TSB Bank

Is TSB Bank down in London, England?

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The latest reports from users having issues in London come from postal codes NW2 and EC1N.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in London, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in London, England 01/31/2026 00:40

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (18%)

    Transactions (18%)

  3. Website (18%)

    Website (18%)

  4. Login (5%)

    Login (5%)

Live Outage Map Near London, England

The most recent TSB Bank outage reports came from the following cities: London, Hackney, City of London and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomLondon Login
United KingdomHackney Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • Mark__Eadie Dalriada (@Mark__Eadie) reported from Enfield Lock, England

    Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • atkins_gaynor Gaynor Atkins (@atkins_gaynor) reported

    @TSB what a nightmare to get through to customer services! After today I am leaving this bank!

  • christinel33 Christine Lee (@christinel33) reported

    @TSB Hi there, is there an issue with making payments online to a new recipient? I've tried on desktop and mobile and neither are working.

  • PaulineCollings Pauline 🌸 (@PaulineCollings) reported

    Does anyone actually work at @TSB fraud department?? Went to transfer money through to my other bank account for my residency and they only freaking block ALL my account access online and on app - I need to get money out to feed my kids and I’ve been on hold for 37 minutes!!!

  • Robertmackay123 Robert Mackay (@Robertmackay123) reported

    @cannylad2 @TSB I had the same problem, they are not looking after customer interests so I will also be changing banks.

  • dobbydobz Luke (@dobbydobz) reported

    @TSB clearly got problems with your android app again! Can't login it's telling me it can't authenticate! Ridiculous how often this happens.

  • BillJeskar Bill Jeskar (@BillJeskar) reported

    @TSB @PrideOfBritain **** more like the biggest mugs in the country, the dumb majority, that eat **** when they are told to.

  • navnavalar Navid Afzal (@navnavalar) reported

    @lukeyham @TSB @bet365 They just want the money and sod the poor working man who's lost his cash. Shameful... watchdog banking ombudsman etc....

  • SnoBaloyi 🇿🇼Sinothile🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SnoBaloyi) reported

    @TSB I was entering the correct details in the first place, so I'm afraid your advice was no help and I am still unable to make the payment because apparently the acc/no. and S.C don't match with the name TSB Bank plc.

  • RedLaser4000 RedLaser4000 (@RedLaser4000) reported

    @TSB wording is: "ASAP The money will reach the recipient´s account the next working day' to say 'Most Faster Payments will be received by the beneficiary within 2 hours, but it can sometimes take up to close of business the next working day." Fix pls?

  • SueTayl14911306 SueTaylor (@SueTayl14911306) reported

    @TSB @PrideOfBritain For once something good to promote not BLM, climate change or diversity rubbish. This I support.