Is TSB Bank down in London, England?
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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in London, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (58%)
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Website (21%)
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Transactions (16%)
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Login (5%)
Live Outage Map Near London, England
The most recent TSB Bank outage reports came from the following cities: City of London and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Mobile App | |
| Wandsworth |
Mobile App | |
| Hackney |
Mobile App | |
| Catford |
Website | |
| London |
Mobile App | |
| London |
Transfer |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TSB Bank Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Darren de Vally 🏳️🌈🏳️⚧️
(@darrendevally) reported
from
Lambeth, England
@TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.
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Ian Hankins ✝️
(@amgrumpy) reported
from
Wandsworth, England
@TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.
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Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
@ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!
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Brian Paddick 🇺🇦🏳️🌈🇬🇧👨❤️👨🇳🇴🏳️⚧️
(@brianpaddick) reported
from
Camberwell, England
Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄
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Dalriada
(@Mark__Eadie) reported
from
Enfield Lock, England
Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.
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Sours21
(@Sours211) reported
from
Camden Town, England
@TSB Hi my debit card is not working
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Straker Hair NW10
(@StrakerHair) reported
from
Brentford, England
@TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?
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Sours21
(@Sours211) reported
from
Camden Town, England
@TSB can someone help me please my debit card payment is declined
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Grego Farray
(@GregFarray) reported
from
Eltham, England
@TSB I'm having problems contacting you and waiting for transfer please help
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵💫
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Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
@TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?
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Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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LoveMeOrHateMe
(@sweeties157) reported
I really hope @TSB go bankrupt and have to shut down
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Clark Kent
(@mrcarlel) reported
@TSB I can't log in to my app as there's a fault at your end. When will this be fixed? Looks like you've already had numerous customers state the same issue.
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BBC The Callcentre💙 Lisajayne
(@LISAJAYNE508) reported
When you spend 2.5 hrs of your dam life life to get through to pay car insurance and the bank @TSB block your payment incase its fraud sent me a text after 3 attempts by the insurers then that system blocked even tho I set up Autorenew for my car ins 3rd Yr NOW NO INSURAN
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helenh
(@helen8576) reported
@Xero why oh why is there still a problem with @tsb bank feeds ? This has been going on since October. #disappointed #letdownbyxero
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karen doyle
(@kala_d) reported
@TSB awful customer service! 5 calls made and every advisor pushes you to your absolute limits! A complaint closed without a resolution abhorrent
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Jonny
(@jonny5068) reported
@TSB Hi Sophie, I’ve being sent the same access code repeatedly by email. When entering it, I get the message that I screenshotted previously. The wait on the phone is never ending. I just want a redemption figure? Can someone call with it or just send it to the inbox in my a/c?
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Kennethmont
(@K_ennethmont) reported
@TSB get the phone banking app working please.
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Linda at LittleAntiqueStore
(@Linda_tlas) reported
@TSB Can you please provide a service status when online banking is going to be fixed? I don't need to DM anything, I am the same as everyone else - it won't work. I just need to know when it will be available again.
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Geek
(@geekjamesh) reported
What’s the point in a “Service Status” page when @TSB’s status page is showing all “Available” when both web site and app are showing “Unavailable” when trying to log in for over an hour. And unless you can export CSV files over the phone no point me trying to call.
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Insaim Gaming
(@akaossin) reported
After being a victim of fraud, ruining my Christmas and New Year, and being forced to wait for almost 2 weeks for a replacement card from @TSB , I'm basically told "We did nothing wrong, we don't care." Go **** yourselves.