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TSB Bank

TSB Bank status: access issues and outage reports

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Full Outage Map
  • TSB Bank generated 0 outage signals in the last 24 hours around Halifax, including 0 direct reports.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Halifax, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Halifax, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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TSB Bank Issues Reports Near Halifax, England

Latest outage, problems and issue reports in Halifax and nearby locations:

  • PeterBazza
    𝑷𝒆𝒕𝒆𝒓 π‘©π’‚π’“π’“π’‚π’„π’π’π’–π’ˆπ’‰ (@PeterBazza) reported from Halifax, England

    [1] I don't actually need access to my @TSB App right now - but what bothers me most is the complete lack of communication from your organisation! Read @Twitter this morning and you'll see hundreds of customers trying to access funds or authorise payments and yet there hasn't...

  • PeterBazza
    𝑷𝒆𝒕𝒆𝒓 π‘©π’‚π’“π’“π’‚π’„π’π’π’–π’ˆπ’‰ (@PeterBazza) reported from Halifax, England

    @TSB [2] ... been a single response to any customer tweet - You haven't even put an update out on your own Twitter feed! You have a duty of care towards your customers and you're failing miserably right now. The lack of communication is just incredible!

  • RobertMulhern1
    Robert Mulhern. (@RobertMulhern1) reported from Heckmondwike, England

    @TSB is there an issue transferring money between accounts, not allowing me to do it?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • metaled92
    James Smith (@metaled92) reported

    @soxxylady @TSB You should join @StarlingBank. Very good customer service 24/7 and lots of good features with it too. You can live chat, send a message or call. Though it’s an online app bank so no branches

  • bigdavemanman
    Bigdaveman (@bigdavemanman) reported

    @Elviajero1275 @TSB Calling companies out about their service all the time, serial complainer?? !!

  • Epictetus_2
    Epictitus πŸ₯ (@Epictetus_2) reported

    @TSB It's not even 10 yet and the apps down already. I have no access to my accounts! How can TSB do this every time

  • SteveRamsay
    SteveRamsay (@SteveRamsay) reported

    1 hour 20 minutes to get @TSB to remove *another* incorrect fraud flag from my account...this time 1 disconnection, spoke to 4 people on awful phone lines and "enjoying" 1 hour of hold tones/music. @TSB - your customer service experience is ghastly.

  • jackstearman
    jack stearman (@jackstearman) reported

    @PCYintheCLE @TSB I could log in manually - but when Face ID wouldn’t let me do it

  • ahdamnpahpah
    Π’ΠΎΠ²Π°Ρ€ΠΈΡ‰ ΠΈΡ€Π»Π°Π½Π΄Π΅Ρ† (@ahdamnpahpah) reported

    I have to say that the @TSB chat function is absolutely terrible; waiting at least 3 hours for a response to my query (having erroneously charged me interest two months in a row despite promising not to, and having previously offered goodwill payments to prevent my complaints)

  • RichardMeddings
    Not RichardMeddingTSB (@RichardMeddings) reported

    @ahdamnpahpah @TSB Awful people, terrible bank. β€œThe Financial Conduct Authority (FCA) has fined TSB Β£10.9 million for failures in its treatment of customers in financial difficulty, including vulnerable individuals and those in arrears, between June 2014 and March 2020”

  • claireywurly
    Claire Morrison (@claireywurly) reported

    @TSB my dad needs a new bank card as the contactless doesn’t work, he tried in app however as it’s a joint account it has only sent for my mum. The nearest branch is 30 mins away and he is unconfident on the phone, can you please help

  • RichardMeddings
    Not RichardMeddingTSB (@RichardMeddings) reported

    @preciousphece @TSB Sorry Precious @TSB are a terrible and institutionally dehumanising bank They do what they want and answer to no one

  • suzycoos
    E. J. Gill (@suzycoos) reported

    Just spent an hour trying to cancel a direct debit with @TSB because the help & images were absolutely nothing like where to actually find it on the app. Round and round in circles. Utterly useless. & β€˜TSB’ bots wanting direct messages to β€˜help’ ie scam can get lost!