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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in London, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (54%)
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Website (18%)
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Transactions (14%)
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Login (14%)
Live Outage Map Near London, England
The most recent TSB Bank outage reports came from the following cities: City of London, Waltham Forest, London and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Transactions | |
| Waltham Forest |
Login | |
| London |
Transactions | |
| London |
Login | |
| Hackney |
Mobile App | |
| City of London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TSB Bank Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
@ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵💫
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Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
@TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?
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Grego Farray
(@GregFarray) reported
from
Eltham, England
@TSB I'm having problems contacting you and waiting for transfer please help
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Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??
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Dalriada
(@Mark__Eadie) reported
from
Enfield Lock, England
Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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TSB News
(@TSB_News) reported
On Fraud, Debbie highlights that @TSB is the only bank to disclose a full customer refund rate under its Fraud Refund Guarantee. She reports that over 40% of senior roles are now held by women. And @TSB is the only Bank to be accredited by the Good Business Charter.
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Clare Downie
(@claredownie1) reported
@TSB I have tried to log on to system today and been having issues, requires to send otp states within 2 mins arrives 5 mins later once keyed in then it states another error has occurred! Do you have more issues today!
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adam
(@adam14323256) reported
@TSB why are you lot so shocking. Again trying to deposit funds and buy things and saying declined. Like it did last week. With funds available. Such bad service as always
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Lorna
(@LlamaLorna) reported
@TSB I can't access online banking it won't send text or call to me to verify my identity
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cat worshipper
(@Rhiptera) reported
@TSB It's working now so no worries, just had a weird bit after trying to put password in a couple of times
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adam
(@adam14323256) reported
@TSB No I haven’t. It’s the same issue as everyone as was having last weekend maybe. Where it kept getting declined even though there’s clearly funds
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William Brown
(@willsbrownscot) reported
@TSB One time passcodes are taking over the two minutes and it’s causing issue logging in
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Miguel henry
(@MiguelH60791906) reported
@TSB TSB complaints team, are incompetent, inefficient and patronising, a string of errors from them and 7 weeks later I have had nothing but stress from them and top it off a measley £30 cheque that bounced when paid into my account.
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RedLaser4000
(@RedLaser4000) reported
@TSB @TSB OTP to landlines no longer works, produces 'cannot complete your transaction'. I know you have a webpage full of error codes but this one isn't included. Please fix, can't get into banking!
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🇪🇺Maskless Plague Island Johnson Variant Jaunts
(@FilmPhilDoc) reported
@BarristerNF @TSB Finally got it sorted. 90 minutes out of my day for an issue that was not my fault.