TSB Bank

TSB Bank Outage Map

The map below depicts the most recent cities in the United Kingdom where TSB Bank users have reported problems and outages. If you are experiencing problems with TSB Bank, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TSB Bank users affected:

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Manchester, England 1
Slough, England 1
Sheffield, England 1
Hackney, England 1
Birmingham, England 1
Boston, England 1
Llandudno, Wales 1
Glasgow, Scotland 1
West Bromwich, England 1
Crewe, England 1
South Shields, England 1
Weston-super-Mare, England 1
Glenrothes, Scotland 1
Welwyn Garden City, England 1
City of London, England 1
Wandsworth, England 1
Wigan, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • CaroleDvdson83 Carole Davidson (@CaroleDvdson83) reported

    @bazthomp @TSB The mobile app is not working.😡

  • annewmc Anne Mc (@annewmc) reported

    @John170277 @TSB t is a Sky issue but only affecting those services connecting via particular DNS severs. Sky have acknowledged the issue to JISC who provide internet connectivity to universities. See @jiscmi

  • Michell28847505 Michelle Rae (@Michell28847505) reported

    @TSB Both Mobile Banking and your website are down I have tried with Mobile Data as well as wifi and get an error code

  • dowling_andy Andy Dowling 💙💛 (@dowling_andy) reported

    @TSB Christ some of the replies on here. Its an ISP issue not the banks. TSB, First Direct, HSBC all down at the moment. Looks like it's Sky.

  • AunMohammed90 Syed Aun Mohammed (@AunMohammed90) reported

    This is becoming quite tedious now @tsb . Your app hasn't been working all morning...

  • bazthomp barry thompson (@bazthomp) reported

    @TSB In all fairness I rely massively on WiFi where I live because the reception of my phone provider is terrible this just couldn’t happen at a worse time we have 2 young children to get ready for there christening and not being able to pay people is embarrassing to say the least

  • art_fashy Art_Fashy (@art_fashy) reported

    @craigveigh @TSB The bank services are working chief, it's ISP issues. Good to see you still interact with them after you've closed all your accounts tho 👍

  • ems98x Ems X (@ems98x) reported

    @amgrumpy @TSB The issue is with Sky Broadband unfortunately!

  • becthefox Rebecca Fox (@becthefox) reported

    @TSB It's sky Internet causing a problem. Turn WiFi off and use mobile data to access your app. Hope this helps someone.

  • scottish_homer Scottish Homer (@scottish_homer) reported

    If you are having problems this morning using #SkyBroadBand if you have a VPN installed this fixes the issue. @TSB is the issue the App or #SkyBroadBand

  • stephen2876 Stephen Hall (@stephen2876) reported

    @TSB A little more detail might be helpful. Such as which ISP(s) is/are affected. What other organisations. If the issues are location based etc. If not here then (in more detail) on your service status page.

  • rossuk666 Ross Pickles (@rossuk666) reported

    @dowling_andy @TSB Correct. Sky have a notification on their web site "Online Banking services are currently experiencing technical issues. We are currently urgently investigating the issue." HSBC works fine on my PC but that's no consolation for those that need to use the app.

  • art_fashy Art_Fashy (@art_fashy) reported

    @stephen2876 @TSB How will TSB know which ISP's are affected? And why would they write about competitor issues?

  • angdaff angdaff (@angdaff) reported

    @diburrows @TSB Hi.,Santander down too grrrr

  • john1002uk john lawless (@john1002uk) reported

    @TSB Stopped using TSB about 16 months ago, never had any further issues

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