TSB Bank

Is TSB Bank down in Whitby, North Yorkshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Whitby, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Whitby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Whitby, North Yorkshire, England 12/12/2025 10:20

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (24%)

    Website (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (6%)

    Login (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • DasmamaSally sally (@DasmamaSally) reported

    @janetplymouth @TSB the authentication not working on both my and husband`s accounts so we are not able to do an on line food shop and we both have Covid! Every time they do anything to their on line banking it goes down and no apology or any statement

  • adiecostello Adrian Costello (@adiecostello) reported

    @TSB Beverley has to be the worst bank in the town. After refurb looks like a cheap staff Canteen but without any service. Time to move my money to a bank where people are not sat in offices but are helping customers #verypoorservice

  • jamesbrice20 James Brice (@jamesbrice20) reported

    @Xero @TSB Yes, but the issue is, you can’t even reconnect it

  • maireadgair Margaret Gair (@maireadgair) reported

    @TSB @TSB - code sent through this morning, 12 hours after I needed it - and now, trying again to place the order, same thing happening - no code being sent. What's the problem?

  • djskylight Ian Bethell (@djskylight) reported

    @Xero @jamesbrice20 @TSB At least up until last week we could renew the bank feed manually, but NOW we can’t even link it whatsoever!!!!!! I thought you said the increased price would bring a better level of service!!!!?!???

  • Jonatbuzz Jon Orchard (@Jonatbuzz) reported

    @TSB Rich, they’ve been looking at it for 2 years. What’s the estimated timeframe on the fix please?

  • ChrisR74182566 Chris R (@ChrisR74182566) reported

    Hey @TSB, joined Twitter specially to ask if all of your Recoveries agents make a point of shouting at customers, lying and then putting the phone down on them, or whether I just got "lucky" twice today? I hope that my complaint was opened & that you'll be in touch soon.

  • Barb_Drummond Barb Drummond (@Barb_Drummond) reported

    @London_darkside @TSB You’re still expecting customer service????

  • ifeanyiodike Brian Odike (@ifeanyiodike) reported

    @TSB Finally got through to some1 & the matter is resolved (I hope). Sadly, it doesn't feel like there're lessons learnt. I can't imagine that I'm the only customer who's experienced such a painful CX. This can be improved, happy to share my thoughts.

  • jwella71 JamesE (@jwella71) reported

    @TSB @kilersmurf666 TSB, what the hell is wrong with your one time password system? My wife and I have been unable to buy urgent shopping online for 48 hours. Please fix this urgently. I can't even make my purchase over the phone direct with the shop as your system still requires a OTP. 🤬