TSB Bank

Is TSB Bank down in Pontypridd, Rhondda Cynon Taf, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Pontypridd, Rhondda Cynon Taf, Wales 12/23/2025 08:05

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (24%)

    Website (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (6%)

    Login (6%)

Community Discussion

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TSB Bank Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • DaioGoddard David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @TSB @wrxmanpaul My app and browser site down too

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • WIRLOWEATHER Genius G (@WIRLOWEATHER) reported

    @sammyc46 @TSB Same here, transactions from 28th March duplicated. Can't get through customer support.

  • craigfraser9 CDF (@craigfraser9) reported

    @TSB been trying to make an online pmnt since Sunday. 5 calls to customer services over 90 mins, still no success. Made to go through the 101 of helpdesk fixes including switching off router and clearing browser cache (for a mobile phone app?) Do you have a fix for this yet?

  • benlfc Ben (@benlfc) reported

    @TSB have been billed today for now tv when it was paid less than 2 weeks ago. Is this a banking error or an error on their behalf?

  • RobPonsford Rob Ponsford SOSJ 🌹✝️ 🏳️‍🌈🌹☦️ (@RobPonsford) reported

    @TSB phone line down again keeps returning an engaged tone..... What is going on...?

  • teddywatson123 Teddy Watson (@teddywatson123) reported

    @Princess_fi83 @TSB Yeah they have a message on there fone saying they are aware of the problem and are fixing it,so I'm just gonna wait

  • suzannew1982 suzanne wards 💙 (@suzannew1982) reported

    @Soxthewavingcat @TSB It doesnt show me im just 50 down from last night but its vanished into thin air literally

  • gill_warr Gill Warr (@gill_warr) reported

    @stacelob @TSB I have had the same issue tried phoning told a call wait time of over 30 minutes and they cut me off. Left me with 97p and my daughter has no credit in her phone so she can't get hold of me if she has a problem on the way home from school

  • andrew_wrath Andrew Wrath (@andrew_wrath) reported

    @TSB you've taken payments this morning that were already paid for on the 2nd of March, when will these be refunded back into my account as I see many people having the same issue today - I am now overdrawn ! ... can't get through on the phones

  • NaomiHarrison_1 Naomi #TorysOut (@NaomiHarrison_1) reported

    @paul_bowt @TSB left me with nothing! can't make payment to school for my disabled child's lunch! I'm sick of this **** bank!

  • sammyc46 sam cooper (@sammyc46) reported

    @TriviaTim @TSB Have exactly same issues myself this morning x a lot of money too x so annoying