TSB Bank

Is TSB Bank down in Pontypridd, Rhondda Cynon Taf, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Pontypridd, Rhondda Cynon Taf, Wales 12/09/2025 06:00

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Transactions (19%)

    Transactions (19%)

  3. Website (19%)

    Website (19%)

  4. Login (6%)

    Login (6%)

Community Discussion

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TSB Bank Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • DaioGoddard David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @TSB @wrxmanpaul My app and browser site down too

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • CarlyxMc Carly (@CarlyxMc) reported

    @TSB honest to god your customer service is getting worse. Left stranded with no money on holiday because there’s an ‘issue’ with my card yet your staff couldn’t care less.

  • Petenewton10 Pete newton (@Petenewton10) reported

    @TSB because of your errors last weekend I now have to suffer the consequences, paid weekly but you couldn’t keep up with what was leaving my bank so paid everything, £200 overdrawn sick pay paid today, I’m still overdrawn and penniless for the week, thanks, real good job guys 😡

  • GEPowell86 Geezy (@GEPowell86) reported

    @TSB Are you taking the p**s. There's a cost of living crisis after a pandemic. You're aware of my vulnerabilities. I'm as of this second £35 overdrawn DUE TO YOUR FAILURES. With the technology and customer service. Online app and telephone. I waited 3days for a response. #TSB

  • _vkaku Karthik Kumar Viswanathan (@_vkaku) reported

    @satnam6502 @TSB A similar thing happened with my wife, Satnam. She was a longterm customer, was rejected by the bank. We reached out to the credit cards section about it, she was granted a premium card she really wanted. You never know until it gets to a customer loyalty exec. Hang in there!

  • bej62 mark pork pie (@bej62) reported

    'Sorry, we are currently experiencing technical issues. Please try again later' lets face it @TSB when aren't you?

  • HarryJAshman Harry Ashman (@HarryJAshman) reported

    @TSB any danger of your online banking working today? Ever? Tried every browser going and it’s still a pile of crap

  • Kirsteenart Kirsteen Harris-Jones (@Kirsteenart) reported

    Customer services Asda messaged this morning telling me this is a technical fault and the money is now back in my account On checking no it isn’t I spent all day on the telephone back with Asda and the bank this is not resolved yet! @AsdaServiceTeam @TSB

  • ycruiselesley lesley💙 (@ycruiselesley) reported

    @TSB any reason why I have just opened one if your instant access accounts with the 2.5% interest rate but it won't let me add any funds into it ? Bit of a waste if time opening an account if you can't put money in !

  • emmabuckley30 Emma Buckley (@emmabuckley30) reported

    @TSB just been on to one of your customer service team trying to sort something out for my 78yo Dad, but sadly one of your agents Stephanie decided she did not want to help us. I repeatedly asked her to stay on the line until our issue had been resolved, but no, disgusted!

  • chrisdark Dark Cognitive (@chrisdark) reported

    @TSB As someone who is disabled and unable to work, however in receipt of a guaranteed for life monthly payment from the Scottish Infected Blood Support Scheme, would you accept these payments for a mortgage?