TSB Bank

Is TSB Bank down in London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in London, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in London, England 12/31/2025 20:15

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (21%)

    Website (21%)

  3. Transactions (16%)

    Transactions (16%)

  4. Login (5%)

    Login (5%)

Live Outage Map Near London, England

The most recent TSB Bank outage reports came from the following cities: City of London and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App
United KingdomLondon Transfer

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

  • Mark__Eadie Dalriada (@Mark__Eadie) reported from Enfield Lock, England

    Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Amy46640644 Amy - (@Amy46640644) reported

    @TSB App down yet again? Its just booting me out before I even get to login. I've uninstalled and restarted my phone.

  • MartinT233 Martin Turner (@MartinT233) reported

    @TSB any chance of an update when the problem with the app will be resolved? Constantly crashing before reaches login. Been like this since last night #TSB

  • AClifford2024 Andy Clifford DipJour (@AClifford2024) reported

    @TSB Appaling service, you ring a 75 year old up mentioning a potential fraud on his account, but due to him not remembering three days ago payments your advisor tries to send a text message to his landline number. Clearly he doesn't get text messages to his landline

  • FedNet23 Tye Tanus Testiclays (@FedNet23) reported

    @TSB you guys need to seriously stop with the over protection. I get it, I do... but why the hell do I have to access my app to approve EVERY SINGLE PAYMENT!!!!! im not in a position to access it but I need to pay. Your over protection is hampering my ability to do stuff

  • leec2599 leec2599 (@leec2599) reported

    @TSB @13eardface Im the same is there a fix in place for this?

  • DFreem82 benhorin (@DFreem82) reported

    Been on chat all day and on the phone for over an hour with @TSB - all I can say is, SPEND CASH and KEEP CASH ALIVE - We are help prisoners by process we never agreed to that keeps getting more and more prohibitive. This is how tech imprisons us, stay free, use CASH!

  • FantasticWildl1 FantasticWildlife (@FantasticWildl1) reported

    @santanderuk @TSB Santander makes billions profit a year despite driving UK services down. They say they are charging 120 GBP a year for forever free accounts bcoz of Labour's regulations. You can stp them by writing to Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London E14 9SR.

  • twittyhaj Lady No BS 🐶🌍💖 (@twittyhaj) reported

    @TSB @DFreem82 Is anyone working today? Can't speak to complaints, can't speak to disputes, messaged sat, responded sun, then transferred to another chat queue. Waiting on a response since sun. Advised I was emailed. No email. I’m tired so coming off the phone. Almost an hr waiting its a joke

  • newgrandmomma Fiona M More (@newgrandmomma) reported

    @TSB your service really is atrocious! Staff unable to read and closing incorrect account is unacceptable!

  • ShevlinKatie Katie (@ShevlinKatie) reported

    @MhMyxacc444 @TSB The money was taken and the payment wasn't accepted. Still not got it back. The bank can't help and told me to call the fraud team! I've spoken to them in India twice, and assured the money would be back in my account yesterday! Think I'll do the same.