TSB Bank

Is TSB Bank down in Shrewsbury, Shropshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Shrewsbury, Shropshire, England 02/24/2026 04:55

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (48%)

    Mobile App (48%)

  2. Website (22%)

    Website (22%)

  3. Transactions (17%)

    Transactions (17%)

  4. Login (13%)

    Login (13%)

Community Discussion

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TSB Bank Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

  • Eleanor_L_Mason Eleanor Mason (she/her) (@Eleanor_L_Mason) reported from Shrewsbury, England

    Hi @TSB I submitted a complaint form and called you over a week ago (last Thursday, 23 Feb) as you’d removed access to my online banking and stopped text updates (neither of which I’d requested) but this still hasn’t been resolved. Any chance of an update please?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • beckyhessey Rebecca Moran (@beckyhessey) reported

    @TSB you’ve just taken another £650 from my bank account. You haven’t rectified this issue, you’ve made it worse! That’s now £1200 missing from my account. More duplicated payments. What the hell is going on?!

  • sunshinejay_x Jay (@sunshinejay_x) reported

    @TSB I feel so awful for anyone who’s now worrying over money you’ve taken. @TSB I’ll be one of many looking to move once this mess is sorted out!

  • chloe_hockney Chloe Hockney (@chloe_hockney) reported

    Had to wait over 3 weeks to use my new bank card after mine got ate in a machine as TSB had an issue sending out new PIN numbers and now this glitch with duplicating payments! @TSB is a joke, they need to refund everyone ASAP this is so unfair.

  • bazz_87 Barry M O'Neill 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈 🇺🇦 (@bazz_87) reported

    @shazia_dar @TSB I just wish, post the split, I’d gone to Lloyds. Never had an issue until @TSB have been at the helm. And canned responses, for an AI driven bot, doesn’t help.

  • MaliMeezer M (@MaliMeezer) reported

    @TSB MSM reported this issue this morning, but @TSB waited until the end of the day to put out an ‘oops’ statement. It’s not just one or two payments- it’s quite a few! Ridiculous!

  • PhilSingh_com Phil Singh (@PhilSingh_com) reported

    @TSB I’ve had 2 duplicates payments taken from the 2nd of March taken today, wiped out my very modest money I had left to last me till next pay day..! Now showing overdrawn 😕. I don’t envy the customer service teams who are the fall guys for TSB’s IT error.

  • TaosdU Taosd_uk (@TaosdU) reported

    @TSB I know that errors can happen once, but now my account is -£426.73 as of 00.29 16/3/2022 THIS IS WHOLLY UNACCEPTABLE

  • JonAldridge21 Jon Aldridge (@JonAldridge21) reported

    @TSB And I’m fortunate enough to have had some money aside to cover this - some people live hand-to-mouth each month and you might have taken all the money they had to buy groceries/essentials that they’ve not been able to access today. Really poor show from @TSB.

  • LarissaBertram Larissa Bertram (@LarissaBertram) reported

    @TSB why has a payment been taken out of my bank today that has already been paid on 3rd March ? This is terrible.

  • Craig_Madeley_ Craig Madeley (@Craig_Madeley_) reported

    @TSB Just been charged for Amazon music signed into my account and it still shows me not having Amazon music is this a TSB error