TSB Bank

Is TSB Bank down in Pontypridd, Rhondda Cynon Taf, Wales?

No problems detected

If you are having issues, please submit a report below.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Pontypridd, Rhondda Cynon Taf, Wales 12/21/2025 13:10

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (24%)

    Website (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (6%)

    Login (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • DaioGoddard David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @TSB @wrxmanpaul My app and browser site down too

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • kate_edmonds_EU Kate Edmonds #GTTO Progressive Alliance? (@kate_edmonds_EU) reported

    @TSB Why doesn't the Make a Payment page load? My wifi is working fine but the TSB system seems frozen

  • SteveBoyes4 Steve Boyes (@SteveBoyes4) reported

    @TSB hi I have a cheque that I want to pay into my TSB account but the nearest branch is 40 miles away. Do I have a different option of paying this in rather than travelling all that way. Options such as using some other bank or service?

  • melsypop Melissa (@melsypop) reported

    @TSB can someone please reply to my DM about an internet banking issue

  • spookrider sean mulligan (@spookrider) reported

    @TSB Thanks Andrew my neighbours 92 and 81 needed this help.TSB Somerton had not heard of the scheme,and I doubt if the bank would help them do the forms anyway.There is plenty of time for them to make the application if they can learn to use a laptop.

  • georgiapermutt Georgia Permutt 🧚🏻‍♀️ (@georgiapermutt) reported

    I’ve now spent at least 3 hours in total waiting for @TSB 📞 my issue is STILL not resolved and my card is STILL blocked after I’ve completed everything I was instructed. Terrible service. #tsb #tsbbank. @TSB_News

  • nickskeet68 Nick ***** (@nickskeet68) reported

    @TSB I've tried to deposit cash via two ATMs in Bath and Keynsham this weekend but neither was offering the option. Is there a problem please?

  • ryancla38086967 ryan clarkson (@ryancla38086967) reported

    @TSB I have been a customer for over 15 years. Back In February of this year I made a complaint about your previous practices. 8 months on I haven’t even received an acknowledgment from you. Can I please speak to somebody that can sort this for me? #nocustomerservice

  • sylviad29752364 Sylvia Douglas (@sylviad29752364) reported

    @TSB hey folks, would be really grateful on letting customers know you don't have a counter service on a sat in branch. 3 members of team and no one able to help me. 🤯

  • khushdeepchana Khush (@khushdeepchana) reported

    @TSB 50 minutes waiting on the phone trying to get through to the fraud department as they blocked my card!! This is my 3rd attempt now each took 40 minutes then get cut off. With no call back either!!! Absolutely shocking service !!!

  • TheSamColeridge Sam Coleridge (@TheSamColeridge) reported

    Public Service Announcement for long suffering users of @TSB Online Banking: The prompt about your Credit Card Application (that you haven't made) is probably a bug, not a fraud If you have made one, then the Branch Locator button (to discuss it) doesn't work 🤡 #TSB