TSB Bank Outage Map
The map below depicts the most recent cities in the United Kingdom where TSB Bank users have reported problems and outages. If you are experiencing problems with TSB Bank, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TSB Bank users affected:
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Transactions
TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Raul Alexandre
(@Raul_Xandre) reported
@welshgy @TSB I got told they aim to fix it asap and to try again in 1 hour
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Nicola Dempsey
(@Nicoladempsey99) reported
@TSB is on line payment system down? keeps declining payments.
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Lyndsay R
(@LyndsayJR99) reported
@TSB Is your authentication service down? I can't place an order with Ocado using my TSB card - it directs me to a OTP page rather than the usual app payment approval method - which then doesn't work. Seems like others are having issues too...
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Dave Thomas
(@SargeJeep) reported
@TSB Ok, we give up, 1 hour plus on hold with no answer, an appalling service, still locked out of account and will have to do it all again tomorrow. Time to change banks I feel.
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teenybash 🏴
(@teenybash6) reported
@TSB on line banking down again. Unable to transfer money
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Rebecca Glover
(@glover_lshtm) reported
@TSB 1/2 Yesterday, after hours of worry, I finally got through to CS reps & was told that your credit card services are down for loads of clients. Was told fix w/in hours but today still down. I (and surely others) have to book work travel, online groceries, trains. What is up?
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Four X 🇺🇦
(@Four_X_2K3) reported
@loneranger_86 @TSB Been having the same issue on Amazon. It's got to be on TSB end.
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Maici
(@maismate_) reported
@TSB hello I’m locked out of my app but each time I phone up I’m on hold for an hour and no answer can you please help?
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Alan Begg 🏴 ☮️✌
(@77alanb77) reported
@TSB Your app is ****. That is the tweet.
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EzzyWHESywoo and Figgy too
(@Ezzywezywoo) reported
@TSB @loneranger_86 Same here! Just won't log in!
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Chelsie Tilley
(@Chelss_1992) reported
@andertoc77 @TSB Are u having problems with failed online transactions?
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Christine Anderton
(@andertoc77) reported
Seems @TSB is having problems again!!! Ok what ever but why can't you keep customers informed on your socials or website instead of leaving people in the dark? It really is poor customer service.
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Lynsey
(@PearlofagirlUK) reported
@TSB why can’t you just communicate with your customers and put a statement on website, APP and socials that you’re experiencing problems with online payments? Instead of letting people panic and your cust service teams get bombarded with calls?
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Four X 🇺🇦
(@Four_X_2K3) reported
@TSB @nitram74 Any ETA on the fix as I need to order my food and groceries, I need to get them online because of my Social Anxiety Disorder.
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paul stephens
(@paulstephens56) reported
@TSB are you having issues with online payments? i have tried to make a payment all works fine until you sending me a code which has not come through
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