TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

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  David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported 8 minutes ago from Treharris, Wales

  @TSB @wrxmanpaul My app and browser site down too

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Emma Holman (@emmah80) reported 7 minutes ago

  @TSB is there an issue with TSB accounts accepting bank transfers? Been trying all day to put some money in my son’s account.

• 
  Ⓦⓘⓛⓛⓘⓐⓜ 🚂 (@williammt) reported 11 minutes ago

  @TSB I wouldn't prefer to DM you as it seems to me that @TSB want to hide problems away behind DMs, when existing and prospective customers should know the truth about poor customer service. Use a feature from a large email provider that they thmselves recommend to protect urself 1/2

• 
  Helen May (@Nito_Onna_Helen) reported 11 minutes ago

  @TSB @TSB I have sent several emails regarding this. I do not need to send you a DM so you can remove a complaint from public scrutiny. All in my network should be aware of this situation as @TSB are clearly not set up for or trained appropriately to support business banking.

• 
  Elliot Eastwick’s World Famous Hot Sauce (@WorldFamousHot1) reported 18 minutes ago

  @TSB It’s just generally ****. Locks up. Search doesn’t work etc etc etc etc. been the same for years.

• 
  Lee Hewat (@Leehewat28) reported 19 minutes ago

  @TSB Is there an issue with the biometrics function on the app? Everytime i try to log in with my fingerprint, i get an error message saying i need to set it up again? I was able to use it last night but then today i have had to use my memorable info everytime.

• 
  Phil Billingham (@PhilBillingham) reported 19 minutes ago

  @dhh The problem is that it’s just not true Like a lot of invented ‘Health and Safety’ rules, GDPR is a new way of saying “I don’t want to help you” Once had @TSB refuse to disclose a picture of a fraudster “because of GDPR” Suspect it was inside job, so GDPR used to hide identity

• 
  Igor The Giant (@IgorGiant) reported 19 minutes ago

  Wow @TSB I called you today because YOU sent me a letter asking for my help. Your call centre staff were so inept, uninterested and unprofessional that I started to think this might be an Indian call centre scam

• 
  Ben Dover (@Bendover749) reported 20 minutes ago

  @JJBmufc @TSB The website works fine

• 
  LaughingGravy (@LGravy15834) reported 27 minutes ago

  @TSB I need to change my address but I am unable to access any online systems. This is because the pitiful @Docusign system rejected my ID because my name is spelt in capital letters. I tried calling but sat in a queue for 20 minutes. How am I supposed to contact you?

• 
  claire (@claire_1986w) reported 28 minutes ago

  @TSB I closed the app down and started again and it has worked,