TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Kingston upon Hull, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Kingston upon Hull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Kingston upon Hull, England

Latest outage, problems and issue reports in Kingston upon Hull and nearby locations:

• 
  Jon (@MisfitWarrior1) reported 9 minutes ago from Beverley, England

  @TSB cannot login with fingerprint. Not good enough

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rebecca Catherine Viner (@Beckiviner) reported 6 minutes ago

  i am seriously struggling with the @TSB issue. you wouldn't let me change banks and forced me to be cut off for staying!!!!!!!!!

• 
  Keith Ambler (@keithbfc) reported 7 minutes ago

  @TSB Seems to be working now after a restart, but very very slow

• 
  Revatron (@D_Revatron) reported 8 minutes ago

  @TSB another ‘first of the month’ and another online banking outage. It’s bills day. Pay day. Money needs to be moved. How can this keep happening? Sort your IT out.

• 
  Ginger Tucci (@Ginger_Tucci) reported 8 minutes ago

  @TSB It’s the same issues as everyone else that’s told you - yet your team seem to want to pretend not to know about? Ace customer service there team.

• 
  Lawrence M-M (@prop_power) reported 9 minutes ago

  Wow @TSB support is so tightly wound around ai I have multiple issues to raise and it sends me a link to report an issue, where are the real human beings? When you do get a human, no notification they’ve messaged so they close the chat down! And tell you to start again!

• 
  Kevin Maguire (@RainTown) reported 10 minutes ago

  @TSB I have a very general question. Are you able to, if the customer asks, to tell them which cash machine and what time of day a specific cash machine withdrawal was made?

• 
  Munsell Brown (@LizJRudd) reported 23 minutes ago from Stourport-on-Severn, England

  @TSB I've had 2 letters about a saving account I thought was closed years ago. I have no card or note of the a/c. It seems absolutely impossible to speak to someone without the a/c number.

• 
  Peter Irvine (@ibhinnPeadar) reported 23 minutes ago

  @TSB_News @TSB 3 months of problems accessing funds through a dysfunctional app. You have nothing to crow about.

• 
  David M Stewart (@dms17869) reported 28 minutes ago

  @TSB worst customer service ever....third time account blocked for no reason. Twice my account has been restored over chat, however the person named Lax Sharma decided not to help today and closed down the chat cause she couldn't be bothered, very poor display of help.

• 
  jamie robertson (@pinkjockalypse) reported 32 minutes ago

  @TSB Haven't been able to access TSB app today, have tried downloading it again and it has made no difference. Internet access is fine too, there is no message on login, indicating work is being done on the app?? I'm assuming the problem is at your end. ??