TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Whitchurch, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Whitchurch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lawrence M-M (@prop_power) reported 6 minutes ago

  Wow @TSB support is so tightly wound around ai I have multiple issues to raise and it sends me a link to report an issue, where are the real human beings? When you do get a human, no notification they’ve messaged so they close the chat down! And tell you to start again!

• 
  E. J. Gill (@suzycoos) reported 14 minutes ago

  Just spent an hour trying to cancel a direct debit with @TSB because the help & images were absolutely nothing like where to actually find it on the app. Round and round in circles. Utterly useless. & ‘TSB’ bots wanting direct messages to ‘help’ ie scam can get lost!

• 
  Dom Barnes (@domster) reported 15 minutes ago

  It’s wild that some 2 years after one of my debit cards got replaced has my old card stopped working with a monthly payment. Not a DD. Card payment. Only slightly worrying @TSB

• 
  Phil Billingham (@PhilBillingham) reported 18 minutes ago

  @dhh The problem is that it’s just not true Like a lot of invented ‘Health and Safety’ rules, GDPR is a new way of saying “I don’t want to help you” Once had @TSB refuse to disclose a picture of a fraudster “because of GDPR” Suspect it was inside job, so GDPR used to hide identity

• 
  SassyCob (@SasCobbold) reported 20 minutes ago

  Wow @TSB reporting fraud & you want me to contact the merchant?! I don’t know who that is that’s why I’ve reported it as fraudulent transactions !Absolutely atrocious service for someone who has been a customer for 32 years! I will be closing my account immediately

• 
  MR_UB40 (@MR__UB40) reported 22 minutes ago

  @TSB @6ft8_Dwarf There app has been awful since I joined in February and will be worse when Santander take over

• 
  RayRay 🇬🇧✝️🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RayMairead) reported 23 minutes ago

  @SpencerKingham @Barclays Ive been locked out of my @TSB app for months, they wont help me, keeps saying my fingerprint and memorable info is wrong.

• 
  William paterson (@Williampat83817) reported 23 minutes ago

  @TSB Are you having problems with fast payments sent money to my isa and it usually transfers instantly but not in after 2 hours

• 
  Sam Reed (@tehreedy) reported 23 minutes ago

  @TSB Hey! I’ve not had a card with yourselves since early/mid 2020… why 6 years later is this card reappearing on my credit reports as a closed account? It seems rather odd… I had loads of problems getting the account actually closed on my report back then.

• 
  Ⓦⓘⓛⓛⓘⓐⓜ 🚂 (@williammt) reported 24 minutes ago

  @TSB ...another day with no acknowledgement of my complaint, no letter to acknowledge, no email to acknowledge... When is this issue going to be resolved and an apology for your useless service given??