Is TSB Bank down in Pontypridd, Rhondda Cynon Taf, Wales?
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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (58%)
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Transactions (17%)
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Website (17%)
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Login (8%)
Community Discussion
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TSB Bank Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@TSB @wrxmanpaul My app and browser site down too
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Barb Drummond
(@Barb_Drummond) reported
@London_darkside @TSB You’re still expecting customer service????
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Xero
(@Xero) reported
@RoyWilding @TSB @RoyWilding Heya Roy, sorry to see you're experiencing this. Have you also raised a query with our support team so they can keep you updated with any progress reports we get? Let me know the 'CX' case number if so. Thanks. -OG
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Mark Bradley
(@celtic196721) reported
@TSB As I said I use face ID to access my account on a daily basis, no idea of my user ID. Bloody farcical. It’s problem after problem with this app. What number do I need to contact to get this resolved and waste more of my time because of your colleagues at IT **** up.
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♡~Donna Mrs Kebab~♡
(@kebabjones76) reported
@TSB hi not used account In a while so trying to log in and as soon as I write my username it says ERR2
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Stephen
(@themcfallguy) reported
@TSB Can you get someone to call me to resolve the issue? I’ve been unable to make a card payment in nearly a week
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Coversure Islington
(@CoversureN5) reported
@TSB I tried to access my online account last night and couldn’t. I spoke to someone earlier who said they had to put me through to the fraud dept, but I hung on for an hour with no answer. I’ve tried twice more for over 30 mins with no luck. I need access to my account !!!!!
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The scotsman 182
(@Scotsman1821) reported
@TSB Sent your DM but bet it ends up in the 🗑 given the service for your company
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Brian Odike
(@ifeanyiodike) reported
@TSB Finally got through to some1 & the matter is resolved (I hope). Sadly, it doesn't feel like there're lessons learnt. I can't imagine that I'm the only customer who's experienced such a painful CX. This can be improved, happy to share my thoughts.
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Ian Bethell
(@djskylight) reported
@Xero @jamesbrice20 @TSB At least up until last week we could renew the bank feed manually, but NOW we can’t even link it whatsoever!!!!!! I thought you said the increased price would bring a better level of service!!!!?!???
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Fred’s Haberdashery
(@FredsHaberdash1) reported
@Xero @TSB our bank feed disconnected in the last week. Daily, I've tried to reconnect, I've complained to both companies and raised cases and nothing seems to happen or work. At this point, I dont care whose fault it is, just that someone can fix it. 😢