TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Enfield Lock, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Enfield Lock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Enfield Lock, England

Latest outage, problems and issue reports in Enfield Lock and nearby locations:

• 
  Lisa Minot (@lisaminot) reported 2 minutes ago from Borehamwood, England

  Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

• 
  Lisa Minot (@lisaminot) reported 5 minutes ago from Borehamwood, England

  @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

• 
  Ruth Robinson (@RuthRobinsonLon) reported 16 minutes ago from Islington, England

  I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

• 
  john murphy (@johnaze) reported 18 minutes ago from Camden Town, England

  @TSB Temporary glitch.

• 
  Lisa Minot (@lisaminot) reported 40 minutes ago from Borehamwood, England

  @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

• 
  Sours21 (@Sours211) reported 41 minutes ago from Camden Town, England

  @TSB Hi my debit card is not working

• 
  Sours21 (@Sours211) reported 46 minutes ago from Camden Town, England

  @TSB can someone help me please my debit card payment is declined

• 
  Dalriada (@Mark__Eadie) reported 55 minutes ago from Enfield Lock, England

  Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

• 
  No Added Sugar Baby 🍬 (@SmartassShannon) reported 58 minutes ago from Tottenham, England

  The @TSB Tottenham branch customer service is absolutely shocking!

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rebecca Catherine Viner (@Beckiviner) reported 6 minutes ago

  They stopped anything like service in 200something @TSB @LloydsBank wherever and no PC means total collapse of society so truly you forced me to stay bound in a ****** up position from your marridges

• 
  NUFC (@nufcscot) reported 7 minutes ago

  @TSB @D5013956430594 You know it’s down . As there’s a message saying you do .

• 
  Skała (@Skalaprp) reported 10 minutes ago

  @emmah80 @TSB same problem

• 
  Jess Foxley-Brookes (@JFoxleyBrookesx) reported 12 minutes ago

  @TSB I dont think its the Internet because its happening whether im connected to WiFi or using my data. Must be a problem with the app itself.

• 
  Richard Hyland (@richardhyland) reported 15 minutes ago

  Of course @TSB is down, it’s payday and people actually want to use their banking services. It’s becoming a joke

• 
  Munsell Brown (@LizJRudd) reported 18 minutes ago from Stourport-on-Severn, England

  @TSB I've had 2 letters about a saving account I thought was closed years ago. I have no card or note of the a/c. It seems absolutely impossible to speak to someone without the a/c number.

• 
  Rebecca Catherine Viner (@Beckiviner) reported 20 minutes ago

  @YouTube i sent you a message and franly you are building the platform into a go kill yourself if you are poor space. i find your managemnt of the issues intollerable though i am too poor to fix it and have been kicked into the not paying pile as i cannot access my bank @TSB

• 
  David M Stewart (@dms17869) reported 24 minutes ago

  @TSB worst customer service ever....third time account blocked for no reason. Twice my account has been restored over chat, however the person named Lax Sharma decided not to help today and closed down the chat cause she couldn't be bothered, very poor display of help.

• 
  Keith Ambler (@keithbfc) reported 28 minutes ago

  @TSB Seems to be working now after a restart, but very very slow

• 
  Lois Sandwich (@lois_sandwich) reported 28 minutes ago

  @TSB Why do you make it almost impossible to inform you of a death? All I want to do is freeze the accounts and provide you with a death certificate. Your online form is not fit for purpose. Your telephone support tells you to fill in the form. I need probate to do anything else.