TSB Bank

TSB Bank Outage Map

The map below depicts the most recent cities in the United Kingdom where TSB Bank users have reported problems and outages. If you are experiencing problems with TSB Bank, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TSB Bank users affected:

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Birmingham, England 11
Glasgow, Scotland 6
Manchester, England 6
London, England 6
Aberdeen, Scotland 5
Edinburgh, Scotland 5
Bristol, England 4
Nottingham, England 4
Dundee, Scotland 3
Falkirk, Scotland 3
Preston, England 3
Morpeth, England 3
Cramlington, England 3
Bradford, England 3
Slough, England 3
Carshalton, England 2
Peterborough, England 2
Torquay, England 2
Chatham, England 2
Larbert, Scotland 2
Norwich, England 2
Islington, England 2
Dunfermline, Scotland 2
Waltham Cross, England 2
Ellon, Scotland 2
Wickford, England 2
York, England 2
Southampton, England 2
Hackney, England 2
Cheltenham, England 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • KayodeD22844513 Kayode David (@KayodeD22844513) reported

    @Sammithesalmon1 @TSB I had same issues kindly message me

  • timatkinson13 Ackie31 (@timatkinson13) reported

    @TSB Hi, been trying for about 45mins to talk to someone - I need to change my DD details for my loan. Impossible to get hold of someone, assume I should cancel the DD, guaranteed someone would call me quite sharpish wouldn’t they…. Funny that

  • Sandra_mm79 Sandra Martinez (@Sandra_mm79) reported

    @TSB absolutely appaling website, blocks me out after attempting a payment to secure a rental property to a legitimate agency and I have now been on hold on the phone for nearly 25 minutes. How more desastrous all this can be?

  • jltrrn Jane (@jltrrn) reported

    @TSB when people are telling you that your app isn't working why are you asking everyone the same question, why not issue a response being honest and advising us your systems are down. I have even tried your Internet banking and that's a shower of S**te as well. Come on!!

  • GoGoGoChlo Chloe-Louise (@GoGoGoChlo) reported

    @TSB Narh, but why do you make it so you can’t access mobile / internet banking after every internal update?

  • KayeAlfie Alfie Kaye 🤪 (@KayeAlfie) reported

    @jltrrn @TSB I have now not had access for 3 or 4 days...this is bang outta order...I can't bloody pay bills and move money about 🤬😠😡😤

  • ClaireTBR Claire (@ClaireTBR) reported

    @TSB absolutely appalled you no longer offer counter service on a Saturday in your East Kilbride branch. So how am I meant to lift a large amount of money at the weekend, when this branch shuts every day at 5pm and I work full time? #tabeastkilbridebranch #tsb #poorcs

  • bdaviswannabe Demi Mclean Downie (@bdaviswannabe) reported

    I’m fuming had 2 tickets for Harry. @ticketmaster and @tsb ****** me over. Wtf is this payment approved thing? Done exactly what it told me to do and it didn’t work. Just let me buy tickets man without this ****. Fuming

  • LTorchin Dr Leshu Torchin is voting YES #UCU (@LTorchin) reported

    Has @TSB gone down again? Everything online is really buggy and not going through.

  • Tungsten_Knight A.M. Jones (@Tungsten_Knight) reported

    @TSB Can’t sign into mobile banking app. Please update the app and fix this.

  • bdaviswannabe Demi Mclean Downie (@bdaviswannabe) reported

    @ticketmaster and @tsb yous are ***** wtf is this click payments to approve ****. Doesn’t ******* work now I can’t get tickets to Harry. So pissed off had two tickets in my hand but it wouldn’t let me ******* buy them. *****

  • KayeAlfie Alfie Kaye 🤪 (@KayeAlfie) reported

    @Jimbobthon @TSB No mate. I hae not been able to access the app for 4 days now...they put out the same message to all customers on here trying to buy time...absolute disgrace...a few hours fair enough, but not days on end... #ShambolicTSB

  • annalise_webb ALLyourBASEareBELONGtoUS (@annalise_webb) reported

    @70s_fashion @TSB In fairness this was pretty groundbreaking in its day, when capable working women still had to get their husbands or dads to co-sign a freaking loan.

  • elizabethmae140 Elizabeth (@elizabethmae140) reported

    @TSB I have tried several times to amend a standing order since 6am and all I get is An error has occurred We're sorry, but we're experiencing some technical issues with the service..... when will it be sorted

  • GoGoGoChlo Chloe-Louise (@GoGoGoChlo) reported

    @TSB Every time you update it means customers can’t access mobile banking, something I HAVE to use after you closed all branches in a 20 mile radius to me 🙃

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