TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Portsmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Portsmouth, England

Latest outage, problems and issue reports in Portsmouth and nearby locations:

• 
  Alicia Lambert (@glitter__fly17) reported 15 minutes ago from Eastleigh, England

  @WhowhatWah @TSB Yeah it wasn’t the app, it was the data site and the thing came from Apple itself but yeah I’m not changing anything yet ! :)

• 
  Alicia Lambert (@glitter__fly17) reported 16 minutes ago from Eastleigh, England

  @TSB just wanted to order dinner but can’t access my account. I’m starving huns help a girl out n fix the servers x

• 
  Phil Cowell (@shambleclown) reported 18 minutes ago from Fareham, England

  Just taken the leap by switching banks away from @TSB who are absolutely shocking!! Website is rubbish, cannot pay in money at the post office like every other bank and generally shocking customer service.

• 
  Ben Sibley (@RealBenSibley) reported 19 minutes ago from Locks Heath, England

  Was anyone else affected by @TSB 's issue whereby they took payment twice? Just wondering if you have had it refunded yet as the 24-48hrs has now passed and I'm still waiting.... 🤦

• 
  Alicia Lambert (@glitter__fly17) reported 36 minutes ago from Eastleigh, England

  @NickHickey84 @TSB It’s came up as a notification that I need to change my password as it was part of a data leak. Came through iPhone when I was on the web browser to log in.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Not RichardMeddingTSB (@RichardMeddings) reported 7 minutes ago

  @ahdamnpahpah @TSB Awful people, terrible bank. “The Financial Conduct Authority (FCA) has fined TSB £10.9 million for failures in its treatment of customers in financial difficulty, including vulnerable individuals and those in arrears, between June 2014 and March 2020”

• 
  Nicole Barlow (@Nicole_Barlow1) reported 8 minutes ago

  @santanderuk @TSB You are a throughly incompetent and cheap institution. You outsource your customer service to some third world country, where none of the advisors can speak English. Then expect poor elderly people to go to the branch when you mess up. It's shocking and shameful.

• 
  Helen May (@Nito_Onna_Helen) reported 14 minutes ago

  @TSB I have sent several emails regarding this. I do not need to send you a DM so you can remove a complaint from public scrutiny. All in my network should be aware of this situation as you are clearly not set up or trained appropriately to support business banking or inclusivity

• 
  PG111 (@3PG111) reported 18 minutes ago

  @TSB can't login to my bank via the app, any issues going on.

• 
  Nikki Hutchinson (@nikkichandler69) reported 19 minutes ago

  @TSB once again I can’t seem to access my online banking. Keeps saying I don’t have an active account 🙄 how long will it be like this I need to get into my account

• 
  Tyler Smith (@TylerSmith8888) reported 21 minutes ago

  @StefanDavies995 @TSB There must be mate, mine is saying I don’t have an account but it’s letting me log in

• 
  Katie (@paterson_07) reported 30 minutes ago

  @TSB Hi, is there an issue with faster payments? I’ve been trying to transfer money from another account that I do regularly and it’s saying TSB don’t accept faster payments. I’ve never had this issue before, thanks

• 
  John (@John92797698) reported 31 minutes ago

  @TSB worst customer service. Fraudulent activity on my bank and absolute farce of a call centre. When possible ill be switching Banks 0/10. Getting 'For the 4th time' from the call handler when im asking a question she clearly doesn't know the answer too

• 
  CarloBelton (@BeltonCarlo) reported 32 minutes ago

  @TSB you aren’t meant to be taking your online/mobile banking maintenance till 11pm. It’s just after 9.50pm, I’ve gone to transfer my son money to get a train ticket and can’t. This is terrible, especially with being a new cust. The service should be available. What am I to do?

• 
  ⭕CommonSense⭕ (@C0mm0nSen53) reported 37 minutes ago

  @TSB are quite literally the worst! And their customer service is somehow even worse than the bank itself! I'd get more calling the local zoo and asking for the sloths to get me some help 😩