TSB Bank

Is TSB Bank down in Pontypridd, Rhondda Cynon Taf, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Pontypridd, Rhondda Cynon Taf, Wales 12/20/2025 12:15

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (24%)

    Website (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (6%)

    Login (6%)

Community Discussion

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TSB Bank Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • DaioGoddard David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @TSB @wrxmanpaul My app and browser site down too

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • bette61047970 bette (@bette61047970) reported

    @TSB Hi Sophie I’m not sure if you are aware but apparently any payment made on 24th has not been applied to anyone’s account and they are working to resolve it

  • allison33547374 Allison 💙 (@allison33547374) reported

    We've identified a potential issue with your card ending xxxx. There's nothing you need to do. As a precaution we're sending you a new card, which you should start using as soon as it arrives. @TSB can you please elaborate on msg cont….

  • cancelledyou Oops (@cancelledyou) reported

    @allison33547374 @TSB This happened to me last week. Got my new card and now thats stopped working!

  • AJH_10 MR H 🇯🇲 (@AJH_10) reported

    @TSB Hello, first mortgage payment is due soon however have not had any correspondence via email or letter yet stating what the amount is and date etc, could you please help

  • MhMyxacc444 MH (@MhMyxacc444) reported

    @aureumsimia @TSB Good luck with this. I’ve been 5 weeks with no online banking access

  • MhMyxacc444 MH (@MhMyxacc444) reported

    Gotta love that the only rough idea of my @tsb balance is when my card is declined. 5 weeks no online banking access.

  • lisacooper1322 Lisa C (@lisacooper1322) reported

    @TSB It’s ok I’ve seen from another thread it was down to a security breach and some customers cards have been compromised, seems there’s a few, not impressed at the lack of communication from tsb as to why the new card was been issued, just the fact it was, had to find out from X 🙄

  • 5haftus Shaftus 🇺🇦 (@5haftus) reported

    @TSB No, you have cancelled my card, I now have to wait 3 - 5 working days for another, so that is next week. This is the second time you have done this to me without warning. Utterly unacceptable.

  • samicosgrove Sam 🤍 (@samicosgrove) reported

    @TSB Hi Lesley, I’ve just tried this and it’s still not working. Any suggestions how I can view my saving pots/transfer money? As you’ve closed the majority of your branches.

  • Lamberto2993 TrisTime (@Lamberto2993) reported

    @TSB And once again with zero warning the TSB banking app is unable to authenticate login "you will need to setup your device again" This is the 4th time this has happened in the past year with no resolution by yourselves, your bank and banking app are a joke.