TSB Bank

Is TSB Bank down in Brentford, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Brentford, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Brentford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Brentford, Greater London, England 10/25/2025 17:45

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (48%)

    Mobile App (48%)

  2. Login (24%)

    Login (24%)

  3. Website (19%)

    Website (19%)

  4. Transactions (10%)

    Transactions (10%)

Live Outage Map Near Brentford, Greater London, England

The most recent TSB Bank outage reports came from the following cities: Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Mobile App
United KingdomLondon Mobile App
United KingdomLondon Transfer
United KingdomLondon Transactions
United KingdomLondon Website
United KingdomLondon Transactions

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Brentford, England

Latest outage, problems and issue reports in Brentford and nearby locations:

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

  • clyde_blacks Clyde Blacks (@clyde_blacks) reported from Ealing, England

    @TSB this madness now my debit card and mobile banking has been not working since 9am!

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • smodfs smodfs (@smodfs) reported from Brentford, England

    @TSB once again your app is broken and can't access my money , yes that's my money

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • NoahAttenborou1 Noah Atten (@NoahAttenborou1) reported

    @TSB Apple Pay and debit card also not working, it’s declining all payments. Helpful!

  • HSE_physics Ping 🚀 🔶 #FBPE 🏳️‍🌈 (@HSE_physics) reported

    @TSB Note: petrol stations are NOT kind and understanding if you "don't have means to pay", even though you drove in there with what you thought was a perfectly working debit card.

  • cryptoexposure Crypto (@cryptoexposure) reported

    @TSB you do realise you are having problems? If you message me back ‘Hi. We’re aware some customers may be experiencing issues with our Mobile App and Internet Banking. We’re working to resolve this as soon as possible and apologise for any inconvenience caused.’ you owe me £1000

  • DebsWilson26 Debbie Wilson (@DebsWilson26) reported

    @TSB Time to move banks after 20 years, it would be nice to give some ETA on a fix. This is peoples money and on payday - really unacceptable and lack of communication is going to crucify your bank.

  • imo_ebbo Imogen ♡ (@imo_ebbo) reported

    @TSB so the banking app has been down since 6pm last night. Can't travel to important appointments as can't use card even though there is money in my bank... I hope you're gonna compensate your customers for this MAJOR setback...

  • LosingPatience0 J 🏴󠁧󠁢󠁳󠁣󠁴󠁿🤷🏻‍♀️ (@LosingPatience0) reported

    @TSB @RonRuttle You're not working fast enough, this has been over 12hrs now and I need to transfer money to my daughter!!

  • seokjinsouls lu (@seokjinsouls) reported

    @TSB fix your app already omfg

  • funsizequeerdo Messwiththehonkgethebonk (@funsizequeerdo) reported

    @TSB Internet banking from a computer is working now, but mobile banking isn't

  • CDTravers Claire Travers 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@CDTravers) reported

    @Carrielou73 @TSB The login issue is just the app, can't login via the internet either. C'mon @TSB get this sorted & why weren't customers notified of this? 😡

  • Jacquel01037887 Jacqueline Wells (@Jacquel01037887) reported

    @tsbcomplaints @TSB I am trying to put on a complaint, to no avail, Internet banking not working since 9am,i usually do bankers transfers, but obviously couldn't due to IB, not working, so have had to ride about town, trying to find an ATM cash machine, made me late for a hospital appointment!!! 🙄