TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Truro, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Truro, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex Jones (@dr_besty) reported 8 minutes ago

  @leemonty5 @TSB That is their genuine number, it's on TSBs website.

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  Tina Joanne (@TinaTribe1) reported 8 minutes ago

  @TSB Tried to access app but unable to. It says I'm not connected to the internet. Any idea how long will this outage last?

• 
  Pam Medlock (@PamMedlock) reported 9 minutes ago

  Why is trying to get in touch with a bank almost impossible? Phone directs to online banking for answer then cuts out. @TSB make it simple I need to cancel an appointment

• 
  GillMeg💙 (@Gillmeg) reported 10 minutes ago

  @TSB That doesn’t help the issue.

• 
  Richard Hein (@hein_richard) reported 14 minutes ago

  @TSB please provide an update on your app services, I can’t log in

• 
  Sam Reed (@tehreedy) reported 19 minutes ago

  @TSB Hey! I’ve not had a card with yourselves since early/mid 2020… why 6 years later is this card reappearing on my credit reports as a closed account? It seems rather odd… I had loads of problems getting the account actually closed on my report back then.

• 
  SoftwareLife (@Mindfulness2050) reported 21 minutes ago

  @santanderuk @TSB Why AI is really dangerous for all it’s clients esp Banks is first AI companies will ask clients to fire their employees and then 5yrs down the line AI companies will ask Clients huge huge forcefully COST for Maintaining it as AI code is very complex ! Bcoz of job cuts economy 👎

• 
  James Smith (@metaled92) reported 22 minutes ago

  @soxxylady @TSB You should join @StarlingBank. Very good customer service 24/7 and lots of good features with it too. You can live chat, send a message or call. Though it’s an online app bank so no branches

• 
  Rebecca Catherine Viner (@Beckiviner) reported 23 minutes ago

  What is your problem @TSB ? @FCDOGovUK Maria said using a K instead of C was not a problem it's still all just Catherine. Please help me @ukhomeoffice why are you all doing this to me?

• 
  Admiral Insurance? Pirates More Like (@zacbusner) reported 24 minutes ago

  @santanderuk @TSB You absolute cowards. Your complaints person just called me and then hung up - on a bank holiday - except I can't call you back - because it's a bank holiday! Disgusting customer service!