TSB Bank

Is TSB Bank down in London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in London, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in London, England 11/26/2025 19:50

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (64%)

    Mobile App (64%)

  2. Website (18%)

    Website (18%)

  3. Transactions (9%)

    Transactions (9%)

  4. Login (9%)

    Login (9%)

Live Outage Map Near London, England

The most recent TSB Bank outage reports came from the following cities: Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App
United KingdomLondon Transfer
United KingdomLondon Transactions
United KingdomLondon Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • Mark__Eadie Dalriada (@Mark__Eadie) reported from Enfield Lock, England

    Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • SlimShady920 Davida Quinn (@SlimShady920) reported

    @TSB wtf man? Been locked out my account since yday and no one is saying or doing anything. Get your **** together.

  • MikeT1152 Fog on the Tyne (@MikeT1152) reported

    @TSB Cannot login to to TSB app ? cleared cache, still won't let me login WHY ? Tried to get on Internet banking will not let me input my details either ? Please explain, this is not good enough. Problems once again with TSB but no one else.

  • Seacowdaz Daz Sherwood (@Seacowdaz) reported

    @TSB it looks to be a mobile data issue as on O2 data i cannot connect but with WiFi i can thank you for the help though

  • michaelcarr26 mcarr (@michaelcarr26) reported

    @TSB app down again?

  • gruf85 gareth ferrol (@gruf85) reported

    @dave_the_tyke @TSB Mines is. Had this issue yesterday and eventually got it set up again after hours only to go to log in to be face with the same issue again

  • lad_trade Trade Lad (@lad_trade) reported

    @TSB banking app playing stupid..reset everything...still can't get on...sort it out please...or I'll be sending you any charges i incur because of your terrible app. #TSB #rubbishapp

  • BaizeMagnet snookered (@BaizeMagnet) reported

    @TSB App down all day 😭

  • JulieSm49260846 Julie Smith (@JulieSm49260846) reported

    @TSB I only have mobile data no Wi-Fi. Cannot log in by computer as I don't have one. I have arthritis in spine. On benefits. My elec pre payment meter has run out. No elec now. Cannot get to shop to top up elec. I rely on your system for internet mobile banking for everything.

  • knightfall41 Steve Taylor (@knightfall41) reported

    @TSB I can't get on via the app or the website. It's pretty poor service for such a big name.

  • SophieSpamer Sophie Southall (@SophieSpamer) reported

    @TSB mobile banking app issues again? Can't log in tried deleting and re-logging back in .. still not working.