TSB Bank

Is TSB Bank down in London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in London, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in London, England 01/28/2026 10:30

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (20%)

    Website (20%)

  3. Transactions (15%)

    Transactions (15%)

Live Outage Map Near London, England

The most recent TSB Bank outage reports came from the following cities: Hackney, City of London and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • clyde_blacks Clyde Blacks (@clyde_blacks) reported from Ealing, England

    @TSB this madness now my debit card and mobile banking has been not working since 9am!

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • smodfs smodfs (@smodfs) reported from Brentford, England

    @TSB once again your app is broken and can't access my money , yes that's my money

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • Mark__Eadie Dalriada (@Mark__Eadie) reported from Enfield Lock, England

    Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Perrett5Mike Mike Perrett (@Perrett5Mike) reported

    @TSB Had a TSB bank account for over 15 years used to be Lloyds tsb I have to say I have had nothing but problems with your app & mobile banking and now every month my card gets blocked for making payments I have made before and all you say parrot fashion is it’s our system tsb=crap.

  • Perrett5Mike Mike Perrett (@Perrett5Mike) reported

    @TSB Had a TSB bank account for over 15 years used to be Lloyds tsb I have to say I have had nothing but problems with your app & mobile banking and now every month my card gets blocked for making payments I have made before and all you say parrot fashion is it’s our system tsb=crap.

  • Perrett5Mike Mike Perrett (@Perrett5Mike) reported

    @TSB Had a TSB bank account for over 15 years used to be Lloyds tsb I have to say I have had nothing but problems with your app & mobile banking and now every month my card gets blocked for making payments I have made before and all you say parrot fashion is it’s our system tsb=crap.

  • Perrett5Mike Mike Perrett (@Perrett5Mike) reported

    @TSB Had a TSB bank account for over 15 years used to be Lloyds tsb I have to say I have had nothing but problems with your app & mobile banking and now every month my card gets blocked for making payments I have made before and all you say parrot fashion is it’s our system tsb=crap.

  • Perrett5Mike Mike Perrett (@Perrett5Mike) reported

    @TSB Had a TSB bank account for over 15 years used to be Lloyds tsb I have to say I have had nothing but problems with your app & mobile banking and now every month my card gets blocked for making payments I have made before and all you say parrot fashion is it’s our system tsb=crap.

  • modicars Gregor GTR🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇲 (@modicars) reported

    @TSB NO IT'S OK WHAT IS THE POINT I'VE GOT TO GET MORE ID I'VE PROVEN WHO I AM ALL BECAUSE MY NAME NEVER CAME ON THE ELECTRIC ROLE WITCH A SHOULD HIM MY PROF BUT NOT ANUFF. IF COME OVER IN A BOAT A WOULD GET AN ACCOUNT NOT A PROBLEM. SO A WILL JUST HAVE TO LEAVE IT WHEN MY MUM DIES A

  • Perrett5Mike Mike Perrett (@Perrett5Mike) reported

    @TSB Had a TSB bank account for over 15 years used to be Lloyds tsb I have to say I have had nothing but problems with your app & mobile banking and now every month my card gets blocked for making payments I have made before and all you say parrot fashion is it’s our system tsb=crap.

  • modicars Gregor GTR🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇲 (@modicars) reported

    @TSB NO IT'S OK WHAT IS THE POINT I'VE GOT TO GET MORE ID I'VE PROVEN WHO I AM ALL BECAUSE MY NAME NEVER CAME ON THE ELECTRIC ROLE WITCH A SHOULD HIM MY PROF BUT NOT ANUFF. IF COME OVER IN A BOAT A WOULD GET AN ACCOUNT NOT A PROBLEM. SO A WILL JUST HAVE TO LEAVE IT WHEN MY MUM DIES A

  • wkdnix17 Nixy (@wkdnix17) reported

    @TSB @Amy46640644 But that is such a faff we shouldnt have 2 do that when there is clearly an issue your end!!!

  • MartinT233 Martin Turner (@MartinT233) reported

    @TSB any chance of an update when the problem with the app will be resolved? Constantly crashing before reaches login. Been like this since last night #TSB