TSB Bank

Is TSB Bank down in London, England?

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The latest reports from users having issues in London come from postal codes NW2 and EC1N.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in London, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in London, England 02/19/2026 03:10

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (52%)

    Mobile App (52%)

  2. Transactions (19%)

    Transactions (19%)

  3. Website (19%)

    Website (19%)

  4. Login (10%)

    Login (10%)

Live Outage Map Near London, England

The most recent TSB Bank outage reports came from the following cities: London and Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomLondon Login
United KingdomHackney Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • Mark__Eadie Dalriada (@Mark__Eadie) reported from Enfield Lock, England

    Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • DeveneyLorna lorna (@DeveneyLorna) reported

    @TSB if a standing order has been paid twice due to a bank error how long should I wait until the money is credited back into my account.

  • jlovie Jim Lovie (@jlovie) reported

    @price_nicola @TSB Same problem here using Firefox, it seems to be the screen they added 'Keep up your savings habit.' Clicking Continue just logs me out. Works OK in Chrome.

  • treborapp Treborapp (@treborapp) reported

    @toryboypierce @TSB Same as @santanderuk trying to get through to customer service through their online bot “Sandi” is an absolute shambles. I currently have accounts and insurance with them. That will change in the very near future. No customer service here either.

  • PaulaSKirby Paula Kirby 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@PaulaSKirby) reported

    @TSB Your business account login is repeatedly logging me out when I click on CONTINUE on the "protecting your business from fraud" message. I have already "checked & updated" my details, but am having to do it every time now in order to access my a/c. Please fix!

  • onlysince1987 Nicole (@onlysince1987) reported

    @TSB how can I find my local beach? Your locator isn’t working

  • NixonMaggi Maggi Nixon (@NixonMaggi) reported

    @toryboypierce @TSB Exactly. Not a TSB customer but Barclays doing the same. M

  • toryboypierce Andrew Pierce (@toryboypierce) reported

    Bank @TSB , which had 475 branches a year ago, is axing 70 more branches, to leave it with just 220. So much for customer service

  • dent_alistair AliDentmadbutcherMBE🍒🥟🌭🍖🍗🥩🍳🍞🥖🥧 (@dent_alistair) reported

    @CllrIanSherwood @TSB Yes that's terrible these banks are useless for the community Bor...

  • John_17_v3 Spiritual Warfare (@John_17_v3) reported

    @LifeDecorative @TSB I am having exactly the same problem. How did you sort it? I click the continue button on the "offer" page and it logs me out

  • stayathome99 J1 (@stayathome99) reported

    @meltontimes @MeltonBid @TSB They hardly have any staff now. They tell you use the machine self service. Such a shame