TSB Bank

Is TSB Bank down in London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in London, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in London, England 01/07/2026 09:10

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (67%)

    Mobile App (67%)

  2. Transactions (17%)

    Transactions (17%)

  3. Website (17%)

    Website (17%)

Live Outage Map Near London, England

The most recent TSB Bank outage reports came from the following cities: Hackney, City of London and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • Mark__Eadie Dalriada (@Mark__Eadie) reported from Enfield Lock, England

    Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • RaviMitra18 Ravi Mitra (@RaviMitra18) reported

    @TSB is online banking down?

  • MarkHil63483673 Mark Hilton (@MarkHil63483673) reported

    @TSB Hello. Can I ask a question about not being able to change details when logged in? I have been getting an error page for three days now. Thanks

  • marjbroughton Marjory Broughton (@marjbroughton) reported

    @toryboypierce @TSB Someone should start a few hundred Friendly Societies to provide this customer service. Banks are the root of all trouble. Look how they caused trouble when we had to bail them out during the toxic loan fiasco. They don't care a fig about customer service.

  • IainWMacIntosh Iain MacIntosh 💙 (@IainWMacIntosh) reported

    @bendashper @TSB Yeah, had the local @RBS_Help branch shut down years ago, now there’s no bank branch anywhere in Possilpark, it seems like banks are moving to online/urban centres and are leaving many residents out to dry across Scotland

  • BovverBollox Tyrone Banks (@BovverBollox) reported

    @TSB_News @TSB I can't believe that there closing down the Bermondsey TSB branch next year in April. When Barclays in Bermondsey closed down all their customers went to TSB. now TSB is going what are the locals going to do now. The next nearest bank is Halifax in surrey quays.

  • Lyntrick L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉ not going out (@Lyntrick) reported

    @TSB This does not help. You are being unfair to customers and I am seriously considering moving my account to another bank

  • PaulaSKirby Paula Kirby 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@PaulaSKirby) reported

    @TSB Thanks for the reply, Phoebe, but that hasn't worked. Same thing still happening. Logging me out when I click on Continue without first "checking & updating" my personal details – which I have already done on a previous visit to the site.

  • alithomas1983 Ali Thomas (@alithomas1983) reported

    @TSB hi guys. I’ve had a problem with my mortgage payment today, how can I go about getting this resolved please?

  • NixonMaggi Maggi Nixon (@NixonMaggi) reported

    @toryboypierce @TSB Exactly. Not a TSB customer but Barclays doing the same. M

  • RedLaser4000 RedLaser4000 (@RedLaser4000) reported

    @TSB @LifeDecorative doesn't matter! nor does cookies or cache. The 'continue' button is linked to 'logout'. Please fix.