TSB Bank

Is TSB Bank down in Newbiggin-by-the-Sea, Northumberland, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Newbiggin-by-the-Sea, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Newbiggin-by-the-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Newbiggin-by-the-Sea, Northumberland, England 02/02/2026 20:40

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (18%)

    Transactions (18%)

  3. Website (18%)

    Website (18%)

  4. Login (5%)

    Login (5%)

Community Discussion

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TSB Bank Issues Reports Near Newbiggin-by-the-Sea, England

Latest outage, problems and issue reports in Newbiggin-by-the-Sea and nearby locations:

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • jane_parr jane parr (@jane_parr) reported

    @SimonJacobs @TSB A bit like Curry's then. Customer service doesn't exist these days.

  • af_00_ ミ☆ (@af_00_) reported

    @TSB poor poor customer service, no help at all

  • NickZeUnicorn Beth Hope (@NickZeUnicorn) reported

    @TSB @TSB why has a payment I've tried to make been denied despite the fact I had to go into my online banking app to approve it? Used my fingerprint ID verification TWICE and that still wasn't good enough. Called 2 of your customer service numbers. Neither were useful. :(

  • JonnySherlock Jonathan (@JonnySherlock) reported

    @Xero @tink @TSB All I'm hearing is "We're doing everything we can but we're not going to tell you what we're doing". You could do the courteous thing and just update us with what has or hasn't been achieved since the issue began. Who has time every day to re-run the connection... when it works?!

  • Caro70248600 Caro (@Caro70248600) reported

    @TSB so my mum is elderly & deaf. I am trying to add mobile phone no. Online banking registration doesn't work. Phone banking discriminates against deaf. Online help were useless but Terry from Swansea call centre perfected the ' say what you want but I'm not here to help'

  • QinChinWang ChinWang (@QinChinWang) reported

    How do I get my bank statement certified for visa purpose? Your London Peckham branch refuse to stamp or print it for me, which to me it’s shocking customer service. @TSB

  • Caro70248600 Caro (@Caro70248600) reported

    @TSB Can't dm you? So deaf mum shops online. Needs to update mobile number. I try. Online banking doesn't register. I phone them twice. They guess. Doesn't work. I phone branch. Speak to Terry at Swansea. He again suggests sending phone code. She can't hear. Please help.

  • jockmcleod53 Big **** (@jockmcleod53) reported

    @TSB You had 1 cashier in your Hanover Street Branch in Edinburgh today. A queue that waited 45mins as 1 women was dealt with. An unmasked assistant walking around asking masked elderly if they need help. A capital city centre branch! Remember your customers. Employ more staff.

  • ONLYONEGIBBO GIBBO (@ONLYONEGIBBO) reported

    Due to the fact @TSB no longer do counter service after 1600 our money from our @RNRMC collection as part of @TEAMDIFH_RNRMC won’t be paid in until later on in the week. Not happy with TSB.

  • SimonJacobs Simon Jacobs (@SimonJacobs) reported

    Try speaking to @TSB on the phone. Go on. Try it. Utterly impossible. Just want to report FRAUD. A subject I would have thought you’d be quite interested in given your appalling history?