TSB Bank

Is TSB Bank down in Shrewsbury, Shropshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Shrewsbury, Shropshire, England 12/13/2024 19:35

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Login (35%)

    Login (35%)

  2. Website (23%)

    Website (23%)

  3. Mobile App (19%)

    Mobile App (19%)

  4. Transactions (18%)

    Transactions (18%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Community Discussion

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TSB Bank Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

  • Eleanor_L_Mason Eleanor Mason (she/her) (@Eleanor_L_Mason) reported from Shrewsbury, England

    Hi @TSB I submitted a complaint form and called you over a week ago (last Thursday, 23 Feb) as you’d removed access to my online banking and stopped text updates (neither of which I’d requested) but this still hasn’t been resolved. Any chance of an update please?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • j__cottingham Jeremy Cottingham (@j__cottingham) reported

    @TSB Any chance you could give your customers, who are once again unable to access their accounts, a little courtesy & honesty rather than a generic auto response? Now 4 hours beyond the point that services should have been restored. What’s going on?

  • DanSean15 Dan Sean (@DanSean15) reported

    @TSB @John170277 Clowns .can't access money

  • the_real_tlove Tommy Love (@the_real_tlove) reported

    @TSB Hi Lesley. Ok, but when can we expect your services to be up and running again? Has the essential maintenance overrun or something? It seems a bit strange to take it your services down for maintenance on a Saturday morning when people may want to use it.

  • melsypop Melissa (@melsypop) reported

    @TSB That’s not really helpful is it when I can’t access my accounts and move money to my current account in order to buy food etc for my children! This is unacceptable!

  • angeldelight28 clare (@angeldelight28) reported

    @Tsb this is Ridiculous now!! No responsibility to your customers.when we need to access our money. Bad customer service 😡😠😠 when will the app be up and running!

  • gregkowal_photo Gregory Kowalski (@gregkowal_photo) reported

    @TSB Thanks. I have called your hotline abscess told that problem will be solved at 10am but still the same issue exists.

  • bigginge14 tang (@bigginge14) reported

    @TSB Customer services advise it will be working at 10am. Is this correct?

  • HomeRated A Rated Home Improvements (@HomeRated) reported

    @TSB @garylovesjackie Stop copying and pasting the same response and give people real answers with real time frames. Your service is exceptionally poor at the best of times and the fact you have to regularly take the whole app down to work on it is a joke. Respond properly!

  • HomeRated A Rated Home Improvements (@HomeRated) reported

    @TSB @the_real_tlove Stop copying and pasting the same response and give people real answers with real time frames. Your service is exceptionally poor at the best of times and the fact you have to regularly take the whole app down to work on it is a joke. Respond properly!

  • itsahard0ne ⬆️⬆️⬇️⬇️⬅️➡️⬅️➡️🅱️🅰️ (@itsahard0ne) reported

    See @TSB have rendered online banking useless on a Saturday morning. 10hrs of downtime and still not working