TSB Bank

Is TSB Bank down in London, England?

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The latest reports from users having issues in London come from postal codes NW2 and EC1N.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in London, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in London, England 02/01/2026 13:40

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (18%)

    Transactions (18%)

  3. Website (18%)

    Website (18%)

  4. Login (5%)

    Login (5%)

Live Outage Map Near London, England

The most recent TSB Bank outage reports came from the following cities: London, Hackney, City of London and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomLondon Login
United KingdomHackney Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • Mark__Eadie Dalriada (@Mark__Eadie) reported from Enfield Lock, England

    Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • safk001 Aaron Keightley (@safk001) reported

    @TSB It’s not just the app or internet banking. I can’t pay for anything, cards declined, can’t transfer money into another account, can’t even make purchases online. I understand technical errors happen with the app but nothing is working and it’s been like this all day.

  • richlast Rich Last (@richlast) reported

    @TSB mobile banking app not working……….again. Have to say service has definitely declined over the past few years

  • djneilhallyb Neil Hallyburton (@djneilhallyb) reported

    @TSB I’d love to but I’ve just spend one hour on hold to your customer service team. Again, absolute joke of a company.

  • NickW482 Nick (@NickW482) reported

    @TSB Looks like mobile banking is back up, just tried the mobile app and is now working.

  • Michaelsomerv16 Michael somerville (@Michaelsomerv16) reported

    @Tom_Hingston @Benjohicks75 @TSB They will give you nothing a can tell you that, last time they had a massive **** up they didn't charge peole account fees

  • evell94 💕 (@evell94) reported

    @hayleyjcooper @TSB Nope not working was on a bus and couldn’t get where I needed to go bc the card kept getting declined . I’m off today and it was a trip for shopping but I’m a carer and what if that happened when I needed to go see my clients? Ridiculous 😩

  • evell94 💕 (@evell94) reported

    @MeisterPortal @TSB The telephone service is appalling . Last payday the app wasn’t working either so I asked to transfer money to someone and they sent it to the wrong person . No apology nothing .

  • escoo2020 Escoo2020 (@escoo2020) reported

    @TSB sort your ******* **** out I have bills that need paying are you gonna rectify all the late payment charges? **** bank.

  • Wishingstaar ⋆ 𝒥𝓊𝓁𝒾𝑒 ⋆ (@Wishingstaar) reported

    between @monzo closing my account and @TSB not working I'm losing my patience with banks...is there any banks that work as they should???

  • Tom_Hingston Tom Hingston (@Tom_Hingston) reported

    @Michaelsomerv16 @Benjohicks75 @TSB Or at least those who tried to access the account