TSB Bank

Is TSB Bank down in London Colney, Hertfordshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in London Colney, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London Colney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in London Colney, Hertfordshire, England 11/10/2025 01:35

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (67%)

    Mobile App (67%)

  2. Website (13%)

    Website (13%)

  3. Login (13%)

    Login (13%)

  4. Transactions (7%)

    Transactions (7%)

Community Discussion

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TSB Bank Issues Reports Near London Colney, England

Latest outage, problems and issue reports in London Colney and nearby locations:

  • Mark__Eadie Dalriada (@Mark__Eadie) reported from Enfield Lock, England

    Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

  • ycruiselesley lesley💙 (@ycruiselesley) reported from London Colney, England

    @TSB Thank you i have ordered via that site although email says cheque book will be sent although i ticked box for pay in slips!

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • johnt0709 John (@johnt0709) reported

    Day 4 trying to get through to the @TSB fraud team. Apparently running at 50% staff due to COViD - horrific customer service nonetheless. No calls back, complaint doesn’t work and can’t fix in branch 🙄

  • philippasjneal Philippa Neal (@philippasjneal) reported

    @TSB Can I ask why you automatically decline fraud claims when the transactions relate to gambling? We shouldn't have to go to the site where the card has been fraudulently used, when TSB already texted flagging it might be suspicious. You have evidence that it is suspicious activity

  • bentley_vanessa Vanessa Bentley (@bentley_vanessa) reported

    @TSB yet again unable to access my account, am so fed up with this so called bank..

  • gerry50 gerry mcmahon (@gerry50) reported

    @TSB Am having difficulty logging on to online banking. Are there problems at the moment?

  • tkylekitchin Tanya R Kyle-Kitchin (@tkylekitchin) reported

    @TSB have trained their staff in how to patronise customers. It wouldn't have been so bad if she had the smug customer service smile off her face. My poor husband now has to find time in his hectic schedule to go and pay in because I can no longer do it for him.

  • ezs Martin Buckley ⭐⭐🏆💉💉🩹🏳️‍🌈 (@ezs) reported

    Working with the UK High Street banks from afar. @LloydsBank polite, want to help, call when expected. @TSB the complete opposite. Unable to help, unable to call back, open complaints dating back years. :\

  • jpd3_jim Jim 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹🇨🇺🇮🇪 (@jpd3_jim) reported

    @TSB @callmerachh Ha ha your fraud team are extremely busy because your system is not working and they’re blocking everyone’s payments.

  • greenbenjamin Benjamin Green (@greenbenjamin) reported

    @TSB Hi – all sorted now after a phone call. It appears the site your end wasn’t registering that the memorable word had been changed in the reset, so the operator had to clear all the security details to start fresh. Worth looking into as it was pretty frustrating!

  • floramcdee Sharon Mc 💙 (@floramcdee) reported

    @TSB I cannot get a payment authentication code when trying to buy a large purchase online. Gets to the verify screen, but no code is then sent to me. Have checked my account and my telephone no IS correct. Can you help fix this?

  • davcoia DCoi (@davcoia) reported

    @TSB No this doesn't help. I'm sure your staff are working very hard. But that is your fault because there are not enough of them. It is disgraceful that your first response is to try and illicit sympathy. You owe me 90 minutes of my life. I charge £40 an hour. #EnoughIsEnough