TSB Bank

Is TSB Bank down in London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in London, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in London, England 01/17/2026 09:10

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (68%)

    Mobile App (68%)

  2. Website (21%)

    Website (21%)

  3. Transactions (11%)

    Transactions (11%)

Live Outage Map Near London, England

The most recent TSB Bank outage reports came from the following cities: Hackney, City of London and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • Mark__Eadie Dalriada (@Mark__Eadie) reported from Enfield Lock, England

    Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • BeltonCarlo CarloBelton (@BeltonCarlo) reported

    @TSB you aren’t meant to be taking your online/mobile banking maintenance till 11pm. It’s just after 9.50pm, I’ve gone to transfer my son money to get a train ticket and can’t. This is terrible, especially with being a new cust. The service should be available. What am I to do?

  • Mellybee1811 Mel 🖤 (@Mellybee1811) reported

    @TSB is there a problem? As my card won’t work online on in shop

  • SteveRamsay SteveRamsay (@SteveRamsay) reported

    1 hour 20 minutes to get @TSB to remove *another* incorrect fraud flag from my account...this time 1 disconnection, spoke to 4 people on awful phone lines and "enjoying" 1 hour of hold tones/music. @TSB - your customer service experience is ghastly.

  • kerri_s03 Kerri Savage (@kerri_s03) reported

    @TSB strikes again….log in to be told I have 0 accounts 💀💀!!

  • unsynq Paul (@unsynq) reported

    What ******** are you lot playing at? I know you have scheduled maintenance tonight but why ******** is it at 9:55pm! It clearly states on the app and your website it's to start at 11:30pm.. You lot schedule more maintenance than a maintenance man doing maintenance. @TSB

  • Epictetus_2 Epictitus 🐥 (@Epictetus_2) reported

    @TSB It's not even 10 yet and the apps down already. I have no access to my accounts! How can TSB do this every time

  • tobiasaloysius Ashley (@tobiasaloysius) reported

    @TSB is there an issue with digital banking app tonight ?

  • StefanDavies995 Stefan Davies (@StefanDavies995) reported

    @TSB are there app issues at the moment

  • k3ross Keith Ross (KR055) (@k3ross) reported

    @TSB sort your **** out, showing I have no accounts and can’t send my Son money and he needs it urgently !!!!

  • Zwaology ZwaologyZuko (@Zwaology) reported

    @TSB Is your mobile app not working?