TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Wandsworth, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Wandsworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Wandsworth, England

Latest outage, problems and issue reports in Wandsworth and nearby locations:

• 
  Ian Hankins ✝️ (@amgrumpy) reported 46 minutes ago from Wandsworth, England

  @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

• 
  Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported 57 minutes ago from Lambeth, England

  @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John El (@chopped1888) reported 4 minutes ago

  @TSB any chance of sorting out the faster payments issue? And don't give me yer scripted response. Please provide an estimated resolution time. Or am I supposed to be without money completely???

• 
  Tina Joanne (@TinaTribe1) reported 8 minutes ago

  @TSB Tried to access app but unable to. It says I'm not connected to the internet. Any idea how long will this outage last?

• 
  Steve Milligan (@Stevemills76) reported 22 minutes ago

  @TSB @Zarzar792095 You must be aware of it because your app states that you’re working on it! How come your app is so bad?

• 
  Ginger Tucci (@Ginger_Tucci) reported 24 minutes ago

  @TSB It’s the same issues as everyone else that’s told you - yet your team seem to want to pretend not to know about? Ace customer service there team.

• 
  Lawrence M-M (@prop_power) reported 24 minutes ago

  Wow @TSB support is so tightly wound around ai I have multiple issues to raise and it sends me a link to report an issue, where are the real human beings? When you do get a human, no notification they’ve messaged so they close the chat down! And tell you to start again!

• 
  Chicco (@Charles28705991) reported 27 minutes ago

  @MarleyBoxer14 @TSB_News @TSB Ive had major issues with santander that stretches back nearly 2 decades sadly now will probably have to go through it all over again, without doubt the worst people I've delat with in 40yr.😒

• 
  Admiral Insurance? Pirates More Like (@zacbusner) reported 29 minutes ago

  @santanderuk @TSB You absolute cowards. Your complaints person just called me and then hung up - on a bank holiday - except I can't call you back - because it's a bank holiday! Disgusting customer service!

• 
  MarcHughes86 (@marc_hughes86) reported 31 minutes ago

  @TSB What’s the point as it will likely only happen again in the future! You never learn and constantly make the same mistakes and errors so I would rather take my money elsewhere thanks!

• 
  Mareesham (@Mareesham) reported 32 minutes ago

  @TSB why is your app down again?

• 
  Lois Sandwich (@lois_sandwich) reported 34 minutes ago

  @TSB Why do you make it almost impossible to inform you of a death? All I want to do is freeze the accounts and provide you with a death certificate. Your online form is not fit for purpose. Your telephone support tells you to fill in the form. I need probate to do anything else.