TSB Bank status: access issues and outage reports

Problems in the last 24 hours in London Colney, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London Colney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near London Colney, England

Latest outage, problems and issue reports in London Colney and nearby locations:

• 
  G8 Intel corporation (@G8intelligence) reported 4 minutes ago from Harrow Weald, England

  @TSB blocked support for the cause so new bank codes 04-00-75 36862584 Marc Mc Grory

• 
  Lisa Minot (@lisaminot) reported 5 minutes ago from Borehamwood, England

  Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

• 
  Dalriada (@Mark__Eadie) reported 9 minutes ago from Enfield Lock, England

  Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

• 
  Lisa Minot (@lisaminot) reported 17 minutes ago from Borehamwood, England

  @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

• 
  No Added Sugar Baby 🍬 (@SmartassShannon) reported 28 minutes ago from Tottenham, England

  The @TSB Tottenham branch customer service is absolutely shocking!

• 
  lesley💙 (@ycruiselesley) reported 32 minutes ago from London Colney, England

  @TSB Thank you i have ordered via that site although email says cheque book will be sent although i ticked box for pay in slips!

• 
  Lisa Minot (@lisaminot) reported 49 minutes ago from Borehamwood, England

  @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JacquiB (@tripsfantastic) reported 8 minutes ago

  @TSB absolutely garbage customer service. Put two complaints through neither of which have been dealt with. These boots are made for walking

• 
  Steve Milligan (@Stevemills76) reported 9 minutes ago

  @TSB @Zarzar792095 You must be aware of it because your app states that you’re working on it! How come your app is so bad?

• 
  John El (@chopped1888) reported 11 minutes ago

  @TSB any chance of sorting out the faster payments issue? And don't give me yer scripted response. Please provide an estimated resolution time. Or am I supposed to be without money completely???

• 
  Paul (@My_Living_Hell) reported 11 minutes ago

  @TSB so fed up with TSB already, new customer and can't even get onto online banking and TSB make it more difficult than any bank I've ever used! I'm not jumping through your hoops anymore! #poorcustomerservice

• 
  Matt Smith🐀 (@Yuluthu) reported 14 minutes ago

  @TSB trying to scan a cheque on my phone, it'd be nice if your garbage app could read anything properly or not crash when I assumingly finally get a photo it doesn't hate

• 
  Mark Parkinson (@parkimc) reported 14 minutes ago

  @TSB any issue with payments coming into account - had 2 faster payments but not in account yet

• 
  Sam Reed (@tehreedy) reported 21 minutes ago

  @TSB Hey! I’ve not had a card with yourselves since early/mid 2020… why 6 years later is this card reappearing on my credit reports as a closed account? It seems rather odd… I had loads of problems getting the account actually closed on my report back then.

• 
  MBUR337 (@MBUR337) reported 22 minutes ago

  Concern by many customers of why @TSB is “out with the begging bowl” asking customers for more money when they are no where near there limits, and they always pay well beyond the minimum payment to pay their cards down. Many are now looking for alternative banking 7/

• 
  Admiral Insurance? Pirates More Like (@zacbusner) reported 28 minutes ago

  @santanderuk @TSB You absolute cowards. Your complaints person just called me and then hung up - on a bank holiday - except I can't call you back - because it's a bank holiday! Disgusting customer service!

• 
  George Thomson (@g2dod) reported 30 minutes ago

  @TSB It still says no Internet connection, so the app is broken, can I suggest you turn off the server on again.