TSB Bank

Is TSB Bank down in Shrewsbury, Shropshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Shrewsbury, Shropshire, England 01/08/2026 19:45

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (67%)

    Mobile App (67%)

  2. Transactions (17%)

    Transactions (17%)

  3. Website (17%)

    Website (17%)

Community Discussion

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TSB Bank Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

  • Eleanor_L_Mason Eleanor Mason (she/her) (@Eleanor_L_Mason) reported from Shrewsbury, England

    Hi @TSB I submitted a complaint form and called you over a week ago (last Thursday, 23 Feb) as you’d removed access to my online banking and stopped text updates (neither of which I’d requested) but this still hasn’t been resolved. Any chance of an update please?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • imggn Gagan (@imggn) reported

    @TSB Hello team whats is wrong with the internet banking as i am unable to login using otp. Also tried contacting your team but was left in a queue for 40 minutes and had to disconnect as i am abroad.

  • ozphillips Oz Phillips (@ozphillips) reported

    @TSB So in order to use my bank account I either have to request slips to enable me to pay in somewhere that isn't my bank, or I have to draft a covering letter and still go to a Post Office to send it. Why exactly am I still banking with you with this kind of service?

  • Prisk528 Prisk London (@Prisk528) reported

    @TSB I can try no problem will reply on here

  • WilliamMoffat9 William Moffat (@WilliamMoffat9) reported

    @TSB Is both TSB's mobile app and Internet banking down today. I have tried both several times with no success. Need advice. Thank you.

  • PoliticoHex Politico Hex MD ⓥ (@PoliticoHex) reported

    @TSB @MartJones93 Who do you think you are? You’re his service provider, you have no right to tell someone what they can spend their OWN money on. Quicker #btc kills predatory banks like you the better, and no bailouts will help. Shocking.

  • ManningBecs Becs Manning (@ManningBecs) reported

    @TSB can’t access accounts on app or online. Is this just me or a wider issue? Your site says no issues. Can you confirm please

  • madseskin hana (@madseskin) reported

    @TSB How do I go about making a complaint? I’m absolutely astonished at the lack of help I’ve received today.

  • ozphillips Oz Phillips (@ozphillips) reported

    @TSB I have some cheques to pay in to my account. My local branch is Rawtenstall. I work 8-4:30pm (fairly standard hours) so normally I can get to some places before they shut at 5. The problem is my branch shuts at 4 and it closes over lunch! How exactly can I use my branch?

  • LizHunterReward Liz Hunter (@LizHunterReward) reported

    @TSB Problems with access to @TSB mobile last night and still no access today. Per @DowndetectorUK it’s clearly a problem for more than just me. Getting same Oops message as others on this stream. Using Apple IOS.

  • forbesygordi ForbesyGordi💙🧬 (@forbesygordi) reported

    Hi @TSB I have been trying to call my local branch for days. No-one ever answers. I know your service has been progressively degraded of late but this is a total joke. Can you help?