TSB Bank

Is TSB Bank down in Shrewsbury, Shropshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Shrewsbury, Shropshire, England 01/16/2026 01:20

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (68%)

    Mobile App (68%)

  2. Website (21%)

    Website (21%)

  3. Transactions (11%)

    Transactions (11%)

Community Discussion

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TSB Bank Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

  • Eleanor_L_Mason Eleanor Mason (she/her) (@Eleanor_L_Mason) reported from Shrewsbury, England

    Hi @TSB I submitted a complaint form and called you over a week ago (last Thursday, 23 Feb) as you’d removed access to my online banking and stopped text updates (neither of which I’d requested) but this still hasn’t been resolved. Any chance of an update please?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • StuartKain Stuart Kain (@StuartKain) reported

    @TSB It seems to be working now!

  • xjodierashfordx Miss Rashford 💐 (@xjodierashfordx) reported

    Anyone having issues with @TSB ? Sent money, not showing in transactions but has left my account as balance is £0 but not in receivers bank. Can't even use chat as it's down. So tired of how much this bank is unavailable. Time for a switch

  • YIMAN38111877 Patricia Hewitt (@YIMAN38111877) reported

    @TSB I am having issues with the app it won’t open . Is there an ongoing issue?

  • MhMyxacc444 MH (@MhMyxacc444) reported

    @preciousphece @TSB What email did you use? I’m on my third week of no access to my account online

  • GameRyanPlays RH (@GameRyanPlays) reported

    @TSB hey, got a question about the six month reward for having the account open and spending 20+ times. I was due to receive an email this month to choose a reward however I am yet to receive this. Any help?

  • FantasticWildl1 FantasticWildlife (@FantasticWildl1) reported

    @TSB Many times already. Letters don't work. I may aswell have burned that 50 GBP. 50 minutes in a queue. There used to be email communication between a manager and customer and a cheaper foreign call. Not any more. There is a one way email with an offer to contact the ombidsmun.

  • MhMyxacc444 MH (@MhMyxacc444) reported

    @graceedwards72 @TSB I’ve just joined then discovering that they are the absolute pits. Customer service teams just for show they don’t actually help

  • JonathanBaguley Jonathan Baguley (@JonathanBaguley) reported

    @TSB hey they. Need help please. Trying to log in online and can’t because I don’t my user ID and I don’t have my bank card to find my account details (it’s been a while since I used the account). Anything I can do other than go in branch to sort this out?

  • catrionadonald Catriona Mohammed (@catrionadonald) reported

    @TSB is there an issue with your app? It keeps crashing & I’m trying to approve a payment

  • sandygill_ Gillian (@sandygill_) reported

    @santanderuk @TSB How about sorting out your bug-ridden, slow, clunky, almost always crashing (usually in the middle of setting up a payment), impossible to log-out of (although it randomly and inconvenient logs you out), ap?!