TSB Bank

Is TSB Bank down in Pontypridd, Rhondda Cynon Taf, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Pontypridd, Rhondda Cynon Taf, Wales 11/29/2025 22:05

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Transactions (17%)

    Transactions (17%)

  3. Website (17%)

    Website (17%)

  4. Login (8%)

    Login (8%)

Community Discussion

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TSB Bank Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • DaioGoddard David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @TSB @wrxmanpaul My app and browser site down too

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • THAK0001 Michael Thake (@THAK0001) reported

    @TSB once again the internet banking is down. Frequently it says account info unavailable. What is going on ! Honestly considering changing banks after 24 years.

  • MissSDunn Sharon Dunn (@MissSDunn) reported

    @TSB why does your phone lines say your closed? My card has stopped working 😢

  • chimpfish Paul Gregory (@chimpfish) reported

    @TSB Extremely poor customer experience yesterday. A pre booked appointment wasn't kept, I called 5 times to speak to someone and no one was able to help. This is my first time of trying to get in touch, because the website also isn't working "evoo4" error constantly. Please help

  • PeterWilde19 Peter Wilde (@PeterWilde19) reported

    @EllJay1888 @TSB Apparently the whole internet had a glitch

  • SeanLenton Sean Lenton (@SeanLenton) reported

    @TSB Hello, can’t log in via website either.. says the OTP is wrong but we have checked it 5 times and it wasn’t..sending DM now, what information would you like her to send?

  • Mayhemzz22 Mayhemzz22 (@Mayhemzz22) reported

    @TSB why is it impossible to get someone on the phone? Your call loop is so annoying.

  • Phantom43486946 Phantom (@Phantom43486946) reported

    @TSB Why am I filling an online business KYB form from adobedesign ? It actually says: "This is not a phishing attempt" ! Either you implement this on your own Website or send me a physical form to complete or call me ! Don't use up our time for free !

  • ionasurveyor Iona MCIOB👷🏻‍♀️ (@ionasurveyor) reported

    Hi @TSB I have a problem, my debit card appears to have stopped working, app says you’re open till 11pm but have just called and it says you close at 8pm

  • PaulLoriggio Paul Loriggio (@PaulLoriggio) reported

    @TSB It has not been resolved! The issue is still there. Apparently just checking a few things on my account! Your answers on Internet banking are as bad as your replies to tweets. Enough!! I’m out. Terrible Terrible bank!

  • chimpfish Paul Gregory (@chimpfish) reported

    @TSB DM sent.... Awaiting your reply. Interested to see if this is better customer service than the phones.