Is TSB Bank down in London, England?
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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in London, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (58%)
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Transactions (15%)
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Login (15%)
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Website (12%)
Live Outage Map Near London, England
The most recent TSB Bank outage reports came from the following cities: City of London, Waltham Forest and London.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Transactions | |
| Waltham Forest |
Login | |
| London |
Transactions | |
| London |
Login | |
| Hackney |
Mobile App | |
| City of London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TSB Bank Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Darren de Vally 🏳️🌈🏳️⚧️
(@darrendevally) reported
from
Lambeth, England
@TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.
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G8 Intel corporation
(@G8intelligence) reported
from
Harrow Weald, England
@TSB blocked support for the cause so new bank codes 04-00-75 36862584 Marc Mc Grory
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Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
@ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!
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Clyde Blacks
(@clyde_blacks) reported
from
Ealing, England
@TSB this madness now my debit card and mobile banking has been not working since 9am!
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Brian Paddick 🇺🇦🏳️🌈🇬🇧👨❤️👨🇳🇴🏳️⚧️
(@brianpaddick) reported
from
Camberwell, England
Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄
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john murphy
(@johnaze) reported
from
Camden Town, England
@TSB Temporary glitch.
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵💫
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Dalriada
(@Mark__Eadie) reported
from
Enfield Lock, England
Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.
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Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
@TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?
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smodfs
(@smodfs) reported
from
Brentford, England
@TSB once again your app is broken and can't access my money , yes that's my money
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Ian Hankins ✝️
(@amgrumpy) reported
from
Wandsworth, England
@TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.
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Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??
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Sours21
(@Sours211) reported
from
Camden Town, England
@TSB can someone help me please my debit card payment is declined
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Grego Farray
(@GregFarray) reported
from
Eltham, England
@TSB I'm having problems contacting you and waiting for transfer please help
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Straker Hair NW10
(@StrakerHair) reported
from
Brentford, England
@TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?
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Sours21
(@Sours211) reported
from
Camden Town, England
@TSB Hi my debit card is not working
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Gill Warr
(@gill_warr) reported
@TSB Now I have the opposite issue more money has gone into my account than should have been refunded unless extra has gone in as compensation. Need to do my shopping tomorrow and scared to use my card because can't guarantee money will stay put in my account when I pay for shopping
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The Jackhammer
(@Kango_V) reported
@TSB @FionaCochran11 But, will you be transparent and publish the reason for the problem. And I mean a real breakdown, not just PR spin. Many tech companies do this and it actually builds trust. I'm waiting with baited breath
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BloomJewelleryDesign
(@bloom_jewellery) reported
@TSB @tsb how do I make a complaint? This service is not acceptable! I have had absolutely nothing from yourself, no text message or anything to say why this had happened. I was on the phone most of yesterday complaining to a company and accusing them of taken money from my account.
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@harveycatso
(@harveycatso) reported
@Soxthewavingcat @TSB Oh no, Mike, this is terrible! I hope your bank fixes it asap
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Sue Heyes
(@heyes_sue) reported
@TSB TSB, your customers have had no explanation why this has happened, can this be more transparent please??? More importantly, is this likely to happen again and what are you doing to mitigate the risks???. As a customer can I be assured that there has been no data breach!!!
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janet porch
(@janetporch1) reported
@TSB still no access to online banking for 5 days no refunds as promised what a mess
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Mehul
(@mehul31dec) reported
Morning and Thank you @TSB for sorting out the duplicate payment issue. It wasn’t very pleasant experience, it was pretty much panic day. However, this shouldn’t have happened in first place. Don’t be surprise if you lose your customers.
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Sian-Ishah Stoneham
(@IshahSian) reported
@TSB However, during that you caused me to be down to my few pounds, which is stressful when you have to commute to work and pay bills... Some compensation would be nice for all the hassel involved.
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gaz
(@GazzaRuss89) reported
@TSB I get that you’ve refunded people but a nice touch would be offering some compensation as you left a lot of people overdrawn even £50 compensation will be better than paying £550 to FOS per customer surely?
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Paul Byrne
(@MR_PAUL_BYRNE) reported
@TSB I’m still waiting to use my card as TSB chat told me they had blocked it yesterday following over £3000 being taken my mistake. No response yesterday on the chat to the issues. Please can you respond urgently. Finally time to switch I think, need customer service.