TSB Bank status: access issues and outage reports

Problems in the last 24 hours in London Colney, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London Colney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near London Colney, England

Latest outage, problems and issue reports in London Colney and nearby locations:

• 
  G8 Intel corporation (@G8intelligence) reported 7 minutes ago from Harrow Weald, England

  @TSB blocked support for the cause so new bank codes 04-00-75 36862584 Marc Mc Grory

• 
  Dalriada (@Mark__Eadie) reported 23 minutes ago from Enfield Lock, England

  Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

• 
  Lisa Minot (@lisaminot) reported 33 minutes ago from Borehamwood, England

  @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

• 
  No Added Sugar Baby 🍬 (@SmartassShannon) reported 40 minutes ago from Tottenham, England

  The @TSB Tottenham branch customer service is absolutely shocking!

• 
  lesley💙 (@ycruiselesley) reported 41 minutes ago from London Colney, England

  @TSB Thank you i have ordered via that site although email says cheque book will be sent although i ticked box for pay in slips!

• 
  Lisa Minot (@lisaminot) reported 43 minutes ago from Borehamwood, England

  Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

• 
  Lisa Minot (@lisaminot) reported 56 minutes ago from Borehamwood, England

  @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rebecca Catherine Viner (@Beckiviner) reported 3 minutes ago

  @YouTube i sent you a message and franly you are building the platform into a go kill yourself if you are poor space. i find your managemnt of the issues intollerable though i am too poor to fix it and have been kicked into the not paying pile as i cannot access my bank @TSB

• 
  John El (@chopped1888) reported 3 minutes ago

  @TSB any chance of sorting out the faster payments issue? And don't give me yer scripted response. Please provide an estimated resolution time. Or am I supposed to be without money completely???

• 
  colin (@lairdcwh) reported 3 minutes ago

  @TSB No, I have 2 choices now... ombudsman or switch bank....I'm fact the best option is to switch away. 40 odd years as a customer and I can no longer trust @tsb

• 
  MBUR337 (@MBUR337) reported 4 minutes ago

  this in turn will allow @TSB to then provide information to a credit reference agency lowing your credit score which allows you as the customer credit to service a debt you may have at a better rate and being conned in to being locked into a full term with TSB 4/

• 
  Carolinejp (@cjp3063) reported 5 minutes ago

  @TSB what is wrong with the app yet again !! Constantly getting messages "oops something went wrong , try again later" This is beyond a joke now with the app, it has gone on for years , don't have another issues with any other banking but #tsb

• 
  Keith Ambler (@keithbfc) reported 11 minutes ago

  @TSB Seems to be working now after a restart, but very very slow

• 
  adrian pennington (@pennington1) reported 11 minutes ago

  @TSB Answer the effing fone! your customer service is a joke 👋 Welcome to a #LifeMadeMore. Need help? We’re here 7am to 10pm Mon-Fri | 8am to 10pm Sat-Sun |

• 
  William paterson (@Williampat83817) reported 12 minutes ago

  @TSB Are you having problems with fast payments sent money to my isa and it usually transfers instantly but not in after 2 hours

• 
  Stephen Old #FBPE (@StephenOld) reported 13 minutes ago

  @TSB There is little point in having an account on X if you cannot actually access your account through it. You have already closed one of my accounts without telling me - after taking £10.5 k in charges off me in 2007-8 when I could not work because my sister was dying.

• 
  Lee Hewat (@Leehewat28) reported 18 minutes ago

  @TSB Is there an issue with the biometrics function on the app? Everytime i try to log in with my fingerprint, i get an error message saying i need to set it up again? I was able to use it last night but then today i have had to use my memorable info everytime.