TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Enfield Lock, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Enfield Lock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Enfield Lock, England

Latest outage, problems and issue reports in Enfield Lock and nearby locations:

• 
  Sours21 (@Sours211) reported 7 minutes ago from Camden Town, England

  @TSB Hi my debit card is not working

• 
  Lisa Minot (@lisaminot) reported 8 minutes ago from Borehamwood, England

  @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

• 
  Ruth Robinson (@RuthRobinsonLon) reported 13 minutes ago from Islington, England

  I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

• 
  Lisa Minot (@lisaminot) reported 22 minutes ago from Borehamwood, England

  Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

• 
  Dalriada (@Mark__Eadie) reported 29 minutes ago from Enfield Lock, England

  Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

• 
  john murphy (@johnaze) reported 30 minutes ago from Camden Town, England

  @TSB Temporary glitch.

• 
  Lisa Minot (@lisaminot) reported 45 minutes ago from Borehamwood, England

  @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

• 
  No Added Sugar Baby 🍬 (@SmartassShannon) reported 59 minutes ago from Tottenham, England

  The @TSB Tottenham branch customer service is absolutely shocking!

• 
  Sours21 (@Sours211) reported 59 minutes ago from Camden Town, England

  @TSB can someone help me please my debit card payment is declined

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amy🌱🇪🇺💙 (@thisisamy_) reported 3 minutes ago

  @TSB Hi, my banking app is saying no Internet connection. My Internet is fine. Can you help please?

• 
  Rebecca Catherine Viner (@Beckiviner) reported 5 minutes ago

  They stopped anything like service in 200something @TSB @LloydsBank wherever and no PC means total collapse of society so truly you forced me to stay bound in a ****** up position from your marridges

• 
  sf 🏆🏆🏆🏆 (@custardpie17) reported 6 minutes ago

  @TSB thanks for letting me know you became part of Santander four days ago. I shall be closing my account tomorrow, fifty years after opening it. I left Santander several years ago after announcing their DEI credentials which was more about the staff and less about the customer

• 
  Dmp (@Prosserd68) reported 7 minutes ago

  @Ginger_Tucci @TSB Completely agree still can't access some of my accounts

• 
  🪜 (@0nly2K) reported 9 minutes ago

  @TSB UR CUSTOMER SERVICE IS ****

• 
  thisisnotcaitlinmoran (@thisisnotcaitl1) reported 10 minutes ago

  @TSB Hi Lesley, I've tried both. I can get into the site and into my account but when I click change details, it brings up that message. I changed my address and my email address at the same time which made things difficult. All I want to do is update my address. Cheers

• 
  Elliot Eastwick’s World Famous Hot Sauce (@WorldFamousHot1) reported 12 minutes ago

  @TSB It’s just generally ****. Locks up. Search doesn’t work etc etc etc etc. been the same for years.

• 
  Ginger Tucci (@Ginger_Tucci) reported 13 minutes ago

  @TSB It’s the same issues as everyone else that’s told you - yet your team seem to want to pretend not to know about? Ace customer service there team.

• 
  denise mccarthy (@mccarthy_denise) reported 14 minutes ago

  @TSB you blocked my online banking and mobile app , as I teied to pay my bills , you text saying you were doing checks, after 20 minutes you kept my online access blocked. You gave me a number to unblock my account, I have been ringing the number to get no answer since midnight

• 
  MBUR337 (@MBUR337) reported 16 minutes ago

  It’s a sorry state when a major #UK bank like @TSB sends threatening letters to customers who already pay back well beyond the minimum payment every month and have never missed payments to pay more or we will suspend your services in 30 days So having problems with liquidity TSB?