TSB Bank

TSB Bank Outage Map

The map below depicts the most recent cities in the United Kingdom where TSB Bank users have reported problems and outages. If you are experiencing problems with TSB Bank, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TSB Bank users affected:


tsb-bank-uk Hero Image

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 28
Liverpool, England 11
Manchester, England 10
Birmingham, England 7
Glasgow, Scotland 6
Sheffield, England 5
Nottingham, England 4
Edinburgh, Scotland 4
Leicester, England 3
Kingston upon Hull, England 3
Johnstone, Scotland 3
Bristol, England 3
Stoke-on-Trent, England 3
Rossendale District, England 3
Bedford, England 2
Cardiff, Wales 2
Kirkcaldy, Scotland 2
Falkirk, Scotland 2
Greenock, Scotland 2
Glenrothes, Scotland 2
Huddersfield, England 2
Stirling, Scotland 2
Cambridge, England 2
Spalding, England 2
Bury St Edmunds, England 2
Worcester, England 2
Bermondsey, England 2
Aberdeen, Scotland 2
Walsall, England 2
Southampton, England 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • ffew85 Emma (@ffew85) reported

    @TSB Always wondered what TSB stands for…now I know. The S**t Bank. Why hasn’t this problem been fixed yet?! This is ridiculous!

  • matttothecat Cat (@matttothecat) reported

    @TSB no access to my bank on payday? Absolute farce

  • Ele_yarn Ellie Yarnold (@Ele_yarn) reported

    @TSB It’s actually making it more annoying copying and pasting the exact same response to everyone on this thread. We know you’re sorry, we know you’re working on it but to have a banking system down all day is ridiculous- where is your disaster recovery plan for these instances?!

  • mathew92davies Mathew Davies (@mathew92davies) reported

    @TSB why is #tsb giving the same generic responses this is not customer service, tell us what’s happened, this is so annoying for customers

  • Stuart_Adam522 Stuart Adamson (@Stuart_Adam522) reported

    @TSB Same thing happened a while back and it took ages to fix. I'm in the middle of Ukraine, can't access my bank or withdraw money. ******* useless you lot are. I'm switching.

  • Save_The_Dodos CJ (@Save_The_Dodos) reported

    @Poultry97 @TSB Is this just online banking or is card also not working my dad's isn't?

  • Karenks1063 Karen ks (@Karenks1063) reported

    @TSB any news yet? Still cant access my app or internet. Getting worried now!

  • motoandcycle MotoandCycle 🚲 🏁 🇺🇦 (@motoandcycle) reported

    @TSB Thank you. It's been all day and still not working. I have bills to pay

  • chelle_t1983 Michelle Louise Thompson (@chelle_t1983) reported

    @TSB Sorry doesn't really cut it anymore though does it when you have left myself and other customers high and dry. Still with no update on when this will actually be resolved or what you are doing to fix this. Absolute shambles of a bank and looking to move my custom now.

  • Sddmate Simon **** (@Sddmate) reported

    @TSB Still no access. Are you going to pay for any charges I incur because I can’t do my banking. It’s not acceptable

  • kendalmilne_ Kendal (@kendalmilne_) reported

    @TSB Still no access to my bank? Do we know how much longer it will be?

  • kirstyreid1768 Kirsty Reid (@kirstyreid1768) reported

    @TSB It’s not some customers though. It’s all customers! Shocking service again from @TSB

  • Lunanie Luna #blacklivesmatter (@Lunanie) reported

    @TSB No: telephone, mobile or online banking, cash machine won't take the card and chip and pin device declines the payment. What is going on? What is the issue, were you hacked? Are our accounts safe?

  • Save_The_Dodos CJ (@Save_The_Dodos) reported

    @Lunanie @TSB Having the same issue here

  • LottieHoughton Lottie Houghton (@LottieHoughton) reported

    @Chris_Holmes_1 @TSB I have been trying with standard log in all day, doesn’t work for all unfortunately 😢

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