TSB Bank

Is TSB Bank down in Shrewsbury, Shropshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Shrewsbury, Shropshire, England 11/30/2025 15:20

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Transactions (17%)

    Transactions (17%)

  3. Website (17%)

    Website (17%)

  4. Login (8%)

    Login (8%)

Community Discussion

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TSB Bank Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

  • Eleanor_L_Mason Eleanor Mason (she/her) (@Eleanor_L_Mason) reported from Shrewsbury, England

    Hi @TSB I submitted a complaint form and called you over a week ago (last Thursday, 23 Feb) as you’d removed access to my online banking and stopped text updates (neither of which I’d requested) but this still hasn’t been resolved. Any chance of an update please?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • georgiapermutt Georgia Permutt 🧚🏻‍♀️ (@georgiapermutt) reported

    @TSB I have been notified of potential fraud on my card. Been emailed & called but I’m having no luck speaking to anyone! I’ve emailed the scam team as instructed but not heard anything since I flagged it yesterday. PLEASE HELP!? #TSB #TSBfraud

  • dthorsley David Horsley #FBPE (@dthorsley) reported

    @TSB I am very fed up with my inability to manage to to talk to anyone and get an answer to why I can't tranfer money from my current account to my ISA. I get the error 24299: We're sorry, but the funding window is now closed.Itsays I can transfer 20,000.This is a rubbish service

  • sarahdiesel79 Sarah Louise (@sarahdiesel79) reported

    @TSB We went in, thank you and were advised to visit the Post Office!! Maybe I should bank with them as they accept bags of coins. Having banked with you since primary school (I'm now 50) maybe I should find a bank that offers the service I need. Have a nice day.

  • Hawklord316 Graeme (@Hawklord316) reported

    @TSB went down to your East Kilbride branch this morning only to find your staff closing for the day, despite huge sign saying you close for refurbishment tomorrow. Staff were rude and arrogant to myself and several other customers who were waiting outside. Not acceptable tsb!

  • _s_ph_21 ❁ soph ❁ (@_s_ph_21) reported

    @TSB been trying to get through on the phone to your Debit Card Fraud Payment Verification team since 17:55 this evening, still not had my call answered. Rang your customer service line on a second phone who put me back through to the same number. Awful, time wasting service.

  • RedLaser4000 RedLaser4000 (@RedLaser4000) reported

    @TSB 'know your business' - double checked, filled in the first one and was told 'all done' but now had another email asking for more info. Now I can't find the page on your website. Please confirm that this is real? If so, what is going on?

  • amjamwe Amanda Wells (@amjamwe) reported

    Anyone available @TSB to help explain how @PostOffice managed to take £840 from a charity bank account? TSB business banking closes until Monday and no phone numbers available to speak to Post Office

  • bishopslass Maggie (@bishopslass) reported

    @TSB The server encountered an internal error or misconfiguration and was unable to complete your request. Reference #3.6eb77568.1633174682.afe0024

  • MrNali_ Naeem Ali (@MrNali_) reported

    @TSB it's ridiculous how there's no way of actually getting through to customer service because it's all automated ! #shame on TSB

  • Andy_Luc Andy Lucas (@Andy_Luc) reported

    @TSB I’ve had a shocking experience regarding fraud on my debit card - it’s impossible to get through on the phone to speak to anyone about it, constantly on hold. And why don’t you have the option for mobile notifications whenever a debit card is used, as offered by most other banks?