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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in London, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (50%)
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Transactions (25%)
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Website (13%)
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Login (13%)
Community Discussion
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TSB Bank Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Dalriada
(@Mark__Eadie) reported
from
Enfield Lock, England
Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.
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Ian Hankins ✝️
(@amgrumpy) reported
from
Wandsworth, England
@TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.
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Grego Farray
(@GregFarray) reported
from
Eltham, England
@TSB I'm having problems contacting you and waiting for transfer please help
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵💫
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Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
@TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?
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Sours21
(@Sours211) reported
from
Camden Town, England
@TSB Hi my debit card is not working
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Sours21
(@Sours211) reported
from
Camden Town, England
@TSB can someone help me please my debit card payment is declined
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Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??
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Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
@ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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ashleigh
(@mashleigh93) reported
@ArgosHelpers Hi, really hoping you can help. I’m trying to pay my balance on my argos card but it keeps getting declined from the bank, I’ve spoken to @TSB twice now who have authorised and cleared the payment, they are advising it is on your end. Please help.
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Liana 💙
(@liana_bone) reported
@TSB Instead of reversing payments you have taken further duplicate payments from account leaving me without money. Get is sorted @TSB absolute **** show 😡
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Melissa Whadcoat
(@mel29w) reported
@Vmartine1905 @TSB They said they will fix it over night and then have duplicated it again now I’m in my overdraft
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David Bright
(@Brightgear) reported
@tsb good evening, after promising the money would be rectified tonight I logged into my banking to see even more payments have been taken making my account in the negative now. I now have no money for food or bills. Help?
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Phil Singh
(@PhilSingh_com) reported
@TSB I’ve had 2 duplicates payments taken from the 2nd of March taken today, wiped out my very modest money I had left to last me till next pay day..! Now showing overdrawn 😕. I don’t envy the customer service teams who are the fall guys for TSB’s IT error.
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Cheryl Colson
(@db4093f7950244d) reported
@knicky74 @TSB Same here I have just gone on my online banking and was wtf I’m -£300 sames payments that’s been payed on the 2nd of march have gone out again :(
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Chloe Hockney
(@chloe_hockney) reported
Had to wait over 3 weeks to use my new bank card after mine got ate in a machine as TSB had an issue sending out new PIN numbers and now this glitch with duplicating payments! @TSB is a joke, they need to refund everyone ASAP this is so unfair.
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Ellie Anderson
(@xellieanderson_) reported
@TSB My bf paid car tax for 2 cars aswell as Shopping on the 2nd leaving him nearly £500 down! No way it can take 15 days to be fixed. Get it sorted now
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Jay
(@sunshinejay_x) reported
@dickon_edwards @swansonian @TSB I can’t seem to see any random payments but the balance has shot down completely… did you notice anything on statement or are you in the same boat?
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Gareth Raw-Rees
(@_G_R_R_) reported
@TSB Do you have any explanation for why your mobile app seems to need to re installed and configured so frequently and why the OTP system seems to constantly fail when trying to do this? Awful!