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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in London, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (55%)
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Login (18%)
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Transactions (14%)
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Website (14%)
Live Outage Map Near London, England
The most recent TSB Bank outage reports came from the following cities: City of London, Waltham Forest and London.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Transactions | |
| Waltham Forest |
Login | |
| London |
Transactions | |
| London |
Login | |
| Hackney |
Mobile App | |
| City of London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TSB Bank Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵💫
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Grego Farray
(@GregFarray) reported
from
Eltham, England
@TSB I'm having problems contacting you and waiting for transfer please help
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Ian Hankins ✝️
(@amgrumpy) reported
from
Wandsworth, England
@TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.
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Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
@TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?
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Sours21
(@Sours211) reported
from
Camden Town, England
@TSB Hi my debit card is not working
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Dalriada
(@Mark__Eadie) reported
from
Enfield Lock, England
Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.
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Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??
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Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
@ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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susan russell
(@Sueruss55) reported
@TSB Hi I am unable to shop my online @tesco order as your authentication system is not working AGAIN. I was going to spend £245 for this order. Now I will have to go by car tomorrow to Morrisons and shop. Poor old @tesco loses out yet again, for far to many times in the last year.
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Lee-Anne Graham
(@LeeAnneGraham) reported
@TSB worst bank ever!! Yet again I’m having issues & I can see others are too. Trying to pay for something online & it keeps being declined when I have more than adequate funds…and don’t get me started on trying to get you on the phone!! Please get in touch
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The Studio at Averham
(@MrsChristinaPK) reported
@TSB I am truly upset and appalled by your lack of empathy and care. My dad has just died and your bereavement team say, check online for help! 🤬
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Kirstie Louise
(@KirstLou94) reported
@MissCAQuinney @TSB I got same issue to. Not accepting any orders or letting me withdraw my money on my skybet
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Les Burke
(@Burkey_balls) reported
@TSB what a shower of crap my partners been informed that TSB are closing her account no reason given this account has been in constant use for 20 years loyal customer no longer wanted so it seems customer service rude and ignorant failed to give a response
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Sarah
(@scripps235) reported
@TSB Hi, I have had my account locked due to a suspicious transaction - I've had the text saying you've completed your checks but am still unable to login. Have been on hold to the fraud no. for 40 mins, is there any other way to unlock my account?
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Raju Patel
(@RajuPatel1881) reported
@TSB is the customer service line able to tell me when my credit card interest free promotional rate Ends?
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Hank Voight
(@wasiwittyonce) reported
@JR8BRN @TSB I’m having the same issue with numerous payments.
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Stephen Scriven
(@StephenScriven3) reported
@TSB hi , I am trying to make a payment to my local council. Payment keeps being declined even though there is more than enough money in my account. Can you solve this issue please .
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Sam Ortega
(@SamOrtega) reported
@TSB you have taken a standing order twice. I was told yesterday that this error would be recredited by the end of the day, it has not. I want my money back today