TSB Bank

Is TSB Bank down in Pontypridd, Rhondda Cynon Taf, Wales?

No problems detected

If you are having issues, please submit a report below.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Pontypridd, Rhondda Cynon Taf, Wales 03/23/2026 04:40

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (17%)

    Login (17%)

  3. Transactions (13%)

    Transactions (13%)

  4. Website (13%)

    Website (13%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • DaioGoddard David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @TSB @wrxmanpaul My app and browser site down too

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • GalinaKalfova Galina Kalfova (@GalinaKalfova) reported

    @TSB Yes, I did check immediately and that's how I saw the maintenance notification. No such transaction in my pending ones, just a couple from yesterday. Is there anything I can do? I cannot call because I have no network service abroad.

  • Exuptoy Lyn Darkes (@Exuptoy) reported

    @cryptoheat2 3M but my U.K. bank (@TSB ) no longer allows the purchase of Crypto on Coinbase as they want to look after our safety from scammers. What a crock of ****, like scams only happen in crypto! Time to find another bank I think!

  • inolan1981 Ian Nolan (@inolan1981) reported

    @TSB Responded to say "there's nothing we can do here" so why did you ask me to message you?? Such a terrible service for a bank @MartinSLewis can you help? Any suggestions? Locked out of my account, not able to get through on the phones as they're too busy

  • J_Swin_7 Jenny Swindlehurst-White (@J_Swin_7) reported

    @TSB the business and personal banking app has been down for nearly a week now. I have complained to customer services with no response. Very poor

  • LyPat2 Lily (@LyPat2) reported

    @TSB tried to open joint account 3 weeks ago which apparently would take a couple of days to go through! This is becoming urgent and not a word from you! No one answers the phone & need an account number to speak to anyone still waiting for an account number…. Appalling service

  • aliharris27 Alison Harris (@aliharris27) reported

    @TSB absolutely shocking customer support. Chat bot is of no use, now been waiting 44 minutes to speak to someone about transactions you have made on my account without any communication or explanation. Seriously unimpressed.

  • adeybaby100 Sir Montague Pupkin (@adeybaby100) reported

    @TSB Every local branch closed, 4 months trying to get a paying in book despite repeated texts saying it will be with you within 5 working days and assurances given over the phone. Failure at the most basic level

  • highamnoone Bill (@highamnoone) reported

    @TSB It's working now, I was just curious if you were aware of the fault..thanks

  • WillBHA58 WillBHA58 (@WillBHA58) reported

    @TSB Hi. I've been trying to switch my mortgage (existing TSB customer), but the system is down. Spoke to a helpful person this morning about it. Can you confirm I'll get the quoted rate (5yr, 1.09%) even if rates were to rise while your switching system is down? Thanks

  • TalulahCheese Talulah Cheese (@TalulahCheese) reported

    @TSB been waiting 20 mins (so far) waiting to speak to a customer service operative to get the name on my account changed (this was the bank’s error too by the way) in your Birmingham branch. One person on the desk at lunchtime…bad customer service yet again @TSB