TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Enfield Lock, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Enfield Lock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Enfield Lock, England

Latest outage, problems and issue reports in Enfield Lock and nearby locations:

• 
  No Added Sugar Baby 🍬 (@SmartassShannon) reported 14 minutes ago from Tottenham, England

  The @TSB Tottenham branch customer service is absolutely shocking!

• 
  Dalriada (@Mark__Eadie) reported 14 minutes ago from Enfield Lock, England

  Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

• 
  Lisa Minot (@lisaminot) reported 21 minutes ago from Borehamwood, England

  @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

• 
  Lisa Minot (@lisaminot) reported 24 minutes ago from Borehamwood, England

  @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

• 
  john murphy (@johnaze) reported 30 minutes ago from Camden Town, England

  @TSB Temporary glitch.

• 
  Sours21 (@Sours211) reported 34 minutes ago from Camden Town, England

  @TSB Hi my debit card is not working

• 
  Lisa Minot (@lisaminot) reported 43 minutes ago from Borehamwood, England

  Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

• 
  Ruth Robinson (@RuthRobinsonLon) reported 46 minutes ago from Islington, England

  I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

• 
  Sours21 (@Sours211) reported 58 minutes ago from Camden Town, England

  @TSB can someone help me please my debit card payment is declined

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MBUR337 (@MBUR337) reported 4 minutes ago

  As rather than paying well over their current minimum minimum terms you will end up paying their minimum terms placing yourself as a customer on a persistent debt register then switching @TSB from providing false info to non-false info to credit reference agencies 3/

• 
  Paul (@My_Living_Hell) reported 5 minutes ago

  @TSB Unfortunately sending a private message to you is not working

• 
  Pam Cull (@catsPam12) reported 5 minutes ago

  @TSB site down. Need to make payments.

• 
  Lucy Dorrington (@TheParentGame) reported 6 minutes ago

  @santanderuk @TSB Why have you blocked access to online banking unless various ID demands and proof of earnings are met? You say it's the law, but I bank with Barclays and NatWest and haven't had to do this? I don't see how it's only necessary for you?

• 
  Revatron (@D_Revatron) reported 8 minutes ago

  @TSB another ‘first of the month’ and another online banking outage. It’s bills day. Pay day. Money needs to be moved. How can this keep happening? Sort your IT out.

• 
  SassyCob (@SasCobbold) reported 9 minutes ago

  Wow @TSB reporting fraud & you want me to contact the merchant?! I don’t know who that is that’s why I’ve reported it as fraudulent transactions !Absolutely atrocious service for someone who has been a customer for 32 years! I will be closing my account immediately

• 
  Martin Hughes (@MartinH01846340) reported 11 minutes ago

  @santanderuk @TSB God help the customers. Closing all their branches.

• 
  Taigh (@Taigh_Solais) reported 12 minutes ago

  @TSB @katharvey2112 Its been like this since 7am this morning, please fix it asap? 🙏🏼💫

• 
  JaCm (@JaCm2000uk) reported 14 minutes ago

  @Ginger_Tucci @TSB They closed our local branch and brought a weekly bus in. I used to watch people queueing in the rain to access their own money. TSB actively hate their customers

• 
  Ned_1876 (@Ned_1876_) reported 14 minutes ago

  @Gertrude31 @AllisonKomorows @TSB The app works for me now (By browser I meant that I used the TSB website rather than the app)