TSB Bank Outage Map
The map below depicts the most recent cities in the United Kingdom where TSB Bank users have reported problems and outages. If you are experiencing problems with TSB Bank, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TSB Bank users affected:

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Clarke (@Dave_Clarke_) reported
@TSB when will you fix the system so I can recover my user id etc using your website?
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OiYou (@flythosecolours) reported
@SKinnock @TSB If any Labour MP gives a damn about carers that much, they'll vote against the cuts to disability support. This is not photo opportunity stuff, and for God's sake, don't be the fraud Kendall has shown herself out to be, with her "close to my (nonexistent) heart" crap.
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IanD (@IanD0001) reported
@SKinnock @TSB Yet you support PIP cuts that you know will harm those same carers. You are a hypocrite sir. I had high hopes for you. Not any more.
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Joyful Cynic (it/that) (@A_Joyful_Cynic) reported
@SKinnock @TSB How did you feel knowing so many of those you met were about to have the pittance of support the government provides through Carers Allowance stopped as the people they care for have PIP stopped even though their needs are unchanged?
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Chris John Ball (@cjball_london) reported
@SKinnock @TSB I'm a carer, I'm sorry but this is performative. The fact that a Labour Govt are pushing ahead with pernicious cut to support for disabled people and carers without first having had the results back from the sham consultation speaks volumes as to your intent.
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Garry Munro (@GarrMunro) reported
@TSB is there an issue with payment authentication? Been trying all day but not sending the authorisation code to me. I know not phone issue as calling and getting normal text with no issues
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Clh 🏴🏴 (@clhclhhiggsees) reported
@carersweek @TSB @TSB if you have branches on high streets, are you willing to host carer support sessions? On a specific day with an appointment a carer or person that needs info and advice can visit an organisation at your branch for support. The model is effective in reaching people.
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Barra (@tim_barra) reported
@TSB Has lost my money – an International payment has disappeared no trace no text message no nothing – appalling service by @TSB
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Rachael Santangelo (@Beleza_Rach) reported from Newcraighall, Scotland
Please people do not use the absolute nonsense that's @TSB. Finding out that your 93 yr old house bound granny isn't getting her weekly @Morrisons delivery because suddenly after 5 months of it happening TSB decide it is suspicious and block the transaction is not what you need
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RedLaser4000 (@RedLaser4000) reported
@pinkjockalypse @TSB @tsb never believe fault reports - you just get told to reinstall the app or delete cookies, neither of which have ever solved any IT problem. Their system is still bodged from the 2018 collapse. Change banks.
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Steve Cook (@Country_Steve) reported
@TSB Not to worry, I logged out & back in and it was working
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Graeme (@happyhawky) reported
@TSB I have worked in Customer Service for almost 30 years and Lewis’s response is the worst reply to a customer complaint I have ever seen. Actually disagreeing with my partner’s version of events, that David didn’t offer poor service and confirming the bank don’t want her cash.
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Graeme (@happyhawky) reported
@TSB No wonder banks are closing when David at your Jarrow branch delivers such poor customer service, actually informing customers you don’t want their cash. When businesses treat customers as an inconvenience it is no surprise they take their business elsewhere. #goodbyeTSB
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Graeme (@happyhawky) reported
@TSB No wonder banks are closing when David at your Jarrow branch delivers such poor customer service, actually informing customers you don’t want their cash. When businesses treat customers as an inconvenience it is no surprise they take their business elsewhere. #goodbyeTSB
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Máira (@irish1967x) reported
@TSB why am i stranded abroad with no access to my account, penniless😡😡, DM me, compensation