TSB Bank

Is TSB Bank down in Shrewsbury, Shropshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Shrewsbury, Shropshire, England 11/17/2025 02:50

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (13%)

    Website (13%)

  3. Login (13%)

    Login (13%)

  4. Transactions (6%)

    Transactions (6%)

Community Discussion

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TSB Bank Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

  • Eleanor_L_Mason Eleanor Mason (she/her) (@Eleanor_L_Mason) reported from Shrewsbury, England

    Hi @TSB I submitted a complaint form and called you over a week ago (last Thursday, 23 Feb) as you’d removed access to my online banking and stopped text updates (neither of which I’d requested) but this still hasn’t been resolved. Any chance of an update please?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • clivesinclair Clive Sinclair 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦 (@clivesinclair) reported

    @TSB are warning of duplicate transactions and “are aware of the problems”. What they don’t state is - will any payments and associated charges be refunded immediately.! #TSB

  • suzannew1982 suzanne wards 💙 (@suzannew1982) reported

    @TSB Hi can anyone help me ive had 50 vanish from my bank account since last night no pending transactions or nothing?

  • benlfc Ben (@benlfc) reported

    @TSB have been billed today for now tv when it was paid less than 2 weeks ago. Is this a banking error or an error on their behalf?

  • pancakecharlie Amy Quickfall (@pancakecharlie) reported

    @TSB are u reporting any problems with the system today? I’ve had a load of charges repeated? can u help?

  • NEEChamberAli Alison Preston (@NEEChamberAli) reported

    @TSB have you got problems with duplicate transactions on accounts this morning? Can get through on the phone

  • sammyc46 sam cooper (@sammyc46) reported

    @TriviaTim @TSB Have exactly same issues myself this morning x a lot of money too x so annoying

  • craigfraser9 CDF (@craigfraser9) reported

    @TSB been trying to make an online pmnt since Sunday. 5 calls to customer services over 90 mins, still no success. Made to go through the 101 of helpdesk fixes including switching off router and clearing browser cache (for a mobile phone app?) Do you have a fix for this yet?

  • Motherwellsmith Ryan Smith (@Motherwellsmith) reported

    @TSB you've taken payments this morning that were already paid for on the 2nd of March, when will these be refunded back into my account as I see many people having the same issue today. SORT IT OUT! #TSB #tsb

  • anewbold1988 Aaron Antony Newbold 🌈🌈 (@anewbold1988) reported

    @TSB @TSB_News You've duplicated my payments from 2nd March and these have debited out of my account again today .....Ive tried calling your customer care line but its not connecting and is busy .... what's happening TSB?

  • NaomiHarrison_1 Naomi #TorysOut (@NaomiHarrison_1) reported

    @paul_bowt @TSB left me with nothing! can't make payment to school for my disabled child's lunch! I'm sick of this **** bank!