TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Halifax, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Halifax, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Halifax, England

Latest outage, problems and issue reports in Halifax and nearby locations:

• 
  Robert Mulhern. (@RobertMulhern1) reported 10 minutes ago from Heckmondwike, England

  @TSB is there an issue transferring money between accounts, not allowing me to do it?

• 
  𝑷𝒆𝒕𝒆𝒓 𝑩𝒂𝒓𝒓𝒂𝒄𝒍𝒐𝒖𝒈𝒉 (@PeterBazza) reported 29 minutes ago from Halifax, England

  [1] I don't actually need access to my @TSB App right now - but what bothers me most is the complete lack of communication from your organisation! Read @Twitter this morning and you'll see hundreds of customers trying to access funds or authorise payments and yet there hasn't...

• 
  𝑷𝒆𝒕𝒆𝒓 𝑩𝒂𝒓𝒓𝒂𝒄𝒍𝒐𝒖𝒈𝒉 (@PeterBazza) reported 53 minutes ago from Halifax, England

  @TSB [2] ... been a single response to any customer tweet - You haven't even put an update out on your own Twitter feed! You have a duty of care towards your customers and you're failing miserably right now. The lack of communication is just incredible!

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MarcHughes86 (@marc_hughes86) reported 3 minutes ago

  @TSB yet again I can’t access my money because of your stupid app being down.

• 
  Jenna Burrows-Harrison (@jennaburhar) reported 8 minutes ago

  @TSB is it usual to have the app say i couldn't access moving money by stating "too many slaves and wives try again later" 100% not a joke it literally popped up.

• 
  MBUR337 (@MBUR337) reported 14 minutes ago

  These customers paying well over their current minimum payment terms if you are a @TSB customer, and you follow the terms in one of these letters you will be forced by @TSB to place yourself In persistent debt with TSB rather than being a good paying customer you will then be 2/

• 
  MarcHughes86 (@marc_hughes86) reported 16 minutes ago

  @TSB_News @TSB And yet we can’t access our money via the app with bills waiting to be paid….

• 
  Richard Hein (@hein_richard) reported 19 minutes ago

  @TSB please provide an update on your app services, I can’t log in

• 
  Lia♡⁶³ (@Lialvvzs) reported 22 minutes ago

  @JJBmufc @TSB this is such a frequent issue on the first of the month

• 
  Simon Parry (@sparry951) reported 23 minutes ago

  @TSB Just a quick one. My credit card DD is due to go out on 7th May. Usually if you make a payment 4 working days before then it stops or reduces the DD. If I made a payment today would that stop it, bearing in mind Monday is a bank holiday

• 
  Simon Parry (@sparry951) reported 24 minutes ago

  @TSB Just a quick one. My credit card DD is due to go out on 7th April. Usually if you make a payment 4 working days before then it stops or reduces the DD. I'm assuming that as Friday and Monday are not working days if I made a payment today it would make no difference?

• 
  Richard Hammond (@RichardArmley) reported 24 minutes ago

  @TSB can’t log in to banking app. Keeps going back to log in with Face ID screen. Down AGAIN 😡

• 
  SarahNicPA101 (@SPa10165557) reported 28 minutes ago

  @TSB Well it’s hellish and useless, just been cut off by the fraud line when I was being transferred to a human. No I will not discuss this on here. I will need to travel to a branch on Monday. Utterly useless non service