TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Witham, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Witham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Witham, England

Latest outage, problems and issue reports in Witham and nearby locations:

• 
  Sheena Lewis (@Sine67) reported 54 minutes ago from Eight Ash Green, England

  @lottyburns @TSB My phone payment has been declined twice recently, card is working (Lloyds)

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  funtime 67 (@errolf67) reported 9 minutes ago

  @TSB @JFoxleyBrookesx Tsb, yer app sucks ***. Constant problems with connecting, transfers, saying no internet, same auld shite all the time. Been with yous over 34 years now. Can't see yous getting to 35

• 
  Lee Hewat (@Leehewat28) reported 10 minutes ago

  @TSB Is there an issue with the biometrics function on the app? Everytime i try to log in with my fingerprint, i get an error message saying i need to set it up again? I was able to use it last night but then today i have had to use my memorable info everytime.

• 
  Potters (@spotter75) reported 10 minutes ago

  @TSB So how can you describe it as being free of charges then - sounds like it is triggered when ever it’s paid off. So if the customer pays early (unless in the last 90 days) they will pay a fee. Your website doesn’t make it clear. Heard of Consumer Duty?!

• 
  Товарищ ирландец (@ahdamnpahpah) reported 11 minutes ago

  I have to say that the @TSB chat function is absolutely terrible; waiting at least 3 hours for a response to my query (having erroneously charged me interest two months in a row despite promising not to, and having previously offered goodwill payments to prevent my complaints)

• 
  Simon Parry (@sparry951) reported 13 minutes ago

  @TSB Just a quick one. My credit card DD is due to go out on 7th April. Usually if you make a payment 4 working days before then it stops or reduces the DD. I'm assuming that as Friday and Monday are not working days if I made a payment today it would make no difference?

• 
  Potters (@spotter75) reported 14 minutes ago

  @TSB I’m looking at loans. Your website says both that “there is no fee for making overpayments on your loan” and that “we may charge up to 58 days interest on any full settlement…”. Which is it please. Both can’t be true. Is it just full settlements you charge on?!

• 
  adrian pennington (@pennington1) reported 14 minutes ago

  @TSB Answer the effing fone! your customer service is a joke 👋 Welcome to a #LifeMadeMore. Need help? We’re here 7am to 10pm Mon-Fri | 8am to 10pm Sat-Sun |

• 
  Richard Hammond (@RichardArmley) reported 15 minutes ago

  @TSB can’t log in to banking app. Keeps going back to log in with Face ID screen. Down AGAIN 😡

• 
  Gaia Kush (@GaiaKush85) reported 17 minutes ago

  @JFoxleyBrookesx @TSB I was just going to ask the same thing... I can't access my account

• 
  Lawrence M-M (@prop_power) reported 17 minutes ago

  Wow @TSB support is so tightly wound around ai I have multiple issues to raise and it sends me a link to report an issue, where are the real human beings? When you do get a human, no notification they’ve messaged so they close the chat down! And tell you to start again!