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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in London, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (50%)
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Transactions (25%)
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Website (13%)
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Login (13%)
Community Discussion
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TSB Bank Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
@TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?
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Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵💫
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Dalriada
(@Mark__Eadie) reported
from
Enfield Lock, England
Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.
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Grego Farray
(@GregFarray) reported
from
Eltham, England
@TSB I'm having problems contacting you and waiting for transfer please help
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Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
@ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Zaden Zane
(@ZadenZane) reported
@hippytea1 @TSB Did you get an answer to all this? Any resolution? 3 days sounds crap. Was it all legit? Surely they should be able to tell what's what quicker than that. And surely if they just change your a/c number that is gonna stop 99% of fraudsters unless they somehow have direct access..?
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James Mcgowan
(@mcgowan_mcgowan) reported
@Johnmcg901 @TSB Been able to deposit cheques on BOS App for years & I’ve never had any issues with either online or the App….
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isabell bowcrisp
(@isabellbowcrisp) reported
@TSB I can't access the website. It keeps trying to send a otp that doesn't arrive until too late, so that when I enter it, it doesn't work
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Nainesh Tanna
(@NainTanna) reported
@TSB Hi, I closed the account by informing you. I even had a problem getting and interest paid statement as a result so I had to make a complaint in April 2021. I had a cheque account with you.
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Nainesh Tanna
(@NainTanna) reported
@TSB No this does help. The switch was a long time ago. I have a final statement from you. When I log in on-line to tsb there is no active accounts avaiable so why has tsb sent me a new card? Which account is this for?
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Marisol medez
(@MarisolMedez) reported
@lloyd39886518 @TSB Having problem with that ?
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Gillian Craigie
(@GillCraigie) reported
@TSB That’s not the point. She has a new device. She wants to use that device for all her needs - banking, shopping, social media etc. She doesn’t want to switch from one device to another depending on what activity she’s doing, and doesn’t have access to multiple devices anyway.
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Kevin Kirk
(@kevkirk76) reported
@Xero any idea why one of my 3 company logins would keep asking me to refresh and reconnect the bank login EVERY time I login ? I get it used to be 90 days but this is ridiculous. It’s @TSB bank if that helps.
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Craig barton
(@Weecraig00) reported
@TSB appalling service - over 50 minutes waiting in a fraud phone line to report fraud on my account- not great service at all !!!! Still in a que!!!
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Bearded Scot
(@BeardedScot) reported
@Johnmcg901 @TSB RBS have managed it just fine on my app if that help