TSB Bank

Is TSB Bank down in Pontypridd, Rhondda Cynon Taf, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Pontypridd, Rhondda Cynon Taf, Wales 02/04/2026 16:20

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (18%)

    Transactions (18%)

  3. Website (18%)

    Website (18%)

  4. Login (5%)

    Login (5%)

Community Discussion

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TSB Bank Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • DaioGoddard David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @TSB @wrxmanpaul My app and browser site down too

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • highamnoone Bill (@highamnoone) reported

    @TSB Having probs with business banking, I can get into account but when I try to transfer money it says "please try later" problem is Ivegot a dozen staff who want wages!!!@

  • LyPat2 Lily (@LyPat2) reported

    @TSB tried to open joint account 3 weeks ago which apparently would take a couple of days to go through! This is becoming urgent and not a word from you! No one answers the phone & need an account number to speak to anyone still waiting for an account number…. Appalling service

  • gurevitchesque Anna Gurevitch (@gurevitchesque) reported

    @TSB @MartinSLewis Appointment for Wednesday was rescheduled by TSB to Thursday. Yesterday TSB still couldn't fix my mortgage interest rate because of system issues at your end so I'm waiting until the staff member can resolve it, apparently by next Tuesday. Just keeping log here.

  • Lisa_Ramsay Lisa Ramsay (@Lisa_Ramsay) reported

    @TSB your telephone service is not what it used to be - advised yesterday issue would be fixed, it wasn't and now cannot get through to speak with correct department

  • gurevitchesque Anna Gurevitch (@gurevitchesque) reported

    @TSB If it gets sorted tomorrow and confirmation is sent in email or post swiftly then I'm happy to put it down to unfortunate pandemic times, if there's any further delay I shall log it publicly here and start a complaint. Thank you. @MartinSLewis

  • GalinaKalfova Galina Kalfova (@GalinaKalfova) reported

    @TSB Yes, I did check immediately and that's how I saw the maintenance notification. No such transaction in my pending ones, just a couple from yesterday. Is there anything I can do? I cannot call because I have no network service abroad.

  • littlearfer likklearfer (@littlearfer) reported

    I’d vote for a Co-op bank takeover of @TSB as it would rid us of the worst web-site in banking bar none.They are totally inept at customer service.

  • JonnyTa07893953 Jonny Taylor (@JonnyTa07893953) reported

    @TSB The online mortgage form has some bugs. If I add previous addresses in the ‘address details’ section and click next, it stays on the same section. Also at the end of the form the submit button brings you to an error page. When will this be fixed? Thanks

  • adeybaby100 Sir Montague Pupkin (@adeybaby100) reported

    @TSB Every local branch closed, 4 months trying to get a paying in book despite repeated texts saying it will be with you within 5 working days and assurances given over the phone. Failure at the most basic level

  • TheMikeRob Michael Robinson (@TheMikeRob) reported

    @TSB Hi. I’ve opened a new savings account, which shows in the app with a zero balance, but I can’t transfer the amount I said I would open the account with, or arrange the monthly transfer. Any help appreciated please