TSB Bank

Is TSB Bank down in Brentford, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Brentford, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Brentford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Brentford, Greater London, England 10/04/2025 04:00

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (27%)

    Login (27%)

  3. Website (12%)

    Website (12%)

  4. Transactions (4%)

    Transactions (4%)

Live Outage Map Near Brentford, Greater London, England

The most recent TSB Bank outage reports came from the following cities: Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Mobile App
United KingdomLondon Mobile App
United KingdomLondon Transfer
United KingdomLondon Transactions
United KingdomLondon Website
United KingdomLondon Transactions

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Brentford, England

Latest outage, problems and issue reports in Brentford and nearby locations:

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

  • SmartassShannon No Added Sugar Baby 🍬 (@SmartassShannon) reported from Tottenham, England

    The @TSB Tottenham branch customer service is absolutely shocking!

  • clyde_blacks Clyde Blacks (@clyde_blacks) reported from Ealing, England

    @TSB this madness now my debit card and mobile banking has been not working since 9am!

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • G8intelligence G8 Intel corporation (@G8intelligence) reported from Harrow Weald, England

    @TSB blocked support for the cause so new bank codes 04-00-75 36862584 Marc Mc Grory

  • smodfs smodfs (@smodfs) reported from Brentford, England

    @TSB once again your app is broken and can't access my money , yes that's my money

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • KimElizabethF Kim Fletcher (@KimElizabethF) reported

    @TSB its really pointless. I just got off the phone to your complaints department and i was told i have to wait..again, being told it will turn up in 4/5 working days like i was told on the 9th, 19th, 26th and on the 29th of July

  • GrahamThomas Graham Thomas (@GrahamThomas) reported

    @TSB Do not trust this app. Or bank. They do not help protect money. They cannot control thier old bank accou to and do not shutdown accounts from Nigerian scammers. #notaproperbank

  • andrewmmhall Andrew Hall (@andrewmmhall) reported

    @TSB Every Saturday morning I login to do online banking and there is always an issue with it. Do you do maintenance then or something? I am considering moving bank after having been with you for probably about 30+ years because of this

  • CleggyGrant Caroline Grant (@CleggyGrant) reported

    @TSB why can’t your staff help over the phone with an under 16 account? You close local branches and then expect a child to be able to drive to the nearest branch 25 minutes away where there’s no public transport worth having? 🤯

  • elise_1204 Elise (@elise_1204) reported

    @TSB hi! I opened a bank, have my card and pin but yet to receive my online banking details. Can you please help?

  • TheCake4all Robert (@TheCake4all) reported

    @TSB is it possible to request a statement going back 3 years? I can only print 5 pages on the website

  • Saqib64442011 Saqib (@Saqib64442011) reported

    @TSB I received one letter of 21st June from Mr Fairbairn from customer relations... replied to him and since then no response whatsoever...

  • CZ6PL0j6P8MRepN - (@CZ6PL0j6P8MRepN) reported

    @TSB Hi, I deposited a cheque and can see this on my online banking however my balance hasn’t been updated. Help please!

  • Martin56354261 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧Scotch whisky🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Martin56354261) reported

    @TSB Business customer. I deposited a cheque at a local PO (Ballater) on 07/07/21. It didn't appear in my account. Called TSB to find out what's happened to it three weeks ago. Absolutely NO contact from TSB since. WHAT'S HAPPENING ABOUT THIS?

  • andrewmmhall Andrew Hall (@andrewmmhall) reported

    @TSB Not much I can say, I login and keep getting errors. My son had same issue so if you are not aware it is likely because people don’t report it! You really, really need to check it out!