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TSB Bank

TSB Bank status: access issues and outage reports

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Full Outage Map

Problems in the last 24 hours in Enfield Lock, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Enfield Lock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  • 42% Mobile App (42%)
  • 23% Transactions (23%)
  • 19% Login (19%)
  • 15% Website (15%)

Live Outage Map Near Enfield Lock, England

The most recent TSB Bank outage reports came from the following cities: City of London, and Waltham Forest.

CityProblem TypeReport Time
City of London Transactions 1 month ago
Waltham Forest Login 2 months ago
London Transactions 2 months ago
London Login 2 months ago
Hackney Mobile App 3 months ago
Welwyn Garden City Mobile App 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Enfield Lock, England

Latest outage, problems and issue reports in Enfield Lock and nearby locations:

  • Sours211
    Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • ycruiselesley
    lesley💙 (@ycruiselesley) reported from London Colney, England

    @TSB Thank you i have ordered via that site although email says cheque book will be sent although i ticked box for pay in slips!

  • Mark__Eadie
    Dalriada (@Mark__Eadie) reported from Enfield Lock, England

    Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

  • lisaminot
    Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

  • RuthRobinsonLon
    Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • Sours211
    Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • lisaminot
    Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

  • lisaminot
    Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • RoyWilding
    Roy Wilding (@RoyWilding) reported

    We'll have to look at moving from @TSB if this level of poor connection continues with @Xero because we can't lose hours of time every month trying to sort this issue

  • MOwenElectrical
    Matt Owen Electrical Services Ltd (@MOwenElectrical) reported

    @TSB - two weeks and we still cannot successfully connect our bank feed to @Xero , this is a nightmare due to imminent VAT return needing to be processed. Can you please take responsibility and fix this issue ASAP. Moving to @StarlingBank otherwise. It’s beyond a joke now

  • Philipj10460857
    Philipjackson (@Philipj10460857) reported

    @TSB currently on hold for the second time with you for over 50 minutes and still not spoke to anyone. Absolutely shocking customer service.

  • RalphTwice
    Graham McClymont 🍀 (@RalphTwice) reported

    @TSB can you please tell me how to access my statement from the app? I do NOT have an envelope displayed within the app.

  • MatthewHeath67
    Matthew Heath (@MatthewHeath67) reported

    @TSB Can you provide me with an update as to when you will resolve your re-authentication issue with Xero. I can no longer connect my TSB business account which is not ideal!

  • S_A_R_Lab
    Rich Hemming (@S_A_R_Lab) reported

    @TSB on a Saturday night u decide to break your app. What are doing! I can’t access my money, I need it now and without warning you have done this. Where is your regulation, where is your standards, where is your decency. u offer services and not deliver to this abysmal level

  • I_T_Hacker
    I.T.Hacker (@I_T_Hacker) reported

    @TSB You should offer a call back service, I need to contact you ref fraud. On hold for 1 hour, cut off before speaking to anyone. Tried again still waiting after 1 hour! Absolute joke…

  • CoversureN5
    Coversure Islington (@CoversureN5) reported

    @TSB I tried to access my online account last night and couldn’t. I spoke to someone earlier who said they had to put me through to the fraud dept, but I hung on for an hour with no answer. I’ve tried twice more for over 30 mins with no luck. I need access to my account !!!!!

  • andertoc77
    Christine Anderton (@andertoc77) reported

    @TSB are your systems down again???? Just tried to pay a bill using the automated phone service and at the point where it to confirm the details are correct it just cut off and said your phone lines were closed. This is getting ridiculous now 😡

  • GBR2909
    San MiGaz (@GBR2909) reported

    @TSB @paddypower any chance I can place a bet that I won’t be able to access my @TSB online banking after they fk up the maintenance again ?