TSB Bank

Is TSB Bank down in Shrewsbury, Shropshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Shrewsbury, Shropshire, England 12/26/2025 21:30

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (24%)

    Website (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (6%)

    Login (6%)

Community Discussion

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TSB Bank Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

  • Eleanor_L_Mason Eleanor Mason (she/her) (@Eleanor_L_Mason) reported from Shrewsbury, England

    Hi @TSB I submitted a complaint form and called you over a week ago (last Thursday, 23 Feb) as you’d removed access to my online banking and stopped text updates (neither of which I’d requested) but this still hasn’t been resolved. Any chance of an update please?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Graham68 Graham Clarke (@Graham68) reported

    @TSB do you have issues with your online banking please friend of mine has been locked out of his account. Spent an hour online to reset and got cut off after an hour. Still No access

  • CaitCaitkenn Cait Kennedy (@CaitCaitkenn) reported

    @TSB shocking service from @tsb Blocked my online services for a payment to family member promising contact to resolve within one hour. 24 hours later not a word and phone line not answered all day.

  • liale lia (@liale) reported

    @TSB my Apple Pay using my tsb card is not working again. Any ideas why you constantly stopping from using it? This is 5th this month that I cannot make payments from this account!!

  • iam_gaurang CA Gαυrαηφ Jαηι (Dεv) (@iam_gaurang) reported

    The worst part is you can not open bank account (@TSB) without Biometric Residency permit, even though BRP team sent an email saying it’s technical issue. The document you have it’s no use even though you have confirmation from home office that you can stay in UK. @ukhomeoffice

  • iam_gaurang CA Gαυrαηφ Jαηι (Dεv) (@iam_gaurang) reported

    The worst part is you can not open bank account (@TSB) without Biometric Residency permit, even though BRP team sent an email saying it’s technical issue. The document you have it’s no use even though you have confirmation from @ukhomeoffice that you can stay in UK till 2027.

  • ayoung140_ann Youngannie (@ayoung140_ann) reported

    @TSB as usual. Mobile app@not working g properly

  • Flip5ide666 Ŧɭเק (@Flip5ide666) reported

    @TSB help me out, your fraud team aren't answering

  • extellyhack Ex Tellyhack (@extellyhack) reported

    @TSB my savvy mum in law has spent FIVE weeks trying to get the block on her account lifted. Fraud line never pick up…can you PLEASE help?

  • the_shota you-dee-aye (@the_shota) reported

    @TSB Hi, why have you cancelled my old card before my new card has even been delivered? It's the weekend and you've left me with no access to my money until my new card hopefully gets delivered next week!

  • ayoung140_ann Youngannie (@ayoung140_ann) reported

    @TSB try answering customer queries