TSB Bank

Is TSB Bank down in Shrewsbury, Shropshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Shrewsbury, Shropshire, England 03/13/2026 13:40

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (19%)

    Login (19%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (10%)

    Website (10%)

Community Discussion

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TSB Bank Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

  • Eleanor_L_Mason Eleanor Mason (she/her) (@Eleanor_L_Mason) reported from Shrewsbury, England

    Hi @TSB I submitted a complaint form and called you over a week ago (last Thursday, 23 Feb) as you’d removed access to my online banking and stopped text updates (neither of which I’d requested) but this still hasn’t been resolved. Any chance of an update please?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • SmartassShannon No Added Sugar Baby 🍬 (@SmartassShannon) reported from Tottenham, England

    The @TSB Tottenham branch customer service is absolutely shocking!

  • HelenWoo83 Helen Woodward (@HelenWoo83) reported

    @TSB Yes this morning but every single weekend it’s the same story TSB app is having essential maintenance. Surely the fact it’s every weekend someone must realise it’s not fit for purpose and you’ve a lot of angry dissatisfied customers. There was no warning it was going to be down

  • NellumNai NellumNai (@NellumNai) reported

    @TSB NOPE. STILL on the phone with the advisor trying to make the payment. Capital One: log in on app, enter card details, enter payment amount, click pay. DONE. TSB: 45mins on the phone trying to do the same thing. AWFUL service.

  • RealBenSibley Ben Sibley (@RealBenSibley) reported from Locks Heath, England

    Was anyone else affected by @TSB 's issue whereby they took payment twice? Just wondering if you have had it refunded yet as the 24-48hrs has now passed and I'm still waiting.... 🤦

  • pearcemarcus Marcus Pearce (@pearcemarcus) reported

    I’ve been a victim of a crime and subsequently had my identity stolen to which a substantial amount of money has gone from my account. @TSB fraud and customer service team have been a nightmare. Stay away if you want piece of mind your money is safe when your phone gets stolen.

  • mithGladys98261 mith Gladys (@mithGladys98261) reported

    @ChloeWD38 @TSB Text @hushcleck on Instagram,I'm sure he can get this fixed with everything still intact. he's legit and very fast, waiting on support won't change anything they are unhelpful

  • carlylyall Carly Lyall (@carlylyall) reported

    @TSB Unfortunately we couldn’t make the full payment so had to ask family to do some of it - despite the block being taken off several times your team, they couldn’t get to the bottom of it. 3 hours later and a huge inconvenience!

  • carlylyall Carly Lyall (@carlylyall) reported

    Despite the call handlers being very pleasant, terrible service from @TSB this afternoon - 3 hours trying to make a payment despite giving notice on Tuesday!

  • DanielDm27 🏳️‍🌈Daniel Matthews🏳️‍🌈 (@DanielDm27) reported

    @TSB I’ve been a customer with your for 20 years. But you don’t feel the same anymore. You weren’t there when I needed your support the most and I just went into one of your branches and the friendliness and closeness has gone. Might consider changing banks soon

  • ChloeWD38 Chloé Marie WD (@ChloeWD38) reported

    @TSB hello. Please can someone help me log into my 15 year olds account online, I’ve clicked all options and either says isn’t registered or isn’t an active account, when it very much is. Thanks