Is TSB Bank down in London, England?
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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in London, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (57%)
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Login (17%)
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Transactions (13%)
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Website (13%)
Live Outage Map Near London, England
The most recent TSB Bank outage reports came from the following cities: City of London, Waltham Forest and London.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Transactions | |
| Waltham Forest |
Login | |
| London |
Transactions | |
| London |
Login | |
| Hackney |
Mobile App | |
| City of London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TSB Bank Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
@ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!
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Grego Farray
(@GregFarray) reported
from
Eltham, England
@TSB I'm having problems contacting you and waiting for transfer please help
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵💫
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Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??
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Lisa Minot
(@lisaminot) reported
from
Borehamwood, England
@TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?
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Ian Hankins ✝️
(@amgrumpy) reported
from
Wandsworth, England
@TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.
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Dalriada
(@Mark__Eadie) reported
from
Enfield Lock, England
Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Siobhan Millar 💙
(@Siobhan1988) reported
Does anyone on my Twitter know what kind of solicitor I would need in order to deal with a complaint about @TSB Started off as a simple issue, they logged the complaint details incorrectly, someone 'investigated' those incorrect details & in spite of me giving them the chance to
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Tom Nicholls
(@tomrnicholls) reported
@TSB I’m having real trouble with your payments to approve on the iOS app. Every time I go in to approve it says an error has occurred. Please help!
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Adam Conlon independent media
(@AdamConlon15) reported
from
Manchester, England
@TSB why has a load of transactions from different companies that went out and came up on my statement dated 2nd march and then been debited again today as duplicates this shouldn't be happening you've toon nearly 115 from me in error !!
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Liam
(@liamdforsyth) reported
Oh I REALLY wish @TSB had a better online service... I as an end user shouldn't need to have prior knowledge that searching for transactions between the 1st Feb and the 28th Feb... don't include entries ON the 1st.
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CDF
(@craigfraser9) reported
@TSB been trying to make an online pmnt since Sunday. 5 calls to customer services over 90 mins, still no success. Made to go through the 101 of helpdesk fixes including switching off router and clearing browser cache (for a mobile phone app?) Do you have a fix for this yet?
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Alexandra North
(@NorthAlexandra) reported
@TSB your entire CX is failing across all channels. You've taken £100s of duplicated payments from my account, your online login is down, and both your app chat & automated helpline are stuck in a horror loop. Ofc there's no human in sight. Appalling treatment of your customers.
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HarveyDeads
(@DeadsHarvey) reported
@TSB Having a problem making an online payment to Aldi. Is this due to your new pain in the arse system where some transactions have to be authorised through the TSB app?
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JigglyRG
(@JigglyRG) reported
Have you issues with log in at the moment @TSB ? I have been getting error messages when the information is correct?
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Pearl Crispin-Rice
(@RiseburyCrisis) reported
Hey @TSB My card’s getting declined and your site won’t let me log in… does someone need to turn your bank off and on again please?
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Furniture Plus Ltd
(@FPlusFife) reported
@TSB FIX YOUR BROKEN APP!!!! Unable to make payments.