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TSB Bank

TSB Bank Outage Map

The map below depicts the most recent cities worldwide where TSB Bank users have reported problems and outages. If you are having an issue with TSB Bank, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TSB Bank users affected:

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
South Somerset District, England 1
Falkirk, Scotland 1
Greenock, Scotland 1
Birmingham, England 1
Hartlepool, England 1
Derry, Northern Ireland 1
Southend-on-Sea, England 1
Coventry, England 1
Larbert, Scotland 1
Swindon, England 1
Wolverhampton, England 1
Barnsley, England 1
Billingham, England 1
Wellington, England 1
Andover, England 1
City of London, England 1
Waltham Forest, England 1
Kidlington, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • dms17869
    David M Stewart (@dms17869) reported

    @TSB worst customer service ever....third time account blocked for no reason. Twice my account has been restored over chat, however the person named Lax Sharma decided not to help today and closed down the chat cause she couldn't be bothered, very poor display of help.

  • UZAlR
    ⁠ Uzair (@UZAlR) reported

    @TSB why does it take 2 working days to get a statement generated? Other banks is literally a click away… Please fix this

  • sparkyshiny
    Sparky Shiny (@sparkyshiny) reported

    @TSB Unable to search in the app longer than periods of 3 months. That's ridiculous and pathetic because I don't remember the dates and therefore I'm unable to search that way. HELP

  • cjp3063
    Carolinejp (@cjp3063) reported

    @TSB is the app down yet again ?? Can't access my account yet again!!

  • TonyDra61431085
    Tony Drake (@TonyDra61431085) reported

    @TSB is legal for you to send defaults to a different address where I've never lived at or registered with you. What action has been taken against your rogue employee working in your customer relations department, oh this is 189th time of asking

  • sparkyshiny
    Sparky Shiny (@sparkyshiny) reported

    @TSB Unable to search in the app longer than periods of 3 months. That's ridiculous and pathetic because I don't remember the dates and therefore I'm unable to search that way. HELP

  • John92797698
    John (@John92797698) reported

    @TSB worst customer service. Fraudulent activity on my bank and absolute farce of a call centre. When possible ill be switching Banks 0/10. Getting 'For the 4th time' from the call handler when im asking a question she clearly doesn't know the answer too

  • sparkyshiny
    Sparky Shiny (@sparkyshiny) reported

    @TSB Unable to search in the app longer than periods of 3 months. That's ridiculous and pathetic because I don't remember the dates and therefore I'm unable to search that way. HELP

  • AlisonKerr1
    Alison Kerr (@AlisonKerr1) reported

    @TSB I can’t do anything on your website as it keeps disappearing and reappearing. Is there a problem or is this just affecting me?

  • Nicole_Barlow1
    Nicole Barlow (@Nicole_Barlow1) reported

    @santanderuk @TSB You are a throughly incompetent and cheap institution. You outsource your customer service to some third world country, where none of the advisors can speak English. Then expect poor elderly people to go to the branch when you mess up. It's shocking and shameful.

  • MissB_Yr6
    Miss B (@MissB_Yr6) reported

    @TSB hi, I’m trying to open a new account with you but every time I get to the “summary” page and press “submit”, nothing happens. I’ve tried 4 times on 3 different days now. Can you help?

  • 6pmIsWineTime
    Maz Scotland (@6pmIsWineTime) reported

    @TSB I see only blue screen with TSB in centre when I try to log in

  • sparkyshiny
    Sparky Shiny (@sparkyshiny) reported

    @TSB Unable to search in the app longer than periods of 3 months. That's ridiculous and pathetic because I don't remember the dates and therefore I'm unable to search that way. HELP

  • unsynq
    Paul (@unsynq) reported

    @TSB The issue I was having reffered to the scheduled time. It said it was planned for 11:30pm, not 9:55pm or before. I only noticed it when I tried to log in at work and it was already down. If you's are planning changes to the app then stick to the original time stated.

  • Leehewat28
    Lee Hewat (@Leehewat28) reported

    @TSB Is there an issue with the biometrics function on the app? Everytime i try to log in with my fingerprint, i get an error message saying i need to set it up again? I was able to use it last night but then today i have had to use my memorable info everytime.

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