Is TSB Bank down in London, England?
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The latest reports from users having issues in London come from postal codes NW2 and EC1N.
TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in London, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (52%)
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Website (19%)
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Transactions (15%)
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Login (15%)
Live Outage Map Near London, England
The most recent TSB Bank outage reports came from the following cities: City of London, Waltham Forest, London and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Transactions | |
| Waltham Forest |
Login | |
| London |
Transactions | |
| London |
Login | |
| Hackney |
Mobile App | |
| City of London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TSB Bank Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
@TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?
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john murphy
(@johnaze) reported
from
Camden Town, England
@TSB Temporary glitch.
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Grego Farray
(@GregFarray) reported
from
Eltham, England
@TSB I'm having problems contacting you and waiting for transfer please help
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Dalriada
(@Mark__Eadie) reported
from
Enfield Lock, England
Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.
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Sours21
(@Sours211) reported
from
Camden Town, England
@TSB can someone help me please my debit card payment is declined
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smodfs
(@smodfs) reported
from
Brentford, England
@TSB once again your app is broken and can't access my money , yes that's my money
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Clyde Blacks
(@clyde_blacks) reported
from
Ealing, England
@TSB this madness now my debit card and mobile banking has been not working since 9am!
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵💫
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Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??
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Straker Hair NW10
(@StrakerHair) reported
from
Brentford, England
@TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?
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Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
@ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!
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G8 Intel corporation
(@G8intelligence) reported
from
Harrow Weald, England
@TSB blocked support for the cause so new bank codes 04-00-75 36862584 Marc Mc Grory
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Brian Paddick 🇺🇦🏳️🌈🇬🇧👨❤️👨🇳🇴🏳️⚧️
(@brianpaddick) reported
from
Camberwell, England
Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄
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Sours21
(@Sours211) reported
from
Camden Town, England
@TSB Hi my debit card is not working
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Darren de Vally 🏳️🌈🏳️⚧️
(@darrendevally) reported
from
Lambeth, England
@TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.
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Ian Hankins ✝️
(@amgrumpy) reported
from
Wandsworth, England
@TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Becky
(@BeckyLennon13) reported
@tanyacoz @TSB Worst customer service team. I have an open complaint which hadn't even been assigned to someone. They're happy for me to be without a working bank card for weeks on end! No one listens when you call up. Just the usual '15 day response'
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Mark
(@MarkAnstee2) reported
from
Weston-super-Mare, England
@a_walls @TSB Must be an issue with tsb as im unable to login via the app either.
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Aaron Price
(@AaronLewisPrice) reported
@TSB Will do Phoebe, not a happy customer I got to hope the £41 pending transactions don't put the £11 I have left me into overdraft. Christmas is off the cards this year for me.
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S_06
(@S_A065) reported
@TSB is anyone actually working in the fraud department the past 2 days??? can't complete online form and can't speak to anyone...
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Robert Feal-Martinez #AllLivesMatter
(@Robfm) reported
Strong Customer Authentication coming to a bank account near you. What could possibly go wrong. Simple banks IT is notoriously unreliable. Using biometric identification, password verification etc will make online purchasing long winded and potentially impossible. WHY @TSB
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Grumpy Gay
(@jockthumper) reported
I stopped banking with @TSB yrs ago but my father still does. Had to get s replacement card and has been waiting for more than a week for the pin number. Gets the run around every time he manages to get through to an advisor with no resolve to the problem...
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Zaden Zane
(@ZadenZane) reported
@hippytea1 @TSB Did you get an answer to all this? Any resolution? 3 days sounds crap. Was it all legit? Surely they should be able to tell what's what quicker than that. And surely if they just change your a/c number that is gonna stop 99% of fraudsters unless they somehow have direct access..?
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Nainesh Tanna
(@NainTanna) reported
@TSB No this does help. The switch was a long time ago. I have a final statement from you. When I log in on-line to tsb there is no active accounts avaiable so why has tsb sent me a new card? Which account is this for?
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Sarah Dixon
(@SarahDixon) reported
@TSB Managed to do it on the website, but maybe a bug you need to look inro on the app?
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Nainesh Tanna
(@NainTanna) reported
@TSB Hi, I closed the account by informing you. I even had a problem getting and interest paid statement as a result so I had to make a complaint in April 2021. I had a cheque account with you.