TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Hebburn, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Hebburn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Hebburn, England

Latest outage, problems and issue reports in Hebburn and nearby locations:

• 
  michaeL kelly (@michaeL73523388) reported 9 minutes ago from Blaydon-on-Tyne, England

  @TSB Hi l have had to cancel my Tsb visa spend&save card due to supious activity today .can l get my account unlocked to use on-line banking to pay utilities eg; or do l have to wait for new card to be delivered before l can access my account.any information much appreciated.

• 
  michaeL kelly (@michaeL73523388) reported 17 minutes ago from Blaydon-on-Tyne, England

  @TSB hi l have been trying on line and through my tsb app to stop a recurring payment taken out my account can anyone help .👍

• 
  michaeL kelly (@michaeL73523388) reported 33 minutes ago from Blaydon-on-Tyne, England

  @TSB Hi anyone help regarding delivery by post with replacement bank spend and save card .was told l would receive it by 9/12/22. and it has still not been delivered.has Tsb problems issuing cards

• 
  michaeL kelly (@michaeL73523388) reported 41 minutes ago from Blaydon-on-Tyne, England

  @TSB Can anybody help me , both mine and my wife’s tsb accounts are having problems ,the approved payment portal in tsb app will not work l have tried since 7am to find a reason why this is not working through tsb at local level and on line ,

• 
  michaeL kelly (@michaeL73523388) reported 46 minutes ago from Blaydon-on-Tyne, England

  @TSB Hi can anyone explain the reason why banks are going to stop the pay a contract service to customers,Stopping this service will be a big loss to a lot of customers,is there going to be a alternative way to make a payment to a contact, thankyou

• 
  michaeL kelly (@michaeL73523388) reported 49 minutes ago from Blaydon-on-Tyne, England

  @TSB Hi is there a problem with the Approved Payment portal on the TSB mobile APP .My wife and l cannot get approve payment to go through. For 2days now are you aware of a problem

• 
  michaeL kelly (@michaeL73523388) reported 57 minutes ago from Blaydon-on-Tyne, England

  @TSB is there a problem with The Approved payment portal on TSB App

• 
  LeslieBrown1963 (@LeslieBrown1963) reported 58 minutes ago from Hebburn, England

  @TSB Morning Is there problems with your website and App this morning Unable to see accounts. Thanks

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MBUR337 (@MBUR337) reported 5 minutes ago

  These customers paying well over their current minimum payment terms if you are a @TSB customer, and you follow the terms in one of these letters you will be forced by @TSB to place yourself In persistent debt with TSB rather than being a good paying customer you will then be 2/

• 
  Ⓦⓘⓛⓛⓘⓐⓜ 🚂 (@williammt) reported 5 minutes ago

  @TSB what's going?? I raised a complaint last week, eventually got a reference number yet no acknowledgement via email that my complaint has been logged or even properly recorded?? Everyone I've spoken to doesn't seem remotely bothered or really interested - terrible service!

• 
  adrian pennington (@pennington1) reported 8 minutes ago

  @TSB Answer the effing fone! your customer service is a joke 👋 Welcome to a #LifeMadeMore. Need help? We’re here 7am to 10pm Mon-Fri | 8am to 10pm Sat-Sun |

• 
  Etienne (@EtienneJS) reported 10 minutes ago

  @TSB may I ask why your app is so terrible that it defaults to the 4th of June 2015 as a birthdate when one is trying to log in with a new phone? Absolutely shocking customer experience.

• 
  Pam Cull (@catsPam12) reported 13 minutes ago

  @TSB can’t access the mobile app

• 
  Jessica Powell (@Jessicooo) reported 14 minutes ago

  The app is not letting me login. I unistalled and still can't login 😔 @TSB

• 
  JDub🏴󠁧󠁢󠁥󠁮󠁧󠁿✊🏻🇬🇧🇺🇸🇮🇪🇦🇺✊🏻 (@GitNo1Baby64) reported 14 minutes ago

  @santanderuk @TSB @santanderuk SORT YOUR CHEQUE DEPOSIT FROM PHONE ISSUES, THE SCANNING NEVER FKN WORKS!!!!!!

• 
  Mike (@MikeJon56557621) reported 19 minutes ago

  @TSB app still not working.

• 
  NUFC (@nufcscot) reported 21 minutes ago

  @TSB @freemanec1 Hi Beth It’s not working for Apple users either

• 
  Taigh (@Taigh_Solais) reported 21 minutes ago

  @TSB @katharvey2112 Its been like this since 7am this morning, please fix it asap? 🙏🏼💫