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TSB Bank

TSB Bank down? Current status and problems in Brentford, Greater London, England

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Full Outage Map

Problems in the last 24 hours in Brentford, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Brentford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  • 44% Mobile App (44%)
  • 24% Transactions (24%)
  • 16% Website (16%)
  • 16% Login (16%)

Live Outage Map Near Brentford, England

The most recent TSB Bank outage reports came from the following cities: City of London, and Waltham Forest.

CityProblem TypeReport Time
City of London Transactions 1 month ago
Waltham Forest Login 1 month ago
London Transactions 2 months ago
London Login 2 months ago
Hackney Mobile App 3 months ago
City of London Mobile App 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Brentford, England

Latest outage, problems and issue reports in Brentford and nearby locations:

  • amgrumpy
    Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • lisaminot
    Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

  • johnaze
    john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

  • brianpaddick
    Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • Sours211
    Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • darrendevally
    Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • RuthRobinsonLon
    Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • lisaminot
    Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

  • StrakerHair
    Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • smodfs
    smodfs (@smodfs) reported from Brentford, England

    @TSB once again your app is broken and can't access my money , yes that's my money

  • lisaminot
    Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

  • Sours211
    Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • adam14323256
    adam (@adam14323256) reported

    @TSB No I haven’t. It’s the same issue as everyone as was having last weekend maybe. Where it kept getting declined even though there’s clearly funds

  • FilmPhilDoc
    🇪🇺Maskless Plague Island Johnson Variant Jaunts (@FilmPhilDoc) reported

    @BarristerNF @TSB Finally got it sorted. 90 minutes out of my day for an issue that was not my fault.

  • willsbrownscot
    William Brown (@willsbrownscot) reported

    @TSB One time passcodes are taking over the two minutes and it’s causing issue logging in

  • Holyrudegirl
    A⭐️ (@Holyrudegirl) reported from Edinburgh, Scotland

    @Uma12s @TSB Hiya, sorry I just saw your tweet. I tried my debit card to make a purchase online & it worked. Yours working yet?

  • RedLaser4000
    RedLaser4000 (@RedLaser4000) reported

    @TSB not sure why you need a DM, fairly simple - logging in needs a one time passcode if new device. Works if you ask for it on a mobile, produces the error if you check the box for the landline.

  • BarristerNF
    Neil Fawcett (@BarristerNF) reported

    @FilmPhilDoc @TSB It's a pain. I spent about 15 years with NatWest. They managed to lose piles of cheques deposited with them on two separate occasions. Customer service terrible. A huge monolithic unresponsive slow bank. Have used Starling for business now for years- amazing.

  • LauTly
    Lauraa♥ (@LauTly) reported

    @TSB Still not working?!

  • TSB_News
    TSB News (@TSB_News) reported

    On Fraud, Debbie highlights that @TSB is the only bank to disclose a full customer refund rate under its Fraud Refund Guarantee. She reports that over 40% of senior roles are now held by women. And @TSB is the only Bank to be accredited by the Good Business Charter.

  • claredownie1
    Clare Downie (@claredownie1) reported

    @TSB I have tried to log on to system today and been having issues, requires to send otp states within 2 mins arrives 5 mins later once keyed in then it states another error has occurred! Do you have more issues today!

  • MJCarnie
    Michael Carnie (@MJCarnie) reported

    @TSB @thomasjboulton Unfortunately this issue hasn’t been resolved, still can log in through the app or on my laptop?