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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in London, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Login (35%)
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Website (22%)
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Transactions (19%)
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Mobile App (19%)
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Transfer (4%)
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Withdrawals (1%)
Live Outage Map Near London, England
The most recent TSB Bank outage reports came from the following cities: Woodford Green, Carshalton, Brentford, Islington, London, Leyton, Hackney, Bushey, Enfield Town, Kensington, Ealing, Willesden, Cricklewood and Harrow.
| City | Problem Type | Report Time |
|---|---|---|
 Woodford Green |
Website | |
| Carshalton |
Login | |
| Carshalton |
Login | |
| Brentford |
Login | |
| Islington |
Login | |
| London |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TSB Bank Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??
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Grego Farray
(@GregFarray) reported
from
Eltham, England
@TSB I'm having problems contacting you and waiting for transfer please help
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Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
@ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵💫
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Ian Hankins ✝️
(@amgrumpy) reported
from
Wandsworth, England
@TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.
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Dalriada
(@Mark__Eadie) reported
from
Enfield Lock, England
Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.
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Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
@TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Skreamies
(@Skreamies) reported
@christinel33 @TSB I can access the online app right now, can't authenticate login.
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Max_Ocean
(@ibzpetkar) reported
@MORPHEUS_CRYPT0 @TSB @cryptocom I haven't had any issues with STARLING
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Ashley Willmott
(@willmott2k10) reported
@TSB Hey, do you have an email address I can use to talk to someone? I much prefer talking over private messages than a phone where possible due to anxieties but I can't find one anywhere on your website.
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Pauline 🌸
(@PaulineCollings) reported
Does anyone actually work at @TSB fraud department?? Went to transfer money through to my other bank account for my residency and they only freaking block ALL my account access online and on app - I need to get money out to feed my kids and I’ve been on hold for 37 minutes!!!
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Barney Ruffle
(@spignitz) reported
@TSB your app isn't working again. When will it be back?
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Paul Masters
(@PaulMasters01) reported
@TSB App wont work. Saying it cant authenticate my login. Asking me to set up my device again. Android version 11 Note 10 Plus.
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Andy McCallum
(@DrewMcc07) reported
@TSB Hi Sophie, i am experiencing the same isues as everyone else who has DM'd you. The app is down, we cannot connect, its asking us to reset the app on our phones. Can you please advise when this will be fixed? Many thanks
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Sally Kendall
(@yorkshiresewist) reported
@TSB I can't log into the app, saying authentication error 😑
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layla🇵🇸
(@_lylxcrb) reported
@TSB having the same app authentication issues as I did a few months ago! Think I'll wait a bit instead of going through the whole registration malarkey again, seeing as that didn't work as time 🤪
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Scottishfunnymemes
(@Scottishfunnym1) reported
@welshcookie75 @TSB Having same issue telling me it doesn't recognise me and to reinstall app I'll wait it out see if it resolves itself