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TSB Bank

TSB Bank status: access issues and outage reports

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Full Outage Map
  • TSB Bank generated 0 outage signals in the last 24 hours around London, including 0 direct reports.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in London, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near London, England

The most recent TSB Bank outage reports came from the following cities: City of London, and Waltham Forest.

CityProblem TypeReport Time
City of London Transactions 1 month ago
Waltham Forest Login 2 months ago
London Transactions 2 months ago
London Login 2 months ago
Hackney Mobile App 3 months ago
City of London Mobile App 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • Sours211
    Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • johnaze
    john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

  • RuthRobinsonLon
    Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • lisaminot
    Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

  • Sours211
    Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • smodfs
    smodfs (@smodfs) reported from Brentford, England

    @TSB once again your app is broken and can't access my money , yes that's my money

  • darrendevally
    Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • GregFarray
    Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • lisaminot
    Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

  • SmartassShannon
    No Added Sugar Baby 🍬 (@SmartassShannon) reported from Tottenham, England

    The @TSB Tottenham branch customer service is absolutely shocking!

  • brianpaddick
    Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • clyde_blacks
    Clyde Blacks (@clyde_blacks) reported from Ealing, England

    @TSB this madness now my debit card and mobile banking has been not working since 9am!

  • amgrumpy
    Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • lisaminot
    Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

  • G8intelligence
    G8 Intel corporation (@G8intelligence) reported from Harrow Weald, England

    @TSB blocked support for the cause so new bank codes 04-00-75 36862584 Marc Mc Grory

  • Mark__Eadie
    Dalriada (@Mark__Eadie) reported from Enfield Lock, England

    Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

  • StrakerHair
    Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • THEAmyEdgar
    Ams (@THEAmyEdgar) reported

    @TSB Won't let me send a DM. Logging in on an android device and via the App. Just tried again. 'Service unavailable' message

  • roostersky
    szeregowy Równoległy (@roostersky) reported

    @TSB Desktop browsers are struggling still and the bank website is not responding (tried with 2 different AP+cellular and various OS. Whatta bugger :}

  • GaffneyGerry
    Gerry Gaffney (@GaffneyGerry) reported

    @TSB Any chance someone might answer the fraud line sometime today please, so I can access and move my funds!

  • N4John
    John O'Leary (@N4John) reported

    @TSB I'm still getting bad request - can you update but please not with the usual, 'We're aware some customers are currently experiencing problems across our mobile app and Internet Banking. We're working to solve this as soon as possible and apologise for any inconvenience caused.'

  • SortYourselfOut
    John Conroy (@SortYourselfOut) reported

    @TSB Hi, understood but it’s a doddle for someone else to photo that card surreptitiously and they’ve got all the info they need to steal from the cardholders account and that might be difficult for the customer to recover their funds from.

  • Tay14Amor
    2Legit2Quit (@Tay14Amor) reported

    @TSB sick of not being able to access my bank always an issue, defiantly debating switching banks

  • devon_road
    Devon road Surgery (@devon_road) reported

    @TSB Please please please can you sort out the bug in your systems that keeps disconnecting bank feeds in xero. This has been going on for weeks. Very poor service!

  • GaffneyGerry
    Gerry Gaffney (@GaffneyGerry) reported

    @TSB is there an access issue only for me, or general IT/Comms meltdown? Do I hang up after an hour of waiting?

  • RicBell4416
    Ric Bell (@RicBell4416) reported

    Recommendations for a decent bank for business purposes? I'm @TSB as soon as possible. Never has an online experience forced me to switch companies but I just can't handle the constant website downtime and failure to integrate properly with @Xero. It's a complete mess.

  • HeatherHeggie
    Heather Heggie (@HeatherHeggie) reported

    @TSB I'll be closing my account today, no other banks seem to have these constant issues