TSB Bank

Is TSB Bank down in London, England?

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The latest reports from users having issues in London come from postal codes NW2 and EC1N.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in London, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in London, England 01/31/2026 13:00

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (18%)

    Transactions (18%)

  3. Website (18%)

    Website (18%)

  4. Login (5%)

    Login (5%)

Live Outage Map Near London, England

The most recent TSB Bank outage reports came from the following cities: London, Hackney, City of London and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomLondon Login
United KingdomHackney Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • Mark__Eadie Dalriada (@Mark__Eadie) reported from Enfield Lock, England

    Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • BarbaraSutton15 Barbara (@BarbaraSutton15) reported

    Cannot set up my internet banking-it's a nightmare-@TSB you need to do better-I now have to wait for a digital problem solver to call me back-SOMETIME TODAY-what a farce

  • ShevlinKatie Katie (@ShevlinKatie) reported

    @MhMyxacc444 @TSB I did! Shocking service from TSB.

  • authordssmith Don Smith (@authordssmith) reported

    @santanderuk @TSB You now have an even bigger bank with more customers that have to wait 3-5 working days for an email to clear. 2025 and they can’t process an email any quicker than that. Don’t make the mistake of banking with these incompetent people.

  • MhMyxacc444 MH (@MhMyxacc444) reported

    @Beleza_Rach @TSB They are a **** show. Headed towards 5 weeks with no online banking access and 4 complaints now with no acknowledgement or reference numbers sent

  • AJH_10 MR H 🇯🇲 (@AJH_10) reported

    @TSB Hello, first mortgage payment is due soon however have not had any correspondence via email or letter yet stating what the amount is and date etc, could you please help

  • Lamberto2993 TrisTime (@Lamberto2993) reported

    @TSB I have not and I will not be doing as I am sick of this at this point, Monday morning I shall be swapping my bank to a more compitent one that can handle modern banking requirements like login servers.

  • Mad4it67 Steve Jackson (@Mad4it67) reported

    @TSB Hi if my monthly fixed rate bond expires on 11 Nov 25 is the rate give locked down once I give my instructions I am aware the the BOE may cut rates again next week so wanted to ensure the rate I have been told is in stone

  • ShevlinKatie Katie (@ShevlinKatie) reported

    @MhMyxacc444 @TSB The money was taken and the payment wasn't accepted. Still not got it back. The bank can't help and told me to call the fraud team! I've spoken to them in India twice, and assured the money would be back in my account yesterday! Think I'll do the same.

  • MhMyxacc444 MH (@MhMyxacc444) reported

    @DCBBank Oh look another fake page that’s nothing to do with @TSB trying to get customer info. Tab don’t give a **** so no point pretending to be them. Nobody is buying it

  • MhMyxacc444 MH (@MhMyxacc444) reported

    @aureumsimia @TSB Good luck with this. I’ve been 5 weeks with no online banking access