TSB Bank

Is TSB Bank down in Shrewsbury, Shropshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Shrewsbury, Shropshire, England 02/10/2026 00:45

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Transactions (20%)

    Transactions (20%)

  3. Website (20%)

    Website (20%)

  4. Login (5%)

    Login (5%)

Community Discussion

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TSB Bank Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

  • Eleanor_L_Mason Eleanor Mason (she/her) (@Eleanor_L_Mason) reported from Shrewsbury, England

    Hi @TSB I submitted a complaint form and called you over a week ago (last Thursday, 23 Feb) as you’d removed access to my online banking and stopped text updates (neither of which I’d requested) but this still hasn’t been resolved. Any chance of an update please?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • SpenceDMark Mark Spence (@SpenceDMark) reported

    @TSB Error - We Weren't able to do that. You will need to set up your device again. Been on hold yet your terrible automated voice recognition line for 38 mins, just useless. In fact whilst on hold I was just hung up on.

  • emmavd109 EvanDeventer (@emmavd109) reported

    @TSB OTP not working to log in to online account

  • UFOSully UFOSully (@UFOSully) reported

    @TSB Day 2 still have app issues. What's going on exactly? I've uninstalled, reinstalled ,tried two different Android devices and now an iPad device. I'm not even getting a code sent to my messages now. Sort this or lose a customer!

  • Jacob315_ Jacob (@Jacob315_) reported

    @TSB hi, I’ve just accidentally put the phone down on one of your staff members as the phone was echoey and I thought it was a scam. How do I get a callback?

  • FenziiJR FenziiJR ⚒️ (@FenziiJR) reported

    @TSB Hi, I’ve just accidentally sent money to one of my old accounts that I have shut down a couple of months ago instead of the one I was supposed to send it to, how long will the payment take to bounce back please?

  • FredsHaberdash1 Fred’s Haberdashery (@FredsHaberdash1) reported

    @Xero @TSB the bank connection link has gone again. PLEASE can you STOP messing with it. It's hard enough being a small business without having problems with online accounting. Nothing changed from our side so presumably someone has done an update and messed it up again!!

  • jar04916062 jar (@jar04916062) reported

    @TSB A decent bank, with decent customer service, and who has not closed down so many branches it is in excess of a 100 mile round trip to visit a branch!!!

  • NerdofWarcraft 🍜 | Pot Noodle (@NerdofWarcraft) reported

    @TSB @hilts031 I've had this problem since yesterday. I have not been able to do my groceries because it requir3s verification. Now l have one hour to do it before I can't do it again. I have kids to feed.🤯

  • EgleGrasyte Egle Grasyte (@EgleGrasyte) reported

    @TSB Same issue here.

  • lonnie357 Tommy McG (@lonnie357) reported

    @TSB What is the official route for making a complaint? I see from your site that there is no email address route, is that really the case?