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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in London, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (57%)
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Login (19%)
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Transactions (14%)
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Website (10%)
Live Outage Map Near London, England
The most recent TSB Bank outage reports came from the following cities: City of London, Waltham Forest and London.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Transactions | |
| Waltham Forest |
Login | |
| London |
Transactions | |
| London |
Login | |
| Hackney |
Mobile App | |
| City of London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TSB Bank Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
@TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?
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Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
@ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!
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Dalriada
(@Mark__Eadie) reported
from
Enfield Lock, England
Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.
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Grego Farray
(@GregFarray) reported
from
Eltham, England
@TSB I'm having problems contacting you and waiting for transfer please help
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Ian Hankins ✝️
(@amgrumpy) reported
from
Wandsworth, England
@TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.
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Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵💫
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Mulhern.
(@RobertMulhern1) reported
@TSB Hi, I tried to approve a payment on my internet banking yesterday and today but it wasn’t allowing me to do so. I understand this has been an issue for a number of weeks now, can you please advise when this will be rectified as it’s a nuisance not being able to make payment?
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Tilly Mint 💙♐️♿️🏁💚
(@Prettytwitten) reported
@TSB Ok, thanks. So what happened when you tested the new process via a third party website, E.g. comparison website, how was the transaction tracked so people still get the discount/money back?
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Sarah
(@Sarah22013154) reported
@TSB Hi. I tried this and it didnt resolve the error. I still have mobile access luckily but... now what?
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Tilly Mint 💙♐️♿️🏁💚
(@Prettytwitten) reported
@TSB How I turn off the new authorise payment facility that takes me away from the website when purchasing over £100. I’m missing out on cash back, plus it’s really annoying.
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John T
(@FordCapriOrange) reported
@kamkyle_2006 @TSB @TSB_News same issue here, tried multiple browsers
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Becky Armstrong-Corbett
(@bchypnotherapy) reported
@TSB Yes,I have dyslexia on my notes and I’ve asked for the bank to ring me, have hey? No. I have a letter of four pages from disputes, with and email address to reply, phone helpline doesn’t work refers you to a website while they narrated a list of instructions. How does that help
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Tilly Mint 💙♐️♿️🏁💚
(@Prettytwitten) reported
@TSB When you buy on a comparison site, your transaction is tracked on the purchase website by the comparison website, giving you money back. If the new authentication procedure takes you away from the comparison site link, how do you get back to complete the transaction on that site?
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Lindsey
(@Lindsey26646957) reported
@TSB Hi, I've been having problems logging into my online banking account both on desktop and mobile but can't get through for help by telephone.
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Mike Bazaluk 💙 🇺🇦
(@mbazaluk) reported
@TSB is there an issue with internet banking this morning ? I'm getting a ERRSCA02 when attempting to login
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Heiko Lüder 🇺🇦
(@hluder) reported
@TSB After our local branch was closing since January 22 I have enquired about an upgrade to the TSB banking app to scan cheques.Almost ALL Banking apps offer this.I have asked the National customer service support and they said “later in the year”- So after 25 years I quit TSB!