TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Halifax, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Halifax, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Halifax, England

Latest outage, problems and issue reports in Halifax and nearby locations:

• 
  𝑷𝒆𝒕𝒆𝒓 𝑩𝒂𝒓𝒓𝒂𝒄𝒍𝒐𝒖𝒈𝒉 (@PeterBazza) reported 11 minutes ago from Halifax, England

  [1] I don't actually need access to my @TSB App right now - but what bothers me most is the complete lack of communication from your organisation! Read @Twitter this morning and you'll see hundreds of customers trying to access funds or authorise payments and yet there hasn't...

• 
  𝑷𝒆𝒕𝒆𝒓 𝑩𝒂𝒓𝒓𝒂𝒄𝒍𝒐𝒖𝒈𝒉 (@PeterBazza) reported 32 minutes ago from Halifax, England

  @TSB [2] ... been a single response to any customer tweet - You haven't even put an update out on your own Twitter feed! You have a duty of care towards your customers and you're failing miserably right now. The lack of communication is just incredible!

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kayleigh Betterton (@_KBetterton) reported 28 seconds ago

  @TSB Your online banking is down. When I try and login via website/phone app, this is the message I receive: 'ERRSCA02: Sorry, something went wrong'. When will it be resolved?

• 
  michaeL kelly (@michaeL73523388) reported 31 seconds ago from Blaydon-on-Tyne, England

  @TSB Can anybody help me , both mine and my wife’s tsb accounts are having problems ,the approved payment portal in tsb app will not work l have tried since 7am to find a reason why this is not working through tsb at local level and on line ,

• 
  Gallon73 (@Gallon73) reported 3 minutes ago from Hooley, England

  @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

• 
  wrathy777 (@wrathy777) reported 5 minutes ago

  @DaveDic33601923 @TSB i just rang up my local branch and told them i was having issues registering, they gave me a temp password and it was all sorted from there so if you haven’t sorted it by now i’d give that a try tomorrow and see if it works for you too bro

• 
  Dave Dickson (@DaveDic33601923) reported 5 minutes ago

  @wrathy777 @TSB Have you managed to fix it mate?

• 
  shaun (@shaunRobbo80) reported 8 minutes ago

  @TSB Hey, are you aware of any log in errors when trying to log on via the website. Im getting ERRSCA02 when entering my user name

• 
  Stefan Sladek (@stefansladek) reported 10 minutes ago

  @TSB hey, just wondering what is your procedure for when money isn’t counted in a machine and you raise the issue and you’re told an engineer will be called… should that machine still be working when a £500 deposit has gone missing?

• 
  Floweroscotland (@sarannej) reported 15 minutes ago

  @TSB I have been unable to approve payments since Saturday as the Approve button on your Mobile App is frozen. I wasted forty minutes between your help line and reinstalling the app and still nothing. I am so fed up with how unreliable both your website and your app are.

• 
  gary eaves (@garye1969) reported 17 minutes ago

  @andymellor67 @TSB This is clearly a widerissue but all we get is to give our details by a DM. Clearly there is an issue TSB end but it feels like they are just stalling instead of admitting it.

• 
  James Webster (@JamesWebsterITV) reported 18 minutes ago

  Hi @TSB - your website claims internet banking is working but I cannot log in. ERRSCA02 error code. Other people appear to be experiencing it too. What's wrong THIS time?