Is TSB Bank down in Shrewsbury, Shropshire, England?

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

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Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

1. 

   Mobile App (65%)

2. 

   Website (20%)

3. 

   Transactions (15%)

Community Discussion

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TSB Bank Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

• Eleanor Mason (she/her) (@Eleanor_L_Mason) reported 35 minutes ago from Shrewsbury, England

  Hi @TSB I submitted a complaint form and called you over a week ago (last Thursday, 23 Feb) as you’d removed access to my online banking and stopped text updates (neither of which I’d requested) but this still hasn’t been resolved. Any chance of an update please?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• Chris (@Chris02564182) reported 3 minutes ago

  @TSB The regular issue with TSB. You close branches, force everyone online, but can’t cope with demand. Shoddy business. Time to start looking for a more reliable bank.

• Leigh McKay (@LeighMcKay7) reported 4 minutes ago

  @TSB Issues with making online payments also!! Complaint lodged! Financial Ombudsman really should be taking #TSB to task on this! Continuing to provide a very poor service on a ongoing basis! #ukbank

• Tom (@tom_pattercake) reported 4 minutes ago

  Is the @TSB mobile app down??

• sugaa (@KingComfort_) reported 6 minutes ago

  Hello @TSB HOW MANY HOURS ARE U GONNA BE DOWN

• Jen (@Jen_NH) reported 12 minutes ago

  @TSB Another day, another issue with the TSB app and internet banking down leaving customers unable to make payments. Why does this happen so frequently?

• Chris Gascoine (@chrisjgascoine) reported 13 minutes ago

  @TSB @dancinboy4eva It’s still down on desktop safari and Google chrome and iOS and android apps. People’s tax needs to be paid. TSB, this is very bad timing!

• linda (@89lindam) reported 17 minutes ago

  @TSB Do you know when this will be resolved? I have bills to pay and need access online to do this

• Rachael Wallace (@RachaelWallace) reported 22 minutes ago

  @TSB Do you have an eta on when you expect us to be able to access the app please? It's pretty frustrating that you have to come on Twitter to find out what's happening, surely a text could have been sent to customers. Not that is goes down every month 👀

• Robert Morton (@MorayFireworks) reported 28 minutes ago

  @TSB The app is becoming more unstable, I understand technical issues happen. But with fewer branches, this has a larger impact.

• awroberts (@awroberts) reported 28 minutes ago

  @TSB Got an ETA for the hot fix?