TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Enfield Lock, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Enfield Lock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Enfield Lock, England

Latest outage, problems and issue reports in Enfield Lock and nearby locations:

• 
  Lisa Minot (@lisaminot) reported 14 minutes ago from Borehamwood, England

  @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

• 
  john murphy (@johnaze) reported 30 minutes ago from Camden Town, England

  @TSB Temporary glitch.

• 
  No Added Sugar Baby 🍬 (@SmartassShannon) reported 37 minutes ago from Tottenham, England

  The @TSB Tottenham branch customer service is absolutely shocking!

• 
  Ruth Robinson (@RuthRobinsonLon) reported 39 minutes ago from Islington, England

  I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

• 
  Lisa Minot (@lisaminot) reported 39 minutes ago from Borehamwood, England

  @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

• 
  Sours21 (@Sours211) reported 47 minutes ago from Camden Town, England

  @TSB can someone help me please my debit card payment is declined

• 
  Lisa Minot (@lisaminot) reported 47 minutes ago from Borehamwood, England

  Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

• 
  Dalriada (@Mark__Eadie) reported 50 minutes ago from Enfield Lock, England

  Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

• 
  Sours21 (@Sours211) reported 56 minutes ago from Camden Town, England

  @TSB Hi my debit card is not working

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Skała (@Skalaprp) reported 8 minutes ago

  @emmah80 @TSB same problem

• 
  Igor The Giant (@IgorGiant) reported 9 minutes ago

  Wow @TSB I called you today because YOU sent me a letter asking for my help. Your call centre staff were so inept, uninterested and unprofessional that I started to think this might be an Indian call centre scam

• 
  bishbashbosh (@katharvey2112) reported 11 minutes ago

  @TSB app down again, no access to my account

• 
  TrisTime (@Lamberto2993) reported 12 minutes ago

  @TSB Yes I'm now able to login but frankly Im done with this ****, every week this bug reappears and now I'm just going to nationwide, **** your bank and your shite services, it makes sense that the worst bank to man is now buying out your bank.

• 
  Dmp (@Prosserd68) reported 12 minutes ago

  @Ginger_Tucci @TSB Completely agree still can't access some of my accounts

• 
  Sam Reed (@tehreedy) reported 14 minutes ago

  @TSB Hey! I’ve not had a card with yourselves since early/mid 2020… why 6 years later is this card reappearing on my credit reports as a closed account? It seems rather odd… I had loads of problems getting the account actually closed on my report back then.

• 
  Igor The Giant (@IgorGiant) reported 14 minutes ago

  @TSB Your DM seems to be down

• 
  Compostella (@Compostella) reported 17 minutes ago

  @nicolewats0n @TSB Did you get sorted? I’m having horrendous issues too

• 
  Keith Ambler (@keithbfc) reported 18 minutes ago from Leyland, England

  @TSB yet again the app does not work, saying ive either no Web connection or if it very slowly connects, sorry we werent able to do that appears. Awful been nearly 2 hours now.

• 
  Glynis Castle Elliott (@Chiclanagirl) reported 20 minutes ago

  @TSB one of the worst banking services received in the UK. The customer advisers cannot be understood their English is dreadful. Indian accents are so strong. I want to speak to a UK based agent instead of being fobbed off. No branches you can speak to anyone now. Terrible.