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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in London, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (50%)
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Transactions (25%)
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Website (13%)
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Login (13%)
Community Discussion
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TSB Bank Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Brian Paddick 🇺🇦🏳️🌈🇬🇧👨❤️👨🇳🇴🏳️⚧️
(@brianpaddick) reported
from
Camberwell, England
Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄
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Ian Hankins ✝️
(@amgrumpy) reported
from
Wandsworth, England
@TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.
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Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
@TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?
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Sours21
(@Sours211) reported
from
Camden Town, England
@TSB Hi my debit card is not working
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Sours21
(@Sours211) reported
from
Camden Town, England
@TSB can someone help me please my debit card payment is declined
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Straker Hair NW10
(@StrakerHair) reported
from
Brentford, England
@TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵💫
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Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??
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Dalriada
(@Mark__Eadie) reported
from
Enfield Lock, England
Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.
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Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
@ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!
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Grego Farray
(@GregFarray) reported
from
Eltham, England
@TSB I'm having problems contacting you and waiting for transfer please help
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Hyland
(@richardhyland) reported
@TSB your automated phone system is ridiculous. It’s impossible to actually get through to a real person. Can someone call me please
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Craig Clarke
(@CraigClarke1) reported
@TSB I've been trying your fraud department on the phone and can't get through. Waited over 1 hour every day this week but still no answer. I would appreciate if you could get someone to answer the phone. Unbelievably crap service.
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Lesley Garety
(@LesleyGarety) reported
@TSB I've been trying to transfer money between accounts for several days and keep getting told there are "technical issues."When will this be fixed?
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Trevor Gardiner All this is that.. 🍺🍺
(@HPiecrust) reported
@TSB Continuing saga of fraud on our TSB current account. No help, told to sort it ourselves. Don't believe the "Fraud Refund Guarantee". Worthless PR stunt. Avoid.
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sean mulligan
(@spookrider) reported
@TSB Thanks Andrew my neighbours 92 and 81 needed this help.TSB Somerton had not heard of the scheme,and I doubt if the bank would help them do the forms anyway.There is plenty of time for them to make the application if they can learn to use a laptop.
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LucyChudleyPUNC19
(@ChudleyLucy) reported
@TSB 0800 096 8669 Is anyone actually working on this line? We have been on the phone waiting at least 3 times for over an hour with no answer.
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🙌🏼
(@howsitspelled) reported
@TSB my account has been blocked for no reason, and I have been on hold with you for an ungodly amount of time. I need somebody to help me ASAP.
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Glenn A J Bowdin
(@glennbowdin) reported
@TSB what is the point of having a Chat function in your app, that asks you to describe the issue while waiting for an agent ... then promptly closes the conversation each time you describe the issue. A continual loop wasting time.
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gary
(@gixxergary) reported
@TSB your online banking is down, again. Seriously, I’m lucky if I can access my account on maybe 3/10 attempts. Absolutely disgraceful service to offer customers.
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Evolution Darts
(@stow180) reported
@TSB you open the bank in Stowmarket on Saturday mornings, but don't open a counter service, is it me or is that just pointless, as a business customer our charges constantly go up while your service constantly disapoints