TSB Bank

Is TSB Bank down in Pontypridd, Rhondda Cynon Taf, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Pontypridd, Rhondda Cynon Taf, Wales 02/05/2026 19:50

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (18%)

    Transactions (18%)

  3. Website (18%)

    Website (18%)

  4. Login (5%)

    Login (5%)

Community Discussion

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TSB Bank Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • DaioGoddard David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @TSB @wrxmanpaul My app and browser site down too

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • vsihv Vivek S (@vsihv) reported

    @TSB your automated phone support is beyond pathetic. Why are you scared of letting customers speak to humans?

  • IoanaLogafatu 🗿🍮🌸Ioana🐫☕ (@IoanaLogafatu) reported

    @Soxthewavingcat @TSB Ask TSB which credit agencies they use and check them all. Just one will have the error, unfortunately you have to track down which one.

  • rickynow Andrew Cooper (@rickynow) reported

    @jobrown1812 @Soxthewavingcat @TSB That is a real pain and I had similar problems even though I've got my original birth certificate and documents showing I've lived at the same address for decades

  • AlastairMitch14 Alastair Mitchell (@AlastairMitch14) reported

    @TSB From the bank that treats it customers awfully after being a customer for 20 years tsb have suspended my account and will not tell me why so my christmas pay has not gone into my account

  • Sam19803119 Sam-Queen of the World (Tofu eating wokerati) (@Sam19803119) reported

    @Soxthewavingcat @TSB You'll need to obtain information from all the CRAs as they each hold different info. As someone else said Nationwide are very good. If you get the runaround from the TSB do a Subject Access Request to obtain ALL info from them. They're legally obliged to furnish it.

  • theplace4music The Place 4 Music (@theplace4music) reported

    @Soxthewavingcat @TSB Print off copies of credit ratings and show them to TSB, plus ask them which site they got the info from.

  • arc2015 Ashley crocker (@arc2015) reported

    @TSB I keep having #google nick money for an app on there store and their not replying to cancel the thing. 4 months I've been trying now can you help me please!!!!

  • ChrisUp80961770 Chris Upton (@ChrisUp80961770) reported

    Disgraceful customer service from @TSB. We only want to deposit money with them but after four phone calls, several hours, lines going dead and inept agents we are no further forward. If that’s how they treat customers they don’t deserve any.

  • RussClay12 Russ Clay (@RussClay12) reported

    @TSB , 2 hours on call and not help poor customer service

  • NikkiHelen Helen (Nicky) Porges💙 (@NikkiHelen) reported

    @Soxthewavingcat @TSB Check which credit report site they used Mike, Experian transunion equifax actually scrap that if you look at check my file that will show all the information on all the agencies and you should pick up if any of them have a bankruptcy on them and you can take it up directly xx