TSB Bank

Is TSB Bank down in London, England?

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The latest reports from users having issues in London come from postal codes NW2 and EC1N.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in London, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in London, England 02/18/2026 09:40

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (52%)

    Mobile App (52%)

  2. Transactions (19%)

    Transactions (19%)

  3. Website (19%)

    Website (19%)

  4. Login (10%)

    Login (10%)

Live Outage Map Near London, England

The most recent TSB Bank outage reports came from the following cities: London and Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomLondon Login
United KingdomHackney Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

  • Mark__Eadie Dalriada (@Mark__Eadie) reported from Enfield Lock, England

    Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • AnnetteWardell annette wardell (@AnnetteWardell) reported

    Lovely @TSB advisor on the phone. There’s now no way to pay in physical cheques unless you spend lots of time & money getting to your closest branch, as the @PostOffice method gives no proper receipt. Had an account with you since I was 16; now time to close it down sadly. 😡😡

  • theplace4music The Place 4 Music (@theplace4music) reported

    @Soxthewavingcat @TSB Print off copies of credit ratings and show them to TSB, plus ask them which site they got the info from.

  • RedRen123 Renee Davis (@RedRen123) reported

    @Soxthewavingcat @TSB I am so sorry you are having this problem Mike. I have no knowledge nor ideas to help you but wanted to send my wishes & Good Luck that you get thus sorted. Merry Xmas

  • Sam19803119 Sam-Queen of the World (Tofu eating wokerati) (@Sam19803119) reported

    @Soxthewavingcat @TSB You'll need to obtain information from all the CRAs as they each hold different info. As someone else said Nationwide are very good. If you get the runaround from the TSB do a Subject Access Request to obtain ALL info from them. They're legally obliged to furnish it.

  • AnnetteWardell annette wardell (@AnnetteWardell) reported

    @mezzocheryl @currys This country is just becoming an appalling place to live in terms of actual customer service, because it’s a very rare thing. Hope they sort it out for you Sweetie. Wish me luck as I now spend the whole day getting to my nearest @TSB to pay in a bloomin cheque. 😡😡😡😡😡😡😡

  • sandysclan steven sandford (@sandysclan) reported

    @TSB Hi, yet again I’m unable to connect my business account with xero, this is now such a regular problem that it’s causing issues running my business, all I ever get is our engineers are aware of issues but can’t give a timeframe when it will be fixed, not good enough

  • NikkiHelen Helen (Nicky) Porges💙 (@NikkiHelen) reported

    @Soxthewavingcat @TSB Check which credit report site they used Mike, Experian transunion equifax actually scrap that if you look at check my file that will show all the information on all the agencies and you should pick up if any of them have a bankruptcy on them and you can take it up directly xx

  • JonnySherlock Jonathan (@JonnySherlock) reported

    @Xero Your provider @tink is a joke and has been for over a year. @tsb bank feeds haven't worked correctly in that time with no resolution in sight. Duplicate transactions for the month of December. Bit of a mess. Bored of raising tickets about this issue 🙄

  • oakleighRover John Colman (@oakleighRover) reported

    @Soxthewavingcat @TSB Try Nationwide. I find their service excellent.

  • David297819311 David (@David297819311) reported

    @TSB Would have thought with the Haddington branch being closed for the last week due to burst pipes you would have workers in fixing this issue. Passed a short while ago and the place is in darkness and obviously no work happening, meanwhile customers suffer and you don`t care.