Is TSB Bank down in Hebburn, South Tyneside, England?
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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in Hebburn, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Hebburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (58%)
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Login (17%)
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Transactions (13%)
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Website (13%)
Community Discussion
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TSB Bank Issues Reports Near Hebburn, England
Latest outage, problems and issue reports in Hebburn and nearby locations:
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LeslieBrown1963
(@LeslieBrown1963) reported
from
Hebburn, England
@TSB Morning Is there problems with your website and App this morning Unable to see accounts. Thanks
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michaeL kelly
(@michaeL73523388) reported
from
Blaydon-on-Tyne, England
@TSB is there a problem with The Approved payment portal on TSB App
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michaeL kelly
(@michaeL73523388) reported
from
Blaydon-on-Tyne, England
@TSB hi l have been trying on line and through my tsb app to stop a recurring payment taken out my account can anyone help .👍
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michaeL kelly
(@michaeL73523388) reported
from
Blaydon-on-Tyne, England
@TSB Can anybody help me , both mine and my wife’s tsb accounts are having problems ,the approved payment portal in tsb app will not work l have tried since 7am to find a reason why this is not working through tsb at local level and on line ,
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michaeL kelly
(@michaeL73523388) reported
from
Blaydon-on-Tyne, England
@TSB Hi can anyone explain the reason why banks are going to stop the pay a contract service to customers,Stopping this service will be a big loss to a lot of customers,is there going to be a alternative way to make a payment to a contact, thankyou
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michaeL kelly
(@michaeL73523388) reported
from
Blaydon-on-Tyne, England
@TSB Hi is there a problem with the Approved Payment portal on the TSB mobile APP .My wife and l cannot get approve payment to go through. For 2days now are you aware of a problem
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Snoop
(@SnoopApp) reported
@NatalieCaddick @TSB Hi Natalie - sorry for any inconvenience, TSB are still trying to fix the issue!
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Kieran
(@Kieranjl) reported
@TSB Reading through some of the comments is awful. You have made a error, customers are complaining and yet you seem to be just copying and pasting responses.
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Bas Goebbels
(@myfootytravels) reported
@TSB Just found about this after checking my transactions. My duplicate payments even included a £575 transaction. Why were your customers not contacted directly about this issue instead of posting a generic tweet?
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Nicole Harrison
(@NicoleHarr92) reported
@TSB I have been charged 3 times for a transaction. You have messed all the dates money has left my account and im confused about my actual balance as i had duplicate transactions that look like they were sorted and now its gone down and all my transactions are not the right date!?
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straight talking J
(@JayneJo911999) reported
@TSB hi duplicate transaction please help
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Gordon mcadams
(@gordon_mcadams) reported
@TSB Already completed one. That’s no help what’s so ever. You should have been keeping customers updated through out the day by email,texts or calls. Or better still returned there money immediately to pay bills
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Derek Ritchie
(@geterdoneman) reported
@TSB Thought I had won a watch when I saw money coming into my account only to find numerous double payments had occurred weeks ago. As a customer of 35 years plus I am fast losing trust in your ability to care for my monies. Will be expecting an explanation as to why this happened.
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Paul Coghlan
(@Paul_Coghlan) reported
@TSB Read my tweet. My issue is not the TSB duplication error but the lack of specific information about it. Also, how difficult it is to speak with a TSB representative. Text bots or automated call options that go nowhere don’t work, and leave your customers even more frustrated!
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emma stacey
(@ems970) reported
@TSB Thanks . My question was around the poor communication of the event , rather than the actual fact that the money was taken. I only found out it was a bank error by chance - so had wasted other peoples time trying to find out why they had charged me twice. I should have been told
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Ian Hankins ✝️
(@amgrumpy) reported
from
Wandsworth, England
@TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.