TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Shrewsbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

• 
  Eleanor Mason (she/her) (@Eleanor_L_Mason) reported 2 minutes ago from Shrewsbury, England

  Hi @TSB I submitted a complaint form and called you over a week ago (last Thursday, 23 Feb) as you’d removed access to my online banking and stopped text updates (neither of which I’d requested) but this still hasn’t been resolved. Any chance of an update please?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joanne (@hain_joanne) reported 1 minute ago

  @TSB Hi TSB, Ive updated my phone number for 2 yrs now however I always get a text when trying to pay for something with old number,, multiple times, Ive tried to sort this out, chat, Twitter etc, its getting very annoying. I wanted to resolve the previous issue with you first

• 
  🫧𝑮𝑬𝑬🤍 | 💜𝟕𝐭𝐡𝐉𝐔𝐋𝐘𝟐𝟎𝟐𝟔💜 (@x_graciee) reported 1 minute ago

  @TSB Hi, my nan has recieved an inheritance cheque that she wants to deposit into her joint account with my grandad but she has mobility issues. Would my grandad be able to deposit it or does my nan need to be there or can she sign something to give consent?

• 
  Stephen Old #FBPE (@StephenOld) reported 1 minute ago

  @TSB There is little point in having an account on X if you cannot actually access your account through it. You have already closed one of my accounts without telling me - after taking £10.5 k in charges off me in 2007-8 when I could not work because my sister was dying.

• 
  Kevin Ouyang (@KevinOuyang8) reported 1 minute ago

  @TSB Hello, I forgot my password and can't log in to the TSB Banking App. Can you help me with this? Please reply this message in private as soon as possible for me

• 
  Graeme (@GraemeKTID84) reported 2 minutes ago

  @TSB pls help. Trying to have my card unblocked after a fraudulent payment was taken from my account. Tried to call through but unable to speak to an agent.

• 
  Linzi (@LinziDavidson) reported 3 minutes ago

  @TSB trying to report fraudulent activity on my bank and it is near on impossible to get in touch with you. This is insane! The chat function doesn't know what I mean when I say fraud...

• 
  Zarzar (@Zarzar792095) reported 6 minutes ago

  @TSB why is the app down again?

• 
  MBUR337 (@MBUR337) reported 6 minutes ago

  It’s a sorry state when a major #UK bank like @TSB sends threatening letters to customers who already pay back well beyond the minimum payment every month and have never missed payments to pay more or we will suspend your services in 30 days So having problems with liquidity TSB?

• 
  Pam Cull (@catsPam12) reported 6 minutes ago

  @TSB can’t access the mobile app

• 
  ✨ paige (@paigedanielsxo) reported 7 minutes ago

  @TSB why is my card not working? I can’t use my bank card, contactless or Apple Pay but I can login to online banking?