TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Halifax, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Halifax, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Halifax, England

Latest outage, problems and issue reports in Halifax and nearby locations:

• 
  𝑷𝒆𝒕𝒆𝒓 𝑩𝒂𝒓𝒓𝒂𝒄𝒍𝒐𝒖𝒈𝒉 (@PeterBazza) reported 15 minutes ago from Halifax, England

  [1] I don't actually need access to my @TSB App right now - but what bothers me most is the complete lack of communication from your organisation! Read @Twitter this morning and you'll see hundreds of customers trying to access funds or authorise payments and yet there hasn't...

• 
  𝑷𝒆𝒕𝒆𝒓 𝑩𝒂𝒓𝒓𝒂𝒄𝒍𝒐𝒖𝒈𝒉 (@PeterBazza) reported 32 minutes ago from Halifax, England

  @TSB [2] ... been a single response to any customer tweet - You haven't even put an update out on your own Twitter feed! You have a duty of care towards your customers and you're failing miserably right now. The lack of communication is just incredible!

• 
  Robert Mulhern. (@RobertMulhern1) reported 45 minutes ago from Heckmondwike, England

  @TSB is there an issue transferring money between accounts, not allowing me to do it?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Robinson (@markrob1147) reported 5 minutes ago

  @TSB I can use the web site but not the app at all. It's too many things now with tsb I'll be leaving your banking next week when I can

• 
  Joanne (@hain_joanne) reported 5 minutes ago

  @TSB Whats going on with our app, silly messages and cant log in?

• 
  Stephen Old #FBPE (@StephenOld) reported 7 minutes ago

  @TSB There are no account details in my message. You closed my main account because I could not pay enough money into it. For five years, I was too ill to work because I had serious heart problems. If you close my branch I have to find other ways to communicate with you.

• 
  Donna. Adult Human Female.Drunk Goose Club Member (@brewbich) reported 7 minutes ago

  @TSB what the hell is wrong with your app, this will be the 2nd day I have been unable to access my account, and yes I have turned my phone on/off uninstalled and reinstalled app

• 
  LD1982 (@lynsey_davidson) reported 9 minutes ago

  @TSB going round in circles trying to sign in to online banking. Being told I haven't used my account so need to reregister to then be told I'm already registered. I can't remember my password and it's not letting me reset it

• 
  Igor The Giant (@IgorGiant) reported 9 minutes ago

  Wow @TSB I called you today because YOU sent me a letter asking for my help. Your call centre staff were so inept, uninterested and unprofessional that I started to think this might be an Indian call centre scam

• 
  Minter79Man (@Minter79Man) reported 12 minutes ago

  @tsb App and website down, no way to confirm payments have gone out, any ideas when whatever issue it is this time will be fixed ?

• 
  Haleema (@Haych1529) reported 15 minutes ago

  @TSB why is the app down once again, honestly it’s getting quite pathetic!

• 
  Santander UK (@santanderuk) reported 16 minutes ago

  @runneroundlou @TSB Hi Lou, thanks for reaching out. Sorry to hear you've not had a good experience. How can we help fix this?

• 
  George Thomson (@g2dod) reported 17 minutes ago

  @TSB It still says no Internet connection, so the app is broken, can I suggest you turn off the server on again.