TSB Bank

Is TSB Bank down in Shrewsbury, Shropshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Shrewsbury, Shropshire, England 02/04/2026 23:10

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (18%)

    Transactions (18%)

  3. Website (18%)

    Website (18%)

  4. Login (5%)

    Login (5%)

Community Discussion

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TSB Bank Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

  • Eleanor_L_Mason Eleanor Mason (she/her) (@Eleanor_L_Mason) reported from Shrewsbury, England

    Hi @TSB I submitted a complaint form and called you over a week ago (last Thursday, 23 Feb) as you’d removed access to my online banking and stopped text updates (neither of which I’d requested) but this still hasn’t been resolved. Any chance of an update please?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • OpenMin61466389 OpenMind (@OpenMin61466389) reported

    @TSB Got bills to pay, as I imagine all your other customers do...fix your damn app.

  • MrBurrows_7 Daz (@MrBurrows_7) reported

    @TSB this payment approval option you have is absolutely ridiculous. It doesn’t work with most vendors, by the time I go to approve payment, it’s already failed on the vendor’s site. It’s shocking.

  • morrisonnicole_ Nicole Morrison (@morrisonnicole_) reported

    @Four_X_2K3 @TSB Both mine and my partners card aren’t working either! It’s 100% @TSB side that isn’t working

  • CllrJamesDawson Cllr James Dawson 🇬🇧🏳️‍🌈 (@CllrJamesDawson) reported

    Can safely say the @TSB business internet banking app & website are the worst to use, completely unreliable and long winded.

  • cookie71279 Alasdair Cook (@cookie71279) reported

    @TSB trying to make online payments to shops and my card being refused several times, also anything linked to that card like pay in 3 with PayPal also refused, is there a problem today?

  • DERBYPAUL3 DERBY PAUL (@DERBYPAUL3) reported

    @CllrJamesDawson @TSB I've been trying all day to transfer money, that's if I can log in.

  • donniemac997 Donald MacKinnon (@donniemac997) reported

    @TSB Managed to log on in last 15 minutes, intermittent messages saying unable to log on, site experiencing difficulties.

  • NeilWilzon Neil Wilson (@NeilWilzon) reported

    22 minutes and counting, waiting for an answer on the phone to @TSB. Utterly useless customer service.

  • 1Jennyb JB (@1Jennyb) reported

    Every time I try to log in you are 'experiencing technical issues'@TSB Enough is enough, you've had long enough to fix these issues. I am now fixing it myself -by switching

  • NeilWilzon Neil Wilson (@NeilWilzon) reported

    @TSB Get put though to Sunderland and then the help there wasn't helpful. N9w being transferred to fraud. And now been on the line 53 mins