TSB Bank

Is TSB Bank down in London, England?

No problems detected

If you are having issues, please submit a report below.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in London, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in London, England 03/12/2026 22:20

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (19%)

    Login (19%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (10%)

    Website (10%)

Live Outage Map Near London, England

The most recent TSB Bank outage reports came from the following cities: City of London, Waltham Forest and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Transactions
United KingdomWaltham Forest Login
United KingdomLondon Transactions
United KingdomLondon Login
United KingdomHackney Mobile App
United KingdomCity of London Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

  • Mark__Eadie Dalriada (@Mark__Eadie) reported from Enfield Lock, England

    Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • RobertMulhern1 Robert Mulhern. (@RobertMulhern1) reported

    @TSB Hi, I tried to approve a payment on my internet banking yesterday and today but it wasn’t allowing me to do so. I understand this has been an issue for a number of weeks now, can you please advise when this will be rectified as it’s a nuisance not being able to make payment?

  • Prettytwitten Tilly Mint 💙♐️♿️🏁💚 (@Prettytwitten) reported

    @TSB Ok, thanks. So what happened when you tested the new process via a third party website, E.g. comparison website, how was the transaction tracked so people still get the discount/money back?

  • Sarah22013154 Sarah (@Sarah22013154) reported

    @TSB Hi. I tried this and it didnt resolve the error. I still have mobile access luckily but... now what?

  • Prettytwitten Tilly Mint 💙♐️♿️🏁💚 (@Prettytwitten) reported

    @TSB How I turn off the new authorise payment facility that takes me away from the website when purchasing over £100. I’m missing out on cash back, plus it’s really annoying.

  • FordCapriOrange John T (@FordCapriOrange) reported

    @kamkyle_2006 @TSB @TSB_News same issue here, tried multiple browsers

  • bchypnotherapy Becky Armstrong-Corbett (@bchypnotherapy) reported

    @TSB Yes,I have dyslexia on my notes and I’ve asked for the bank to ring me, have hey? No. I have a letter of four pages from disputes, with and email address to reply, phone helpline doesn’t work refers you to a website while they narrated a list of instructions. How does that help

  • Prettytwitten Tilly Mint 💙♐️♿️🏁💚 (@Prettytwitten) reported

    @TSB When you buy on a comparison site, your transaction is tracked on the purchase website by the comparison website, giving you money back. If the new authentication procedure takes you away from the comparison site link, how do you get back to complete the transaction on that site?

  • Lindsey26646957 Lindsey (@Lindsey26646957) reported

    @TSB Hi, I've been having problems logging into my online banking account both on desktop and mobile but can't get through for help by telephone.

  • mbazaluk Mike Bazaluk 💙 🇺🇦 (@mbazaluk) reported

    @TSB is there an issue with internet banking this morning ? I'm getting a ERRSCA02 when attempting to login

  • hluder Heiko Lüder 🇺🇦 (@hluder) reported

    @TSB After our local branch was closing since January 22 I have enquired about an upgrade to the TSB banking app to scan cheques.Almost ALL Banking apps offer this.I have asked the National customer service support and they said “later in the year”- So after 25 years I quit TSB!