TSB Bank

TSB Bank Outage Map

The map below depicts the most recent cities in the United Kingdom where TSB Bank users have reported problems and outages. If you are experiencing problems with TSB Bank, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TSB Bank users affected:

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Birmingham, England 3
London, England 3
Manchester, England 3
Cardiff, Wales 2
Milton Keynes, England 2
Kingston upon Hull, England 2
Bolton, England 2
Aberdeen, Scotland 2
Welshpool, Wales 1
Sandbach, England 1
Bilston, England 1
Bournemouth, England 1
Dundee, Scotland 1
Peterborough, England 1
Athlone, Leinster 1
Bushey, England 1
Gainsborough, England 1
Edinburgh, Scotland 1
Cupar, Scotland 1
Glasgow, Scotland 1
Lincoln, England 1
Kilbirnie, Scotland 1
South Shields, England 1
Havant, England 1
Coventry, England 1
Croydon, England 1
Hove, England 1
Morpeth, England 1
Trowbridge, England 1
Castle Douglas, Scotland 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Zefloofpotato Alex (@Zefloofpotato) reported

    @TSB Hi, just restarted and tried again and it’s working now. Thanks.

  • MontroseJo jo montrose (@MontroseJo) reported

    @TSB are there issues with the app, kept saying ti could authenticate my device so I deleted and redownloaded, get as far as requesting the code by teslxt to reset up and it nevers comes through and I get the same device message again

  • WeWantEY RiceyB (@WeWantEY) reported

    @TSB After 2 hours on hold, the cretin who finally answered, thought he was placing me on hold, didn't and said outloud "bye bye" and disconnected me! Awful service. How do I make a formal complaint?

  • lisa_lsjhaydon lisa haydon (@lisa_lsjhaydon) reported

    @TSB Still having technical issues!?

  • karenhenry65 Karen (@karenhenry65) reported

    @TSB Morning. Trying to make a payment from TSB acct to another Bank through app and no option to confirm payment. Partner has same issue. Needs to be done today for an online Easter shop which is scheduled. Any issues?

  • JimSmit33060662 Jim Smith (@JimSmit33060662) reported

    @TSB am trying to log in to the app a d it's telling me I have to reregister my device? Are you having issues at your end?

  • Pmacdon10P Pmacdon10*** Pmacc (@Pmacdon10P) reported

    @TSB why can't I get access to online insurance docs? Or speak to a human being re claims?

  • Antuan997 Antuan (@Antuan997) reported

    @wwm1966 @TSB same here mate now its working there was some error

  • INEya_veganfood RJ Buddha (@INEya_veganfood) reported

    Dear @TSB I've been trying to obtain my user ID for online banking for the last few days, yet it keeps coming up with an error message - is there an issue with your online system?

  • pinkjockalypse jamie robertson (@pinkjockalypse) reported

    @TSB 1. Today as a new customer I had to go into your branch because the pin u sent me for my new card didn't work. Not a good start TSB.

  • TonyDra61431085 Tony Drake (@TonyDra61431085) reported

    @TSB if you send a default notice to a address I've never lived at does that mean you have broken the Consumer credit act 1974 87(1)

  • charlie_mike_cm Charlie Mike (@charlie_mike_cm) reported

    @TSB Is this it legit? Hello. To protect you from fraud, we've blocked your card temporarily because we have noticed an unusual pattern in your spending. To get your card working again you can chat to us in the mobile app by typing 'blocksms' or call us on 03458357903.

  • lisa_lsjhaydon lisa haydon (@lisa_lsjhaydon) reported

    @TSB Online banking experiencing problems again!? Doesn't affect actions business at all 🙄

  • lmacleoduk Liam MacLeod (@lmacleoduk) reported

    Hi @TSB having issues getting into your app, same error message over and over "We're having problems trying to authenticate your login. You will need to set up your device again" and it's not just me, my mum has the same problem, is there an issue with your app atm?

  • SimonJacobs Simon Jacobs (@SimonJacobs) reported

    @TSB Thanks for the huge amount of help here. Seems your social media is about as good as your back end I.T. The only saving Grace is that I didn’t use @TSB as a business or personal account. Lucky escape from incompetence…

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