TSB Bank Outage Map
The map below depicts the most recent cities in the United Kingdom where TSB Bank users have reported problems and outages. If you are experiencing problems with TSB Bank, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TSB Bank users affected:
Check Current Status
Transactions
TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
-
Maz Scotland
(@6pmIsWineTime) reported
Seems to be more issues @TSB online banking this am. When will service improve?? #CustomerService #CustomerSupport
-
Mr. Misanthropic
(@Meet_Cleaver) reported
@TSB New customer. Initial problem with the app. Account now open thanks to a video call. App is awful. You get no notifications. Of 3 payments from her account today (5 hours ago) only 1 has gone through yet the money has gone from her account. Zero support from the developer 😤
-
Taşa
(@enellefj) reported
@jollux_ @TSB Having the same problem. Did you ever get this resolved??
-
Soup Dragon
(@SoupySoupySue) reported
@santanderuk @TSB Is Santander down at the moment? I can't log on to online banking and my card won't work on the chip or with the pin. Either in a shop or at a cash machine.
-
Andrew Turner
(@turnerslad1) reported
@TSB I would like to launch a further conplaint, but i am unable to as i am blocked from the app and cannot access my banking, can you lodge a complsint for me please
-
Woody
(@denawood1991) reported
@TSB getting there is something wrong with your app again!! Told me to reauthbthe device I did and wouldn't recognise passwords setup internet banking again and it's still not working!!
-
Kris
(@KrisNewman4) reported
@TSB got a refund cheque from you. Your app doesn’t scan your own cheques 🙈 Uve closed all branches near me so 30 mins each way minimum for £11.38. Called ur helpline, asked to enter last 3 security digits of my card. I don’t have my wallet as I use Apple Pay. Any help?
-
Road To Comp!
(@II_BANDOS_II) reported
@TSB are such a **** bank. Terrible customer interaction, their banking app is awful and they just cause nightmare after nightmare.
-
🌈 Daisy 🇪🇺 (she/they)
(@jollux_) reported
@TSB I can get onto online banking absolutely fine, it's only the app which has the issue. It's now stuck on the processing screen after reinstalling again
-
🌈 Daisy 🇪🇺 (she/they)
(@jollux_) reported
@TSB your app is constantly stuck on the "securing your device" screen. Can't access my account. Android, yes I've uninstalled and reinstalled it. Help?
-
Aaron
(@AaronParekh) reported
Just how shocking is @santanderuk customer service in the consumer finance complaints team! So many promises but nothing ever materialises...next stop the financial ombudsman! Good luck @TSB
-
Judy Scott
(@JudeScott2) reported
@clairemenlove @santanderuk @TSB I’m going away tomorrow so not sure what I will do if it doesn’t arrive today, doesn’t help that the postal deliveries are sporadic around here
-
Andrew Turner
(@turnerslad1) reported
@TSB just had another fraudulant call about activity on my account… luckily i realised it was a scam… but im still going to have to take a morning off work to go into branch to make sure and to block the credit card i never ordered or wanted
-
Andrew Turner
(@turnerslad1) reported
@TSB 40 years customer with tsb paying £10-£22 a month in fees (average £15) thats £7400, and the level of customer service i have received over fraud is a disgrace… im so disappointed
-
Stacey
(@StaceyGriff2) reported
Honestly, @TSB customer service is shocking! Had over £200 stolen from my account, so I’m obviously panicking and the lady was nothing but rude! I still have no answers of when I’m getting MY money back that has been fraudulently taken!
Check Current Status