TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Enfield Lock, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Enfield Lock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Enfield Lock, England

Latest outage, problems and issue reports in Enfield Lock and nearby locations:

• 
  Ruth Robinson (@RuthRobinsonLon) reported 4 minutes ago from Islington, England

  I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

• 
  Sours21 (@Sours211) reported 14 minutes ago from Camden Town, England

  @TSB Hi my debit card is not working

• 
  Dalriada (@Mark__Eadie) reported 15 minutes ago from Enfield Lock, England

  Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

• 
  Sours21 (@Sours211) reported 25 minutes ago from Camden Town, England

  @TSB can someone help me please my debit card payment is declined

• 
  Lisa Minot (@lisaminot) reported 40 minutes ago from Borehamwood, England

  @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

• 
  No Added Sugar Baby 🍬 (@SmartassShannon) reported 45 minutes ago from Tottenham, England

  The @TSB Tottenham branch customer service is absolutely shocking!

• 
  Lisa Minot (@lisaminot) reported 46 minutes ago from Borehamwood, England

  @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

• 
  john murphy (@johnaze) reported 51 minutes ago from Camden Town, England

  @TSB Temporary glitch.

• 
  Lisa Minot (@lisaminot) reported 54 minutes ago from Borehamwood, England

  Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David M Stewart (@dms17869) reported 11 minutes ago

  @TSB worst customer service ever....third time account blocked for no reason. Twice my account has been restored over chat, however the person named Lax Sharma decided not to help today and closed down the chat cause she couldn't be bothered, very poor display of help.

• 
  kayleigh (@kaymetz85) reported 11 minutes ago

  @TSB @thisisamy_ I'm having same issue

• 
  Cameron Perry (@Cameronperry96) reported 16 minutes ago

  @TSB why is your online banking/app not working with my details get it fix as I need access to my money

• 
  Rebecca Catherine Viner (@Beckiviner) reported 16 minutes ago

  i am seriously struggling with the @TSB issue. you wouldn't let me change banks and forced me to be cut off for staying!!!!!!!!!

• 
  Mike (@MikeJon56557621) reported 18 minutes ago

  @TSB app still not working.

• 
  SoftwareLife (@Mindfulness2050) reported 19 minutes ago

  @santanderuk @TSB Why AI is really dangerous for all it’s clients esp Banks is first AI companies will ask clients to fire their employees and then 5yrs down the line AI companies will ask Clients huge huge forcefully COST for Maintaining it as AI code is very complex ! Bcoz of job cuts economy 👎

• 
  Innovation Festival (@innovfest) reported 21 minutes ago

  @TSB visited Edinburgh branch - machines say you can pay in cash - you can’t - hence end up in long queue for service

• 
  Rebecca Catherine Viner (@Beckiviner) reported 25 minutes ago

  @YouTube i sent you a message and franly you are building the platform into a go kill yourself if you are poor space. i find your managemnt of the issues intollerable though i am too poor to fix it and have been kicked into the not paying pile as i cannot access my bank @TSB

• 
  Simon Parry (@sparry951) reported 29 minutes ago

  @TSB Just a quick one. My credit card DD is due to go out on 7th May. Usually if you make a payment 4 working days before then it stops or reduces the DD. If I made a payment today would that stop it, bearing in mind Monday is a bank holiday

• 
  Lia♡⁶³ (@Lialvvzs) reported 33 minutes ago

  @JJBmufc @TSB this is such a frequent issue on the first of the month