TSB Bank

Is TSB Bank down in London, England?

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If you are having issues, please submit a report below.

The latest reports from users having issues in London come from postal codes NW2 and EC1N.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in London, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in London, England 02/09/2026 18:10

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Transactions (20%)

    Transactions (20%)

  3. Website (20%)

    Website (20%)

  4. Login (5%)

    Login (5%)

Live Outage Map Near London, England

The most recent TSB Bank outage reports came from the following cities: London and Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomLondon Login
United KingdomHackney Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • smodfs smodfs (@smodfs) reported from Brentford, England

    @TSB once again your app is broken and can't access my money , yes that's my money

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • clyde_blacks Clyde Blacks (@clyde_blacks) reported from Ealing, England

    @TSB this madness now my debit card and mobile banking has been not working since 9am!

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • Mark__Eadie Dalriada (@Mark__Eadie) reported from Enfield Lock, England

    Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Wayne57072607 airborne assault services (@Wayne57072607) reported

    I just want to see if there is something out there that could help disabled people who are struggling to get id. Like a citizenship card but @PostOffice and banks like @TSB won't except this as I'd.

  • rhixnne Rhianne💕 (@rhixnne) reported

    @TSB can I have some help please? Trying to pay my rent to my new landlady and you have done checks and blocked my account. I've been on hold to your fraud team for half an hour

  • StuRowls Stuart Rowlands (@StuRowls) reported

    @TSB I know its not your fault, and charges are explained, but i find it scandalous that people save there money with you, sometimes large amounts , and then when you want to access money whilst out of the UK, you have to pay for it.

  • Psychoblox Rachel 🇺🇦 (@Psychoblox) reported

    @TSB your fraud team reacts to block an account but can't be accessed to get it unblocked - for weeks. We cannot function. Do not bank with @tsb

  • allyy__08 Alison Hendry (@allyy__08) reported

    @TSB @Billy1Young TSB I’d ask you to change the terminology - “hearing impaired /impairment” is outdated & not used by deaf / hard of hearing community. I’m a TSB customer, I’m Deaf too & it sucks to see this inaccessibility, so I totally get Billy’s frustration. Please offer alternative solutions

  • iTechPro2012 Gareth Sibthorpe (@iTechPro2012) reported

    @TSB Hi there, i’ve reported this issue before but it’s still not working. The app seems to crash on my iPhone 14 Pro Max on iOS 16.0.3. This seems to be after a restore from iCloud that the issue is present. Can you please fix it? I have deleted and re-installed but still same

  • rube Rube 🇺🇸🇬🇧🇩🇪🇨🇭 (@rube) reported

    @YouTube's absurd ad spamming has made me hate @TSB without even knowing anything about their business youtube's ridiculous viewer abuse makes them a terrible ad platform -- they pollute your brand

  • deeofnaa queenie dee (@deeofnaa) reported

    @TSB Couldn’t recognise the card apparently. It’s a reoccurring issue they’ve said they can ring me back to resolve it ?

  • EyeEdinburgh Jane Carnall (@EyeEdinburgh) reported

    @TSB Just spent a long time on the phone trying to speak to an advisor, but nobody's home. Why all the secrecy on your website about when it will be possible to to speak to someone?

  • weezi27 🌹 Louise Rhiannon 🌹 (@weezi27) reported

    @TSB I'm able to login normally via my browser but even after uninstall and reinstall I can't login to the app? Is it down?