TSB Bank

Is TSB Bank down in London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in London, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in London, England 12/07/2025 21:35

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Transactions (20%)

    Transactions (20%)

  3. Website (13%)

    Website (13%)

  4. Login (7%)

    Login (7%)

Live Outage Map Near London, England

The most recent TSB Bank outage reports came from the following cities: City of London and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App
United KingdomLondon Transfer

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

  • Mark__Eadie Dalriada (@Mark__Eadie) reported from Enfield Lock, England

    Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • iamthatiam91 julie a bowl of scouse and cup of yorkshire tea (@iamthatiam91) reported

    @SnoozyPanda @TSB It is no cash machines working

  • DDD5018 DDD50 (@DDD5018) reported

    @TSB Thank you and I completely appreciate its not your fault Beth but this is a regular occurrence. It has never been resolved properly since the big melt down. It’s weekly, sometimes several times a week I can’t access my account. Any plans to actually fix this?

  • emeka89 Emeka N (@emeka89) reported

    @AJB1916 @TSB @BankofScotland You should, literally the worst banking app. It’s so basic as well I find it hilarious when they ‘go down for maintenance’

  • imo_ebbo Imogen ♡ (@imo_ebbo) reported

    @TSB so the banking app has been down since 6pm last night. Can't travel to important appointments as can't use card even though there is money in my bank... I hope you're gonna compensate your customers for this MAJOR setback...

  • funsizequeerdo Messwiththehonkgethebonk (@funsizequeerdo) reported

    @TSB Internet banking from a computer is working now, but mobile banking isn't

  • robj664 Rob jones (@robj664) reported

    @TSB IT failure is a banking error, customers can claim for compensation, especially if the error has had a financial impact, for example, being charged for a payment that was missed as a result of the IT failure.

  • NoahAttenborou1 Noah Atten (@NoahAttenborou1) reported

    @TSB Apple Pay and debit card also not working, it’s declining all payments. Helpful!

  • jaguarviajero Pablo (@jaguarviajero) reported

    Is it me or is @TSB having internet banking issues *AGAIN*?

  • Jacquel01037887 Jacqueline Wells (@Jacquel01037887) reported

    @tsbcomplaints @TSB I am trying to put on a complaint, to no avail, Internet banking not working since 9am,i usually do bankers transfers, but obviously couldn't due to IB, not working, so have had to ride about town, trying to find an ATM cash machine, made me late for a hospital appointment!!! 🙄

  • seokjinsouls lu (@seokjinsouls) reported

    @TSB fix your app already omfg