Is TSB Bank down in Halifax, Calderdale, England?
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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in Halifax, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Halifax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Website (35%)
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Login (33%)
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Mobile App (17%)
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Transactions (10%)
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Transfer (4%)
Community Discussion
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TSB Bank Issues Reports Near Halifax, England
Latest outage, problems and issue reports in Halifax and nearby locations:
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𝑷𝒆𝒕𝒆𝒓 𝑩𝒂𝒓𝒓𝒂𝒄𝒍𝒐𝒖𝒈𝒉
(@PeterBazza) reported
from
Halifax, England
@TSB [2] ... been a single response to any customer tweet - You haven't even put an update out on your own Twitter feed! You have a duty of care towards your customers and you're failing miserably right now. The lack of communication is just incredible!
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MD Atkinson Stock
(@mdatkinsonstock) reported
from
Leeds, England
@TSB can you get in touch, I’ve had nothing but error messages from my business banking app since the weekend??!
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𝑷𝒆𝒕𝒆𝒓 𝑩𝒂𝒓𝒓𝒂𝒄𝒍𝒐𝒖𝒈𝒉
(@PeterBazza) reported
from
Halifax, England
[1] I don't actually need access to my @TSB App right now - but what bothers me most is the complete lack of communication from your organisation! Read @Twitter this morning and you'll see hundreds of customers trying to access funds or authorise payments and yet there hasn't...
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Jodi Barclay 💙
(@BarclayJodi) reported
.@TSB why can't I speak to a person about my mortgage? I've requested two call backs, had none, phoned the local branch, had no answer, online chat was no help and told speaking to someone in a local branch is not an option. Why is it so difficult to speak to an actual person?
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Helen B
(@hel54321) reported
@TSB why is the app offline for so long?? Its been hours and hours. People need access to their account details now!!
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@thestaveros
(@the_staveros) reported
@TSB I'm back on hold..another 10 mins and counting. I'm sorry for you having to represent this horrendous outfit on here Alex. Worst customer service I have ever experienced, by far. That's why I've already got a switch to @firstdirect in process. Honestly though, it's dangerous..
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Stuart Rowlands
(@StuRowls) reported
@TSB I know its not your fault, and charges are explained, but i find it scandalous that people save there money with you, sometimes large amounts , and then when you want to access money whilst out of the UK, you have to pay for it.
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@thestaveros
(@the_staveros) reported
@TSB I mean..this response says it all really doesn't it Alex? Not your fault personally, but what kind of service is that? I've done absolutely nothing wrong, passed all security, TSB frozen my accounts..and clearly expect me to spend HOURS trying to contact you. What a joke outfit
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@thestaveros
(@the_staveros) reported
@TSB Why on earth does TSB think this is an acceptable service process? To pass all security, to have done nothing wrong or remotely suspicious..then have my account and online banking locked..and expect me to drain time out of my life, holding for your convenience? Disgraceful.
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Sue Wilkes
(@SueWilkesauthor) reported
@TSB Hi Tom I just got through to speak to a lady after being on hold for 80 minutes. Sorry to say I think this is very poor customer service.
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Billy Young
(@Billy1Young) reported
@TSB But when I tried to transfer money to another company it’s refused me and ask me to phone up not textphone ? It’s only ask for textphone when I been logged out of my account by yous Seriously tsb need to sort it out. It’s always constantly problems with tsb bank online.
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Richard Madden
(@RMadden85) reported
@TSB Hello, do I need to ring up to reset internet banking? I forgot my password ages ago and can't access it.
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Ray Cain
(@cain17_ray) reported
@TSB hi, been trying for the past 4 days to complete an online application to switch to a new spend and save account ( from click through from Money Savings Expert). Can’t resolve reported “technical issue” because your phone system seems to have seized up.