TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Enfield Lock, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Enfield Lock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Enfield Lock, England

Latest outage, problems and issue reports in Enfield Lock and nearby locations:

• 
  Sours21 (@Sours211) reported 55 seconds ago from Camden Town, England

  @TSB Hi my debit card is not working

• 
  Ruth Robinson (@RuthRobinsonLon) reported 1 minute ago from Islington, England

  I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

• 
  john murphy (@johnaze) reported 19 minutes ago from Camden Town, England

  @TSB Temporary glitch.

• 
  Lisa Minot (@lisaminot) reported 19 minutes ago from Borehamwood, England

  @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

• 
  Lisa Minot (@lisaminot) reported 31 minutes ago from Borehamwood, England

  Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

• 
  Lisa Minot (@lisaminot) reported 31 minutes ago from Borehamwood, England

  @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

• 
  Dalriada (@Mark__Eadie) reported 45 minutes ago from Enfield Lock, England

  Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

• 
  No Added Sugar Baby 🍬 (@SmartassShannon) reported 50 minutes ago from Tottenham, England

  The @TSB Tottenham branch customer service is absolutely shocking!

• 
  Sours21 (@Sours211) reported 54 minutes ago from Camden Town, England

  @TSB can someone help me please my debit card payment is declined

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steven Redmond (@RedmondSteven) reported 5 minutes ago

  @TSB my internet banking is not working can I get some help please

• 
  Innovation Festival (@innovfest) reported 11 minutes ago

  @TSB visited Edinburgh branch - machines say you can pay in cash - you can’t - hence end up in long queue for service

• 
  kayleigh (@kaymetz85) reported 14 minutes ago

  @TSB Considering the amount of people having this same problem this is clearly a problem on your end. My wi-fi is fine

• 
  Sparky Shiny (@sparkyshiny) reported 17 minutes ago

  @TSB Unable to search in the app longer than periods of 3 months. That's ridiculous and pathetic because I don't remember the dates and therefore I'm unable to search that way. HELP

• 
  Glynis Castle Elliott (@Chiclanagirl) reported 20 minutes ago

  @TSB one of the worst banking services received in the UK. The customer advisers cannot be understood their English is dreadful. Indian accents are so strong. I want to speak to a UK based agent instead of being fobbed off. No branches you can speak to anyone now. Terrible.

• 
  Товарищ ирландец (@ahdamnpahpah) reported 20 minutes ago

  I have to say that the @TSB chat function is absolutely terrible; waiting at least 3 hours for a response to my query (having erroneously charged me interest two months in a row despite promising not to, and having previously offered goodwill payments to prevent my complaints)

• 
  Mitch Mitchell (@gordonomicon) reported 22 minutes ago

  @TSB Hello. I received a letter from you confirming a change of address for someone who isn't me. I'm not even a TSB customer. Could you DM me to sort this out?

• 
  Miss B (@MissB_Yr6) reported 22 minutes ago

  @TSB hi, I’m trying to open a new account with you but every time I get to the “summary” page and press “submit”, nothing happens. I’ve tried 4 times on 3 different days now. Can you help?

• 
  Potters (@spotter75) reported 23 minutes ago

  @TSB I’m looking at loans. Your website says both that “there is no fee for making overpayments on your loan” and that “we may charge up to 58 days interest on any full settlement…”. Which is it please. Both can’t be true. Is it just full settlements you charge on?!

• 
  NeilB 🇪🇸⚔️🔴⚪⚫ (@Neil69490360) reported 23 minutes ago

  @TSB well done to your Bereavement Team for making a complete arse of my parents bank accounts leading to additional stress and upset due to the unacceptable incompetence of your employees. 3 months on and you still haven't sorted this issue out. Nothing but false promises 🤬