TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Aberdeen, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Aberdeen, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Aberdeen, Scotland

Latest outage, problems and issue reports in Aberdeen and nearby locations:

• 
  Dr. Hollie Hay (@h85v) reported 32 minutes ago from Aberdeen, Scotland

  @TSB why is your Internet banking so painfully awful!!! It NEVER works. I'm part time, been trying to process wages all morning but your system is down .... YET AGAIN 😡🤬😠

• 
  Charlotte Stewart (@Charlott3Anne) reported 40 minutes ago from Aberdeen, Scotland

  @TSB down again!! 🙄🙄🙄

• 
  Katy Gray (@Katyag15) reported 44 minutes ago from Aberdeen, Scotland

  @TSB I made a purchase thru a website which has now been revealed as a scam site. Can I claim thru the bank as a refund?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lee Hewat (@Leehewat28) reported 34 seconds ago

  @TSB Is there an issue with the biometrics function on the app? Everytime i try to log in with my fingerprint, i get an error message saying i need to set it up again? I was able to use it last night but then today i have had to use my memorable info everytime.

• 
  George Thomson (@g2dod) reported 3 minutes ago

  @TSB your app is down it is saying that there is no Internet connection, well it can't be as I have just sent this message from the same device so it is lying

• 
  Skała (@Skalaprp) reported 4 minutes ago

  @emmah80 @TSB Having same issue

• 
  Ben (@benlfc) reported 7 minutes ago

  Got a message from the old pub we lived at saying I had some post. So I have gone down to collect it. Must be important it’s from @TSB nope just a letter saying they have updated their records to my new address. Why ******* send it to my old address then

• 
  Shaz 🦋 (@soxxylady) reported 8 minutes ago

  @TSB I’m leaving your crap bank for good. I’ve just rung customer service for help and have spoken to six Indian men, not even in this country and NONE OF THEM COULD UNDERSTAND OR HELP ME. DISGUSTING BANKING GROUP.

• 
  Jonathan SC ن Esq. (@jonathansc) reported 10 minutes ago

  @santanderuk will your purchase of @TSB result in yet another round of bank branch closures and customer inconvenience and empty units on high streets ? @paullewismoney

• 
  Michelle Buchan (@M_Buchan) reported 10 minutes ago

  @TfL I used my bank card in error yesterday. Your refund department can see the transaction, its not appeared on my @TSB credit card yet and because I cant tell you how much it is you wont refund after waiting 20 minutes on a call. You suggested I call back - seriously?

• 
  Dom Barnes (@domster) reported 14 minutes ago

  It’s wild that some 2 years after one of my debit cards got replaced has my old card stopped working with a monthly payment. Not a DD. Card payment. Only slightly worrying @TSB

• 
  Tina Joanne (@TinaTribe1) reported 16 minutes ago

  @TSB Tried to access app but unable to. It says I'm not connected to the internet. Any idea how long will this outage last?

• 
  JacquiB (@tripsfantastic) reported 17 minutes ago

  @TSB absolutely garbage customer service. Put two complaints through neither of which have been dealt with. These boots are made for walking