TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Portsmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Portsmouth, England

Latest outage, problems and issue reports in Portsmouth and nearby locations:

• 
  Alicia Lambert (@glitter__fly17) reported 11 minutes ago from Eastleigh, England

  @WhowhatWah @TSB Yeah it wasn’t the app, it was the data site and the thing came from Apple itself but yeah I’m not changing anything yet ! :)

• 
  Phil Cowell (@shambleclown) reported 24 minutes ago from Fareham, England

  Just taken the leap by switching banks away from @TSB who are absolutely shocking!! Website is rubbish, cannot pay in money at the post office like every other bank and generally shocking customer service.

• 
  Alicia Lambert (@glitter__fly17) reported 34 minutes ago from Eastleigh, England

  @TSB just wanted to order dinner but can’t access my account. I’m starving huns help a girl out n fix the servers x

• 
  Alicia Lambert (@glitter__fly17) reported 40 minutes ago from Eastleigh, England

  @NickHickey84 @TSB It’s came up as a notification that I need to change my password as it was part of a data leak. Came through iPhone when I was on the web browser to log in.

• 
  Ben Sibley (@RealBenSibley) reported 48 minutes ago from Locks Heath, England

  Was anyone else affected by @TSB 's issue whereby they took payment twice? Just wondering if you have had it refunded yet as the 24-48hrs has now passed and I'm still waiting.... 🤦

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ben (@benlfc) reported 7 minutes ago

  Got a message from the old pub we lived at saying I had some post. So I have gone down to collect it. Must be important it’s from @TSB nope just a letter saying they have updated their records to my new address. Why ******* send it to my old address then

• 
  Jenna Burrows-Harrison (@jennaburhar) reported 9 minutes ago

  @TSB is it usual to have the app say i couldn't access moving money by stating "too many slaves and wives try again later" 100% not a joke it literally popped up.

• 
  Mike (@MikeJon56557621) reported 11 minutes ago

  @TSB app still not working.

• 
  colin (@lairdcwh) reported 11 minutes ago

  @TSB No, I have 2 choices now... ombudsman or switch bank....I'm fact the best option is to switch away. 40 odd years as a customer and I can no longer trust @tsb

• 
  Joanne (@hain_joanne) reported 15 minutes ago

  @TSB Whats going on with our app, silly messages and cant log in?

• 
  James Smith (@metaled92) reported 16 minutes ago

  @soxxylady @TSB You should join @StarlingBank. Very good customer service 24/7 and lots of good features with it too. You can live chat, send a message or call. Though it’s an online app bank so no branches

• 
  bishbashbosh (@katharvey2112) reported 17 minutes ago

  @TSB app down again, no access to my account

• 
  Etienne (@EtienneJS) reported 18 minutes ago

  @TSB may I ask why your app is so terrible that it defaults to the 4th of June 2015 as a birthdate when one is trying to log in with a new phone? Absolutely shocking customer experience.

• 
  Zarzar (@Zarzar792095) reported 21 minutes ago

  @TSB why is the app down again?

• 
  Steve Milligan (@Stevemills76) reported 21 minutes ago

  @TSB @Zarzar792095 You must be aware of it because your app states that you’re working on it! How come your app is so bad?