TSB Bank status: access issues and outage reports

Problems in the last 24 hours in London Colney, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London Colney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near London Colney, England

Latest outage, problems and issue reports in London Colney and nearby locations:

• 
  lesley💙 (@ycruiselesley) reported 3 minutes ago from London Colney, England

  @TSB Thank you i have ordered via that site although email says cheque book will be sent although i ticked box for pay in slips!

• 
  Lisa Minot (@lisaminot) reported 13 minutes ago from Borehamwood, England

  @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

• 
  Dalriada (@Mark__Eadie) reported 37 minutes ago from Enfield Lock, England

  Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

• 
  G8 Intel corporation (@G8intelligence) reported 55 minutes ago from Harrow Weald, England

  @TSB blocked support for the cause so new bank codes 04-00-75 36862584 Marc Mc Grory

• 
  No Added Sugar Baby 🍬 (@SmartassShannon) reported 56 minutes ago from Tottenham, England

  The @TSB Tottenham branch customer service is absolutely shocking!

• 
  Lisa Minot (@lisaminot) reported 57 minutes ago from Borehamwood, England

  Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

• 
  Lisa Minot (@lisaminot) reported 60 minutes ago from Borehamwood, England

  @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JaCm (@JaCm2000uk) reported 3 minutes ago

  @Ginger_Tucci @TSB They closed our local branch and brought a weekly bus in. I used to watch people queueing in the rain to access their own money. TSB actively hate their customers

• 
  Haleema (@Haych1529) reported 4 minutes ago

  @TSB why is the app down once again, honestly it’s getting quite pathetic!

• 
  NUFC (@nufcscot) reported 4 minutes ago

  @TSB @HannyLouKing It’s not working for Apple users either

• 
  Paschal Ochang (@pascosoft) reported 6 minutes ago

  @TSB Like I said previously I spoke to an Indian lady whom kept telling me repeatedly like a robot that the UKVI site i visited is not a safe website. Either she or your system dont know that payment APIs use a different url. Both are dumb.

• 
  jamie robertson (@pinkjockalypse) reported 6 minutes ago

  @TSB Haven't been able to access TSB app today, have tried downloading it again and it has made no difference. Internet access is fine too, there is no message on login, indicating work is being done on the app?? I'm assuming the problem is at your end. ??

• 
  Ben (@benlfc) reported 7 minutes ago

  Got a message from the old pub we lived at saying I had some post. So I have gone down to collect it. Must be important it’s from @TSB nope just a letter saying they have updated their records to my new address. Why ******* send it to my old address then

• 
  GillMeg💙 (@Gillmeg) reported 10 minutes ago

  @TSB for a couple of months now my app is freezing when opening and I cannot access my accounts. I’ve deleted and reloaded the app numerous times. Is this a known issue?

• 
  MarcHughes86 (@marc_hughes86) reported 10 minutes ago

  @TSB_News @TSB And yet we can’t access our money via the app with bills waiting to be paid….

• 
  Phil Billingham (@PhilBillingham) reported 11 minutes ago

  @dhh The problem is that it’s just not true Like a lot of invented ‘Health and Safety’ rules, GDPR is a new way of saying “I don’t want to help you” Once had @TSB refuse to disclose a picture of a fraudster “because of GDPR” Suspect it was inside job, so GDPR used to hide identity

• 
  Rebecca Catherine Viner (@Beckiviner) reported 20 minutes ago

  @TSB your local banking approaches with the other retail managers on your shared carpark and Police that required Maplin support refused to allow me safe passage to the other bank. When i try log in as i cannot recieve the txt autorisation with a broken phone i cannot log in.