Is TSB Bank down in Shrewsbury, Shropshire, England?
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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in Shrewsbury, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (50%)
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Website (23%)
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Transactions (18%)
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Login (9%)
Community Discussion
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TSB Bank Issues Reports Near Shrewsbury, England
Latest outage, problems and issue reports in Shrewsbury and nearby locations:
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Eleanor Mason (she/her)
(@Eleanor_L_Mason) reported
from
Shrewsbury, England
Hi @TSB I submitted a complaint form and called you over a week ago (last Thursday, 23 Feb) as you’d removed access to my online banking and stopped text updates (neither of which I’d requested) but this still hasn’t been resolved. Any chance of an update please?
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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anthony english
(@arfurenglish) reported
@TSB trying to recover my user ID for mobile banking but keep getting service is unavailable. Any idea when it will be available again?
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🇺🇦Lainey E
(@laineyLMS) reported
@TSB I have a duplicate payment come iut and I'm not sure if it's part of ur issue from yesterday. Was it only debit card payments affected? Mine is a faster payment.
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Bexy Beatdown
(@bexybeatdown) reported
@Watsley @TSB @TheSidman79 My thoughts exactly, nobody has once explained WHY this has happened. Is our money safe in the future, has their been a breech, just a glitch etc. I believe we all deserve to know why, not just sit back and trust they'll put it right. After all, it is OUR money.
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Annie Stevenson
(@AnnMari37676658) reported
@TSB Thank you for taking the time to respond. A simple text or tweet to say there are issues and they're being looked into could have saved TSB a lot of aggrevation from customers.
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Liam MacLeod
(@lmacleoduk) reported
@TSB following the duplicated payments issue, (which made me think I was going mad), will we be compensated for this mess?
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Derek Ritchie
(@geterdoneman) reported
@TSB Thought I had won a watch when I saw money coming into my account only to find numerous double payments had occurred weeks ago. As a customer of 35 years plus I am fast losing trust in your ability to care for my monies. Will be expecting an explanation as to why this happened.
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Gavin Daniell
(@GavinDaniell1) reported
@onixonst22 @StephRd_87 @TSB Tbh i don't have many problems with TSB..yeah the app crashes now and again. I'll wait to see how they deal with what's happened before i consider moving banks.
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gaz
(@GazzaRuss89) reported
@TSB I get that you’ve refunded people but a nice touch would be offering some compensation as you left a lot of people overdrawn even £50 compensation will be better than paying £550 to FOS per customer surely?
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Sian-Ishah Stoneham
(@IshahSian) reported
@TSB However, during that you caused me to be down to my few pounds, which is stressful when you have to commute to work and pay bills... Some compensation would be nice for all the hassel involved.
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Amanda Clarke
(@amanda_clarke19) reported
@nsandihelp Thanks for the reply. Turns out the payment issue was to do with my bank @TSB and not your fault. Money has been refunded now