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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in London, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (69%)
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Website (15%)
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Transactions (8%)
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Login (8%)
Live Outage Map Near London, England
The most recent TSB Bank outage reports came from the following cities: Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Mobile App | |
| Catford |
Website | |
| London |
Mobile App | |
| London |
Transfer | |
| London |
Transactions | |
| London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TSB Bank Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
@TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?
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Dalriada
(@Mark__Eadie) reported
from
Enfield Lock, England
Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵💫
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Sours21
(@Sours211) reported
from
Camden Town, England
@TSB can someone help me please my debit card payment is declined
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Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
@ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!
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Grego Farray
(@GregFarray) reported
from
Eltham, England
@TSB I'm having problems contacting you and waiting for transfer please help
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Ian Hankins ✝️
(@amgrumpy) reported
from
Wandsworth, England
@TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.
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Sours21
(@Sours211) reported
from
Camden Town, England
@TSB Hi my debit card is not working
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Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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K.Kim
(@kyungsu8924) reported
@DougChapmanSNP @TSB_News @TSB Hello, Sorry to say this here. I have international transferred money £10,000 on 15th Feb. I am talking to payment help line enormous time.still it is not solved. Today, I called Ms Kim who introduced me. She says she will try the best. But she said NO guarantee!? Unbelievable
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Phil Cowell
(@shambleclown) reported
from
Fareham, England
Just taken the leap by switching banks away from @TSB who are absolutely shocking!! Website is rubbish, cannot pay in money at the post office like every other bank and generally shocking customer service.
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Ruth Swailes
(@SwailesRuth) reported
@TSB I’ve now unenrolled and re enrolled the device and it still just tells me something went wrong. Last year you closed my nearest branch, which serves a town with a population of >110,000, so the only way I access my account is online and the app is, quite frankly, rubbish.
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raven
(@RavenAlana13) reported
@TSB can you please tell me why every time I try to log into the my internet banking account it says error authenticating your account??? Are you having problems again as it’s been like this for the last two days?
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K.Kim
(@kyungsu8924) reported
@TSB can you believe?? I have made international transfers on 15th February. But the money didn't transferred. Even the TSB don't know where is the money.. this is unbelievable!! I called to "TSB payment help line" so many time, but they always saying there are no update.
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We Chauffeur You
(@ChauffeurEssex) reported
@TSB 2 weeks and counting without being able to approve payments - what a mess and incompetent staff telling me oh well…… Well done @TSB - Not, appalling customer service
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Brian Godbold
(@BrianGodbold) reported
@lauren_k_moore @TSB I don't think it should be a problem getting reimbursed I will be very surprised if it's not sorted quickly. Wishing you the best of luck.
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stahlmed
(@stahlmed) reported
Hello Dear Team @TSB, As we tried so many times to get your support for the scam that we faced, with our distributor in #France, and it's been 4 months, @CIC and your side couldn't find a solution for that. It's sad. It was not an expected support from TSB side. @_policeuk
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LordWilsonVILLA🦁🏴🏴UAI
(@LordWilsonVILLA) reported
I've had a @TSB online banking account for about two years and the security is so good they won't even allow me to log in to it. And surprise surprise the balance is still ZERO It's a good job I didn't pay in as I wouldn't be able to get my money out!!!
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Ruth Swailes
(@SwailesRuth) reported
@TSB Now it won’t let me log in and tells me to try again later.