Is TSB Bank down in London, England?
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The latest reports from users having issues in London come from postal codes NW2 and EC1N.
TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in London, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (48%)
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Website (22%)
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Transactions (17%)
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Login (13%)
Live Outage Map Near London, England
The most recent TSB Bank outage reports came from the following cities: Waltham Forest, London and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 Waltham Forest |
Login | |
| London |
Transactions | |
| London |
Login | |
| Hackney |
Mobile App | |
| City of London |
Mobile App | |
| Wandsworth |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TSB Bank Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??
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Darren de Vally 🏳️🌈🏳️⚧️
(@darrendevally) reported
from
Lambeth, England
@TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.
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john murphy
(@johnaze) reported
from
Camden Town, England
@TSB Temporary glitch.
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Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
@ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!
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Straker Hair NW10
(@StrakerHair) reported
from
Brentford, England
@TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?
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Brian Paddick 🇺🇦🏳️🌈🇬🇧👨❤️👨🇳🇴🏳️⚧️
(@brianpaddick) reported
from
Camberwell, England
Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄
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Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
@TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?
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Sours21
(@Sours211) reported
from
Camden Town, England
@TSB can someone help me please my debit card payment is declined
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Ian Hankins ✝️
(@amgrumpy) reported
from
Wandsworth, England
@TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.
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Sours21
(@Sours211) reported
from
Camden Town, England
@TSB Hi my debit card is not working
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Grego Farray
(@GregFarray) reported
from
Eltham, England
@TSB I'm having problems contacting you and waiting for transfer please help
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵💫
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Dalriada
(@Mark__Eadie) reported
from
Enfield Lock, England
Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Charlie Cockaday
(@wickedskipper) reported
@TSB I was only saying the beginning of the week how you have the best customer service and all your call center staff are so nice. How wrong was I
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Charlie Cockaday
(@wickedskipper) reported
@TSB What's going on? I am a new business customer and can't access my account. Its the end of the month and I need to pay wages. Yesterday was on hold for an hour and I gave up. Today 45 mins to speak to someone who transferred me and been waiting over an hour again.
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jeanie
(@jeaniem2) reported
@TSB For several days now have not been able to pay my bills online. Keeps on saying we are having technical issues. Gone on today and can't see what's in my account. When is the issues been sorted?
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Jordan West
(@JordanW24448554) reported
My TSB debit card is being used again for Uber taxis down in London when I live in North Wales. 3 months in a row this has happened and every time they send me a new card plus they put a block on Uber taxis which doesn’t seem to be happening. £155.70 gone this month. @TSB
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Drew Wilson
(@Druburt56) reported
@TSB What is wrong with your phones Called support on Friday 34 minutes waiting for Fraud to answer no reply…Today 20 minutes still ringing no reply Pretty Poor
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Lorna
(@LlamaLorna) reported
@TSB I can't access online banking it won't send text or call to me to verify my identity
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FraserB
(@Frazbgoode) reported
Spent literally hundreds of pounds trying to sort out what are minor issues while abroad and it all goes round in circles. No one is accountable. Imagine asking to prove your current foreign address by coming into your nearest @tsb bank!!!? #endofmytether #tsb
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Sarah Smith 💙
(@clarriegrundy) reported
@TSB We have also been waiting three days for a call back- the ID has been emailed. This chap is a) trying to order a new card and b) to see if fraud has been committed I.e. money taken from his account. No one appears willing to help.
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michael smith
(@boabsmith45) reported
@TSB You could help make the life of the frail 80+ woman forced to wait 40mins in a queue yesterday to withdraw money (bank book) better, by opening more than 1 cashier counter #Shettleston - show some humility - practice what you preach and serve your customers !!
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JULIE ACTON
(@JULIE_ACTON1) reported
@TSB customer service - lodged a complaint 3 weeks ago, online form refers to response within 7 days. Please advise on more accurate response times !