TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Enfield Lock, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Enfield Lock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Enfield Lock, England

Latest outage, problems and issue reports in Enfield Lock and nearby locations:

• 
  Lisa Minot (@lisaminot) reported 3 minutes ago from Borehamwood, England

  @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

• 
  Lisa Minot (@lisaminot) reported 7 minutes ago from Borehamwood, England

  Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

• 
  Lisa Minot (@lisaminot) reported 10 minutes ago from Borehamwood, England

  @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

• 
  Dalriada (@Mark__Eadie) reported 10 minutes ago from Enfield Lock, England

  Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

• 
  Sours21 (@Sours211) reported 16 minutes ago from Camden Town, England

  @TSB Hi my debit card is not working

• 
  Ruth Robinson (@RuthRobinsonLon) reported 32 minutes ago from Islington, England

  I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

• 
  Sours21 (@Sours211) reported 38 minutes ago from Camden Town, England

  @TSB can someone help me please my debit card payment is declined

• 
  No Added Sugar Baby 🍬 (@SmartassShannon) reported 48 minutes ago from Tottenham, England

  The @TSB Tottenham branch customer service is absolutely shocking!

• 
  john murphy (@johnaze) reported 51 minutes ago from Camden Town, England

  @TSB Temporary glitch.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  NUFC (@nufcscot) reported 4 minutes ago

  @TSB It’s the same as everyone has been experiencing. Same as yesterday . It’s hanging at log on then saying unexpected error . It’s poor service beyond belief getting . And I am a a long standing fan of TSB

• 
  MarcHughes86 (@marc_hughes86) reported 5 minutes ago

  @TSB yet again I can’t access my money because of your stupid app being down.

• 
  karen howlett (@ayley26) reported 11 minutes ago

  @TSB why wont my virtual card work for Google pay? Its not working in my wallet for some reason.

• 
  Diana (@BohoD1ana) reported 14 minutes ago

  @JFoxleyBrookesx @TSB Definitely the @tsb app I can log in bit its slow and I cant access my accounts transactions. It says sorry this is unavailable right now please try later

• 
  Minter79Man (@Minter79Man) reported 15 minutes ago

  @TSB App and website down, no way to confirm payments have gone out, any ideas when whatever issue it is this time will be fixed ?

• 
  thisisnotcaitlinmoran (@thisisnotcaitl1) reported 15 minutes ago

  @TSB Keep getting this message on your site: We're sorry, but we're experiencing some technical issues with the service. Please call us on 0345 835 3844 etc. Service temporarily unavailable It hasn't been working for months. Can you fix it? 🙁🙁

• 
  Pam Cull (@catsPam12) reported 17 minutes ago

  @TSB site down. Need to make payments.

• 
  Junior Turner (@juniorturner84) reported 17 minutes ago

  @TSB your customer service is shocking forgot to put me on hold whilst joking with a colleague as I asked to escalate the call to a manager saying errr complain complain complain and laughing. Not professional at all, this is several issues now since coming to Your bank maybe time to move

• 
  funtime 67 (@errolf67) reported 17 minutes ago

  @TSB @JFoxleyBrookesx Tsb, yer app sucks ***. Constant problems with connecting, transfers, saying no internet, same auld shite all the time. Been with yous over 34 years now. Can't see yous getting to 35

• 
  George Thomson (@g2dod) reported 18 minutes ago

  @TSB It still says no Internet connection, so the app is broken, can I suggest you turn off the server on again.