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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Problems in the last 24 hours in Shrewsbury, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (48%)
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Website (22%)
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Transactions (17%)
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Login (13%)
Community Discussion
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TSB Bank Issues Reports Near Shrewsbury, England
Latest outage, problems and issue reports in Shrewsbury and nearby locations:
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Eleanor Mason (she/her)
(@Eleanor_L_Mason) reported
from
Shrewsbury, England
Hi @TSB I submitted a complaint form and called you over a week ago (last Thursday, 23 Feb) as you’d removed access to my online banking and stopped text updates (neither of which I’d requested) but this still hasn’t been resolved. Any chance of an update please?
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Rebecca Moran
(@beckyhessey) reported
@TSB you’ve just taken another £650 from my bank account. You haven’t rectified this issue, you’ve made it worse! That’s now £1200 missing from my account. More duplicated payments. What the hell is going on?!
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Jay
(@sunshinejay_x) reported
@TSB I feel so awful for anyone who’s now worrying over money you’ve taken. @TSB I’ll be one of many looking to move once this mess is sorted out!
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Chloe Hockney
(@chloe_hockney) reported
Had to wait over 3 weeks to use my new bank card after mine got ate in a machine as TSB had an issue sending out new PIN numbers and now this glitch with duplicating payments! @TSB is a joke, they need to refund everyone ASAP this is so unfair.
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Barry M O'Neill 🏴🏳️🌈 🇺🇦
(@bazz_87) reported
@shazia_dar @TSB I just wish, post the split, I’d gone to Lloyds. Never had an issue until @TSB have been at the helm. And canned responses, for an AI driven bot, doesn’t help.
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M
(@MaliMeezer) reported
@TSB MSM reported this issue this morning, but @TSB waited until the end of the day to put out an ‘oops’ statement. It’s not just one or two payments- it’s quite a few! Ridiculous!
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Phil Singh
(@PhilSingh_com) reported
@TSB I’ve had 2 duplicates payments taken from the 2nd of March taken today, wiped out my very modest money I had left to last me till next pay day..! Now showing overdrawn 😕. I don’t envy the customer service teams who are the fall guys for TSB’s IT error.
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Taosd_uk
(@TaosdU) reported
@TSB I know that errors can happen once, but now my account is -£426.73 as of 00.29 16/3/2022 THIS IS WHOLLY UNACCEPTABLE
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Jon Aldridge
(@JonAldridge21) reported
@TSB And I’m fortunate enough to have had some money aside to cover this - some people live hand-to-mouth each month and you might have taken all the money they had to buy groceries/essentials that they’ve not been able to access today. Really poor show from @TSB.
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Larissa Bertram
(@LarissaBertram) reported
@TSB why has a payment been taken out of my bank today that has already been paid on 3rd March ? This is terrible.
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Craig Madeley
(@Craig_Madeley_) reported
@TSB Just been charged for Amazon music signed into my account and it still shows me not having Amazon music is this a TSB error