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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Problems in the last 24 hours in Halifax, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Halifax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (55%)
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Transactions (20%)
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Website (20%)
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Login (5%)
Community Discussion
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TSB Bank Issues Reports Near Halifax, England
Latest outage, problems and issue reports in Halifax and nearby locations:
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𝑷𝒆𝒕𝒆𝒓 𝑩𝒂𝒓𝒓𝒂𝒄𝒍𝒐𝒖𝒈𝒉
(@PeterBazza) reported
from
Halifax, England
[1] I don't actually need access to my @TSB App right now - but what bothers me most is the complete lack of communication from your organisation! Read @Twitter this morning and you'll see hundreds of customers trying to access funds or authorise payments and yet there hasn't...
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𝑷𝒆𝒕𝒆𝒓 𝑩𝒂𝒓𝒓𝒂𝒄𝒍𝒐𝒖𝒈𝒉
(@PeterBazza) reported
from
Halifax, England
@TSB [2] ... been a single response to any customer tweet - You haven't even put an update out on your own Twitter feed! You have a duty of care towards your customers and you're failing miserably right now. The lack of communication is just incredible!
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Grumpy dad
(@hood1960) reported
@TSB you have one number for contacting you to discuss mortgages 03458353389 I have now been on hold for nearly 2 hours and quite frankly am completely unimpressed with your customer service. This to discuss a problem you have made with my mortgage too.
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jan oliver
(@JanJanlg) reported
@TSB when did the bank decide that they would send codes to phone/mobile excessively to allow access to banking app. It's becoming very annoying. And yes, I appreciate it's done to help protect me but does it have to be at such high frequency.
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Stefan Karlsson
(@StefanComrz) reported
@TSB @kwgordonso This issue has not been resolved - please don't lie to your customers - the latest updates to the online banking software are obviously buggy. No one will say what the ERRSCAO2 Error means - this comes from the Boris Johnson playbook of deny everything!
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bcoz it cant b emty
(@icnfagun) reported
again @TSB? What´s wrong this time? Website login issue... error code: ERRSCA02 Your Helpdesk couldn´t help me.... The App doesn´t provide the functions I need...
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Ernest Read
(@PRErnestRead) reported
@TSB I'm using website. It's been happening for 2 days.
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Marcel Graves
(@MarcelGraves) reported
@TSB the ‘payments to approve’ and ‘chat’ functions on the app are not working. Any idea when this will be sorted as I need these functions to pay bills.
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Ness 2 ( The lock Ness monster 👹🤣)
(@poppypippa2) reported
@TSB It's okay. It was just a private joke so take no notice of my tweet and I hope Megan can get her issue solved with the bank x
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Sharon mckay
(@martell0507) reported
@TSB why do I need to approve payment now for every single transaction I make ? Even regular payments . Terrible , time consuming and that’s when the service works
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Kirsty
(@kirstybooks) reported
Hi @TSB, I have money in an easy saver account with you but as I no longer have a TSB current account I can’t withdraw it through my online banking. Can you help with how I withdraw the money please? Thanks.
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Des Masterson
(@SmileyDes) reported
@TSB @TSB Fraud Department (Ceri Ann & her line manager Natasha) did this again - so very paranoid by classifying calls via Relay UK as Third Parties, they insisted on speaking 'directly' to me, #Deaf customer. Repeatedly told me to go into branch.