Is TSB Bank down in Shrewsbury, Shropshire, England?
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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in Shrewsbury, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (65%)
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Website (20%)
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Transactions (15%)
Community Discussion
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TSB Bank Issues Reports Near Shrewsbury, England
Latest outage, problems and issue reports in Shrewsbury and nearby locations:
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Eleanor Mason (she/her)
(@Eleanor_L_Mason) reported
from
Shrewsbury, England
Hi @TSB I submitted a complaint form and called you over a week ago (last Thursday, 23 Feb) as you’d removed access to my online banking and stopped text updates (neither of which I’d requested) but this still hasn’t been resolved. Any chance of an update please?
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Bilton
(@joecameraman) reported
@TSB Do we have to flag up these payments to you or will they be refunded automatically?Had over £250 taken out in error this morning
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Donna Patterson
(@cupofuckoffee) reported
@TSB @danben2006 Phew I’m down over £80 thought I was going crazy How long will this take to go back on to my account??????
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Cupra
(@StevenHayre) reported
@TSB @TSB any updates and why can't I access my account via my laptop via a browser I really need to chat to someone about this???
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Julia Baskerville
(@JulesBaskervill) reported
@TSB when are payments going to be refunded. I have just spent most of the morning on the phone trying to find out why this payment has been taken. Then I see on Twitter it’s a TSB error. I hope we will be compensated for this.
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Scott
(@Scott73890663) reported
@TSB I'm down almost £90 re a duplicate transaction from 02 March. Toy town errors on this TSB!!
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MDR
(@MousquetaireDu) reported
@ShairaHaque1 @TSB To be fair, they did add in on their website, there's an automated message after selecting personal account via the phone, and there's a notification on the app as well.
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𝗸𝗮𝗻𝗱𝗶𝗰𝗲
(@xRockyRaccoon) reported
@RSmithy82 @TSB They won’t respond anything different on phone or will temp close inbox - best thing to do is issue a formal complaint, request compensation and escalate to independent authorities if not satisfied! Seen other people say refunds will be made before end of the day - we’ll see!
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Paul
(@Paul7Law) reported
@TSB When? We can't all afford to be out of money like this. Please can you give an estimated fix time.
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Dan Whelan
(@dwhelan1979) reported
@MoneySavingExp @TSB They have known about this issue all morning and still haven't refunded the money and are just sending out the same apology message to everyone with no update about when we will get our money back... I am personally down £1505 !!!! 😡🤬
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Emma Whitmore
(@em_whitmore) reported
@TSB @HarmerMyles Needs to be now you have taken £300 from my account which I didn’t have to take and direct debits due tomorrow not good enough @TSB I hope refund for overdraft fees will be given and also compensation. Been a customer with you for 31 years through all changes not impressed AT ALL