TSB Bank

Is TSB Bank down in London, England?

No problems detected

If you are having issues, please submit a report below.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in London, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in London, England 12/10/2025 17:55

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Transactions (19%)

    Transactions (19%)

  3. Website (19%)

    Website (19%)

  4. Login (6%)

    Login (6%)

Live Outage Map Near London, England

The most recent TSB Bank outage reports came from the following cities: City of London and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App
United KingdomLondon Transfer

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • Mark__Eadie Dalriada (@Mark__Eadie) reported from Enfield Lock, England

    Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • PetFoodsPlusNew Matthew (@PetFoodsPlusNew) reported

    @TSB is online banking down yet again?

  • BPHlimited Brentwood Plumbing (@BPHlimited) reported

    @TSB Sorry, we are currently experiencing technical issues. Please try again later.

  • scurloguechamp mick g (@scurloguechamp) reported

    @Libuff @TSB Over 1hour 22 minutes today..finally got through,sent an email to send passport and selfie..not working Blocking accounts..even when you answer a security text to registered mobile number to confirm transaction is indeed genuine...STILL BLOCKED. Tsb security not fit for purpose

  • PeterVail3 PV (@PeterVail3) reported from Milngavie, Scotland

    @TSB Guys I’m tearing my hair out here. Cut off twice now after an hour holding. Can’t use my card don’t know why. I need somebody to help me here!!!! I just cannot hold for ANOTHER hour. Believe it or not I’ve other things to do. PLEASE HELP ME!!!!!

  • Mozzarellanatio Mozzarellanation (@Mozzarellanatio) reported

    @TSB please contact us urgently, according to your customer services we don’t have an account with you!!!

  • Bhoysghirl1888 Bhoysghirl1888 (@Bhoysghirl1888) reported

    @TSB Just telling me there's technical issues. Doesn't say which one. Is there a limit as to how much can be transferred between accounts?

  • davidmurrie David Murrie (@davidmurrie) reported

    @TSB my bank card isn't working for any online purchases but will allow cash withdrawal.....any ideas?

  • Dave58521572 Dave (@Dave58521572) reported

    @TSB when will online banking be working again? Needed to pay a bill for 2 days but online banking keeps saying its having some technical issues when will it be back on?

  • BPHlimited Brentwood Plumbing (@BPHlimited) reported

    @TSB Dear TSB, several days have now passed and I am still being denied access to my account. There was a bit of progress this morning, after three attempts I got as far as entering the security code and once again the 'technical issues' message appeared. I am leaving!

  • DerrickKayuk Derrick Kay (@DerrickKayuk) reported

    @TSB it's impossible to get through to you guys ☹ all I want to do is change direct debit details.