TSB Bank

Is TSB Bank down in Pontypridd, Rhondda Cynon Taf, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Pontypridd, Rhondda Cynon Taf, Wales 03/04/2026 00:10

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Website (17%)

    Website (17%)

  3. Transactions (14%)

    Transactions (14%)

  4. Login (14%)

    Login (14%)

Community Discussion

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TSB Bank Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • DaioGoddard David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @TSB @wrxmanpaul My app and browser site down too

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Gazamagwa Gary Maguire MBE (@Gazamagwa) reported

    @TSB your #Whistletree customer services is a joke! Have spoken to 5 people regarding an extremely urgent matter and no one knows who deals with it. Passed from pillar to post! #BadCustomerService

  • StructurComms Structur Comms (@StructurComms) reported

    @TSB When is internet banking going to be sorted? Trying to urgently transfer money between TSB accounts and getting the same problem with OTP not being sent out. Have also tried to do it by telephone banking and that system isn't working either. Not good enough!

  • Mustang968 Mustang96 (@Mustang968) reported

    Any account holder at @TSB be aware. The @CooperativeBank are looking to take you over. Their customer service is terrible. Vote ‘no’ if you can, leave if you can’t

  • CakesChaos Chaos Cakes | Drachaos (@CakesChaos) reported

    @TSB I'm guessing the OTP is broken at present? Been trying to access my account all day with no luck. Not one OTP has been sent to my number.

  • MelClements91 Mel Clements 🏴󠁧󠁢󠁳󠁣󠁴󠁿💚 (@MelClements91) reported

    @TSB hi, trying to arrange a call from a mortgage advisor but the online form won’t submit as it can’t locate a local branch. I know there is one still open near me but it isn’t recognising it. Can you help arrange an appointment?

  • grahamb42214021 graham brown (@grahamb42214021) reported

    @TSB online banking does not seem to be sending out OTP to either mobile or landline-do you have a problem ?

  • BuyersReport Buyers Report (@BuyersReport) reported

    How on earth does a customer order a new @TSB card reader without needing to get stuck in a queue on the phone?

  • EmmaAlder6 Emmakins66 (@EmmaAlder6) reported

    @TSB hi my partner has been trying to get through on phone. Keep getting sent OTP but he is NOT requesting this or trying to pay for anything. Can you help??

  • JDalyYT JoshDaly (Link In Bio) (@JDalyYT) reported

    You really decided to block all crypto transactions because of fraud? What about miners, traders etc who want to buy/sell into/from there accounts. Guess I will be switching banks very bad decision @TSB @TSB_News

  • thebrewery_bar The Brewery Bar (@thebrewery_bar) reported

    @TSB what is wrong with internet banking please?? Bank feeds not working through XERO API’s and trying to make payments through the app and had to reset over 20 times as no one time passwords arriving by text. Every day since Wednesday last week we have had issues?????