TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Gravesend, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Gravesend, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Gravesend, England

Latest outage, problems and issue reports in Gravesend and nearby locations:

• 
  Joanne Porter 💙 (@joannelesleywil) reported 3 minutes ago from Gravesend, England

  @TSB what’s happening with your internet banking? Mobile and desktop not working. Is this system wide? Will cards etc work to make payments

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MR_UB40 (@MR__UB40) reported 10 minutes ago

  @TSB @6ft8_Dwarf There app has been awful since I joined in February and will be worse when Santander take over

• 
  Lawrence M-M (@prop_power) reported 14 minutes ago

  Wow @TSB support is so tightly wound around ai I have multiple issues to raise and it sends me a link to report an issue, where are the real human beings? When you do get a human, no notification they’ve messaged so they close the chat down! And tell you to start again!

• 
  Steve Milligan (@Stevemills76) reported 15 minutes ago

  @TSB @Zarzar792095 You must be aware of it because your app states that you’re working on it! How come your app is so bad?

• 
  John (@John92797698) reported 19 minutes ago

  @TSB worst customer service. Fraudulent activity on my bank and absolute farce of a call centre. When possible ill be switching Banks 0/10. Getting 'For the 4th time' from the call handler when im asking a question she clearly doesn't know the answer too

• 
  Linzi (@LinziDavidson) reported 19 minutes ago

  @TSB trying to report fraudulent activity on my bank and it is near on impossible to get in touch with you. This is insane! The chat function doesn't know what I mean when I say fraud...

• 
  Igor The Giant (@IgorGiant) reported 23 minutes ago

  @TSB Your DM seems to be down

• 
  Not RichardMeddingTSB (@RichardMeddings) reported 27 minutes ago

  @ahdamnpahpah @TSB Awful people, terrible bank. “The Financial Conduct Authority (FCA) has fined TSB £10.9 million for failures in its treatment of customers in financial difficulty, including vulnerable individuals and those in arrears, between June 2014 and March 2020”

• 
  MBUR337 (@MBUR337) reported 32 minutes ago

  These customers paying well over their current minimum payment terms if you are a @TSB customer, and you follow the terms in one of these letters you will be forced by @TSB to place yourself In persistent debt with TSB rather than being a good paying customer you will then be 2/

• 
  E. J. Gill (@suzycoos) reported 37 minutes ago

  Just spent an hour trying to cancel a direct debit with @TSB because the help & images were absolutely nothing like where to actually find it on the app. Round and round in circles. Utterly useless. & ‘TSB’ bots wanting direct messages to ‘help’ ie scam can get lost!

• 
  Carolinejp (@cjp3063) reported 38 minutes ago

  @TSB what is wrong with the app yet again !! Constantly getting messages "oops something went wrong , try again later" This is beyond a joke now with the app, it has gone on for years , don't have another issues with any other banking but #tsb