TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Halifax, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Halifax, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Halifax, England

Latest outage, problems and issue reports in Halifax and nearby locations:

• 
  Robert Mulhern. (@RobertMulhern1) reported 10 minutes ago from Heckmondwike, England

  @TSB is there an issue transferring money between accounts, not allowing me to do it?

• 
  𝑷𝒆𝒕𝒆𝒓 𝑩𝒂𝒓𝒓𝒂𝒄𝒍𝒐𝒖𝒈𝒉 (@PeterBazza) reported 31 minutes ago from Halifax, England

  @TSB [2] ... been a single response to any customer tweet - You haven't even put an update out on your own Twitter feed! You have a duty of care towards your customers and you're failing miserably right now. The lack of communication is just incredible!

• 
  𝑷𝒆𝒕𝒆𝒓 𝑩𝒂𝒓𝒓𝒂𝒄𝒍𝒐𝒖𝒈𝒉 (@PeterBazza) reported 40 minutes ago from Halifax, England

  [1] I don't actually need access to my @TSB App right now - but what bothers me most is the complete lack of communication from your organisation! Read @Twitter this morning and you'll see hundreds of customers trying to access funds or authorise payments and yet there hasn't...

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  NUFC (@nufcscot) reported 4 minutes ago

  @TSB @JJBmufc Lesley , when you try and log in there’s a message telling people you are aware app is down, you’d think they would have let you know !

• 
  Elliot Eastwick’s World Famous Hot Sauce (@WorldFamousHot1) reported 9 minutes ago

  @TSB app down AGAIN

• 
  Karen Payne (@KarenPayne65912) reported 11 minutes ago

  @TSB app not working again 😡

• 
  6ft8” Dwarf (@6ft8_Dwarf) reported 13 minutes ago

  Seriously @TSB your app is down on a bank holiday payday? Why is this a regular occurrence? Why should people continue to bank with you? Maybe Santander taking you over will sort the crap out 🤔 #tsb

• 
  Joanne (@hain_joanne) reported 13 minutes ago

  @TSB Joke, what's with the silly error messages

• 
  Geoff (@geoffb37) reported 16 minutes ago

  @TSB block on card and I get out thru to fraud help centre mombai , really deplorable customer service , now on call for 40 mins . Been a loyal customer for years and now moving.

• 
  Michelle Buchan (@M_Buchan) reported 18 minutes ago

  @TfL I used my bank card in error yesterday. Your refund department can see the transaction, its not appeared on my @TSB credit card yet and because I cant tell you how much it is you wont refund after waiting 20 minutes on a call. You suggested I call back - seriously?

• 
  Caroline Wilson (@CarolineWils87) reported 20 minutes ago

  @TSB Hi, I've tried that. My husband has also just tried and he got a different message saying you are aware there is an issue.

• 
  Nicole Barlow (@Nicole_Barlow1) reported 22 minutes ago

  @santanderuk @TSB You are a throughly incompetent and cheap institution. You outsource your customer service to some third world country, where none of the advisors can speak English. Then expect poor elderly people to go to the branch when you mess up. It's shocking and shameful.

• 
  MBUR337 (@MBUR337) reported 23 minutes ago

  These customers paying well over their current minimum payment terms if you are a @TSB customer, and you follow the terms in one of these letters you will be forced by @TSB to place yourself In persistent debt with TSB rather than being a good paying customer you will then be 2/