TSB Bank status: access issues and outage reports

Problems in the last 24 hours in London Colney, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in London Colney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near London Colney, England

Latest outage, problems and issue reports in London Colney and nearby locations:

• 
  Lisa Minot (@lisaminot) reported 4 minutes ago from Borehamwood, England

  @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

• 
  lesley💙 (@ycruiselesley) reported 9 minutes ago from London Colney, England

  @TSB Thank you i have ordered via that site although email says cheque book will be sent although i ticked box for pay in slips!

• 
  Lisa Minot (@lisaminot) reported 14 minutes ago from Borehamwood, England

  @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

• 
  Lisa Minot (@lisaminot) reported 37 minutes ago from Borehamwood, England

  Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

• 
  No Added Sugar Baby 🍬 (@SmartassShannon) reported 46 minutes ago from Tottenham, England

  The @TSB Tottenham branch customer service is absolutely shocking!

• 
  Dalriada (@Mark__Eadie) reported 50 minutes ago from Enfield Lock, England

  Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

• 
  G8 Intel corporation (@G8intelligence) reported 51 minutes ago from Harrow Weald, England

  @TSB blocked support for the cause so new bank codes 04-00-75 36862584 Marc Mc Grory

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝔏𝔢𝔴𓅪 (@Schnxbel) reported 4 minutes ago

  @TSB hi, I have an issue could you please help me?

• 
  PG111 (@3PG111) reported 5 minutes ago

  @TSB can't login to my bank via the app, any issues going on.

• 
  Anaken Floodwalker (@arisp0gi) reported 5 minutes ago

  @TSB what’s going on now? Can’t access my account by app and web. Better announce if you are down instead of making your customers guess.

• 
  Poppy Fields (@Teresa2611) reported 7 minutes ago

  @TSB I need to register a power of attorney but the phone & online keeps asking for account details. We don’t have account details & we don’t have TSB accounts ourselves. We just need to register the LPA with you. Help!!

• 
  David M Stewart (@dms17869) reported 7 minutes ago

  @TSB worst customer service ever....third time account blocked for no reason. Twice my account has been restored over chat, however the person named Lax Sharma decided not to help today and closed down the chat cause she couldn't be bothered, very poor display of help.

• 
  Paul Bennett (@RedBenno) reported 8 minutes ago

  @TSB if you don't sort your sodding app out I'm moving to Revolut. The only reason I bank with you is I set this up when I was 15, and I've too lazy to change it. But if your app is gonna be slow, buggy and useless. There's no reason to stay.

• 
  Helen May (@Nito_Onna_Helen) reported 8 minutes ago

  @TSB I have sent several emails regarding this. I do not need to send you a DM so you can remove a complaint from public scrutiny. All in my network should be aware of this situation as you are clearly not set up or trained appropriately to support business banking or inclusivity

• 
  Zarzar (@Zarzar792095) reported 8 minutes ago

  @TSB why is the app down again?

• 
  chinnyweasley (@chinnyweasley) reported 9 minutes ago

  @TSB I’ve been told to go to a branch to open an account. However the nearest branches near me are only open between 10am to 4pm with the counter being closed on Saturdays. How is someone working full time supposed to go?

• 
  Bigdaveman (@bigdavemanman) reported 13 minutes ago

  @Elviajero1275 @TSB Calling companies out about their service all the time, serial complainer?? !!