TSB Bank

TSB Bank Outage Map

The map below depicts the most recent cities in the United Kingdom where TSB Bank users have reported problems and outages. If you are experiencing problems with TSB Bank, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TSB Bank users affected:

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Birmingham, England 9
Glasgow, Scotland 7
Manchester, England 6
London, England 6
Edinburgh, Scotland 5
Nottingham, England 5
Aberdeen, Scotland 4
Bristol, England 4
Falkirk, Scotland 3
Preston, England 3
Morpeth, England 3
Cramlington, England 3
Larbert, Scotland 3
Bradford, England 3
Slough, England 3
Carshalton, England 2
Peterborough, England 2
Dundee, Scotland 2
Torquay, England 2
Chatham, England 2
Norwich, England 2
Islington, England 2
Dunfermline, Scotland 2
Waltham Cross, England 2
Ellon, Scotland 2
Wickford, England 2
York, England 2
Southampton, England 2
Hackney, England 2
Cheltenham, England 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • ahdvd Andrew Hazell (@ahdvd) reported

    @TSB used my credit card a couple times yesterday & it was fine, tried a transaction last night & was declined. Now i log in to online banking and it’s not in my accounts at all? Can anyone tell me what’s going on? Had no contact from the bank at all to suggest anythings wrong?

  • PaulWilliamric2 Paul William richard (@PaulWilliamric2) reported

    @TSB No I won’t DM as I tried that before and eventually got a reply saying sorry we can’t help.

  • alexbar14034352 alex barnes (@alexbar14034352) reported

    @TSB having trouble using my card at the pay at pump can you help

  • Technical_Leon Leon (@Technical_Leon) reported

    @TSB hi, I would just let to say that I received great service at the longsight branch in Manchester. Make sure you pass on the message to the staff at the branch. Well done.

  • sarahdiesel79 Sarah Louise (@sarahdiesel79) reported

    @TSB We went in, thank you and were advised to visit the Post Office!! Maybe I should bank with them as they accept bags of coins. Having banked with you since primary school (I'm now 50) maybe I should find a bank that offers the service I need. Have a nice day.

  • dthorsley David Horsley #FBPE (@dthorsley) reported

    @TSB I am very fed up with my inability to manage to to talk to anyone and get an answer to why I can't tranfer money from my current account to my ISA. I get the error 24299: We're sorry, but the funding window is now closed.Itsays I can transfer 20,000.This is a rubbish service

  • mazleeds Maz Ferguson 🏃🏼‍♀️🎽 (@mazleeds) reported

    @TSB is your app down again?

  • amjamwe Amanda Wells (@amjamwe) reported

    Anyone available @TSB to help explain how @PostOffice managed to take £840 from a charity bank account? TSB business banking closes until Monday and no phone numbers available to speak to Post Office

  • BarclaysUKHelp Barclays UK Help (@BarclaysUKHelp) reported

    @markinhants @TSB Ah that explains the issue Mark, so sorry I didn't think of asking that question earlier! Thanks Nikki

  • sarahdiesel79 Sarah Louise (@sarahdiesel79) reported

    @TSB jst popped to my local branch to deposit some pound coins. The bank is open and staffed but you can only deposit notes into the machine. No service for people who work in the week!! Not much of a banking service!!

  • ArjunSinghL Arjun Singh (@ArjunSinghL) reported

    anybody else having card issues with @TSB? been on the phone for ages

  • Andy_Luc Andy Lucas (@Andy_Luc) reported

    @TSB I’ve had a shocking experience regarding fraud on my debit card - it’s impossible to get through on the phone to speak to anyone about it, constantly on hold. And why don’t you have the option for mobile notifications whenever a debit card is used, as offered by most other banks?

  • JTweedie John Tweedie (@JTweedie) reported

    Hi @Dekopay and @TSB, I had to cancel an order for something because of a data formatting mismatch between your two systems. I lost out on the thing I was trying to buy, and a retailer lost a sale and a customer. Not very good.

  • chrishunta18 ✨CH✨ (@chrishunta18) reported

    @TSB Yes it has now appeared 👍🏻 was this an IB issue?

  • ZariaGreenhill Zaria Greenhill (@ZariaGreenhill) reported

    @TSB I received a letter to my correct name and address, with a Pin, on a peelable dark piece of plastic, for a card I don't have. I don't even have an account with you. The letter is dated 20/09/21. Is this a security breach of some kind? Or fraud? Thanks for any help

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