The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TSB Bank users affected:
TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
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TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
@TSB Always wondered what TSB stands for…now I know. The S**t Bank. Why hasn’t this problem been fixed yet?! This is ridiculous!
@TSB no access to my bank on payday? Absolute farce
@TSB It’s actually making it more annoying copying and pasting the exact same response to everyone on this thread. We know you’re sorry, we know you’re working on it but to have a banking system down all day is ridiculous- where is your disaster recovery plan for these instances?!
@TSB why is #tsb giving the same generic responses this is not customer service, tell us what’s happened, this is so annoying for customers
@TSB Same thing happened a while back and it took ages to fix. I'm in the middle of Ukraine, can't access my bank or withdraw money. ******* useless you lot are. I'm switching.
@Poultry97 @TSB Is this just online banking or is card also not working my dad's isn't?
@TSB any news yet? Still cant access my app or internet. Getting worried now!
@TSB Thank you. It's been all day and still not working. I have bills to pay
@TSB Sorry doesn't really cut it anymore though does it when you have left myself and other customers high and dry. Still with no update on when this will actually be resolved or what you are doing to fix this. Absolute shambles of a bank and looking to move my custom now.
@TSB Still no access. Are you going to pay for any charges I incur because I can’t do my banking. It’s not acceptable
@TSB Still no access to my bank? Do we know how much longer it will be?
@TSB It’s not some customers though. It’s all customers! Shocking service again from @TSB
@TSB No: telephone, mobile or online banking, cash machine won't take the card and chip and pin device declines the payment. What is going on? What is the issue, were you hacked? Are our accounts safe?
@Lunanie @TSB Having the same issue here
@Chris_Holmes_1 @TSB I have been trying with standard log in all day, doesn’t work for all unfortunately 😢