TSB Bank

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in London, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in London, England 12/01/2025 04:30

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Transactions (25%)

    Transactions (25%)

  3. Website (13%)

    Website (13%)

  4. Login (13%)

    Login (13%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

  • Mark__Eadie Dalriada (@Mark__Eadie) reported from Enfield Lock, England

    Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • NikiBean19 Niki Bean (@NikiBean19) reported

    @tsb Reset User ID ... The user does not have an active contract Log in with User ID ...9210358: You have entered an incorrect user ID I am unable to log in to my account, or reset it? Any ideas? #TSB #TSBmobilebanking

  • Spetmologer Bernard Whittaker Ψ #BorisLIARnoAlcoholic ! (@Spetmologer) reported

    @TSB is anyone awake and working ?

  • Quantum_iPhone Rob (@Quantum_iPhone) reported

    @TSB Why does your website say to call up to decrease my overdraft but when I just did I was told that I need to make an appointment in a branch? I'm not going to a branch.

  • welshgoatvintag welshgoatvintage (@welshgoatvintag) reported

    @TSB is the approve payments problem on app now sorted

  • lsf722 lsf722 (@lsf722) reported

    @TSB closed my account this morning without notice and refused customer service over the phone. Came down to Kingston branch and received lovely service from a lady. However this is inappropriate attitude towards 5-years client. I’m moving to another bank.

  • Spetmologer Bernard Whittaker Ψ #BorisLIARnoAlcoholic ! (@Spetmologer) reported

    @TSB why is it so difficult to solve a small problem YOU have created after I answered your QUESTIONS HONESTLY & been punished as a result ? You are expecting me to "fill in a form" that I cannot access because your systems are designed to be used by PCs & LAPTOPs. My access is

  • Martin56354261 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧Scotch whisky🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Martin56354261) reported

    @TSB I have done everything TSB has asked me to do several times including switching off my mobile before reinstalling. Last week the "payments to approve" page started working WITHOUT having to follow all the rigmarole you insist.

  • edale_b Edale House B&B (@edale_b) reported

    @TSB Hi we use Google chrome and then a direct link to business banking. We have tried not using the direct link but it still coming up error code?

  • edale_b Edale House B&B (@edale_b) reported

    @TSB Also used microsoft edge, direct via website, same error.

  • mindfulalice alice (@mindfulalice) reported

    @Feisty_Bitch_ @TSB We are having the same problem!!! SO frustrating!!