TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Enfield Lock, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Enfield Lock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Enfield Lock, England

Latest outage, problems and issue reports in Enfield Lock and nearby locations:

• 
  Dalriada (@Mark__Eadie) reported 5 minutes ago from Enfield Lock, England

  Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

• 
  Sours21 (@Sours211) reported 13 minutes ago from Camden Town, England

  @TSB can someone help me please my debit card payment is declined

• 
  Lisa Minot (@lisaminot) reported 14 minutes ago from Borehamwood, England

  @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

• 
  Ruth Robinson (@RuthRobinsonLon) reported 18 minutes ago from Islington, England

  I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

• 
  Lisa Minot (@lisaminot) reported 32 minutes ago from Borehamwood, England

  @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

• 
  Lisa Minot (@lisaminot) reported 32 minutes ago from Borehamwood, England

  Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

• 
  No Added Sugar Baby 🍬 (@SmartassShannon) reported 36 minutes ago from Tottenham, England

  The @TSB Tottenham branch customer service is absolutely shocking!

• 
  Sours21 (@Sours211) reported 44 minutes ago from Camden Town, England

  @TSB Hi my debit card is not working

• 
  john murphy (@johnaze) reported 58 minutes ago from Camden Town, England

  @TSB Temporary glitch.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ben Dover (@Bendover749) reported 3 minutes ago

  @JJBmufc @TSB The website works fine

• 
  cp (@Gertrude31) reported 5 minutes ago

  @TSB down again? Two days ago.......

• 
  maggie mcelwee😘 (@maggiemc1988) reported 6 minutes ago

  Can't access my online banking app what is going on tsb @TSB

• 
  Mike (@MikeJon56557621) reported 11 minutes ago

  @TSB app still not working.

• 
  Chris (@Chris_MG) reported 11 minutes ago

  @TSB hi, as of last week we can no longer login to our business banking via the app, although none of our details etc have changed…do you have a live chat help feature? I can’t phone as the app is ON my phone, and there are no branches nearby…

• 
  🪜 (@0nly2K) reported 12 minutes ago

  @TSB UR CUSTOMER SERVICE IS ****

• 
  Pam Medlock (@PamMedlock) reported 14 minutes ago

  Why is trying to get in touch with a bank almost impossible? Phone directs to online banking for answer then cuts out. @TSB make it simple I need to cancel an appointment

• 
  Jim Gardiner (@jimmyg1972) reported 14 minutes ago

  @96madigan96 @TSB What....cos the app is down while they do maintenance....get a grip

• 
  thisisnotcaitlinmoran (@thisisnotcaitl1) reported 14 minutes ago

  @TSB Hi Lesley, I've tried both. I can get into the site and into my account but when I click change details, it brings up that message. I changed my address and my email address at the same time which made things difficult. All I want to do is update my address. Cheers

• 
  Michelle Buchan (@M_Buchan) reported 18 minutes ago

  @TfL I used my bank card in error yesterday. Your refund department can see the transaction, its not appeared on my @TSB credit card yet and because I cant tell you how much it is you wont refund after waiting 20 minutes on a call. You suggested I call back - seriously?