TSB Bank

Is TSB Bank down in Shrewsbury, Shropshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Shrewsbury, Shropshire, England 08/19/2025 16:45

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Login (25%)

    Login (25%)

  3. Website (18%)

    Website (18%)

  4. Transactions (15%)

    Transactions (15%)

  5. Transfer (8%)

    Transfer (8%)

Community Discussion

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TSB Bank Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

  • Eleanor_L_Mason Eleanor Mason (she/her) (@Eleanor_L_Mason) reported from Shrewsbury, England

    Hi @TSB I submitted a complaint form and called you over a week ago (last Thursday, 23 Feb) as you’d removed access to my online banking and stopped text updates (neither of which I’d requested) but this still hasn’t been resolved. Any chance of an update please?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • SarahLudford Sarah Ludford 🇬🇧 🇮🇪🇪🇺 🇺🇦 (@SarahLudford) reported

    What a performance signing in anywhere these days. For @BBCiPlayer, email + pw used to do, now it’s code onscreen, go to computer to sign in, back to TV, several more tickboxes…as bad as @TSB which is username, password, code by text, pw again if make payment…all so exhausting

  • deep_645 Deep (@deep_645) reported

    @TSB thank for ruining my first holiday in 5 years. Thanks a million for blocking my card abroad and refusing to phone me or find a solution 👏👏👏 leave me stranded without access to my own money 🖕

  • daninspain70 Tier 87 (@daninspain70) reported

    @TSB Today I am getting this code when trying to access on line banking . After entering User ID: ERRSCA02 : Sorry, something went wrong Any suggestions please ?

  • tonymcman tony mc manus (@tonymcman) reported

    @TSB @KathrynGroom Will the problem be solved this wk?,

  • Oghilly Garry Coghill (@Oghilly) reported

    @TSB @Gadgeagoogoo This needs sorted ASAP. Been down for too long? I also need on to transfer money

  • SinnottDarren Darren Sinnott (@SinnottDarren) reported

    @TSB that payment pending on your app is not working. It’s showing amount pending but not what the payment is for

  • Aimwahx Aimeeeeee (@Aimwahx) reported

    @TSB having issues trying to log onto my banking app. Keeps saying unexpected error.

  • ibby__123 ibby (@ibby__123) reported

    @TSB @TSB technical issues please try again later

  • _samslatter Sam Slatter (@_samslatter) reported

    @TSB Ok thanks - the sort code and account number are filled in on the front of the envelope, does that help? I have paid in several cheques at the post office without a paying in slip before and have not had any issues

  • jar04916062 jar (@jar04916062) reported

    @tsb So, online banking STILL down, over 24 hours now, and a new low with customer service going from, not being bothered about their customer, and not even offering an apology, to 100% ignoring the customer, through one of the communication methods people are told to use!!!!