TSB Bank

Is TSB Bank down in London, England?

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The latest reports from users having issues in London come from postal codes NW2 and EC1N.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in London, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in London, England 02/04/2026 07:55

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (18%)

    Transactions (18%)

  3. Website (18%)

    Website (18%)

  4. Login (5%)

    Login (5%)

Live Outage Map Near London, England

The most recent TSB Bank outage reports came from the following cities: London, Hackney, City of London and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomLondon Login
United KingdomHackney Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • Mark__Eadie Dalriada (@Mark__Eadie) reported from Enfield Lock, England

    Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • campbellwu Dan (@campbellwu) reported

    @TSB were told the complaint team will pick up the issue, no one responded n now closed. Was asked to use my credit card with higher interest rate to cover some unexpected circumstances in stead of increasing overdraft for a short period. Is that treating your customer fairly?

  • Twitixda Ixda (@Twitixda) reported

    @TSB @PrideOfBritain Awful bank, steer clear.

  • Bernielee19 Bernie L (@Bernielee19) reported

    @TSB @PrideOfBritain Can you tell me why the Kingston branch is shut at 2pm everyday this week and why they didn't update these details on website. A wasted trip in the rain.

  • Nomski_ Nomski (@Nomski_) reported

    @TSB is your online service down, please? Thanks

  • LinziKelly4 Linzi Kelly (@LinziKelly4) reported

    @TSB is your banking app is down again? 🙄

  • campbellwu Dan (@campbellwu) reported

    @TSB spent the last week either chatting to bots on your app or agent who could not help. I have been with the bank for over 32 and I want to leave as the service has been appalling in an hour of need. Extremely disappointed. 1/2

  • SanmatJhanjhari Sanmat (@SanmatJhanjhari) reported

    @HalifaxBank being a Ultimate reward customer paying £17pm from past over 15yrs. When really needed to claim for Phone insurance- they fitted counterfeit spare parts, and now iPhone is complaining. Not worth having this company as an insurance underwriter. FYI @BarclaysUK @TSB

  • fortis_semper Mel (@fortis_semper) reported

    @TSB Thanks. When I tried that it stated “Something went wrong ERR244: Sorry, you can't log in to Internet Banking right now as we need to check a few things on your account.” Yesterday I tried to make a payment which didn’t go through. I received a text message this morning:

  • Attavanti_com Attavanti (@Attavanti_com) reported

    @TSB can you please help an elderly housebound relative with no internet or mobile phone close a savings account please? The correct paperwork needed to be sent to address. Thank you

  • mgcw17 Mark Whittle (@mgcw17) reported

    @TSB Morning: just tried to pay contactless with my debit card for a bus ticket but each attempt was declined. Card's not blocked and I have funds available: are you aware of any issues?