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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in London, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (48%)
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Transactions (17%)
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Website (17%)
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Login (17%)
Live Outage Map Near London, England
The most recent TSB Bank outage reports came from the following cities: City of London, Waltham Forest and London.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Transactions | |
| Waltham Forest |
Login | |
| London |
Transactions | |
| London |
Login | |
| Hackney |
Mobile App | |
| City of London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TSB Bank Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Ian Hankins ✝️
(@amgrumpy) reported
from
Wandsworth, England
@TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.
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Dalriada
(@Mark__Eadie) reported
from
Enfield Lock, England
Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.
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Sours21
(@Sours211) reported
from
Camden Town, England
@TSB can someone help me please my debit card payment is declined
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵💫
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Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
@TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?
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Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??
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Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
@ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!
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Sours21
(@Sours211) reported
from
Camden Town, England
@TSB Hi my debit card is not working
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Grego Farray
(@GregFarray) reported
from
Eltham, England
@TSB I'm having problems contacting you and waiting for transfer please help
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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janet
(@janetplymouth) reported
@TSB Why is online banking still not working 😕 not good enough
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Jo
(@JoanneCoulburn) reported
@TSB when will your online payment function be working again?. It changed from approval in-app, which was painful at best, to now a SMS one time code that never arrives! Are you going to inform customers?
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Bill Milligan
(@BillMil63793615) reported
@TSB Online payment system still not working. It would appear TSB IT support only works 9-5 Monday to Friday. Heaven help TSB if there is a cyber attack or mass hack like Optimus at the weekend
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Nimble Arts
(@NimbleArts) reported
@Xero @TSB Tried everything here multiple times - stuck in a constant loop trying to login to bank and then taken back to either error page or told to login again. This is wasting hours
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Jo
(@JoanneCoulburn) reported
@TSB This seems to be your standard response and didn’t answer my question. Are you going to inform customer of this issue and when it is solved?
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Mark Bradley
(@celtic196721) reported
@TSB As I said I use face ID to access my account on a daily basis, no idea of my user ID. Bloody farcical. It’s problem after problem with this app. What number do I need to contact to get this resolved and waste more of my time because of your colleagues at IT **** up.
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frankie mercieca
(@FrancescaMercs) reported
@TSB I think I may have some fraudulent activity on my account but cannot get through to speak to anyone and the online chat cannot help - can you advise on what I should do please? Keen to sort asap
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Ian Bethell
(@djskylight) reported
@Xero @jamesbrice20 @TSB At least up until last week we could renew the bank feed manually, but NOW we can’t even link it whatsoever!!!!!! I thought you said the increased price would bring a better level of service!!!!?!???
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Apple User
(@AppleUs86047178) reported
@TSB Fix your online payment system people need to buy stuff, I’m not getting any codes
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Margaret Gair
(@maireadgair) reported
@TSB @TSB - code sent through this morning, 12 hours after I needed it - and now, trying again to place the order, same thing happening - no code being sent. What's the problem?