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TSB Bank

TSB Bank status: access issues and outage reports

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Full Outage Map
  • TSB Bank generated 0 outage signals in the last 24 hours around London, including 0 direct reports.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in London, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • lois_sandwich
    Lois Sandwich (@lois_sandwich) reported

    @TSB Why do you make it almost impossible to inform you of a death? All I want to do is freeze the accounts and provide you with a death certificate. Your online form is not fit for purpose. Your telephone support tells you to fill in the form. I need probate to do anything else.

  • Leehewat28
    Lee Hewat (@Leehewat28) reported

    @TSB Is there an issue with the biometrics function on the app? Everytime i try to log in with my fingerprint, i get an error message saying i need to set it up again? I was able to use it last night but then today i have had to use my memorable info everytime.

  • CarolineWils87
    Caroline Wilson (@CarolineWils87) reported

    @TSB Hi, I've tried that. My husband has also just tried and he got a different message saying you are aware there is an issue.

  • tripsfantastic
    JacquiB (@tripsfantastic) reported

    @TSB absolutely garbage customer service. Put two complaints through neither of which have been dealt with. These boots are made for walking

  • jammyjennypokes
    alex martin (@jammyjennypokes) reported

    @TSB Hi, you have blocked my card and your shiny new automated system has broken. I have spent 3 hours calling your CS teams and not yet got through to fraud. This is a joke of a service, please contact me.

  • EtienneJS
    Etienne (@EtienneJS) reported

    @TSB may I ask why your app is so terrible that it defaults to the 4th of June 2015 as a birthdate when one is trying to log in with a new phone? Absolutely shocking customer experience.

  • pinkjockalypse
    jamie robertson (@pinkjockalypse) reported

    @TSB No option on the app tonight to pay credit card. In fact credit card entirely missing from app. 4th time in 3 yrs its gone missing from the app. I note the 'manage cards' option isnt working either so thank Gawd I havent lost my card. Its rather frustrating really.

  • j45p3r1973
    Paul Jasper Upton (@j45p3r1973) reported

    @TSB another month end/month start and your app plays up again. How long before you get this sorted? You are very quick to charge people if we make mistakes, but it’s ok for you to put up apology notes, and deny us access to our accounts. Laughable

  • martell0507
    Sharon mckay (@martell0507) reported

    @TSB why have you gone ‘ block the card’ mad ?? I know you have to be anti fraud but your settings need changing . I get my card blocked on almost every credit card transaction and now my daughter on her current account debit card ! Time to change banks

  • Martinf683
    Martinf68 (@Martinf683) reported

    @idonttwit2 @Ginger_Tucci @TSB I've not had any issues with the sanny app. Halifax is ok so is nationwide