TSB Bank

Is TSB Bank down in Welshpool, Sir Powys, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Welshpool, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Welshpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Welshpool, Sir Powys, Wales 07/05/2025 18:00

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (29%)

    Mobile App (29%)

  2. Login (25%)

    Login (25%)

  3. Transactions (20%)

    Transactions (20%)

  4. Website (18%)

    Website (18%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • turnerslad1 Andrew Turner (@turnerslad1) reported

    @TSB Pointless exercise… 45 mins wait time to speak to someone in mumbai… this fraud issue is the second time in less than two weeks… how does a brand new credit card… unopened arrive with £245 spent on it? Twice! Inside job

  • turnerslad1 Andrew Turner (@turnerslad1) reported

    @TSB after 45 mins on hold to customer services im not transferred to freud dept based in mumbai!!! Thats another 45 mins hold call to speak to someone on a headset that sounds like they are underwater… tsb you should be ashamed!

  • SarahLudford Sarah Ludford 🇬🇧 🇮🇪🇪🇺 🇺🇦 (@SarahLudford) reported

    I wonder if @santanderuk takeover of @TSB might improve latter’s customer service? Not holding my breath. Have spent half hour unsuccessfully trying to sort online bank transfer which is not going through; call centre v unhelpful. No wonder high blood pressure is so prevalent..

  • Hullfcmike1971 Luddski 71🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Hullfcmike1971) reported

    @TSB as a long term customer, if @santanderuk come anywhere near my account, I’m gone!

  • Pepper59569815 Brigadoon 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@Pepper59569815) reported

    @TSB 90 minutes on hold for telephone banking is really taking the proverbial ! And then no help whatsoever. Customer service zilch.

  • Stokesy1966 Richard S (@Stokesy1966) reported

    @TSB Well thats a joke as well, nothing happens when you type in "complaint". Your customer service is appalling.

  • revpeterlaws Peter Laws (@revpeterlaws) reported

    @TSB Is your Business App down today. It wont open without an update, but the update is stuck forever, so i can't verify an important payment. Is there another option for me to verify? Alternatively, when will the app be fixed?

  • Stokesy1966 Richard S (@Stokesy1966) reported

    @TSB I'm in a chat this morning. The issue is thay you just block a card without any notice, no message to tell the accounter holder, nothing. This isn't the first time you've done this and it's unacceptable.

  • Beckiviner Rebecca K Viner (@Beckiviner) reported

    @TSB (@FinancialTimes ) "We use Docusign for this kind of request. Docusign don't use your data, they simply pass it to us securely. Need to find out more? Read our Privacy Notice. " TSB customer service page

  • JollyGoodWheeze Lorne Sausage (@JollyGoodWheeze) reported

    @TSB 'and we look forward to being part of Santander'? Look forward to losing your jobs? Wiping out 215 years of history? Erasing another institution from Scotland? I've been a customer for 56 years. I'm not looking forward to trawling other banks to get the same T&Cs at my age.