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TSB Bank

TSB Bank status: access issues and outage reports

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Full Outage Map
  • TSB Bank generated 0 outage signals in the last 24 hours around Shrewsbury, including 0 direct reports.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Shrewsbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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TSB Bank Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

  • Eleanor_L_Mason
    Eleanor Mason (she/her) (@Eleanor_L_Mason) reported from Shrewsbury, England

    Hi @TSB I submitted a complaint form and called you over a week ago (last Thursday, 23 Feb) as you’d removed access to my online banking and stopped text updates (neither of which I’d requested) but this still hasn’t been resolved. Any chance of an update please?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Denames1
    Den (@Denames1) reported

    @TSB getting really annoyed banking with you now, I've been with you years and there's always problems. I can't access my funds again. You need to sort this out your the most unreliable bank I have ever been with. It's literally *************** now

  • SteveRamsay
    SteveRamsay (@SteveRamsay) reported

    1 hour 20 minutes to get @TSB to remove *another* incorrect fraud flag from my account...this time 1 disconnection, spoke to 4 people on awful phone lines and "enjoying" 1 hour of hold tones/music. @TSB - your customer service experience is ghastly.

  • C0mm0nSen53
    ⭕CommonSense⭕ (@C0mm0nSen53) reported

    @TSB are quite literally the worst! And their customer service is somehow even worse than the bank itself! I'd get more calling the local zoo and asking for the sloths to get me some help 😩

  • OliAshman
    Oli Ashman (@OliAshman) reported

    It "kicked off" a little bit in the local @TSB bank this morning. A lady was complaining loudly about not being able to pay money in at the counter after being directed to use the machine, the guy at the machine was getting frustrated with it and ended up punching it! The queue were complaining amongst themselves about how the bank only had one window open. I kept quiet because I knew people wouldn't accept why it is like this in most UK businesses. People cost too much to employ, successive governments has made this more and more expensive so businesses have no choice but to cut staff. Most of the UK's current problems is down to staff and pension costs. The only way to improve this is: 1. Reverse the employers NI rise 2. Raise the age employers have to auto enrol and contribute to pensions for staff 3. Link minimum wage increases to inflation, capped at 5% and collared at 2.5% If the 3 measures above were enacted the UK would feel like it is improving as time marches on and in 10 years time the situation would feel a lot better.

  • AndyC58171
    Andy Connor (@AndyC58171) reported

    @TSB new customer. the app doesn't give instant spending notifications. am I missing something?

  • RedmondSteven
    Steven Redmond (@RedmondSteven) reported

    @TSB my internet banking is not working can I get some help please

  • prop_power
    Lawrence M-M (@prop_power) reported

    Wow @TSB support is so tightly wound around ai I have multiple issues to raise and it sends me a link to report an issue, where are the real human beings? When you do get a human, no notification they’ve messaged so they close the chat down! And tell you to start again!

  • JFoxleyBrookesx
    Jess Foxley-Brookes (@JFoxleyBrookesx) reported from Wigan, England

    @TSB on both the app and online i cant see any of my accounts. Is there an issue?

  • Matt540547911
    Matt (@Matt540547911) reported

    @santanderuk @TSB Sort your app out! Not working this morning!

  • RainTown
    Kevin Maguire (@RainTown) reported

    @TSB I have a very general question. Are you able to, if the customer asks, to tell them which cash machine and what time of day a specific cash machine withdrawal was made?