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TSB Bank

TSB Bank status: access issues and outage reports

Problems detected

Users are reporting problems related to: mobile app, transactions and website.

Full Outage Map
  • TSB Bank generated 0 outage signals in the last 24 hours around Enfield Lock, including 0 direct reports.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Enfield Lock, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Enfield Lock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 28: Problems at TSB Bank

TSB Bank is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Enfield Lock, England

Latest outage, problems and issue reports in Enfield Lock and nearby locations:

  • RuthRobinsonLon
    Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • lisaminot
    Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

  • SmartassShannon
    No Added Sugar Baby 🍬 (@SmartassShannon) reported from Tottenham, England

    The @TSB Tottenham branch customer service is absolutely shocking!

  • johnaze
    john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

  • Sours211
    Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • lisaminot
    Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

  • Sours211
    Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • Mark__Eadie
    Dalriada (@Mark__Eadie) reported from Enfield Lock, England

    Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

  • lisaminot
    Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • claire_1986w
    claire (@claire_1986w) reported

    @TSB I closed the app down and started again and it has worked,

  • g2dod
    George Thomson (@g2dod) reported

    @TSB your app is down it is saying that there is no Internet connection, well it can't be as I have just sent this message from the same device so it is lying

  • M_Buchan
    Michelle Buchan (@M_Buchan) reported

    @TfL I used my bank card in error yesterday. Your refund department can see the transaction, its not appeared on my @TSB credit card yet and because I cant tell you how much it is you wont refund after waiting 20 minutes on a call. You suggested I call back - seriously?

  • marc_hughes86
    MarcHughes86 (@marc_hughes86) reported

    @TSB_News @TSB And yet we can’t access our money via the app with bills waiting to be paid….

  • keithbfc
    Keith Ambler (@keithbfc) reported

    @TSB Seems to be working now after a restart, but very very slow

  • noelphobic
    Alice Woke and Proud #CorbynWasRight (@noelphobic) reported

    @TSB why is it impossible to solve a simple query without a 60 minutes Teams meeting? I had an online chat about a simple query. They emailed me with an appt, which wasn't on the date or time I asked for. Just phoned up and spoke to a human and they told me the issue could only

  • chopped1888
    John El (@chopped1888) reported

    @TSB any chance of sorting out the faster payments issue? And don't give me yer scripted response. Please provide an estimated resolution time. Or am I supposed to be without money completely???

  • Beckiviner
    Rebecca Catherine Viner (@Beckiviner) reported

    @YouTube i sent you a message and franly you are building the platform into a go kill yourself if you are poor space. i find your managemnt of the issues intollerable though i am too poor to fix it and have been kicked into the not paying pile as i cannot access my bank @TSB

  • thisisnotcaitl1
    thisisnotcaitlinmoran (@thisisnotcaitl1) reported

    @TSB Hi Lesley, I've tried both. I can get into the site and into my account but when I click change details, it brings up that message. I changed my address and my email address at the same time which made things difficult. All I want to do is update my address. Cheers

  • Skalaprp
    Skała (@Skalaprp) reported

    @emmah80 @TSB same problem