TSB Bank

Is TSB Bank down in London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in London, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in London, England 12/08/2025 06:40

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Transactions (20%)

    Transactions (20%)

  3. Website (13%)

    Website (13%)

  4. Login (7%)

    Login (7%)

Live Outage Map Near London, England

The most recent TSB Bank outage reports came from the following cities: City of London and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App
United KingdomLondon Transfer

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • Mark__Eadie Dalriada (@Mark__Eadie) reported from Enfield Lock, England

    Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • GailArmatage Gail Armatage (@GailArmatage) reported

    @TSB No good enough for pay week @TSB I have no access to a bank as local branch doesn't exist !! Need to make transfers

  • Shannnn_98 𝓼𝓱𝓪𝓷𝓷𝓸𝓷 🌴 (@Shannnn_98) reported

    @scot_to_be_indy @TSB She put this tweet up at 7:17 this morning. Maybe it wasn’t trending by then as it isn’t a priority for people who are working, dealing with kids etc, at that time of the morning to jump on Twitter and alert the rest of the world that the TSB app is down?

  • Markiimg M G G (@Markiimg) reported

    @Carrielou73 @TSB Mine is the same - same utterly poor service

  • Nikki49649706 Nikki (@Nikki49649706) reported

    @TSB I tried to pay something on card gor declined twice managed to get on app for the money to show come out of my account twice and gone down again

  • bigbadwolf2022 BigBadWolf🇬🇧🇺🇦💙 (@bigbadwolf2022) reported

    @TSB Not good enough! I have a works lotto syndicate to pay for tonight! Imagine if the winning numbers come up and I couldn't make the ticket purchase as a result of your poor service.

  • Pink_Sock337 PS (@Pink_Sock337) reported

    @newgrandmomma @TSB How can a bank be allowed to function if it blocks people access to their money? Completely shambolic.

  • Kel_NFFC Kel Curwood ⭐️⭐️ (@Kel_NFFC) reported

    @TSB what’s wrong with internet banking all day I’ve been trying to move money and I can’t when I manage to log in!

  • elainemcd Elaine McDougall (@elainemcd) reported

    @TSB Any update? Communication re issue is diabolically poor!

  • SarksK K.Live (@SarksK) reported

    @TSB Can you fix this flippin issue, I’m trying to pay bills and right now I can’t access my money. Maybe you guys should have stayed with Lloyds!!!

  • TappedTwenty4 Tapped TwentyFour (@TappedTwenty4) reported

    @TSB you lot are taking the absolute liberty, when is this issue gonna resolve I don’t wanna hear no so sorry to hear that garbage message, tell me will it be resolved today I have money in my savings I can’t even access I need to get stuff for my baby in!