TSB Bank

Is TSB Bank down in Pontypridd, Rhondda Cynon Taf, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Pontypridd, Rhondda Cynon Taf, Wales 03/12/2026 14:55

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (19%)

    Login (19%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (10%)

    Website (10%)

Community Discussion

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TSB Bank Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • DaioGoddard David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @TSB @wrxmanpaul My app and browser site down too

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • sixersarmy Abi (@sixersarmy) reported

    @TSB is live chat down on the app? I’m trying to go on to change my address and it’s been on loading for 25 mins

  • karlrolstone Karl Rolstone (@karlrolstone) reported

    @TSB are you having issues your end with logging in on the app or the internet, as I can't access the login page on my TSB app. I've already changed all my passwords and memorable information. I need to pay bills and can't get online.

  • cowmincer JenHen (@cowmincer) reported

    @TSB Sure, I can do that. I don't have any screen shots. To update, @JonnySherlock 's tip of linking on a Chrome incognito page has worked for now, surely the Tsb IT team can follow the breadcrumbs to whatever the problem is?

  • AngelaLeslie20 Angela Leslie (@AngelaLeslie20) reported

    @TSB @BenWoodward We had exactly the same, locked out and little help. 2 and a half hours to sort out a transfer to a family member and that was including over an hour of security questions. Was told we'd get a letter to give feedback but over 2 weeks later nothing! Ridiculous

  • littlecure74 Dee Craig #OurRightToDecide🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@littlecure74) reported

    @TSB app has blocked me out asking to reset and when I do with correct information its saying error. Tried calling only to get a bot system! Are there any humans working that could shed light on situation

  • RalstonBhoy Tony Harrison (@RalstonBhoy) reported

    @TSB I wanted to raise a complaint about the loss of access to all my accounts last month and have been told I need to call and can’t make it online?

  • RuthWil61771628 Ruth Wilson (@RuthWil61771628) reported

    @TSB is there a way to live chat for a business account query? Or get someone to call back? We were on hold to the fraud team for an hour earlier in the week & they hung up without resolving the issue. I think our account is still blocked. Can you help?

  • wonder_girlx Stacie-Jaynee Darton (@wonder_girlx) reported

    @TSB morning guys, I'm having issues with the app, it's not letting me log in, it's saying I have to reset it, so I did so and its saying an 'unexpected error' has come up, can you let me know. Thanks.

  • cowmincer JenHen (@cowmincer) reported

    @TSB Literally nothing happens. The accounts were previously linked, and now they aren't, and won't relink. The Xero site redirects to TSB login page, which won't function. When I've entered my bank details & clicked to login, nothing happens.

  • ThinkFast2021 ThinkFast (@ThinkFast2021) reported

    @TSB Hi there I have forgotten my user ID for my online banking. How would I view it again? I have access to my account via my phone