TSB Bank

Is TSB Bank down in London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in London, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in London, England 11/21/2025 16:00

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (15%)

    Website (15%)

  3. Transactions (8%)

    Transactions (8%)

  4. Login (8%)

    Login (8%)

Live Outage Map Near London, England

The most recent TSB Bank outage reports came from the following cities: Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App
United KingdomLondon Transfer
United KingdomLondon Transactions
United KingdomLondon Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

  • Mark__Eadie Dalriada (@Mark__Eadie) reported from Enfield Lock, England

    Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Margare29090498 Margaret Cummings (@Margare29090498) reported

    @Soxthewavingcat @TSB @tsb help your customers. We see you.

  • RobPonsford Rob Ponsford SOSJ 🌹✝️ 🏳️‍🌈🌹☦️ (@RobPonsford) reported

    @Gregactor @TSB Many of us have had duplicate transactions taken today leaving us up **** creek, their solution get an emergency overdraft why they work on the solution

  • theindigosystem 𝕿𝖍𝖊𝕭𝖎𝖙𝖙𝖊𝖗𝕽𝖊𝖖𝖚𝖎𝖊𝖒 (@theindigosystem) reported

    @TSB Doesn’t help me. I’m broke. You took all of my money. £140 you owe me I worked out. I owe £75 today and more on my phone bill I can’t afford now because of this. My Asda order could have been cancelled because of this too with no food or cat food. It’s disgraceful

  • ErvinAutumnfest Ervin Autumnfest (@ErvinAutumnfest) reported

    @TSB So it's not an issue with the retailer it's an issue with the bank (again) is it

  • Vmartine1905 Victoria Martine (@Vmartine1905) reported

    @TSB You're joking. How long before this is fixed please? I have made a payment today for 50.26 and you have taken over £150.00. I need electric because I'm working from home!

  • zai_online Zai✌️泽希 (@zai_online) reported

    @clivesinclair @TSB Better to log online or over the phone (when call times die down)?

  • Laurarosespenc3 Laurarosespence (@Laurarosespenc3) reported

    @NaomiHarrison_1 @TSB I've spend the last hour trying to get through and then managed to get through to get told they don't know what's happening and their trying to resolve the problem and they can't give a time scale of when funds will get returned, total joke x

  • JessieB_22 Jess (@JessieB_22) reported

    @ukmetalhead89 @TSB Even if you get through they have no answers & say they are working on it

  • NaomiHarrison_1 Naomi #TorysOut (@NaomiHarrison_1) reported

    @TSB @danben2006 Not good enough! you've left people unable to eat or have money for energy. Disabled people left with nothing! Sort your **** out TSB!

  • Rachelly_N Rach (@Rachelly_N) reported

    @TSB Disgraceful service, also having a virtual assistant on Live chat to discuss possible fraud is not good enough. You could have your account cleaned out by the time it gets around to putting you through. Gave up after being on hold for an hour