TSB Bank

TSB Bank Outage Map

The map below depicts the most recent cities in the United Kingdom where TSB Bank users have reported problems and outages. If you are experiencing problems with TSB Bank, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TSB Bank users affected:

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Wolverhampton, England 1
Barnsley, England 1
Billingham, England 1
Wellington, England 1
Andover, England 1
City of London, England 1
Waltham Forest, England 1
Kidlington, England 1
Dunfermline, Scotland 1
Telford, England 1
Manchester, England 1
Slough, England 1
Sheffield, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • MartinMoir1 Martin Moir (@MartinMoir1) reported

    @StevieB57BFC @TSB No, TSB Bank App Still not working for me.

  • markevie Mark allen (@markevie) reported

    @TSB 16.30 and still no end in sight to getting access to my account,any idea when its going to be working again

  • pablo0208 Paul JL Evans (@pablo0208) reported

    @TSB Yep ta but it’s very slow repair job. Still cannot access banking in app or online

  • FrenchTuckTommo Suzy 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦 (@FrenchTuckTommo) reported

    4.30pm and still no access to mobile app or Internet banking @TSB - any chance of an update?

  • mattytofcov matthew thompson (@mattytofcov) reported

    @TSB can’t use app can’t use card can’t access my own money wtf card declined in the supermarket for a food shop angry and embarrassed sort your **** out !!!!!

  • knightfall41 Steve Taylor (@knightfall41) reported

    @TSB As of five minutes ago, still down. Can I have any kind of estimate as to when this will be resolved? Preferably not the copy and paste response you've been using all day from 'Tom' and 'Rich'. Cheers.

  • MartinMoir1 Martin Moir (@MartinMoir1) reported

    @TSB @Br7do Some customers!!! If you can’t service your online banking properly, you should not have closed most of your branches.

  • DDD5018 DDD50 (@DDD5018) reported

    @a514ley @Chris75780713 @TSB Plus this is constant. I have issues with online banking weekly and sometimes daily. I’m disabled and it’s a mess. First thing money morn my son is taking me to change banks. It’s not dramatic is seriously disruptive.

  • Th3Crusad3r Knightmare Fuel😈 (@Th3Crusad3r) reported

    @TSB If the person I'm trying to help develops serious complications bc you can't answer a phone for over 30 minutes, I'm taking you to court then switching banks This is intolerable service You should be ashamed

  • reasue10 Sue Rea (@reasue10) reported

    @TSB Come on @TSB your app and site have not been working all day!!

  • eiljdh eilidh (@eiljdh) reported

    @TSB fix ur app plz

  • HunterJay67 A Twist of fate (@HunterJay67) reported

    @TSB Are you phones down too been on hold for 20min

  • AJB1916 TJ (@AJB1916) reported

    @TSB Any update?, One of the places I was to make payment to is now closed as it closes at 4.30 and the app and website are still not working, will yous be covering the late payment fee on Monday?

  • davietolan DavyT (@davietolan) reported

    @TSB Need to make a payment today or risk £12 late fee. Will you reimburse for the app being down?

  • NatalieCaddick Natalie Caddick (@NatalieCaddick) reported

    @TSB still unable to access internet banking via the app or the web since last night. What is going on?? Any ETA on when this will be fixed? Time to look for another bank I think, after the double payment fiasco the other month now the app constantly going down!

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