TSB Bank status: access issues and outage reports

Problems in the last 24 hours in London Colney, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London Colney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near London Colney, England

Latest outage, problems and issue reports in London Colney and nearby locations:

• 
  Lisa Minot (@lisaminot) reported 33 seconds ago from Borehamwood, England

  Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

• 
  Lisa Minot (@lisaminot) reported 4 minutes ago from Borehamwood, England

  @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

• 
  G8 Intel corporation (@G8intelligence) reported 20 minutes ago from Harrow Weald, England

  @TSB blocked support for the cause so new bank codes 04-00-75 36862584 Marc Mc Grory

• 
  No Added Sugar Baby 🍬 (@SmartassShannon) reported 24 minutes ago from Tottenham, England

  The @TSB Tottenham branch customer service is absolutely shocking!

• 
  Dalriada (@Mark__Eadie) reported 31 minutes ago from Enfield Lock, England

  Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

• 
  lesley💙 (@ycruiselesley) reported 33 minutes ago from London Colney, England

  @TSB Thank you i have ordered via that site although email says cheque book will be sent although i ticked box for pay in slips!

• 
  Lisa Minot (@lisaminot) reported 55 minutes ago from Borehamwood, England

  @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alice Woke and Proud #CorbynWasRight (@noelphobic) reported 7 minutes ago

  @TSB why is it impossible to solve a simple query without a 60 minutes Teams meeting? I had an online chat about a simple query. They emailed me with an appt, which wasn't on the date or time I asked for. Just phoned up and spoke to a human and they told me the issue could only

• 
  Richard Hammond (@RichardArmley) reported 7 minutes ago

  @TSB can’t log in to banking app. Keeps going back to log in with Face ID screen. Down AGAIN 😡

• 
  Pam Cull (@catsPam12) reported 14 minutes ago

  @TSB site down. Need to make payments.

• 
  Allibalibee (@AllisonKomorows) reported 17 minutes ago

  @TSB what's going on? App not working again!!

• 
  Admiral Insurance? Pirates More Like (@zacbusner) reported 18 minutes ago

  @santanderuk @TSB You absolute cowards. Your complaints person just called me and then hung up - on a bank holiday - except I can't call you back - because it's a bank holiday! Disgusting customer service!

• 
  Elliot Eastwick’s World Famous Hot Sauce (@WorldFamousHot1) reported 19 minutes ago

  @TSB app down AGAIN

• 
  MR_UB40 (@MR__UB40) reported 20 minutes ago

  @TSB @6ft8_Dwarf There app has been awful since I joined in February and will be worse when Santander take over

• 
  jamie robertson (@pinkjockalypse) reported 21 minutes ago

  @TSB No option on the app tonight to pay credit card. In fact credit card entirely missing from app. 4th time in 3 yrs its gone missing from the app. I note the 'manage cards' option isnt working either so thank Gawd I havent lost my card. Its rather frustrating really.

• 
  MBUR337 (@MBUR337) reported 21 minutes ago

  @TSB is TSB having problems servicing its lending debt to their credit card customers? Many customers reporting that TSB are sending customers letters threatening to suspend cards with in 30 days if they do not agree to new higher minimum payment terms despite customers 1/

• 
  sf 🏆🏆🏆🏆 (@custardpie17) reported 21 minutes ago

  @TSB thanks for letting me know you became part of Santander four days ago. I shall be closing my account tomorrow, fifty years after opening it. I left Santander several years ago after announcing their DEI credentials which was more about the staff and less about the customer