TSB Bank

Is TSB Bank down in London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in London, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in London, England 11/30/2025 07:55

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Transactions (17%)

    Transactions (17%)

  3. Website (17%)

    Website (17%)

  4. Login (8%)

    Login (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • Mark__Eadie Dalriada (@Mark__Eadie) reported from Enfield Lock, England

    Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • nikiatter nikiatter (@nikiatter) reported

    @NatalkaNaty3 @TSB I went into a TSB branch and the staff working had no clue how much of a national issue it was - they’ve received no advice on how to help, that’s how much the company TSB care.

  • shellzbigmama Shellz Wishart (@shellzbigmama) reported

    @TSB £240 sent to husband at 12 am he still has not received it and I no longer have it in my account where is it? How long will this take to fix, I sent him £8 at 11 and that worked.

  • midnightsky_1 𝒮ℴ𝓅𝒽𝒾ℯ🔪🖤 (@midnightsky_1) reported

    @NatalkaNaty3 @Louise163457 @TSB No still nothing they said that should be working by the end of the working day and that was at 2pm and still nothing I am very tempted to move banks now

  • farley_avril Avril Farley (@farley_avril) reported

    @cheesedoff3 @TSB Isn’t it the pits? I’ve just spent hours and hours on a similar issue except it’s my audible and Amazon accounts. I know they want us to be secure, but blooming eck

  • Leeconnolky100 L Connnolly (@Leeconnolky100) reported

    @TSB @asaforo Can you help I have sent a DM

  • Micky45940250 Micky (@Micky45940250) reported

    @wburton007 @TSB Nope still waiting and they can’t even post an update or even reply to messages it’s a joke the service is shocking

  • jaimunki jai m (@jaimunki) reported

    @TSB hi, any updates on the missing transfers? Is anyone at tsb manually working through the accounts with the issues? Why, when your aware of issues, are there not flags on the app/website/phone system warning people?

  • sarahwelbourne1 Sarah Welbourne (@sarahwelbourne1) reported

    @Sjb85x @TSB It's worrying they frequently have such issues, sadly after 30+ years I'll be looking to bank elsewhere I think.

  • jeffporter70 Jeff Porter (@jeffporter70) reported

    @TSB Seems ok now...was error 401

  • NatalkaNaty3 Natalka Naty (@NatalkaNaty3) reported

    @alishaj0nes @TSB Useless customer service and support. We all have bills to pay yet our money just disappeared..