Is TSB Bank down in Shrewsbury, Shropshire, England?
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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in Shrewsbury, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (48%)
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Website (22%)
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Transactions (17%)
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Login (13%)
Community Discussion
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TSB Bank Issues Reports Near Shrewsbury, England
Latest outage, problems and issue reports in Shrewsbury and nearby locations:
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Eleanor Mason (she/her)
(@Eleanor_L_Mason) reported
from
Shrewsbury, England
Hi @TSB I submitted a complaint form and called you over a week ago (last Thursday, 23 Feb) as you’d removed access to my online banking and stopped text updates (neither of which I’d requested) but this still hasn’t been resolved. Any chance of an update please?
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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@thestaveros
(@the_staveros) reported
@TSB Even though i'm leaving after 15 years..I'd welcome the opportunity to speak to someone senior with actual policy powers within the org, to go through the many and varied issues I've had..to help you save more customers who will leave. It is so, so bad, honestly.
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Sue Wilkes
(@SueWilkesauthor) reported
@TSB Hello TSB I've been hanging on the phone for well over an hour (plus 50 mins yesterday) trying to speak to your payment verification team - you've blocked my online account - (and local branch closed down) - please help!
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Abi
(@sixersarmy) reported
@TSB hi I’ve got an issue I need help with asap
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@thestaveros
(@the_staveros) reported
@TSB I'm back on hold..another 10 mins and counting. I'm sorry for you having to represent this horrendous outfit on here Alex. Worst customer service I have ever experienced, by far. That's why I've already got a switch to @firstdirect in process. Honestly though, it's dangerous..
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@thestaveros
(@the_staveros) reported
@TSB Now beyond a joke..my entire online banking facility is locked, with zero justification and false promises of calls. This looks very much like a move of spite against a switching customer.. I WILL complain, and will also write up my whole experience for the @financialombuds
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@thestaveros
(@the_staveros) reported
@TSB I mean..this response says it all really doesn't it Alex? Not your fault personally, but what kind of service is that? I've done absolutely nothing wrong, passed all security, TSB frozen my accounts..and clearly expect me to spend HOURS trying to contact you. What a joke outfit
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Emily Bartle
(@EmilyBartle7) reported
@TSB due to your timing of “maintenance” across all apps, automated services etc. I have been left without access to my money and unable to get to work at this present time. I’m a nurse and due in at 0730am.. also can’t eat til it’s fixed.. can I ask for suggestion on what to do?
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@thestaveros
(@the_staveros) reported
@TSB Why on earth does TSB think this is an acceptable service process? To pass all security, to have done nothing wrong or remotely suspicious..then have my account and online banking locked..and expect me to drain time out of my life, holding for your convenience? Disgraceful.
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Richard Madden
(@RMadden85) reported
@TSB Hello, do I need to ring up to reset internet banking? I forgot my password ages ago and can't access it.
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Sam the Spud 🥔
(@Samantha_Soe) reported
Trying to open a joint bank account with my husband who is ALREADY a TSB account holder but…the terms are a bit old school and we couldnt open the account. @TSB just lost a customer, more like TWO but I bet it’s not a big deal ay @TSB ?