. As said I never signed up to this site and they’ve somehow managed to charge me. They’re clearly scammers

  • iTechPro2012 Gareth Sibthorpe (@iTechPro2012) reported

    @TSB Hi there, I have an issue with my Mobile Banking App, it keeps crashing when I open it on my iPhone, I have removed and re-installed the app and the same thing happens. Running the latest iOS on iPhone 12 Pro Max