TSB Bank down? Current status and problems in London, England

Problems in the last 24 hours in London, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

• Mobile App (44%)
• Transactions (24%)
• Website (16%)
• Login (16%)

Live Outage Map Near London, England

The most recent TSB Bank outage reports came from the following cities: City of London, and Waltham Forest.

City	Problem Type	Report Time
City of London	Transactions	1 month ago
Waltham Forest	Login	1 month ago
London	Transactions	2 months ago
London	Login	2 months ago
Hackney	Mobile App	3 months ago
City of London	Mobile App	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

• 
  Ruth Robinson (@RuthRobinsonLon) reported 5 minutes ago from Islington, England

  I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

• 
  Ian Hankins ✝️ (@amgrumpy) reported 6 minutes ago from Wandsworth, England

  @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

• 
  Lisa Minot (@lisaminot) reported 10 minutes ago from Borehamwood, England

  @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

• 
  Lisa Minot (@lisaminot) reported 15 minutes ago from Borehamwood, England

  Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

• 
  Sours21 (@Sours211) reported 19 minutes ago from Camden Town, England

  @TSB can someone help me please my debit card payment is declined

• 
  Dalriada (@Mark__Eadie) reported 22 minutes ago from Enfield Lock, England

  Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

• 
  Sours21 (@Sours211) reported 31 minutes ago from Camden Town, England

  @TSB Hi my debit card is not working

• 
  Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported 31 minutes ago from Camberwell, England

  Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

• 
  Grego Farray (@GregFarray) reported 37 minutes ago from Eltham, England

  @TSB I'm having problems contacting you and waiting for transfer please help

• 
  Lisa Minot (@lisaminot) reported 43 minutes ago from Borehamwood, England

  @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

• 
  Straker Hair NW10 (@StrakerHair) reported 45 minutes ago from Brentford, England

  @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Midnight To Six Man (@MTSMFTFTFJ) reported 42 seconds ago

  @prideofscot @TSB @Daily_Record On her way home?... With a Police issue radio still switched on? Or did they phone her personally, and especially, to come back, get all her safety gear on and then go and deal with the knife-wielding attacker? Or am I being cynical?

• 
  Wendy Carr (@WendyCarr94) reported 2 minutes ago

  @TSB the app is not working but website is fine

• 
  carl chamberlain (@calmcarl) reported 3 minutes ago

  @TSB Great advice. I eventually got to talk to someone but their words were mostly garbled by a terrible connection or their mic not working.

• 
  Tomas (@Tkbeast7) reported 3 minutes ago

  @amarieki @TSB Same won’t let me login

• 
  Daniel (@crowdedr__m) reported 5 minutes ago

  @TSB y’all need to get it TOGETHER I been trying to login to my online banking for two hours now

• 
  oceanpineapple 🍍🍍💙 (@Beth25083263) reported 8 minutes ago

  @TSB app down. Any idea when it will be back up?

• 
  Lyndsay (@butt_er_flyGIRL) reported 10 minutes ago

  @TSB How much longer is online banking going to be down??

• 
  jar (@jar04916062) reported 14 minutes ago

  @TSB Same old scripted response, no apology, no show of any customer service, or any caring at all. Clearly every TSB customer should move to a bank that both understands customer services, is reliable, and most importantly, how important their customers are!!!

• 
  Northern Granny (@giggy_claire) reported 16 minutes ago

  @TSB I think you’ve had enough people tell you what’s wrong! The system message does tell us that it’s an error at your end.

• 
  𝕁𝕒𝕞𝕖𝕤 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦 (@jamesrc74) reported 16 minutes ago

  @TSB my pensioner mother is still waiting for a phone call from @TSB in Perth when told it would be next day 4 days ago! Your customer service is pathetic!