TSB Bank

Is TSB Bank down in Brentford, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Brentford, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Brentford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Brentford, Greater London, England 11/17/2025 02:25

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (13%)

    Website (13%)

  3. Login (13%)

    Login (13%)

  4. Transactions (6%)

    Transactions (6%)

Live Outage Map Near Brentford, Greater London, England

The most recent TSB Bank outage reports came from the following cities: Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Mobile App
United KingdomLondon Mobile App
United KingdomLondon Transfer
United KingdomLondon Transactions
United KingdomLondon Website
United KingdomLondon Transactions

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Brentford, England

Latest outage, problems and issue reports in Brentford and nearby locations:

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • smodfs smodfs (@smodfs) reported from Brentford, England

    @TSB once again your app is broken and can't access my money , yes that's my money

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • MhMyxacc444 MH (@MhMyxacc444) reported

    Another day of no access to my @tsb account and no acknowledgement or ref number for my complaint.

  • samicosgrove Sam 🤍 (@samicosgrove) reported

    @TSB Hi Lesley, I’ve just tried this and it’s still not working. Any suggestions how I can view my saving pots/transfer money? As you’ve closed the majority of your branches.

  • MhMyxacc444 MH (@MhMyxacc444) reported

    @l4anders226 @TSB I’ve been with them for 5 minutes and already realised what a **** show they are

  • AndreaLSimpson Andrea Simpson (@AndreaLSimpson) reported

    @TSB so as a business we have banked with tsb for 4 years been blocked from making and receiving payments twice. Customer service not good. Won’t unblock until you submit a form. Emails go to spam and they don’t ring you. Very very poor. Especially when you have staff to pay.

  • LDNNI2024 Anthony (@LDNNI2024) reported

    @santanderuk @TSB Got a new card after account was access by fraud, sent new card out then send out numerous PIN numbers!!!!!

  • MhMyxacc444 MH (@MhMyxacc444) reported

    @mototingle @Exuptoy @TSB I joined them last month because of switch bonus now I’ve had no access to my account for almost a month. They are best avoided

  • MhMyxacc444 MH (@MhMyxacc444) reported

    @Tall_YounGC @TSB I joined then in September. This is the 4th week of no online acc access. No reference number provided for complaints. Appalling customer service. I’m trying to leave and even that’s proving almost impossible

  • lisacooper1322 Lisa C (@lisacooper1322) reported

    @TSB It’s ok I’ve seen from another thread it was down to a security breach and some customers cards have been compromised, seems there’s a few, not impressed at the lack of communication from tsb as to why the new card was been issued, just the fact it was, had to find out from X 🙄

  • MhMyxacc444 MH (@MhMyxacc444) reported

    @_DundeePerfect_ @TSB Don’t get your hopes up. I just joined them too. Same bother with cards and codes for online. Took 3 calls and left with a hefty phone bill trying to get access. Then lost it again. They keep saying user name isn’t correct while emailing me that exact username.

  • MhMyxacc444 MH (@MhMyxacc444) reported

    @murraymeikle @TSB Been a customer for 5 minutes and have enough of them already. Well done if you’ve survived so long