TSB Bank Outage Map
The map below depicts the most recent cities in the United Kingdom where TSB Bank users have reported problems and outages. If you are experiencing problems with TSB Bank, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TSB Bank users affected:
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Transactions
TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Maria Owens
(@Owey1212) reported
@TSB @richardhyland You keep saying the same thing to every customer.
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Fiona Waters
(@floralfee) reported
@liale @TSB Yes @TSB why aren’t you stating the issues on your website? That would save your customers a lot of wasted time.
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Spookie X
(@Spookie_X) reported
@TSB Cannot make any online payments, this is everyone not just me, as advised by customer services last night. App authorization disabled by the IT at TSB and switched to authorize via code sent to phone via text or call..but this is not working either. They are aware!
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Fiona Waters
(@floralfee) reported
@TSB Why is my debit card not working? No verification codes being sent to phone
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Vexed #KPSS
(@AbsolutelyVexed) reported
@floralfee @TSB @Owey1212 Fiona I've been having the same problem and it's just gone through via the app payments to approve process. Really hope it's now working for everyone else too. Good luck everybody!
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Alison Thomas
(@AlisonT16296828) reported
@Spookie_X @TSB I’ve had this issue since Friday lunchtime. They have been aware since then ! Absolutely no idea why it’s taking so long to rectify
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Sam
(@Sop782) reported
@TSB I’m unable to make online payments because the 6-digit code system isn’t working - I’ve been trying all day! Please sort this out!!
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susan russell
(@Sueruss55) reported
@TSB Can’t place my shopping order. Your verification system is not working AGAIN. Just venting as it happens SOOO Regularly
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Stephen Davidson
(@stegothedump) reported
@TSB Is there somewhere I can see the status on the issue? Or known when I can retry all the failed attempts yesterday?
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Moses
(@miltis24) reported
@Owey1212 @TSB If it was the only issue...
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John Thomson
(@JohnTho10402150) reported
@TSB are there problems today as verification doesn't seem to be working?
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Maria Owens
(@Owey1212) reported
@TSB @liale 30+ hours isn’t working hard in my opinion
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Ministry of Beer
(@DasOptimist) reported
@TSB Your authentication doesn't appear to be working - I've tried both text and phone and neither is working
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Vexed #KPSS
(@AbsolutelyVexed) reported
@EmilyWrighty96 @fivepandacats @TSB Do you have the app? When I got through to customer service she said that was the part that wasn't working so they'd switched the system so everyone was getting codes. I think that's what overloaded the system. I did get just two codes this morning from last night - about a 14 hr
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Vicky
(@MrsOrange10) reported
@TSB I have transferred some money out of my account which hasn’t arrived at the account it was sent to? Is this also part of the issues you are having or do I need to contact customer services?
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