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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in London, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (55%)
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Website (17%)
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Transactions (14%)
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Login (14%)
Live Outage Map Near London, England
The most recent TSB Bank outage reports came from the following cities: City of London, Waltham Forest and London.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Transactions | |
| Waltham Forest |
Login | |
| London |
Transactions | |
| London |
Login | |
| Hackney |
Mobile App | |
| City of London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TSB Bank Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
@ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!
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Ian Hankins ✝️
(@amgrumpy) reported
from
Wandsworth, England
@TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵💫
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Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
@TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?
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Sours21
(@Sours211) reported
from
Camden Town, England
@TSB can someone help me please my debit card payment is declined
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Sours21
(@Sours211) reported
from
Camden Town, England
@TSB Hi my debit card is not working
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Straker Hair NW10
(@StrakerHair) reported
from
Brentford, England
@TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?
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Grego Farray
(@GregFarray) reported
from
Eltham, England
@TSB I'm having problems contacting you and waiting for transfer please help
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Dalriada
(@Mark__Eadie) reported
from
Enfield Lock, England
Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.
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Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Victoria Martine
(@Vmartine1905) reported
@TSB @robertodayaggio Why? You don't reply to DMs. Do we need to ring in to report this? Or will you know each and every customer it's happened too?
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Tamas Dandi
(@TamasDandi) reported
@TSB Duplicated transactions how come? Hope you guys really fix this issue and transfer back my money.
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Nikki
(@nikkilowson) reported
@mehul31dec @TSB Latest I have seen is they are going to reverse the duplicated transactions overnight. So tomorrow, unless they **** that up too ofc.
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Amanda Ho
(@amandalhoblog) reported
@TSB What caused this issue? Whoever is in charged should be sacked. I'm short several hundred pounds. This needs to be fixed immediately!
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Jon Aldridge
(@JonAldridge21) reported
@TSB And I’m fortunate enough to have had some money aside to cover this - some people live hand-to-mouth each month and you might have taken all the money they had to buy groceries/essentials that they’ve not been able to access today. Really poor show from @TSB.
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Lewis
(@OhLew_) reported
@midnightsky_1 @TSB can you help out? That money should've gone either that day or the next business day, not nearly 2 weeks after.
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Kelly Lou 🌟
(@kellylou1409) reported
@TSB Honestly your communication on this issue has been awful! What about people that don’t use Twitter? No email, no text, no phone calls! Really @TSB this is not good enough
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Thomas
(@Thomas98716471) reported
@TSB More than 300 quid down after this, cheers
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Karen
(@Karen67646650) reported
@TSB The fact that I went into my local branch this morning and was basically made to feel like a fraud because they didn't have a clue what was going on!!! Unable to get fuel and shopping etc. It completely wiped my sons DLA money which is to help him😡
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Lewis
(@OhLew_) reported
@midnightsky_1 @TSB *I'm also so sorry to hear you're struggling, if there's something I can do please let me know! (I'm skint myself so unfortunately can't help there)