TSB Bank

Is TSB Bank down in London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in London, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in London, England 09/18/2025 03:10

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (49%)

    Mobile App (49%)

  2. Login (24%)

    Login (24%)

  3. Website (16%)

    Website (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (5%)

    Transfer (5%)

Live Outage Map Near London, England

The most recent TSB Bank outage reports came from the following cities: Catford and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomCatford Website
United KingdomLondon Mobile App
United KingdomLondon Transfer
United KingdomLondon Transactions
United KingdomLondon Website
United KingdomLondon Transactions

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

  • Mark__Eadie Dalriada (@Mark__Eadie) reported from Enfield Lock, England

    Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • pls_do_better ⚫ Why Always You ⚪ (@pls_do_better) reported

    @TSB Hi Sophie, I now have an application in progress. I called in, eventually got someone to help. However, been trying to call your London Cheapside location for 3 days: no answer. Pretty bad impression for a new customer that no-one in a branch, can be bothered to answer the phone.

  • jltrrn Jane (@jltrrn) reported

    @TSB when people are telling you that your app isn't working why are you asking everyone the same question, why not issue a response being honest and advising us your systems are down. I have even tried your Internet banking and that's a shower of S**te as well. Come on!!

  • pls_do_better ⚫ Why Always You ⚪ (@pls_do_better) reported

    @TSB Hi Sophie, I have an application in progress but have been trying to call your London Cheapside location for 3 days to no answer. Pretty bad impression for a new customer that no-one in a branch, can be bothered to answer the phone.

  • GoGoGoChlo Chloe-Louise (@GoGoGoChlo) reported

    @TSB Yeah but after the updates you usually can't access online or mobile banking

  • Tungsten_Knight A.M. Jones (@Tungsten_Knight) reported

    @TSB Can’t sign into mobile banking app. Please update the app and fix this.

  • TweetsByHal Zuul (@TweetsByHal) reported

    @TSB Fix your app and website can't login.

  • solid_sheep22 Sheep (@solid_sheep22) reported

    @TSB Again same as most of your twitter feed telling me unable to authicate my login will need to set up my device again

  • Sandra_mm79 Sandra Martinez (@Sandra_mm79) reported

    @TSB absolutely appaling website, blocks me out after attempting a payment to secure a rental property to a legitimate agency and I have now been on hold on the phone for nearly 25 minutes. How more desastrous all this can be?

  • compareprotein Compare Protein (@compareprotein) reported

    @TSB are there any known issues with the business banking app?

  • GoGoGoChlo Chloe-Louise (@GoGoGoChlo) reported

    @TSB Narh, but why do you make it so you can’t access mobile / internet banking after every internal update?