Is TSB Bank down in London, England?
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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in London, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (58%)
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Login (17%)
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Transactions (13%)
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Website (13%)
Live Outage Map Near London, England
The most recent TSB Bank outage reports came from the following cities: City of London, Waltham Forest and London.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Transactions | |
| Waltham Forest |
Login | |
| London |
Transactions | |
| London |
Login | |
| Hackney |
Mobile App | |
| City of London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TSB Bank Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Sours21
(@Sours211) reported
from
Camden Town, England
@TSB can someone help me please my debit card payment is declined
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Sours21
(@Sours211) reported
from
Camden Town, England
@TSB Hi my debit card is not working
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Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵💫
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john murphy
(@johnaze) reported
from
Camden Town, England
@TSB Temporary glitch.
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Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
@ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!
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Ian Hankins ✝️
(@amgrumpy) reported
from
Wandsworth, England
@TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.
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Brian Paddick 🇺🇦🏳️🌈🇬🇧👨❤️👨🇳🇴🏳️⚧️
(@brianpaddick) reported
from
Camberwell, England
Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄
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Grego Farray
(@GregFarray) reported
from
Eltham, England
@TSB I'm having problems contacting you and waiting for transfer please help
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Straker Hair NW10
(@StrakerHair) reported
from
Brentford, England
@TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?
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Dalriada
(@Mark__Eadie) reported
from
Enfield Lock, England
Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.
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Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
@TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?
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Darren de Vally 🏳️🌈🏳️⚧️
(@darrendevally) reported
from
Lambeth, England
@TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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James McHugh
(@JamesMcHugh1988) reported
@TSB I have just requested a code from starling bank and that came through straight away, so there is no problem with my text messaging service
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M
(@Maggie_J_W) reported
@TSB over 30 mins in call queue to report a recurring transaction (again) that I didn't set up, disputes got my form on Friday detailing this, but they won't help either.
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michael smith
(@boabsmith45) reported
@TSB If the frontline services were better , you’d need less staff on phones and computers dealing with the issues of lack of service - prioritise the customer
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Kevin Kirk
(@kevkirk76) reported
@Xero any idea why one of my 3 company logins would keep asking me to refresh and reconnect the bank login EVERY time I login ? I get it used to be 90 days but this is ridiculous. It’s @TSB bank if that helps.
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Nainesh Tanna
(@NainTanna) reported
@TSB Hi, I closed the account by informing you. I even had a problem getting and interest paid statement as a result so I had to make a complaint in April 2021. I had a cheque account with you.
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Alison Parker-Bedlow 💙
(@AllsSwell) reported
from
Derbyshire, England
@TSB is there a problem with the banking app please? My son sent me money by bank transfer and it’s not credited 2 hours later. He regularly send money to me this way. Can you help?
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isabell bowcrisp
(@isabellbowcrisp) reported
@TSB I can't access the website. It keeps trying to send a otp that doesn't arrive until too late, so that when I enter it, it doesn't work
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HelsWinno
(@HelenWINSTANLE5) reported
@TSB why is the app not working again???? I can’t log on
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Martin Law
(@MartinL48811652) reported
@CBers @TSB I am having the same issue. Mobile device and it arrives about 20-25 mins after. By that time the code doesn't work. Tried a few times both app and web page exactly the same.
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TartHouseLeics
(@TartHouseLeics) reported
@gunnmtj @TSB I'm having exactly the same problem - such a frustrating waste of time !!!!