TSB Bank

Is TSB Bank down in London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in London, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in London, England 08/31/2025 20:25

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (38%)

    Mobile App (38%)

  2. Login (28%)

    Login (28%)

  3. Website (18%)

    Website (18%)

  4. Transactions (10%)

    Transactions (10%)

  5. Transfer (8%)

    Transfer (8%)

Live Outage Map Near London, England

The most recent TSB Bank outage reports came from the following cities: Catford and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomCatford Website
United KingdomLondon Mobile App
United KingdomLondon Transfer
United KingdomLondon Transactions
United KingdomLondon Website
United KingdomLondon Transactions

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

  • Mark__Eadie Dalriada (@Mark__Eadie) reported from Enfield Lock, England

    Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • JamieMc76633051 Jamie McEwan (@JamieMc76633051) reported

    @Minghowriter @TSB Have you tried a password manager? There's quite a few options out there now that take all that hassle away. Won't help with TSB's subpar online experience tho.

  • vinetasaukane факит (@vinetasaukane) reported

    @TSB hello, I can't log in my account since last Saturday. neither thru app, neither online. It's says - something's gone wrong or error.

  • TheRealDaveG Dave Graham (@TheRealDaveG) reported

    @TSB why are you now forcing approval of online payments via mobile app. It doesn’t work. Yet again you’ve had a stable, working service and you’ve screwed it up by another change that no one has asked for.

  • Martin56354261 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧Scotch whisky🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Martin56354261) reported

    @TSB I'm still waiting for a resolution to this problem. I can't set up a payment until it gets approved by the TSB.

  • RoedValkyrie RoedValkyrie⭕ (@RoedValkyrie) reported

    @TSB When do you plan on fixing "ERRSCA02: Sorry, something went wrong" ? Cannot pay my rent if I can't access internet banking. Occurs on the first log-in screen. I can see others are complaining about this as well.

  • BlueSantaUK OMG_Its_Mr_Rob (@BlueSantaUK) reported

    @TSB why does my Tsb app keep saying I am not on line at the moment when I actually am. It does not let me log in? Is it because I am in Germany?

  • RoedValkyrie RoedValkyrie⭕ (@RoedValkyrie) reported

    @TSB I tried on a laptop I'd not used TSB on before - got to the login screen, it kicked me back to the user ID page with the claim that details were incorrect (they were not). If I try to click continue on User ID page now, I get the same error code as earlier.

  • ChelsMcFerren chelsea (@ChelsMcFerren) reported

    @TSB Hi, can you DM me as my card is not working for payments!? Need help urgently

  • KnightNanton Michael Nanton-Knight (@KnightNanton) reported

    @TSB I can't log into my online banking. I get this Error Message ERRSCA02

  • RoedValkyrie RoedValkyrie⭕ (@RoedValkyrie) reported

    @TSB Favorites tab to home page, then clicking on the login button and going from there. Using Google Chrome.