TSB Bank

Is TSB Bank down in Shrewsbury, Shropshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Shrewsbury, Shropshire, England 01/18/2026 02:40

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (68%)

    Mobile App (68%)

  2. Website (21%)

    Website (21%)

  3. Transactions (11%)

    Transactions (11%)

Community Discussion

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TSB Bank Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

  • Eleanor_L_Mason Eleanor Mason (she/her) (@Eleanor_L_Mason) reported from Shrewsbury, England

    Hi @TSB I submitted a complaint form and called you over a week ago (last Thursday, 23 Feb) as you’d removed access to my online banking and stopped text updates (neither of which I’d requested) but this still hasn’t been resolved. Any chance of an update please?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Wizzabee Izzie Rose (@Wizzabee) reported

    @TSB I need help with cashing a cheque. My nearest bank is 6.5miles away and I can't cash it through the app. What do you recommend?

  • Maggie_J_W M (@Maggie_J_W) reported

    @TSB_News @TSB I was trying to pay into an ISA in my own name and you've now blocked all my accounts and after half and hour on the phone answering intrusive questions still blocked. You might be refunding people but I now can't even access my own money. Hardly award winning.

  • MrsInnie Trina (@MrsInnie) reported

    @TSB Then, my second will be to close all the savings accounts I have with you. Your customer service is the poorest I’ve come across for many years

  • Minghowriter Ming Ho (@Minghowriter) reported

    @KathleenBeedles @TSB Yep. Our account was set up for all households to have joint access originally, but login has gone thro so many extra security levels, I’m now the only person who has the authorised devices & passwords & even I get confused! Really worry what would happen if I’m incapacitated.

  • acer_ed reg morton (@acer_ed) reported

    @tsb Tom Cruise gets his mission impossible maps easier than it is to log into my bank account. Christ sake man

  • imo_ebbo Imogen ♡ (@imo_ebbo) reported

    @TSB yet again the app and website is down.... need to pay bills. I want access to my online account and i want to be able to pay my bills... Shambles of a bank. At least 6 service issues a year. Leaving by close of business today

  • BotfieldColin Colin Botfield (@BotfieldColin) reported

    @TSB locked out account , been trying to add new signatories for months just getting run about from St Vincent st branch glasgow and now online error messages terrible way to treat a charity

  • maspatel01 Mas Patel (@maspatel01) reported

    Hi @TSB is it normal for your branch staff to ask elderly clients to come back with their children, when trying to unlock an online transfer? This just happened to my father. He took his ID and bank card, so why couldn't you help? Beyond infuriating! 😡.

  • _xCharlottee Charlotte 😊 (@_xCharlottee) reported

    @TSB why I can’t make a transfer from a savings account to another current account? Needed a large amount of money transferred & branch staff said can either withdraw cash or do a cheque for £30. Inconvenience for me going from bank to bank just to access my own money

  • wholesaleuk_net Wholesale Uk (@wholesaleuk_net) reported

    @TSB online banking down again, need to transfer money by midnight or payments won’t clear