TSB Bank

Is TSB Bank down in Shrewsbury, Shropshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Shrewsbury, Shropshire, England 12/15/2025 14:30

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (24%)

    Website (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (6%)

    Login (6%)

Community Discussion

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TSB Bank Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

  • Eleanor_L_Mason Eleanor Mason (she/her) (@Eleanor_L_Mason) reported from Shrewsbury, England

    Hi @TSB I submitted a complaint form and called you over a week ago (last Thursday, 23 Feb) as you’d removed access to my online banking and stopped text updates (neither of which I’d requested) but this still hasn’t been resolved. Any chance of an update please?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Return0fTheMac_ Mac (@Return0fTheMac_) reported

    @TSB Spoke to someone. Apparently you are having difficulties with debit transactions online. It's really not good enough one problem after the next every few months.

  • rhysd6992 rhys (@rhysd6992) reported

    @TSB @kelvs97 Same issue with me

  • Kenny83Kenny kenny (@Kenny83Kenny) reported

    @TSB this isn’t good enough, two days out of last three where my cards being declined because your service is pathetic…think I’ll bank elsewhere

  • TRenata0802 Trutz Renata (@TRenata0802) reported

    @kelvs97 @TSB My also stopped working, can't pay with card and my online bank just died a minute ago as well so I can't even transfer money to another card. I'm very angry

  • JasonGe90684252 Jason Gee (@JasonGe90684252) reported

    @TSB I’m trying to make a payment online and having issues. Can someone help me ??

  • amjamwe Amanda Wells (@amjamwe) reported

    @TSB Complaints line for business banking on their site says open until 8 pm. No surprise that’s not true either. Shocking. Absolutely shocking. Our money.

  • ZoeKeeffe ZoeO (@ZoeKeeffe) reported

    @jakesocials @TSB @waitrose Me too. Lots of people starting to report problems

  • jakesocials Jake (@jakesocials) reported

    @ZoeKeeffe @TSB @waitrose Shame as I haven’t had an issue with TSB before. Apple Pay just worked so think it’s been fixed. Hope you’ve managed to get it sorted for yourself too!

  • cmcklol Carol McKenna (@cmcklol) reported

    @TSB Hi Tom, I gave up and used a different provider to make the payment, so it worked perfectly. Disappointing customer service, just not a good experience.

  • Laurennjadeebfd LaurennJadeeBFD 💎🙌 (@Laurennjadeebfd) reported

    @TSB It's online Tom, there's some kind of issue, fair few of us on here saying our payments have declined tonight.