TSB Bank

TSB Bank Outage Map

The map below depicts the most recent cities in the United Kingdom where TSB Bank users have reported problems and outages. If you are experiencing problems with TSB Bank, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TSB Bank users affected:

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Newcraighall, Scotland 2
Newcastle upon Tyne, England 1
Stockton-on-Tees, England 1
Northampton, England 1
Edinburgh, Scotland 1
Acton, Wales 1
Stowmarket, England 1
Cosgrove, England 1
Dunfermline, Scotland 1
Chelmsford, England 1
Chesterfield, England 1
Kingston upon Hull, England 1
Middlesbrough, England 1
Catford, England 1
Saffron Walden, England 1
Manchester, England 1
Pontypridd, Wales 1
Gravesend, England 1
Reading, England 1
Swindon, England 1
Aberdeen, Scotland 1
Welwyn Garden City, England 1
London, England 1
Portsmouth, England 1
Llanfyllin, Wales 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • brundlefly78 jeff boon (@brundlefly78) reported

    @maxray @TSB First direct are ace mate, great customer service, they used to give you money to transfer before

  • mark_a_ellison Mark Ellison (@mark_a_ellison) reported

    @Debbiecrosbie1 Is it the objective of your customer relations team @TSB to fob off customers and generally patronise them and fail to address their issues. If it is then they deserve a handsome bonus.

  • Druburt56 Drew Wilson (@Druburt56) reported

    @TSB What is wrong with your phones Called support on Friday 34 minutes waiting for Fraud to answer no reply…Today 20 minutes still ringing no reply Pretty Poor

  • JULIE_ACTON1 JULIE ACTON (@JULIE_ACTON1) reported

    @TSB customer service - lodged a complaint 3 weeks ago, online form refers to response within 7 days. Please advise on more accurate response times !

  • sianelisexo Sian elise' (@sianelisexo) reported

    @TSB help please

  • wickedskipper Charlie Cockaday (@wickedskipper) reported

    @TSB What's going on? I am a new business customer and can't access my account. Its the end of the month and I need to pay wages. Yesterday was on hold for an hour and I gave up. Today 45 mins to speak to someone who transferred me and been waiting over an hour again.

  • lottyburns Lotty Earns (@lottyburns) reported

    @SamMcFaul @AvivaUK @TSB Is there a comparison site for these by any chance?

  • hanwillll Hannah Willis (@hanwillll) reported

    @TSB @TSB No one else I know has had any problems in making a payment to a company (they have previously made payments to I may add), and then had their card completely blocked without warning...

  • njs1104 NJS 💙 (@njs1104) reported

    @TSB Tried paying online. Larger amount than normal. Account blocked. Had a text to call back immediately which I did 40 mins ago. No answer. If I was generally at risk I suspect my financial abuser wouldn’t have left me alone for such a period of time with my cards. Shocking service

  • CompositorThe The Ex Compositor (@CompositorThe) reported

    @JordanW24448554 @LTDAForum @TSB Uber are unscrupulous and often sell their account holder details on the dark Web. Close your account down ASAP and open a new one with a different number and sort code.....and be more careful who you use to drive you around. Always use a black cab, Taxiapp is 1,000% safe.

  • LlamaLorna Lorna (@LlamaLorna) reported

    @TSB I can't access online banking it won't send text or call to me to verify my identity

  • Julie07093484 Julie (@Julie07093484) reported

    @TSB Thanks for your message but pretty pointless. Don't you think I've already tried customer services ? On hold for over an hour today and they can't tell me anything when I do get through. Poor poor service from TSB on this issue.

  • moakle M (@moakle) reported

    @TSB Your online banking isn't working. I have not received any OTP texts at login stage so I can't check my account.

  • Frazbgoode FraserB (@Frazbgoode) reported

    Spent literally hundreds of pounds trying to sort out what are minor issues while abroad and it all goes round in circles. No one is accountable. Imagine asking to prove your current foreign address by coming into your nearest @tsb bank!!!? #endofmytether #tsb

  • Indy185 FI Indy* 19🏆 (@Indy185) reported

    Unable to log into @TSB online. Waiting for password by text but this isnt coming through. Eventually get timed out, go through the whole process again and same thing happens. Called them up, they just said restart phone, did not fix the issue. Joke of a bank! #TimeToSwitchBank

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