TSB Bank

Is TSB Bank down in Shrewsbury, Shropshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Shrewsbury, Shropshire, England 01/28/2026 03:40

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (20%)

    Website (20%)

  3. Transactions (15%)

    Transactions (15%)

Community Discussion

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TSB Bank Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

  • Eleanor_L_Mason Eleanor Mason (she/her) (@Eleanor_L_Mason) reported from Shrewsbury, England

    Hi @TSB I submitted a complaint form and called you over a week ago (last Thursday, 23 Feb) as you’d removed access to my online banking and stopped text updates (neither of which I’d requested) but this still hasn’t been resolved. Any chance of an update please?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • StrangerMonco Shaun (@StrangerMonco) reported

    Gotta love @TSB for blocking my card for no reason and then not informing me. Then spending hours on the phone for the General helpline to say there's a block on the card, only for fraud to then say there isn't. Already made a complaint, had enough. Moving to @santanderuk

  • PieceOfMouth1 PieceOfMouth (@PieceOfMouth1) reported

    *Insert funny joke here* Punch line @TSB fraud and investigations team. 2 weeks and still not fulfilled a single promise, leaving us in debt and without a way to warm our home with 3 kids and 2 disabled adults. Please make people aware of the poor service of this renowned bank.

  • djbd89 David (@djbd89) reported

    @TSB hi. Someone has used my card to sign up for Amazon Prime, it’s not a direct debit so I can’t cancel it on the app. Can you do something to stop it happening again please, and ideally chase down the two payments that have already gone as well. Thanks

  • Pocket_jess Jess W (@Pocket_jess) reported

    @TSB my phone told me to update the app, which I did. It wouldn’t update so I deleted the app and went to reinstall - now it won’t download from the play store (been trying for 2 days)… is the app down?

  • MabzRahman8 Mabz Rahman (@MabzRahman8) reported

    @TSB Hello I opened an cash account but still haven’t received my card please help?

  • _Tazmaniandevil Uncle Tap (@_Tazmaniandevil) reported

    @TSB Looks like the garbage internet banking platform has gone yet again.

  • OneNigelWilson Nigel Wilson Esq. (@OneNigelWilson) reported

    @TSB why don’t you just say on your website that it’s not working instead of wasting all our time trying in vain😫

  • AndrewApted Andrew Apted (@AndrewApted) reported

    @TSB my card keeps getting declined and I need help

  • Elkstones Emma 🇪🇺 (@Elkstones) reported

    Buying something from a UK Apple store? Don’t use a @TSB card because @TSB won’t be able to pay. Transaction declined and TSB call centre says they can’t do anything to help, just use another card from another bank!

  • jlovie Jim Lovie (@jlovie) reported

    @TSB Online banking not working on Firefox. After logging in there's a screen 'Keep up your savings habit.' Clicking continue logs out instead of carrying on to banking. Works OK in Chrome.