Is TSB Bank down in London, England?
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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in London, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (67%)
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Website (13%)
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Login (13%)
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Transactions (7%)
Live Outage Map Near London, England
The most recent TSB Bank outage reports came from the following cities: Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Mobile App | |
| Catford |
Website | |
| London |
Mobile App | |
| London |
Transfer | |
| London |
Transactions | |
| London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TSB Bank Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Ian Hankins ✝️
(@amgrumpy) reported
from
Wandsworth, England
@TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.
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Sours21
(@Sours211) reported
from
Camden Town, England
@TSB Hi my debit card is not working
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Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
@ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!
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Brian Paddick 🇺🇦🏳️🌈🇬🇧👨❤️👨🇳🇴🏳️⚧️
(@brianpaddick) reported
from
Camberwell, England
Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄
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Sours21
(@Sours211) reported
from
Camden Town, England
@TSB can someone help me please my debit card payment is declined
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Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
@TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵💫
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Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??
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Grego Farray
(@GregFarray) reported
from
Eltham, England
@TSB I'm having problems contacting you and waiting for transfer please help
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Dalriada
(@Mark__Eadie) reported
from
Enfield Lock, England
Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.
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Straker Hair NW10
(@StrakerHair) reported
from
Brentford, England
@TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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@didsburydweller
(@didsburydwelle1) reported
@TSB nobody answering the phone. Waiting 39 minutes now. What can I do if I have absolutely no access to funds?
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(@CZ6PL0j6P8MRepN) reported
@TSB Hi, I deposited a cheque and can see this on my online banking however my balance hasn’t been updated. Help please!
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TSB News
(@TSB_News) reported
Commenting on rising levels of fraud across the UK, @TSB's CEO, Debbie Crosbie calls for wider action to tackle the crime and cites collaboration as key. The article also reports on a @TSB customer protected by @TSB's Fraud Refund Guarantee who fell victim to investment fraud.
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Andy Roberts
(@andyman1967) reported
@TSB why is your internet banking so bad? You keep closing branches, reduce opening times of the branches you retain yet you are not backing this up by improving your IT? Every day this week I have attempted to use online banking to not even be able to look at my accounts! Awful.
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Miss D
(@missdotty93) reported
@TSB It’s for a current account, was advised a manager was going to call on Saturday but this did not happen. I need statement to prove payment, I’m an ex customer and since moved address. I don’t live near branch either
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Kirsti
(@kirstileebushby) reported
@TSB internet banking down again?! I have until 12pm to confirm a payment.
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🤔J🤷
(@jameseonline) reported
@TSB The date format for Your Inbox isn't in right format, fairly simple really. eg 2021/07/21 , should be 21/07/2021. This has been an ongoing issue for a while.
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Fiona Russell
(@Fionaoutdoors) reported
@TSB is there a reason why I can't access my on-line accounts today?
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Ruby the Chihuahua
(@jakeandevie) reported
@TSB absolutely appalling service from this so-called Bank. On hold for 2 hours, passed around various departments, then last advisor actually put the phone down on us. You are an absolute disgrace. Employ enough staff to deal with things properly!!!
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jeanie
(@jeaniem2) reported
@TSB Every time I go on it says we cannot retrieve your account information at this time. I'm using my mobile as always through WiFi. Have never had this happen more so than the past week or so. Can gain access and then can't.