TSB Bank

TSB Bank Outage Map

The map below depicts the most recent cities in the United Kingdom where TSB Bank users have reported problems and outages. If you are experiencing problems with TSB Bank, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TSB Bank users affected:

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Manchester, England 6
Glasgow, Scotland 3
Kingston upon Hull, England 3
London, England 3
Birmingham, England 3
Bolton, England 3
Aberdeen, Scotland 3
Edinburgh, Scotland 2
Kilbirnie, Scotland 2
Croydon, England 2
Stoke-on-Trent, England 2
Cupar, Scotland 1
Lincoln, England 1
Cardiff, Wales 1
South Shields, England 1
Havant, England 1
Coventry, England 1
Hove, England 1
Morpeth, England 1
Milton Keynes, England 1
Trowbridge, England 1
Castle Douglas, Scotland 1
Newton Abbot, England 1
Dumfries, Scotland 1
Reading, England 1
Evesham, England 1
Hampstead, England 1
Consett, England 1
Ipswich, England 1
Swansea, Wales 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • LL18again The eyes have it (@LL18again) reported

    @TSB Internet banking still not working. I’m been trying to transfer money for petrol since 7.30am this morning. Not good.

  • natasha_minto Natasha Minto (@natasha_minto) reported

    @TSB Internet banking and app still down since this morning! This is frustrating as need to pay my rent and can't. Please fix this ASAP

  • DDD5018 DDD50 (@DDD5018) reported

    @a514ley @Chris75780713 @TSB Plus this is constant. I have issues with online banking weekly and sometimes daily. I’m disabled and it’s a mess. First thing money morn my son is taking me to change banks. It’s not dramatic is seriously disruptive.

  • AJB1916 TJ (@AJB1916) reported

    @TSB Any update?, One of the places I was to make payment to is now closed as it closes at 4.30 and the app and website are still not working, will yous be covering the late payment fee on Monday?

  • Allyx_ Ally (@Allyx_) reported

    @Pink_Sock337 @TSB I’ve started to keep a record of each time it’s affected me! It’s getting ridiculous-I currently can’t make payments nor can I access my online banking!

  • NatalieCaddick Natalie Caddick (@NatalieCaddick) reported

    @TSB still unable to access internet banking via the app or the web since last night. What is going on?? Any ETA on when this will be fixed? Time to look for another bank I think, after the double payment fiasco the other month now the app constantly going down!

  • amylouise0295 Amy Louise (@amylouise0295) reported

    @TSB All day it’s been down and you’ve not updated for 5 hours this is awful I need to do my food shopping!

  • di_Jones diane jones (@di_Jones) reported

    @TSB Still having issues 🙄

  • Matt_Rolo Matt Rowland (@Matt_Rolo) reported

    @TSB I wasn’t able to log in and complete the transaction on time, I have only just been able to log in.

  • lloyd39886518 lloyd (@lloyd39886518) reported

    @tsb down again for hours this is a joke

  • Th3Crusad3r Knightmare Fuel😈 (@Th3Crusad3r) reported

    @TSB If the person I'm trying to help develops serious complications bc you can't answer a phone for over 30 minutes, I'm taking you to court then switching banks This is intolerable service You should be ashamed

  • pablo0208 Paul JL Evans (@pablo0208) reported

    @TSB Yep ta but it’s very slow repair job. Still cannot access banking in app or online

  • Chris02564182 Chris (@Chris02564182) reported

    @Gems__Fox @TSB @iBoldNews She does need to provide customer service though. Not a cut and paste response

  • reasue10 Sue Rea (@reasue10) reported

    @TSB Come on @TSB your app and site have not been working all day!!

  • davietolan DavyT (@davietolan) reported

    @TSB Need to make a payment today or risk £12 late fee. Will you reimburse for the app being down?

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