TSB Bank

Is TSB Bank down in Shrewsbury, Shropshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Shrewsbury, Shropshire, England 03/25/2026 16:25

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Transactions (15%)

    Transactions (15%)

  3. Login (15%)

    Login (15%)

  4. Website (12%)

    Website (12%)

Community Discussion

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TSB Bank Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

  • Eleanor_L_Mason Eleanor Mason (she/her) (@Eleanor_L_Mason) reported from Shrewsbury, England

    Hi @TSB I submitted a complaint form and called you over a week ago (last Thursday, 23 Feb) as you’d removed access to my online banking and stopped text updates (neither of which I’d requested) but this still hasn’t been resolved. Any chance of an update please?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • David297819311 David (@David297819311) reported

    @TSB I have sent you several tweets and had no actual answers to the points raised about the complete lack on service for your Haddington customers. Very little work has taken place before Xmas with the lights off before 3pm, Why did you not have your FM company in 7 days a week ?

  • Marty_Mc 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Marty_Mc 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Marty_Mc) reported

    Dear @TSB your online banking is a complete joke. Not being able to log in, despite using correct details. Not for the first time, it has to be said. But, especially at this time of year. Could be time to change banks, i think. 😡😡😡😡😡😡😡😡

  • BensLittleBits Ben Shepley (@BensLittleBits) reported

    @TSB And not having food due to TSBs broken promises and failed commitments

  • Pedro_jock Peter russell (@Pedro_jock) reported

    @TSB west Bridgford branch used to be great customer service but the powers that be think we need to change up banks and replace with terrible terrible customer service. Maybe consult customers rather than have super defensive staff who don’t seem to care about customers

  • denby_sarah Sarah Denby 💙 NHS (@denby_sarah) reported

    @TSB Is there a problem with logging on today? I can't input the data for the memorable information?

  • sparkyshiny Sparky Shiny (@sparkyshiny) reported

    @TSB Please can you help me with all transactions from a certain company as when searching on app it only allows up to 90 days?

  • StackTyne Burch (@StackTyne) reported

    @tsb once again I'm asked to verify myself using a phone, once again TSB tries to send a text to my landline. I can't change the contact number because the website banking logs me out within a second of logging in. Note, and I will emphasise this I HAVE NO SMART PHONE.

  • Biff91 Lauren Elizabeth Brandt (@Biff91) reported

    @TSB trying to order a cheque paying in book on the website and keep getting “sorry something went wrong message”. Is there another way to do this?

  • SandyDerby2 SandyCarl65 (@SandyDerby2) reported

    @TSB Name change required on account(already done but branch lost p/work). Branches closed so how can I get this info to you? Can I email docs to anyone? Impossible to visit a branch!

  • tomoswyn tomoswyn (@tomoswyn) reported

    Hi @TSB I've tried to register via the TSB app (iPhone), three times yesterday and twice today, it says "Oops, something's gone wrong". Is there a problem with the system at the moment?