TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Woodbridge, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Woodbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GillMeg💙 (@Gillmeg) reported 6 minutes ago

  @TSB That doesn’t help the issue.

• 
  Lee Burkinshaw (@leeburko) reported 7 minutes ago

  @TSB app not working again. Need to get on now

• 
  Allibalibee (@AllisonKomorows) reported 9 minutes ago

  What's going on this morning? Cannot access the app at all even after reinstall? Getting hacked off now @TSB

• 
  Paschal Ochang (@pascosoft) reported 13 minutes ago

  @TSB Like I said previously I spoke to an Indian lady whom kept telling me repeatedly like a robot that the UKVI site i visited is not a safe website. Either she or your system dont know that payment APIs use a different url. Both are dumb.

• 
  Etienne (@EtienneJS) reported 13 minutes ago

  @TSB may I ask why your app is so terrible that it defaults to the 4th of June 2015 as a birthdate when one is trying to log in with a new phone? Absolutely shocking customer experience.

• 
  Joanne (@hain_joanne) reported 16 minutes ago

  @TSB Whats going on with our app, silly messages and cant log in?

• 
  Pam Medlock (@PamMedlock) reported 16 minutes ago

  Why is trying to get in touch with a bank almost impossible? Phone directs to online banking for answer then cuts out. @TSB make it simple I need to cancel an appointment

• 
  NUFC (@nufcscot) reported 20 minutes ago

  @TSB @JJBmufc Lesley , when you try and log in there’s a message telling people you are aware app is down, you’d think they would have let you know !

• 
  klicea-nicole (@kliceanicole_xo) reported 22 minutes ago

  literally been on the phone for an hour talking to @TSB for the women to rudely cut me off an say it’s the end of the working day now so i’m going to go i’ll call you back tomorrow like wtf? how unprofessional

• 
  Minter79Man (@Minter79Man) reported 25 minutes ago

  @tsb App and website down, no way to confirm payments have gone out, any ideas when whatever issue it is this time will be fixed ?