TSB Bank

Is TSB Bank down in Shrewsbury, Shropshire, England?

Some problems detected

Users are reporting problems related to: mobile app, login and transactions.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Shrewsbury, Shropshire, England 07/01/2025 03:00

July 01: Problems at TSB Bank

TSB Bank is having issues since 02:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Login (23%)

    Login (23%)

  3. Transactions (19%)

    Transactions (19%)

  4. Website (14%)

    Website (14%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

  • Eleanor_L_Mason Eleanor Mason (she/her) (@Eleanor_L_Mason) reported from Shrewsbury, England

    Hi @TSB I submitted a complaint form and called you over a week ago (last Thursday, 23 Feb) as you’d removed access to my online banking and stopped text updates (neither of which I’d requested) but this still hasn’t been resolved. Any chance of an update please?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • adamrobinson86 adam robinson (@adamrobinson86) reported

    @TSB hi I did a switch to yourselves last month however a standing order hasn’t gone out today. I can see it in regular payments but can’t amend it are there are any payment issues or should I make the payment manually and setup standing order again?

  • potatoe_greg Greg (@potatoe_greg) reported

    @TSB any issues with payment this morning? All my payments are normally instant. They left 2 hours ago and none have arrived in uk banks. These are business payments to personal accounts,

  • Kaitlin00477611 Kaitlin (@Kaitlin00477611) reported

    @TSB please sort your stuff out, I’ve been on the phone with your fraud department for the past 2 hours trying to get a block removed and they aren’t useful. I need this block removed as I have bills to pay this week and I have to get shopping and I cannot use my card at all

  • turnerslad1 Andrew Turner (@turnerslad1) reported

    @TSB very bad phone service spent over 1hour trying to get thru to advisor only for them to answer and sound like they are either underwater or driving a convertible. couldnt understand a word. 4 operators, cut off by 1 so had to re dial Had to visit branch to speak to a person

  • tswadsworth Tracey Wadsworth (@tswadsworth) reported

    @TSB is business chat not working?

  • tswadsworth Tracey Wadsworth (@tswadsworth) reported

    @TSB is business chat not working?

  • tswadsworth Tracey Wadsworth (@tswadsworth) reported

    @TSB is business chat not working?

  • Francesca090900 Francisco099 (@Francesca090900) reported

    @TSB your chat isn’t working again

  • Francesca090900 Francisco099 (@Francesca090900) reported

    @TSB so my elderly mum went into a TSB branch to make a cash deposit into my account. Not only was she left standing for over 20 mins the manager then asked what she wanted only to be told they couldn’t help her . I’ll be closing my accounts today also your chat doesn’t work !

  • Julesky_ Julia Kay (@Julesky_) reported

    @TSB please help me access my online. You email (no reply) to say I’ve not been on but can’t access through all the help. I phone and on hold. Why is your info about me not telling you I’m stuck and please contact. Branches are closed so can’t seem to get anywhere.