Is TSB Bank down in Shrewsbury, Shropshire, England?
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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in Shrewsbury, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (60%)
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Website (20%)
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Transactions (15%)
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Login (5%)
Community Discussion
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TSB Bank Issues Reports Near Shrewsbury, England
Latest outage, problems and issue reports in Shrewsbury and nearby locations:
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Eleanor Mason (she/her)
(@Eleanor_L_Mason) reported
from
Shrewsbury, England
Hi @TSB I submitted a complaint form and called you over a week ago (last Thursday, 23 Feb) as you’d removed access to my online banking and stopped text updates (neither of which I’d requested) but this still hasn’t been resolved. Any chance of an update please?
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Victoria Cuckson 🇵🇸 🇾🇪 🏳️⚧️
(@victoriacuckson) reported
@Sueruss55 @TSB It won't work on my phone. Having to use my tablet to access online account. I'd try that.
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susan russell
(@Sueruss55) reported
@TSB Now, this is the thing. You keep asking the customer to do things with their hardware and software. Why? To engage and pretend you are helping. The problem is with your security software. It’s all very exhausting.
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susan russell
(@Sueruss55) reported
@TSB It makes no difference what laptop or phone, which browser, etc etc your customers are using. The issue remains the same. Your security software is not allowing your customers to buy things online.
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susan russell
(@Sueruss55) reported
@TSB If this is the first time you have heard of this issue it might help customers if you share this information with your colleagues, then they won’t suffer the same confusion and surprise.
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susan russell
(@Sueruss55) reported
@TSB I know you keep referring to your complaints dept. Really, as you know I can vote with my feet and choose another bank. But that doesn’t solve the immediate problem.
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Craig Ewen
(@red_devil1999) reported
@TSB trying to approve premium bonds transaction through the App on phone but cannot as amount behind so cannot approve. Help please.
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susan russell
(@Sueruss55) reported
@TSB Oh that’s disappointing, I was clutching at straws then. So Your IT technicians are in the dark as well? Usually when companies don’t have in house expertise to solve problems they call in outside help. Contractors if you will. Expensive, but might be necessary. Nearly a week now
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susan russell
(@Sueruss55) reported
@TSB Thanks, I can’t find the information you provided on our Twitter thread. I will screenshot this in case I do decide to pursue a complaint. However, I’m sure the info is on your website. I said I wasn’t confused. But success, you have succeeded in confusing me haha.
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Caroline Wilson
(@CarolineWils87) reported
@TSB the payments approval part on my app isn't working. I need to make a payment ASAP and I am unable to. I can't get though on the phone. Can you fix this?
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susan russell
(@Sueruss55) reported
@TSB No I haven’t. I want TSB to fix their security software. That is all. Not asking much.