TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pontypridd, Wales

The most recent TSB Bank outage reports came from the following cities: Blackwood.

City	Problem Type	Report Time
Blackwood	Mobile App	9 days ago
Pontypridd	Mobile App	9 months ago
Cardiff	Mobile App	1 year ago
Cardiff	Login	1 year ago
Tonypandy	Mobile App	1 year ago
Porth	Website	1 year ago

Community Discussion

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TSB Bank Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

• 
  David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported 25 minutes ago from Treharris, Wales

  @TSB @wrxmanpaul My app and browser site down too

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Oli Ashman (@OliAshman) reported 4 minutes ago

  It "kicked off" a little bit in the local @TSB bank this morning. A lady was complaining loudly about not being able to pay money in at the counter after being directed to use the machine, the guy at the machine was getting frustrated with it and ended up punching it! The queue were complaining amongst themselves about how the bank only had one window open. I kept quiet because I knew people wouldn't accept why it is like this in most UK businesses. People cost too much to employ, successive governments has made this more and more expensive so businesses have no choice but to cut staff. Most of the UK's current problems is down to staff and pension costs. The only way to improve this is: 1. Reverse the employers NI rise 2. Raise the age employers have to auto enrol and contribute to pensions for staff 3. Link minimum wage increases to inflation, capped at 5% and collared at 2.5% If the 3 measures above were enacted the UK would feel like it is improving as time marches on and in 10 years time the situation would feel a lot better.

• 
  Richard Hammond (@RichardArmley) reported 5 minutes ago

  @TSB can’t log in to banking app. Keeps going back to log in with Face ID screen. Down AGAIN 😡

• 
  Andy Connor (@AndyC58171) reported 5 minutes ago

  @TSB new customer. the app doesn't give instant spending notifications. am I missing something?

• 
  Cameron Perry (@Cameronperry96) reported 6 minutes ago

  @TSB why is your online banking/app not working with my details get it fix as I need access to my money

• 
  Zarzar (@Zarzar792095) reported 6 minutes ago

  @TSB why is the app down again?

• 
  Potters (@spotter75) reported 8 minutes ago

  @TSB So how can you describe it as being free of charges then - sounds like it is triggered when ever it’s paid off. So if the customer pays early (unless in the last 90 days) they will pay a fee. Your website doesn’t make it clear. Heard of Consumer Duty?!

• 
  Phillip Lloyd (@PhillipLL) reported 10 minutes ago

  @TSB OTP not working to log in to online account

• 
  Maz Scotland (@6pmIsWineTime) reported 14 minutes ago

  @TSB app once again not working. When will this area of business be improved??? #CustomerExperience

• 
  🫧𝑮𝑬𝑬🤍 | 💜𝟕𝐭𝐡𝐉𝐔𝐋𝐘𝟐𝟎𝟐𝟔💜 (@x_graciee) reported 14 minutes ago

  @TSB Hi, my nan has recieved an inheritance cheque that she wants to deposit into her joint account with my grandad but she has mobility issues. Would my grandad be able to deposit it or does my nan need to be there or can she sign something to give consent?

• 
  John ⚡️ YCC (@cookiesworld) reported 14 minutes ago

  @Ginger_Tucci @TSB Having the same issues zero ⭐ review