TSB Bank down? Current status and problems in London, England

Problems in the last 24 hours in London, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

• Mobile App (42%)
• Transactions (23%)
• Login (19%)
• Website (15%)

Live Outage Map Near London, England

The most recent TSB Bank outage reports came from the following cities: City of London, and Waltham Forest.

City	Problem Type	Report Time
City of London	Transactions	1 month ago
Waltham Forest	Login	1 month ago
London	Transactions	2 months ago
London	Login	2 months ago
Hackney	Mobile App	3 months ago
City of London	Mobile App	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

• 
  Grego Farray (@GregFarray) reported 38 seconds ago from Eltham, England

  @TSB I'm having problems contacting you and waiting for transfer please help

• 
  Dalriada (@Mark__Eadie) reported 12 minutes ago from Enfield Lock, England

  Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

• 
  Lisa Minot (@lisaminot) reported 16 minutes ago from Borehamwood, England

  Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

• 
  Lisa Minot (@lisaminot) reported 37 minutes ago from Borehamwood, England

  @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

• 
  Lisa Minot (@lisaminot) reported 44 minutes ago from Borehamwood, England

  @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy Bell (@bel71199374) reported 34 seconds ago

  @TSB Unfortunately can’t buy any biscuits as online payments not working….

• 
  Joanna (@Joanna_831) reported 6 minutes ago

  @EmilyWrighty96 @TSB Shocking isn’t it. Some people have had charges added on for late payment of things. It’s bothering me as someone said have they been hacked etc ? Do we need to be worried ? All the access to all the technology and we can’t fix this problem ??

• 
  Ali (@femmementation) reported 7 minutes ago

  @TSB That's a really great cut-and-paste story @TSB, but you haven't answered my question. When there is another method for customer authorisation - via the mobile banking app - why isn't it being used while your other IT mess is being fixed?

• 
  Faerie Taylor (@faeriemoo) reported 8 minutes ago

  @TSB @ReedJX666 Same problem here. I'm traveling 6 hours via public transport today. Its more than a mere "inconvenience" and I'll be changing banks ASAP. Been a loyal customer for 20 years, but these constant issues are just too much.

• 
  Spookie X (@Spookie_X) reported 12 minutes ago

  @TSB fix the bloody online payment authorization.. 30 hours and still not working, absolute disgrace!!

• 
  Fiona Woollard (@WoollardFiona) reported 12 minutes ago

  @TSB tried calling you regarding online verification can you sort this out as you can’t pay any you can move money to another account. Was highly embarrassed about a cash point issue no money in the machine to give to a taxi driver

• 
  Moses (@miltis24) reported 13 minutes ago

  @Owey1212 @TSB If it was the only issue...

• 
  Emily-Anne 🇬🇧 (@EmilyWrighty96) reported 14 minutes ago

  @TSB sort yourselves out. I need to do my online food shop and can't due to your issues! Due to the hours I work (12.5 hour night shifts in A&E) and the fact my mum is house bound we rely on a weekly online grocery shop. Now can't have it today like normal. When will it be fixed?

• 
  Richard Hyland (@richardhyland) reported 15 minutes ago

  @femmementation @TSB I suspect the primary app authorisation method has failed. The problem is the backup method also isn’t working either

• 
  Ian Stevens (@stevens1955_i) reported 17 minutes ago

  @TSB Can you please change “some customers” to “all customers” in your replies concerning validation issues.