TSB Bank

Is TSB Bank down in London, England?

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The latest reports from users having issues in London come from postal codes NW2 and EC1N.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in London, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in London, England 02/11/2026 10:00

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Transactions (19%)

    Transactions (19%)

  3. Website (19%)

    Website (19%)

  4. Login (5%)

    Login (5%)

Live Outage Map Near London, England

The most recent TSB Bank outage reports came from the following cities: London and Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomLondon Login
United KingdomHackney Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • Mark__Eadie Dalriada (@Mark__Eadie) reported from Enfield Lock, England

    Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • SnoopApp Snoop (@SnoopApp) reported

    @NatalieCaddick @TSB Hi Natalie - sorry for any inconvenience, TSB are still trying to fix the issue!

  • mikebroome_mike mike broome (@mikebroome_mike) reported

    @TSB Hi, I'm a customer that is affected by an upcoming Branch closure. I intend staying with TSB, however I have a query, if I pay funds into my account via the Post Office, how long is it before the funds appear in my account? Thank you.

  • elliexdando Ells💘 (@elliexdando) reported

    @TSB Can’t seem to set up memorable information when trying to register for my online banking as it keeps showing technical error message. Tried to phone the helpline earlier and managed to get through to someone who then cut me off. I have been trying to sort this for a month🥲

  • lauramaryharker Laura Harker (@lauramaryharker) reported

    @TSB Hi, I recently closed a business bank account but now I realise I need some bank statements from it. I don't have internet banking access anymore - is there another way to get the statements?

  • ems970 emma stacey (@ems970) reported

    @TSB Thanks . My question was around the poor communication of the event , rather than the actual fact that the money was taken. I only found out it was a bank error by chance - so had wasted other peoples time trying to find out why they had charged me twice. I should have been told

  • Ryannnnnn (@Ryannnnnn) reported

    @TSB Hi, my o2 direct debt hasn’t debited my account & shows on the mobile app as being active with date of last payment being the 15th feb. Are there any issues with DD’s?

  • myfootytravels Bas Goebbels (@myfootytravels) reported

    @TSB Just found about this after checking my transactions. My duplicate payments even included a £575 transaction. Why were your customers not contacted directly about this issue instead of posting a generic tweet?

  • Marcova89510869 Marco valente (@Marcova89510869) reported

    @TSB Get my complaint sorted this complaint started in December and were nearly at the end of March 15 days to solve a payment issue ... yeah right can’t believe still not one person has called me #shitshow

  • GreerIsla Isla Greer (@GreerIsla) reported

    @TSB yet again the app and internet banking is down and had no notice! Absolutely fed up with this and think it’s time to change banks! Enough is enough

  • LouiHitch louise hitchings 🏴󠁧󠁢󠁳󠁣󠁴󠁿🌈 (@LouiHitch) reported

    @TSB I'm really confused what is going on? Are there still problems? This morning I went into my account and the balance was less than I expected... duplicated payments and then when I've just logged in again, my balance is higher than this morning. This is really stressful 😭😭