Is TSB Bank down in Shrewsbury, Shropshire, England?
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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in Shrewsbury, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (55%)
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Transactions (20%)
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Website (20%)
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Login (5%)
Community Discussion
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TSB Bank Issues Reports Near Shrewsbury, England
Latest outage, problems and issue reports in Shrewsbury and nearby locations:
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Eleanor Mason (she/her)
(@Eleanor_L_Mason) reported
from
Shrewsbury, England
Hi @TSB I submitted a complaint form and called you over a week ago (last Thursday, 23 Feb) as you’d removed access to my online banking and stopped text updates (neither of which I’d requested) but this still hasn’t been resolved. Any chance of an update please?
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Ruth Swailes
(@SwailesRuth) reported
Relying on public transport might feel after experiencing what I have today. Some things can’t be done through internet or phone banking and require a human touch, both of which were lacking today at @TSB. Hugely disappointing after the excellent support they gave us last year.
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Colin Botfield
(@BotfieldColin) reported
@TSB have done so ..no reply ..am appalled with poor service from a supposedly regulated bank !! Danielle needs removed from customer facing role, Lisa has forms
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Roberto
(@TheSulks) reported
@TSB trying to call for hours. Can’t use the app & website won’t let me log in. Can you advise please? It’s hopeless - literally trying on & off all day
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Stuart Thomson *Public Affairs*
(@Redpolitics) reported
Wow stunning customer service from @TSB Block a payment and end access to my internet banking which is good. Prevents fraud. Then a text to say please call. 20 mins later still on hold but you are very busy so that is fine….
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South West EYL 🇺🇦
(@eyl_amanda) reported
@SwailesRuth @TSB I’m not surprised it’s upset you. You are so good at keeping on, but you shouldn’t have to deal with such insensitive and poor service that leaves you upset and frustrated.
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David Wesseldine
(@DavidWesseldine) reported
Seems as though @tsb don't want any new business accounts ,not a problem I will use a bank that does
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L-PlateGamer
(@LPlateGamer) reported
so it is clear @TSB have no common sense and do not care about their customers. When i call you, I expect to speak to a human, not a machine, I dont want to answer 100 security questions asked by a machine. I will answer the human. Go fix your **** or i am gone
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Ⓢ Ⓖ Ⓒ
(@SGC_uk) reported
@TSB No need for a DM, simply got a poor phone signal and the website relies on SMS / telephony rather than allowing TOTP via Google Authenticator or similar which wouldn't need a signal.
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Rwairconditioningltd
(@Rwairconditioni) reported
@TSB It would be nice to talk to someone, but you closed the branch, would be nice to stop a lost cheque, won't do it over the phone, have to drive for 1.5 hours to sort this. As a business customer, this is shocking
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Ian J. Fincher
(@IanJFincher) reported
@TSB I have plenty of notice and even contacted the bank by phone because of the issues with the post strike and was assured a note would be put on my account which clearly has not happened. I am not happy or impressed.