TSB Bank

Is TSB Bank down in London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in London, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in London, England 11/30/2025 00:45

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Transactions (17%)

    Transactions (17%)

  3. Website (17%)

    Website (17%)

  4. Login (8%)

    Login (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • Mark__Eadie Dalriada (@Mark__Eadie) reported from Enfield Lock, England

    Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • crnb79 🙋‍♀️ Claire 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@crnb79) reported

    @TSB Surprise surprise, it's pay day for most and the app is down!! We'll all await the generic Sorry it'll be fixed soon message shall we 🤬

  • Jane5Ainslie Jayne (@Jane5Ainslie) reported

    @TSB shocking your banking app is down showing due to technical issues, how are people meant to pay their bills. Your online banking is saying transaction unsuccessful when trying that way.

  • 89lindam linda (@89lindam) reported

    @TSB struggling to access my accusing the app. Is there a technical issue again?

  • beckyhessey Rebecca Moran (@beckyhessey) reported

    @TSB I think this is the last mess up I’m willing to stand for, every month there is some kind of issue. You’re always messing with my money. I’m off to @Barclays

  • AJB1916 TJ (@AJB1916) reported

    @TSB app down once again, seriously considering moving to @BankofScotland at least then I'd be able to get to a branch if the app does down without having to take public transport for an hour.

  • richardhyland Richard Hyland 🇺🇦🇬🇧 (@richardhyland) reported

    So it must be pay day because @TSB mobile and internet banking is down, yet again

  • ben_nuttall_ Ben Nuttall 🏳️‍🌈🚗⚡️ (@ben_nuttall_) reported from Hove, England

    @rossmalco @TSB She didn’t know sadly, their IT team are working on it. Poor woman sounded very down trodden already by 0845.

  • golfsierra Gav Salt💙 🇺🇦 (@golfsierra) reported

    @TSB any chance your app might work anytime soon? No comms from you, no acceptance of a problem. Would a status update be too much to ask? Seems so… #omnishambles #epicfail

  • StevenPDawson Steven Dawson (@StevenPDawson) reported

    Suprise suprise, @TSB mobile app down again. Only bank with them as "the only bank in the village" but seeing as they've decided to close that branch may be time to look else where.

  • mariawa75997609 mariawalker (@mariawa75997609) reported

    @TSB online and app down again! Get it sorted so inconvenient