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TSB Bank

TSB Bank Outage Map

The following outage map shows the most recent areas in the United Kingdom where TSB Bank users have reported their issues and outages. If you are having an issue with TSB Bank and your location is not listed, make sure to submit a report below.


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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

TSB Bank Most Affected Locations

Outage reports and issues in the past 15 days originated from:

TSB Bank Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:
  • Greg Meechan (@MeechanGreg) reported

    @tsb. So annoying when you phone customer services, wait on hold to get through, ask the advisor the same question 3 times and they answer wrongly because they haven't listened properly. They then warn me for getting annoyed at their incompetence.

  • Sarah Evans 🇺🇦 (@Lifecaptivity) reported from Rothwell, England

    @TSB lost a customer of 23 years today, absolutely shockingly crap, got palmed off during the TSB Lloyds split, just closed my local branch, had enough of the utter crapness.

  • carl chamberlain (@calmcarl) reported

    @TSB Great advice. I eventually got to talk to someone but their words were mostly garbled by a terrible connection or their mic not working.

  • 𝕁𝕒𝕞𝕖𝕤 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦 (@jamesrc74) reported

    @TSB my pensioner mother is still waiting for a phone call from @TSB in Perth when told it would be next day 4 days ago! Your customer service is pathetic!

  • Nick Anthony (@bigbonzo1) reported

    The National Lottery reps were not concerned that this could be a data breach. The @TSB were excellent. Did anyone realise that the card details on the Lottery site cannot be deleted unless the account is closed? Will buy in retailers from now on. 2/2

  • Midnight To Six Man (@MTSMFTFTFJ) reported

    @prideofscot @TSB @Daily_Record On her way home?... With a Police issue radio still switched on? Or did they phone her personally, and especially, to come back, get all her safety gear on and then go and deal with the knife-wielding attacker? Or am I being cynical?

  • Neil Christie (@twittheNeil) reported

    @TSB Had two payments due today and they are showing as being made in my account but what’s the reason behind the second payment, to each, of £0.00 to each? I see others have had problems too, mine just part of the same.

  • Sally Baker (@SallyBa54924826) reported

    @TSB After 5hours of waiting on the phone being shunted from department to department hoping for a solution to a very simple issue. Having spoken to supervisors, & operatives I am still no further nearer to a resolution! You are supposed to care about your customers. Shame on you

  • Dominic Ainsworth (@dominica52) reported

    @TSB so what was the issue, where did that money disappear to?

  • Jack Garfinkel (@CuriousScutter) reported

    @TSB .@TSB can only send out cards and new PINs by post. They cannot help you in branch, even if you have ID. They can give you cash, which is nice but also very 2010. Their staff are polite, but the bank's policies mean they can't help.

  • Jack Garfinkel (@CuriousScutter) reported

    .@TSB needed help with a lost card, was told by you on the phone I could help for the weekend if I went in branch with ID. I went. They were nice but couldn't help me. Now I've also wasted all my lunch break because you closed my local branch. Nice one 👌

  • Stevie-L (@Steven_Lynch) reported

    @DS19484 @TSB Same, @TSB more I.T issues?

  • Slug (@SlugManc) reported

    HUGE issue going on @tsb today, check your standing orders have been processed! Surprised more people are not tweeting about it

  • Keely (@keelyscotthall) reported

    @BeckyMoorcroftx @TSB I’ve had the same aswell this morning,that’s why I came to look on Twitter if any problems so it defiantly must be a issue

  • Rebecca..x 🦋 (@BeckyMoorcroftx) reported

    @TSB Hi a regular scheduled standing order has left my account but has not been received by the recipient. Is this a known issue?


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