TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Halifax, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Halifax, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

• Mobile App (42%)
• Transactions (23%)
• Login (19%)
• Website (15%)

Community Discussion

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TSB Bank Issues Reports Near Halifax, England

Latest outage, problems and issue reports in Halifax and nearby locations:

• 
  𝑷𝒆𝒕𝒆𝒓 𝑩𝒂𝒓𝒓𝒂𝒄𝒍𝒐𝒖𝒈𝒉 (@PeterBazza) reported 15 minutes ago from Halifax, England

  [1] I don't actually need access to my @TSB App right now - but what bothers me most is the complete lack of communication from your organisation! Read @Twitter this morning and you'll see hundreds of customers trying to access funds or authorise payments and yet there hasn't...

• 
  𝑷𝒆𝒕𝒆𝒓 𝑩𝒂𝒓𝒓𝒂𝒄𝒍𝒐𝒖𝒈𝒉 (@PeterBazza) reported 43 minutes ago from Halifax, England

  @TSB [2] ... been a single response to any customer tweet - You haven't even put an update out on your own Twitter feed! You have a duty of care towards your customers and you're failing miserably right now. The lack of communication is just incredible!

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Terence Jeffries (@Vertox_vv) reported 4 minutes ago

  @TSB What’s happening still can’t access anything

• 
  Lisa Thompson (@L15AThompson) reported 5 minutes ago

  @TSB I’ve just managed to transfer funds from TSB business app, after trying all day. Keep trying folks 🤞🏼p.s it’s not working now though!

• 
  Geoff Lane (@MotogpLane) reported 5 minutes ago

  @TSB Still cannot get on the app, why does it always happen to us tsb customers, you are supposed to be the peoples bank, as long as they don’t want to access their accounts! Unprofessional.

• 
  F.A. Le Brun (@Just_Freddie_) reported 12 minutes ago

  @TSB @ZManjra123 Except it’s still not resolved and some of us actually need to access it because phone banking is useless due to disabilities. This is RIDICULOUS

• 
  Brian Devlin (@BDevlin1) reported 14 minutes ago

  @TSB You are an utter disgrace. Your system is down AGAIN

• 
  Darren (@beepboopdarren) reported 16 minutes ago

  @TSB Is there an ETA on this? I've not been able to access my accounts all day?

• 
  💥GoddessAsha 💥💥Radio Reporter BIRTHDAY MONTH💥 (@GoddessAsha) reported 17 minutes ago

  @THumphreyson @Baldilocks1 @TSB This is awful

• 
  Nathan Scott (@nathlfc6times) reported 20 minutes ago

  @TSB Claiming “some” people are affected by today's outage...Twitter confirming “all”...C’mon the top brass, let’s hear from you? At least 8hrs and no potential fix time advised to your customers?

• 
  Louise D Booth (@LouiseDBooth) reported 21 minutes ago

  @TSB There any banks out there that reward you for transferring? 🤔 could do with the extra cash because of direct debit interests and late fees BECAUSE THE BANKING ISNT WORKING. Will I be refunded? Will I fudge.

• 
  Matt Rowland (@Matt_Rolo) reported 25 minutes ago

  @TSB I receive bank charges on another account if I am not able to access my TSB Business banking by 3:30pm due to an outgoing amount from this account. Will you be covering these charges?