Is TSB Bank down in London, England?
No problems detected
If you are having issues, please submit a report below.
TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in London, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
-
Website (38%)
-
Login (33%)
-
Mobile App (15%)
-
Transactions (10%)
-
Transfer (4%)
Live Outage Map Near London, England
The most recent TSB Bank outage reports came from the following cities: London, Bexleyheath, Sutton and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Transactions | |
| Bexleyheath |
Transfer | |
| Sutton |
Website | |
| Sutton |
Website | |
| Bexleyheath |
Mobile App | |
| Islington |
Transactions |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TSB Bank Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
-
Dalriada
(@Mark__Eadie) reported
from
Enfield Lock, England
Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.
-
Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
@ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!
-
Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵💫
-
Ian Hankins ✝️
(@amgrumpy) reported
from
Wandsworth, England
@TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.
-
Grego Farray
(@GregFarray) reported
from
Eltham, England
@TSB I'm having problems contacting you and waiting for transfer please help
-
Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??
-
Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
@TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
-
Stuart Rowlands
(@StuRowls) reported
@TSB hi, wonder if you can help. My car insurance is with direct line and i am having issues with my direct debit. They say they are requesting it and it is being returned by you without being paid. Who do i need to speak to as direct line say everything is set up there end?
-
Kyle Martin
(@Pikylechu510) reported
@TSB a number of duplicate payments have appeared in my account (similar to what happened in March). All identical duplicates of payments already made on 15th Sep. Is this known/widespread and can you give an estimate for a fix time please?
-
Becky Armstrong-Corbett
(@bchypnotherapy) reported
22/04 of this year I raised an issue with @TSB oh so many promises of customer service will get in touch etc. They didn’t, so, bye bye I’m going with another bank that doesn’t discriminate against disability like #tsb #notdisablityfriendly
-
Sue Ivins
(@Suegatta) reported
@TSB why can’t I set up text alerts? I’ve tried both the app (IOS version) but there’s no sign of the option there. And the desktop site just takes me to a blank page??
-
David Hill
(@davidhillfm) reported
@R4gyL0bLdtYCnNb @TSB The customer service is a bit poor too and this is the first experience with the bank
-
...
(@R4gyL0bLdtYCnNb) reported
@davidhillfm @TSB Wouldn't bother! Apps and online banking seem to be down at the times you need them most
-
Zahra Shah
(@getfitwithzahra) reported
@TSB why is there no one who appears to be able to help me locate my missing refund? @AmazonUK informed me they have refunded me. You tell me you can’t see the refund?I filled out the transaction dispute form required. Disputes tell me they can’t help & to call another number!???
-
Manuele Bruzzi
(@ManueleBruzzi1) reported
@TSB trying to get hold of your support calling 0345 835 7922 as advised on the app Chat for Credit Card fraud already discussed and which I’ve been waiting for you to take action on refunds agreed It’s now been 35 minutes on hold on the phone waiting for an operator Disgraceful
-
kev wed 🟢
(@wedgie741) reported
@TSB Here we go again, how long will it be down for this time followed by the generic replies of “we are aware some customers are unable to access their accounts…….”
-
Jules
(@Jules29516914) reported
@TSB I've had my credit card completely maxed out for nearly £3000 in 3 transactions in Dubai, somewhere I have never been and your service advisors are refusing to refund me as they don't see this as fraud. Can you explain this please?