TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Wandsworth, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Wandsworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Wandsworth, England

Latest outage, problems and issue reports in Wandsworth and nearby locations:

• 
  Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported 5 minutes ago from Lambeth, England

  @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

• 
  Ian Hankins ✝️ (@amgrumpy) reported 22 minutes ago from Wandsworth, England

  @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Emma Holman (@emmah80) reported 3 minutes ago

  @TSB is there an issue with TSB accounts accepting bank transfers? Been trying all day to put some money in my son’s account.

• 
  Rebecca Catherine Viner (@Beckiviner) reported 4 minutes ago

  What is your problem @TSB ? @FCDOGovUK Maria said using a K instead of C was not a problem it's still all just Catherine. Please help me @ukhomeoffice why are you all doing this to me?

• 
  Jaiden berryman (@JJBmufc) reported 5 minutes ago

  @TSB your app is down once again and I can’t access what I need to

• 
  Lee Hewat (@Leehewat28) reported 7 minutes ago

  @TSB Is there an issue with the biometrics function on the app? Everytime i try to log in with my fingerprint, i get an error message saying i need to set it up again? I was able to use it last night but then today i have had to use my memorable info everytime.

• 
  Paul Jasper Upton (@j45p3r1973) reported 8 minutes ago

  @TSB another month end/month start and your app plays up again. How long before you get this sorted? You are very quick to charge people if we make mistakes, but it’s ok for you to put up apology notes, and deny us access to our accounts. Laughable

• 
  MBUR337 (@MBUR337) reported 9 minutes ago

  Concern by many customers of why @TSB is “out with the begging bowl” asking customers for more money when they are no where near there limits, and they always pay well beyond the minimum payment to pay their cards down. Many are now looking for alternative banking 7/

• 
  Phillip Lloyd (@PhillipLL) reported 9 minutes ago

  @TSB OTP not working to log in to online account

• 
  Ⓦⓘⓛⓛⓘⓐⓜ 🚂 (@williammt) reported 22 minutes ago

  @TSB I wouldn't prefer to DM you as it seems to me that @TSB want to hide problems away behind DMs, when existing and prospective customers should know the truth about poor customer service. Use a feature from a large email provider that they thmselves recommend to protect urself 1/2

• 
  Skała (@Skalaprp) reported 22 minutes ago

  @emmah80 @TSB Having same issue

• 
  MarcHughes86 (@marc_hughes86) reported 27 minutes ago

  @TSB_News @TSB And yet we can’t access our money via the app with bills waiting to be paid….