TSB Bank

Is TSB Bank down in Shrewsbury, Shropshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Shrewsbury, Shropshire, England 12/24/2025 21:50

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (24%)

    Website (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (6%)

    Login (6%)

Community Discussion

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TSB Bank Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

  • Eleanor_L_Mason Eleanor Mason (she/her) (@Eleanor_L_Mason) reported from Shrewsbury, England

    Hi @TSB I submitted a complaint form and called you over a week ago (last Thursday, 23 Feb) as you’d removed access to my online banking and stopped text updates (neither of which I’d requested) but this still hasn’t been resolved. Any chance of an update please?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Faiz8925 Faiz (@Faiz8925) reported

    @TSB waited on the call for 35 minutes only to receive no help! Fraud department get a grip! Hope someone gets in touch with me now..

  • OhSteveMclean Vampire The Buffet Slayer. (@OhSteveMclean) reported

    @TSB Hi Rich, I'm out and about now and away from my laptop but it's very inconvenient. Seems to happen on crome the most. I'll screen shot it when it happens next, but there's usually an issue every time I come to log in... most notably at night

  • bchypnotherapy Becky Armstrong-Corbett (@bchypnotherapy) reported

    @TSB well it must be three weeks since asking customer services to help a client with dyslexia. Seems they don’t want to help or even get in touch.

  • billynomates57 billy nomates (@billynomates57) reported

    @TSB @LeopardKitty TSB you just do not get it, your customers want branches open that also offer a service, alongside a working online service. You provide neither.

  • billybezel William Thomson (@billybezel) reported

    @TSB I'm an rbs customer but that's nearest machine to me

  • Ageebaba Cosmodos Johncross (@Ageebaba) reported

    @TSB I have tried contacting the number provided but it keeps putting me on hold. Will the issue be resolved if I go to one of your branches? And does this mean my account is blocked or just my TSB internet Banking?

  • CGDMattWilson CGDMatt (@CGDMattWilson) reported

    Isn't it great when they reach out to you only for them to tell you the same thing or to speak to a bot. Sort it out @TSB, after 25 years as customer I will be leaving at the end of the month.

  • billynomates57 billy nomates (@billynomates57) reported

    @TSB @LeopardKitty Are you trying to drive people away from the branches by not offering a service so as to then close the branch citing lack of use? BTW people also did not use branches due to lock down restriction and not because they did not want to.

  • adz1972 Adam Parkins (@adz1972) reported

    @TSB After reseting passwords and uninstalling the App 3 times, it now seems to be working. Not user friendly though. Thanks

  • lizayoung25 Liza Young (@lizayoung25) reported

    @TSB Technical issues when trying to log on - when will it be available???? #TSB #TSBFail #HereWeGoAgain