TSB Bank

Is TSB Bank down in London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in London, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in London, England 12/03/2025 20:10

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Transactions (25%)

    Transactions (25%)

  3. Website (13%)

    Website (13%)

  4. Login (13%)

    Login (13%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • Mark__Eadie Dalriada (@Mark__Eadie) reported from Enfield Lock, England

    Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • billyburke2 Billy Burke (@billyburke2) reported

    @TSB @helenisanangel If you are aware why not post something on the website so we know. Instead I called and waited about 40 minutes only to be told there are no issues currently

  • Owey1212 Maria Owens (@Owey1212) reported

    @TSB Hopefully you will be up and running tomorrow or this will go down as a late payment from me.

  • SalemWitch00 me2 (@SalemWitch00) reported

    @TSB @glitter__fly17 Eta on fix please having same problem. More than an inconvenience!

  • laura563 TrueNorthBespokeLaura (@laura563) reported

    @TSB Thanks for the reply. Any time frame on the fix? I can’t pay for my food shopping

  • SionMeredith Siôn Meredith (@SionMeredith) reported

    @TSB your website isn’t sending authentication codes for card payments. There seems to be a general problem. What is the expected timescale for this to be fixed?

  • jongibbins Jeanflambé 🇪🇺 (@jongibbins) reported

    Ugh. Another @TSB outage. This time, not receiving MFA codes. Unable to pay for anything online at all. Please guys, I thought we were over all this ...

  • paulreffin Paul Reffin (@paulreffin) reported

    @TSB @glitter__fly17 Having the same issue. Absolute joke.

  • marciabigg Marcia Bigg (@marciabigg) reported

    @TSB Its getting the one time passcode that's the issues. You aren't working hard because it's happening all the time. I've just had another passcode come through that is 30 minutes after the last one but that's nearly 3 hours since requesting it. It's not good enough.

  • paulstephens56 paul stephens (@paulstephens56) reported

    @TSB come on now get your payments issue sorted as i need to pay for a item & a bill. you have had all day

  • KayneZer0 KayneZer0 🤟 (@KayneZer0) reported

    @TSB ayo your app is broken! You need someone to fix it? I'm cheap ;)