TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Wandsworth, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Wandsworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Wandsworth, England

Latest outage, problems and issue reports in Wandsworth and nearby locations:

• 
  Ian Hankins ✝️ (@amgrumpy) reported 38 minutes ago from Wandsworth, England

  @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

• 
  Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported 50 minutes ago from Lambeth, England

  @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Oli Ashman (@OliAshman) reported 4 minutes ago

  It "kicked off" a little bit in the local @TSB bank this morning. A lady was complaining loudly about not being able to pay money in at the counter after being directed to use the machine, the guy at the machine was getting frustrated with it and ended up punching it! The queue were complaining amongst themselves about how the bank only had one window open. I kept quiet because I knew people wouldn't accept why it is like this in most UK businesses. People cost too much to employ, successive governments has made this more and more expensive so businesses have no choice but to cut staff. Most of the UK's current problems is down to staff and pension costs. The only way to improve this is: 1. Reverse the employers NI rise 2. Raise the age employers have to auto enrol and contribute to pensions for staff 3. Link minimum wage increases to inflation, capped at 5% and collared at 2.5% If the 3 measures above were enacted the UK would feel like it is improving as time marches on and in 10 years time the situation would feel a lot better.

• 
  Helen May (@Nito_Onna_Helen) reported 6 minutes ago

  @TSB @TSB I have sent several emails regarding this. I do not need to send you a DM so you can remove a complaint from public scrutiny. All in my network should be aware of this situation as @TSB are clearly not set up for or trained appropriately to support business banking.

• 
  Товарищ ирландец (@ahdamnpahpah) reported 7 minutes ago

  I have to say that the @TSB chat function is absolutely terrible; waiting at least 3 hours for a response to my query (having erroneously charged me interest two months in a row despite promising not to, and having previously offered goodwill payments to prevent my complaints)

• 
  MBUR337 (@MBUR337) reported 8 minutes ago

  this in turn will allow @TSB to then provide information to a credit reference agency lowing your credit score which allows you as the customer credit to service a debt you may have at a better rate and being conned in to being locked into a full term with TSB 4/

• 
  JaCm (@JaCm2000uk) reported 11 minutes ago

  @Ginger_Tucci @TSB They closed our local branch and brought a weekly bus in. I used to watch people queueing in the rain to access their own money. TSB actively hate their customers

• 
  kayleigh (@kaymetz85) reported 14 minutes ago

  @TSB Considering the amount of people having this same problem this is clearly a problem on your end. My wi-fi is fine

• 
  LD1982 (@lynsey_davidson) reported 14 minutes ago

  @TSB going round in circles trying to sign in to online banking. Being told I haven't used my account so need to reregister to then be told I'm already registered. I can't remember my password and it's not letting me reset it

• 
  illage2 (@illage2) reported 14 minutes ago

  @JJBmufc @TSB Same here keeps saying no internet despite having internet and everything else working fine

• 
  Haleema (@Haych1529) reported 16 minutes ago

  @TSB why is the app down once again, honestly it’s getting quite pathetic!

• 
  graeme Tannahill (@graemeT2010) reported 25 minutes ago

  @TSB app not working yet again when will be fixed