TSB Bank

Is TSB Bank down in Shrewsbury, Shropshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Shrewsbury, Shropshire, England 11/18/2025 23:20

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (64%)

    Mobile App (64%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Transactions (7%)

    Transactions (7%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

  • Eleanor_L_Mason Eleanor Mason (she/her) (@Eleanor_L_Mason) reported from Shrewsbury, England

    Hi @TSB I submitted a complaint form and called you over a week ago (last Thursday, 23 Feb) as you’d removed access to my online banking and stopped text updates (neither of which I’d requested) but this still hasn’t been resolved. Any chance of an update please?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Minghowriter Ming Ho (@Minghowriter) reported

    @JamieMc76633051 @TSB @LastPass It's the Mac laptop that I'm having the problem with; on iPad, I can access via app quite easily via touch login, but features are limited there.

  • danwel_1990 Danielle Sproson (@danwel_1990) reported

    @TSB @Martin56354261 I've been having the same problem for over a week making payments online! I've also repeatedly called customer service and done all the reinstalls etc. How long until this is fixed?

  • amass184735794 a.akh.86 (@amass184735794) reported

    @TSB Hey, I am still going in circles sending information about this issue, I have sent the screenshot asking for a returns address but i am being asked to re send over and over

  • vinetasaukane факит (@vinetasaukane) reported

    @TSB hello, I can't log in my account since last Saturday. neither thru app, neither online. It's says - something's gone wrong or error.

  • JamieMc76633051 Jamie McEwan (@JamieMc76633051) reported

    @Minghowriter @TSB Have you tried a password manager? There's quite a few options out there now that take all that hassle away. Won't help with TSB's subpar online experience tho.

  • Minghowriter Ming Ho (@Minghowriter) reported

    @JamieMc76633051 @TSB (And of course clearing cache clears all my saved bookmarks and logins, not just TSB; big pain for one website that doesn't work for me.)

  • Martin56354261 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧Scotch whisky🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Martin56354261) reported

    @TSB No, you do NOT "appreciate" my frustration. I have raised a complaint. WITH YOU. You are part of TSB customer relations? So, if this is not your department get the proper team to get in touch with me.

  • stephen2876 Stephen H (@stephen2876) reported

    @TSB_News @TSB Any update on the whereabouts of the TSB bookmark and browser tab icon from your website? At the moment it's only making an appearance after I've logged off from internet banking.

  • FAlisonC Fiona Caryle (@FAlisonC) reported

    @TSB Hello! Please can you let me know when the Bromley branch will next be open? Went down at 1.40 today and it was shut with all the lights off. Website says it should have been open. Thanks xx

  • RoedValkyrie RoedValkyrie⭕ (@RoedValkyrie) reported

    @TSB When do you plan on fixing "ERRSCA02: Sorry, something went wrong" ? Cannot pay my rent if I can't access internet banking. Occurs on the first log-in screen. I can see others are complaining about this as well.