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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in Halifax, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Halifax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (48%)
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Website (22%)
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Transactions (17%)
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Login (13%)
Community Discussion
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TSB Bank Issues Reports Near Halifax, England
Latest outage, problems and issue reports in Halifax and nearby locations:
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𝑷𝒆𝒕𝒆𝒓 𝑩𝒂𝒓𝒓𝒂𝒄𝒍𝒐𝒖𝒈𝒉
(@PeterBazza) reported
from
Halifax, England
@TSB [2] ... been a single response to any customer tweet - You haven't even put an update out on your own Twitter feed! You have a duty of care towards your customers and you're failing miserably right now. The lack of communication is just incredible!
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𝑷𝒆𝒕𝒆𝒓 𝑩𝒂𝒓𝒓𝒂𝒄𝒍𝒐𝒖𝒈𝒉
(@PeterBazza) reported
from
Halifax, England
[1] I don't actually need access to my @TSB App right now - but what bothers me most is the complete lack of communication from your organisation! Read @Twitter this morning and you'll see hundreds of customers trying to access funds or authorise payments and yet there hasn't...
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Paris C. 🦆
(@parisisnotcross) reported
@TSB Thanks. Your page about creating a joint current account doesn't currently mention this. Wakefield is not an available branch on the form you have sent - is this an error?
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Gillian Glynn
(@gillian_glynn) reported
@TSB please help. I was advised to send an application form ‘account closure’ to the branch in Leeds (Banking Services, TSB bank PLC, PO BOX 373, Leeds, LS14 9GQ). Worldwide parcel are UNABLE to deliver to this address please provide physical address so I can get my parcel there.
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Jeff Hall 😷
(@jeffnhall) reported
@TSB I see you app is not working again, when will this be fixed?
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AliasEcosse
(@aliasecosse) reported
@TSB I have now followed you. I would prefer replies as dm. And yes, I am a TSB customer. This message came through on the same thread as many legitimate messages from TSB which is why it’s concerning. MA
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Pegs
(@Miss_Peg) reported
Found my old card, figured out the issue. My old card expires in 2024 but @TSB sent me a new version of the card (it’s changed a lot) so I have 2 valid cards for 1 account but only 1 of them shows on my online banking 🙃
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Jennifer McAlan
(@JenMcAlan) reported
@TSB Yes they did, and they just said it was a system error and to continue trying. I’m still yet to be able to use my card.
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Andli Litt
(@Andlil) reported
@TSB recently discovered an account in my name joint with a family member - I never opened this account - bank are adamant I did yet unable to provide any proof to substantiate the claim - anyone else had this please I need help?
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Jamie Milne
(@JamieMMilne) reported
@TSB The only option available is a landline telephone number and when they click send. No code is sent to the landline. So I was trying to update their mobile number on the account. After clearing cookies TSB website sent a code to mobile so TSB ovbiously has mobile number
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Kirsteen Harris-Jones
(@Kirsteenart) reported
@TSB I was on hold with tsb for 20 minutes this morning and told it would not be reversed until the 12th August and they couldn’t help I was also told probably by a bot called Dan that there was nothing he could do :(! So what’s my next move I had £14 left 1/2
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Chris Wood
(@grumpawales) reported
@tsb Great examples today of why I want to switch to Starling. Phone branch-no agents available; online chat-what I want doesn't fit the menu available; Customer Services-again, the problem doesn't fit the menu of automated responses.