TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Eastleigh, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Eastleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Eastleigh, England

Latest outage, problems and issue reports in Eastleigh and nearby locations:

• 
  Alicia Lambert (@glitter__fly17) reported 12 minutes ago from Winchester, England

  @TSB I’m trying to call up as I’ve had money stolen but it’s asking me for a security code that I cannot remember. Please help 🙏🏽

• 
  Phil Cowell (@shambleclown) reported 18 minutes ago from Fareham, England

  Just taken the leap by switching banks away from @TSB who are absolutely shocking!! Website is rubbish, cannot pay in money at the post office like every other bank and generally shocking customer service.

• 
  Alicia Lambert (@glitter__fly17) reported 33 minutes ago from Eastleigh, England

  @WhowhatWah @TSB Yeah it wasn’t the app, it was the data site and the thing came from Apple itself but yeah I’m not changing anything yet ! :)

• 
  Alicia Lambert (@glitter__fly17) reported 39 minutes ago from Eastleigh, England

  @NickHickey84 @TSB It’s came up as a notification that I need to change my password as it was part of a data leak. Came through iPhone when I was on the web browser to log in.

• 
  Ben Sibley (@RealBenSibley) reported 42 minutes ago from Locks Heath, England

  Was anyone else affected by @TSB 's issue whereby they took payment twice? Just wondering if you have had it refunded yet as the 24-48hrs has now passed and I'm still waiting.... 🤦

• 
  Alicia Lambert (@glitter__fly17) reported 53 minutes ago from Eastleigh, England

  @TSB just wanted to order dinner but can’t access my account. I’m starving huns help a girl out n fix the servers x

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Jasper Upton (@j45p3r1973) reported 4 minutes ago

  @TSB another month end/month start and your app plays up again. How long before you get this sorted? You are very quick to charge people if we make mistakes, but it’s ok for you to put up apology notes, and deny us access to our accounts. Laughable

• 
  Nicole Barlow (@Nicole_Barlow1) reported 7 minutes ago

  @santanderuk @TSB You are a throughly incompetent and cheap institution. You outsource your customer service to some third world country, where none of the advisors can speak English. Then expect poor elderly people to go to the branch when you mess up. It's shocking and shameful.

• 
  Simon Parry (@sparry951) reported 7 minutes ago

  @TSB Just a quick one. My credit card DD is due to go out on 7th May. Usually if you make a payment 4 working days before then it stops or reduces the DD. If I made a payment today would that stop it, bearing in mind Monday is a bank holiday

• 
  Rebecca Catherine Viner (@Beckiviner) reported 9 minutes ago

  @YouTube i sent you a message and franly you are building the platform into a go kill yourself if you are poor space. i find your managemnt of the issues intollerable though i am too poor to fix it and have been kicked into the not paying pile as i cannot access my bank @TSB

• 
  thisisnotcaitlinmoran (@thisisnotcaitl1) reported 12 minutes ago

  @TSB Hi Lesley, I've tried both. I can get into the site and into my account but when I click change details, it brings up that message. I changed my address and my email address at the same time which made things difficult. All I want to do is update my address. Cheers

• 
  MBUR337 (@MBUR337) reported 12 minutes ago

  Concern by many customers of why @TSB is “out with the begging bowl” asking customers for more money when they are no where near there limits, and they always pay well beyond the minimum payment to pay their cards down. Many are now looking for alternative banking 7/

• 
  Igor The Giant (@IgorGiant) reported 13 minutes ago

  @TSB Your DM seems to be down

• 
  Lois Sandwich (@lois_sandwich) reported 14 minutes ago

  @TSB Why do you make it almost impossible to inform you of a death? All I want to do is freeze the accounts and provide you with a death certificate. Your online form is not fit for purpose. Your telephone support tells you to fill in the form. I need probate to do anything else.

• 
  Lawrence M-M (@prop_power) reported 15 minutes ago

  Wow @TSB support is so tightly wound around ai I have multiple issues to raise and it sends me a link to report an issue, where are the real human beings? When you do get a human, no notification they’ve messaged so they close the chat down! And tell you to start again!

• 
  Cameron Perry (@Cameronperry96) reported 16 minutes ago

  @TSB why is your online banking/app not working with my details get it fix as I need access to my money