TSB Bank

Is TSB Bank down in Brentford, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Brentford, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Brentford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Brentford, Greater London, England 01/14/2026 21:25

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (20%)

    Website (20%)

  3. Transactions (15%)

    Transactions (15%)

Live Outage Map Near Brentford, Greater London, England

The most recent TSB Bank outage reports came from the following cities: Hackney, City of London and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App
United KingdomLondon Mobile App
United KingdomLondon Transfer

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Brentford, England

Latest outage, problems and issue reports in Brentford and nearby locations:

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • farquhar_ D & G Farquhar (@farquhar_) reported

    @TSB all very well if someone would answer the call- I have lost flight prices etc before because of your bank issues- I just want to pay things at the time and expect a better service from Tsb

  • muzzer_mc Murray McAlpine (@muzzer_mc) reported

    @TSB Why would my credit card limit drop by over £3000 in the space of a few hours? I’ve had no notification that my credit limit was going to go down? I’m now over the credit limit because of this!! 😡

  • IDetestSNP 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧Scotch whisky🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@IDetestSNP) reported

    @TSB Absolutely DIRE service from TSB. TSB cheque in envelope deposited at Ballater PO on 24/11/22. Appears in account today, now got to wait three working days to clear. 12 days to pay in a cheque?

  • IDetestSNP 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧Scotch whisky🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@IDetestSNP) reported

    @TSB I was informed by "Zoe" that she doesn't give out her last name and that she is the "only Zoe" in customer services. As she is the only person called Zoe, you can get all the details from her.

  • manuleach manuleach (@manuleach) reported

    @TSB I can't access my account. I type my username, password, and the digits from my memorable info. This is clearly correct, as it then asks me for an OTP. I type that correctly and it tells me I have entered something incorrect and threatens to lock me out

  • roseanna007 Rosie (@roseanna007) reported

    @TSB But what happens if you don't locate the customer? Does it go to charity?

  • JustNice89 James Brown (@JustNice89) reported

    @TSB Will they be able to help by phone? They said they couldn’t earlier. I’m still unsure if I am expecting something in the post, or at this point not.

  • khaliq_sheikh sheikh (@khaliq_sheikh) reported

    @TSB Can't login via Android app to approve payment. OTP fails and keep getting 'We weren't able to do that', re-installed app as well. Had this issue for weeks, I can login via browser, but no way to approve a payment via browser! What do I do?

  • BurnettGlen Glen Burnett (@BurnettGlen) reported

    @TSB any chance of you lot answering the call ?? As I need to talk to you urgently and it's getting a tad annoying with these on going issues......

  • IDetestSNP 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧Scotch whisky🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@IDetestSNP) reported

    @TSB Cheque missing after being posted to TSB on 24/11/22. Have spoken to "Zoe" customer service agent about complaint, not happy with the result so I asked to speak to someone above her and was duly informed that there is no one. I have GOT to PAY for this DIRE SERVICE.