TSB Bank

Is TSB Bank down in Shrewsbury, Shropshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Shrewsbury, Shropshire, England 01/20/2026 19:55

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (68%)

    Mobile App (68%)

  2. Website (21%)

    Website (21%)

  3. Transactions (11%)

    Transactions (11%)

Community Discussion

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TSB Bank Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

  • Eleanor_L_Mason Eleanor Mason (she/her) (@Eleanor_L_Mason) reported from Shrewsbury, England

    Hi @TSB I submitted a complaint form and called you over a week ago (last Thursday, 23 Feb) as you’d removed access to my online banking and stopped text updates (neither of which I’d requested) but this still hasn’t been resolved. Any chance of an update please?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • teacherinwinch Me 🏳️‍🌈 #FBPE FCCT (@teacherinwinch) reported

    @SwailesRuth @TSB @peter_swailes I think that’s pretty excellent customer service. Do we write to Watchdog and tell them someone actually understands?

  • corrinexx Corrine (@corrinexx) reported

    @TSB is there an issue with making balance transfers? I've tried a few times and it keeps saying unsuccessful. My boyfriend also has a card that he's trying to balance transfer to and that is also saying unsuccessful.

  • amytdesign Amy Thornley (@amytdesign) reported

    @TSB Are you able to help - we're trying to get a mortgage in principle using your website. We've tried twice on two different laptops, the form doesn't work. On the last page when pressing next it empties the fields and will not submit. Can you help please?

  • Jarmain_etc Docteur Mick 🙂🏠🚴‍♂️♣️ (@Jarmain_etc) reported

    @WorldFamousHot1 @TSB I ceased working for them 2 years ago. I did all the jobs, so nobody is going to answer mate.

  • Gazzaro Garry Azzaro (@Gazzaro) reported

    @Watsley @TSB Scrap contactless altogether then, if it's so flawed that you have to block it every 5 times. It doesn't save any time in the long run, anyway. May as well stick with chip and pin and be done with it.

  • aoifbeef Aoife Smith (@aoifbeef) reported

    @TSB I have been trying to access money in an account with you for over a year! Constantly sent in circles by automations and robots. Ridiculous.

  • selbie65 Selbie Hay (@selbie65) reported

    @TSB is there a problem with mobile banking log in?, used my existing details, not accepted, does not match records,changed my password and memorable information, tried again , same outcome , does not match our records.

  • wilsonjjordan jordan wilson (@wilsonjjordan) reported

    @TSB hello can anyone help with an issue with online banking please

  • learning_maths Lee Perch (@learning_maths) reported

    @TSB Yes, just under 1 hour though. Surely with internet banking which is ultra secure we should have been able to confirm the transaction was genuine? This level of service is very poor, and when we asked to raise a concern, we told we'd be transferred and have to hold again! Crazy.

  • Kyle80463830 Kyle but hates apple (@Kyle80463830) reported

    @TSB My nearest branch shut down