TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Enfield Lock, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Enfield Lock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Enfield Lock, England

Latest outage, problems and issue reports in Enfield Lock and nearby locations:

• 
  Sours21 (@Sours211) reported 32 seconds ago from Camden Town, England

  @TSB Hi my debit card is not working

• 
  Ruth Robinson (@RuthRobinsonLon) reported 9 minutes ago from Islington, England

  I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

• 
  No Added Sugar Baby 🍬 (@SmartassShannon) reported 19 minutes ago from Tottenham, England

  The @TSB Tottenham branch customer service is absolutely shocking!

• 
  Dalriada (@Mark__Eadie) reported 21 minutes ago from Enfield Lock, England

  Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

• 
  john murphy (@johnaze) reported 33 minutes ago from Camden Town, England

  @TSB Temporary glitch.

• 
  Sours21 (@Sours211) reported 35 minutes ago from Camden Town, England

  @TSB can someone help me please my debit card payment is declined

• 
  Lisa Minot (@lisaminot) reported 37 minutes ago from Borehamwood, England

  @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

• 
  Lisa Minot (@lisaminot) reported 41 minutes ago from Borehamwood, England

  Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

• 
  Lisa Minot (@lisaminot) reported 48 minutes ago from Borehamwood, England

  @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paschal Ochang (@pascosoft) reported 7 minutes ago

  @TSB The person I spoke with has no idea of how the payment system on the uk government website works and now she is telling me they will cancel my card. This is the second time you guys are canceling my card in a space of 1 year.

• 
  Joanne (@hain_joanne) reported 7 minutes ago

  @TSB Joke, what's with the silly error messages

• 
  MarcHughes86 (@marc_hughes86) reported 8 minutes ago

  @TSB Not good enough and shouldn’t be an issue in 2026

• 
  Paul Jasper Upton (@j45p3r1973) reported 8 minutes ago

  @TSB another month end/month start and your app plays up again. How long before you get this sorted? You are very quick to charge people if we make mistakes, but it’s ok for you to put up apology notes, and deny us access to our accounts. Laughable

• 
  Rebecca Catherine Viner (@Beckiviner) reported 10 minutes ago

  no joke @TSB why can i not log in without my phone that is dangerous @TimesRadio whatever the rest of you did at Uni it wasn't at my level.

• 
  Keith Ambler (@keithbfc) reported 11 minutes ago from Leyland, England

  @TSB yet again the app does not work, saying ive either no Web connection or if it very slowly connects, sorry we werent able to do that appears. Awful been nearly 2 hours now.

• 
  Diana (@BohoD1ana) reported 12 minutes ago

  @TSB Done, buffering to load then says Oops. That didnt work. We cant access your account right now. Wait a moment and try again. It does this with both WiFi and with mobile data. I'm not the oly one, please can you check your end for reported problems with the app?

• 
  Matt Smith🐀 (@Yuluthu) reported 17 minutes ago

  @TSB trying to scan a cheque on my phone, it'd be nice if your garbage app could read anything properly or not crash when I assumingly finally get a photo it doesn't hate

• 
  Simon Parry (@sparry951) reported 17 minutes ago

  @TSB Just a quick one. My credit card DD is due to go out on 7th May. Usually if you make a payment 4 working days before then it stops or reduces the DD. If I made a payment today would that stop it, bearing in mind Monday is a bank holiday

• 
  Admiral Insurance? Pirates More Like (@zacbusner) reported 18 minutes ago

  @santanderuk @TSB You absolute cowards. Your complaints person just called me and then hung up - on a bank holiday - except I can't call you back - because it's a bank holiday! Disgusting customer service!