TSB Bank

Is TSB Bank down in Welshpool, Sir Powys, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Welshpool, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Welshpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Welshpool, Sir Powys, Wales 12/17/2025 06:55

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (24%)

    Website (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (6%)

    Login (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • djskylight Ian Bethell (@djskylight) reported

    @Xero @TSB losing bank connection is one thing, but we now can’t even renew the bank connection for the last few days! Your default response doesn’t even cover this NEW problem!!!!

  • ChrisR74182566 Chris R (@ChrisR74182566) reported

    Hey @TSB, joined Twitter specially to ask if all of your Recoveries agents make a point of shouting at customers, lying and then putting the phone down on them, or whether I just got "lucky" twice today? I hope that my complaint was opened & that you'll be in touch soon.

  • Missvolare Sandra Lawrence (@Missvolare) reported

    @London_darkside @TSB I feel your pain. I waited on a Barclays phone line this afternoon for an hour before getting cut off without speaking to anyone. No branches for me either, and an issue that could not be dealt with online. Bah.

  • LBB2KG Mikäël (@LBB2KG) reported

    @TSB how hard is it to get to talk to an agent on the phone! ******* impossible at this rate!!!

  • ifeanyiodike Brian Odike (@ifeanyiodike) reported

    @TSB Finally got through to some1 & the matter is resolved (I hope). Sadly, it doesn't feel like there're lessons learnt. I can't imagine that I'm the only customer who's experienced such a painful CX. This can be improved, happy to share my thoughts.

  • jamesbrice20 James Brice (@jamesbrice20) reported

    @Xero @TSB Yes, but the issue is, you can’t even reconnect it

  • I_T_Hacker I.T.Hacker (@I_T_Hacker) reported

    @TSB You should offer a call back service, I need to contact you ref fraud. On hold for 1 hour, cut off before speaking to anyone. Tried again still waiting after 1 hour! Absolute joke…

  • CoversureN5 Coversure Islington (@CoversureN5) reported

    @TSB That’s awful service Rich to be honest. I shouldn’t have to hold on for over an hour for the Fraud department- that should be a priority. I’ll try again and if I can’t get through before you close at 9, can I go into a branch to sort it out (if I can find one that’s still open)

  • Deanohodgson7 Dean Hodgson (@Deanohodgson7) reported

    @TSB I think you could possibly have the worst customer service going. Any danger of someone answering one of your phones?

  • Philipj10460857 Philipjackson (@Philipj10460857) reported

    @TSB currently on hold for the second time with you for over 50 minutes and still not spoke to anyone. Absolutely shocking customer service.