TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Enfield Lock, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Enfield Lock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Enfield Lock, England

Latest outage, problems and issue reports in Enfield Lock and nearby locations:

• 
  Lisa Minot (@lisaminot) reported 7 minutes ago from Borehamwood, England

  @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

• 
  Lisa Minot (@lisaminot) reported 19 minutes ago from Borehamwood, England

  Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

• 
  Ruth Robinson (@RuthRobinsonLon) reported 34 minutes ago from Islington, England

  I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

• 
  Lisa Minot (@lisaminot) reported 36 minutes ago from Borehamwood, England

  @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

• 
  Sours21 (@Sours211) reported 42 minutes ago from Camden Town, England

  @TSB can someone help me please my debit card payment is declined

• 
  Dalriada (@Mark__Eadie) reported 42 minutes ago from Enfield Lock, England

  Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

• 
  Sours21 (@Sours211) reported 48 minutes ago from Camden Town, England

  @TSB Hi my debit card is not working

• 
  john murphy (@johnaze) reported 49 minutes ago from Camden Town, England

  @TSB Temporary glitch.

• 
  No Added Sugar Baby 🍬 (@SmartassShannon) reported 57 minutes ago from Tottenham, England

  The @TSB Tottenham branch customer service is absolutely shocking!

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ned_1876 (@Ned_1876_) reported 3 minutes ago

  @Gertrude31 @AllisonKomorows @TSB The app works for me now (By browser I meant that I used the TSB website rather than the app)

• 
  JaCm (@JaCm2000uk) reported 4 minutes ago

  @Ginger_Tucci @TSB They closed our local branch and brought a weekly bus in. I used to watch people queueing in the rain to access their own money. TSB actively hate their customers

• 
  Simon Parry (@sparry951) reported 4 minutes ago

  @TSB Just a quick one. My credit card DD is due to go out on 7th May. Usually if you make a payment 4 working days before then it stops or reduces the DD. If I made a payment today would that stop it, bearing in mind Monday is a bank holiday

• 
  kayleigh (@kaymetz85) reported 5 minutes ago

  @TSB Considering the amount of people having this same problem this is clearly a problem on your end. My wi-fi is fine

• 
  Lois Sandwich (@lois_sandwich) reported 6 minutes ago

  @TSB Why do you make it almost impossible to inform you of a death? All I want to do is freeze the accounts and provide you with a death certificate. Your online form is not fit for purpose. Your telephone support tells you to fill in the form. I need probate to do anything else.

• 
  Minter79Man (@Minter79Man) reported 9 minutes ago

  @tsb App and website down, no way to confirm payments have gone out, any ideas when whatever issue it is this time will be fixed ?

• 
  LaughingGravy (@LGravy15834) reported 11 minutes ago

  @TSB I need to change my address but I am unable to access any online systems. This is because the pitiful @Docusign system rejected my ID because my name is spelt in capital letters. I tried calling but sat in a queue for 20 minutes. How am I supposed to contact you?

• 
  Taigh (@Taigh_Solais) reported 15 minutes ago

  @TSB @katharvey2112 Its been like this since 7am this morning, please fix it asap? 🙏🏼💫

• 
  ANGRY FROM MANCHESTER ✝️ (@AmandaM47407553) reported 15 minutes ago

  @TSB are you having issues with in app chats as i’ve been waiting for a response for two days now

• 
  Phil Billingham (@PhilBillingham) reported 15 minutes ago

  @dhh The problem is that it’s just not true Like a lot of invented ‘Health and Safety’ rules, GDPR is a new way of saying “I don’t want to help you” Once had @TSB refuse to disclose a picture of a fraudster “because of GDPR” Suspect it was inside job, so GDPR used to hide identity