TSB Bank

Is TSB Bank down in Wick, Highland, Scotland?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Wick, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Wick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Wick, Highland, Scotland 12/11/2025 11:20

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Transactions (19%)

    Transactions (19%)

  3. Website (19%)

    Website (19%)

  4. Login (6%)

    Login (6%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • marciabigg Marcia Bigg (@marciabigg) reported from Bolsover, England

    @TSB is this a phone number from your fraud department? 0345 351 1695 If it is, it would be helpful to put it on your website so people know it isn't a scam. If it isn't, it could also be useful to add it as a warning to people. Also ANSWER THE PHONE!!!!

  • turnerslad1 Andrew Turner (@turnerslad1) reported

    @TSB Pointless exercise… 45 mins wait time to speak to someone in mumbai… this fraud issue is the second time in less than two weeks… how does a brand new credit card… unopened arrive with £245 spent on it? Twice! Inside job

  • Pepper59569815 Brigadoon 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@Pepper59569815) reported

    @TSB 90 minutes on hold for telephone banking is really taking the proverbial ! And then no help whatsoever. Customer service zilch.

  • AaronParekh Aaron (@AaronParekh) reported

    Just how shocking is @santanderuk customer service in the consumer finance complaints team! So many promises but nothing ever materialises...next stop the financial ombudsman! Good luck @TSB

  • SarahLudford Sarah Ludford 🇬🇧 🇮🇪🇪🇺 🇺🇦 (@SarahLudford) reported

    I wonder if @santanderuk takeover of @TSB might improve latter’s customer service? Not holding my breath. Have spent half hour unsuccessfully trying to sort online bank transfer which is not going through; call centre v unhelpful. No wonder high blood pressure is so prevalent..

  • turnerslad1 Andrew Turner (@turnerslad1) reported

    @TSB I would like to launch a further conplaint, but i am unable to as i am blocked from the app and cannot access my banking, can you lodge a complsint for me please

  • StaceyGriff2 Stacey (@StaceyGriff2) reported

    Honestly, @TSB customer service is shocking! Had over £200 stolen from my account, so I’m obviously panicking and the lady was nothing but rude! I still have no answers of when I’m getting MY money back that has been fraudulently taken!

  • Stokesy1966 Richard S (@Stokesy1966) reported

    @TSB Well thats a joke as well, nothing happens when you type in "complaint". Your customer service is appalling.

  • denawood1991 Woody (@denawood1991) reported

    @TSB getting there is something wrong with your app again!! Told me to reauthbthe device I did and wouldn't recognise passwords setup internet banking again and it's still not working!!

  • Douglas15358209 Douglas Mcarthur (@Douglas15358209) reported

    @bancosantander @TSB @santanderuk So lay off the staff, as part of a cost cutting exercise, then purchase another bank. Wow. This tsb customer won't make a difference when he closes down his account but I hope many do the same an go elsewhere