TSB Bank

Is TSB Bank down in Pontypridd, Rhondda Cynon Taf, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Pontypridd, Rhondda Cynon Taf, Wales 02/02/2026 00:30

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (18%)

    Transactions (18%)

  3. Website (18%)

    Website (18%)

  4. Login (5%)

    Login (5%)

Community Discussion

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TSB Bank Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • DaioGoddard David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @TSB @wrxmanpaul My app and browser site down too

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Joanna_831 Joanna (@Joanna_831) reported

    @TSB I’m seeing a thousand messages but no answer. I know you say people are working on it but is there any kind of time frame for when this is going to be sorted by ?

  • helenisanangel Helen Richardson (@helenisanangel) reported

    Ah @TSB issues again, suprise suprise, and again no communication at all. Can't make any payments because of a phatom code that never appears! Just spent 3 well used mins to open a @HalifaxBank instead. Looking forward to receiving my new bank card 🙃

  • laura563 TrueNorthBespokeLaura (@laura563) reported

    @TSB Thanks for the reply. Any time frame on the fix? I can’t pay for my food shopping

  • marciabigg Marcia Bigg (@marciabigg) reported

    @TSB Its getting the one time passcode that's the issues. You aren't working hard because it's happening all the time. I've just had another passcode come through that is 30 minutes after the last one but that's nearly 3 hours since requesting it. It's not good enough.

  • itsmejereemy 🧸Jeremy (@itsmejereemy) reported

    @TSB your bank is a joke. Always having issues with online services, I don’t remember a day that you didn’t have some type of issue with your service. I will be moving to Barclays again, I really regret banking with you. You guys have a lot of thinking to do and you must change!

  • stegothedump Stephen Davidson (@stegothedump) reported

    @TSB are you aware that your 1 Time password SMS service is taking around 2 hours to arrived. Which makes it useless? 3 purchases today I have had to abandon because of this problem.

  • Owey1212 Maria Owens (@Owey1212) reported

    @TSB Hopefully you will be up and running tomorrow or this will go down as a late payment from me.

  • jaz_bun Jaz (@jaz_bun) reported

    @stegothedump @TSB I had to spend 20 mins on hold to find out, for them to tell me to keep trying and it might work 🙄 - still no updates online/app on night two of it not working!

  • Elseandrew Andy (@Elseandrew) reported

    @TSB Every time I try to make a payment online it shows the wrong phone number for the verification code... The phone number on my account is correct, your system is broke, can't change the number and can't make payments. Fix please?

  • stegothedump Stephen Davidson (@stegothedump) reported

    @TSB Have you made your customers aware i Of this issue anywhere?