TSB Bank

Is TSB Bank down in North Shields, Borough of North Tyneside, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in North Shields, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in North Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in North Shields, Borough of North Tyneside, England 01/10/2026 17:00

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (20%)

    Website (20%)

  3. Transactions (15%)

    Transactions (15%)

Live Outage Map Near North Shields, Borough of North Tyneside, England

The most recent TSB Bank outage reports came from the following cities: South Shields.

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City Problem Type Report Time
United KingdomSouth Shields Website
United KingdomNewcastle upon Tyne Mobile App
United KingdomBlyth Mobile App
United KingdomNorth Shields Mobile App
United KingdomSouth Shields Withdrawals
United KingdomMorpeth Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near North Shields, England

Latest outage, problems and issue reports in North Shields and nearby locations:

  • michaeL73523388 michaeL kelly (@michaeL73523388) reported from Blaydon-on-Tyne, England

    @TSB Hi is there a problem with the Approved Payment portal on the TSB mobile APP .My wife and l cannot get approve payment to go through. For 2days now are you aware of a problem

  • michaeL73523388 michaeL kelly (@michaeL73523388) reported from Blaydon-on-Tyne, England

    @TSB Can anybody help me , both mine and my wife’s tsb accounts are having problems ,the approved payment portal in tsb app will not work l have tried since 7am to find a reason why this is not working through tsb at local level and on line ,

  • michaeL73523388 michaeL kelly (@michaeL73523388) reported from Blaydon-on-Tyne, England

    @TSB is there a problem with The Approved payment portal on TSB App

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • the_staveros @thestaveros (@the_staveros) reported

    @TSB Even though i'm leaving after 15 years..I'd welcome the opportunity to speak to someone senior with actual policy powers within the org, to go through the many and varied issues I've had..to help you save more customers who will leave. It is so, so bad, honestly.

  • Fraz1690 fraser campbell (@Fraz1690) reported

    @TSB can you help woth a transaction showing on my pending that has been taken twice live chat on the app os terrible and phone lines are so busy?

  • SueWilkesauthor Sue Wilkes (@SueWilkesauthor) reported

    @TSB Hi Tom I just got through to speak to a lady after being on hold for 80 minutes. Sorry to say I think this is very poor customer service.

  • SueWilkesauthor Sue Wilkes (@SueWilkesauthor) reported

    @TSB Hello TSB I've been hanging on the phone for well over an hour (plus 50 mins yesterday) trying to speak to your payment verification team - you've blocked my online account - (and local branch closed down) - please help!

  • the_staveros @thestaveros (@the_staveros) reported

    No fraud has been committed. There was never any basis to believe any fraud was committed. I merely attempted to transfer £5k from one of my accounts to another, passing all security. How can @TSB justify locking down all my accounts, my internet banking..then be uncontactable?

  • belloso_susan Susan Belloso (@belloso_susan) reported

    @TSB what a disgrace my 82 year old father let down

  • EmilyBartle7 Emily Bartle (@EmilyBartle7) reported

    @TSB Sure, I took a screenshot of the message that appears when trying to log in and when I called it was machine saying no one will be able to use automated service either 😔 I just want to eat and go to work my patients are waiting for their medicine, to be fed etc this isn’t fair

  • cain17_ray Ray Cain (@cain17_ray) reported

    @TSB hi, been trying for the past 4 days to complete an online application to switch to a new spend and save account ( from click through from Money Savings Expert). Can’t resolve reported “technical issue” because your phone system seems to have seized up.

  • Miss_keliHall Keli Hall (@Miss_keliHall) reported

    @TSB I have been on hold for a total of 3+ hours waiting for someone to pick up so I can access my money! This is ridiculous ???

  • allyy__08 Alison Hendry (@allyy__08) reported

    @TSB @Billy1Young TSB I’d ask you to change the terminology - “hearing impaired /impairment” is outdated & not used by deaf / hard of hearing community. I’m a TSB customer, I’m Deaf too & it sucks to see this inaccessibility, so I totally get Billy’s frustration. Please offer alternative solutions